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Window Air Conditioner
5000 BTU Unit
Before using your Air Conditioner, please read this manual.
Page 2
USER MANUAL
TABLE OF CONTENTS
Registration Reminder 3
Important Safety Instructions 4-6
Installation Instructions 7-10
Normal Sounds 11
Air Directional Louvers 11
Air Conditioner Features 11-12
Care and Cleaning 12
Troubleshooting Tips 13-14
Warranty 15
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CONGRATULATIONS
...on purchasing your new hOme® appliance!
Don’t forget to register your product
at www.home.family/reg for updates,
coupons, and other relevant information.
Although greatly appreciated,
product registration is not required to
activate any warranty.
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IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS
Inside you will nd many helpful hints on how to use and maintain your air conditioner properly. Just a little preventive
care on your part can save you a great deal of time and money over the life of your air conditioner. You’ll nd many
answers to common problems in the chart of troubleshooting tips. If you review our chart of Troubleshooting Tips rst,
you may not need to call for service at all. If you encounter any issues, please feel free to contact hOme
Service at 1-800-898-3002.
When using electrical appliances, basic safety precautions should always be followed to reduce the risk of re, electrical
shock, and/or injury to persons. Incorrect operation due to ignoring of instructions may cause harm or damage.
Never do this.
Always do this.
®
Customer
SAVE THESE INSTRUCTIONS / HOUSEHOLD USE ONLY
WARNING
Read all instructions.
• Use this prouct only as
described in this manual.
Keep all packaging material
(cardboard, plastic, etc...) out of
the reach of children.
• Danger of asphyxiation
or injury.
Plug in power plug properly.
• Otherwise, it may cause
electric shock or re.
Always install circuit breaker
and a dedicated power circuit.
• Incorrect installation may
cause re or electric shock.
Always ensure effective
grounding.
Unplug the unit if any strange
sounds, smell, or smoke
comes from it.
Keep rearms away.
Ventilate room before
operating air conditioner if
there is a gas leakage from
another appliance.
Do not operate or stop the
unit by inserting or pulling
out the power plug.
Do not operate with wet hands
or in a damp environment.
Do not allow water or other
liquid to run into electric parts.
Do not use the socket if it is
loose or damaged.
Do not use the power cord
close to heating appliances.
Do not disassemble or
modify unit.
Do not damage or use an
unspecied power cord.
• If the power cord is damaged,
contact hOme
service at 1-800-898-3002
in order to avoid a hazard.
Do not direct airow at room
occupants only.
Do not modify power cord
length or share the outlet
with other appliances.
Do not open the unit during
operation.
Do not use the power cord near
ammable gas or combustibles,
such as gasoline, benzene, paint
thinner, etc.
®
customer
This unit is for household non-commercial use only.
®
hOme
is not responsible for any damage and/or
injury caused by improper use, care, maintenance
or failure to follow instructions in this manual.
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IMPORTANT SAFETY INSTRUCTIONS
CAUTION
When the air lter is to be
removed, do not touch the
metal parts of the unit.
• It may cause an injury.
Do not use strong detergent
such as wax or thinner but use
a soft cloth.
• Appearance may be
deteriorated due to
change of product color or
scratching of its surface.
Use caution when unpacking
and installing. Sharp edges
could cause injury.
Stop operation and close the
window in storm or hurricane.
• Operation with windows
opened may cause wetting
of indoor and soaking of
household furniture.
Always insert the lters
securely. Clean lter once
every two weeks.
• Operation without lters
may cause failure.
Do not place obstacles around
air-inlets or inside of air-outlet.
Do not put a pet or house
plant where it will be exposed
to direct air ow.
Do not clean the air
conditioner with water.
• Water may enter the unit
and degrade the insulation.
When the unit is to be
cleaned, switch off, and turn
off the circuit breaker.
• Do not clean unit when
power is on.
Hold the plug by the head of
the power plug when taking
it out. Do not pull / yank on
the cord.
Do not place heavy object
on the power cord and
ensure that the cord is
not compressed.
If water enters the unit,
turn the unit off at the power
outlet and switch off the
circuit breaker. Isolate supply
by taking the power-plug
out and contact a qualied
service technician.
Ventilate the room well when
used together with a stove,
etc.
• An oxygen shortage
may occur.
Do not use for special
purposes.
• Do not use this air
conditioner to preserve
precision devices, food,
pets, plants, and art
objects.It may cause
deterioration of quality, etc.
Ensure that the installation
bracket of the outdoor
appliance is not damaged
due to prolonged exposure.
• If bracket is damaged, there
is concern of damage due
to falling of unit.
Turn off the main power
switch when not using
the unit for a long time.
Do not drink water drained
from air conditioner.
• It contains contaminants
and could make you sick.
CAUTION
• This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities or lack of experience and
knowledge, unless they have been given supervision
or instruction concerning use of the appliance by a
person responsible for their safety.
• Children should be supervised to ensure that they do
not play with the appliance.
• If the supply cord is damaged, please contact hOme
customer service at 1-800-898-3002 in order to
avoid a hazard.
• The appliance shall be installed in accordance with
national wiring regulations.
• Do not operate your air conditioner in a wet room
such as a bathroom or laundry room.
• The appliance with electric heater shall have at least
2 feet space to the combustible materials.
®
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IMPORTANT SAFETY INSTRUCTIONS
NOTE
The power supply cord with this
air conditioner contains a current
detection device designed to
reduce the risk of re. Please
refer to the section Operation
of Current Device for details.In
the event that the power supply
cord is damaged, it cannot be
repaired-it must be replaced
with a cord from hOme
®
. Please
contact customer service at
1-800-898-3002.
WARNING
Avoid re hazard or electric shock.
Do not use an extension cord or
an adaptor plug. Do not remove
any prong from the power cord.
Grounding type wall
receptable
Do Not, under any
circumstances, cut,
remove, or bypass the
grounding prong.
Power supply
cord with 3-prong
grounding plug
and current
detection device
OPERATION OF CURRENT DEVICE
(Applicable to the unit adopts
current detection device only )
The power supply cord contains a
current device that senses damage
to the power cord. To test your
power supply cord do the following:
1. Plug in the Air Conditioner.
2. The power supply cord will have
TWO buttons on the plug head.
Press the TEST button, you will
notice a click as the RESET
button pops out.
3. Press the RESET button, again
you will notice a click as the
button engages.
4. The power supply cord is now
supplying electricity to the unit.
WARNING
For Your Safety
Do not store or use gasoline or other ammable vapors and liquids in the
vicinity of this or any other appliance.
WARNING
Prevent Accidents
To reduce the risk of re, electrical shock, or injury to persons when using
your air conditioner, follow basic precautions, including the following:
• Be sure the electrical service is adequate for the model you have chosen.
This information can be found on the serial plate, which is located on the
side of the the cabinet and behind the grill.
• If the air conditioner is to be installed in a window, you will probably
want to clean both sides of the glass rst. If the window is a triple-track
type with a screen panel included, remove the screen completely before
installation.
• Be sure the air conditioner has been securely and correctly installed
according to the installation instructions in this manual. Save this manual
for possible future use in removing or installing this unit.
• When handling the air conditioner, be careful to avoid cuts from sharp
metal ns on front and rear coils.
WARNING
Electrical Information
The complete electical rating of your new room air conditioner is stated
on the serial plate. Refer to the rating when checking the electrical
requirements.
• Be sure the air conditioner is properly grounded. To minimize shock and
re hazards, proper grounding is important. The power cord is equipped
with a three-prong grounding plug for protection against shock hazards.
• Your air conditioner must be used in a properly grounded wall receptacle.
If the wall receptacle you intend to use is not adequately grounded
or protected by a time delay fuse or circuit breaker, have a qualied
electrician install the proper receptacle. Ensure the receptacle is
accessible after the unit installation.
• Do not run air conditioner without side protective cover in place. This
could result in mechanical damage within the air conditioner.
• DO NOT USE AN EXTENSION CORD OR AN ADAPTOR PLUG.
NOTE
• Always make sure the RESET button is pushed in for correct operation.
• The power supply must be replaced if it fails reset when either the TEST
button is pushed, or it cannot be reset. A new one can be obtained from
®
hOme
.
• If power supply cord is damaged, it cannot be repaired. It MUST be
replaced by one obtained from hOme
®
. Please contact customer service
at 1-800-898-3002.
This air conditioner is designed to be operated under condition as follows:
O
Outdoor Temp:
64 - 109
F / 18 - 43OC
Cooling
Operation
Indoor Temp: 62 - 90
O
F / 17 - 32OC
O
Outdoor Temp: 23 - 76
F / -5 - 24OC
Heating
Operation
Indoor Temp:
32 - 80
O
F / 0 - 27OC
NOTE: Performance may be reduced outside of these operating temperatures.
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INSTALLATION INSTRUCTIONS
BEFORE YOU BEGIN
Read these instructions completely and carefully.
IMPORTANT - Save these instructions
for local inspector’s use.
IMPORTANT - Observe all governing codes,
ordinances, and safety regulations.
Keep these instructions for future reference.
Installation of this appliance requires basic
mechanical skills.
Installation takes approximately 1 hour.
We recommend that two people install this product.
Proper installation is the responsibility
of the consumer.
Product failure due to improper installation is not
covered under the Warranty.
You MUST use all supplied parts and use proper
installation procedures as described in these
instructions when installing this air conditioner.
CAUTION
Do not, under any circumstances, cut or remove the
third (ground) prong from the power cord.
Do not change the plug on the power cord of the air
conditioner.
Aluminum house wiring may present special problems-
consult a qualied electircian.
When handling unit, be careful to avoid cuts from sharp
metal edges and aluminum ns on front and rear coils.
TOOLS YOU WILL NEED
Screwdriver
Level
WINDOW REQUIREMENTS
Your air conditioner is designed to install in standard
double hung windows with opening widths of 23 to 36
inches.
Offset
Exterior
Inner
Window
Sill
Interior
Wall
Wall
13” min
(330 mm)
23” to 36” min
584 mm to 914mm
Wooden Windows
TOOLS YOU MAY USE
Screwdriver
Pencil
Ruler or
Tape Measure
Scissors or Knife
NOTE
Save Carton and these Installation Instructions for
future reference. The carton is the best way to store
unit during winter, or when not in use.
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INSTALLATION INSTRUCTIONS
1
BEFORE YOU BEGIN
CAUTION
Lower sash must open sufciently to allow a clear
vertical opening of 13 inches. Side louvers and the rear
of the AC must have clear air space to allow enough
airow through the condenser, for heat removal. The
rear of the unit must be outdoors, not inside a building
or garage.
Mounting Hardware
3/4” (or 1/2”)
Screws
(x7)
2
PREPARE AIR CONDITIONER
Lock Frame
(x2)
Sash Lock
(x1)
Sash Lock
(x1)
A: Remove the air conditioner from the carton and
place on a at surface.
B: Remove top rail from the rear of the packaging
material as shown in Fig. A.
C: Align the hole in the top rail with those in the top of
the unit as shown in Fig. B.
Fig. B
D: Secure the top rail to the unit with the 3/8” Screws
as shown in Fig. C.
Fig. C
Top Rail Hardware
or
3/8” Screws (x4)
Top Rail (x1)
Fig. A
Top Rail
Top Rail
NOTE: For safety reasons, all four(4) screws MUST be
securely fastened.
3
INSTALL THE ACCORDION PANELS
NOTE: Top rail and Sliding Panels at each side are offset
to provide the proper pitch to the rear of (5/16). This
is necessary for proper condensed water utilization
and drainage. If you are not using the Side Panels for
any reason, this pitch to the rear must be maintained.
A. Place unit on oor, a
bench or a table. Hold
the Accordion Panel in
one hand and gently pull
back the center to free
the open end. See Fig.1
Fig. 1
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INSTALLATION INSTRUCTIONS
B. Slide the free end “ ” section of the panel directly
into the cabinet as shown in Fig. 2. Slide the panel
down. Be sure to leave enough space to slip the top
and bottom of the frame into the rails on the cabinet.
“ ” section”
Fig. 2
C. Once the panel has been installed on the side of
the cabinet, make sure it sits securely inside the
frame channel by making slight adjustments. Slide
the top and bottom ends of the frame into the top
and bottom rails of the cabinet. (Fig.3).
4
SECURE THE ACCORDION PANELS
A. Keep a rm grip on the air conditioner, carefully
place the unit into the window opening so the
bottom of the air conditioner frame is against the
window sill (Fig.5). Carefully close the window
behind the top rail of the unit.
Measure from the cabinet edge
About 5/8” to 3/4”
INSIDE
OUTSIDE
Wooden Windows
Fig. 5
NOTE: Check that air conditioner is tilted back about
5/8” to 3/4” (tilted about 3O to 4O downward to the
outside). After proper installation, condensate should
not drain from the overow drain hole during normal
use, correct the slope otherwise.
Top Rail
Bottom Rail
Fig. 3
D. Slide the panel all the way in and repeat on the
other side.
B. Extend the side panels out against the window
frame (Fig.6).
Fig. 6
5
INSTALL SUPPORT BRACKET
A.Place the frame lock between the frame
extensions and the window sill as shown (Fig.7).
Drive 3/4” or 1/2” locking screws through the
frame lock and into the sill.
NOTE: To prevent window sill from splitting,
drill 1/8” pilot holes before driving screws.
window frame
Fig. 4
NOTE: If storm window blocks AC, see Fig. 11.
Fig. 7
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INSTALLATION INSTRUCTIONS
B. Drive 3/4” or 1/2” locking screws through frame
holes into window sash (Fig.8).
Fig. 8
C. To secure lower sash in place, attach right angle
sash lock with 3/4” or 1/2” screw as shown (Fig.9).
IF A/C IS BLOCKED BY STORM WINDOW
Add wood as shown in Fig. 11, or remove storm
window before air conditioner is installed.
If Storm Window Frame must remain, be sure the
drain holes or slots are not caulked or painted shut.
Accumulated Rain Water or Condensation must be
allowed to drain out.
Removing AC From Window
• Turn AC off, and disconnect power cord.
• Remove sash seal from between windows,
and unscrew safety sash lock.
• Remove screws installed through frame and
frame-lock.
• Close (slide) side panels into frame.
• Keeping a rm grip on air conditioner, raise
sash and carefully remove.
• Be carefully not to spill any remaining water
while lifting unit from window. Store parts
WITH air conditioner.
Fig. 9
D. Cut Window sash seal foam and insert it in the
space between the upper and lower sashes (Fig.10).
FOAM SEAL
Fig. 10
Storm window
frame or other
obstruction.
1-1/2” min
(38mm)
Fig. 11
SASH
Board thickness
as required, for
proper pitch to
rear, along entire
sill. Fasten with
nails or screws.
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NORMAL SOUNDS
SOUND OF RUSHING AIR
At the front of the unit, you may
hear the sound of rushing air being
moved by the fan
GURGLE / HISS
“Gurgling or hissing” noise may be
heard due to refrigerant passing
through evaporator during normal
operation.
NOTE
HIGH PITCHED CHATTER
High efciency compressors may
have a high pitched chatter during the
cooling cycle.
FOAM SEAL
Unit may vibrate and make
noise because of poor wall or
window construction or incorrect
installation.
PINGING OR SWITCHING
Droplets of water hitting
condenser during normal
operation may cause “pinging or
switching” sounds.
All the illustrations in this manual are for explanation purpose only. Your air conditioner may be slightly different.
The actual shape shall prevail.
AIR CONDITIONER FEATURES
WARNING
To reduce the risk of re, electric shock, or injury to
To begin operating the air conditioner, follow these steps:
persons, read the IMPORTANT SAFETY INSTRUCTIONS
before operating this appliance.
1. Set the thermostat to the highest number (coldest or
cooler setting).
CAUTION
Please always wait 3 minutes when turning unit off
then on again, and when changing from cool to fan
and back to cool. This prevents compressor from
overheating & possible circuit breaker tripping.
2. Set the selector control to the highest COOL setting.
3. Adjust the louver for comfortable air ow (see Air
Directional Louvers).
4. Once the room has cooled, adjust the thermostat to
the setting you nd most comfortable.
5. Make sure that the air ow inside and outside are not
obstructed by anything.
AIR DIRECTIONAL LOUVERS
The louvers will allow you to direct the air ow Left or
Right throughout the room as needed.
Move the Levers from side to side until the desired
Left/Right direction is obtained.
Lever
Air Direction
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AIR CONDITIONER FEATURES
COOL MODE
The desired cool setting is selected by rotating the knob to the right to the
appropriate location.
HI COOL has maximum cooling effect and airow.
LO COOL has minimum cooling effect and airow.
FAN MODE
Rotate the knob to the left to select your choice of fan speeds for air circulation.
NOTE: When selecting a fan speed, the compressor will not run.
THERMOSTAT
The thermostat is used to set the desired room temperature when the unit is
being operated in the COOL MODE.
To set the desired room temperature, rotate the thermostat switch to the
desired setting. After the set temperature is achieved the thermostat will
automatically start and stop the compressor in order to maintain the desired
set temperature.
Unit Control
CARE AND CLEANING
CAUTION
Clean your air conditioner
occasionally to keep it looking
new. Be sure to unplug the unit
before cleaning to prevent chock
or re hazards.
AIR FILTER CLEANING
The air lter should be checked
at least once a month to see if
cleaning is necessary. Trapped
particles in the lter can build
up and cause an accumulation
of frost on the cooling coils.
Rotate the thermostat selector clockwise for higher cool settings. Higher cool
settings will provide lower room temperature. Rotate the thermostat selector
counter clockwise for lower cool settings. Lower cool settings will provide
higher room temperature.
AIR FILTER CLEANING
• Remove the lter by sliding out from the right-hand side.
• Wash the lter using liquid dishwashing detergent and warm water. Rinse
lter thoroughly. Gently shake excess water from the lter. Be sure the lter
is thoroughly dry before replacing. Or, instead of washing you may vacuum the
lter clean.
NOTE: Never use hot water over 104OF to clean the air lter. Never attempt to
operate the unit without the air lter.
CABINET CLEANING
• Be sure to unplug the air conditioner to prevent shock or re hazard. The
cabinet and front may be dusted with an oil-free cloth or washed with a cloth
dampened in a solution of warm water and mild liquid dishwashing detergent.
Rinse thoroughly and wipe dry.
• Never use harsh cleaners, wax or polish on the cabinet front.
• Be sure to wring excess water from the cloth before wiping around the controls.
Excess water in or around the controls may cause damage to the air conditioner.
• Plug in air conditioner.
WINTER STORAGE
If you plan to store the air conditioner during the winter, remove it carefully from
the window according to the installation instructions. Cover it with plastic or
return it to the original carton.
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TROUBLESHOOTING TIPS
Before calling for hOme® customer service, review this list. It may save your time and expense. This list includes common
occurrences that are not the result of defective workman-ship or materials in this appliance.
Problem
Air conditioner does not start
Air from unit does not feel cold enough
Air conditioner cooling, but room is
too warm - ice forming on cooling coil
behind decorative front.
Solution
Wall plug disconnected. Push plug rmly into wall outlet.
House fuse blown or circuit breaker tripped. Replace fuse with time delay type or
reset circuit breaker.
Plug Current Device Tripped. Press the RESET button.
Power is OFF. Turn power ON.
Room temperature below 62
temperature rises above 62
O
F (17OC ). Cooling may not occur until room
O
F (17OC).
Temperature sensing behind air lter element touching cold coil. Keep it from the
cold coil.
Set to a Lower temperature.
Compressor stopped when changing modes. Wait for 3 minutes after set to the
COOL mode.
Outdoor temperature below 64
O
F (18OC). To defrost the coil, set FAN ONLY mode.
Air lter may be dirty. Clean lter. Refer to Care and Cleaning section. To defrost,
set to FAN ONLY mode.
Air conditioner cooling, but room is too
warm - NO ice forming on cooling coil
behind decorative front.
Air conditioner turns on and off rapidly.
Thermostat set too cold for night-time cooling. To defrost the coil, set to FAN
ONLY mode. Then, set temperature to a Higher setting.
Dirty air lter - air restricted. Clean air lter. Refer to Care and Cleaning section.
Temperature is set too High, set temperature to a Lower setting.
Air directional louvers positioned improperly. Position louvers for better air
distribution.
Front of units is blocked by drapes, blinds, furniture, etc. - restricts air
distribution. Clear blockage in front of unit.
Doors, windows, registers, etc. Open - cold air escapes. Close doors, windows,
registers.
Unit recently turned on in hot room. Allow additional time to remove “Stored
heat” from walls, ceiling, oor and furniture.
Dirty air lter - air restricted. Clean air lter.
Outside temperature extremely hot. Set FAN speed to a Higher setting to bring air
past cooling coils more frequently.
Noise when unit is cooling.
Air movement sound. This is normal. If too loud, set to a slower FAN setting.
Window vibration - poor installation. Refer to installation instructions or check
with installer.
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TROUBLESHOOTING TIPS
Before calling for service, review this list. It may save your time and expense. This list includes common occurrences that
are not the result of defective workman-ship or materials in this appliance.
Problem
Water dripping INSIDE
when unit is cooling.
Water dripping OUTSIDE
when unit is cooling.
Remote Sensing Deactivating
Prematurely (some models).
Room too cold.
Solution
Improper installation. Tilt air conditioner slightly to the outside to allow water
drainage. Refer to installation instructions - check with installer.
Unit removing large quantity of moisture from humid room. This is normal during
excessively humid days.
Remote control not located within range. Place remote control within 20 feet &
O
180
radius of the front of the unit.
Remote control signal obstructed. Remove obstruction.
Set temperature too low. Increase set temperature.
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Page 15
WARRANTY
hOme® offers a limited two-year warranty (“warranty period”) on all of our products purchased new and unused from
hOme Technologies, LLC or an authorized reseller, with an original proof of purchase and where a defect has arisen,
wholly or substantially, as a result of faulty manufacture, parts or workmanship during the warranty period. The warranty
does not apply where damage is caused by other factors, including without limitation: (a) normal wear and tear; (b) abuse,
mishandling, accident, or failure to follow operating instructions; (c) exposure to liquid or inltration of foreign particles;
(d) servicing or modications of the product other than by hOme®; (e) commercial or non-household use.
The hOme
of any defective part and necessary labor so that it conforms to its original specications. A replacement product may
be provided instead of repairing a defective product. HOme
®
warranty covers all costs related to restoring the proven defective product through repair or replacement
®
’s exclusive obligation under this warranty is limited to such
repair or replacement.
A receipt indicating the purchase date is required for any claim, so please keep all receipts in a safe place. We
recommend that you register your product on our website, www.home.family/reg. Although greatly appreciated, the
product registration is not required to activate any warranty and product registration does not eliminate the need for the
original proof of purchase.
The warranty becomes void if attempts at repair are made by non-authorized third parties and/or if spare parts, other
than those provided by hOme
®
, are used.
You may also arrange for service after the warranty expires at an additional cost.
These are our general terms for warranty service, but we always urge our customers to reach out to us with any issue,
regardless of warranty terms. If you have an issue with a hOme
®
product, please contact us at 1-800-898-3002, and we
will do our best to resolve it for you.
This warranty gives you specic legal rights, and you may have other legal rights which vary from state to state, country
to country or province to province. The customer may assert any such rights at their sole discretion.
WARNING
CONTACT US
This manual is to be used with all items with the model number
HME020003MNL
WARNING: Keep all plastic bags away from children.
State of California Proposition 65 Warnings:
WARNING: THIS PRODUCT COULD CONTAINS ONE OR MORE
CHEMICALS WHICH ARE KNOWN TO THE STATE OF CALIFORNIA TO
CAUSE CANCER, BIRTH DEFECTS OR OTHER REPRODUCTIVE HARM.
Manufacturer, distributor, importer and seller are not liable for ANY
damage caused by improper use, storage, care or failure to follow
warnings associated with this product.
Customer Service
Phone: 1-800-898-3002
Email: help@home.family
Website: www.home.family/help
15
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HOUSEHOLD USE ONLY
SKU#: HME020003N
PART#: HME020003MNL
© 2016 hOme Technologies, LLC
37 East 18 Street, 7th Floor. | New York, NY 10003
All rights reserved, hOme®.
Printed in China.
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