Compatible with 24-volt systems such as
forced air, hydronic, heat pump (including
dual fuel), oil, gas and electric.
Does not work with electric baseboard heat
(120/240V).
72
Mercury Notice:
If this product is replacing a control that
contains mercury in a sealed tube, do not
place the old control in the trash. Contact
the Thermostat Recycling Corporation at
18002388192 or thermostat-recycle.
org for information on how and where
to properly and safely dispose an old
thermostat.
Disconnect power before installation.
Can cause electrical shock or equipment
damage.
Must be installed by a trained, experienced technician
Read these instructions carefully. Failure to follow these instructions can
damage the product or cause a hazardous condition.
AAA
Included in your box:
AAA
ThermostatWall plate
Optional wall cover
AAA
Screws
Anchors
Also included:
“Getting Started” homeowner guide
3
Installation
1 Insert the recommended wall anchors
It is recommended that you use the provided anchors when
mounting your thermostat.
Recommended drill bit size is 7/32 – 1/4-inch.
Optional: Attach the optional wall cover to the wall
plate
If you choose to use the optional wall cover to hide
blemishes, snap the wall plate to the optional wall cover
before continuing.
2 Bundle and insert wires through the clear
rubber holder
Guide the wires through the clear rubber holder on
the back of the wall plate.
Do not remove the clear rubber wire holder.
4
3 Set Jumper Switches
R Jumper Switch:
For single transformer
systems, move switch up.
For dual transformer
systems, move switch
down.
Set the R Jumper Switch Insert Wire(s) into Terminal(s)
R (only)
R
C (only)
H (only)
R
R
C
R
RC
R
H
R
R & RC
R
R & RC
R wire
Rc wire
RH wire
R wire
Rc wire
RH wire
Rc wire
R
Rc
R
Rc
R
Rc
R
Rc
R
Rc
Jumper Switch for humidifier, dehumidifier, or ventilation:
For single wire products,
set the switch to 1 Wire.
5
For two wire products,
set the switch to 2 Wire.
4 Connect all wires
Push each wire into its corresponding
terminal until it is firmly in place. Gently
tug on wires to verify they are secure. If
you misplace a wire, use a ballpoint pen to
push down on the terminals and release
the wire.
Refer to page 8 for wiring options,
configurations, and notes.
Note:The illustration to the right
shows the most common wiring
configuration.
5 Mount the wall plate using
the provided screws
AAA
AAA
6
6 Firmly snap the thermostat into place
The thermostat will glow and display the
screen for up to three minutes while it
starts up.
7
Wiring
Terminal Designations
LHeat pump system monitorKOptional C-wire adaptor
CCommon wire from secondary side of
cooling transformer, if 2 transformers
W2
2nd stage heat relay (heat pump
(AUX)
auxiliary, emergency heat)
W
1st stage heat relay (changeover valve
(O/B)
for heat pumps)
U1Terminal for indoor air quality products
(humidifier, dehumidifier, ventilator)
U2Terminal for indoor air quality products
(humidifier, dehumidifier, ventilator)
Wiring Configurations
Two stage furnace and air-conditioning
GFan relay
Y22nd stage compressor contactor
Y1st stage compressor contactor
RHeating power. Connect to
secondary side of heating system
transformer
RcCooling power. Connect to
secondary side of cooling
system transformer
C Common wire (optional)
W2 Heat relay (stage 2)
W Heat relay
G Fan relay
Y2 Compressor contactor (stage 2)
Y Compressor contactor (stage 1)
R Power
8
Notes
• Thermostat C wire
is optional for this
application. C wire
required if Homekit
is used.
• Set the R Jumper
Switch on the wall
plate to R
Separate heating and cooling transformers
C Common wire (optional)
W Heat relay
G Fan relay
Y Compressor contactor (stage 1)
R Power
Rc Power
Notes
• Thermostat C wire
is optional for this
application. C wire
required if Homekit
is used.
• Set the R Jumper
Switch on the wall
plate to R & Rc
Single stage heat pump with auxiliary heat (electric or dual fuel)
C Common wire (optional)
AUX Auxiliary/Emergency heat
O/B Reversing valve
G Fan relay
Y Compressor contactor (stage 1)
R Power
Notes
• Thermostat C wire
is optional for this
application. C wire
required if Homekit
is used.
• Set the R Jumper
Switch on the wall
plate to R
Two stage heat pump with auxiliary heat (electric or dual fuel)
C Common wire (optional)
AUX Auxiliary/Emergency heat
O/B Reversing valve
Y2 Compressor contactor (stage 2)
G Fan relay
Y Compressor contactor (stage 1)
R Power
Notes
• Thermostat C wire
is optional for this
application. C wire
required if Homekit
is used.
• Set the R Jumper
Switch on the wall
plate to R
9
Power open hot water zone valve
C Common wire (optional)
W Heat relay
R Power
Notes
• Thermostat C wire
is optional for this
application. C wire required
if Homekit is used.
• Set the R Jumper Switch
on the wall plate to R
Two wire powered humidifier, dehumidifier, ventilator
U1 IAQ relay
U2 IAQ relay
Notes
• Set the Jumper
Switch on the wall plate to
2 Wire
Single wire non-powered humidifier, dehumidifier, ventilator, or
dehumidification with low speed fan
U1IAQ relayNotes
• Set the Jumper Switch on
the wall plate to 1 Wire
10
Setup
Use one of the following options to setup the thermostat:
Honeywell Home appOn-screen menus
Download and login
to complete the setup.
Use instructions on the
following pages to complete the
setup.
Setup: On-screen menus
_ _ _ _
1 Press and hold (Weather button)
for 5 seconds to access the Main
Menu.
3 Using s, highlight
Set Up and press OK.
2 Using t, highlight Device
Details and press OK. Using t,
find the 4-digit password (date
code) and record it above. Press
OK to exit.
4 Using t, highlight Contractor
and press OK.
12
5 Enter the password by pressing
or t to select the first digit and
press OK. Continue for all four
digits.
6 Highlight Set Up and
press OK.
7 Press s or t to highlight the setting and
press OK. Continue until all settings have
been configured. For a full list of setup
options, see “Setup options” on page
14.
Note: To exit setup early, press t to
highlight EXIT
and press OK.
13
8 When all settings are configured,
save changes.
To save and confirm, highlight
Yes and press OK. To exit without
saving, press t to highlight No
and press OK.
Setup options
1 From the Contractor Menu, highlight Set Up and press OK.
2 Press s or t to highlight the setting and press OK. Continue until all settings have
been configured.
3 When all settings are configured, you will be prompted to save changes. Highlight
Yes and press OK to save and exit. To exit setup early by pressing t to highlight EXIT and press OK.
ISU # DescriptionSetting
1160Temperature
indication scale
2120Heating system type1 = Conventional forced air heat
Off
5°F to 60°F (in 5°F increments)
15.0°C to 15.5°C (in 2.5°C or 3.0°C increments)
5°F to 65°F (in 5°F increments)
15.0°C to 18.5°C (in 2.5°C or 3.0°C increments)
15
ISU # DescriptionSetting
3200Cool cycles per hour1 - 6
3220Cool cycles per hour
- stage 2
3240Heat cycles per hour1 - 12
3260Heat cycles per hour
- stage 2
3280Backup heat cycles
per hour
4120Adaptive intelligent
recovery
4160Minimum setpoint
(Note: Setting applies
to both heat and cool
setpoints)
4220Maximum setpoint
(Note: Setting applies
to both heat and cool
setpoints)
8100Humidifier type0 = None
8120Humidification -
window protection
1 - 6
1 - 12
1 - 12
0 = No
1 = Yes
50°F to 99°F
10.0°C to 37.0°C
40°F to 90°F
4.5°C to 32.0°C
1 = Steam
2 = Bypass or fan powered
0 = Off
1 = On
16
ISU # DescriptionSetting
8140Humidification
control
9100Dehumidification
equipment
9140Dehumidification
equipment setup
9160Dehumidification -
overcooling limit
9180Dehumidifier fan
control
10100 Ventilation type0 = None
10160 Ventilation fan
control
10240 Ventilation percent
on time
10280 Ventilation low
temperature lockout
0 = Humidify only when heat is On
1 = Humidify only when fan is On
2 = Humidify on demand: Thermostat controls fan
3 = Humidify on demand: Humidifier controls fan
0 = None
1 = A/C with low speed fan
2 = A/C with high speed fan
4 = Whole house dehumidifier
0 = Normally open
1 = Normally closed
0, 1, 2, 3°F
0.0, 0.5, 1.0, 1.5°C
0 = Thermostat controls fan
1 = Equipment controls fan
0 = Thermostat controls fan
1 = Equipment controls fan
10% to 100% (in 10% increments)
Off
20°F to 40°F (in 5°F increments)
29.0°C to 4.5°C (in 2.5°C or 3.0°C increments)
17
ISU # DescriptionSetting
10300 Ventilation high
temperature lockout
10320 Ventilation high dew
point lockout
11100 Home heat setpoint40°F to 90°F
11120 Home cool setpoint50°F to 99°F
11140 Setpoint for away
mode
11160 Away heat setpoint40°F to 90°F
11180 Away cool setpoint50°F to 99°F
14020 Temperature display
offset
14025 Humidity % offset12% RH to 12% RH
Off
80°F to 110°F (in 5°F increments)
26.5°C to 43.5°C (in 2.5°C or 3.0°C increments)
Off
65°F to 85°F (in 5°F increments)
18.5°C to 29.5°C (in 2.5°C or 3.0°C increments)
4.5°C to 32.0°C (in 0.5°C increments)
10.0°C to 37.0°C (in 0.5°C increments)
0 = Away setpoints
1 = Smart temperature setpoints
4.5°C to 32.0°C (in 0.5°C increments)
10.0°C to 37.0°F (in 0.5°C increments)
3°F to 3°F
18
Advanced Setup
Change Language
To change the language to either English, French, or Spanish:
From the Main Menu, press t to highlight Language and press OK.
1
Press t to highlight the desired language and press OK.
2
To save and confirm the changes, highlight Yes and press OK. To exit without
3
saving, press t to highlight No and press OK.
View Device Details
To view device details, such as model, version, WiFi version, and date code:
From the Main Menu, press t to highlight Device Details and press OK.
1
Press OK to exit back to the main menu.
2
Perform a System Test
To perform a system test:
From the Contractor Menu, press t to highlight the System Test and press OK.
1
Press t to highlight the category and pressOK.
2
Press t to highlight the test and pressOK.
3
Once the test is complete, press OK to return to the Contractor Menu.
4
View Power Supply Details
To view power supply details, such as battery status and eternal power details:
From the Contractor Menu, press t to highlight Power Supply and press OK.
1
PressOK to exit.
2
19
Frequently Asked Questions
Will the thermostat still work if WiFi connection is lost?
Yes, some features are managed only through the Honeywell Home app and will not
function while the connection is down. The temperature can be adjusted directly at the
thermostat. The thermostat will automatically reconnect to WiFi once the network is
restored.
Will the thermostat work with a Static IP Address Network scheme?
No, the router network needs to be set up for Dynamic Host Control Protocol (DHCP) for
the thermostat to dynamically get an IP address. Consult the router’s manual for set up
instructions.
What WiFi security standards are compatible with the thermostat?
• OPEN • WPA2_AES_PSK • WPA_TKIP_PSK
• WEP_PSK • WPA2_MIXED_PSK
The thermostat is not finding the in home WiFi network.
The thermostat operates in the 2.4GHz range. That may be why the thermostat does not
see the network but the smartphone, which operates in both the 2.4 and 5.0 GHz range,
sees the network. Most routers will broadcast two networks, one SSID on the 5.0 GHz
radio and one SSID on the 2.4 GHz radio.
Can the thermostat be used in a home that does not have WiFi?
The thermostat can work as a basic thermostat without WiFi. The key features, including
location based temperature control, require a WiFi connection.
Is WiFi needed to control ventilation, humidity or dehumidification?
Yes, these features are managed through the Honeywell Home app.
20
Troubleshooting
Installation is complete but the screen has circles lighting up around it. What
should be done?
When power is first restored to the thermostat, it takes up to three minutes to start up.
The display will light up in circles as it advances through its initial power up. Then, it will
display a unique network name, such as Stat 03. When the name is displayed, touch “OK”
to begin thermostat configuration.
Why does the screen on the thermostat go blank?
When someone is not near the thermostat, the display goes to sleep to conserve energy.
The thermostat can still be controlled through the Honeywell Home app. A motion
detector on the thermostat senses when someone approaches and wakes it up.
A change was made on the Honeywell Home app but it has not shown up on the
thermostat.
There may be a short delay after making temperature and setting changes in
the app.
There is a message that says Thermostat Power Lost. What does that mean?
This is an indication that power to the thermostat has been interrupted. Confirm that the
heating and cooling system is still powered.
If everything is powered as expected but the thermostat is still offline, please contact the
Technical Support team for assistance at 18006333991.
There is a message that says Internet Connection Lost. What does that mean?
The thermostat is connected to the router, but the router is not connected to
the Internet.
21
Can there be multiple users for geofencing?
Yes, there can be multiple users. Geofencing will trigger based on the last person to leave
and the first person to return. To properly use geofencing with multiple users:
• Each user needs to create their own account.
• Each user should use their login ID and password across his or her devices,
including smartphones and tablets.
• No two users should share the same account.
How are multiple users set up with the thermostat?
Access can be given to any or all of the thermostat locations through the
Honeywell Home app. Start by pressing the three-line menu icon in the upper right-hand
corner of the home screen. Press the gear wheel next to the location name. Select Users
and press + Add User located at the bottom of the screen. Type in the email address of
the person to be invited. If they have an account set up, the location will be automatically
added to their account. If they don’t have an account, they will receive an email invitation
prompting them to download the app and create their own account.
Note: All individuals with access to a thermostat share the same user privileges. Users
added will be able to change the thermostat’s settings, as well as add or delete other
users.
Is there a way to extend the signal strength?
The range or distance of the WiFi signal is determined by the homeowner’s router. Check
the router’s manual for additional information.
22
There is a message that says WiFi Signal Lost. What does that mean?
The WiFi signal to the thermostat has been lost. Wait for the thermostat
to reconnect or select a new network from the connection menu. If the thermostat is
unable to reconnect, you will need to troubleshoot the router to determine the cause.
What happens to the thermostat if the power goes out in the home?
All the settings are stored and managed via the Honeywell Home app. If power to the
thermostat is out, nothing will have to be reset. When power is restored, the thermostat
will start operating automatically according to set preferences.
Why is the thermostat showing up as offline?
If the thermostat displays a no WiFi icon on its screen or shows up as offline on the
Honeywell Home app, it has lost connection to the network. Make sure the router is
powered and broadcasting. The home’s WiFi network may need to be reset by power
cycling the router; consult the router’s instruction manual for directions on power cycling.
When the network has been restored, the thermostat will automatically reconnect.
An activation email hasn’t been received.
An email will be sent from connectedHome@alarmnet.com. An activation email is
needed to complete the account setup. If an activation email is not received after five
minutes, check the Spam folder of the email account.
If you do not find it in the Spam folder, click on the Resend button and the activation
email will be resent. If you still do not receive your activation email, please contact the
Technical Support team at 18006333991 for help.
23
Specifications
Electrical Ratings:
Terminal
W - O/B (Heating)18 to 30 VAC1.00 A
W2 - Aux/E (Heating)18 to 30 VAC0.60 A
Y (Cooling)18 to 30 VAC1.00 A
Y2 (Cooling)18 to 30 VAC0.60 A
K18 to 30 VAC1.00 A
G (Fan)18 to 30 VAC0.50 A
L (Output)18 to 30 VAC1.00 A
U1, U218 to 30 VAC0.40 A
Voltage
(50/60 Hz)Max. Current Rating
Power Consumption:
Full brightness = 3.0 VA
WiFi Communication:
2.4GHz band
Temperature Setting Range:
Heating: 40 to 90 °F (4.5 to 32 °C)
Cooling: 50 to 99 °F (10 to 37 °C)
Humidification Setting Range:
10% to 60% RH
Dehumidification Setting Range:
40% to 80% RH
Humidity Display Range:
0% to 99% RH
24
Basic Operations
Turn to set
desired temperature
Turn on/off
Weather
View 6 and
12 hour
forecasts
Turn on/off
HeatingCooling
Home/Away
Set to Home/Away
25
How to use your Honeywell Home app
Once your thermostat is configured and connected to your
smartphone or tablet, take advantage of the following features:
Thermostat
MY HOME
Access the
menu
72˚
Set desired
72
Select Fan mode
Auto/On/Circulate.
Select System
mode Auto/Heat/
Cool/Off/EM Heat
Interested in more Resideo products? Visit resideo.com to learn about all available products connected by the
Honeywell Home app.
App is regularly enhanced and may change.
FOLLOWINGSCHEDULE
SCHEDULEFANMODE
26
temperature
Schedule your home
comfort
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