Mounting instruction and
operating manual
Access Point p. 2
HmIP-HAP-UK
Package contents
Quantity Description
1
1 Plug-in mains adapter
1 Network cable
2 Screws
2 Plugs
1 User manual
Documentation © 2017 eQ-3 AG, Germany
All rights reserved. Translation from the original version in German. This manual may not be reproduced in any format, either in
whole or in part, nor may it be duplicated or edited by electronic,
mechanical or chemical means, without the written consent of
the publisher.
Typographical and printing errors cannot be excluded. However,
the information contained in this manual is reviewed on a regular
basis and any necessary corrections will be implemented in the
next edition. We accept no liability for technical or typographical
errors or the consequences thereof.
All trademarks and industrial property rights are acknowledged.
Printed in Hong Kong
Changes may be made without prior notice as a result of technical advances.
151413
Version 2.0 (03/2020)
2
Homematic IP Access Point (UK)
Table of contents
1 Information about this manual......................................4
2 Hazard information ..........................................................4
3 Homematic IP – The next smart home generation . 7
4 Function and device overview ......................................8
5 Start-up ............................................................................10
5.1 Set-up and mounting of the Access Point .....................10
5.2 First steps: Connecting devices and adding rooms .....13
5.3 Operation and configuration ............................................14
6 Troubleshooting ............................................................. 14
6.1 Command not confirmed .................................................. 14
6.2 Duty cycle .............................................................................14
6.3 Error codes and flashing sequences ...............................15
7 Restore factory settings ................................................ 17
7.1 Resetting the Access Point ................................................ 17
7.2 Resetting and deleting the entire installation ................18
8 Maintenance and cleaning ...........................................19
9 General information about radio operation ............ 20
10 Technical specifications ................................................ 21
3
Information about this manual
1 Information about this manual
Read this manual carefully before beginning operation
with your Homematic IP components. Keep the manual
so you can refer to it at a later date if you need to. If you
hand over the device to other persons for use, hand over
this manual as well.
Symbols used:
Attention!
This indicates a hazard.
Please note:
This section contains important additional
information.
2 Hazard information
We do not assume any liability for damage to
property or personal injury caused by improper
use or the failure to observe the hazard
information. In such cases any claim under
warranty is extinguished! For consequential
damages, we assume no liability!
4
Hazard information
Do not use the device if there are signs of damage
to the housing, control elements or connecting
sockets, for example, or if it demonstrates a
malfunction. If you have any doubts, please have
the device checked by an expert.
Do not open the device. It does not contain any
parts that can be maintained by the user. In the
event of an error, have the device checked by an
expert.
For safety and licensing reasons (CE),
unauthorized change and/or modification of the
device is not permitted.
The device may only be operated indoors and
must be protected from the eects of moisture,
vibrations, solar or other methods of heat
radiation, cold and mechanical loads.
The device is not a toy; do not allow children to
play with it. Do not leave packaging material lying
around. Plastic films/bags, pieces of polystyrene,
etc. can be dangerous in the hands of a child.
For power supply, only use the original power
supply unit (5 VDC/550 mA) delivered with the
device.
5
Hazard information
The device may only be connected to an easily
accessible power socket outlet. The mains plug
must be pulled out if a hazard occurs.
Always lay cables in such a way that they do not
become a risk to people and domestic animals.
The device may only be operated within
residential buildings.
Using the device for any purpose other than that
described in this operating manual does not fall
within the scope of intended use and shall
invalidate any warranty or liability.
6
Homematic IP – The next smart home generation
3 Homematic IP – The next smart
home generation
With Homematic IP, you can install your smart home
solution in just a few little steps.
The Homematic IP Access Point is the central element of
the Homematic IP smart home system and communicates
with the Homematic IP radio protocol. All devices of the
Homematic IP system can be configured comfortably
and individually with a smartphone via the Homematic IP
app. The available functions provided by the Homematic
IP system in combination with other components are
described in the Homematic IP User Guide. All current
technical documents and updates are provided at
www.homematic-ip-com.
7
Function and device overview
A
4 Function and device overview
The Homematic IP Access Point is the central unit of the
Homematic IP system.
It connects smartphones via the Homematic IP cloud with
all Homematic IP devices and transmits configuration data
and control commands from the app to all Homematic IP
devices. You can simply adjust your smart home control
to your personal needs at any time and place.
Device overview
Front
(A) System button and LED
8
Back
Function and device overview
B
D
(B) QR code and device number (SGTIN)
(C) Screw holes
(D) Interface: Network cable
(E) Interface: Plug-in mains adapter
C
E
9
Start-up
5 Start-up
This chapter describes how to set up your Homematic IP
system step by step.
First install the Homematic IP app on your smartphone
and set up your Access Point as described in the
following section. Once your Access Point has been
set up successfully, you can add and integrate new
HomematicIP devices to your system.
5.1 Set-up and mounting of the Access Point
The Homematic IP app is available for iOS and
Android and can be downloaded for free in the
corresponding app stores.
• Download the Homematic IP app in the app store
and install it on your smartphone.
• Start the app.
• Place the Access Point close to your router and
a socket.
Always keep a minimum distance of 50 cm
between the Homematic IP Access Point and
your WLAN router.
• Connect the Access Point with the router using
the supplied network cable (F). Provide power
supply for the device using the supplied plug-in
mains adapter (G).
10
LAN
F
G
• Scan the QR code (B) on the back side of your
Access Point. You can also enter the device
number (SGTIN) (B) of your Access Point
manually.
Start-up
11
Start-up
• Please confirm in the app if the LED of your
Access Point lights up permanently blue.
If the LED lights up dierently, please follow the
instructions in the app or see “6.3 Error codes and
flashing sequences” on page 15.
• The Access Point is registered to the server. This
may take a few minutes. Please wait.
• After successful registration, please press
the system button of your Access Point for
confirmation.
12
Start-up
• Teaching-in will be carried out.
• The Access Point is now set up and immediately
ready for use.
5.2 First steps: Connecting devices and
adding rooms
As soon as your Homematic IP Access Point and the
Homematic IP app are ready for use, you can connect
additional Homematic IP devices and allocate them in the
app to dierent rooms.
• Tap on the main menu symbol at the bottom right
of the app homescreen and select the menu item
“Teach-in device”.
• Establish the power supply of the device you
want to teach-in, in order to activate the teach-in
mode. For further information, please refer to the
operating manual of the corresponding device.
• Follow the instructions of the app step by step.
• Select the desired solution for your device.
• In the app, give the device a name and create a
new room or allocate the device to an existing
room.
Please define the device names very carefully in
order to avoid assignment errors when using
various devices of the same type. You can change
the device and room names at any time.
13
Troubleshooting
5.3 Operation and configuration
After having connected your Homematic IP devices and
allocated them to rooms, they will be you can comfortably
control and configure your Homematic IP system.
For further information about operation via the app and
configuration of the Homematic IP system, please refer to
the Homematic IP User Guide (available in the download
area at www.homematic-ip.com).
6 Troubleshooting
6.1 Command not confirmed
If at least one receiver does not confirm a command,
this may be caused by radio interference (see “9 General
information about radio operation” on page 20). The
error will be displayed in the app and may be cause by
the follow:
• Receiver cannot be reached
• Receiver is unable to execute the command (load
failure, mechanical blockade, etc.)
• Receiver is defective
6.2 Duty cycle
The duty cycle is a legally regulated limit of the
transmission time of devices in the 868 MHz range. The
aim of this regulation is to safeguard the operation of all
devices working in the 868 MHz range. In the 868 MHz
frequency range we use, the maximum transmission
14
Troubleshooting
time of any device is 1% of an hour (i.e. 36 seconds in an
hour). Devices must cease transmission when they reach
the 1% limit until this time restriction comes to an end.
Homematic IP devices are designed and produced with
100% conformity to this regulation.
During normal operation, the duty cycle is not usually
reached. However, repeated and radio-intensive teachin processes mean that it may be reached in isolated
instances during start-up or initial installation of a system.
If the duty cycle limit is exceeded, the device may stop
working for a brief period. The device starts working
correctly again after a short period (max. 1 hour).
6.3 Error codes and flashing sequences
Flashing code Meaning Solution
Permanent
orange
lighting
Fast blue
flashing
Permanent
blue lighting
Access Point is
starting
Connection to
the server is being established
Normal operation, connection
to server is
established
Please wait shortly
and observe the
subsequent flashing behaviour.
Wait until the connection is established and the LED
lights permanently
blue.
You can continue
operation.
15
Troubleshooting
Fast yellow
flashing
Permanent
yellow lighting
Alternately
long and
short orange
flashing
Fast red
flashing
Fast orange
flashing
1x long green
lighting
1x long red
lighting
16
No connection
to network or
router
No Internet connection
Connect the Access Point to the
network/router.
Please check the
Internet connection and firewall
settings.
Update in progress
Please wait until
the update has
been completed
Error during
update
Please check the
server and Internet
connection. Restart the Access
Point.
Stage before
restoring the
factory settings
Press and hold
down the system
button again for
4 seconds, until
the LED lights up
green.
Reset confirmed You can continue
operation.
Reset failed Please try again.
Restore factory settings
7 Restore factory settings
The factory settings of your Access Point as well as of
your entire installation can be restored. The operations
distinguish as follows:
• Resetting the Access Point:
Here, only the factory settings of the Access
Point will be restored. The entire installation will
not be deleted.
• Resetting and deleting the entire installation:
Here, the entire installation is reset. Afterwards,
the app has to be uninstalled and reinstalled.
The factory settings of your single Homematic IP
devices have to be restored as to enable them to
be connected again.
7.1 Resetting the Access Point
To restore the factory settings of the Access Point, please
proceed as follows:
• Disconnect the Access Point from the power
supply. Therefore, unplug the mains adapter.
• Plug-in the mains adapter again and press and
hold down the system button for 4s at the same
time, until the LED will quickly start flashing
orange.
• Release the system button again.
• Press and hold down the system button again for
4 seconds, until the LED lights up green. If the
17
Restore factory settings
LED lights up red, please try again.
• Release the system button to finish the procedure.
The device will perform a restart and Access Point is
being reset.
7.2 Resetting and deleting the entire
installation
To reset the factory settings of the entire installation, the
procedure described above must be performed twice in
succession, within 5 minutes:
• Reset the Access Point as described above.
• Wait at least 10 seconds until the LED permanently
lights up blue.
• Immediately afterwards, perform the reset for the
second time by disconnecting the Access Point
from the power supply again and repeating the
previously described steps.
• After the second restart, your system will be reset.
After the second restart, your system will be reset.
18
Maintenance and cleaning
8 Maintenance and cleaning
The device does not require you to carry out any
maintenance. Enlist the help of an expert to carry
out any maintenance or repairs.
Clean the device using a soft, lint-free cloth that is clean
and dry. You may dampen the cloth a little with lukewarm
water in order to remove more stubborn marks. Do not
use any detergents containing solvents, as they could
corrode the plastic housing and label.
19
General information about radio operation
9 General information about radio
operation
Radio transmission is performed on a non-exclusive
transmission path, which means that there is a possibility
of interference occurring. Interference can also be
caused by switching operations, electrical motors or
defective electrical devices.
The range of transmission within buildings can
dier greatly from that available in the open air.
Besides the transmitting power and the reception
characteristics of the receiver, environmental
factors such as humidity in the vicinity have an
important role to play, as do on-site structural/
screening conditions.
Hereby, eQ-3 AG, Maiburger Str. 29, 26789 Leer/Germany
declares that the radio equipment type Homematic IP
HmIP-HAP-UK is in compliance with Directive
2014/53/EU. The full text of the EU declaration of
conformity is available at the following internet address:
www.eq-3.com
20
Technical specifications
10 Technical specifications
Device short name:
Supply voltage
Plug-in mains adapter (input): 100 V-240 V/50 Hz
Power consumption
plug-in mains adapter: 2.5 W max.
Supply voltage: 5 V
Current consumption: 500 mA max.
Standby
power consumption: 1.1 W
Degree of protection: IP20
Ambient temperature: 5 to 35 °C
Dimensions (W x H x D): 118 x 104 x 26 mm
Weight: 153 g
Radio frequency band: 868.0-868.6 MHz
869.4-869.65 MHz
Maxium radiated power: 10 dBm max.
Receiver category: SRD category 2
Typ. open area RF range: 400 m
Duty cycle:
Network: 10/100 MBit/s, Auto-MDIX
Subject to technical changes.
HmIP-HAP-UK
DC
< 1 % per h/< 10 % per h
21
Technical specifications
Instructions for disposal
Do not dispose of the device with regular
domestic waste! Electronic equipment must be
disposed of at local collection points for waste
electronic equipment in compliance with the
Waste Electrical and Electronic Equipment
Directive.
Information about conformity
The CE sign is a free trading sign addressed
exclusively to the authorities and does not
include any warranty of any properties.
For technical support, contact your specialist
dealer.
22
Free download of the Homematic IP app!
Bevollmächtigter des Herstellers:
Manufacturer’s authorised representative:
eQ-3 AG
Maiburger Straße 29
26789 Leer / GERMANY
www.eQ-3.de
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