Holmes HQH309A User Manual
WARRANTY INFORMATION
SERVICE INSTRUCTIONS
1. DO NOT attempt to repair or adjust any electrical or mechanical functions on this unit. Doing so will void the Warranty.
2. If you need to exchange the unit, please return it in its original carton, with a sales receipt, to the store where you purchased it. If you are returning the unit more than
30 days after the date of purchase, please see the enclosed Warranty.
3. If you have any questions or comments regarding this unit’s operation or believe any repair is necessary, please write to our Consumer Service Department or visit our
website at www.holmesproducts.com.
For your own records, staple or attach your sales receipt to this manual. Also, please take a moment to write the store name/location and date purchased below.
STORE NAME:
LOCATION:
DATE PURCHASED:
SIX (6) YEAR LIMITED WARRANTY
A. This Warranty applies only to the original purchaser of this product.
B. This Warranty applies ONLY to repair or replacement of any supplied or manufactured parts of this product that, upon inspection by The Holmes Group, Inc. authorize
personnel, is shown to have failed in normal use due to defects in material or workmanship. The Holmes Group will determine whether to repair or replace the unit.
This Warranty does not apply to installation expenses.
C. Operating this unit under conditions other than those recommended or at voltages other than the voltage indicated on the unit, or attempting to service or modify the
unit, will render this WARRANTY VOID.
D. Unless otherwise proscribed by law, The Holmes Group shall not be liable for any personal injury, property or any incidental or consequential
damage of any kind (including water damage) resulting from malfunctions, defects, misuse, improper installation or alteration of this product.
E. All parts of this product are guaranteed for a period of 6 years as follows:
1.Within the first 30 days from date of purchase, the store from which you purchased your product should replace this product if it is defective in material or workmanship
(provided the store has in-stock replacement.) If you intend to assert any claim in connection with the product, please follow the instructions in paragraph F.
2. Within the first seventy-two months from date of purchase, The Holmes Group will repair or replace the product if it is defective in material or workmanship, subject
to the conditions in paragraph G.
F. If you have any other problem or claim in connection with this product, please write our Consumer Service Department.
G. IMPORTANT RETURN INSTRUCTIONS. Your Warranty depends on your following these instructions if you are returning the unit to The Holmes Group, Inc.:
1. Carefully pack the item in its original carton or other suitable box to avoid damage in shipping.
2. Before packing your unit for return, be sure to enclose:
a) Your name, full address with zip code and telephone number
b) A dated sales receipt or PROOF OF PURCHASE,
c) Your $10.00 check for return shipping and handling, and
d) The model number of the unit and the problem you are having. (Enclose in an envelope and tape directly to the unit before the box is sealed.)
3. The Holmes Group recommends you ship the package U.P.S. ground service for tracking purposes.
4. All shipping charges must be prepaid by you.
5. Mark the outside of your package:
This Warranty gives you specific legal rights, and you may have other rights which vary from state to state. The provisions of this Warranty are in addition to, and not a
modification of, or subtraction from, the statutory warranties and other rights and remedies contained in any applicable legislation. To the extent that any provision of this
Warranty is inconsistent with any applicable law, such provision shall be deemed voided or amended, as necessary, to comply with such law.
Holmes®and the Holmes logo®are registered trademarks of The Holmes Group, Inc. or its subsidiaries.
TM
and the 1Touch logoTMare trademarks of The Holmes Group, Inc. or its subsidiaries.
1Touch
JOB#HQH309A.03.US.0M1 HQH309A03EM1 Printed in China
THE HOLMES GROUP, INC.
CONSUMER SERVICE DEPARTMENT
32B SPUR DRIVE
EL PASO, TX 79906
(STAPLE RECEIPT HERE)
SAVE THIS WARRANTY INFORMATION
HOLMES
THEHOLMESGROUP,INC.
32B SPURDRIVE
ELPASO, TX 79906
SHIPPING AND HANDLING CHARGES: $10.00 (USD)
1TouchTMTower
HQH309A
Quartz Heater
Owner ’s Guide
PLEASE READ AND SAVE THESE IMPORTANT INSTRUCTIONS
PLEASE READ AND SAVE THESE
/Off
IMPORTANT SAFETY INSTRUCTIONS
FEATURES - OPERATIONS
When using electrical appliances, basic safety precautions should always
be followed to reduce the risk of fire, electric shock, and injury to persons,
including the following:
1. Read all instructions before using the appliance.
2. To avoid fire or shock hazard, plug the appliance directly into a
120V AC electrical outlet.
3. The heater is hot when in use. To avoid burns, DO NOT let bare
skin touch hot surfaces. If provided, use handles when moving
this heater. Keep combustible materials, such as furniture,
pillows, bedding, papers, clothes, and curtains at least 3 ft (0.9
m) from the front of the heater and keep them away from the
sides and rear.
4. DO NOT run cord under carpeting. DO NOT cover cord with throw
rugs, runners, or the like. Arrange cord away from traffic area
and where it will not be tripped over.
5. This heater is not intended for use in bathrooms, laundry areas
and similar indoor location. NEVER locate heater where it may fall
into a bathtub or other water container.
6. Extreme caution is necessary when any heater is used by, or near
children or invalids, and whenever the heater is left operating and
unattended.
7. Always unplug the heater when not in use.
8. When unplugging, be sure to pull by the plug and not the cord.
9. DO NOT insert or allow foreign objects to enter any ventilation or
exhaust opening as this may cause an electric shock or fire, or
damage the heater.
10.DO NOT operate heater with a damaged cord or plug, or after the
heater malfunctions, has been dropped or damaged in any
manner. Return appliance to manufacturer for examination,
electrical or mechanical adjustment, or repair.
11.A heater has hot and arcing or sparking parts inside. DO NOT
use it in areas where gasoline, paint, or flammable liquids are
used or stored.
12.Use appliance only for intended household use as described
in this manual. Any other use not recommended by the
manufacturermay cause fire, electric shock, or injury to persons.
The use of attachments not recommended or sold by The Holmes
Group may cause hazards.
13.DO NOT use outdoors.
14.To prevent a possible fire, DO NOT block air intakes or exhaust in
any manner. DO NOT use on soft surfaces, like a bed, where
openings may become blocked.
ALCI (Appliance Leakage Current Interrupter) SAFETY DEVICE: This device provides
protection against electric shock due to ground fault currents by automatically shutting
off the power. To test the operation of the ALCI Safety Device, switch the heater ON at
either the HI or LO setting. Press the TEST button on the ALCI device attached to the plug
end of the line cord. The heater and fan should stop operating and the Power light
should be extinguished. Press the RESET button on the ALCI device to resume normal
operation of the heater. This devise should not be used on ON/OFF operation switch.
CAUTION: ALTHOUGH THIS DEVICE IS PROVIDED WITH PROTECTION WHICH REDUCES THE
RISK OF ELECTRIC SHOCK, THIS PRODUCT SHOULD NEVER BE USED CARELESSLY NEAR WATER.
15.To disconnect heater, turn controls to OFF, then remove plug
from outlet.
16. Avoid the use of an extension cord because the extension cord
may overheat and cause a risk of fire. However, if you have to
use an extension cord, the cord shall be No.14 AWG minimum size
and rated not less than 1875 watts.
17. If the heater will not operate, see specific instructions on Auto
Safety Shut-off.
18. DO NOT attempt to repair or adjust any electrical or mechanical
functions on this unit. Doing so will void your warranty. The inside
of the unit contains no user serviceable parts. All servicing should
be performed by qualified personnel only.
19.DISCONTINUE USE IF PLUG OR OUTLET IS HOT. RECOMMEND
OUTLET BE REPLACED IF PLUG OR OUTLET IS HOT TO TOUCH.
PLEASE READ AND SAVE
THESE IMPORTANT
SAFETY INSTRUCTIONS
AUTO SAFETY SHUT-OFF WITH CERAMIC CONTROL
This heater is equipped with a patented, technologically-advanced,
safety system that requires the user to reset the heater if there is a
potential overheat situation. When a potential overheat temperature is
reached, the system will automatically shut the heater off. It can only
resume operation when the user resets the unit.
To Reset the Heater:
1. Unplug the unit.
2. Wait 10 minutes for the unit to cool down; press the RESET button.
3. Plug the unit in again and operate normally.
Tip-Over Shut Off:
When the unit is accidentally knocked over, it will instantly shut off.
To reset, simply place the heater in an upright position on a level surface.
MAXFLOW™ HEATINGSYSTEM
The patented MaxFlow™ Heating system incorporates a top mounted fan
and internal shroud to provide maximum heat dispersion. The MaxFlow™
Heating system delivers a combination of instant, penetrating warmth in
the immediate area, as well as forcing heat out for entire room coverage.
PRE-OPERATING INSTRUCTIONS
1. Carefully remove your heater from the box. (please save the carton
for off-season storage).
2. Place heater on firm level surface.
3. Avoid overloading your circuit by not using other high wattage
appliances in the same outlet. At 1500 watts, this unit draws 12.5 amps.
Note: This unit is for floor use only.
OPERATING INSTRUCTIONS
Your heater is equipped with a technologically advanced 1Touch
electronic thermostat. You can set the heater to run continuously in
manual mode or set the 1TouchTMThermostat to your desired temperature
setting. The 1TouchTMthermostat will automatically turn the heater ON or
OFF depending on the preset comfort level. The comfort level ranges
between 60º and 80º Fahrenheit.
Manual Mode Instructions:
1. Plug the heater into a 120V AC electrical outlet.
2. To start the unit, push the MODE/OFF button once for the HIGH
manual setting. (See Fig. 1 and 2)
3. Press the button again for the LOW manual setting. (See Fig. 1 and 2)
4. To stop the unit, press and hold the button for two seconds or keep
pressing the button until all the temperature indicators are OFF.
Note: The Power Light will remain lit during operation. In Manual Mode,
only the LOW or HIGH power light will be lit.
1TOUCHTMTHERMOSTAT INSTRUCTIONS
To take advantage of the 1TouchTMThermostat continue to press the
MODE/OFF button until the desired temperature is set in either the HIGH
or LOW setting. When ambient temperature rises above the set
temperature, the heater will stop. When the ambient temperature drops
below the set temperature, the heater will turn on automatically.
Note: When the 1TouchTMthermostat is set, either the HIGH or LOW power
light, and the set temperature light will remain lit during operation.
(See Fig. 1 and 2)
Note: It is normal for the heater to cycle ON and OFF as it maintains the
preset temperature. To prevent the unit from cycling, you need to raise
the thermostat setting.
Note: 1Touch
previous temperature setting after the unit has been turned off. However,
if the unit is unplugged, the 1TouchTMthermostat will be reset and will no
longer remember the previous temperature setting.
Note: This unit is equipped with a thermister located on the power cord.
This thermister is never to be tampered with in any way. It is responsible
for reading temperatures and adjusting the thermostat accordingly. It will
be most accurate when placed away from any heat source.
TM
has memory. The 1TouchTMthermostat will remember the
CLEANING/MAINTENANCE
During Season Care:
Always unplug the heater, before moving or cleaning.
1. Carefully wipe the unit with a soft, damp cloth. Please be very cautious
near the motor and heating elements.
2. After cleaning, be sure to completely dry the unit with a cloth or towel.
After Season Care:
1. Store heater in a cool, dr y location.
2. Holmes recommends that you store the unit in its original carton.
TROUBLESHOOTING
TM
If your heater fails to operate:
• Make sure the electrical outlet or circuit breaker is working.
• Check for obstructions. If you find an obstruction turn the heater OFF,
and UNPLUG THE UNIT. Carefully remove the obstruction and follow
the reset instructions.
• The thermostat might be set too low. Press the MODE/OFF button until
the heater restarts.
Please DO NOT attempt to open or repair the heater.
Please see the Warranty for Service Instructions.
TECHNICAL SPECIFICATIONS
•Wattage: 1500 W (+5% -15%)
•Working Voltage: 120 V AC/60 Hz
ILLUSTRATIONS
Figure 1
Figure 2
Power Setting
MODE/OFF Button
Temperature Setting
Power Lights
Carry Handle
(not visible)
Caution Light
Thermister
(on power cord
not visible)
Power Setting
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