Home Automated Living HAL Voice Portal Installation Manual

Copyright ©2001-2015 Home Automated Living, Inc. All Rights Reserved. 1

HAL Modem Quick Installation Guide

For the HAL Internal PCI Voice Portal

CONTENTS

Modem Setup Options

Using only the HAL Modem …………………………………………………………….. 1
Using the HAL modem with another modem …………………………………………. 2

Using the HAL modem with a LAN, DSL, cable modem, etc. …………….………… 3
Installing the HAL Internal PCI Voice Portal ………………………………………………. 4
Installing Modem Drivers

For Windows 98 …………………………………………………………………………. 5

For Windows Me ……………………………………………………..…………………. 5

For Windows XP ……………………………………………………..………………….. 6

For Windows 2000, Vista, 7, 8, 10………………………………….…………………… 7
Warranty and Disclaimers ………………………………………………………………….. 8

MODEM SETUP OPTIONS

USING ONLY THE HAL MODEM

In this setup, the HAL Voice Portal will be used for both the telephony options and the Internet options. In
other words, HAL will use the HAL Voice Portal to answer calls and record voice mail messages, and it will
use it to connect to the Internet to download information.

Advantages

Only one PCI slot is being used, instead of two slots if two modems are being used (see page 2).

Disadvantages

HAL has control of the HAL Voice Portal so that it can answer the phone and record voice messages and
download information from the Internet. If you wish to browse the Internet, you must either connect to the
Internet through HAL or release the modem from HAL's control so that you can manually connect to the
Internet.

Installation

If the computer already contains a modem, remove it and install the HAL Internal PCI Voice Portal
following the instructions in this guide.

Computer Setup

In order for HAL to be able to download information from the Internet using the HAL Voice Portal, a Dial­Up Networking (DUN) connection must be set up on the computer. This DUN connection will contain the
information that the modem will use to connect to your Internet Service Provider (ISP). If a previous DUN
connection was set up on the computer for a previous modem, then you can modify it to use the HAL
Voice Portal that was just installed. If there was no previous DUN connection specified on the computer,
then you will need to set up one. Go to the Windows® online help guide for information on setting up a
Dial-Up Networking connection.

HAL Configuration

After HAL is installed, the HAL Setup Wizard will run. In the second “HAL Internet Services” screen,
select the "Phone Line Method" option, then click NEXT. In the next screen, select the DUN connection
that is set up to use this HAL Voice Portal. Click NEXT and continue through the rest of the Setup
Wizard. When it reaches the telephony section, it will ask if you wish to allow remote access of HAL and
have HAL act as an answering machine. If you respond with "yes" to either of these options, then HAL
will automatically search for and detect the HAL Voice Portal. Continue through the rest of the HAL Setup
Wizard.

Copyright ©2001-2015 Home Automated Living, Inc. All Rights Reserved. 2

USING THE HAL MODEM WITH ANOTHER MODEM

There are two possible setups for this situation. One setup is to have HAL use the HAL Voice Portal for its
telephone features – such as answering the phone – and to have HAL use the other modem for downloading
information from the Internet. The other setup is to have HAL use the HAL Voice Portal for the telephony and
Internet features, and use the other modem for manually connecting to the Internet and browsing it.

NOTE: If using the second method, then you may want to use two separate phone lines so that you can browse the

Internet at the same time that HAL downloads information or answers phone calls. Please note, however,
that using two phone lines may prevent you from using all of the phones in the house to communicate with
HAL (you can still use one phone connected directly to the modem – see below). See the HAL Online Help
Guide for more information on using house phones with HAL.

Advantages

Regardless of which setup you choose, there is no need to connect to the Internet through HAL or to
release the modem from HAL's control so that you can browse the Internet.

Disadvantages

The other modem and the HAL Internal PCI Voice Portal will each take one expansion slot, thereby
reducing the number of available slots for other hardware cards. In addition, depending on which setup
you choose, you may not be able to use house phones with HAL (see the note above and the Online Help
Guide for details).

Installation

Install the HAL Voice Portal following the instructions in this guide.

Computer Setup

If the two modems are using the same phone line, then you will need a telephone splitter, available from
any telephone or electronics store. Plug this splitter into the telephone jack in the wall. Run a telephone
cable from one of the jacks in the splitter to the Line jack on the HAL Voice Portal. Run a second
telephone cable from the other jack in the splitter to the Line jack of the other modem.

NOTE: If one modem is using the phone line, then the other modem will not have access to it.

If the two modems are using different phone lines, then you will still need a splitter, but the splitter should
be designed for two separate phone lines, instead of sharing one line. Connect a phone cable to the Line
One connection in the splitter and to the Line jack on the HAL Voice Portal. Connect another phone cable
to the Line Two connection in the splitter and to the Line jack of the second modem.

NOTE: You can communicate with HAL through a telephone connected directly to the HAL Voice Portal by

connecting the phone to the Phone jack in the HAL Voice Portal.

In order for HAL to be able to download information from the Internet, a Dial-Up Networking (DUN)
connection must be set up on the computer. This DUN connection will contain the information that the
modem will use to connect to your Internet Service Provider (ISP). If both modems will be used for
accessing the Internet (one modem for manual connection and one for HAL to use to connect to the
Internet), then two DUN connections must be set up – one DUN connection will specify the HAL Voice
Portal and the other DUN connection will specify the other modem. Go to the Windows® online help
guide for information on setting up a Dial-Up Networking connection.

HAL Configuration

After HAL is installed, the HAL Setup Wizard will run. In the second “HAL Internet Services” screen,
select the "Phone Line Method" option, then click NEXT. In the next screen, select the DUN connection
for whichever modem HAL will use to connect to the Internet. Click NEXT and continue through the rest
of the Setup Wizard. When it reaches the telephony section, it will ask if you wish to allow remote access
of HAL and have HAL act as an answering machine. If you respond with "yes" to either of these options,
then HAL will automatically search for a modem. Because there are two modems on the computer, the
Setup Wizard will ask which modem you wish to use. Select the HAL Voice Portal. Continue through the
rest of the HAL Setup Wizard.

Copyright ©2001-2015 Home Automated Living, Inc. All Rights Reserved. 3

USING THE HAL MODEM WITH A LAN, DSL, CABLE MODEM, ETC.

In this setup, HAL will use the HAL Voice Portal for telephony features – such as recording voice messages –
and will use the LAN, DSL, cable modem, etc., for connecting to the Internet.

Advantages

There's never a need to release the modem from HAL's control before connecting to the Internet, because
HAL won't be using the modem for retrieving Internet information.

Disadvantages

None.

Installation

Install the HAL Voice Portal following the instructions in this guide.

Computer Setup

No special setup is required, other than what's involved with installing the HAL Voice Portal and setting up
the computer to use the LAN, DSL, cable modem, etc. (Consult your Internet Service Provider for
information on setting up the computer to use the LAN, DSL, cable modem, etc.)

HAL Configuration

After HAL is installed, the HAL Setup Wizard will run. In the second “HAL Internet Services” screen,
select the "Use Dedicated/Automatic Connection (LAN, DSL, Cable, Other)" option, then click NEXT and
continue through the rest of the Setup Wizard. When it reaches the telephony section, it will ask if you
wish to allow remote access of HAL and have HAL act as an answering machine. If you respond with
"yes" to either of these options, then HAL will automatically search for and detect the HAL Voice Portal.
Continue through the rest of the HAL Setup Wizard.