Honeywell RP4A0001B00 Quick Start Guide

RP2B/RP2D/RP4B/RP4D

Thermal Printers

Quick Start Guide

RP234-EN-QS Rev B

8/17

Get Started

1. Remove the battery from the printer then remove the red
battery isolator.

2. Reinstall the battery in the printer. Align the release tab with
the same side as the charge contacts and lock the battery
into position. The latch clicks into place when properly
seated.

1

3. Connect the power supply to printer’s power jack.

4. Connect the AC power cord to the power supply and plug
into an outlet.

Do not operate the printer while it is connected to the
AC power supply.

2

Load Labels or Paper

Load labels or paper into the printer as follows:

1. Press down on the latch lock and lift up the printer’s cover.

2. Slide and hold open the supply hubs.

3

3. Orient the paper as shown and insert into the printer.

4. Allow the supply hubs to retract onto the paper roll, then
press the cover down until it latches.

5. Press the media button 2 or 3 times to normalize
tracking. Each button press advances the paper to the start
of the next label.

Download Required Software

1. Create a new folder on your local computer named Drivers.

2. Go to the Technical Support Downloads Portal at https://

hsmftp.honeywell.com.

4

3. Go to:

Software

- Printers

- Mobile - Portable

- RP2 RP3 RP4

- Utility

to download the NETira® CT Printer Configuration Utility.

4. When prompted, click on Open Honeywell Software
Downloader.

5. Once the file has been downloaded, extract it to your
Drivers folder.

6. Go to:

Software

- Printers

- Mobile - Portable

- RP2 RP3 RP4

- Drivers

- Printer

to download the Windows Printer Drivers (for DPL Input
Mode).

7. When prompted, click on Open Honeywell Software
Downloader.

8. Once the file has been downloaded, extract it to your
Drivers folder.

9. Open the Drivers folder and double-click each of the
setup.exe files. Follow the prompts to install each piece of
software.

5

Add the Printer to Your Host System

The default USB class is CDC Composite. On some systems (e.g.,
handheld devices), you will have to change this USB class in
order to connect. See your User Guide for further information.

1. Connect the USB cable to the printer and to the USB port on
the host system.

2. Power up your printer.

3. Your host computer should recognize the printer and begin
adding the device driver. If the setup operation does not
start, locate the Devices and Printers section in the Control
Panel and select Add a Printer.

4. Select the appropriate RP printer model and follow the
prompts to finish installation.

Configure the Printer

1. Turn the printer on and connect it to the computer using the
USB cable.

2. Open the NETira

™

CT Printer Configuration Utility Tool.

6

3. Query the printer by clicking Tool s - Update Available
Connections For Printer. This will look for the USB Virtual

COM Port.

4. Once this is completed, reopen the dropdown menu and
select the USB Virtual COM port.

Note: Make sure this port is not in use by the printer driver when

you add it to the host system.

5. Press CTRL-q to display the printer’s configuration.

See your User Guide for detailed information about changing
the printer’s settings.

7

Front Panel

On/Off
Button

Media
Button

Battery
Charge
Level

Bluetooth
Indicator

WiFi
Signal

On/Off Button

Button Press Result

Any length press when printer is off Turn printer on

Short press (less than 5 seconds) Enter or exit sleep mode

Medium press (5 - 10 seconds) Print configuration label

Long press (more than 10 seconds) Turn printer off

8

LED Display

Icon Indication

When not charging:

Battery
charge
level

Bluetooth
indicator

WiFi
signal

Off = Battery is midway to fully charged
Solid orange = Battery charge is 10-30%
Blinking red = Battery charge is 10% or less

When charging:

Solid green = Battery charge is 90% or more
Solid red = Battery charge is less than 90%

Off = Bluetooth radio is off, disabled, not associated

with a mobile device, or printer is off

Solid blue = Bluetooth is enabled and connected

Off = WiFi radio is off, disabled, not associated with a

mobile device or network, or printer is off

White = WiFi is enabled and connected

Media Button

The media button advances the paper through the printer. When
there is no paper in the printer, the button blinks red.

Button Press Result

Short press Feeds label or paper length

Press and hold (when configured for
continuous form receipt paper)

Media feeds continuously to
the maximum label length

9

Audible Indicators

Beeps Indication

1 long beep Power supply disconnected

2 short beeps every 5 seconds No media

2 long beeps Power supply connected

3 short beeps Battery charge is low

5 short beeps Printer door open

10

Support

To search our knowledge base for a solution or to log into the
Technical Support portal and report a problem, go to

www.hsmcontactsupport.com.

Limited Warranty

For warranty information, go to www.honeywellaidc.com and
click Get Resources > Product Warranty.

Patents

For patent information, see www.hsmpats.com.

Disclaimer

Honeywell International Inc. (“HII”) reserves the right to make
changes in specifications and other information contained in
this document without prior notice, and the reader should in all
cases consult HII to determine whether any such changes have
been made. The information in this publication does not repre­sent a commitment on the part of HII.

HII shall not be liable for technical or editorial errors or omis­sions contained herein; nor for incidental or consequential
damages resulting from the furnishing, performance, or use of
this material. HII disclaims all responsibility for the selection
and use of software and/or hardware to achieve intended
results.

This document contains proprietary information that is pro­tected by copyright. All rights are reserved. No part of this docu­ment may be photocopied, reproduced, or translated into
another language without the prior written consent of HII.

Copyright  2017 Honeywell International Inc. All rights
reserved.

11