Hootoo HT-IP210F User Manual

HooToo Wired/Wireless IP Camera
User Manual
Model: HT-IP210F
(HT-IP210F Black/White)
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CONTENTS
1 WELCOME .................................................................................................................................................... 3
1.1 FEATURES ................................................................................................................................................................................................ 3
1.2 PACKING LIST .......................................................................................................................................................................................... 3
1.3 PRODUCT VIEWS ..................................................................................................................................................................................... 4
1.4 PC SYSTEM REQUIREMENTS .................................................................................................................................................................... 5
1.5 HARDWARE INSTRUCTION ....................................................................................................................................................................... 5
1.6 SOFTWARE INSTALLATION ....................................................................................................................................................................... 6
2. SOFTWARE OPERATION ........................................................................................................................... 9
2.1 IP CAMERA TOOL .................................................................................................................................................................................... 9
2.2 CAMERA LOGIN ..................................................................................................................................................................................... 13
2.3 FOR IE BROWSER .................................................................................................................................................................................. 15
2.4 FOR SAFARI, FIREFOX, GOOGLE BROWSER ............................................................................................................................................ 17
2.5 FOR MOBILE PHONE .............................................................................................................................................................................. 18
2.6 ACTIVEX MODE (FOR IE BROWSER) ..................................................................................................................................................... 19
2.7 FOR VISITOR .......................................................................................................................................................................................... 19
2.8 FOR OPERATOR ...................................................................................................................................................................................... 22
2.9 FOR ADMINISTRATOR ............................................................................................................................................................................ 25
3 Settings as Administrator ......................................................................................................................... 25
3.1 MULTI-DEVICE SETTINGS ...................................................................................................................................................................... 26
3.2 NETWORK SETTINGS ............................................................................................................................................................................. 31
3.3 BASIC NETWORK SETTINGS ................................................................................................................................................................... 31
3.4 WIRELESS LAN SETTINGS ...................................................................................................................................................................... 33
3.5 ADSL SETTINGS .................................................................................................................................................................................... 35
3.6 UPNP SETTINGS .................................................................................................................................................................................... 35
3.7 DDNS SERVICE SETTINGS ..................................................................................................................................................................... 35
3.8 SYSTEM SETTINGS ................................................................................................................................................................................. 39
3.9 ALIAS SETTINGS .................................................................................................................................................................................... 40
3.10 DATE &TIME SETTINGS ....................................................................................................................................................................... 40
3.11 USERS SETTINGS.................................................................................................................................................................................. 41
3.12 PTZ SETTINGS ..................................................................................................................................................................................... 42
3.13 INDICATOR SETTINGS........................................................................................................................................................................... 42
3.14 BACKUP & RESTORE............................................................................................................................................................................ 42
3.15 OTHER SETTINGS ................................................................................................................................................................................. 44
3.16 MAIL SERVICE SETTINGS ..................................................................................................................................................................... 44
3.17 FTP SERVICE SETTINGS ....................................................................................................................................................................... 46
3.18 ALARM SERVICE SETTINGS .................................................................................................................................................................. 47
3.19 SEND MAIL ON ALARM ........................................................................................................................................................................ 50
3.20 PATH SETTINGS .................................................................................................................................................................................... 52
3.21 SERVER PUSH MODE (FOR SAFARI, FIREFOX, GOOGLE BROWSER) ..................................................................................................... 53
3.22 SIGN IN MOBILE PHONE ........................................................................................................................................................................ 54
4. APPENDIX ................................................................................................................................................. 55
4.1 FREQUENTLY ASKED QUESTIONS .......................................................................................................................................................... 55
4.2 DEFAULT PARAMETERS .......................................................................................................................................................................... 57
5. Specifications ........................................................................................................................................... 58
6. CONTACTING TECHNICAL SUPPORT .................................................................................................... 59
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1 WELCOME
This is an integrated wireless IP Camera. It combines a high quality digital Video Camera with network features and a powerful web server. You can access this camera from anywhere on your local network or over the Internet. The basic function is transmitting remote video on your IP network. The high quality video images can be transmitted with 30fps speed on the LAN/WAN by using MJPEG hardware compression technology. It is based on TCP/IP standard, built-in WEB server which is supported by Internet Explorer. The management and maintenance of your device is simply accessed by using a network to achieve the remote configuration, start-up and upgraded firmware. You can use this IP Camera to monitor locations such as your home and your office. Controlling and managing images are simply done by accessing the website through the network.
1.1 Features
Powerful high-speed video protocol processor High-sensitivity 1/4’’ CMOS sensor Picture total 300k pixels Supports PT control, Pan 320°, Tilt 120° Optimized MJPEG video compression for transmission Multi-level users management and passwords definition Embedded Web Server for users to visit by IE Supports wireless network (WI-FI/802.11/b/g) Supports Dynamic IP (DDNS) and UPNP LAN and Internet (ADSL, Cable Modem) Notification alarms for motion detection Supports image snapshots Supports multiple protocols:HTTP/TCP/IP/UDP/SMTP/DDNS/SNTP/DHCP/FTP Supports WEP/WPA/WPA2 encryption Supports 3G/4G phones, control and surveillance by smartphones Supports Firefox, Safari, Google Chrome browser.
1.2 Packing List
Open the package and check the items included, the package should contain:
IP Camera X1
Wi-Fi Antenna X1 (only available for wireless model)
User Manual X1
DC Power Supply X1
CD X1
Network Cable X1
NOTE: Please contact us immediately in case of any damaged or missing contents.
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1.3 Product Views
1.3.1 Front View
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1.3.2 Rear Panel
Figure 1.1
Figure 1.2
Power: DC 5V/2A power supply Network Indicators: The green LED will be on when connected to the network, the amber LED will blink when
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data is being transferred
Audio: The connector is used to plug in external speaker MIC: The jack is used to plug in an external microphone I/O Interface: Pin 1 Output A, Pin 2 Output B, Pin 3 Alarm input, Pin 4 Input (GND) Reset Button: Press and hold the RESET button for 15s, then the IPCAM will be reset back to the default factory settings. (Please keep the power on when doing the RESET)
1.3.3 Bottom View
Figure 1.3
There are some stickers at the bottom of IPCAM, such as MAC address sticker, QC sticker etc. If your camera does not have these stickers, it may be a fake one, fake IPCAMs could not use the original firmware.
1.4 PC System Requirements
System configuration requirements :( Example for viewing four IPCAM) CPU: 2.06GHZ or above Memory: 256M or above Network Card: 10M or above Display Card: 64M or above memory Recommendable Operating system: Windows 2000/ XP/ Vista/ 7
1.5 Hardware Instruction
Follow the steps below to set up your camera hardware. Make sure to follow each step carefully to ensure that the camera operates properly.
1. Install the Wi-Fi antenna
2. Plug the power adaptor into the camera
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3. Plug the network cable into camera and connect the other end to router/switch
4. It takes approx. 30 seconds to boot up the camera, then you will find the IP address from IP Camera Tool (Figure: 2.1)
5. When the power and network cable is connected, the green LED of the real panel will turn on, the amber LED will keep flashing, and the Indicator LED in the front of the camera will flash. (This indicator can be controlled by software)
Power up your camera via the provided power adapter
Connect the RJ45 cable to your camera and the other end goes to your
Figure1.4
router
1.6 Software Installation
Note: For a smoother installation process, we suggest you to turn OFF your Firewall and Antivirus before
install the ActiveX, Dont worry, it is safe.
Install the following software:
1. IP Camera Tool: Open the CD, double click IPCamSetup.exe”, click next, you will complete the software installation. (figure1.6/ 1.7/ 1.8)
For Mac users, please find the search tool under the folder MacOS, there is a portable application which needs no installation and can be run on Mac simply after a few clicks.
2. ActiveX: Double click Appinstall.exe”—“Next”—“Install”—“Finish”.
Figure1.5
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Figure1.6
Figure1.7
Figure1.8
After this done, the icon IP Camera Tool will be displayed on your desktop automatically.
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CAUTION: Before installing and using the product, please read the following precautions carefully and make sure they are fully understood.
* Use only the power adaptor included with the product. Using unauthorized power adapters may cause damage to your IP Camera. * IP Camera terminal shall be installed in an indoor environment where there is no rain or snow. * Do not touch the lens of the IP Camera. The optimum focus range has been set before it is delivered out of the factory. If you turn the lens, it may cause incorrect focus and vague images. * Do not turn the Pan/Tilt by force; it may cause damage to internal components of the Pan/Tilt. * For firmware upgrading, please always contact us at support@hootoo.com first. Failure to do so may render the warranty voided.
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2. SOFTWARE OPERATION
2.1 IP Camera Tool
When the camera has been mounted properly, you can double click the Icon IP Camera Tool
And a dialog box as Figure 1.9 will pop up.
Figure1.9
Note: The software finds out cameras IP addresses automatically over LAN.
There are 3 scenarios:
1. No IP Cameras found within LAN. After searching for 1 minute, the Result Field will show not found IP Server and the program will shut down automatically.
2. IP Cameras have been installed within your LAN. All the IP Cameras will be listed and the total number is displayed in the result field as shown in Figure 1.9
3. The IP Cameras installed within LAN do not share the same subnet with the monitoring PC. A prompt as shown in result field (prompt: Subnet doesnt match, double click to change!). Click the left mouse button to choose the prompt and click the right mouse, choose Network Configuration to set the static IP address of the Camera to the same subnet as LAN. (Figure 2.3)
NOTE: If it shows Subnet doesnt match, double click to change!, you can also choose Obtain IP from DHCP Server to get a dynamic IP. (Figure 2.2)
2.1.1 Six Options
Choose the IP Camera list and right click, there are six options: (Figure 2.0) Basic Properties, Network Configuration, Upgrade Firmware,
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Refresh Camera List, Flush Arp Buffer, About IP Camera Tool.
Figure2.0
2.1.1 .1 Basic Properties
There is some device information in the Basic Properties, such as Device ID, System Firmware Version, Web UI Version.Figure 2.1
The Device ID is the cameras MAC ID (or Mac Address), which should be the same as showed on the sticker at the bottom of camera. Every camera has its unique MAC ID.
Sometimes, if there is no IP address shown on the IP Camera Tool, it might be blocked by a firewall. Add the MAC ID to the router, and give it a fixed IP or add the MAC ID as a trusted site. There are two MAC Addresses, one is Device MAC ID, and the other is WIFI MAC ID.
WIFI MAC ID, you can find it from the sticker at the bottom of the camera, if this sticker is lost, you can login your router, check the host status, which will show all the WIFI devices connected to this router, you can also find the IPCAMs WIFI MAC ID there.
Figure2.1
2.1.1.2 Network Configuration
In this page, you can configure the Network parameter.
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Figure2.2
Obtain IP from DHCP server: If checked, the device will obtain IP from DHCP server. In other words, the camera will have a dynamic IP. (Make sure the Router which the camera is connected to has DHCP function and DHCP is enabled). (Figure 2.2)
Figure 2.3
IP address: Fill in the IP address assigned and make sure it is in the same subnet as the Gateway, and the subnet should be the same as your computer or router. (i.e. the first three sections are the same) Subnet Mask: The default subnet mask of the equipment is: 255.255.255.0. You can find the subnet mask from your PC or router.
Gateway: Make sure it is in the same subnet with your PCs IP address. Gateway is the LAN IP of your router. DNS Server: IP address of IPS network provider. You can also set its the same as the Gateway.
NOTE: You can find the Subnet Mask, Gateway, DNS Server from your router, or check the local connection
status of your computer to get all the parameters. Normally two DNS servers are optional.
Http Port: LAN port assigned for the equipment, default is 80. You could set another port number like 81, 801, 8001 etc. User: Default administrator username is: admin (all lower-case)
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Password: Default password is blank, no password.
NOTE: When prompt subnet doesnt match, double chick to change! appears, please set the IP Address, Subnet Mask, Gateway, DNS Server once again, or enable Obtain IP from DHCP server.
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NO password, leave it blank
2.1.1.3 Upgrade Firmware
Enter the correct Username and Password to upgrade system Firmware and Web UI. If you upgrade the camera, Please upgrade system firmware first and then upgrade Web UI.Figure 2.4
Default User: admin
Upgrade System Firmware Upgrade Web UI
Figure 2.4
Please download the firmware package before upgrade. Follow the upgrade document in the package carefully to upgrade. Please read over the readme.txt file before you do upgrade.
CAUTION: Sometimes, your camera may be damaged if not upgrading properly. If your camera works well with the current firmware, we recommend that you dont update it.
NOTE: When upgrading, please keep the power on, and use a direct connection with your network cable.
2.1.1.4 Refresh Camera List
Refresh camera list manually.
2.1.1.5 Flush Arp Buffer
When your cable network and wireless network of the device are fixed IP addresses. There is a problem you may encounter when searching for the camera IP but cant open the camera web page. You may try to use Flush Arp Buffer.
2.1.1.6 About IP Camera Tool
Check the IP Camera Tool Version and IP Camera ActiveX Control Version here.
2.2 Camera Login
You can access the camera through IP Camera Tool or IE, Firefox, Safari, Google Chrome or other browsers.
1. Double click the IP address of the IP Camera listed (Figure 1.9). The default browser you use will run automatically and open the camera login interface. (Figure 2.6)
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2. To access the camera by IE Browser directly, just type the cameras IP address, for example, if the cameras IP address is 192.168.1.123:
Figure 2.5
Figure 2.6
The default user name is admin, no password
Input the correct user name and password, the Sign In interface will pop-up. There are three modes to login (figure 2.7).
Access the camera on IE (Recommended)
Access the camera on Safari, Firefox, Chrome via Server Push Mode
Access the camera via VLC Mode
Access the camera on your phone
Figure 2.7
(1) Active Mode (For IE Browser): available in IE6.0 or above (2) Server Push Mode: available in Firefox, Safari, and Google Chrome browser. (3) Sign in mobile phone: available for Mobile phones
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2.3 For IE Browser
Choose Active Mode (For IE Browser), and sign in.
Figure 2.8
The first time you login to the camera, you might get the ActiveX prompt as the picture above, please click the prompt and choose Run Add-on, refresh and login the camera again, then you will see live video, shown as below:
Figure2.9
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Figure 3.0
Note: If there is still no live video after running ActiveX, and a red cross shows in the center of the screen, or even just a black screen, please try to enable the ActiveX options in IE security settings. Please do the follow steps:
1. Close the firewall on your computer.
2. Change the ActiveX settings, IE browser > Tool > Internet Options > Security> Custom Level > ActiveX control and Plug-ins, all the ActiveX options set to be Enable”: Also:
Enable: Download unsigned ActiveX controls Enable: Initialize and script ActiveX controls not marked as safe Enable: Run ActiveX controls and plu-ins
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Figure 3.1
In addition: you can also click Start menu->Internet Explorer, choose Internet attributes to enter, or via Control Panel” ->Internet Explorer”, enter to Security setting.
If ActiveX is running, but you still could not see live video, please try using another port number. Dont use port 80, use other ports such as 128, 1008 etc.
Do NOT use 80
Figure 3.2
NOTE: Make sure that the firewall or anti-virus software doesnt block the software or ActiveX. If you couldnt see live video, please close your firewall or anti-virus software, and try again.
2.4 For Safari, Firefox, Google Browser
Choose Server Push Mode (For Safari, Firefox, Google Browser), and sign in Server Push Mode doesnt support ActiveX, so some functions are not available, such as Play, Stop, Record, Audio, Talk etc. if you want to use these functions, please use IE browser.
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Figure 3.3
2.5 For Mobile Phone
Choose Sign in mobile phone, and sign in. Mobile phone doesnt support ActiveX, only some basic functions can be available in this mode. It supports most smartphones with a 3G/4G connection. Usually, if the mobile phone supports network video, then it can work with our IP Camera.
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