Honeywell Home 9000, TH9320WF3003 User Manual

9000 Series Smart Colour
Touchscreen Thermostat

User Guide

Features of Your Thermostat

With your new thermostat, you can:

• Connect to the Internet to monitor and control your heating/cooling system.

• View and change your heating/cooling system settings.

• View and set temperature and schedules.

• Receive alerts via email and get automatic upgrades.

• View outdoor temperature and humidity (requires WiFi set up and registration).

Need Help?

For assistance please visit http://honeywellhome.com,

or call toll-free: 1800 049 687

2

Welcome

Congratulations on your purchase of a smart colour touchscreen programmable
thermostat. When registered to Total Connect Comfort Solutions, you can remotely
monitor and control the heating and cooling system in your home—you can stay
connected to your comfort system wherever you go.

Total Connect Comfort is the perfect solution if you travel frequently, own a vacation
home, or manage an investment property or if you are simply looking for peace of mind.

Table of Contents

About your new thermostat

Home Screen Quick Reference ...................1

Installation

Connecting to Your WiFi Network ............3

Registering Your Thermostat Online ........ 6

Operation

Setting the Time/Date .................................. 10

Setting the Fan ................................................. 11

Selecting System Mode ............................... 12

Preset EnergySaving Schedules............13

Adjusting Program Schedules ..................14

Overriding SchedulesHome .................... 17

Viewing Equipment Status .........................18

Setting Vacation HoldHome ................... 19

Customising Screen Colour .......................20

Setting Preferences........................................21

Cleaning the Thermostat Screen ............22

Adjusting Security Settings........................23

Smart Response Technology ....................24

Compressor Protection ................................25

Auto Changeover ............................................. 26

Setting Advanced Preferences .................27

Disconnecting Your WiFi Network ........30

Reconnecting Your WiFi Network .........31

Unregistering Your Thermostat ................32

Changing System Setup .............................. 33

Appendices

Frequently Asked Questions ......................39

Getting Help and Responding to Alerts.....41

Software Updates ............................................43

Troubleshooting ...............................................44

Limited Warranty ............................................. 46

Quick Reference: Home Use

HOME. Touch to display Home screen.

FAN. Select fan mode.

SYSTEM. Select system mode (heat/cool).

MENU. Touch to display options. Start here to

set a program schedule.

CURRENT SCHEDULE. Change temperature
setting and select temporary or permanent
hold.

INDOOR CONDITIONS. Shows indoor
temperature and humidity.

CURRENT DATE AND TIME.

CURRENT STATUS. Shows system mode

(heat/cool).

OUTDOOR CONDITIONS. Outdoor temperature
and humidity appear after registration.

1

Setting Up Your Thermostat

Setting up your programmable touchscreen thermostat is easy.

Connect it to your home wireless network.

Register online for remote access.

2

Connecting to Your Wi-Fi network

1. Connect the WiFi network.

1a. Touch MENU > Wi-Fi Setup.

-OR-

Touch Yes to connect the thermostat to your
WiFi network.

The screen displays the message “Searching
for wireless networks. Please wait...” after which
it displays a list of all WiFi networks it can find.

2. Select the network.

2a. Touch the name of the network you

want to use. The thermostat displays a
password page.

Note: If your home network is not

shown on the list, touch Rescan.

3

MENU

Wi-Fi Setup

Yes

Your Network

Connecting to Your Wi-Fi network

2b. Using the keyboard, touch the

characters that spell out your home
network password.

2c. Touch Done. The thermostat displays

“Connecting to your network. Please
wait...” then shows a “Connection
Successful” screen.

2d. Touch Next to display the

registration information screen.

2e.

Note your Thermos
Thermostat CRC. You need these
numbers to complete online
registration.

tat MAC and

4

Done

Next

Connecting to Your Wi-Fi Network

To register your thermostat, follow the
instructions beginning on page 6.

Note: The Register Online screen remains

active until you complete registration and/
or touch Done.

Note: If you touch Done before you

register online, your home screen displays
an orange alert button telling you to
register. Touching that button displays
registration information and an option to
snooze the task.

5

Done

Registering Your Thermostat Online

To view and set your WiFi thermostat remotely, you
must have a Total Connect Comfort account. Use the
following steps.

1. Open the Total Connect Comfort web site

Go to https://info.mytotalconnectcomfort.com/enAU

6

Registering Your Thermostat Online

2. Login or create an account.

If you have an account, click Login

– OR –

Click Create An Account

2a. Follow the instructions on the screen.

Check

2b.

Note: If you do not receive a response,

check your junk mailbox or use an
alternate e-mail address.

2c. Follow activation instructions

2d.

your email for an activation

message from My Total Connect
Comfort. This may take several
minutes.

in the email.

Log in.

7

Registering Your Thermostat Online

33-00233-05

ww

w

.resideo.com

3. Register your WiFi thermostat.

After you are logged in to your
Total Connect Comfort account,
register your thermostat.

ollow the instructions on

3a.

F
the screen. After adding your
thermostat location, you must
enter the thermostat’s unique
identifiers:

•

MAC ID

MAC CRC

•

Note: These IDs are listed on the

Register Online screen or on the
Thermostat ID Card included in the
thermostat package. The IDs are not
case sensitive.

Thermostat ID Card

Use the MAC ID and CRC ID to register this product at mytotalconnectcomfort.com

MODEL: TH9320WF3003

MAC ID: MAC CRC:

This product is manufactured by Resideo Technologies, Inc., Golden Valley, MN, 1800 049 687
© 2019 Resideo Technologies, Inc. The Honeywell Home logo is used under license from Honeywell International Inc. All rights reserved.
33-00233—05 M.S. Rev. 06-19

MAC ID MAC CRC

8

Registering Your Thermostat Online

When the thermostat is
successfully registered, the Total
Connect Comfort registration
screen will display a SUCCESS
message.

You can now control your
thermostat from anywhere through
your laptop, tablet, or smartphone.

72

Total Connect Comfort free

°

app is available for Apple®
iPhone®, iPad® and iPod
touch® devices at iTunes®
or at Google Play® for all
Android™ devices.

GET IT ON

9

Setting the Time/Date

1. Touch the current time. The screen

displays Set Time/Set Date.

2. Touch Set Time or Set Date.

3. Touch p or q until the proper

time/date is displayed.

4. Touch Done to save or Cancel to

ignore changes.

Note: This thermostat will automatically

update for daylight saving time (if
observed in your area) and all date/time
information is stored. If the thermostat
is connected to WiFi and registered to
Total Connect Comfort, the current time
is updated from the internet.

30

Done

10

Setting the Fan

1. Touch FAN to display fan settings.

2. Touch On, Automatic, Circulate, or

Follow Schedule.

3. Touch Done to save and exit.

On: Fan is always on.

Automatic: Fan runs only when the

heating or cooling system is on.

Circulate: Fan runs randomly about

35% of the time (home use only).

Follow Schedule: Fan controlled by

program (see pages 1319).

Note: Touch Auto or On to temporarily

override the programmed fan schedule.

FAN

Done

11

Setting System Mode

1. Touch SYSTEM to display system settings.

SYSTEM

2. Touch desired option:

Heat: Thermostat controls only the

Done

heating system.

Cool: Thermostat controls only the cooling

system.

Off: Heating/cooling systems are off.

Automatic: Thermostat selects heating

or cooling as needed depending on the
indoor temperature.

Emergency Heat (heat pumps with aux.
heat): Controls auxiliary/emergency heat.

Compressor is locked out.

3. Touch Done to save and exit.

Note: The Automatic and Emergency Heat system settings may not appear,

depending on how your thermostat was installed.

12