Installation and servicing should be performed only by qualified and experienced technicians
to conform to all local codes and to maintain your warranty.
WARNING! 12 VDC/24 VAC models require the use of CSA Certified/UL
Listed Class 2 power adapters to ensure compliance with
electrical safety standards.
WEEE (Waste Electrical and Electronic Equipment). Correct disposal of
this product (applicable in the European Union and other European
countries with separate collection systems). This product should be
disposed of, at the end of its useful life, as per applicable local laws,
regulations, and procedures.
Explanation of Graphical Symbols
CAUTION
RISK OF
ELECTRIC SHOCK
DO NOT OPEN
CAUTION: TO REDUCE THE RISK OF
ELECTRIC SHOCK, DO NOT REMOVE
THE COVER. NO USER-SERVICEABLE
PARTS INSIDE REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL
Document 800-00031 Rev A3
04/08
THIS SYMBOL INDICATES
THAT DANGEROUS VOLTAGE
CONSTITUTING A RISK OF
ELECTRIC SHOCK IS PRESENT
WITHIN THE UNIT.
THIS SYMBOL INDICATES
THAT IMPORTANT OPERATING
AND MAINTENANCE
INSTRUCTIONS ACCOMPANY
THIS UNIT.
FCC Compliance Statement
Information to the User: This equipment has been tested and found to comply with the limits
for a Class B digital device. Pursuant to Part 15 of the FCC Rules, these limits are designed to
provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the
interference. For example, try reorienting or relocating the receiving antenna, increasing the
separation between the equipment and receiver, or connecting the equipment to an outlet on a
different circuit.
CautionChanges or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment.
This Class B digital apparatus complies with Canadian ICES-003.
Manufacturer’s Declaration of Conformance
The manufacturer declares that the equipment supplied with this guide is compliant with the
essential protection requirements of the EMC directive 2004/108/EC and the Low Voltage
Directive LVD 2006/95/EC, conforming to the requirements of standards EN 55013 for
emissions, EN 50130-4 for immunity, and EN 60065 for Electrical Equipment safety.
The unobtrusive, low-profile design of the HD4U/X CCTV Camera is ideal for indoor and
outdoor installations in commercial and residential venues.
Before You Begin
Please read this guide carefully before you install the HD4U/X CCTV Camera.
Keep this guide for future reference.
Unpack Everything
Check that the items received match those listed on the order form and packing slip. The
HD4U/X packing box should include, in addition to this User Guide:
•One fully-assembled HD4U/X camera, including factory-installed pigtail power and video
connectors
•One service monitor cable
•One wall mount adapter plate
•One HD4U/X hardware kit
•One bag containing mounting screws
•One Product warranty
If any parts are missing or damaged, contact the dealer you purchased the camera from or call
Honeywell Customer Service (see Warranty and Service).
6
Equipment Required
You will require the following tools to complete the installation:
•Phillips screwdriver
•Tools supplied in the hardware kit (three Allen keys: one each for the security screw on the
lid, the conduit plug locking screw, and the lens locking screw)
•Side-cutters
Document 800-00031 Rev A7
04/08
Installation
The HD4U/X is weather-sealed for indoor or outdoor locations. The HD4U/X is a fully-integrated
enclosure with camera and lens. The wiring can be completely concealed to reduce the risk of
tampering.
HD4U/X dome
enclosure
Mounting the Camera
The HD4U/X Camera is designed to be surface mounted on a wall or ceiling. Before you mount
the camera, use the mounting template provided to mark and pre-drill the holes.
8
Connecting Cables Through the Housing Base
For installations that require pulling cables through the grommet located in the bottom of the
base:
1.Use a sharp knife to cut an ! opening in the base gasket (see Figure 1). Be careful. The
opening should be only big enough to feed the cable assembly through.
2.Pull the cabling through the opening.
3.Apply appropriate sealant around the opening to prevent moisture from entering the
housing.
Figure 1Cable Connection Through Grommet
!
Base gasket opening
Document 800-00031 Rev A9
04/08
Connecting Cables Through the Side Conduit
1.Peel back the bottom flat gasket below the side conduit just enough to expose the security
screw.
2.Use the supplied Allen key to loosen and remove the security screw (see Figure 2).
3.Use a flat screwdriver to unscrew the conduit plug.
4.Pull the cables through the hole.
5.Apply appropriate sealant around the opening to prevent moisture from entering the
housing.
Figure 2Cable Connection Through Side Conduit
side conduit
security screw
10
Allen key
(supplied)
Electrical Box Installations
Figure 3 illustrates how to mount the HD4U/X directly to a 4S electrical box or directly to wall or
ceiling. For 4S electrical box installations, you can use the supplied adapter plate to cover
ceiling or wall imperfections around the electrical box opening.
Figure 34S Electrical Box Installation
Electrical box
(not supplied)
Ceiling/wall
Secure the adapter
plate to the 4S
electrical box using
appropriate screws
(not supplied)
Secure the HD4U/X base
with screws appropriate to
your installation (supplied)
For surface mount
installations (without an
electrical box), use
#6-1 7/16 inch slotted Type
A screws (x4) supplied
Adapter plate
(use is optional)
HD4U/X base
NoteHoneywell recommends that you orient the conduit plug facing downwards (wall
mount installations) to prevent moisture from entering the housing.
Document 800-00031 Rev A11
04/08
Figure 4 illustrates how to mount the HD4U/X directly to a double gang or single gang electrical
box.
Figure 4Double Gang/Single Gang Electrical Box Installation (Single Gang Shown)
Electrical box
(not supplied)
Ceiling/wall
HD4U/X base
Secure the HD4U/X base
with screws appropriate to
your installation (not
supplied)
For surface mount
installations (without an
electrical box), use
#6-1 7/16 inch slotted Type
A screws (x4) supplied
12
Connecting the Wiring
Follow Figure 5 to connect the video and power wires.
Figure 5Wiring Connection
Video: female BNC
Power
Red+
Black –
NoteFor secure installations,
surface-mounted cables should
be protected by plastic or metal
cable covers.
Adjusting the Camera
To adjust the HD4U/X Camera:
1.Apply 12 VDC or 24 VAC power to the camera and monitor the video signal.
2.Loosen the screws that lock the gimbal assembly in place (see Figure 6).
3.Adjust the camera carrier to the desired view.
4.Tighten the screws to lock the gimbal assembly in place.
NoteOrient the camera as shown in Figure 6 to maintain the correct picture orientation.
Document 800-00031 Rev A13
04/08
Figure 6Gimbal Adjustment
Top viewAngle view
Locking screw. Loosen to
adjust Horizontal (B).
Joystick (5 way) See
Camera Functions.
Locking
screw
Setscrews (x2). Loosen to
adjust Pan (C). Other setscrew
located on opposite side.
B
C
Set focal length
(bottom)
Set focus
(top)
A
Legend
A = Tilt rotation
B = Horizontal rotation
C = Pan rotation
Adjusting the Lens Focus
Lenses are pre-focused at the factory but may require a final adjustment after installation
because the optical effect of the dome may cause a slight defocusing of the lens.
TECH TIP! To check the focus, hold the dome over the lens while making any adjustments.
To adjust the camera direction, view angle and focus, connect the service monitor cable
(supplied) to the video monitor output.
14
Camera Setup
Camera Functions
!
#
$
"
MENU
CAMERA SETUP ..
Select a menu,
then press down
the joystick to
enter the
submenu.
OSD Menu Structure
VIEWING ..
WDR PRESETS ..
DAY/NIGHT SETUP ..
VERSION INFO ..
RESTORE DEFAULTS <NO>
>
EXIT EXIT W/O SAVE.
Joystick
control
(5 way)
Move the
joystick #
to change
the status.
- Press down on the joystick and hold two seconds
to access the MAIN MENU.
- Press down to enter a screen or select a menu
option.
#, $
Move horizontally to and between menus and
options
!,"
Move vertically to and between menus and options
“…” indicates submenus
To leave the screen and return to the previous menu,
select PREVIOUS PAGE, and then press down on
the joystick.
, $
To save your changes, select SAVE & EXIT, and then
press down on the joystick . Your settings remain in
effect when power is turned off, then on again.
4 Setup menus for easy
programming
CAMERA
SETUP
DIG SLOW SHUTTER …
SYNC MODE
AGC …
WHITE BALANCE
AI THOLD
Document 800-00031 Rev A15
04/08
VIEWING
FLIP
ID DISPLAY …
SHARPNESS
BRIGHTNESS
RESOLUTION
COLOR ADJ.
WDR PRESETS
PRESETS
FLUORESCENT
MENU
DAY/NIGHT
SETUP
D/N CONTROL …
NIGHT MODE
TDN DELAY
VERSION
INFO
Menu:
FW Rev:
RESTORE
DEFAULTS
NO
YES
EXIT
SAVE & EXIT
EXIT W/O SAVE
Configuring the WDR Presets
Select the appropriate camera mode for the lighting conditions.
LOADING DOCK
GAMING
LICENSE PLATE
OUTDOOR
CUSTOM
ATM
LOBBY
The table below explains the Preset options on the WDR PRESETS menu. Double-click a
Preset to display a read-only screen showing the factory settings. INDOOR is the default.
<CUSTOM>Opens the CUSTOM screen where you can adjust the limits of the wide dynamic range by
CUSTOM
WDR LIMIT 36 036
>
AESSHADOWS
PREVIOUS PAGE .
moving the cursor.
!
Note Watch the changes on the video monitor for the best results.
>WDR LIMIT Adjust the dynamic range to change the camera’s light optimization. Reduce the level to
lower the dynamic range. Adjust the slider from 0 to 36 (default is 20).
16
<AES>The AES (Automatic Electronic Shutter) feature compensates for excessive light levels by
automatically adjusting the shutter speed of the camera. Select from:
HIGHLIGHTS for optimum exposure of bright areas of the scene.
SHADOWS for optimum exposure of dark areas of the scene.
Optimizing the Camera Setup
NoteThis menu is for advanced users only.
The table below explains the options on the CAMERA SETUP menu. Each selection on this
menu takes you to a separate screen (see description below).
CAMERA SETUP
DIG SLOW SHUTTERX2 ..
SYNC MODE ..LL ..
AGC26 dB
WHITE BALANCE ..
>
AI THOLD -18 -4260
!
DIG SLOW
SHUTTER
Digital Slow Shutter. Select a shutter speed, from x2 to x32. Notice that the AGC value
changes accordingly. (For more about AGC, see page 18.)
> CUSTOM.Opens the SLOW SHUTTER SETUP menu where you select the optimum exposure
SLOW SHUTTER SETUP
SHUT MODESHUT PRI ..
>
PREVIOUS PAGE .
adjustment. Shutter mode options are:
SHUT PRI (Priority) to select the sensitivity LIMIT from 0 to 60 (26 is the default), or the
sensitivity THRESHOLD from 22 to 34 (22 is the default). See figure on left.
GAIN PRI (Priority) to adjust the noise LIMIT in the image, from 0 to 60 (26 is the
AUTO SHUTTER--SHUT PRI
LIMIT
>
THRESHOLD
PREVIOUS PAGE .
Document 800-00031 Rev A17
04/08
026 60
!
22 22 34
default), or adjust the gain THRESHOLD from 28 to 42 (28 is the default).
MANUAL to manually set the sensitivity LIMIT from 0 to 60 (26 is the default).
!
>SYNCSynchronize the vertical interval sync pulse of your camera with other equipment to
LINE LOCK
V PHASE
>
PREVIOUS PAGE .
0519624
reduce the effect of picture roll on the monitor. Select either:
<INTERNAL> (default) for cameras using DC power or when line lock is not required,
!
or
<LINE LOCK> to open the Line Lock screen where you can adjust the Vertical Phase
(V PHASE) from 0 to 624 (519 is the default).
>AGCAutomatic Gain Control. This setting affects the day/night threshold. A higher AGC value
results in the camera switching from day to night mode at lower levels. While observing
a video monitor, adjust the noise in the image, from 0 dB to 36 dB.
>WHITE BALANCEOpens the WHITE BALANCE menu where you set how the camera tracks to accept
different lighting conditions within the color range of 2000K to 11000K.
<ATW Normal>
<ATW Desat>
WHITE BALANCE LIMITS
LOW LIMIT
>
HIGH LIMIT
PREVIOUS PAGE .
!
2K 2100 5.5K
5.5K 8800 11K
The ATW Normal (default) and ATW Desat (Desaturation) options open the WHITE
BALANCE LIMITS screen where you set the Low and High white balance limits (2100K
to 8800K) while observing the video monitor.
ATW Desat is useful for low light conditions.
!
<AWB>Opens the PUSH AWB CONFIRM screen where you save your AWB settings to have
them take effect, or select CANCEL. Auto white balance ensures that color integrity is
maintained.
Caution Selecting Save will overwrite all previous settings.
<MANUAL …>Opens the MANUAL WHITE BALANCE menu where you adjust the color settings while
MANUAL WHITE BALANCE
ADJ MODE<R/B ..>
>
PREVIOUS PAGE .
observing the scene in the video monitor. Options are:
<KELVIN> Move the cursor to set the TINT, from 2K to 11K (2900 is the default).
<R/B> Adjust the RED and BLUE settings, from -20 to 20. The default red is -18 and
the default blue is 13.
R/B ADJUST
RED-18 -2020
>
BLUE 13 -2020
PREVIOUS PAGE .
Use this feature when:
•Non-standard lighting exists or color lighting temperature exceeds the range of the
!
!
camera.
•A significant part of the scene contains a single color or a completely red or blue
background.
18
<ATW Xtnd>Automatic Tracking White Balance (Extended Range). Continuously monitors the color
temperature while an internal micro controller sets the white balance. Select this mode
when the scene illumination varies between indoor scenes and outdoor scene lighting.
Operating color temperature range is 2000K to 11000K.
>ADVANCED
WHITE BAL ..
ADVANCED WHITE BALANCE
MGNTA CTRLOFF
>
WB BIAS
-2K0 2K
PREVIOUS PAGE .
Opens the ADVANCED WHITE BALANCE menu where you can adjust the magenta or
the white balance bias. Options are:
<MGNTA CTRL>. Select
<OFF>, <ON>, or
!
<CUSTOM> to open the MAGENTA CONTROL screen and, while observing the
video monitor, adjust the level, from 0 to 100 (5 is the default).
<WB BIAS> to adjust the level from -2K to 2K (0 is the default).
>AI THOLDAdjust the Automatic Iris (AI) threshold, from -42 to 60 (-18 is the default).
Note When using a manual iris lens, set the AI threshold to -42 (recommended).
The AI threshold is factory set to -18 for all WDR presets.
Setting the Camera Image Properties
The table below explains the options on the VIEWING menu.
<ON> to reverse the image horizontally on the video monitor, or
<OFF> (default)
> ID DISPLAY.Select ON to open the CAMERA ID SETUP screen where you can add a CAMERA
CAMERA ID SETUP
CAMERA ID
ID POSITION UP-LEFT
>
PREVIOUS PAGE .
ID (title) of up to 8 characters.
Move the cursor (>) to CAMERA ID, then press down on the joystick. The first
character appears. Press #, or $ to change the character, then press down on the
joystick to move to the next character.
When you are satisfied, press &, or' and move the cursor to another item.
>ID POSITIONSelect where you want the Camera ID to appear on the monitor screen Select from
>SHARPNESSSelect the level of sharpness of the image. Choices are:
<NORMAL> (default)
<SHARP>
<SOFT>
>BRIGHTNESSWhile observing the video monitor, move the cursor to adjust the overall brightness
level, from 80 to 130 (110 is the default).
>RESOLUTIONSelect the camera resolution. Choices are:
<NORMAL> (default)
<HIGH>
>COLOR ADJWhile observing the video monitor, move the cursor to adjust the color saturation,
from -8 to 8 (0 is the default).
20
Setting the Day/Night Control
The table below explains the options on the DAY/NIGHT SETUP menu.
DAY/NIGHT SETUP
DAY/NIGHT SETUPAUTO
NIGHT MODE ..ON
TDN DELAY 010
>
PREVIOUS PAGE .
!
Note
This setting is dependent on the AGC setting (See >AGC on page 18).
>DAY/NIGHT SETUP Select either:
<AUTO> (default) depending on light level, the camera automatically switches from
color to black and white.
<OFF> the camera stays color mode regardless of light level.
<ON> the camera stays in black and white mode regardless of light level.
>CLR BURSTThe CLR BURST screen determines the video signal type used when the camera
switches from color to black and white mode. The options are:
<ON> (default) B/W with color burst.
<OFF> B/W without color burst.
>TDN DELAYSets the time period in seconds that the camera waits before switching modes. This
prevents unnecessary switching (for example, when an object passes briefly in front of
the camera.)
NoteCertain video recorders require color carrier/burst to operate.
Document 800-00031 Rev A21
04/08
Restoring Settings
On the main MENU, select RESTORE DEFAULTS, then YES followed by ENTER (middle
button). This reloads the factory default camera settings.
CautionThis action replaces all custom settings.
CAMERA SETUP …
VIEWING …
WDR PRESETS <Custom>
DAY/NIGHT SETUP …
VERSION …
RESTORE DEFAULTS <YES>
>
EXIT
MENU
22
Installing the Enclosure Cover
To install the enclosure cover, use the Allen key (supplied) to secure the HD4U/X dome
enclosure to the base with four #8-32 security screws.
Figure 7Enclosure Cover Installation
HD4U/X dome enclosure
#8-32 security screws (x3)
Routine Maintenance
Use regular liquid cleaners to remove dirt and grime from the HD4U/X dome.
CautionDo not use harsh or abrasive cleaners which can scratch the polycarbonate
dome and reduce visibility for the camera.
If the camera view is obstructed by scratches, remove the front plate and rotate to find an
unscratched part of the dome.
Document 800-00031 Rev A23
04/08
Solving Common Technical Issues
❐
No Video
Fuzzy Video
Check that the power supply voltage is within the operating specifications for your camera
model. See Specificationsfor details.
Check the video signal connections are correct.
❐
Check for a loose connection.
❐
❐
Check that the video ground connections.
Check for ground loops.
❐
Image has a
white cast
Which
preset is
right?
Changing
AGC value
affects WDR
preset
❐ Select the Wide Dynamic Preset that gives you the best picture for your scene. If you still
have the problem, go to the CUSTOM menu and reduce the dynamic range slider to a
lower value. Using the VIEWING menu, set the resolution to High and Sharpness to
Normal or to Sharp.
❐ The WDR presets consist of 3 main types—center-weighted scene, full scene, and full
scene with spot glare. Depending on the scene, you can narrow down your choice to the
presets within each of these groups. Most applications can use the full scene presets—
INDOOR or OUTDOOR—as these are optimized for general lighting conditions.
If the area of interest is primarily in the center of the scene, use the ATM, LOADING DOCK,
or LOBBY presets.
For scenes in which there are hot spots of illumination and angle of view, the GAMING
and LICENSE PLATE presets will offer the best picture quality for seeing the objects of
interest.
❐ The WDR presets set the dynamic range, the exposure, sharpness, and the AGC level.
Changing any of these changes the WDR preset to Custom. The preset that you selected
was still loaded, except that the AGC had changed, thus customizing your setup. Custom
allows you to modify the dynamic range and exposure of the preset.
Call Honeywell Technical Support for additional assistance (see Warranty and Service).
24
Warranty and Service
Subject to the terms and conditions listed on the Product warranty, during the warranty
period Honeywell will repair or replace, at its sole option, free of charge, any defective
products returned prepaid.
In the event you have a problem with any Honeywell product, please call Customer Service
at 1.800.796.CCTV for assistance or to request a Return Merchandise Authorization (RMA) number.
Be sure to have the model number, serial number, and the nature of the problem available
for the technical service representative.
Prior authorization must be obtained for all returns, exchanges, or credits. Items shipped
to Honeywell without a clearly identified Return Merchandise Authorization (RMA)
number may be refused.
Document 800-00031 Rev A25
04/08
Specifications
Video Signal Specifications
Video Standard:525 lines, 2:1 interface 625 lines, 2:1 interface
Scanning System:Progressive
Image Sensor:1/3 in. WDR digital image device
Number of Pixels (H x V):720 (H) x 540 (V)
Dynamic Range:102dB typical, 120dB max
Day/Night Operation:Day:Infrared (IR) cut filter
Minimum Illumination:0.4 lux @ F1.4
Horizontal Resolution:520 TV lines
Lens Type:2.8 – 10 mm @ F1.4 (IR corrected)
Video Output:1 V p-p composite @ 75 Ohms
Sync System:12 VDC: Internal
Signal to Noise Ratio:50 dB typical
Auto Gain Control (AGC):Auto (0– 36 dB maximum)
Automatic Electronic Shutter (AES):1/60–1/100,000 sec1/50 –1/100,000 sec
Lens Iris Control:DC drive
White Balance:ATW/AWB/ATW Xtnd/Manual
Line Lock Phase Adjust:Adjustable line lock vertical phase, ± 180°
Temperature:Operating: -13°F to +122°F (-25°C to +50°C)
Storage: -4°F to +140°F (-20°C to +60°C)
Mechanical Specifications
Dimensions (D) x (H):5.5 in. x 3.6 in.(140.2 mm x 91.5 mm)
Weight:2.5 lb. (1.1 kg) max
Housing Construction:Diecast aluminum
Housing Finish:Powder coated
Video Output:BNC connector
Power Input:12-inch tinned leads
Maximum Power Supply Cable Length (feet/meters)
Cameras With AC/DC Power Supplies
Wire gauge
Total
load
3.5 W15 VDC200/61325/99826/2521315/401
3.5 W24 VAC771/2351512/4613835/11696187/1886
Power
supply
24 AWG22 AWG18 AWG16 AWG
Note Calculations are based on an unregulated linear power supply, which would be
the worst case. Using a regulated or switching power supply can increase the
cable distance. Honeywell recommends using a CSA Certified/UL listed Class
2 power adapter to ensure compliance with electrical safety standards.
Maximum Video Coaxial Cable Length (feet/meters)
Cable typeRG-59RG-6RG-11
Wire gauge23 AWG*18 AWG*14 AWG*
Maximum length (feet/meters)750/2291500/4572000/610
* Copper clad steel core, 95% braided shield
28
HD4U Mounting Template
Document 800-00031 Rev A29
04/08
30
Document 800-00031 Rev A31
04/08
Honeywell Video Systems (Head Office)
2700 Blankenbaker Pkwy, Suite 150
Louisville, KY 40299, USA
www.honeywellvideo.com
℡ +1.800.796.2288
Honeywell Security Australia Pty Ltd.
Unit 5, Riverside Centre, 24-28 River Road West
Parramatta, NSW 2150, Australia
www.honeywellwsecurity.com/au
℡ +61.2.8837.9300
Honeywell Security Asia Pacific
33/F Tower A, City Center, 100 Zun Yi Road
Shanghai 200051, China
www.asia.security.honeywell.com
℡ +86 21.2527.4568
Honeywell Security Asia
Flat A, 16/F, CDW Building, 388 Castle Peak Road
Tsuen Wan, N.T., Hong Kong
www.asia.security.honeywell.com
℡ +852.2405.2323
Honeywell Security France
Parc Gutenberg, 8, Voie La Cardon
91120, Palaiseau, France
www.honeywell.com/security/fr
℡ +33.01.64.53.80.40
Honeywell Security Italia SpA
Via della Resistenza 53/59
20090 Buccinasco
Milan, Italy
www.honeywell.com/security/it
℡ ++39.02.48880551
Honeywell Security España
Mijancas 1. 3
P. Ind. Las Mercedes
28022 Madrid, Spain
www.security.honeywell.com/es
℡ +34.902.667.800
a
Planta
Honeywell Video Systems Northern Europe
Netwerk 121
1446 WV Purmerend, The Netherlands
www.honeywell.com/security/nl
℡ +31.299.410.200
Honeywell Systems Group
Aston Fields Road, Whitehouse Ind Est
Runcorn, Cheshire, WA7 3DL, UK
www.honeywell.com/security/uk
℡ +44 (0)1928 756999
Honeywell Security South Africa
Unit 6 Galaxy Park, 17 Galaxy Avenue
Linbro Park, P.O. Box 59904
2100 Kengray, Johannesburg, South Africa