HomeFires REAL FLAME Owner's Manual

OWNERS MANUAL

Installation & Operating Instructions

For REAL FLAME®Gas Coal And Gas Log Fires Using Hand Held and Wall Switch Ignition with Natural Gas

Please read these instructions carefully before you begin to install this gas coal/log set.

NOTE: Installer should leave these instructions with the customer for future reference.

This fireplace gas coal/log set is for use with NATURAL GAS ONLY. Installation and all repairs must be

performed by an individual who is experienced and certified in the installation, repairs, and servicing of vented
gas coal/log sets. The installer should also be covered by their own general liability policy.

W ARNING

FOR INSTALLATION IN A VENTED FIREPLACE ONLY.

THE FIREPLACE CHIMNEY MUST HAVE A PERMANENT VENT OPENING TO ATMOSPHERE.

KEEP DAMPER WIDE OPEN WHEN IN USE.

Do not burn wood or other material in any fireplace fitted with a gas coal/log set.

A fireguard should be used with this appliance for the protection of children and the elderly.

FOR YOUR SAFETY

DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE LIQUIDS

IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE.

Young children are not allowed to operate this unit, and should be supervised

when they are in the same room with the appliance.

Do not use this appliance or any part that has been under water.

FOR YOUR SAFETY

WHA

T TO DO IF YOU SMELL GAS:

•

Open Windows

•

Do not try to light any appliances

•

Do not touch any electrical switch; do not use any phone in your building

•

Immediately call your gas supplier fr

om a neighbor’s phone

•

Follow the gas supplier

’s instructions

If you cannot r

each your gas supplier, call the fire department.

America’s Exclusive Distributor of Real Flame®Products

SCS Incorporated • PO Box 11313 • Charlotte, NC 28220

Phone: [phone] • Fax: [phone] • www.homefiresusa.com • email: info@homefiresusa.com

Sand, Ember, and Coal Placement

A

.

F

ill the burner to the top edge with the high silica sand

supplied. Overfill rather than underfill.

B.L

ay the black ember material supplied along the front

e

dge of the fire. This gives the flickering effect. Break the
tan ember material into smaller pieces and place it
evenly over the rest of the sand bed, particularly piling
toward the center.

C. If you have a log fire, place the logs in any pleasing

arrangement, but stack them loosely with air spaces
between the logs. For a coal fire, stack the coals as
l

oosely as possible.

Spillage Test:

Test for spillage of fumes into the room with a smoke match.*
The smoke match should be moved slowly along the top of
the fireplace opening just inside the fireplace. If the smoke
is drawn into the fireplace then draft is correct. If smoke can
be seen coming into the room the fireplace is spilling.
Disconnect the appliance and correct the flue system. (See
enclosed spillage test diagram.)

*

Smoke matches and pellets are also available from

HomeFires for testing spillage of fumes.

Warning:

Improper installation may cause Carbon Monoxide
Poisoning. Carbon Monoxide, which is an odorless and
colorless gas, is a by-product of combustion. Caution must
be taken to insure the fireplace is properly vented when set
is in use. Toavoid having potentially dangerous fumes enter
the living area, be sure the chimney is drawing properly.

OPERATING INSTRUCTIONS

Lighting your gas coal/log set (Remote Valve only)

1. Open chimney flue damper to the full open position and

lock it.

2.

If there is a floor key or manual gas cock in or around the
hearth turn it to the full open position.

MANUAL CONTROL

Lighting Procedure:

1.

Turn Pilot Control knob counterclockwise toward the
pilot position until reaching a stop, pr

ess down and hold

for five seconds (only pilot gas flows).

2.

While holding knob down, use a match to light the pilot
fl

ame. Continue to hold down for 10 seconds after pilot
burner has been lit. If pilot does not light, steps one and
two can be repeated immediately.

3.

These contr

ols are factory preset and will not normally
require additional adjustment of the pilot flame. But if field
adjustment of the pilot is required, turn the

adjusting

screw

clockwise to reduce flame or counterclockwise to

increase flame.

4.

Upon lighting, release knob and turn fully counterclock­wise to the

ON position. Pilot gas flows and main gas flows
in accordance to the flame setting that the motorized
c

ontrol has been set on.

Note: When operating this appliance by remote control
it is not required to turn the pilot burner off after each and
e

very time that the appliance is used. The operation of the

OFF button shuts off the gas supply to the main burner.

N

ote: When operating this appliance by the wall switch

it is not required to turn the pilot burner off after each and
every time that the appliance is used. The operation of the

OFF button shuts off the gas supply to the main burner.

SHUT-OFF PROCEDURE

1.

Turn Pilot Control knob clockwise until reaching stop. In this
position only pilot gas flows.

2.

To shut off the valve completely, press down slightly and
continue turning clockwise from the pilot position to the

OFF

position. The safety interlock prevents re-ignition of pilot
flame until the thermocouple has cooled down sufficiently.

3.

Switching off the remote is not necessary.

MAINTENANCE

Very little if any maintenance is required. The carbon
deposits resulting from use is natural and adds to the
realistic appearance of the set. If carbon becomes excessive
it can be lightly brushed away. It is most important that you
have your fire serviced once a year. This is to insure that
combustion remains correct and that your flue remains clear
and unobstructed so that no dangerous fumes can spill into
your room. Batteries may require seasonal replacement.

GUARANTEE/WARRANTY

These logs and coals ar

e guaranteed against br

eakage in normal use
for their replacement for a period of two years from the date of
purchase. All other components are guaranteed against defects in
material and workmanship for a period of one year from date of
purchase. This excludes variations in color which occur naturally
from heat impingement. Claims under this guarantee should be
accompanied by the original pur

chase invoice. This warranty does
not apply in the case of improper installation, neglect, accident,
misuse or as a result of modifications of the original product. All
costs for r

emoval and r

einstallation are the expressed responsibility
of the purchaser. Failure to follow all instructions in the Owner’s
Manual will also void this warranty. Real Flame®and S.C.S.
Incorporated will not be liable for incidental or consequential
damages. If this item fails due to defect in material or craftsmanship,
we will replace or repair, at our option, free of charge. To order parts
or obtain warranty service, call or write to SCS Incorporated.

GENERAL INFORMATION

1.

This gas coal/log set is only to be installed and used in
a fully vented fireplace with a completely functional
damper and chimney that is free of any obstructions.
T

he fireplace must be constructed of non-combustible

materials and approved to burn wood.

2.T

o operate this gas coal/log set, the flue damper must

be fully opened and locked.

3.

To be installed in a fireplace with a minimum height of
20", a minimum depth of 12" and a minimum width of
3 inches greater than the maximum width of the fire­g

rate being installed. The flue size and height must be
related to the size of the fireplace opening. For example,
a big fireplace needs a tall wide flue. This gas coal/log
set will normally require a chimney flue of at least 8
inches in diameter to clear its fumes. If in doubt consult
your supplier. Do not use if fumes from the burner
emerge into the room when the damper is fully open.
This indicates that there is not adequate draft. Do not
use until the problem is corrected.

4. If the fireplace has glass doors, operate the set with the
doors fully opened. A fireplace screen, with an opening
for introduction of combustion air,should be used when
operating this appliance.

5. The nominal inlet gas pressure for this appliance is 7"
water column for natural gas.

6. This gas appliance and its individual shutoff valve must
be disconnected from the gas supply piping system
during any pressure testing at pressures in excess of
1/2 PSIG.

7. Do not move or jostle the grate once it has been con­nected to the gas line.

8. The National Health and Safety Board recommend 1CO
(carbon monoxide) detector for each floor.

9. The installation of the appliance and the provisions for
combustion and ventilation air must conform with NFPA
54 unless otherwise noted in local building and safety
codes.

10. The minimum permanent fr

ee fir

eplace opening

required is 70 square inches.

FIREPLACE PREPARATION

A.

Remove all ash and debris from the inside of the fire­place.

B. Prior to connecting the gas coal/log set, make sure the

gas supply is completely shut off.

C. Prior to installation, a smoke test should be performed

using a smoke pellet. The pellet is ignited at the base of
the flue in the fireplace opening.

All the smoke

created must be emitted at the ter

mination of
the flue without spillage from the fireplace
opening or without leakage from the flue in
other parts of the building.

If spillage is taking place then either:

• the flue is partially blocked

•

the fireplace opening is too great for the
height of the flue

• the flue diameter is too narrow for the size
of the fireplace opening

INSTALLATION INSTRUCTIONS

F

iregrate & Burner Pan Placement

A

.

T

he firegrate should sit in the center back of the fire-

place.

B.

The burner sits in the bottom of the firegrate with the control
knob facing the

Side (see drawing)and the LED eye of the

receiver facing the

Front

.

The pan is locked into the firegrate using the fixing springs
found in the box with the coals. The purpose of the fixing
springs is to prevent the burner from moving. (See
enclosed burner spring installation diagram.)

Connecting Gas Supply to Burner Pan

The 3/8" gas tubing will enter fr

om the back of the fi

r

eplace
and should be fitted inconspicuously at the back of the
hearth. Purge the gas supply pipe to remove air and debris
BEFORE connection of appliance. Run the pipe to and
connect/seal it to the inlet side of the flame failure valve
beneath the firegrate. Visible gas piping should be painted
black. It should then be run up and connected to the inlet
side of the flame failure valve beneath the firegrate.

Note: Use PTFE Teflon Tape NOT Pipe dope for sealing.

Note: For pipe sizing concer ns see pipe sizing chart.

Ultimately, you are responsible for installing this appliance in
compliance with local building and safety codes.

W

arning:

Flexible Pipe must NOT be used.

Heat
refractory
coals

Typical grate

Ember material

High silica sand

Pilot control valve