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User Guide
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Contents
Foreword
Unboxing your Phone
Getting Started
Screen and Display
Inserting a SIM card and microSD card 2
Charging your device 2
Viewing the battery status 4
Initial setup 5
Naming a SIM card 5
Selecting the default mobile data SIM 6
Setting the default SIM card 6
Connecting to the Internet 6
Transferring data from another device 7
Home screen 9
Locking and unlocking the screen 18
Notification panel and status bar 20
Navigation bar 23
Themes 24
Global search 25
Screenshot 26
Screen recording 29
Split-screen mode 31
Using motion gestures 33
Eye comfort mode 34
Display settings 35
Network and Sharing
Mobile Internet 37
Wi-Fi 39
Bluetooth 41
Multi-screen 42
VPNs 43
HiSuite 44
Using a USB port to transfer data 44
Security and Backup
Fingerprint recognition 46
Security settings 47
Backing up and restoring data 48
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File management 50
Camera and Gallery
Camera options 54
Photos and video recordings 54
Object recognition and Pro camera mode 58
Slow motion recording 59
Time-lapse mode 60
Audio notes 60
Managing shooting modes 60
Configuring the camera settings 61
Viewing photos and videos 62
Organising albums 63
Sharing photos and videos 64
Editing a photo 65
Editing Videos 67
Contents
Configuring Gallery 68
Calls and Contacts
Making calls 69
Answering calls 71
Making a conference call 73
In-call options 74
Managing call logs 75
Call settings 76
Creating a contact card 78
Creating a new contact 79
Importing and exporting contacts 80
Managing contacts 81
Searching for contacts 83
Sharing contacts 84
Adding a contact to your favourites 84
Changing contact photos 85
Viewing call records for individual contacts 85
Assigning a ringtone to a contact 85
Contact groups 85
Messaging and Email
Sending a message 87
Replying to a message 87
Searching for messages 88
Deleting message threads 88
Managing messages 88
Returning to the top of the message list 88
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Pinning messages to the top of the list 89
Marking messages as read 89
Blocking spam messages 89
Adding a message signature 89
Configuring the message ringtone 89
Identifying malicious URLs in text messages 90
Adding an email account 90
Sending emails 91
Replying to emails 91
Managing emails 91
Searching emails 92
Managing VIP contacts 92
Managing email accounts 93
Configuring Mail 93
Calendar and Notepad
Contents
Changing the calendar view 95
Viewing global holidays 95
Birthday reminders 95
Syncing events 96
Creating an event 96
Sharing events 96
Deleting an event 97
Searching for events 97
Sending event invitations 97
Creating a note 97
Backing up notes 98
Music and Video
Listening to music 99
Searching for music 99
Deleting songs 100
Creating a playlist 100
Playing a playlist 100
Playing a video 100
Phone Manager
Optimising performance 102
Enhancing speed 102
Managing data usage 102
Harassment filter 103
Battery Management 104
Managing app permissions 105
Virus scanner 105
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Encrypting apps 105
Setting apps to close automatically when the screen is locked 106
Configuring Phone Manager 106
Tools
Clock 107
Sound recorder 109
System Features and Settings
Power on and off timer 111
Restarting your device 111
Changing the system language 111
Changing the input method 111
Input method settings 112
Editing text 112
Airplane mode 113
Contents
Configuring the sound settings 113
One-hand mode 115
Do not disturb mode 115
Setting up an account 116
Viewing memory and storage information 117
Setting the date and time 117
Enabling location access 117
Restoring factory settings 118
OTA updates 118
Viewing product information 119
Accessibility features 120
Obtaining help
Personal Information and Data Security
List of safety features
Legal Notice
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Foreword
Read this guide carefully before using your device.
All pictures and illustrations in this document are for your reference only and may differ from the
final product.
Some features in this guide may not be supported by certain devices or carriers.
Symbols and definitions
Description
Reminder
Warning
Highlights important information and tips, and provides
additional information.
Indicates potential problems that may arise if proper care or
attention is not given, such as device damage or data loss.
Warns you about potential hazards that could cause serious
injury.
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Unboxing your Phone
microSD
Nano-SIM
Nano-SIM
Nano-SIM
UX
Inserting a SIM card and microSD card
Your phone features a 2-in-1 SIM card slot. You can insert two nano-SIM cards, or one nano-SIM
card and one microSD card.
l The SIM card slot only supports nano-SIM cards. Contact your network provider for a new or
replacement nano-SIM card.
l Only use standard nano-SIM cards to avoid damaging the SIM card tray.
l Ensure that the card is in the correct position and keep the card tray level when inserting it into
your device.
l Be careful not to hurt yourself or damage your device when using the SIM eject pin.
l Store the SIM eject pin out of the reach of children to prevent accidental swallowing or injury.
l The SIM eject pin should only be used to eject the SIM card tray. Inserting the SIM eject pin
into other holes may damage your device.
1 Touch and hold the power button and touch
to turn off your device.
2 To remove the card tray, insert the SIM eject pin included with your device into the small hole
next to the card tray.
3 Insert a SIM card or microSD card into the card tray.
4 Insert the card tray back into your phone in the correct orientation.
Charging your device
Your device displays a low battery warning when the battery is nearly empty. Charge your device
immediately to prevent it from switching off automatically.
Using a charger to charge your device
Connect your device to a socket using the factory-provided charger and USB cable.
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Unboxing your Phone
You must use the charger and USB cable that came with your device for quicker charging
speeds. Using other chargers or USB cables may cause your device to continuously restart
or increase the charging time. It may also cause the charger to overheat, or even damage
your device.
l If your device does not respond when you press the power button, the battery is probably
empty. Charge your battery for at least 10 minutes (use the charger that came with your
device), and then restart your device.
l Your device automatically conducts a safety check when you connect it to a charger or
other devices. If your device detects that the USB port is wet, it will automatically stop
charging and display a safety message. If this message is displayed, unplug the USB
cable from your device and allow the USB port to dry out completely to avoid damaging
your device or battery.
Using a USB port to charge your device
If you do not have access to a charger, you can charge your device by connecting it to a
computer with a USB cable.
1 When you use a USB cable to connect your device to a computer or another device, Allow
access to device data? will be displayed in a popup dialog.
2 Touch No, charge only.
If another USB connection mode has been selected, swipe down from the status bar to open the
notification panel. Touch File transfer via USB, and then select Charge only.
Using your USB Type-C port to charge other devices
USB Type-C connectors are reversible and can be inserted either way up. It is possible to use
your device to charge another device with a USB Type-C cable.
1 Use a USB Type-C cable to connect your device to the other device.
2 On your device, swipe down from the status bar to open the notification panel, and then set
the USB connection mode to Reverse charging.
3 On the other device, set the USB connection mode to Charge only.
To use another device to charge your device, set the USB connection mode to Charge only on
your device, and then set the USB connection mode on the other device to Reverse charging.
Safety information
l Only use genuine Huawei batteries, chargers, and USB cables to charge your device. Third-
party accessories are a potential safety hazard and may impair your device's performance.
l You can recharge your battery many times, but all batteries have a limited lifespan. If you
notice a significant deterioration in your device's battery life, purchase a genuine Huawei
replacement battery. Do not attempt to remove built-in batteries. If your device has a built-in
battery, contact an authorised Huawei service centre for a replacement. If the battery is
removable, replace it with a genuine Huawei battery.
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Unboxing your Phone
l Your device may become warm after prolonged use or when exposed to high ambient
temperatures. If your device becomes hot to the touch, stop charging it and disable
unnecessary features. Place your device in a cool location and allow it to cool down to room
temperature. Avoid touching the surface of your device for prolonged periods when it becomes
hot.
l Charging times may vary depending on the ambient temperature and the remaining battery
level.
l Avoid using your device when it is charging. Do not cover your device or the charger.
For more information on charging and battery care, visit http://consumer.huawei.com/ and
search for your device's user guide.
Battery status information
The battery status is indicated by your device's indicator light and the battery icon in the status
bar.
Status indicator Battery icon Battery status
Blinking or steady red Less than 5% remaining
Red Charging, less than 10% remaining
Orange Charging, 10–90% remaining
Green Charging, at least 90% remaining. If 100% is displayed
next to the battery icon in the status bar, or a charging
complete message is displayed on the lock screen, this
indicates that charging is complete.
Viewing the battery status
You can view the battery status and configure the status bar to display the remaining battery
percentage.
Viewing the battery status
The battery status is indicated by the battery icon in the status bar.
Open Phone Manager.Touch to view the remaining battery percentage and usage time.
Displaying the remaining battery percentage in the status bar
You can display the remaining battery percentage in the status bar in two ways:
l Open Phone Manager.Touch and switch on Remaining battery percentage.
l Open Settings. Touch Notification & status bar > Battery percentage. Select Next to
icon or In icon to display the remaining battery percentage in the chosen location. Select Do
not show if you do not want the remaining battery percentage to be displayed.
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Getting Started
Initial setup
l Ensure that the SIM card is inserted correctly before using your phone for the first time.
Read the Quick Start Guide for more information on how to set up your phone.
l Press and hold the power button to turn on your device. Follow the onscreen instructions
to complete the initial setup.
1 Select your language and region and touch NEXT.
2 Read the content carefully, accept the user terms and conditions, and then touch AGREE >
AGREE.
3 Read the service policy. Select AGREE and touch NEXT.
4 Your device will automatically search for available Wi-Fi networks. Follow the onscreen
instructions to connect to a network.
5 Read the Google terms and conditions and touch NEXT.
6 You can configure your device in two ways:
l Follow the onscreen instructions to restore a backup.
l Follow the onscreen instructions to copy data from another device, or touch SET UP AS
NEW PHONE > OK to skip this step.
If you choose to skip this step, you can still import data from another device later by
touching Settings > Advanced settings > Data transfer.
7 Your device has a fingerprint sensor. Follow the onscreen instructions to add your fingerprint.
Before adding your fingerprint, you will be prompted to create a PIN or password which you
can use to unlock the screen if fingerprint recognition fails.
8 Touch GET STARTED to complete the settings. Your device is now ready to use.
Naming a SIM card
By default, each SIM card is named after the network provider. You can rename your SIM card to
make it easier to identify.
l This feature is only available on dual SIM phones.
l Features may vary depending on your network provider.
1 Open Settings.
2 Touch Dual SIM settings.
3 Select a SIM card. Enter a name and touch OK.
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Selecting the default mobile data SIM
You can select a default SIM card for mobile data services.
l This feature is only available on dual SIM phones.
l Features may vary depending on your network provider.
1 Open Settings.
2 Touch Dual SIM settings.
3 Toggle the switch Default mobile data next to the selected SIM card.
Setting the default SIM card
You can select a default SIM card for outgoing calls.
This feature is only available on dual SIM phones.
Getting Started
1 Open Settings.
2 Touch Dual SIM settings.
3 Touch Default calling SIM and select your desired SIM card.
After you have selected the default SIM card, SIM 1 and SIM 2 will no longer be displayed on the
dialler.
Connecting to the Internet
Connect to Wi-Fi networks effortlessly with your device.
Connecting to a Wi-Fi network
1 Swipe down from the status bar to open the notification panel.
2 Touch and hold
3 Switch on Wi-Fi. Your device will list all available Wi-Fi networks at your location.
4 Select the Wi-Fi network you want to connect to. If you select an encrypted network, you will
to open the Wi-Fi settings screen.
also need to enter the Wi-Fi password.
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Getting Started
Connecting using mobile data
Before using mobile data, ensure that you have a data plan with your network provider to
avoid incurring excessive data charges.
1 Swipe down from the status bar to open the notification panel.
2 Touch to enable mobile data.
Disable mobile data when not required so as to save battery power and reduce data
usage.
Transferring data from another device
Import data from another phone in a few simple steps.
Copying data to your new device
1 Open Settings.
2 Touch Advanced settings > Data transfer.
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Getting Started
Using Phone Clone to import data
Phone Clone is an app developed by Huawei that allows you to transfer data between devices
without a computer or Internet connection.
1 On your old device, install Phone Clone.
2 On your new device, open Settings.
3 Touch Advanced settings > Data transfer > Phone Clone.
4 Select the device from which you want to import data and touch Continue.
5 On your old device, open Phone Clone and touch send. Scan the QR code on the new
device or manually connect to the new device's Wi-Fi hotspot.
To install Phone Clone on your old device, touch touch here to generate a QR code on
your new device and scan the QR code.
6 Once connected, select the data you want to send on your old device and touch send.
Using HiSuite to import data
Use HiSuite to back up data on your old device to a computer and import it to your new device.
1 Install HiSuite on your computer.
2 Use a USB cable to connect your device to your computer. HiSuite will launch automatically.
3 Go to the backup screen in HiSuite. Select the data that you want to back up and follow the
onscreen instructions to back up the data.
4 Connect your new device to your computer with a USB cable. Go to the data restore screen
in HiSuite.
5 Choose which backup you want to restore and follow the onscreen instructions to restore the
data.
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Screen and Display
Status bar: Displays notifications
and status icons
Display area: Displays app icons,
folders, and widgets
Screen position indicator: Indicates
which home screen is displayed
Dock bar: Displays frequently used apps
Navigation bar: Displays virtual navigation keys
Home screen
About the home screen
Use the home screen to access your apps and widgets.
Basic screen gestures
Use simple touchscreen gestures to perform a variety of tasks, such as launch apps, scroll
through lists, and enlarge images.
Touch: Touch an item once. For example, touch to select
an option or open an app.
Double touch: Touch the target area of the screen twice
in quick succession. For example, double touch an
image in full screen mode to zoom in or out.
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Screen and Display
Touch and hold: Touch and hold the target area of the
screen for at least 2 seconds. For example, touch and
hold a blank area on the home screen to access the
home screen editor.
Swipe: Swipe your fingers on the screen. Swipe
vertically or horizontally to browse other home screens,
scroll through a document, and more.
Drag: Touch and hold an item, and then move it to
another position. For example, use this gesture to
rearrange apps and widgets on the home screen.
Spread fingers apart: Spread two fingers apart on the
screen. For example, spread two fingers apart to zoom in
on a picture or web page.
Pinch fingers together: Pinch two fingers together on
the screen. For example, pinch two fingers together to
zoom out on an image.
Enabling the Drawer home screen
Use the Drawer home screen to store app icons in a separate app drawer.
Enabling the Drawer home screen
1 Open
Settings.
2 Touch Home screen style > Drawer.
Adding app shortcuts to the home screen
Add frequently used apps to the home screen for quick access.
1 On the home screen, touch to view the list of apps.
2 Touch and hold an app icon until your device vibrates, and then drag the app icon to the
desired location on the home screen.
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Screen and Display
You must have enough space on the home screen. If there is not enough space, add
another home screen or free up some space.
Reverting to the standard home screen
1 Open Settings.
2 Touch Home screen style > Standard.
Switching to simple home screen
Simple home screen uses a simple layout and large icons for easier use.
1 Open Settings.
2 Touch Advanced settings > Simple mode, and touch
.
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Screen and Display
3 On the simple home screen, you can:
l Touch app icons to open them.
l Touch and hold an icon to enter the home screen editor mode. In this mode you can add or
delete apps.
l Touch Others to open the app list and view or open more apps.
l Touch Standard mode to switch back to the standard home screen.
Displaying or hiding notification badges
Notification badges appear in the top-right corner of app icons. The badge number indicates the
number of new notifications. Open the corresponding app to view notification details.
1 On the home screen, pinch two fingers together to open the home screen editor.
2 Touch Settings > Badge app icons.
3 Toggle the corresponding switch to enable or disable notification badges.
Setting the home screen wallpaper
Choose from a wide range of themes and wallpapers to personalise your device.
Changing the wallpaper
1 Open
Settings.
2 Touch Display > Wallpaper > Set Wallpaper.
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Screen and Display
3 Select the desired wallpaper and follow the onscreen instructions to set it as the home screen
or lock screen wallpaper (or both).
Changing the wallpaper automatically
1 Open Settings.
2 Touch Display > Wallpaper.
3 Switch Randomly change home screen wallpaper on or off.
When Randomly change of home screen wallpaper is enabled, you can configure the
Interval and Album to display so that your wallpaper can change automatically at the
specified interval.
Managing home screen icons
You can easily move or uninstall apps on the home screen.
Moving home screen icons
On the home screen, touch and hold an app icon or widget until your device vibrates. You can
then drag the app icon or widget to the desired location.
Deleting apps from the home screen
On the home screen, touch and hold the app or widget you want to delete until is displayed
at the top of the screen. Drag the unwanted app or widget to , and follow the onscreen
instructions.
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Screen and Display
Some pre-installed apps cannot be uninstalled for the proper running of the system.
Shaking your device to auto-align icons
Gaps may appear on the home screen after you uninstall apps or move them into folders. You
may use the following feature to arrange apps neatly on the home screen.
1 On the home screen, pinch two fingers together to open the home screen editor.
2 Touch Settings and switch on Shake.
3 Return to the home screen and open the home screen editor again. Shake your device to
rearrange apps so that gaps are filled.
Managing home screens
You can customise home screens to your liking.
Adding home screens
1 On the home screen, pinch two fingers together to open the home screen editor.
2 Touch on the home screen furthest to the left or right to add a new screen.
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Screen and Display
Deleting home screens
1 On the home screen, pinch two fingers together to open the home screen editor.
2 Touch on a blank screen to delete it.
You cannot delete a home screen if it contains apps or widgets.
Moving home screens
1 On the home screen, pinch two fingers together to open the home screen editor.
2 Touch and hold the home screen you want to move and drag it to the desired location.
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Screen and Display
Setting the default home screen
1 On the home screen, pinch two fingers together to open the home screen editor.
2 Touch at the top of a home screen to set the chosen home screen as default.
Managing home screen widgets
Add, move, or delete widgets from the home screen.
Adding widgets
1 On the home screen, pinch two fingers together to open the home screen editor.
2 Touch Widgets. Select a widget and drag it to a blank area on the home screen.
You must have enough space on the home screen. If there is not enough space, add
another home screen or free up some space.
Moving widgets
On the home screen, touch and hold a widget until your device vibrates, and then drag the
widget to the desired location.
Deleting widgets
On the home screen, touch and hold a widget until your device vibrates, and then drag the
widget to Remove at the top of the screen.
Managing home screen folders
Organise your apps into folders so that you can find them more easily.
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Screen and Display
Creating a folder
Group your apps into categorised folders to make them easier to find. For example, you could
create a Social folder for your social media apps.
On the home screen, drag an icon onto another icon to create a folder containing both apps.
Renaming folders
To rename a folder, open it and touch the folder name.
Adding apps to a folder
1 Open the folder.
2 Touch .
3 Select the apps you want to add and touch OK.
Removing apps from a folder
1 Open the folder.
2 Touch
.
3 Deselect the apps you want to remove and touch OK.
You can also touch and hold an icon and drag it outside a folder to remove it.
Deleting folders
1 Open the folder.
2 Touch
.
3 Deselect all of the apps and touch OK. The folder will be deleted automatically.
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Screen and Display
Locking and unlocking the screen
Changing the lock screen style
Set a screen lock password to prevent unauthorised access to your device.
Changing the screen lock method
Magazine Unlock is set as the default lock screen style. To change the lock screen style, touch
Settings > Screen lock & passwords > Screen lock style and select a style.
Setting the screen lock password
1 Open Settings.
2 Touch Screen lock & passwords > Password.
3 You can choose to unlock the screen with an unlock pattern, PIN, or password:
l Touch Pattern and connect at least four dots twice to create a screen unlock pattern.
l Touch PIN. Follow the onscreen instructions to create a PIN containing at least four digits,
and then touch OK.
l Touch Password. Follow the onscreen instructions to create a password containing at least
four characters, and then touch OK.
l To remove the screen lock password, touch None and follow the onscreen instructions.
Locking the screen
Lock the screen to reduce power consumption and prevent unintended presses or unauthorised
access to your data.
l Manual lock: Press the Power button to manually lock the screen.
l Automatic lock: The screen will lock automatically and enter sleep mode after the preset
sleep time to reduce power consumption and prevent unintended operations.
To change the screen sleep time, touch Settings > Display > Sleep and select a time.
Unlocking the screen
1 Press the Power button to turn on the screen.
2 Swipe on the screen in any direction.
l If you have set a screen unlock pattern, PIN, or password, you will need to draw the
unlock pattern or enter your PIN/password to unlock the screen.
l If your device has a fingerprint sensor, you can unlock the screen by placing your finger
on the fingerprint sensor.
Configuring Magazine Unlock images
Configure Magazine Unlock to customise your lock screen wallpapers.
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Screen and Display
Adding online wallpapers to the viewing list
Swipe up from the bottom of the lock screen to display the Magazine Unlock options.
Touch . Touch and select the wallpapers that you want to add to the viewing list.
Sharing Magazine Unlock wallpapers
Swipe up from the bottom of the lock screen to display the Magazine Unlock options, and then
touch . Select how you want to share the wallpaper and follow the onscreen instructions.
Adding offline wallpapers to the viewing list
1 Swipe up from the bottom of the lock screen to display the Magazine Unlock options.
2 Touch to access the viewing list.
3 Touch Added by me and select
.
4 Select the desired images and touch .
Updating Magazine Unlock covers
1 Open Settings.
2 Touch Screen lock & passwords > Magazine unlock.
3 Touch Subscriptions > Downloaded and select Update to manually update your Magazine
Unlock wallpapers.
This feature requires an Internet connection. Connect to a Wi-Fi network to avoid
incurring unnecessary data charges.
Accessing tools from the lock screen
Launch apps directly from the lock screen.
1 Swipe up from the bottom of the lock screen to display lock screen features and tools.
2 Touch the shortcut icon on the bottom of the screen to launch the app you want to access.
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Recorder
Calculator
Torc h
Scanner
Clock
Screen and Display
Swipe up on the camera icon on the lock screen to directly open the camera.
Configuring your lock screen signature
Configure a lock screen signature to personalise your lock screen.
1 Open Settings.
2 Touch Screen lock & passwords > Lock screen signature.
3 Enter your lock screen signature and touch Save.
Your lock screen signature will be displayed on the lock screen.
Notification panel and status bar
About the status bar
Use the status bar to access the notification panel and check your device's status.
Opening the notification panel and status bar
Opening the notification panel and status bar from the lock screen
Turn on the screen and swipe down from the status bar to open the notification panel. Then you
can switch on or off shortcut switches, or view notification messages.
Opening the notification panel and status par when the screen is unlocked
Swipe down from the status bar to open the notification panel. Then you can switch on or off
shortcut switches, or view notification messages.
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Screen and Display
About notification and status icons
Status icons
Status icons are displayed on the right-hand side of the notification bar and tell you about your
device's status, including network connections, signal strength, battery, and time.
Status icons may vary according to your region or carrier.
Signal strength No signal
Connected over 4G Connected over 3G
Connected over 2G Connected over HSPA
Connected over HSPA+ Connected over LTE
VoLTE enabled Airplane mode enabled
Roaming Connected over Wi-Fi
Bluetooth enabled Receiving location data from GPS
Wi-Fi network available Silent mode enabled
Vibration mode enabled Charging
Alarm enabled Battery low
Battery full No SIM card found
Headset inserted
Notification icons
Notification icons are displayed on the left-hand side of the status bar when you receive a new
message, notification, or reminder.
Missed calls New emails
Connected to a VPN New voicemail
Downloading data Uploading data
Upcoming events Device memory full
Synchronising data Synchronisation failed
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Screen and Display
Login or synchronisation issue More notifications
Configuring notifications
You can configure the notification settings for each app.
1 Open Settings.
2 Touch Notification & status bar > Notifications management.
3 Select the app that you want to configure and enable or disable notifications as desired.
Configuring the screen to turn on when you receive a notification
Configure the screen to turn on when you receive a new notification to avoid missing important
information.
1 Open
Settings.
2 Touch Notification & status bar.
3 Toggle the Notifications turn on screen switch.
Using shortcut switches to access settings
Use shortcut switches to quickly enable or disable frequently-used features.
Accessing shortcut switches
Swipe down from the status bar to open the notification panel.
Touch to display all of the shortcut switches.
Configuring shortcut switches
1 Swipe down from the status bar to open the notification panel.
2 Touch
. Touch and hold a switch and drag it to the desired position.
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Screen and Display
3 Touch a switch to enable the corresponding feature. If the switch supports touch and hold
gestures, touch and hold the switch to access the settings for the corresponding feature.
Some switches do not support touch and hold gestures.
Navigation bar
About the navigation bar
The navigation bar contains three virtual keys: Back, Home, and Recent.
l Back: Touch to return to the previous screen or close an app. When entering text, touch to
close the onscreen keyboard.
l Home: Touch to return to the home screen.
l Recent: Touch to display recently used apps.
Changing the navigation bar style
1 Open Settings.
2 Touch Navigation key.
3 Select the desired layout.
If you select a navigation bar containing , you can touch to pull down the
notification panel.
Using the navigation bar
Opening the notification panel
If you select a navigation bar containing , you can touch to pull down the notification
panel.
Accessing Google Search and split screen mode
l Touch and hold Home to access Google Search.
l Touch and hold Recent to enable split screen mode.
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Managing recent tasks
Viewing recent tasks
Touch Recent to display recent tasks. Swipe up and down to browse them.
Switching between recent tasks
1 Touch Recent.
2 Swipe up or down to find the task you want to switch to and select it.
Ending recent tasks
1 Touch Recent.
Screen and Display
2 To end a task, swipe it to the left or right or touch the
icon in the top-right corner.
l Touch to end all tasks.
l To prevent a task from ending, touch the icon in the top-right corner. This will lock
that task. To unlock a task, touch the icon in the top-right corner.
Themes
About themes
Themes help you to personalise your home screen by changing the wallpaper, app icons, and
more.
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Screen and Display
Changing the theme
1 Open Themes.
2 You can:
l Select a theme and follow the onscreen instructions to configure the settings.
l Touch Customise to mix and match lock screen methods, wallpapers, app icons, and
more.
Global search
About global search
Use global search to find apps, contacts and messages on your device.
Swipe down on the home screen to open the global search window, and then enter your search
terms.
Searching for content on your device
Searching for contacts
1 Swipe down on the home screen to display the search bar.
2 Touch the search bar and enter the contact name, initials, phone number, email address, or
other information. Matching results will be displayed underneath.
To improve the accuracy of search results, enter more than one keyword. Each keyword
should be separated by a space (for example "John Smith New York").
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Searching for SMS messages
1 Swipe down on the home screen to display the search bar.
2 Enter one or more keywords. The results will be displayed underneath the search bar.
Alternatively, open Messaging and enter one or more keywords in the search bar.
Searching for emails
1 Swipe down on the home screen to display the search bar.
2 Enter one or more keywords (such as the email subject). The results will be displayed
underneath the search bar.
Searching for apps
1 Swipe down on the home screen to display the search bar.
2 Enter one or more keywords. The results will be displayed underneath the search bar.
When using the Drawer home screen layout, you can also search for apps by touching
and entering the app name in the search bar.
Searching for settings
1 Swipe down on the home screen to display the search bar.
2 Enter one or more keywords. Matching menu options from Settings will be displayed under
the search bar.
Screenshot
Capturing the entire screen
Taking a screenshot with the power and volume down buttons
Press the Power button and Volume down button to take a full screenshot.
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Screenshot shortcut
Open the notification panel, and then touch in the Shortcuts tab to take a full screenshot.
Taking scrolling screenshots
Use scrolling screenshots to capture content that does not fit on the screen. This is useful for
sharing chat conversations, web pages, or large images.
Using the shortcuts tab
1 Open the notification panel, and then touch
to take a standard screenshot.
2 After taking the screenshot, touch to take a scrolling screenshot.
3 The screen will scroll down automatically as your device captures a screenshot.
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Ensure that you touch within 3 seconds of taking the screenshot.
Viewing, editing, deleting, and sharing screenshots
Viewing screenshots
1 Open Gallery.
2 On the Albums tab, touch Screenshots to view your screenshots.
Editing a screenshot
1 After taking a screenshot, touch
.
2 Choose the desired options to edit the image.
3 Touch to save the changes.
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Sharing a screenshot
1 Open Gallery.
2 On the Albums tab, touch Screenshots.
3 Select the screenshot you want to share and touch .
4 Choose how you want to share the screenshot and follow the onscreen instructions.
Deleting a screenshot
1 Open
Gallery.
2 On the Albums tab, touch Screenshots.
3 Select the screenshot you want to delete and touch .
Screen recording
About screen recordings
Use the screen recording feature to record footage and share it with friends.
Screen recorder
Using the screen recorder shortcut switch
To start a screen recording, open the notification panel and touch .
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Pressing buttons to record
Press the Volume up button and Power button simultaneously.
Viewing, sharing, and deleting screen recordings
Viewing screen recordings
Open Gallery and go to Screenshots or Screen recordings to view your screen
recordings.
Sharing screen recordings
1 Open Gallery.
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2 On the Albums tab, touch Screenshots or Screen recordings.
3 Select the screen recording you want to share and touch .
4 Choose how you want to share the recording and follow the onscreen instructions.
Deleting screen recordings
1 Open
Gallery.
2 On the Albums tab, touch Screenshots or Screen recordings.
3 Touch and hold the screen recording that you want to delete and select .
4 Touch Delete.
Configuring the default storage location for screen recordings
Not all devices support microSD cards.
1 Insert a microSD card into your device.
2 Open
Settings.
3 Touch Memory & storage > Default location to set the default storage location to Internal
storage or SD Card.
Split-screen mode
About split-screen mode
Use split-screen mode to use two apps at once.
Enabling split screen mode
Split screen mode is not available for all apps. Some apps may not function properly in split
screen mode.
Using the Recent key to enable split screen mode
Open an app that supports split-screen mode, and then touch and hold .
Using swipe gestures to enable split screen mode
Open an app that supports split screen mode, and then swipe up from the bottom of the screen
with two fingers.
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Using split screen mode
Switching to full screen mode
In split screen mode, touch and hold and swipe up or down to switch to full screen mode.
Changing the screen orientation
Swipe down from the status bar to open the notification panel. Touch the switch to enable
automatic screen rotation.
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Accessing the home screen
In split screen mode, touch to access the home screen.
Exiting split-screen mode
To exit split-screen mode, touch and select .
Using motion gestures
Motion gestures make it easier to control your device.
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Open Settings. Touch Smart assistance > Motion control and select the motions you
want to enable.
Flip: Mute sounds and disable vibrations for incoming calls, alarms, and timers.
Eye comfort mode
Eye comfort mode decreases the amount of blue light emitted from the screen to reduce eye
strain.
Eye comfort mode
1 Open
Settings.
2 Touch Display > Eye comfort and switch on Eye comfort.
When eye comfort mode is enabled, will be displayed in the status bar.
Adjusting the colour temperature
Eye comfort mode reduces the amount of blue light emitted from the screen, which may give the
screen a slightly yellow hue. You can adjust the colour temperature to control the amount of blue
light.
When Eye comfort is enabled, swipe left or right on the colour temperature slider to make the
screen hue cooler or warmer.
Enabling and disabling eye comfort mode
You can use the shortcut switch in the notification panel to enable to disable eye comfort mode.
Swipe down from the status bar. Touch to display all shortcut switches, and then toggle the
switch.
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Touch to decrease
font size
Touch to increase
font size
Drag slider to
adjust font size
Screen and Display
Configuring the timer
Configure the timer to enable eye comfort mode automatically at a preset time, such as when
you finish work or before you go to bed.
1 Open Settings.
2 Touch Display > Eye comfort.
3 Switch on Schedule and configure the Start time and End time.
Display settings
Changing the font size
1 Open
2 Touch Display > Font size and choose a font size.
Settings.
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Adjusting the screen brightness
Adjust the screen brightness to suit your needs.
1 Open Settings.
2 Touch Display > Brightness and switch on Automatic brightness.
When automatic screen brightness is enabled, the brightness of the screen will automatically
adjust based on the light conditions.
Adjust the screen brightness quickly: Swipe down from the status bar. Touch .
Enable or disable automatic screen brightness. You can also manually adjust the screen
brightness by dragging the slider. The screen brightness will not change in different lighting
conditions if automatic mode is not enabled.
Configuring the screen rotation settings
When you rotate your device, some apps will automatically adjust the screen orientation to make
them easier to use.
1 Open Settings.
2 Touch Display and switch on Auto-rotate screen.
Quickly enable auto-rotation: Swipe down from the status bar and open the shortcut
switches tab, and then touch .
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Network and Sharing
Mobile Internet
Using mobile data
Enabling mobile data
Before enabling mobile data, ensure that you have activated mobile data services with your
network provider.
1 Open Settings.
2 Touch More > Mobile network.
3 Switch on Mobile data to enable mobile data.
Disable mobile data when not required so as to save battery power and reduce data
usage.
Enabling data roaming
Enable data roaming to access the Internet when you travel abroad.
You may incur roaming charges when data roaming is enabled. Contact your network
provider for details.
1 Open Settings.
2 Touch More > Mobile network.
3 Switch on Data roaming.
Sharing your mobile Internet with other devices
Setting up a portable Wi-Fi hotspot
1 Open Settings.
2 Touch More > Tethering & portable hotspot.
3 Touch Portable Wi-Fi hotspot and switch on the hotspot.
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4 Touch Configure Wi-Fi hotspot. Set the Wi-Fi hotspot name, encryption mode, and
password, and then touch Save.
Limit the amount of data that other devices can use: Touch Data limit on the
Settings screen, and then follow the onscreen instructions to set the data limit. Your
device will automatically disable the Wi-Fi hotspot when connected devices exceed this
limit.
Using USB tethering
Depending on your computer's operating system, you may need to install drivers on the
computer or establish a network connection in order to use USB tethering. Refer to your
operating system instructions.
1 Use a USB cable to connect your device to the computer.
2 Open
Settings.
3 Touch More > Tethering & portable hotspot.
4 Switch on USB tethering to share your mobile Internet.
Using Bluetooth tethering
Before using Bluetooth tethering, pair your device with those that want to use your mobile data
connection. For more information, refer to Connecting to other devices using Bluetooth.
1 Open Settings.
2 Touch More > Tethering & portable hotspot.
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3 Switch on Bluetooth tethering to share your mobile data connection.
4 On the Bluetooth screen, touch next to the paired device,and then switch on Internet
access to share your mobile Internet.
Wi-Fi
About Wi-Fi
Connect to a Wi-Fi network to access the Internet on your device.
To prevent unauthorized access to your personal data and financial information, always
exercise caution when connecting to public Wi-Fi networks.
Connecting to the Internet using Wi-Fi
Connecting to a Wi-Fi network
1 Go to Settings.
2 Touch Wi-Fi and turn on the Wi-Fi switch. Your device will display a list of available Wi-Fi
networks.
l Refresh the list: Touch Scan to refresh the list of available Wi-Fi networks.
l Manually add a network: Swipe down to the bottom of the menu and touch Add
network…. Follow the onscreen instructions to enter the network name and password
manually.
3 Select the Wi-Fi network you want to connect to:
l If the Wi-Fi network does not require a password, your device will connect automatically.
l If the network is protected, enter the password when prompted and touch Connect.
Connecting to a Wi-Fi network using Wi-Fi Protected Setup (WPS)
WPS allows your device to connect to a WPS-enabled router without entering a password.
1 Go to
Settings.
2 Touch Wi-Fi and switch on Wi-Fi.
3 Touch > Advanced Wi-Fi settings. There are two options:
l Touch WPS connection and press the router's WPS button.
l Touch WPS PIN connection to generate a PIN, and then enter the PIN on the router.
Using Wi-Fi+
When Wi-Fi+ is enabled, your device will automatically enable or disable Wi-Fi and connect to
the Wi-Fi network with the best signal.
You may incur additional data charges when downloading large files or watching online
videos over mobile data. To avoid incurring excessive data charges, purchase a data plan.
Contact your network provider for details.
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Network and Sharing
1 Open Settings.
2 Touch Wi-Fi > Wi-Fi+ and turn on the Wi-Fi+ switch.
When Wi-Fi+ is enabled, your device will record your Wi-Fi connection history and monitor your
signal strength and location. This information is then used to enable or disable Wi-Fi and
connect to the Wi-Fi network with the strongest signal.
Using a QR code to share your Wi-Fi hotspot
Create a QR code to share your device's Wi-Fi hotspot with friends.
l QR codes can be generated for the following wireless encryption methods: WPA, WPA2,
WEP, WPA-PSK, and WPA2-PSK. You cannot use a QR code to connect to Wi-Fi
networks that are encrypted using the EAP protocol.
l Ensure that the connecting device supports using QR codes to import Wi-Fi network
credentials.
1 Go to Settings.
2 Select Wi-Fi and turn on the Wi-Fi switch.
3 Once connected, touch the name of the network to generate a QR code.
4 On the connecting device, touch the centre of the screen and swipe down. Touch
the QR code, and then follow the onscreen instructions to connect to the Wi-Fi hotspot.
Transferring data using Wi-Fi Direct
Wi-Fi Direct lets you transfer data directly between two Huawei devices without connecting to a
Wi-Fi network. Wi-Fi Direct is similar to Bluetooth, but offers faster transfer speeds, making it
suitable for sharing larger files.
Enabling or disabling Wi-Fi Direct
, scan
1 Go to Settings.
2 Touch Wi-Fi. Turn on the Wi-Fi switch and then touch .
3 Your device will list available Wi-Fi Direct devices. Select the device you want to share files
with and then follow the onscreen instructions to connect.
To disconnect from the receiving device, touch and go to the Wi-Fi Direct screen. Select
the receiving device and touch OK.
Using Wi-Fi Direct to send and receive files
First ensure that Wi-Fi Direct is enabled on both devices.
1 Go to Files and touch and hold the image that you want to share.
2 Touch More > Share > Wi-Fi Direct. Your device will list nearby Wi-Fi Direct devices. Select
the receiving device.
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3 On the receiving device, select Accept from the popup dialog to accept the file transfer
request.
Open the notification panel to view file transfer progress.
By default, received files are saved to the Wi-Fi Direct folder in Files.
Bluetooth
Connecting to other devices using Bluetooth
Enabling Bluetooth and pairing with other devices
1 Go to Settings.
2 Touch Bluetooth and switch on Turn on.
Ensure that the device you want to pair with is visible.
3 Select the device you want to pair with and follow the onscreen instructions.
Unpairing Bluetooth devices
1 Go to Settings.
2 Touch Bluetooth and switch on Turn on.
3 Touch the icon next to the device name and select Unpair.
Transferring data using Bluetooth
Using Bluetooth to share files
Ensure that Bluetooth is enabled on both devices and that both devices are visible.
1 Select the file(s) you want to share and touch Share > Bluetooth. Your device will search for
available Bluetooth devices.
2 Select the receiving device.
3 On the receiving device, select Accept from the popup dialog to accept the file transfer
request. Open the notification panel to view the file transfer progress.
By default, received files are saved to the Bluetooth folder in Files.
Sharing photos and videos with Bluetooth
When viewing photos or videos in full screen, you can share content rapidly using Bluetooth.
Ensure that Bluetooth is enabled on both devices and that both devices are visible.
1 Go to Gallery .
2 Select the photo or video you want to share and open it in full screen view. Touch Share >
Transfer > Start to share the file. Your device will search for nearby available Bluetooth
devices.
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3 Select the receiving device.
4 On the receiving device, select Accept from the popup dialog to accept the file transfer
request. Open the notification panel to view file transfer progress.
By default, received files are saved to the Bluetooth folder in Files.
Bluetooth settings
Renaming your device
When you enable Bluetooth, your device model is used as the default device name. To make
your device easier to identify, you can change the device name.
1 Go to
Settings.
2 Touch Bluetooth > Device name.
3 Enter a new name, and then touch Save.
Making your device visible
1 Go to Settings.
2 Touch Bluetooth and then switch on Visibility to make your device visible to other Bluetooth
devices.
3 Touch More > Visibility timeout and configure the visibility timeout.
After the visibility timeout elapses, Visibility is disabled automatically and your device will
no longer be visible.
Multi-screen
Using multi-screen
Use multi-screen to display your device's screen on a TV, projector, or other display.
To use multi-screen, your display device must support Miracast. If your display device does
not support the above, you can buy an Android set-top box and connect it to your display
device.
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Mirroring your screen to a display device
Mirror your screen to a larger display device when playing games or sharing content with others.
Ensure that your device is connected to the same Wi-Fi network as your display device or
set-top box.
1 Go to Settings.
2 Touch Smart assistance > MirrorShare. Select your display device or set-top box from
those listed. Your device's screen will be mirrored to that device.
To use this feature, you must first enable the Miracast feature on your display device or
set-top box. For more information, see the manual for your device.
To stop mirroring your screen, touch > Disconnect.
VPNs
About VPNs
A VPN (virtual private network) is a secure connection that allows you to send and receive data
across shared or public networks. You can use a VPN to connect to your company network and
email server.
Connecting to a VPN
Use a virtual private network (VPN) for secure, remote access to company data and other
network resources.
Contact your VPN administrator to obtain the server information.
1 Open Settings.
2 Touch More > VPN.
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3 Touch Add VPN network. When prompted, enter the server name, select the server type,
and then enter the server address. Touch Save to save the server settings.
4 To connect to the VPN, touch the VPN name, enter your username and password, and then
touch Connect.
Contact your VPN administrator to obtain your username and password.
HiSuite
Using HiSuite
Use HiSuite to manage your phone's apps and data from your computer. Download and install
apps with a single click and get the most out of your smartphone.
l Manage apps and data: Use HiSuite to manage contacts, messages, multimedia files, and to
sync your calendar and contacts.
l Back up and restore data: Back up data from your phone to your computer, or restore data to
any Huawei phone.
l Repair or update the system: If your phone won't turn on or boot properly, use HiSuite to
perform a factory reset. You can also check for software updates and install them on your
phone.
l Screen mirroring: Use HiSuite to display your phone screen on your computer and take
screenshots.
Installing HiSuite
Visit http://consumer.huawei.com/minisite/HiSuite_en/index.html on your computer to download
and install HiSuite. Check that your system meets the minimum requirements.
1 Use a USB cable to connect your device to the computer. HiSuite will launch automatically.
2 If the Allow access to device data? dialog appears on your device, touch Yes, allow
access.
3 On your computer, follow the onscreen instructions to accept the connection request sent
from the receiving device. Once the connection has been established, your device screen
and model will be displayed on your computer.
If you can't establish a connection automatically, touch Settings > Security & privacy >
Additional settings on your device and switch on Allow HiSuite to use HDB.
Using a USB port to transfer data
Selecting the USB connection mode
1 When you use a USB cable to connect your phone to a computer or another device, Allow
access to device data? will be displayed in a popup dialog.
2 Touch No, charge only.
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3 Swipe down from the status bar to open the notification panel, and then touch Charging via
USB. You can choose from the following USB connection modes:
l Charge only: Charge your phone only.
l Device file manager (MTP): Transfer files between your phone and a computer.
l Camera (PTP): Transfer images between your phone and a computer. If your phone does
not support MTP, the PTP protocol will be used to transfer files and images between your
phone and computer.
l MIDI: Use your phone as a MIDI input device and play MIDI files on your computer.
Transferring data between your phone and a computer
Use a USB cable to connect your phone to a computer and transfer data between the two
devices.
Transfer files
MTP (media transfer protocol) is a protocol for transferring media files. You can use MTP to
transfer files between your phone and a computer. Before using MTP, ensure that you have
Windows Media Player 11 or later installed on your computer.
Swipe down from the status bar to open the notification panel, and then set the USB connection
mode to Device file manager (MTP). Your computer will automatically install the necessary
drivers. To view files stored on your phone, wait until the drivers have been installed, and then
click the new drive icon that appears on your computer (the drive is named after your phone
model). If you are using a Windows computer, use Windows Media Player to browse multimedia
content on your phone.
Transferring images
PTP (picture transfer protocol) is an image transfer protocol. Use PTP to transfer images
between your phone and a computer.
Swipe down from the status bar to open the notification panel, and then set the USB connection
mode to Camera (PTP). Your computer will automatically install the necessary drivers. To view
images stored on your phone, wait until the drivers have been installed, and then click the new
drive icon that appears on your computer (the drive is named after your phone model).
Transferring MIDI data to your phone
MIDI (Musical Instrument Digital Interface) is a music technology protocol that allows digital
music instruments to communicate with each other.
Swipe down from the status bar to open the notification panel, and then set the USB connection
mode to MIDI. You can use your phone to receive or process MIDI data from other devices.
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Fingerprint recognition
Adding a fingerprint for the first time
You can use a fingerprint to unlock your screen, access locked apps and the safe, and make
secure payments.
To better protect your privacy, you can only use the fingerprint screen unlock feature when the
unlock method is set to PIN or Password.
Features may vary depending on your product.
1 Touch Settings.
2 Touch Fingerprint ID > Fingerprint management > PIN or Password, and set an unlock
password by following the on-screen instructions.
3 Once you have set a password, touch New fingerprint to add your fingerprint.
4 Place your fingertip on the fingerprint sensor. Press down lightly on the sensor until your
device vibrates. Repeat this step using different parts of your fingertip.
5 Touch OK.
To unlock the screen, place your fingertip on the fingerprint sensor.
You will be asked to enter your backup PIN or password when you restart your device or if
fingerprint recognition fails.
Adding, deleting, or renaming a fingerprint
You can add five fingerprints. You can also delete or rename fingerprints.
Features may vary depending on your product.
1 Touch Settings.
2 Touch Fingerprint ID > Fingerprint management.
3 Enter the screen lock password and touch Next.
4 In the Fingerprint list section, you can:
l Touch New fingerprint to add other fingerprints.
l Touch a previously added fingerprint to rename or delete it.
l Touch Fingerprint recognition to identify and highlight registered fingerprints.
Accessing Safe with your fingerprint
Use your fingerprint to access your Safe without entering the password.
Features may vary depending on your product.
1 Open Settings.
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2 Touch Fingerprint ID > Fingerprint management.
3 Enter the screen lock password and touch Next.
4 Touch Access safe, and then follow the onscreen instructions to enter your Safe password
and enable fingerprint recognition.
Once you have completed the settings, touch Files > Safe. You can now use your fingerprint to
access your Safe.
Accessing App Lock with your fingerprint
Use your fingerprint for quick access to apps in your App Lock. You do not need to enter the App
Lock password.
Features may vary depending on your product.
1 Open Settings.
2 Touch Fingerprint ID > Fingerprint management.
3 Enter the screen lock password and touch Next.
4 Touch Access app lock. Follow the onscreen instructions to enter your App Lock password
and enable fingerprint recognition.
To view the App Lock status, touch Phone Manager > App lock once you have completed the
settings, and then place your finger on the fingerprint sensor. To access a locked app from the
home screen, touch the app icon and place your fingertip on the fingerprint sensor.
Security settings
Setting your SIM card PIN
Enable the SIM lock to prevent others from using your SIM card. You will need to enter your SIM
card PIN each time you turn on your device or insert your SIM card into another device.
Make sure you have received a SIM card PIN from your carrier before enabling the SIM lock.
1 Open Settings.
2 Touch Security & privacy > Additional settings and select card lock to access the SIM lock
settings.
3 Switch on Lock SIM card. Enter your SIM card PIN and touch OK.
To change your SIM card PIN, touch Change SIM PIN and follow onscreen instructions.
l You will need to enter the PUK code if you exceed the maximum number of incorrect PIN
attempts. The SIM card will be permanently locked if you enter the PUK code incorrectly
too many times.
l For details about these limits, contact your network provider.
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Setting microSD card password
Encrypt your microSD card to prevent unauthorised access to your data. You will be prompted to
enter a password when the microSD card is inserted into another device.
l Not all microSD cards can be encrypted. An error message may be displayed when you
attempt to encrypt or unlock unsupported cards. Remember to back up important data
before encrypting your microSD card.
l Encrypted microSD cards will not be recognised by devices that do not support microSD
card encryption.
l If you forget the microSD card password, you will have to clear all the data on the card.
l Not all devices support microSD cards.
1 Open Settings.
2 Touch Security & privacy > Additional settings > Set SD card password and follow
onscreen instructions to set a password.
Once you have set your password, you can change or remove the password:
l Touch Change SD card password to change the password.
l Touch Clear SD card password to remove the microSD card password and disable
encryption.
Backing up and restoring data
Backing up data to a microSD card
l Not all devices support microSD cards.
l The feature may vary depending on the carrier you use.
Back up data on your old device to a microSD to avoid losing your files.
1 Open Backup on your old phone.
2 Select Back up > SD card > Next.
3 Select the data you want to back up and touch Back up. When prompted, enter a backup
password. No backup password is required for photos, audio files, videos, or documents.
l Set a password reminder to help you remember your password and prevent you from
losing access to your files.
l By default, backup files are saved to the HuaweiBackup folder in Files.
Backing up data to your phone's internal storage
Back up data to your phone's internal storage to avoid losing your files. Only back up smaller
files.
1 Open Backup.
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2 Touch Back up > Internal storage > Next.
3 Select the data you want to back up and touch Back up. When prompted, enter a backup
password. No backup password is required for photos, audio files, videos, or documents.
l Set a password reminder to ensure you don't lose access to your files.
l By default, backup files are saved to the HuaweiBackup folder in Files.
Backing up data to a USB storage device
Use a USB On-The-Go (OTG) cable to connect your device to a USB storage device and back
up your files. Compatible USB storage devices include USB flash drives, card readers, and
device with a microSD card.
1 Open Backup.
2 Touch Back up > USB storage > Next.
3 Select the data you want to back up and touch Back up. When prompted, enter a backup
password. No backup password is required for photos, audio files, videos, or documents.
l Set a password reminder to help you remember your password and prevent you from
losing access to your files.
l By default, backup data is saved to the HuaweiBackup folder on the USB storage
device.
Transferring data using a computer
Back up data on your device to a computer to avoid losing your files.
Install HiSuite before using your computer to back up and restore data. For more information,
see Installing HiSuite.
1 Connect your device to a computer using a USB cable. HiSuite will launch automatically.
If your old device is not a Huawei device, use manufacturer-provided software to back up
data to your computer, and then proceed directly to step 4.
2 Go to the backup screen in HiSuite. Select the data that you want to back up and follow the
onscreen instructions to back up the data.
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Follow the onscreen instructions to set a password reminder to help you remember your
password and prevent you from losing access to your files.
3 Use a USB cable to connect your new device to the computer.
4 Go to the data restore screen in HiSuite. Choose which backup you want to restore and
follow the onscreen instructions to restore the data. If the backup files are encrypted, you will
need to enter the encryption password when you are prompted to recover data.
File management
Creating folders
Keep your device organised by creating folders for your files.
1 Open Files.
2 In the Local tab, touch Internal storage.
3 Touch
. Enter the name of the new folder and touch Save.
Viewing files
Viewing files by category
Open Files. Select the Categories tab to view your files by category.
Finding files quickly
Locate files quickly using the file search feature.
1 Open Files.
2 On the Local tab, touch Internal storage.
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3 Touch and enter the file name or keywords. Search results will be displayed beneath the
search bar.
Sorting files
Use the sort feature to arrange your files by type, name, size, or date.
1 Open Files.
2 On the Local tab, touch Internal storage.
3 Touch and then sort files by type, name, size, or date.
Viewing downloads
1 Open
Files.
2 On the Categories tab, touch Downloads and favourites to view files you have downloaded
or received from other devices.
Adding and viewing favourites
1 Open Files.
2 On the Local tab, touch Internal storage.
3 Touch and hold the file or folder you want to add and touch > Add to favourites.
4 On the Categories tab, touch Downloads and favourites to view favourites.
Creating file shortcuts on the home screen
Create a shortcut to frequently-used files on the home screen for easy access.
1 Open
Files.
2 On the Local tab, touch Internal storage.
3 Touch and hold the file or folder you want to add and touch > Create desktop shortcut.
Sharing files
Use the file sharing feature to share files, photos, and videos.
1 Open Files.
2 On the Local tab, touch Internal storage.
3 Select the files you want to share and touch > Share.
4 Choose a sharing method and follow the onscreen instructions to share your files.
Renaming files
Give your files memorable names so that you can find them quickly.
1 Open
Files.
2 On the Local tab, touch Internal storage.
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3 Touch and hold the file or folder you want to rename and then touch > Rename.
4 Enter a new name and touch OK.
Copying, moving, or deleting files
1 Open Files.
2 On the Local tab, touch Internal storage.
3 Touch and hold the files and folders you want to copy, move, or delete. You can:
l Copy files to a destination folder: Touch
l Move files to a destination folder: Touch . Select a destination folder and touch .
l Delete files or folders: Touch > Delete.
. Select a destination folder and touch .
Creating or extracting archives
Compress files in a zip archive to free up space and share files more easily.
1 Open Files.
2 On the Local tab, touch Internal storage.
3 Touch and hold the file or folder you want to compress, and then touch > Compress.
4 Choose the archive destination. The selected files will be compressed into a zip file, which
will be named automatically.
To extract an archive, touch and hold the archive file. Touch > Extract to and select
where the contents of the archive should be extracted to.
Hiding small image files
When you browse your images in Files, you might also see some cached images from websites.
You can prevent these images from being displayed as follows:
1 Open
Files.
2 Touch > Settings and switch on Filter small pictures to hide files that are smaller than
30 KB. This should hide most cached images.
Storing files securely
Enable Safe, set a password, and move files into a safe to encrypt them. You can remove files
from a safe at any time.
You can add images, audio files, videos, and documents to a safe.
1 Open Files.
2 In the Local or Categories tab, touch Safe.
3 Touch Enable.
4 Set the safe storage location.
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Security and Backup
5 Follow the onscreen instructions to set a password and security question, and then touch
Done to open Safe.
6 Touch .
7 Follow the onscreen instructions to select files, and then touch to add your files to the
safe.
In Safe, you can also:
l Remove files from a safe: In Safe, open a folder and touch and hold the files you want to
remove, and then touch .
l Destroy a safe: In Safe, touch Settings > Destroy Safe. Follow the onscreen instructions to
remove files from the safe and destroy it.
l Change the safe password: In Safe, touch Settings > Change password. Follow the
onscreen instructions to change the password.
l Change the security question: In Safe, touch Settings > Change security question. Follow
the onscreen instructions to change the security question.
l Switch to another safe: In Safe, touch Settings > Switch Safe. Follow the onscreen
instructions to select another safe.
l View the storage location: In Safe, touch Settings > Safe location to view the safe's storage
location.
Don't change the storage location folder, otherwise you may not be able to access your
files.
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Camera and Gallery
Switch flash modes
View photos or videos
Record a video
Take a photo
Toggle rear and front camera
Switch filters
Switch beauty modes
Camera options
Open
Camera to display the viewfinder.
Swipe right on the viewfinder to display the list of shooting modes.
Swipe left on the viewfinder to access the camera settings.
Photos and video recordings
Taking a photo
Geotagging photos
Enable geotagging to record the location of photos and video recordings. In Gallery you can
view the shooting location of photos and videos. In Gallery, you can display all photos and
videos on a map.
1 Open Camera.
When opening Camera for the first time, enable location services in the popup dialog.
2 Swipe left on the screen and switch on GPS tag.
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Camera and Gallery
Zooming in and out
Spread two fingers apart to zoom in, or pinch them together to zoom out. The image quality may
be affected if you continue to zoom in after the maximum optical zoom has been reached. You
can also zoom in or out by adjusting the slider that appears in the viewfinder after you perform
the zoom in or zoom out functions with your two fingers.
Adjusting the exposure
The camera automatically adjusts the exposure according to the ambient brightness. A higher
exposure produces brighter images.
Manually adjust the exposure: In the viewfinder, touch the screen and swipe up or down
to adjust the exposure.
Turning on the flash
Touch the flash icon in the top-left corner of the viewfinder to turn on the flash. Touch to
display the four options:
l : Automatically enables or disables the flash based on the ambient brightness.
l : Disables the flash.
l : Enables the flash.
l : Keeps the flash on when you open Camera.
Using filters to enhance images
The camera comes with a number of image filters to give your photos a unique look. In the
viewfinder, you can:
Touch , and then select a filter.
Ultra Snapshot
Press the volume down button twice to take a photo when the screen is off.
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This feature is not available during music playback.
Camera and Gallery
1 Open Camera.
2 Swipe left and touch Ultra snapshot > Open camera and take quick snapshot.
3 When the screen is off, point the camera at the desired object and press the volume down
button twice in quick succession to take a photo. The camera will automatically take a photo
and display the capture time.
Disable Ultra Snapshot: Touch Ultra snapshot > Off in the camera settings.
Burst shooting
Use burst shooting when you want to take a photo of a moving subject, such as during a football
match. The camera will capture several images in quick succession and automatically select the
best photo.
This feature is not available in HDR mode, Panorama mode.
1 Open Camera.
2 Touch and hold to start the burst sequence. The number of captured photos will be
displayed above .
3 Release to stop the burst shooting.
You can take up to 20 photos in one burst sequence, provided that there is enough storage
space on your phone.
Select the best shot: Touch the image thumbnail to view the image in Gallery, and then
touch to select a photo. Touch and follow the onscreen instructions to save the photo.
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Camera and Gallery
Self timer
Use a self timer to include yourself in shots.
1 Open Camera. Swipe left on the screen to access the camera settings.
2 Touch Timer to set the countdown time.
3 Return to the viewfinder. Rest your device on a stable surface and frame the scene you want
to capture.
4 Touch
countdown time has elapsed.
to start the countdown timer. Your phone will automatically take a photo when the
Audio-controlled shooting
Use voice commands to control the camera remotely, or set the camera to take a photo when it
detects a loud sound.
1 Open Camera.
2 Swipe left on the screen to access the camera settings.
3 Touch Audio control and switch on Audio control.
4 You can then:
l Say Cheese to take photos: Set the camera, so that it will take a photo when you issue a
voice command.
The camera will only take photos when default voice command Cheese is detected.
You cannot configure custom voice commands.
l Take photos when your voice reaches a certain decibel level: Set the camera to take a
photo when the surrounding noise reaches a certain decibel level.
5 Frame the scene you want to capture. Your device will take a photo automatically when you
issue a voice command or the device detects a loud sound.
Shooting a video
Shooting a video
1 Open
Camera.
2 Touch to switch to recording mode.
3 Touch to start recording.
4 In the process, you can perform the following:
l Touch to stop recording. Touch to continue recording.
l Touch to save the current scene as a photo.
5 Touch to complete recording.
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Pro mode help
Select metering mode
Adjust ISO
Adjust shutter speed
Adjust exposure compensation
Set white balance
Change focus mode
Locked symbol
Camera and Gallery
Zooming in and out
Spread two fingers apart to zoom in, or pinch them together to zoom out. The image quality may
be affected if you continue to zoom in after the maximum optical zoom has been reached.
Turning on the flash
Touch the flash icon in the top-left corner of the viewfinder. There are two options:
l : Keep the flash on when you are recording.
l : Disable the flash.
Object recognition and Pro camera mode
Pro camera options
Open Camera, swipe right on the screen and touch Pro photo to enter Pro camera mode.
Pro camera settings
Selecting the metering mode
Touch to select the metering mode. The metering mode affects how your camera
determines the exposure. You can select matrix metering, center-weighted metering, or spot
metering.
Adjusting the ISO
The ISO determines the camera's sensitivity to light. Increasing the ISO will create a brighter
image, but there will be a noticeable increase in noise. Touch ISO and drag the slider to change
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the ISO settings. You can configure the camera to adjust the ISO automatically, or you can
adjust it manually.
Adjusting the shutter speed
Touch S and drag the slider to set the shutter speed. By default, the shutter speed is set to Auto.
Adjusting the exposure compensation
Touch EV to set the exposure compensation. Select an exposure setting to increase or decrease
the brightness. Touch and hold the icon to lock the current exposure setting.
The camera will automatically determine the ambient brightness. If the current exposure setting
is too high or too low, or will be displayed.
Changing the focus mode
Touch AF to set the focus mode. You can select touch to focus (AF-S), continuous autofocus
(AF-C), or manual focus (MF). Continuous autofocus is set by default. When continuous
autofocus is selected, touch and hold AF-C to enable the focus lock.
Setting the white balance
Touch AWB to select a white balance according to the ambient light conditions. You can choose
from daylight, tungsten bulb, fluorescent lamp, and more. You can also adjust the colour
temperature. Touch and hold AWB to lock the white balance.
Using the spirit level
Enable the spirit level to ensure that the camera is level.
In the Pro camera viewfinder, swipe left and switch on Horizontal level. When this feature is
enabled, a spirit level will appear on the viewfinder. Ensure that the solid line covers the dotted
line.
Slow motion recording
Record videos in slow motion to watch fast-moving scenes in detail.
1 Open Camera.
2 Swipe right on the screen and touch Slow-mo.
3 Touch to start a video recording. Touch the screen to focus on an object or area during
recording.
4 Touch
Slow motion recording works best in bright surroundings. To select the video clip portion to
be played in slow motion, refer to Cropping slow-motion videos.
to end the recording.
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Camera and Gallery
Time-lapse mode
Time-lapse mode allows you to capture and speed up subtle changes in the natural world. For
example, you can record the opening of a flower or the movement of clouds.
1 Open Camera. Swipe right and touch Time-lapse.
2 Place your phone on a stable surface or use a tripod. Touch to start a video recording.
The camera will automatically select a suitable frame rate according to the length of the
recording. The zoom cannot be adjusted during recording.
3 Touch to end the recording.
When you play the video in Gallery, it will be played back at a higher frame rate. The frame rate
is determined automatically by the camera and cannot be adjusted.
Audio notes
Add audio notes to bring your photos to life.
1 Open Camera.
2 Swipe right and touch Audio note.
3 Frame the scene you want to capture. Touch
to take a photo with an audio note.
4 The camera will record a short audio clip of up to 10 seconds to add to your photo. Touch
to stop recording.
Photos with audio notes are indicated by the icon in Gallery.
When viewing a photo with an audio note, touch to play the audio note.
Managing shooting modes
Rearranging the shooting mode list
Move your favourite shooting modes to the top of the list to make them easier to find.
1 Open Camera.
2 Swipe right to display the list of shooting modes.
3 Touch
.
4 Drag mode icons to the desired position. Touch to save the settings.
Updating shooting modes
Update your camera's shooting modes to the latest version for enhanced features and better
image quality.
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Camera and Gallery
Open Camera and go to the list of shooting modes. A red dot will be displayed on the
icon when an update is available. Touch and select the shooting mode that you want to
update. Your phone will download and install the latest version.
Deleting shooting modes
Delete unwanted shooting modes to free up storage space.
Pre-installed shooting modes cannot be deleted.
1 Open Camera.
2 Swipe right to display the list of shooting modes and touch .
3 Shooting modes that can be deleted are indicated by the
icon. Just touch .
4 Touch to delete the selected modes.
Configuring the camera settings
Configure the camera settings to suit your needs.
Setting the photo and video resolutions
Increase the resolution for higher quality images and videos. Larger resolution images take up
more space on your device. Changing the resolution will also change the image dimensions.
Some resolutions may not be supported in certain shooting modes.
Open Camera. Swipe left and touch Resolution to change the resolution.
Configuring the default storage location for photos and videos
Not all devices support microSD cards.
Open Camera. Swipe left and switch on Priority save to SD card to change the default
storage location to the microSD card.
This option is only available when the device supports microSD card and a microSD card is
inserted. If the microSD card is full, photos will be saved to your
Adding an overlay
Add a grid or spiral overlay to the viewfinder to help you compose your image.
Overlays may not be available in some shooting modes.
Open Camera. Swipe left on the screen, touch Camera grid, and then select an overlay. To
disable the overlay, touch Off.
Configuring the volume button function
By default, the volume button functions as the shutter button. You can change the function of the
volume button to adjust the zoom or focus.
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Camera and Gallery
Open Camera. Swipe left on the screen. Touch Volume button function and select
Shutter, Zoom, or Focus as desired.
Configuring the touch and hold settings for the shutter
By default, touch and hold the shutter to take burst shots. You can change the function of the
shutter to adjust the focus.
Open Camera. Swipe left on the screen. Touch Touch & hold shutter button and select
Burst shoot or Focus as desired.
Other camera settings
Your camera also comes with a number of other settings to help you shoot high-quality images in
a variety of different shooting scenarios.
Some settings may not be available in certain shooting modes.
Swipe left on the viewfinder to configure the following settings:
l Touch to capture: Touch the viewfinder to take a photo.
l Capture smiles: The camera will automatically take a photo when it detects a smile.
l Image adjustment: Adjust saturation, contrast, and brightness.
Viewing photos and videos
Viewing photos in full screen mode
Open Gallery and touch a photo to view it in full screen. Touch the screen to show or hide
the menu.
When viewing photos in full-screen mode, you can:
l Zoom in or out: Spread two fingers apart to zoom in, or pinch two fingers together to zoom
out.
l View image details: Touch to view the image details, such as the ISO, exposure
compensation, and resolution.
l Rename photos: Touch > Rename. Enter a new name and select OK.
l Set photo as the home screen wallpaper, or assign the photo to a contact: Touch >
Set as > Wallpaper or Contact photo.
l Enable auto-rotation: In Gallery, touch > Settings > Photo orientation > Always
rotate to rotate photos when you change the screen orientation.
Viewing photos and videos in chronological order
Go to the Photos tab. Photos and videos are automatically displayed in chronological order.
Touch > Settings and switch on Show time to display the date when the photo was taken.
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Camera and Gallery
In the Photos tab, zoom in or out to switch between month and day view.
Viewing photos by location
If GPS tag is switched on in Camera, you can view photos and videos by location in Gallery.
Go to the Photos tab and touch to view your geotagged photos on a map.
Viewing photos and videos by album
Go to the Albums tab. Photos and videos are automatically sorted into default folders. For
example, videos that you take with the camera are automatically added to the Camera videos
folder, and screenshots are added to the Screenshots folder.
Touch > Hide albums and turn on the switch next to albums that you want to hide.
These albums will not appear in the album list.
Viewing photos as a slideshow
Go to the Photos tab and touch > Slideshow. Touch the screen to stop the slideshow.
Organising albums
Adding photos or videos to a new album
1 Open Gallery.
2 On the Albums tab, touch . Enter the album name and touch OK.
3 Select the images or videos that you want to add to the new album and touch
4 Touch Copy or Move to add selected files to the new album.
If you copy the files to a new album, the original files will be saved. If you move the files
to a new album, the original files will be deleted.
Moving photos and videos
Combine photos and videos from separate albums.
1 Open Gallery.
2 Go to the Albums tab and open the desired photo album. Touch and hold the photo or video
.
that you want to move until appears, and then select the files that you want to move.
3 Touch .
4 Select the destination album.
Files are deleted from their original album after they have been moved.
Moving albums
De-clutter your photo collection by moving and merging less important albums into one album.
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Camera and Gallery
l The Camera, Camera videos, and Screenshots albums cannot be moved to Others.
l Moving an album created by a third-party app to Others will not prevent the app from
functioning.
1 Open Gallery.
2 On the Albums tab, touch and hold the target album, and then select the albums to be
moved in.
3 Touch to move the selected album or albums to Others.
In Others, touch and hold an album, and then touch to restore the album to its original
location.
Rearranging albums
Change the order in which albums are displayed so you can always find your favourite photos.
You cannot rearrange Camera or Screenshots.
1 Open Gallery.
2 Go to the Albums tab, and then touch and hold an album until appears on the left of all
your albums.
3 Touch and hold next to the album that you want to move, and drag it to the desired
position. Exit to save the modifications.
Deleting photos and videos
1 Open Gallery.
2 Touch and hold an image or album to open the file selection interface, and then select the
files that you want to delete.
3 Touch > Delete.
Sharing photos and videos
Use the sharing feature in Gallery to share photos and videos.
Sharing photos and videos stored on your phone's internal storage or microSD card
1 Open Gallery.
2 Touch and hold file to open the file selection interface, and then select the files you want to
share.
3 Touch
selected file(s).
. Select a sharing method and follow the onscreen instructions to share the
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Undo changes
Rotate vertically
Mirror image
Swipe screen to rotate image
Portion of image to preserve after rotation
Camera and Gallery
Editing a photo
The Gallery app features powerful image editing tools that you can use to draw graffiti, add
watermarks, or apply filters.
1 Open Gallery.
2 Touch an image to view it in full-screen mode. In full-screen view, touch to open the
photo editor and edit your photo using the available tools.
l Rotate an image: Touch and swipe the screen to adjust the angle of rotation.
l Crop an image : Touch to select the crop ratio . Drag the dotted edges to crop the
image to the desired size.
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Crop proportions
Crop selection
Crop grid corner
Camera and Gallery
l Add a filter: Touch and select the desired filter.
l Accentuate colours: Touch . Select an area of the image to accentuate the color. All
other areas will be displayed as black and white.
l Blur an image: Touch . Drag the slider to adjust the amount of blur. Drag the circle to
the part of the image that you do not want to blur.
l Adjust image parameters: Touch . You can adjust the brightness, contrast, saturation,
and more to make your image look more vivid.
l Apply facial enhancement effects: Touch
people in an image. You can choose from various skin and eye enhancement effects.
to apply facial enhancement effects to
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Play/pause key
Resolution settings
Trimmed video
Length of trimmed video
Video trim slider
Abandon changes
Save changes
Camera and Gallery
l Apply mosaic effects: Touch and select the desired mosaic effect.
l Draw graffiti: Touch to select the brush and colour.
l Add a watermark: Touch to add a watermark and personalise your photo. You can
choose from time, location, weather, activity, and other watermarks.
l Add a label: Touch , and then select the desired label type and font. You can use
labels to record your mood or thoughts.
Editing Videos
Editing a video
Select highlights from videos and save them as separate files.
1 Open Gallery.
2 Select the video that you want to edit and touch .
3 On the video editing screen, drag the sliders to select the portion of the video that you want to
keep.
You can touch to preview the video.
4 Touch to crop and save the video.
To change the resolution, select a resolution on the video editing screen. Videos with higher
resolution occupy more space of your device.
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Camera and Gallery
Cropping slow-motion videos
Use the video editing tool in Gallery to crop slow-motion videos.
1 Open Gallery.
2 Touch the slow-motion video that you want to edit, and touch to start playback.
3 Touch the screen to display the slow-motion editing interface. Drag the sliders to select the
portion you want to view in slow motion.
Features may vary depending on your product.
To save the edited slow-motion video as a separate video, touch > Save slow-mo
file on the editing interface.
Configuring Gallery
Displaying the capture time and location
You can see the capture time and location when viewing the photos.
1 Open Gallery.
2 Touch > Settings.
3 You can configure the following two settings:
l Switch on Show location. When viewing a geotagged photo, the photo's location will be
displayed.
l Switch on Show time. When viewing a photo, the date and time at which the photo was
taken will be displayed.
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Calls and Contacts
Hide dialler
Backspace
1
2
Making calls
Smart dialling
Enter the name, initials, or number of a contact in the dialler. Your device will display matching
contacts.
1 Open
Dialler.
2 Enter the name, initials, or number of a contact in the dialler (for example, John Smith or JS).
Your device will search your contacts and call log and list the results above the dialler.
3 Select the contact you want to call from the list. If your device has dual SIM support, touch
or
The call status will be displayed on the screen (for example, ringing or call forwarding).
to make a call.
4 Touch to end the call.
To end a call using the power button, go to Dialler, touch > Settings, and then
switch on Power button ends call.
Making a call from Contacts
1 Open Contacts.
2 Touch the search bar and enter the name or initials of the person you want to call.
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1
2
1
2
Calls and Contacts
3 Touch the contact number. If your device has dual SIM support, touch
or
to make a
call.
Making a call from the call log
1 Open Dialler.
2 Slide the list up and down to view all calls. Touch the name or number of the person that you
want to call. If your device has dual SIM support, touch
Calling contacts when the screen is off
Call people when the screen is switched off.
1 Open
Dialler.
or
to make a call.
2 Touch > Settings > Quick calling and switch on Quick calling.
Press and hold the volume down button for one second when the screen is off. When you hear
the alert sound, release the volume down button and say the name of the contact you want to
call. The device will dial their number.
Making an emergency call
In the event of an emergency, you can make emergency calls from your device, even without a
SIM card. However, you must be in an area with network coverage.
1 Open Dialler.
You can also touch Emergency call from the lock screen.
2 Enter the emergency number for your location in the dialler, and then touch .
If you are in an area with good network reception, your device will automatically obtain your
location and display it on the screen.
The ability to make emergency calls depend on local regulations and network providers in
your area. Poor network coverage or environmental interference may prevent your call from
being connected. Never rely solely on your device for essential communication during
emergencies.
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1
2
Calls and Contacts
Making international calls
Before making a long-distance call, contact your network provider to activate international
calling or roaming services.
1 Open Dialler.
2 On the dialler screen, touch and hold the 0 key to enter a + symbol, and then enter the
country code, area code, and phone number.
3 Touch to make a call. If your device has dual SIM support, touch
or
to make a
call.
Making a call while roaming
Use Contacts to call a contact when you're roaming.
Before using this feature, make sure you have activated international call or roaming service.
For more details, contact your network provider.
Open Contacts. To initiate a call, select the contact you want to call, and then touch the
contact's number.
Answering calls
Answering or rejecting a call
When a call comes in, press the volume button to mute the ringtone.
If the screen is locked:
l Drag right to answer the call.
l Drag left to reject the call.
l Touch to reject the call and send an SMS.
l Touch to configure a callback reminder.
If the screen is unlocked:
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Calls and Contacts
l Touch to answer the call.
l Touch to reject the call.
l Touch to reject the call and send an SMS.
l Touch to configure a callback reminder.
l To use an app during a call, touch Recent to open the list of recently used apps. You can
also swipe left or right on the front-facing fingerprint sensor , if it is available on your
phone. Touch the desired app. The dialler app will continue to run in the background.
If you receive a call when you are entering text or using full-screen mode (for example, when
you are viewing an image or playing a game), the incoming call will be displayed at the top
of the screen in a floating window. Touch to answer the call or to decline the call.
Switching between calls
Ensure that you have turned on call waiting before using this feature. For details, contact
your network provider.
1 If you receive an incoming call when in another call, touch . You can then answer the
incoming call and hold the other line.
2 To switch between the two calls, touch
or select the call that is on hold.
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Calls and Contacts
Making a conference call
Set up a conference call using the multi-party call feature. Call one contact's number (or receive
a call), and then call another number to add it to the conference call.
Conference calling must be supported by your carrier. Please ensure you have activated this
service. For details, contact your network provider.
1 Call the first participant.
2 Once the call is connected, touch , and then dial the second participant's number. The
first participant will be placed on hold.
3 When the second call is connected, touch
4 Repeat steps 2 and 3 to add more people to the conference.
5 During a call, touch to view the list of participants. You can:
l Touch next to a contact to remove the contact from the call.
l Touch next to a contact to remove the contact from the conference call and keep them
to start a conference call.
in a separate call.
l Touch to return to the main call screen.
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Mute the call
Start a three-way call
Show/hide dialler
End call
Display your contacts
View your notes
View your
calendar
Place the current call
on hold
Enable hands-free
mode
Calls and Contacts
6 Touch to end the conference call.
In-call options
Do not cover the microphone during a call.
During a call, your device will display an in-call menu.
l Hide the in-call menu: Touch Home or Back. If the front-facing fingerprint sensor is
available on your device, where the navigation bar is hidden by default, you can also touch
. Touch the green status bar at the top of the screen to return to the in-call menu.
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Calls and Contacts
l Start a three-way call: Contact your network provider to find out how to use this feature.
l Adjust the volume: Press the volume up button to increase the volume, or the volume down
button to decrease the volume.
Managing call logs
Viewing missed calls
1 Open Dialler.
2 To display all missed calls, touch the Missed tab and swipe down in the call log.
You can also view missed calls in the All tab. Missed calls are marked in red.
3 Touch next to a call log to return the call, send a message, and more.
Managing unknown numbers in the call log
1 Open
Dialler.
2 Touch Unknown.
3 Select a number and touch . You can:
l Add the number to your contacts: Touch to create a new contact, or touch to
add the number to an existing contact.
l Add the number to the blacklist: Touch > Add to blacklist.
l Share the number: Touch > Send number to send the number as a text message.
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Calls and Contacts
Merging call logs
Merge call logs belonging to the same contact or number to keep your call log organised.
1 Open Dialler.
2 Touch > Settings > Merge call log.
3 Touch By contact. Your device will automatically merge call logs belonging to the same
contact or number. Touch next to a call log to view detailed call log information.
Clearing the call log
Open
l Delete one entry: Touch and hold a log entry, and then touch Delete entry.
l Delete multiple entries: Touch . Select the entries you want to delete, and then touch
Dialler. You can clear the call log in two ways:
.
Backing up the call log
1 Open Backup.
2 Touch Back up > SD card or Internal storage to back up the call log to a microSD card or
your phone's internal storage.
3 Select Call log and touch Back up.
4 Follow the onscreen instructions to configure a password.
Call settings
Enabling call forwarding
If you are unavailable to take a call, you can configure your device to forward calls to another
number.
1 Open
Dialler.
2 Touch > Settings.
3 Touch Call forwarding. If your device has dual SIM support, touch SIM 1 or SIM 2, and then
touch Call forwarding.
4 Select a method of forwarding the call. Enter the destination number and touch Enable.
When call forwarding is enabled, your device will forward certain calls (such as unanswered
calls) to the number you specified.
Enabling call waiting
Call waiting allows you to take an incoming call when you are already in a call and switch
between the two conversations.
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Calls and Contacts
You may need to contact your network provider to enable this feature.
1 Open Dialler.
2 Touch > Settings.
3 Touch Additional settings and switch on Call waiting. If your device has dual SIM support,
touch SIM 1 or SIM 2, then Additional settings, and switch on Call waiting.
When you receive an incoming call while already in a call, touch
to switch between the two calls.
to answer the new call, and
Enabling pocket mode
Enable pocket mode to make sure you don't miss calls when your device is in your pocket. The
ringtone volume will gradually increase when you receive a call.
1 Open Dialler.
2 Touch > Settings.
3 Switch on Pocket mode.
When pocket mode is enabled, the ringtone volume will gradually increase when you receive a
call and your device is in your pocket or bag.
Rejecting calls with a text message
Send a predefined text message when you're not available to take a call.
1 Open Dialler.
2 Touch
> Settings > Reject calls with SMS.
3 Touch a predefined text message to edit the message content. Once you have finished, touch
OK to save the message.
When you are unavailable to take an incoming call, touch and select a predefined message
to send to the caller.
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Calls and Contacts
Configuring the harassment filter
The harassment filter automatically blocks calls and messages from unknown or blacklisted
numbers.
1 Open Dialler.
2 Touch > Blocked.
3 Touch to configure the harassment filter settings and the blacklist.
You can also configure the harassment filter settings and the blacklist in Phone Manager >
Blocked > .
Configuring the call ringtone
Choose from a selection of system ringtones or pick a song from your music library.
Features may vary depending on your network provider.
1 Open Dialler.
2 Go to > Settings > Phone ringtone. Choose a system ringtone or select a song from
your music library.
Alternatively, go to Settings > Sound, touch Call ringtone & vibration, and then configure
the ringtone settings.
Configuring voicemail
Divert calls to your voicemail when your device is switched off or when there is no network
coverage. Callers can leave a voice message that you can listen to later.
Voicemail must be supported by your network provider. Please ensure that you have
subscribed to this service. Contact your network provider for information about their
voicemail service.
1 Open Dialler.
2 Touch > Settings.
3 Touch Additional settings. If your device has dual SIM support, touch SIM 1 or SIM 2, and
then touch Additional settings.
4 Touch Voicemail > Voicemail number and enter your voicemail number.
Creating a contact card
Create a contact card to quickly share your contact information. You can share your contact
information by scanning the QR code or by sending the contact card using an instant messaging
service such as WhatsApp.
1 Open
Contacts.
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2 Touch Me.
3 Set your profile picture. Enter your name, company, telephone number and other contact
information, and then touch . Your device will automatically create a contact card with a
QR code.
Share your contact card: Touch . Select the card format and sharing method, and then
follow the onscreen instructions.
Creating a new contact
Creating a contact
1 Open Contacts.
2 Touch . If you are creating a contact for the first time, touch Create a new contact.
3 In the options menu, select a location to save the contact.
The number of contacts you can store on your device depends on the size of your
device's internal storage. The number of SIM card contacts you can store depends on
your SIM card's storage capacity.
4 Touch the contact's profile picture to choose a photo. Enter the contact's name, company,
phone number and other contact information, and then touch .
l If you add the contact's birthday, your device will automatically create a birthday
reminder in Calendar.
l The contact's photo will be displayed when the contact calls you. Other contact
information such as company name and job title will also be displayed.
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You can also add phone numbers, email addresses, and other contact information in to your
contacts in Call log, Messaging, or Email.
Sharing your QR code
Share your QR code with your friends so that they can add you to their contacts quickly. On the
contact details screen, touch the QR code at the top of the screen to display your personal QR
code.
Importing and exporting contacts
Importing contacts from a storage device
1 Open Contacts.
2 Touch > Import/Export > Import from storage.
3 Select one or more .vcf files, and then touch OK.
Exporting contacts to a storage device
1 Open
2 Touch > Import/Export > Export to storage > Export.
3 Choose where you want to export the contacts from and touch OK.
By default, the exported .vcf file is saved to the root directory of your device's internal storage.
Open Files to view the exported file.
Contacts.
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Importing contacts from a SIM card
1 Open Contacts.
2 Touch > Import/Export > Import from SIM. If your device has dual SIM support, touch
> Import/Export and choose the SIM card you want to import your contacts from.
3 Select the contacts you want to import and touch .
4 Choose the location. The device will automatically import the contacts.
Exporting contacts to a SIM card
1 Open
Contacts.
2 Touch > Import/Export > Export to SIM. If your device has dual SIM support, touch
> Import/Export, and choose the SIM card you want to export your contacts to.
3 Select the contacts you want to export and touch .
4 Touch Continue.
Using the Huawei Backup app to import contacts
1 Open Backup.
2 Touch Restore > Restore from internal storage and select Next.
3 Select the backup you want to restore.
If the backup data is encrypted, enter the encryption password when prompted.
4 Select Contacts and touch Restore.
Using the Huawei Backup app to back up your contacts
1 Open Backup.
2 Go to Backup > Internal storage, and then touch Next.
3 Select Contacts. Touch Back up and follow the onscreen instructions to set a password.
By default, backup data is saved to the HuaweiBackup folder in Files.
Managing contacts
Editing a contact
After creating a contact, you can edit their contact information at any time. This includes adding
or deleting default information such as phone numbers or email addresses. You can also choose
a custom ringtone and add a birthday, nickname, or photo.
Contact photos cannot be added for contacts stored on your SIM card.
1 Open Contacts.
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2 Touch and hold the contact you want to edit, and then touch Edit.
3 Touch the contact's portrait to choose another image. Update the contact's information, and
then touch .
Add multiple numbers for one contact: Select a contact from the contact list and touch
Edit > Add phone number.
Merging duplicate contacts
When you add contacts to your device from different sources, you may end up with duplicate
entries. These duplicate entries can be merged into one to help keep your contacts organised.
1 Open
Contacts.
2 Touch > Organise contacts > Merge duplicate contacts.
3 Select the contacts you want to merge and touch .
Deleting contacts
1 Open Contacts.
2 Touch > Organise contacts > Delete contacts by batch.
3 Select the contacts you want to delete, and then touch .
4 Touch Delete.
Alternatively, touch and hold a contact until a popup menu appears. From here, select
Delete to delete the contact.
Deleting contact history
Delete call records and text messages by contact to protect your privacy.
1 Open
Contacts.
2 Select a contact and touch > Erase trace > Erase.
Your device will delete all call records and text messages for the selected contact.
Adding contacts to the blacklist
1 Open Contacts.
2 Touch and hold the contact that you want to add to the blacklist, and then touch Add to
blacklist.
Your device will automatically block incoming calls and messages from blacklisted contacts.
l View blacklisted contacts: Open Phone Manager and touch Blocked > . Touch
Numbers blacklist to view blacklisted contacts.
l Remove contacts from the blacklist: Open Contacts. Touch and hold the contact
that you want to remove from the blacklist, and then touch Remove from blacklist.
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Identifying contacts with incomplete information
1 Open Contacts.
2 Touch > Organise contacts > Contacts with incomplete info.
3 Your device will display a list of contacts with incomplete information. You can then choose to
add missing information or delete unwanted contacts.
Viewing contacts from different accounts
1 Open Contacts.
2 Touch
> Display preferences.
3 Select the account you want to display, or customise the display options.
l Hide contact photos, company information, and job title: Touch > Display
preferences on the contacts screen and switch on Simple layout.
l View storage information: Touch > Display preferences on the contacts screen.
Go to Accounts to view the available and total storage space on your device or SIM card.
Searching for contacts
Search contacts stored on the device, SIM card, or linked to an online account.
Finding contacts
1 Open Contacts.
For more complete search results, ensure that Contacts is configured to display all of
your contacts. On the contacts screen, touch > Display preferences and select All
contacts.
2 On the contact list, you can:
l Swipe the contact list up or down.
l Slide your finger up or down the index on the right-hand side of the screen to scroll through
your contacts.
l Enter the contact name, initials, phone number, email address, or other information in the
search bar at the top of the contact list. Search results will be displayed underneath.
You can enter multiple keywords, such as "Tom London". The system will find the
contacts that meet the search criteria.
3 Select a contact. You can call them, send a text message, or edit their contact information.
If an error message is displayed or you are unable to search for a contact, touch >
Organise contacts and select Rebuild index data.
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Searching for a contact from the home screen
1 Swipe down on the home screen to display the search bar.
2 Enter one or more keywords (such as the contact's name or email address). The search
results will be displayed beneath the search bar.
You can enter multiple keywords, such as "Tom London". The system will find contacts
that meet the search criteria.
3 Select a contact. You can then choose to call them, send them a text message, or edit their
contact information.
Sharing contacts
Share a contact's vCard
1 Open Contacts.
2 Touch > Import/Export > Share contact.
3 Select the contacts you want to share, or touch Select all to select all contacts, and then
touch Share contact.
4 Choose your sharing method and follow the onscreen instructions.
Share a contact's QR code
1 Open Contacts.
2 Select the contact you want to share. Touch the QR code and select Share.
3 Choose your sharing method and follow the onscreen instructions.
If the other device has a camera that can scan QR codes, you can also share a contact
by scanning the contact's QR code.
Adding a contact to your favourites
Add frequently contacted people to your favourites to make them easier to find.
1 Open Contacts.
2 Touch and hold the contact you want to add to your favourites, and then touch Favourites.
When viewing contact details, touch to add the contact to your favourites.
l Add contacts to your favourites in batch : Touch Add, and choose the contact you want to
add, and then touch . If the contact has already been added, touch to add the contact
to your favourites.
l Edit your favourites: Touch Edit on the favourites screen. Drag next to a contact to
adjust the position of the contact in your favourites list.
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l Remove contacts from your favourites: Touch Edit on the favourites screen. Select the
contacts that you want to remove from your favourites, and then touch Remove.
Changing contact photos
Contact photos cannot be added for contacts stored on your SIM card.
1 Open Contacts.
2 Touch and hold the contact you want to edit, and then touch Edit.
3 Touch the contact's photo. You can choose to select a photo from Gallery or take a photo with
the camera.
4 Touch
The contact's photo will be displayed when you receive a call from them.
.
Viewing call records for individual contacts
1 Open Contacts.
2 Select the desired contact and touch Call log.
3 Swipe up on the list to view all entries. You can:
l Touch an entry to call the contact.
l Touch > Delete to delete all entries.
l Touch and hold an entry to delete it or edit it before calling.
Assigning a ringtone to a contact
Assign a unique ringtone to frequently used contacts so that you can easily tell who is contacting
you.
1 Open Contacts.
2 Select the desired contact and touch Phone ringtone.
3 Select the desired ringtone or music file, and then touch .
Contact groups
Creating a group
1 Open
2 Touch Groups and select .
3 Enter the group name (for example, Family or Friends) and touch OK.
Contacts.
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4 Touch . Select the contacts you want to add to the group and touch .
Using smart groups
Use smart groups to automatically group contacts by company, location, or contact frequency.
1 Open Contacts.
2 Touch Groups.
3 Under Smart groups, open a group, and then touch to send a group message or to
send a group email.
Editing a group
Add or remove people from a group, or change the group name.
1 Open
Contacts.
2 Touch Groups and select the group you want to edit.
3 Touch and add new members to the group.
4 Touch . There are three options:
l Touch Remove members to remove members from the group.
l Touch Delete group to delete the group.
l Touch Rename to edit the group name.
Sending a group text message or email
1 Open Contacts.
2 Touch Groups and select which group you want to send a message or email to.
3 Touch to send a message or to send an email.
Deleting a group
1 Open Contacts.
2 Touch Groups.
3 Touch and hold the group you want to delete, and then touch Delete.
4 Touch Delete.
Deleting a group will not remove the contacts in the group from your device.
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1
1
2
2
1
1
2
2
Sending a message
You can add a range of different content to messages, such as emoticons, images, and
recordings.
1 Open
Messaging.
2 In the list of message threads, touch .
3 Select the recipient box and enter the contact name or phone number. You can also touch
to open your contact list and choose a contact or contact group.
4 Select the text field to begin composing your message. If you enter more than two lines of
text, touch
l Touch to add an attachment to your message.
l Touch Back to save the message as a draft. For device with the front facing
fingerprint sensor, the navigation bar is turned off by default. In this case, you can
touch to save the message as a draft.
5 Touch . If your device has dual SIM support, touch
Cancel a message: Touch > Settings in the message list, and then turn on Cancel send.
to switch to full screen mode.
or
.
You can cancel a message up to 6 seconds after it was sent.
Replying to a message
1 Open Messaging.
2 Touch a message to view the message content. Your device will automatically highlight
phone numbers, web addresses, email addresses, times, and other information. Touch
highlighted information to access a range of shortcuts. You can also:
l Save message attachments: Touch and hold the attachment that you want to save,
then touch Save.
l Call the sender: Touch at the top of the message.
l Add the caller's number to your contacts: Touch > Create a new contact or
Save to existing contact at the top of the message.
3 To send a reply, select the text field and enter your message, and then touch . If your
device has dual SIM support, touch
or
.
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Quickly reply to message: New messages will be displayed in the notification bar. Touch
the button to compose a reply.
Searching for messages
There are two ways to search for messages:
l In the list of message threads, touch the search bar at the top of the screen and enter one or
more keywords. The results will be displayed beneath the search bar.
l Swipe down on the home screen to display the search bar. Touch the search bar and enter one
or more keywords. The results will be displayed beneath the search bar.
Deleting message threads
Delete unwanted or old threads to tidy up your message list.
Deleted threads cannot be retrieved, so please proceed with caution.
You can delete a message thread in two ways:
l To delete a single thread, swipe left on the thread that you want to delete and touch .
l To delete multiple threads, touch and hold one of the threads that you want to delete. Select
the other threads and touch > Delete.
Managing messages
Delete unwanted messages, forward messages to other contacts, copy and paste message
content, and lock messages or add them to your favourites to prevent them from being deleted
by accident.
1 Open Messaging.
2 In the list of message threads, touch a contact name or phone number to view your
conversations.
3 Touch and hold a message, and then follow the onscreen instructions to forward, archive,
lock, or share the message.
Returning to the top of the message list
If you have a long list of messages, use a shortcut to return to the top of list without swiping the
screen.
1 Open
2 In the list of message threads, double touch the bar at the top of the screen. Your device will
automatically return to the top of the list or display unread messages.
Messaging.
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Pinning messages to the top of the list
Pin important messages to the top of your message list so that you can access them quickly.
1 Open Messaging.
2 In the list of message threads, touch and hold the message that you want to pin to the top.
3 Select the desired message and touch . Pinned messages will be displayed below text
message alerts.
Marking messages as read
Mark unwanted messages as read to keep your inbox organized.
Open Messaging. In the list of message threads, you can:
l Mark all messages as read: Touch
l Mark a message as read: Swipe left on the message that you want to mark as read, and then
touch .
> Mark all as read.
Blocking spam messages
1 Open Messaging.
2 In the list of message threads, touch > Blocked.
3 Touch to configure the harassment filter settings and the blacklist.
Alternatively, open Phone Manager and touch Blocked > to configure the harassment
filter settings and the blacklist.
Adding a message signature
Add a message signature to save you time when sending messages.
1 Open Messaging.
2 Touch > Settings > Advanced > Signature in the list of message threads, and then
switch on Attach signature.
3 Touch Edit signature. Enter your signature and select OK.
Configuring the message ringtone
1 Open
Messaging.
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2 In the list of message threads, touch > Settings > Ringtones and vibration.
3 Touch Notification tone. If your device has dual SIM support, select SIM 1 notification tone
or SIM 2 notification tone. You can then choose a system ringtone or music file.
Identifying malicious URLs in text messages
Set your device to automatically identify malicious URLs to protect your personal data and
financial information.
Ensure that your device is connected to the Internet before enabling this feature.
1 Open Messaging.
2 In the list of message threads, open
> Settings.
3 Switch on Malicious website identification.
After receiving the message, the system will automatically identify malicious URLs. This service
is provided by Avast. The result is for your reference only.
Adding an email account
If you don't know your account settings, please consult your email service provider.
Adding a personal email account
1 Open Email.
2 Choose an email service provider or touch Others.
3 Enter you email address and password, and then touch Sign in.
4 Follow the onscreen instructions to configure your account. The system will automatically
connect to the server and check your settings.
Your Inbox will be displayed once the account has been set up.
Adding an Exchange account
Microsoft Exchange is a corporate email management solution. Some email service providers
also provide individual and family Exchange accounts.
1 Open
Email.
2 Touch Exchange.
3 Enter your email address, user name, and password. Touch Sign in.
4 Follow the onscreen instructions to configure your account. The system will automatically
connect to the server and verify your settings.
Your Inbox will be displayed once the account has been set up.
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Sending emails
1 Open Email.
2 Touch .
3 In To:, enter one or more recipients.
4 Touch Cc/Bcc, From: to add Cc and Bcc recipients, and select the email account to use.
5 Enter the email subject and body. Touch
to add an attachment.
6 Touch to send the email.
Your email service provider may have an attachment size limit. If attachments exceed the
limit, you can send them in separate emails.
To save your email as a draft and send it later, touch , and then touch Save.
Replying to emails
1 Open Email.
2 Open the email you want to reply to and touch .
To reply to all recipients of the original email, touch .
3 After drafting your message, touch to send the email.
Configuring fast responses: Touch
> Settings. Select an account and touch Quick
responses to create or edit a fast response.
Managing emails
Viewing emails
You can check, reply, forward or delete your emails after you create a personal email account.
1 Open Email.
2 On the Inbox screen, touch and select the account you want to use. Swipe down to
refresh your inbox and download new emails.
On the inbox, touch to star the email.
3 You can check, reply, forward or delete your emails. Open an email and swipe left or right on
the screen to view the previous or next email.
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To delete multiple emails, go to the Inbox screen. Select a contact picture or touch and
hold an email to activate the email management interface. Select the emails you want to
delete and touch .
Saving email attachments
Open an email and touch to preview the attachment. Touch to save the attachment to
your device.
For large attachments, open the link provided in the email to download.
Syncing emails
On the Inbox screen, swipe down to refresh your inbox.
1 Open Email.
2 Touch > Settings.
3 Select the account you want to configure. Switch on Sync Email.
To sync your emails automatically, touch Sync frequency and select a sync interval.
Searching emails
You can search for emails in two ways:
l On the inbox screen, enter one or more keywords in the search bar, such as the email title,
content, or the attachment filename.
l On the home screen, swipe down to open the search bar. Enter search keywords, such as the
email title, content, or the attachment filename.
Managing VIP contacts
If you want to make sure you never miss messages from important contacts, you can add them
to your VIP contact list. Your device will automatically place emails from these contacts in your
VIP inbox.
1 Open Email.
2 Touch > Settings > VIP contacts.
3 From VIP list, touch Add > Create or Add from contacts.
You can also open an email, touch the sender's profile picture, and then touch Add to
VIP list from the popup menu.
Add or delete VIP contacts: On VIP list touch or to manage your VIP contacts.
Configure VIP contact email notifications: On the inbox screen, touch
notifications.
> Settings > VIP
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Managing email accounts
Adding an email account
1 Open Email.
2 Touch > Settings > .
Alternatively, On the inbox screen, touch . Touch add account.
3 Select a service provider and enter your details to add an account. For more information on
how to add an account, see Adding an email account.
Switching between email accounts
On the inbox screen, touch
Configuring an email account
On the inbox screen, touch > Settings and select an account. You can perform the
following operations:
l Rename the account: Touch Account name and enter an account name in the popup dialog
box.
l Set as default: Switch on Default account to make the account the default account.
l Delete the account: Touch Remove account to delete the account.
. Touch the account image to switch to that account.
Configuring Mail
Configuring automatic replies
Configure automatic replies when you are out of office.
You must log in to your Exchange account to use this feature.
1 Open Email.
2 Touch > Settings.
3 Choose the Exchange account you want to configure and switch Automatic replies on.
4 Switch on Automatic replies to configure a message and set the start and end time.
5 Touch Done.
Configuring an email signature
1 On the inbox screen, touch
> Settings.
2 Select the account you want to configure and touch Signature.
3 Enter a signature and touch OK.
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Configuring email notifications
1 On the inbox screen, touch > Settings.
2 Select the account you want to configure and switch Email notifications on.
3 Select a notification sound or enable vibration alerts.
Configuring the email view
Messaging and Email
On the inbox screen, touch
l Only download attachments over Wi-Fi: Switch Do not load pics over mobile network on.
l Group emails with the same title: Switch Organise by subject on.
l Display contact images: Switch Sender profile picture on to display contact images next to
> Settings > General settings. You can configure the following:
emails.
Configuring how emails are sorted
On the inbox screen, touch
> Sort by and select a sort method.
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Calendar and Notepad
Go to today
Search calendar
Week number
Today
Current day
Event
Show events for current day
Toggle between month, week,
and day view
Add event
Changing the calendar view
To view your schedule for a specific day, touch > Go to, select a date, and then touch
OK.
Open Calendar and touch > Settings. You can:
l Configure the weekend settings: Touch Customise weekend and configure the settings.
l Configure the first day of the week: Touch Week starts on and configure the settings.
Viewing global holidays
Enable global holidays to view public holiday information for different countries.
This feature requires an Internet connection.
1 Open Calendar.
2 Touch > Settings > Global holidays.
3 Turn on the switch next to the country whose holidays you want to view. Your phone will
automatically download the country's holiday information.
Birthday reminders
Configure Calendar to import birthday information from your contacts and automatically create
birthday reminders.
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