Honeywell Home THM6000R7001 Installation Instructions Manual
THM6000R7001
33-00250EFS-03
RedLINK™ Internet
INTERNET
POWER
REDLINK
Gateway
Installation
Instructions
Read before installing
The RedLINK Internet Gateway provides remote access to RedLINK thermostats
through the internet and smart phones.
Must be installed by a trained, experienced technician. Read these instructions carefully. Failure to follow these instructions can damage the product or
cause a hazardous condition.
Specifications
Model: THM6000R7001
Operating Ambient Temperature: 40 °F to 165 °F (40 °C to 73.9 °C)
Operating Relative Humidity: 5% to 95% (non-condensing)
Power Adapter Rated Input Voltage: 100 VAC ~ 240 VAC @ 50 Hz/60 Hz
Power Adapter Output Voltage Range: 4.80 VDC ~ 5.20 VDC
Max Output Current: 1000mA
Maximum Number of Hosts: 4 per RedLINK Internet Gateway
A "host" is:
• A thermostat that is wired to the heating/cooling equipment, or to a zone on a
zone panel.
• If the thermostat uses an EIM (Equipment Interface Module), then the EIM is the
host (one thermostat per EIM).
• If the thermostat is linked to an HZ322 or HZ432 zone panel with a THM4000R
wireless adaptor, then the zone panel is the host (up to 3 thermostats per HZ322
and up to 4 thermostats per HZ432).
For assistance with this product please visit http://customer.resideo.com
or call Resideo Customer Care toll-free at 1-855-Red-Link (855-733-5465)
® U.S. Registered Trademark.
Copyright © 2019 Resideo Technologies, Inc.
All rights reserved.
Need Help?
THM6000R7001 RedLINK™ Internet Gateway
M36568A
M36571A
Installation
Step 1
Connect the power cable to the RedLINK internet gateway.
Step 2
Connect the power adapter to a
wall socket.
Step 3
Connect an Ethernet cable from
the RedLINK internet gateway
to an internet-connected home
router.
Step 4
Enter the WIRELESS SETUP MODE on your thermostat (refer to thermostat
instructions).
Step 5
Press and release the CONNECT button on
the side of the RedLINK internet gateway.
Step 6
Instruct the homeowner on the account set
up and registration process.
• Visit www.mytotalconnectcomfort.com
and create an account.
• Validate the account.
• Log in and register the gateway at
www.mytotalconnectcomfort.com by
entering the MAC ID and MAC CRC found on the bottom of the device.
• Provide company business card so that the homeowner can enter your
contact information.
REDLINK
ET
N
POWER
NTER
I
INTERNET
POWER
REDLINK
33-00250EFS— 03
2
THM6000R7001 RedLINK™ Internet Gateway
M36570A
LED Behavior
Power LED
Solid Green: The Gateway is powered
Internet LED
Solid Red: No Ethernet Connection (cable disconnected
or Ethernet connection error)
Solid Amber: Ethernet Connection Detected (cable
connected and Gateway is retrieving the IP address)
Blinking Amber: Acquiring DHCP
Blinking Green: Data Exchange with TCC
Solid Green: Normal, Connected to TCC
Notes
The RedLINK Internet Gateway (RIG) pings a specific server approximately every 5 seconds. The RIG waits for up to 15 seconds for a response. If there is no response, then the
ping action failed.
• RIG will try different servers. If at least one can be reached, the Internet LED will be
solid green.
• RIG will flash red at 1Hz if it cannot ping all servers.
• RIG will work with the server it can reach, but will regularly ping servers that didn't
give a response to see if the connection is restored.
• If there is a continuous ping error to the servers, RIG will release the IP and capture it
again. The Internet LED will be amber during this time.
RedLINK LED
Off: The Gateway is not connected to the RedLINK system
Green (flashing): The Gateway is connecting to the RedLINK system
Green: The Gateway is connected to the RedLINK system
Red: The RedLINK Internet Gateway is not communicating with the RedLINK system.
INTERNET
POWER
REDLINK
RedLink Internet Gateway Checklist
❑ Power Cable is Connected
❑ Green Power Light is On
❑ Ethernet Cable is Connected
❑ Internet Light is On
❑ Gateway is Connected to the RedLINK system
❑ RedLINK Green LED is On
❑ Gateway is Registered to www.mytotalconnectcomfort.com
3
33-00250EFS— 03
Regulatory information
FCC Compliance Statement (Part 15.19) (USA only)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1 This device may not cause harmful interference, and
2 This device must accept any interference received, including interference that may cause
undesired operation.
FCC Warning (Part 15.21) (USA only)
Changes or modifications not expressly approved by the party responsible for compliance could void the
user’s authority to operate the equipment.
FCC Interference Statement (Part 15.105 (b)) (USA only)
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Equipment Interface Module, Thermostats and Outdoor Sensor
To comply with FCC and Industry Canada RF exposure limits for general population/uncontrolled
exposure, the antenna(s) used for these transmitters must be installed to provide a separation distance
of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other
antenna or transmitter.
Portable Comfort Control
This portable transmitter with its antenna complies with FCC and Industry Canada RF exposure limits
for general population/uncontrolled exposure. This device must not be co-located or operating in
conjunction with any other antenna or transmitter.
IC Regulations
RSS-GEN
This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science
and Economic Development Canada’s licence -exempt RSS(s). Operation is subject to the following two
conditions:
1 This device may not cause interference.
2 This device must accept any interference, including interference that may cause undesired
operation of the device.
The operation of this equipment is subject to the following two conditions: (1) this equipment or device
may not cause harmful interference, and (2) this equipment or device must accept any interference,
including inter ference that may cause undesired operation.
Resi deo Inc., 1 985 Dougla s Drive Nor th
Golden Valley, MN 55422
www.resideo.com 33-00250EFS—03 M.S. Rev. 10-19 | Printed in United States
This product is manufactured by Resideo Technologies, Inc., Golden Valley, MN, 1-800-468-1502
©2019 Resideo Technologies, Inc. The Honeywell Home trademark is used under license from Resideo Technologies, Inc. All rights reserved.
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