• Connect to the Internet to monitor and control your heating/cooling system.
• View and change your heating/cooling system settings.
• View and set temperature and schedules.
• Receive alerts via email and get automatic upgrades.
• View outdoor temperature and humidity (requires WiFi set up and registration).
Need Help?
For assistance please visit http://honeywellhome.com,
or call toll-free: 1800 049 687
2
Page 3
Welcome
Congratulations on your purchase of a smart colour touchscreen programmable
thermostat. When registered to Total Connect Comfort Solutions, you can remotely
monitor and control the heating and cooling system in your home—you can stay
connected to your comfort system wherever you go.
Total Connect Comfort is the perfect solution if you travel frequently, own a vacation
home, or manage an investment property or if you are simply looking for peace of mind.
Page 4
Table of Contents
About your new thermostat
Home Screen Quick Reference ...................1
Installation
Connecting to Your WiFi Network ............3
Registering Your Thermostat Online ........ 6
Operation
Setting the Time/Date .................................. 10
Setting the Fan ................................................. 11
Selecting System Mode ............................... 12
Preset EnergySaving Schedules............13
Adjusting Program Schedules ..................14
Overriding SchedulesHome .................... 17
Viewing Equipment Status .........................18
CURRENT SCHEDULE. Change temperature
setting and select temporary or permanent
hold.
INDOOR CONDITIONS. Shows indoor
temperature and humidity.
CURRENT DATE AND TIME.
CURRENT STATUS. Shows system mode
(heat/cool).
OUTDOOR CONDITIONS. Outdoor temperature
and humidity appear after registration.
1
Page 6
Setting Up Your Thermostat
Setting up your programmable touchscreen thermostat is easy.
Connect it to your home wireless network.
Register online for remote access.
2
Page 7
Connecting to Your Wi-Fi network
1. Connect the WiFi network.
1a. Touch MENU > Wi-Fi Setup.
-OR-
Touch Yes to connect the thermostat to your
WiFi network.
The screen displays the message “Searching
for wireless networks. Please wait...” after which
it displays a list of all WiFi networks it can find.
2. Select the network.
2a. Touch the name of the network you
want to use. The thermostat displays a
password page.
Note: If your home network is not
shown on the list, touch Rescan.
3
MENU
Wi-Fi Setup
Yes
Your Network
Page 8
Connecting to Your Wi-Fi network
2b. Using the keyboard, touch the
characters that spell out your home
network password.
2c. Touch Done. The thermostat displays
“Connecting to your network. Please
wait...” then shows a “Connection
Successful” screen.
2d. Touch Next to display the
registration information screen.
2e.
Note your Thermos
Thermostat CRC. You need these
numbers to complete online
registration.
tat MAC and
4
Done
Next
Page 9
Connecting to Your Wi-Fi Network
To register your thermostat, follow the
instructions beginning on page 6.
Note: The Register Online screen remains
active until you complete registration and/
or touch Done.
Note: If you touch Done before you
register online, your home screen displays
an orange alert button telling you to
register. Touching that button displays
registration information and an option to
snooze the task.
5
Done
Page 10
Registering Your Thermostat Online
To view and set your WiFi thermostat remotely, you
must have a Total Connect Comfort account. Use the
following steps.
1. Open the Total Connect Comfort web site
Go to https://info.mytotalconnectcomfort.com/enAU
6
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Registering Your Thermostat Online
2. Login or create an account.
If you have an account, click Login
– OR –
Click Create An Account
2a. Follow the instructions on the screen.
Check
2b.
Note: If you do not receive a response,
check your junk mailbox or use an
alternate e-mail address.
2c. Follow activation instructions
2d.
your email for an activation
message from My Total Connect
Comfort. This may take several
minutes.
in the email.
Log in.
7
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Registering Your Thermostat Online
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3. Register your WiFi thermostat.
After you are logged in to your
Total Connect Comfort account,
register your thermostat.
ollow the instructions on
3a.
F
the screen. After adding your
thermostat location, you must
enter the thermostat’s unique
identifiers:
•
MAC ID
MAC CRC
•
Note: These IDs are listed on the
Register Online screen or on the
Thermostat ID Card included in the
thermostat package. The IDs are not
case sensitive.
Thermostat ID Card
Use theMAC ID andCRC IDto register this product atmytotalconnectcomfort.com
When the thermostat is
successfully registered, the Total
Connect Comfort registration
screen will display a SUCCESS
message.
You can now control your
thermostat from anywhere through
your laptop, tablet, or smartphone.
72
Total Connect Comfort free
°
app is available for Apple®
iPhone®, iPad® and iPod
touch® devices at iTunes®
or at Google Play® for all
Android™ devices.
GET IT ON
9
Page 14
Setting the Time/Date
1. Touch the current time. The screen
displays Set Time/Set Date.
2. Touch Set Time or Set Date.
3. Touch p or q until the proper
time/date is displayed.
4. Touch Done to save or Cancel to
ignore changes.
Note: This thermostat will automatically
update for daylight saving time (if
observed in your area) and all date/time
information is stored. If the thermostat
is connected to WiFi and registered to
Total Connect Comfort, the current time
is updated from the internet.
30
Done
10
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Setting the Fan
1. Touch FAN to display fan settings.
2. Touch On, Automatic, Circulate, or
Follow Schedule.
3. Touch Done to save and exit.
On: Fan is always on.
Automatic: Fan runs only when the
heating or cooling system is on.
Circulate: Fan runs randomly about
35% of the time (home use only).
Follow Schedule: Fan controlled by
program (see pages 1319).
Note: Touch Auto or On to temporarily
override the programmed fan schedule.
FAN
Done
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Setting System Mode
1. Touch SYSTEM to display system settings.
SYSTEM
2. Touch desired option:
Heat: Thermostat controls only the
Done
heating system.
Cool: Thermostat controls only the cooling
system.
Off: Heating/cooling systems are off.
Automatic: Thermostat selects heating
or cooling as needed depending on the
indoor temperature.
Emergency Heat (heat pumps with aux.
heat): Controls auxiliary/emergency heat.
Compressor is locked out.
3. Touch Done to save and exit.
Note: The Automatic and Emergency Heat system settings may not appear,
depending on how your thermostat was installed.
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Preset Energy-Saving Schedules
This thermostat uses default Energy Saver settings that can reduce your
heating/cooling expenses. To customise settings, see next page.
Heat
(MonFri)Period
(MonFri)Start time
Cool
Heat
(SatSun)
(SatSun)
Wake6:00 am22°C26°C22°C26°C
Leave8:00 am17°C30°C17°C30°C
Home Use
Return6:00 pm22°C26°C22°C26°C
Sleep10:00 pm17°C28°C17°C28°C
13
Cool
Page 18
Adjusting Program Schedules
1. Touch MENU.
2. Select Create/Edit Schedule.
y Touch View/Edit to view the full schedule
and make a quick adjustment.
ouch Guide Me to create a schedule by
y T
answering simple questions.
ouch I’ll do it myself to manually create
y T
a program schedule. See page 15.
Note: To reduce costs, use the pre-set Energy
Saver settings described on page 13.
14
MENU
Create / Edit Schedule
Page 19
Adjusting Program Schedules
If you selected I’ll do it myself on the
Create/Edit Schedule screen (page 14),
follow these steps:
1. Select the days to schedule, touch Next.
2. Touch Wake to set your Wake time for
selected days.
15
Next
Page 20
Adjusting Program Schedules
3. Touch p or q to set Heat and Cool
temperatures for the Wake period, then
touch Done.
4. Touch other time periods (Leave, Return,
Sleep) to set time and temperatures
for each.
5. Touch Done to save and exit.
Note: Touch Delete Period to eliminate
any unwanted time period.
Note: Touch Fan Settings to customise
fan settings for any time period.
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Overriding Schedules: Home Use
1. Touch p or q to adjust the
temperature (right side of screen) and
the Hold Until time (left side). The
schedule will resume when the Hold
Until time expires.
2. Touch Switch to Permanent Hold
to keep the same temperature until
you change it or resume the program
schedule.
3. Touch Cancel Hold at any time to
resume the program schedule.
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Viewing Equipment Status
1. Touch MENU.
2. Select Equipment Status.
3. Touch p or q to view the status of
all the equipment your thermostat
is controlling. Depending on how
your thermostat was installed, the
Equipment Status screen can report
data about the following systems:
y Heating and cooling
y Fan
y Thermostat information
MENU
Equipment Status
Done
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Setting Vacation Hold: Home Use
This feature helps you save energy while
you are away, and restores comfortable
settings just before you return home.
1. Touch MENU.
2. Select Vacation Mode.
3. Touch p or q to select the date you
leave, then touch Next for further
scheduling details, including times of
day, temperature settings, return date,
and return settings.
4. Review your selections on the last
display, and touch Done to save your
settings. Touch Back, then Cancel to
ignore the changes.
MENU
Vacaon Mode
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Customizing Screen Colour
You can customise your thermostat
display to match your décor.
1. Touch MENU.
2. Touch Colour Themes.
3. Select the name of a colour to use
a predefined background, or select
Custom to define you own background
colour and text.
y If you select a colour name, the screen
shows an example on the left. Touch
Done to accept that selection.
y If you touch
Custom, the screen
gives you instructions. Touch Next
to step through the choices; touch
Done when you are satisfied with your
changes.
MENU
Color Themes
Next
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Setting Preferences
Preference menu options let you select
how the thermostat displays information
or responds to certain situations.
1. Touch MENU and select Preferences.
2. Select an option and follow prompts:
y Reminders
y Utilit
y Schedule Options
y Backlight
y Smart Response Technology*
y Advanced Preferences
y Restore Default Schedule
3. Touch Done to save your settings.
Touch Cancel to ignore changes.
* Smart Response only appears if
thermostat is configured for Home.
MENU
Preferences
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Cleaning the Thermostat Screen
When you select the Clean Screen
option, the screen is locked so you
don’t accidentally change settings
while you clean.
1. Touch MENU.
S
2.
elect Clean Screen. A prompt asks
if you want to clean the screen for 30
seconds.
3. Touch Yes. A countdown timer displays
elapsed time until the screen is
reactivated.
Note: Do NOT spray any liquid directly
on the thermostat. Spray liquids onto a
cloth, then use the damp cloth to clean
the screen. Use water or household glass
cleaner. Avoid abrasive cleansers.
MENU
Clean Screen
Yes
22
Page 27
Adjusting Security Settings
You can adjust security options to prevent
unauthorized changes to system settings.
T
ouch MENU and select Security
1.
Settings.
2. Select Change Lock Mode.
3. Select an option and follow prompts:
Unlocked: Full access allowed.
Partially locked: Only temperature can
be changed.
Fully locked: No access allowed.
Note: If you choose to use a password
for additional security, write it here for
reference:
MENU
Security Sengs
Change Lock Mode
23
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Smart Response Technology
This feature (home use only) allows
the thermostat to “learn” how long the
heating/cooling system takes to reach
programmed temperature settings, so the
temperature is reached at the time you set.
For example: Set the Wake time to 6:00
am, and the temperature to 22°C. The
heat will come on before 6:00 am, so the
temperature is 22°C by 6:00 am.
Note: Select Smart Response Technology
in the Preferences menu (“Setting
Preferences” on page 21).
The message “in recovery” is displayed
when the system is activated before a
scheduled time period.
Smart Response only appears if
thermostat is configured for Home.
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Compressor Protection
The thermostat keeps the compressor
off for a few minutes before restarting,
to prevent equipment damage. During
this “off” time, the message “waiting for
equipment” is displayed on screen.
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Auto Changeover
This feature is used in climates where
both air conditioning and heating are
used on the same day.
When the system is set to Automatic, the
thermostat automatically selects heating
or cooling depending on the indoor
temperature.
Heat and cool settings must be at least
3 degrees apart. The thermostat will
automatically adjust settings to maintain
this 3-degree separation.
Note: Select Auto Changeover on the
Heating and Cooling System Changeover
screen under Advanced Preferences. See
“Setting advanced preferences” on
page 27.
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Setting Advanced Preferences
You can change options for a number of
system functions. Although many options,
such as language and temperature indication
settings are the same for all setups, others
depend on the type of system you have.
1. Touch MENU. The thermostat displays a
list of options.
2. Select Preferences > Advanced Preferences.
The thermostat displays the first screen of
options that you can change.
3. On each screen, make changes as needed,
then touch Next to display new options. Repeat
this step until you have made all changes.
Tables on pages 2829 explain the screens
and options under Advanced Preferences.
Temperature Indication Scale Select Fahrenheit or Celsius.
Heating and Cooling System
Changeover
Number of Schedule Periods
Select Non-programmable or Programmable. Programmable
uses default or customised programming to automatically
raise and lower temperature settings for different times of day.
Select Manual or Automatic.
Select 2 Periods Per Day or 4 Periods Per Day. (see page 13).
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Setting Advanced Preferences
Advanced Preferences Options (concluded)
Screen TitleSettings and Options
Temperature LimitsSelect the Minimum Cool and Maximum Heat Limit.
Select Off or On. If set to On, the system will automatically
change time/date to account for daylight saving.
Select the number of degrees to offset indoor temperature or
percentage to offset indoor humidity.
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Disconnecting Your Wi-Fi Network
If you need to disconnect the thermostat
from your WiFi network (for example,
you’re replacing your router), follow
these steps:
1. Touch MENU.
2. Select Wi-Fi Setup.
3. Touch Disconnect from Network. The
thermostat will display a question to
confirm your selection.
4. Touch Yes to confirm that you want
to disconnect from the network. The
thermostat will display the WiFi Setup
screen.
5. Touch OK to display the menu.
MENU
Wi-Fi Setup
Disconnect from
Network
Yes
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Reconnecting Your Wi-Fi Network
1. Touch MENU.
2. Select Wi-Fi Setup.
3. Touch the name of the network you want
to use. The thermostat may display a
password page.
4. To enter a password, touch characters to
spell out your home network password,
then touch Done.
5. The thermostat displays “Connecting
to your network. Please wait...” then a
“Connection Successful” screen.
6. Touch Next.
y If your thermostat is registered, you
will see your signal strength and other
status information. Touch Done.
y If the screen displays “Register Online for
Remote Access,” follow instructions on page 7
31
MENU
Wi-Fi Setup
Page 36
Unregistering Your Thermostat
If you remove the thermostat from
your Total Connect Comfort website
account (for example, you’re moving
and leaving the thermostat behind),
follow these steps:
1. On mytotalconnectcomfort.com log
into your account.
2. Under My Account, select Edit My
Profile.
3. Click the Delete My Account button.
Your thermostat will display an orange
button that says Register Online.
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Changing System Setup
If the thermostat is reset to factory default
settings, you need to change the thermostat
settings to match your heating/cooling
system. Your contractor did this when the
thermostat was installed. Follow these
steps to setup the thermostat, or call your
contractor to do it.
1. Touch MENU. The thermostat displays a list
of options.
2. Select System Setup. The thermostat displays
the first screen of options that you can change.
3. On each screen, make changes as needed
then touch Next to display new options.
Repeat this step until you have made all
changes. Tables on pages 3435 explain
the System Setup screens and options.
4. When you have made all changes, press Done
to save and exit.
33
MENU
System Setup
Next
Touch the Help button
to see information
about screen options.
Page 38
Changing System Setup
Note: Touch the orange Help button on any screen for more information.
System Setup Options (MENU > System Setup)
Screen TitleSettings and Options
LanguageEnglish/Français/Español.
Thermostat
installed in
Your thermostat
location
Your thermostat
controls
Your system type
Your forced air
heating system type
Efficiency of your
heating system
Home(Thermostat is used in a residential (default).
Touch THERMOSTAT button to display a screen where you can enter a
custom name using a keypad. If you have only one thermostat, you can
leave the name as THERMOSTAT.
Select Heating or Cooling or both (default).
Select Forced Air (default), Heat Pump, or Hot Water or Steam. Each
option offers different choices on the following screens.
Select how your forced air system is powered: Gas/Oil (default) or Electric.
Select Standard Efficiency Forced Air (default) or High Efficiency
Forced Air.
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Changing System Setup
System Setup Options (concluded)
Screen TitleSettings and Options
Your heating
system type
Number of cooling
stages
Number of heating
stages
Your fan control
Type of changeover
valve
Number of heat
pump compressor
stages
Your backup heatNo or Yes (default) you can determine whether you have backup heat.
If you selected Hot Water or Steam on “Your system type,” select the
specific heating system here.
Select 1 Stage (default) or 2 Stages. If you are unsure, note which
wires are connected: ‘Y’ wire only (1 stage) or ‘Y’ and ‘Y2.’
Select 1 Stage (default) or 2 Stages. If you are unsure, note which
wires are connected: ‘W’ wire only (1 stage) or ‘W’ and ‘W2.’
Select whether your thermostat (default) or heating system controls
the fan.
If you selected Heat Pump on “Your system type,“ select whether it
uses a cooling changeover valve (default) or heating changeover valve.
f you are unsure, note which wires you have connected.
Select 1 Stage (default) or 2 Stages. If you are unsure, note which
wires are connected: ‘Y’ wire only (1 stage) or ‘Y’ and ‘Y2.’
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System Setup
Note: Your contractor already setup
your thermostat. You should not need
to perform any setup. Follow these
instructions only if you do a factory reset.
Before connecting to your WiFi network,
you need to set initial thermostat options
to define your heating/cooling system:
• Language
Home
•
You can customise other options later.
Follow prompts on the screen to select
appropriate options.
1. Touch the language you want the
thermostat to display, then touch Next.
2. Select Home installation, then touch
Next.
Next
Next
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System Setup
3. Touch Next, or name the thermostat
location—touch THERMOSTAT and
follow the rest of the instructions.
4. Select what your thermostat will control
and touch Next.
Note: Touch the orange Help button on
any screen for more information.
Next
Next
37
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System Setup
5. Select your system type and touch
Next. The system type determines
other selections for completing initial
setup. Use the checklist from Step 6d
when making selections.
6. Touch Next after making selections on
each screen.
7. Touch Done on the last screen. The
thermostat displays an option to
connect to your WiFi network.
Note: Touch the orange Help button on
any screen for more information.
Next
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Frequently Asked Questions
Q: Will my thermostat still work if I lose my Wi-Fi connection?
A: Yes, the thermostat will operate your heating and/or cooling system with or
without WiFi.
Q: How do I find the password to my router?
A: Contact the manufacturer of the router or check the router documentation.
Q: Why am I not seeing my Wi-Fi setup page?
A: You are probably connected only to your router, not to your thermostat. Try
connecting to the thermostat again.
Q: Why isn’t my thermostat connecting to my Wi-Fi router even though it is very
close to the thermostat?
A: Verify that the password entered for the WiFi router is correct.
Q: My thermostat is unable to register to the Total Connect Comfort website.
A: Verify that the thermostat is correctly enrolled on your homeWiFi network. At
Menu > WiFi Setup, check for the WiFi-signal strength icon. Verify that the WiFi
router has a good internet connection. On your computer, verify that you can
open the site at mytotalconnectcomfort.com If you cannot open the site, switch
off the internet modem for a few seconds, then power it back on.
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Frequently Asked Questions
Q: I registered on the Total Connect Comfort website but was unable to login
using my new account.
A: Check your email and ensure that you received an activation email. Follow the
instructions to activate your account and then login to the website.
Q: I have signed up on Total Connect Comfort website and have not received a
confirmation email.
A: Check for the email in your Junk or Deleted folder.
Q: Is there a way to extend the signal strength?
A: Most standard routers can be set up to be a repeater. You can also purchase and
install a WiFi repeater.
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Getting Help and Responding to Alerts
Your thermostat offers two types of
assistance, if these assistance options
do not answer your questions, review
the FAQs (pages 3940) and
troubleshooting tips (page 44).
On screen help
Most displays include an orange
Help button.
1. Touch Help to display instructions
for using the screen.
2. Touch OK to redisplay the original
screen.
41
Help
OK
Page 46
Getting Help and Responding to Alerts
On screen alerts
Your home screen will display a large
orange button when you need to correct
a setting or system problem.
1. Touch the button, the thermostat
displays instructions for completing
the task to which you were alerted.
2. Touch OK on the instruction display,
then carry out the task. When the task
is complete, the alert button will no
longer be displayed.
42
OK
Page 47
Software Updates
The WiFi app periodically issues updates
to the software for this thermostat. The
updates occur automatically through
your WiFi connection. All your settings
are saved, so you will not need to make
any changes after the update occurs.
Updates occur in the early morning.
After your thermostat receives the
software, it reboots. The screen then
shows “Updating software…” with a
green progress bar. When the update is
complete, your home screen will appear
as usual.
Note: If you are not connected to WiFi or
registered at Total Connect Comfort, you
will not get automatic updates.
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Troubleshooting
If you have difficulty with your thermostat, please try the following suggestions.
Most problems can be corrected quickly and easily.
Display is blank • Check circuit breaker and reset if necessary.
• Make sure power switch at heating and cooling system is on.
• Make sure furnace door is closed securely.
“Wait” appears
on the screen
Heating or
cooling system
does not
respond
• Compressor protection feature is engaged. Wait 5 minutes for the
system to restart safely, without damage to the compressor.
• Touch SYSTEM to set system to Heat. Make sure the temperature is set
higher than the Inside temperature.
• Touch SYSTEM to set system to Cool. Make sure the temperature is set
lower than the Inside temperature.
• Check circuit breaker and reset if necessary.
• Make sure power switch at heating and cooling system is on.
• Make sure furnace door is closed securely.
• If “Wait” is displayed, the compressor protection timer is on. Wait
5 minutes for the system to restart safely, without damaging the
compressor (see page 25).
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Glossary
Heat Pump heating/cooling system
Heat pumps are used to heat and cool a home. If your old thermostat has a setting
for auxiliary or emergency heat, you likely have a heat pump.
Conventional heating/cooling system
Non–heat pump type systems; these include air handlers, furnaces or boilers that
run on natural gas, oil or electricity. They may or may not include an air conditioner.
MAC ID, MAC CRC
Alphanumeric codes that uniquely identify your thermostat.
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5-Year Limited Warranty
Resideo warrants this product, excluding battery, to be free from defects in workmanship or materials, under normal use
and service, for a period of five (5) years from the date of first purchase by the original purchaser. If at any time during the
warranty period the product is determined to be defective due to workmanship or materials, Resideo shall repair or replace it
(at Resideo’s option).
If the product is defective,
(i) return it, with a bill of sale or other dated proof of purchase, to the place from which you purchased it; or
(ii) call Resideo Customer Care at 1800 049 687.
This warranty does not cover removal or reinstallation costs. This warranty shall not apply if it is shown by Resideo that the
defect was caused by damage which occurred while the product was in the possession of a consumer.
Resideo’s sole responsibility shall be to repair or replace the product within the terms stated above. RESIDEO SHALL NOT
BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND, INCLUDING ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING, DIRECTLY OR INDIRECTLY, FROM ANY BREACH OF ANY WARRANTY, EXPRESS OR IMPLIED, OR ANY OTHER
FAILURE OF THIS PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so this limitation may not apply
to you.
THIS WARRANTY IS THE ONLY EXPRESS WARRANTY RESIDEO MAKES ON THIS PRODUCT. THE DURATION OF ANY IMPLIED
WARRANTIES, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IS
HEREBY LIMITED TO THE FIVE YEAR DURATION OF THIS WARRANTY. Some states do not allow limitations on how long an
implied warranty lasts, so the above limitation may not apply to you.
This warranty gives you specific legal rights, and you may have other rights which vary from state to state. If you have any
questions concerning this warranty, please call 1800 049 687.
46
Page 51
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Apple iPhone, iPad, IPod touch and iTunes are
33-00235-05
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trademark of Apple Inc. All the other trademarks
are the property of their respective owners.
For more information
http://customer.resideo.com
Customer Call Center Tel.: 1800 049 687