Sign up for an Acer ID and enable Acer Remote Files
Open the Acer Portal from the Start screen to sign up for an
Acer ID or sign in if you already have an Acer ID.
There are three great reasons for you to get an Acer ID:
• Remotely access your PC from your other devices with our
free Acer Remote Files app
• Get the latest offers and product information
• Register your device for warranty service
For more information, please visit the AcerCloud website:
www.acer.com/acercloud
This manual contains proprietary information that is protected by
copyright laws. The information contained in this manual is subject to
change without notice. Images provided herein are for reference only
and may contain information or features that do not apply to your
computer. Acer Group shall not be liable for technical or editorial errors
or omissions contained in this manual.
Model number: _________________________________
Serial number: _________________________________
Date of purchase: ______________________________
Place of purchase: ______________________________
TABLEOFCONTENTS
Table of contents - 3
First things first 5
Your guides ............................................. 5
• Useful information on caring for your computer and your health
• Where to find the power button, ports and connectors
• Tips and tricks for using the touchpad and keyboard
• How to create recovery backups
• Guidelines for connecting to a network and using Bluetooth
• Information on using Acer’s bundled software
FIRSTTHINGSFIRST
We would like to thank you for making this Acer computer your choice
for meeting your mobile computing needs.
Your guides
To help you use your Acer computer, we have designed a set of
guides:
First off, the Setup Guide helps you get started with setting up your
computer.
The Quick Guide introduces you to the basic features and functions
of your new computer. For more on how your computer can help you
to be more productive, please refer to the User’s Manual. This guide
contains detailed information on such subjects as system utilities, data
recovery, expansion options and troubleshooting. In addition it
contains general regulations and safety notices for your computer. It is
available from the desktop; double-click the Help icon and click
User’s Manual in the menu that opens.
First things first - 5
Basic care and tips for using your computer
Turning your computer off
To turn the power off, do any of the following:
• Use the Windows shutdown command: Press the Windows key +
<C>, click Settings > Power then click Shut Down.
If you need to power down the computer for a short while, but don’t
want to completely shut it down, you can put it into Hibernate by
pressing the power button.
6 - First things first
Note
You can also put the computer in sleep mode by pressing the sleep
hotkey <Fn> + <F4>.
If you cannot power off the computer normally, press and hold the power
button for more than four seconds to shut down the computer. If you turn off
the computer and want to turn it on again, wait at least two seconds before
powering up.
Taking care of your computer
Your computer will serve you well if you take care of it.
• Do not expose the computer to direct sunlight. Do not place it near
sources of heat, such as a radiator.
• Do not expose the computer to temperatures below 0º C (32º F) or
above 35º C (95º F).
• Do not subject the computer to magnetic fields.
• Do not expose the computer to rain or moisture.
• Do not spill water or any liquid on the computer.
• Do not subject the computer to heavy shock or vibration.
• Do not expose the computer to dust or dirt.
• Never place objects on top of the computer.
• Do not slam the computer display when you close it.
• Never place the computer on uneven surfaces.
Taking care of your AC adapter
Here are some ways to take care of your AC adapter:
• Do not connect the adapter to any other device.
• Do not step on the power cord or place heavy objects on top of it.
Carefully route the power cord and any cables away from foot traffic.
• When unplugging the power cord, do not pull on the cord itself but
pull on the plug.
• The total ampere ratings of the equipment plugged in should not
exceed the ampere rating of the cord if you are using an extension
cord. Also, the total current rating of all equipment plugged into a
single wall outlet should not exceed the fuse rating.
Cleaning and servicing
When cleaning the computer, follow these steps:
1.Turn off the computer.
2.Disconnect the AC adapter.
3.Use a soft, moist cloth. Do not use liquid or aerosol cleaners.
If either of the following occurs:
• The computer has been dropped or the body has been damaged;
• The computer does not operate normally
Frequently asked questions on page 54.
First things first - 7
8 - Your Acer computer tour
1
2
YOUR ACERCOMPUTERTOUR
After setting up your device as illustrated in the Setup Guide, let us
show you around your new Acer computer. You can enter information
into your new computer via the touchscreen.
Computer
Your device has two components: the computer and the keyboard.
The following set of images will describe all of these. The views are
labeled as if you are holding the computer with the screen towards
you and the camera at the top.
Front view
#IconItemDescription
1Webcam
2SpeakersDelivers stereo audio output.
Web camera for video
communicati
on.
Bottom view
1
2
1
4
6
5
7
8
9
2
3
#IconItemDescription
1
2
Keyboard
connector
Keyboard hook
slots
Left/right views
Co
nnects to the keyboard.
n to the keyboard.
Faste
Your Acer computer tour - 9
#IconItemDescription
1Microphone
Internal microphone for sound
recording.
10 - Your Acer computer tour
#IconItemDescription
2
3
4
MicroSD card
slot
Micro USB
conne
ctor
HDMI micro
connector
Insert a microSD card into this slot.
nnects to USB devices. A micro
Co
USB to USB ad
apter is needed to
connect to USB devices.
When using a USB port, it is
recommended to
plug in the power
adapter.
Supports high-definition digital video
connections.
5
6
DC-in jackConnects to an AC adapter.
Headset/
speaker jack
Connects to audio devices (e.g.,
speakers,
with microphone.
Press and hold for three seconds to
turn the computer
7
Power button
place the computer in Sleep mode.
Press and hold to turn the computer
off.
8
+ / -
9Home button
Volume control
key
Adjusts the system volume.
Press to go directly to the Windows
Home s
LED Indicators
LED colorStateDescription
BlueSteady
AmberSteady
AmberBlinking
OffThe computer is off.
The computer is fully charged and
plugged in
The computer is charging and
plugged in
The battery is critically low or
abnormal battery situatio
headphones) or a headset
on; press again to
creen.
.
.
n.
Keyboard
1
2
3
4
d
Keyboard front view
Your Acer computer tour - 11
#IconItemDescription
1KeyboardFor entering data into your computer.
Touch-sensitive pointing device.
The touchpad and selection buttons
fo
rm a single surface.
Press down firmly on the touchpad
2Touchpad
3Keyboard hooks Fasten to the computer.
4
Keyboard
connector
surface to perform a le
Press down firmly on the lower right
corner to perform a right click.
Swipe the
touchp
charms.
Co
nnects to the computer.
right-hand edge of the
ad inward to access the
ft click.
12 - Your Acer computer tour
Keyboard right view1
#IconItemDescription
1
USB portConnects to USB devices.
Your Acer computer tour - 13
Attaching and detaching the keyboard
The Acer Smart Hinge makes attaching and detaching the keyboard
fast and easy.
Attach the computer with the keyboard by aligning the keyboard
hooks and the keyboard hook slots to function as a laptop. Ensure the
computer clicks into place.
14 - Your Acer computer tour
Detach the computer from the keyboard by lifting one corner to
release it from the keyboard to function as a tablet.
You can also attach the computer to the keyboard facing outwards as
a display. Ensure the computer clicks into place.
Using the keyboard - 15
USINGTHEKEYBOARD
The keyboard has full-sized keys and an embedded numeric keypad,
separate cursor, lock, Windows, function and special keys.
Lock keys and embedded numeric keypad
The keyboard has three lock keys which you can toggle on and off.
Lock keyDescription
Caps Lock
Num Lock
<Fn> + <F11>
Scroll Lock
<Fn> + <F12>
When Caps Lock is on, all alphabetic characters
typed are in uppercase.
When Num Lock is on, the embedded keypad is in
numeric mode. The keys function as a calculator
(complete with the arithmetic operators +, -, *, and /).
Use this mode when you need to do a lot of numeric
data entry. A better solution would be to connect an
external keypad.
When Scroll Lock is on, the screen moves one line up
or down when you press the up or down arrow keys
respectively. Scroll Lock does not work with some
applications.
The embedded numeric keypad functions like a desktop numeric
keypad. It is indicated by small characters located on the upper right
corner of the keycaps. To simplify the keyboard legend, cursor-control
key symbols are not printed on the keys.
Desired accessNum Lock onNum Lock off
Number keys on
embedded keypad
Cursor-control keys
on embedded
keypad
Main keyboard
keys
Type numbers in a normal
manner.
Hold <Shift> while using
cursor-control keys.
Hold <Fn> while typing
letters on embedded
keypad.
Hold <Fn> while
using cursor-control
keys.
Type the letters in a
normal manner.
16 - Using the keyboard
Hotkeys
The computer employs hotkeys or key combinations to access most
of the computer's controls like screen brightness and volume output.
To activate hotkeys, press and hold the <Fn> key before pressing the
other key in the hotkey combination.
HotkeyIconFunctionDescription
Turns on / off the computer's
<Fn> + <F3>Airplane mode
<Fn> + <F4>Sleep
<Fn> + <F5>Display toggle
<Fn> + <F6>Display off
<Fn> + <F7>
Touchpad
toggle
<Fn> + <F8>Speaker toggle
<Fn> + <F11>
<Fn> + <F12>
NumL
k
Scr
Lk
Number Lock
Scroll LockTurns Scroll Lock on or off.
<Fn> + < >Brightness up
<Fn> + < >
Brightness
down
<Fn> + < >Volume upIncreases the sound volume.
network devices.
(Network devices vary by
configuration.)
Puts the computer in Sleep
mode.
Switches display output
between the display screen,
external monitor (if
connected) and both.
Turns the display screen
backlight off to save power.
Press any key to return.
Turns the built-in touchpad on
and off.
Turns the speakers on and
off.
Turns the embedded numeric
keypad on or off.
Increases the screen
brightness.
Decreases the screen
brightness.
<Fn> + < >Volume downDecreases the sound volume.
Using the keyboard - 17
Windows keys
The keyboard has two keys that perform Windows-specific functions.
KeyDescription
Pressed alone it returns to the Start screen or to
Windows key
Application
key
return to the last open app.
It can also be used with other keys for special
functions, please check Windows Help.
This key has the same effect as clicking the right
mouse button; it opens the application's context
menu.
Activate Microsoft Office
Your Acer computer includes a card in the box, which contains a
product key to activate the bundled Microsoft Office.
18 - Touchpad
Note
Note
TOUCHPAD
Touchpad basics
The touchpad controls the arrow (or 'cursor') on the screen. As you
slide your finger across the touchpad, the cursor will follow this
movement.
The touchpad is sensitive to finger movement; the lighter the touch, the better
the response. Please keep the touchpad and your fingers dry and clean.
The cursor is controlled by some basic gestures:
• Single-finger slide: Slide a finger across the touchpadto
move the cursor.
• Single-finger press or tap: Press the touchpad down, or
lightly tap the touchpad with your finger, to perform a 'click',
which will select or start an item. Quickly repeat the tap to perform a
double tap or 'double click'.
• Single-finger press in the bottom-right
corner: Press the bottom right corner of the
touchpad to perform a 'right click'. In the
Start screen, this will toggle the app
commands, in most apps this will open a
context menu related to the selected item.
• Drag: Press and hold the bottom left corner of the touchpad, or tap
twice anywhere on the touchtap, then slide a second finger across
the touchpad to select all items in an area.
Touchpad gestures
Windows 8.1 and many applications support touchpad gestures that
use one or more fingers.
Support for touchpad gestures depends on the active application.
Touchpad - 19
This allows you to control applications with a few simple gestures,
such as:
• Swipe in from edge: Access Windows tools
by swiping into the center of the touchpad
from the right or left.
• Swipe in from right edge: Toggle the
charms.
• Swipe in from left edge: Switch to the previous app.
• Two-finger slide: Swiftly scroll through web pages,
documents and playlists by placing two fingers on the
touchpad and moving both in any direction.
• Two-finger pinch: Zoom in and out of photos, maps and
documents with a simple finger-and-thumb gesture.
20 - Recovery
Note
Important
Note
RECOVERY
If you are having trouble with your computer, and the frequently asked
questions (see Frequently asked questions on page 58) do not
help, you can 'recover' your computer - i.e. return it to an earlier state.
This section describes the recovery tools available on your computer.
Acer provides Acer Recovery Management, which allows you to
create a recovery backup, a drivers and applications backup, and to
start recovery options, either using Windows tools, or the recovery
backup.
Acer Recovery Management is only available with a pre-installed Windows
operating system.
We recommend that you create a Recovery Backup and Drivers and
Applications Backup and as soon as possible.
In certain situations a full recovery will require a USB recover y backup.
Creating a recovery backup
To reinstall from a USB storage drive, you must first create a recovery
backup. The recovery backup includes the entire original contents of
your computer’s hard drive, including Windows and all factory-loaded
software and drivers. Using this backup will restore your computer to
the same state as when you purchased it, while giving you an option
to retain all settings and personal data.
Since the recovery backup requires at least 16 GB of storage after
formatting, it is recommended to use a USB drive with a capacity of 32
or larger.
GB
Recovery - 21
1.From Start, type 'Recovery' and then click Acer Recovery
Management in the list of apps.
2.Click Create Factory Default Backup. The Recovery Drive window
opens.
Make sure Copy contents from the recovery partition to the recovery drive is selected. This provides the most complete and
safest recovery backup.
3.Plug in the USB drive then click Next.
22 - Recovery
Important
• Since the recovery backup requires at least 16 GB of storage
after formatting, it is recommended to use a USB drive with a
capacity of 32
GB or larger.
4.You will be shown the backup progress on the screen.
5.Follow the process until it completes.
6. After creating the recovery backup, you can choose to delete the
recovery information on your computer. If you delete this
information, you can only use the USB recovery backup to restore
your computer, if you lose or erase the USB drive, you cannot
restore your computer.
7.Unplug the USB drive and label it clearly.
Write a unique, descriptive label on the backup, such as 'Windows
Recovery Backup'. Make sure you keep the backup in a safe place that
you will remember.
Creating a drivers and applications backup
To create a Drivers and Applications Backup, that contains the
factory-loaded software and drivers needed by your computer, you
Recovery - 23
may use either a USB storage drive or, if your computer features a
DVD recorder, one or more blank recordable DVDs.
1.From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps.
2.Click Create Drivers and Applications Backup.
Plug in the USB drive or insert a blank DVD into the optical drive, then
click Next.
• If you are using a USB drive, make sure your USB drive has
enough capacity before continuing.
• If using DVDs, it will also show the number of blank, recordable
discs you will need to complete the recovery discs. Make sure that
you have the required number of identical, blank discs.
3.Click Start to copy files.You will be shown the backup progress on
the screen.
4.Follow the process until it completes:
• If you are using optical discs, the drive ejects each disc as it
completes burning it. Remove the disc from the drive and mark it
24 - Recovery
Important
with a permanent marker.
If multiple discs are required, insert a new disc when prompted,
then click OK. Continue until the process is complete.
• If you are using a USB drive, unplug the drive and label it clearly.
Write a unique, descriptive label on each backup, such as 'Drivers and
Applications Backup'. Make sure you keep the backup in a safe place
that you will remember.
Recovering your system
To recover your system:
1.Perform minor fixes.
If only one or two items of software or hardware have stopped
working correctly, the problem may be solved by reinstalling the
software or the device drivers.
To reinstall software and drivers that were pre-installed at the
factory, see Reinstalling drivers and applications on page 25.
For instructions on reinstalling software and drivers that were not
pre-installed, see that product’s documentation or support Web site.
2.Revert to a previous system condition.
If reinstalling software or drivers does not help, then the problem
may be solved by returning your system to a previous state when
everything was working correctly.
For instructions, see Returning to an earlier system snapshot on
page 27.
3.Reset your operating system.
If nothing else has solved the problem and you want to reset your
system, but keep your user information, see Returning your
system to its factory condition on page 28.
4.Reset your system to its factory condition.
If nothing else has solved the problem and you want to reset your
system to factory condition, see Returning your system to its
factory condition on page 28.
Reinstalling drivers and applications
As a troubleshooting step, you may need to reinstall the applications
and device drivers that came pre-installed on your computer from the
factory. You can reinstall using either your hard drive or the backup
you have created.
• Other applications - If you need to reinstall software that did not
come pre-installed on your computer, you need to follow that
software’s installation instructions.
• New device drivers - If you need to reinstall device drivers that did
not come pre-installed on your computer, follow the instructions
provided with the device.
If you are reinstalling using Windows and the recovery
information stored on your computer:
1.From Start, type 'Recovery' and then click Acer Recovery
Management in the list of apps.
Recovery - 25
2.Click Reinstall Drivers or Applications.
26 - Recovery
3.You should see the Contents section of the Acer Resource
Center.
Images for reference only.
4.Click the install icon for the item you want to install, then follow
the onscreen instructions to complete the installation. Repeat
this step for each item you want to reinstall.
If you are reinstalling from a Drivers and Applications Backup on
a DVD or USB drive:
1.Insert the Drivers and Applications Backup into the disc drive or
connect it to a free USB port.
• If you inserted a DVD wait for Acer Resource Center to start.
• If Acer Resource Center does not start automatically, press
the Windows key + <E>, then double-click on the optical drive
icon.
• If you are using a USB drive, press the Windows key + <E>, then
double-click on the drive that contains the backup. Double-click
on ResourceCenter.
2.You should see the Contents section of the Acer Resource
Note
Center.
Images for reference only.
3.Click the install icon for the item you want to install, then follow
the onscreen prompts to complete the installation. Repeat this
step for each item you want to reinstall.
Returning to an earlier system snapshot
Microsoft System Restore periodically takes a 'snapshot' of your
system settings and saves them as restore points. In most cases of
hard-to-resolve software problems, you can return to one of these
restore points to get your system running again.
Windows automatically creates an additional restore point each day,
and also each time you install software or device drivers.
Recovery - 27
For more information about using Microsoft System Restore, from Start, type
’Help’ and then click Help and Support in the list of apps. Type ’Windows
system restore’ in the Search Help box, then press Enter.
Returning to a restore point
1.From Start, type ’Control Panel’ and then click Control Panel in the
list of apps.
2.Click System and Security > Action Center, then click Recovery
at the bottom of the window.
3.Click Open System Restore, then Next.
28 - Recovery
4. Click the latest restore point (at a time when your system worked
correctly), click Next, then Finish.
5. A confirmation window appears; click Yes. Your system is restored
using the restore point you specified. This process may take several
minutes, and may restart your computer.
Returning your system to its factory condition
If your computer experiences problems that are not recoverable by
other methods, you may need to reinstall everything to return your
system to its factory condition. You can recover from either your hard
drive or the recovery backup you have created.
• If you can still run Windows and have not deleted the recovery
partition, see Recovering from Windows below.
• If you cannot run Windows, your original hard drive has been
completely re-formatted or you have installed a replacement hard
drive, see Recovering from a recovery backup on page 31.
Recovering from Windows
Start Acer Recovery Management:
•From Start, type ’Recovery’ and then click Acer Recovery Management in the list of apps.
Two options are available, Restore Factory Settings (Reset my PC)
or Customized Restore (Refresh my PC).
Restore Factory Settings deletes everything on your hard drive, then
reinstalls Windows and all software and drivers that were pre-installed
on your system. If you can access important files on your hard drive,
back them up now. See Restore Factory Settings with Acer
Recovery Management on page 29.
Customized Restore will attempt to retain your files (user data) but
will reinstall all software and drivers. Software installed since you
purchased your PC will be removed (except software installed from
the Windows Store). See Customized Restore with Acer Recovery
Important
Management on page 30.
Restore Factory Settings with Acer Recovery Management
1.Click Restore Factory Settings.
’Restore Factory Settings’ will erase all files on your hard drive.
2.The Reset your PC window opens.
Recovery - 29
Images for reference only.
3.Click Next, then choose how to erase your files:
a.Just remove my files quickly erases all files before restoring
your computer and takes about 30 minutes.
b.Fully clean the drive completely cleans the drive after each file is
erased, so no files can be viewed after the recovery. Cleaning the
drive takes much longer, up to 5 hours, but is much more secure
as old files are completely removed.
4.Click Reset.
30 - Recovery
Note
5.The recovery process begins by restarting your computer, then
continues by copying files to your hard drive.
6. After the recovery has finished, you can start using your computer
by repeating the first-start process.
Recovering from the hard drive during startup
1. Turn on your computer and press <Alt> + <F10> during startup. A
screen appears asking you to choose the keyboard layout.
2.Several options are now presented. Click Troubleshoot.
3.Click either Refresh your PC or Reset your PC.
"Refresh your PC" enables you to restore your computer to the default factory
condition with files intact. "Reset your PC" completely removes all your files
and resets your computer to factory settings.
4.Click Next. The process will take several minutes.
Customized Restore with Acer Recovery Management
1.Click Customized Restore (Retain User Data).
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