Homeadapt ELITE Operator's Manual

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ELITE

Straight Rail Stairlift

Operator’s Manual

Technical Service email: service@homeadapt.com

www.homeadapt.com

REV. 29 January 2015

home

Unit 5, Millennium Court, Clayhill Industrial Park

Neston, Wirral CH64 3UZ

United Kingdom

Tel: 0151 559 0732

Keep this manual in a safe and readily accessible place

for future reference.

PRODUCT REGISTRATION FORM

Homeadapt is pleased to provide you with this mobility-enhancing product.

The Product Registration Form is shipped in a plastic bag with this manual. It is very

important that you ll out and return this

form at your earliest convenience so that we may complete the warranty registration process for your unit.

The serial number is found on labels afxed to the manual, as well as on the unit itself.

Serial and model numbers must be provided

when ling a warranty claim, requesting service

or ordering parts. We encourage you to keep this information readily available at all times.

Please Note: The warranty for the Elite Stairlift

is rendered null and void if the unit is installed or maintained by anyone other than a trained

Homeadapt tter.

home

Product Registration Form

Please print in

capital

letters

*First Name ______________________________________________________ M.I._____

*Last Name _______________________________________________________________

*Street Address ________________________________________________ Apt. No._____

*City ____________________________________________ *County/Province _________

*Zip/Postal Code ___________________________________________________________

Email Address _____________________________________________________________

Telephone No. _____________________________________________________________

Date of Purchase (mm/dd/yy) _________________________________________________

Model No._________________

Serial No._________________

Please be assured that Homeadapt does not share or sell the information you provide.

Please rate your satisfaction with your Homeadapt dealer:

excellent good average poor

Please rate your satisfaction with your Homeadapt product:

excellent good average poor

Homeadapt reserves the right to use information indicated on this form in its online, video, audio and

printed materials. Names will be abbreviated to ensure the privacy and anonymity of the individual.

P/N PROD REG UK

Rev. 01-14-2015

* = required eld

SAMPLE

Table of Contents

Specications .................................4

Declaration of Conformity .........................5

Safety/Emergency Operation ...................6-8

Parts of the Elite ...............................9

Circuit Breaker ...............................10

Seating ....................................11

Operation ................................ 12-22

Standard Swivel Seat ..................... 12-13

Optional Power Swivel Seat ................ 14-15

Optional Power Footrest......................16

Optional Folding Rail ..................... 17-18

Optional Power Folding Rail ................ 19-22

Diagnostic Codes ..............................23

Charging ...................................24

Battery Charger............................ 25-26

Maintenance/Transmitter Battery Replacement .........27

Troubleshooting ............................ 28-29

Holiday and Long-Term Storage....................30

Warranty ................................ 31-32

This lift is intended to be installed in accordance with the current edition of:

• EN 81-40:2008 Safety rules for the construction and installation of lifts - Special lifts for the transport of persons and goods - Part 40: Stairlifts and inclined lifting platforms intended for persons with impaired mobility

• ASME A18.1:2011 Safety Standard for Platform Lifts and Stairway Chairlifts

• CAN/CSA-B613-00 (R2005) - Private Residence Lifts for Persons With Physical Disabilities

• ASME A17.5/CSA B44.1 - 2011 Elevator and Escalator Electrical Equipment

• NFPA 70: National Electrical Code®

• CSA C22.1 Canadian Electrical Code

Veriy applicable local codes with the appropriate regulatory authorities.

SPECIFICATIONS

Weight Capacity: 30 st (190 kg) Control: constant pressure (armrest and two remotes) Maximum Incline: 45 degrees Seat Swivel: 0, 60 and 90 degrees at the top; 45 degrees at the bottom Battery Charger: 24VDC battery charger powered by 240V outlet

4004689 4004689

REVISION:

BY:

CE DECLARATION OF CONFORMITY

CERTIFICATE

We:

Bruno Independent Living Aids, Inc.

Headquartered at:

1780 Executive Drive

Oconomowoc, WI 53066 USA

An ISO-9001:2000 registered company

Declare that under our sole responsibility, our manufactured product:

MODEL: SRE-2010G

has been designed and tested to meet (where applicable) the following laws, directives,

specifications and standards pertaining to the Machinery Directive or Powered Inclined Stairlifts

for those who have physical impairments:

DIRECTIVES

2004/108/EC Electromagnetic Compatibility

Directive

2006/42/EC Machinery Directive

2006/95/EC Low Voltage Directive

When installed in accordance to the manufacturer’s specifications and operated in accordance

with manufacturer’s operating instructions.

We hereby appoint:

Homeadapt AB

Unit 1, Windsor Industrial Estate

Rupert Street, Aston

Birmingham B7 4PR

United Kingdom

To act as Responsible Manufacturer’s Representative.

Date of Issue: 15 April 2013

Location: Oconomowoc, WI USA

BY: William W. Belson III

Director of Engineering

STANDARDS

BS5776:1996

EN 60204 Part 1:2006 EN 954 Part 1:1996

EN 60335 Part 1:1994 EN ISO 12100-1:2003

EN ISO 12100-2:2003 EN 349:2008

EN 294:1992 CISPR 11

EN 61000

FOR YOUR SAFETY

• Read and understand the operating instructions, and all safety precautions prior to using the Elite Stairlift.

• Be sure stairs are clear of objects before operating the stairlift.

• Always be aware of the surface onto which you are stepping as you get on and off the stairlift.

• Avoid carrying items with you on the stairlift which could hinder movement of the lift up and down the stairs.

• Do not wear LOOSE clothing that could interfere with lift movement.

• Fasten your positioning belt before operating the stairlift.

• Make sure the seat is locked in the correct riding position.

• Be sure that the seat swivel path is clear before swiveling in or out of the ride position, and before repositioning the seat.

• Be certain the seat swivel is locked in place before attempting to get on or off the stairlift.

• Remove the key after turning off the Elite to prevent accidental operation due to someone or something coming in contact with the key.

• NON-AMBULATORY USERS: We recommend carrying a cellular or cordless telephone or an emergency communication device when riding the stairlift whilst alone in the house.

FOR YOUR SAFETY

Each stairlift is designed to descend the stairway at a slightly slower speed than is the case when travelling UP.

The footrest is equipped with safety edges which stop the carriage if an obstacle is encountered on the stairs.

If this should occur, press the opposite side of the UP/DOWN rocker control switch (on the armrest) to run the carriage in the opposite direction. Clear the obstacle from the stairs or rail then resume travel in the desired direction.

Your Elite Stairlift is battery powered and will continue to operate for some time during a power failure. The length of operation will depend on the battery condition, the length of the stairs and the weight of the rider.

Only in the event of a prolonged power failure (more than one hour) will it be necessary to turn the power off (circuit breaker switch on the carriage) and unplug the charger from the wall socket to conserve battery charge.

The power swivel seat option is equipped with current overload sensing to prevent further seat swivel if a jam is detected.

The power footrest option is equipped with current overload sensing that will cause the footrest to return to its last position if a jam is detected.

FOR YOUR SAFETY

Emergency Operation

Keep the emergency operation knob in a safe place together with any emergency telephone numbers.

• Switch off power on stairlift carriage.

• Remove cap.

• Insert manual operation tool.

• Turn tool as indicated. Keep carriage under constant

surveillance whilst conducting emergency operation.

• Replace cap.

• Have unit serviced by a qualied technician.

Any change in the use of the stairlift should be discussed with

Homeadapt to determine if alterations are necessary.

Changes in use include, but are not limited to:

• change of user disability;

• change of user;

• installation at another site.

• Switch oﬀ power on stairlift carriage.

• Remove cap.

• Insert manual operation tool.

• Turn tool as indicated. Keep carriage under constant surveillance whilst conducting emergency operation.

• Replace cap.

• Have unit serviced by qualiﬁed technician.

DOWN

DEC-00381

ELITE

armrest

folding footrest

with safety edges

UP / DOWN

rocker switch

folding seat

in riding position

swivel release

ON/OFF keyswitch

CIRCUIT BREAKER

The Elite includes an ON/OFF switch with a built-in circuit breaker located on the back side of the carriage.

The circuit breaker protects the battery, controller and motor circuits in the stairlift carriage.

It is unlikely that this circuit breaker will trip during normal use. However, if the stairlift becomes inoperative, check the circuit breaker as a rst troubleshooting step. Reset it, if necessary.

Possible causes of circuit breaker tripping:

• foreign object jamming the rail or gear rack;

• exceeding the rated weight capacity of the stairlift.

SEATING

seat swivel lever

(one on each armrest)

UP/DOWN

rocker switch

The seat assembly on the Elite is designed to swivel 90 degrees (with standard armrests), and to lock in one of the following positions:

0, 60, and 90 degrees at the top, and (optional) 45 degrees at the bottom*.

Pull up on either the right- or left-side swivel lever located under the seat to swivel the seat to a convenient position for transferring into or out of

the seat.

Once you release the swivel lever, the seat will lock in the closest of the three positions indicated above.

To lower the seat assembly from a folded-up position, simply push down on the seat cushion to lower it to the riding position.

* If you have the power swivel option, the seat will

swivel from 0-90 degrees only at the top of the stairway.

OPERATION

The Elite includes a “soft-start” feature which prevents the unit from moving abruptly the instant the UP/DOWN switch is pressed.

Press and hold the switch for a moment to begin the gentle acceleration of the stairlift to operating speed.

STANDARD SWIVEL SEAT

1. Turn the carriage keyswitch to ON.

2. At the top of the stairs, swivel the seatl

a. Position yourself in the seat.

b. Fasten the positioning belt.

c. Rotate the seat so that you are at right

angles to the rail (with your back to the stairway wall).

A safety switch prevents operation of the

Elite unless the seat is locked in position at right angles to the rail (the “riding” position).

3. Position both feet securely on the footrest and place your arms on the armrest cushions.

4. Press and hold the rocker switch (located on the front edge of one of the armrests) to travel UP / DOWN the rail.

Depressing and holding the rocker switch will cause the carriage to move until the carriage stops automatically at the upper or lower end of the stair rail, or until the switch is released.

keyswitch

OPERATION

5. Once you have reached the top or bottom

landing, and the unit has stopped, release the rocker switch.

6. Swivel the seat to prepare for exiting the

unit.

7. Unbuckle the positioning belt and

carefully exit the seat.

8. Swivel the empty seat back to its

locked position.

Two (2) remote call / send transmitters enable you to move the carriage to or from either end of the stair rail.

Remote call / send

transmitters are designed

to call / send an empty

seat only! The transmitters

are NOT designed to move

a seat with a person on

board.

OPERATION

POWER SWIVEL SEAT

1. Turn the carriage keyswitch to ON.

2. At the top of the stairs, swivel the seatl

a. Position yourself in the seat.

b. Fasten the positioning belt.

c. Rotate the seat so that you are at right

angles to the rail (with your back to the stairway wall).

A safety switch prevents operation of the

Elite unless the seat is locked in position at right angles to the rail (the “riding” position).

3. Position both feet securely on the footrest and place your arms on the armrest cushions.

4. Press and hold the rocker switch (located on the front edge of one of the armrests) to travel UP / DOWN the rail.

5. Once you have reached the top or bottom landing, release the rocker switch.

keyswitch

OPERATION

POWER SWIVEL SEAT

6. To rotate the seat at the top landing, press the rocker switch again on the same side.

7. Release the rocker switch when you have fully rotated out.

8. Unbuckle the positioning belt and carefully exit the seat.

NOTES:

• You may use the remote call/send transmitters

to return the rotated power seat back to the ride position.

• If the unit stops unexpectedly while traveling,

check for obstructions or excessive loading. You

will only be able to run the unit in the opposite direction until the overload is cleared.

OPERATION

POWER FOOTREST

If your unit is equipped with an optional power

footrest, follow the operating instructions indicated below.

1. Raise the seat to raise the footrest to its stored position.

2. Lower the seat to lower the footrest to the ride position.

NOTES:

• Do not try to manually raise or lower the footrest.

Always raise/lower the footrest by raising/lowering the seat. Failure to follow this instruction could damage the unit.

• If a jam occurs while raising or lowering the footrest,

the footrest will attempt to return to its last position. This will produce a sequence error.

To restore normal footrest operation:

▫ Clear the jam.

▫ Move the seat up and down until the footrest moves

again.

▫ If normal footrest operation is not restored, contact

a Homeadapt Service Representative.

lift up rail

OPERATION

OPTIONAL Folding Rail

To fold rail UP:

1. Raise the lever by pushing down on the “down” side of the lever.

2. Lift up the folding rail section.

right-hand installation shown here

When folding the rail UP, the carriage MUST be either at the mid-park position or parked at the top position!

Damage to the carriage WILL occur if the carriage is below the mid-park position when the rail is folded up.

lever

OPERATION

OPTIONAL Folding Rail

To fold rail down:

1. Push the folding rail section down.

2. Push down on the top of the lever to lock the rail in position.

right-hand installation shown here

lever

OPERATION

OPTIONAL POWER Folding Rail

The power folding rail is very similar to the

manual folding rail except it has a motorized

actuation built into the rail hinge to automatically raise and lower the folding section of the rail.

The power folding rail includes a mid-travel

stop position.

• If you are above this stop, the rail should always be folded up.

• If you are below this stop the rail should be folded down.

Do not attempt to manually fold the rail!

Using power from the carriage, fold or unfold the rail:

• by riding the stairlift, or

• by using the remote call/send transmitters.

Riding the stairlift:

If you are at the top of the staircase, ride down as previously instructed until you contact the mid-stop.

(continued on next page)

PINCH POINT!

Make sure the areas above and

below the folding rail are clear

before operating the

folding rail.

Keep children and pets at a safe

distance.

Failure to observe this warning

could result in injury or

damage to equipment.

OPERATION

OPTIONAL POWER Folding Rail

Look down the staircase to be sure there are no obstructions to prevent the rail from lowering!

Press the armrest switch again, in the down direction. The folding rail will lower. The stairlift will not move down until the rail folds down completely and touches the ground.

Once the rail is folded down, press and hold the armrest switch again until you reach the bottom of the staircase.

If you are at the bottom of the staircase, ride up until you contact the mid stop.

Look down the staircase to be sure there are no obstructions to prevent the rail from folding up!

Press the armrest switch again, in the up direction. The rail will rise up. The stairlift will not continue up until the folding rail is completely folded up.

When the rail is in its fully up position, press the UP armrest switch again to travel the rest of the way up the staircase. (continued on next page)

Note

You will hear a continuous beep whenever the folding rail is in motion. This is to warn people nearby of rail operation.

In addition, the yellow LED on

the control box ashes.

OPERATION

OPTIONAL POWER Folding Rail

Using the transmitters:

If you are at the bottom of the staircase, use the transmitter to power the stairlift down.

If the stairlift is above the mid-stop position, the folding rail will not lower until the chair contacts the mid-stop position.

Once the stairlift has reached the mid-stop position, press the transmitter DOWN button again to unfold the rail. Be sure to stand

clear of the rail as it unfolds!

If you are at the bottom of the staircase and want to store the stairlift with the rail folded up, use the transmitter to send the stairlift up to the mid-stop position. Then press the transmitter UP button again to raise the rail.

Be sure to stand clear of the rail while it folds up!

Note

You will hear a continuous beep whenever the folding rail is in motion. This is to warn people nearby of rail operation.

In addition, the yellow LED on

the control box ashes.

The power folding rail is equipped with safety

features to reduce the chance of injury to people and pets, as well as damage to property.

If the power folding rail detects an obstruction,

the rail will stop and briey reverse direction.

To resume operation in the desired direction,

1. clear the obstruction,

2. press the armrest switch or transmitter button in the opposite direction,

3. press the armrest switch again, in the desired direction.

Disable switch

The control box includes a disable switch. Pressing this switch toward DISABLE prevents

the rail from folding up or down. You would use this function if you wished to keep the rail

folded down for an extended period of time.

Be sure to press the switch AWAY from DISABLE to allow the rail to fold and unfold correctly under power!

OPERATION

OPTIONAL POWER Folding Rail

DIAGNOSTIC CODES (UNDER SEAT)

A2 Seat in UP Position (Seat Fold Switch Closed)

A3 Seat Out of Riding Position (Swivel Limit Open)

A7 Seat or Footrest Jammed (Actuator Stalled)

C1 Charging

C2 Off Charge (Running)

C4 Parked and Charger Not Detected

C5 Battery Voltage Critical (Charge Immediately)

C6 Battery Voltage Low

L1 Seat Safety Switch Open

L2 Up Limit Switch Open

L3 Down Limit Switch Open

L6 Mid-Rail Park Active L8 Soft Stop Switch

CHARGING

Keep the batteries charged to ensure optimal operation of

your Elite.

The batteries are charging whenever the carriage is at any location on the rail.

Failure to keep the batteries charged, or allowing them to fully

discharge, will signicantly shorten the life of the batteries.

The green LED on the carriage (see left) conrms that the unit is charging.

Green LED glows when

unit is charging.

BATTERY CHARGER LED’S

charging

power on

ready

RED YELLOW GREEN BLUE STATUS

ON ON (< 1 sec.)

OFF

OFF OFF charger not connected to bat-

tery

ON (<5 sec.) ON ON

ON (<5 sec.) OFF OFF

ON (<5 sec.) BLINK (5 sec.) OFF

OFF battery disconnect situation

detected; 5-second delay until yellow and green LED’s completely off

ON ON OFF OFF charger delivering maximum

current (2.2A)

ON ON OFF OFF charger at maximum voltage;

current continues to drop

ON OFF ON OFF batteries fully charged;

yellow LED occasionally turns off

ON BLINKS

ALTERNATELY

BLINKS ALTERNATELY

OFF low voltage indication

BLINKS ALTERNATELY

OFF OFF battery defective or heavily

sulfated

ON OFF FAST BLINK OFF partially open circuit; bad

contact or battery sulfation

ON battery connector reversed

BATTERY CHARGER FUSE REPLACEMENT

If the charger is subject to a power line surge, the AC input fuse may blow. Refer to the illustration to the left for fuse location.

To replace fuse:

1. Turn OFF the battery charger power switch.

2. Remove power cord from wall outlet.

3. Twist the fuseholder cap and pull out to

remove the fuse.

4. Replace with the same size and type fuse: (Bussmann GMD-2A or equivalent)

2A, Slo-Blow, 5 x 20mm.

fuse

charger power switch

MAINTENANCE

Your Elite Stairlift is designed to provide many years of reliable service with minimal maintenance.

For best service life:

• Keep the rail clean and free of debris.

• Always park the carriage at one end of the rail so that the batteries charge when the stairlift is not in use.

• Keep the battery charger plugged into a live socket at all times.

• At least once a year, have the stairlift examined,

cleaned and lubricated by a qualied, authorized

Homeadapt service technician.

Transmitter Battery Replacement

To replace the battery in the call/send transmitters, remove the access panel on the back of the transmitter. One 9V battery required. Change batteries annually.

9V battery

(access panel

removed)

TROUBLESHOOTING

Your Elite Stairlift is not operating correctly. What should you do?

Before calling your Homeadapt dealer, refer to the solutions listed below. This could save you an unnecessary service call!

• Seat swivel. Is the seat locked in the riding position?

• Footrest. Is there an obstruction on the stairway that the footrest is contacting?

• Carriage safety panels. Is there an obstruction on the stairway that the carriage safety panels are contacting?

• Battery charger. A discharged battery will cause the carriage to move more slowly

until the voltage drops to the point where the controller will shut off. If this should occur, pause for a moment, then run the carriage down to exit the seat.

Partially charged batteries will run the carriage down, but not up.

Contact your Homeadapt dealer to have the unit serviced.

Continued on next page.

TROUBLESHOOTING (CONTINUED)

• Battery charger (continued). Conrm that the charger is plugged into a live outlet

and wait for the batteries to charge. Red and green LED’s are illuminated.

Is the charger plugged into a functional outlet? Do not use outlets which are controlled by a wall switch.

Is the RED power light on?

Has the main circuit breaker or the residence tripped?

Has a fuse blown in the electrical panel of the residence?

• Visual check. Do you notice anything about your stairlift that is different or out of

place?

If your Elite continues to function improperly or not at all after completing the preceding

checklist, contact an authorized Homeadapt dealer to perform all required service, repair

and maintenance operations.

If the Elite will remain unused for an extended period of time, turn off the circuit breaker (ON/OFF switch) located on the stairlift carriage (see left), then unplug the battery charger from the wall outlet.

NOTE: The batteries may require

recharging before normal use if the stairlift remained unused for (4) weeks or longer.

To recharge, simply turn on the circuit breaker, reconnect the charger to the wall outlet and wait until the charger LED’s indicate that the batteries are fully recharged. Red and green LED’s will be illuminated.

circuit breaker

(ON/OFF switch)

HOLIDAY AND LONG-TERM STORAGE

HOMEADAPT GOLD LIMITED WARRANTY FOR STAIRLIFT

5 Years Major Components — 2 Year Parts

Homeadapt is so con dent in our USA designed and built units that we provide every original buyer with the following “Industry Leading” warranty for your peace of mind.

The quality of parts we use and the care our employees take allow Homeadapt to provide the original

buyer of its Homeadapt Stairlift with a 2-year warranty that all parts are free of defects in material and workmanship.

Because of the reliability found in Homeadapt’s Stairlift product Homeadapt is able to provide the

original buyer with an extended 5-year warranty of the Major Components of the product, to include the motor/gearbox drive train and rail system. Homeadapt’s warranty periods begin with the date of

the installation of the Homeadapt Stairlift.

Homeadapt Authorized Dealers are trained to evaluate your unique situation and then install the best

Homeadapt product to meet your needs. The trained installation and service technicians employed by

Homeadapt Authorized Dealers have the appropriate equipment and resources needed to correctly install and maintain your new stairlift and are the  rst contact for any warranty or service needs.

SPECIFICS OF THE WARRANTY COVERAGE:

◊ All Parts are free of defects in material and workmanship for a period of two years after the date of

installation.

◊ All MAJOR COMPONENTS are free of defects in material and workmanship for a period of  ve years

after the date of installation.

◊ All labor to address any product defect by a Homeadapt Authorized Dealer is covered for the  rst 30

days after installation.

P/N 2010G-O

HOMEADAPT GOLD LIMITED WARRANTY FOR STAIRLIFT

5 Years Major Components — 2 Year Parts

Homeadapt is so condent in our USA designed and built units that we provide every original buyer with the following “Industry Leading” warranty for your peace of mind.

The quality of parts we use and the care our employees take allow Homeadapt to provide the original buyer of its Homeadapt Stairlift with a 2-year warranty that all parts are free of defects in material and workmanship.

Because of the reliability found in Homeadapt’s Stairlift product Homeadapt is able to provide the original buyer with an extended 5-year warranty of the Major Components of the product, to include the motor/gearbox drive train and rail system. Homeadapt’s warranty periods begin with the date of the installation of the Homeadapt Stairlift.

Homeadapt Authorized Dealers are trained to evaluate your unique situation and then install the best Homeadapt product to meet your needs. The trained installation and service technicians employed by Homeadapt Authorized Dealers have the appropriate equipment and resources needed to correctly install and maintain your new stairlift and are the rst contact for any warranty or service needs.

SPECIFICS OF THE WARRANTY COVERAGE:

◊ All Parts are free of defects in material and workmanship for a period of two years after the date of

installation.

◊ All MAJOR COMPONENTS are free of defects in material and workmanship for a period of ve years

after the date of installation.

◊ All labor to address any product defect by a Homeadapt Authorized Dealer is covered for the rst 30

days after installation.

WHAT IS NOT WARRANTY COVERAGE:

◊ Damage to units caused by misuse, abuse, accidents, neglect or modications NOT made by a

Homeadapt Authorized Dealer. ◊ Consumable items such as remote batteries. ◊ All labor by a Homeadapt Authorized Dealer after the rst 30 days since installation. ◊ Reasonable wear and tear.

ADDITIONAL NOTES:

All Service and Warranty issues are handled through the Homeadapt Authorized Dealer that installed the unit.

◊ In no event shall Homeadapt be responsible for indirect, incidental or consequential damages, whether

such damages arise based on claims based on contract, warranty, tort (including negligence, strict liability

or product liability).

◊ Homeadapt reserves the right to replace, repair or, if not commercially practical and/or feasible, to elect to

refund the purchase price at its sole discretion.

◊ This warranty gives the original buyer specic legal rights, and you may also have other rights which vary

from state to state. Homeadapt specically does not authorize any person to extend the time or scope of

this warranty.

For further information regarding this limited warranty, please contact Homeadapt by calling 0151 559 0732 or writing to Homeadapt at the following address:

Homeadapt

Unit 5, Millennium Court,

Clayhill Industrial Park

Neston, Wirral CH64 3UZ

United Kingdom

rev. 01-15

Homeadapt ELITE Operator's Manual

Specifications and Main Features

Frequently Asked Questions

User Manual