TROUBLESHOOTING
FREQUENTLY ASKED QUESTIONS
STORAGE INSTRUCTIONS
WARRANTY INFORMATIONWARRANTY INFORMATION
Owner’s Guide
HCM730
TROUBLESHOOTING
TROUBLE PROBABLE CAUSE SOLUTION
• Unit does not turn on. * Not plugged in.
* Outlet not functioning.
• Mist output minimal to
none.
• Filter turns brown. * The filter has absorbed
• FilterCheck® is not
working.
• Humidifier continuously
displays 21%.
• Humidifier continuously
displays 90%.
Question Answer
• What are the variables that affect
run time?
• How do I remove film on water
tank?
• How can I extend the run time?
* Cool mist is invisible.
* The filter has not absorbed water.
minerals.
* Takes 30 minutes to register. 4 Allow the humidifier to run continuously for 30
* Humidity at the humidifier is
at or below 21%.
* Humidity at the humidifier is
at or above 90%.
FREQUENTLY ASKED QUESTIONS
The estimated run time for this humidifier is based on average room
conditions. The actual run time of your humidifier is dependent on numerous
variables such as:
✔ Air exchange in the room where the humidifier is placed.
✔ Room construction of the room where the humidifier is placed.
✔ Temperature of the room where the humidifier is placed.
✔ Humidity levels in the room where the humidifier is placed.
✔ Movement of occupants and the opening and closing of doors in the room
where the humidifier is placed.
✔ Home furnishings in the room where the humidifier is placed.
✔ See Daily Maintenance instructions. Regular cleaning is recommended.
✔ Run your unit on the lowest setting.
✔ If your unit has electronics, set it to your desired humidity level. The unit
will turn on and off, which will extend the run time.
✔ Fill the tank all the way full, place it on the base, let the water empty into
the base until it stops bubbling, then refill the tank full again. This ensures
maximum water capacity and will extend run time.
4 Plug in unit.
4 Have outlet replaced by a licensed electrician.
4 Operate in High (3) setting.
4 Wait 30 minutes for filter to absorb water.
4 Replace your filters (HWF100) by calling
1-800-546-5437, or visiting
www.holmesproducts.com
minutes for the FilterCheck® Indicator to reflect
the filter condition.
4 Continue to operate humidifier to raise the room
humidity.
4 Stop operating the humidifier if the humidity
level is too high.
STORAGE INSTRUCTIONS
When not using your humidifier for an extended period of time:
1. Dispose of the filters. DO NOT leave in unit.
2. Clean, rinse and thoroughly dry the humidifier as directed in weekly maintenance. DO NOT leave any water in the unit
when storing. Leaving water in the unit may render the unit inoperable for the following season.
3. Place the humidifier in the original carton and store in a cool, dry place.
4. Order your replacement filter for next year’s use.
REPLACEMENT ACCESSORIES
.
To order the replacement accessories you can do any of the following:
• Visit your local retailer
• Go to
• Call Consumer Service at 1-800-546-5437
www.holmesproducts.com
If you have any questions regarding your product or would like to learn more about other Holmes® products, please
contact our Consumer Service Department at 1-800-546-5437 or visit our website www.holmesproducts.com. For inquiries
regarding recycling and proper disposal of this product, please contact your local waste management facility.
Sunbeam Products, Inc. doing business as Jarden Consumer Solutions or if in Canada, Sunbeam Corporation (Canada)
Limited doing business as Jarden Consumer Solutions (collectively “JCS”) warrants that for a period of one year from
the date of purchase, this product will be free from defects in material and workmanship. JCS, at its option, will repair
or replace this product or any component of the product found to be defective during the warranty period.
Replacement will be made with a new or remanufactured product or component. If the product is no longer available,
replacement may be made with a similar product of equal or greater value. This is your exclusive warranty. Do NOT
attempt to repair or adjust any electrical or mechanical functions on this product. Doing so will void this warranty.
This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable.
Keep the original sales receipt. Proof of purchase is required to obtain warranty performance. JCS dealers, service
centers, or retail stores selling JCS products do not have the right to alter, modify or any way change the terms and
conditions of this warranty.
This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or
misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly, repair
or alteration by anyone other than JCS or an authorized JCS service center. Further, the warranty does not cover: Acts
of God, such as fire, flood, hurricanes and tornadoes.
What are the limits on JCS’s Liability?
JCS shall not be liable for any incidental or consequential damages caused by the breach of any express, implied or
statutory warranty or condition.
Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for a
particular purpose is limited in duration to the duration of the above warranty.
JCS disclaims all other warranties, conditions or representations, express, implied, statutory or otherwise.
JCS shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability to use the
product including incidental, special, consequential or similar damages or loss of profits, or for any breach of contract,
fundamental or otherwise, or for any claim brought against purchaser by any other party.
Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or
limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may also have other rights that vary from province to province,
state to state or jurisdiction to jurisdiction.
1 YEAR LIMITED WARRANTY
How to Obtain Warranty Service
In the U.S.A.
If you have any questions regarding this warranty or would like to obtain warranty service, please call
1-800-546-5437 and a convenient service center address will be provided to you.
In Canada
If you have any questions regarding this warranty or would like to obtain warranty service, please call
1-800-546-5437 and a convenient service center address will be provided to you.
In the U.S.A., this warranty is offered by Sunbeam Products, Inc. doing business as Jarden Consumer Solutions located
in Boca Raton, Florida 33431. In Canada, this warranty is offered by Sunbeam Corporation (Canada) Limited doing
business as Jarden Consumer Solutions, located at 20 B Hereford Street, Brampton, Ontario L6Y OM1. If you have any
other problem or claim in connection with this product, please write our Consumer Service Department. PLEASE DO
NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE.
INFO HOT-LINE: If, after reading this owner’s guide you
have any questions or comments, please call
1-800-546-5437 and a Customer Service Representative
will be happy to assist you.
FILTER #: HWF100(2)
FILTERTYPE:WICK
Cool Mist Tower
© 2016 Sunbeam Products, Inc. doing business as Jarden Consumer Solutions. All Rights Reserved. Distributed by
Products, Inc. doing business as Jarden Consumer Solutions, Boca Raton, FL 33431.
P.N. 166330 Rev B HCM730_16EM1 Printed In China
GCDS-HOL46814-SL
Humidifier
PLEASE READ AND SAVE THESE IMPORTANT INSTRUCTIONS
PLEASE READ AND SAVE THESE
IMPORTANT SAFETY INSTRUCTIONS
FEATURES - OPERATIONS
FEATURES - OPERATIONS
FEATURES - OPERATIONS
FEATURES - OPERATIONS
CLEANING / MAINTENANCE
When using electrical appliances, basic safety precautions
should always be followed to reduce the risk of fire, electric
shock, and injury to persons, including the following:
1. Read all instructions before using the appliance.
2. To avoid fire or shock hazard, plug the appliance directly
into a 120V AC electrical outlet.
3. Keep the cord out of heavy traffic areas. To avoid fire hazard,
NEVER put the cord under rugs or near heat registers.
4. DO NOT place humidifier near heat sources such as stoves,
radiators, and heaters. DO locate your humidifier on an
inside wall near an electrical outlet. The humidifier should be
at least 4 inches (10 cm) away from the wall for best results.
5. NEVER place humidifier in an area where it is accessible to
children. NEVER use humidifier in a closed room, particularly
where a child may be sleeping, resting, or playing (a closed
room may result in excessive humidity).
6. Do not attempt to refill humidifier without first unplugging
the unit from its electrical outlet. Failure to heed this
warning may cause personal injury. Be sure to unplug the
unit by pulling on the plug and not the cord.
7. Never place anything over moisture outlet when the unit
is running.
8. NEVER drop or insert any object into any openings.
9. DO NOT operate any appliance with a damaged cord or
plug, after the appliance malfunctions, or if it has been
dropped or damaged in any manner. Return appliance to
manufacturer for examination, electrical or mechanical
adjustment, or repair.
10. Use appliance only for intended household use as described
in this manual. Any other use not recommended by the
manufacturer may cause fire, electric shock, or injury to
persons. The use of attachments not recommended or sold
by the manufacturer may cause injury.
11. DO NOT use outdoors.
12. Humidifier should be unplugged when not in use.
13. NEVER tilt, move, or attempt to empty unit while it is
THIS APPLIANCE HAS A POLARIZED PLUG (one blade is wider than the
other). To reduce the risk of electric shock, this plug is intended to fit in a
polarized outlet only one way. If the plug does not fit fully in the outlet,
reverse the plug. If it still does not fit, contact a qualified electrician to
install the proper outlet.
DO NOT ATTEMPT TO MODIFY THIS PLUG OR DEFEAT THIS
SAFETY FEATURE IN ANY WAY.
operating. Shut off and unplug before removing the
water tank and moving the unit.
14. This humidifier requires daily and weekly maintenance
to operate appropriately. Refer to daily and weekly
cleaning procedures. Use only cleaners and additives
recommended by the manufacturer.
15. NEVER use detergents, gasoline, glass cleaner, furniture
polish, paint thinner, or other household solvents to
clean any part of the humidifier.
16. Do not use humidifier in an area where humidity level is
in excess of 50%. Use a hygrometer, available at your
local retailer or through the manufacturer, to measure
the humidity.
17. DO NOT attempt to repair or adjust any electrical or
mechanical functions on this unit. Doing so will void
your warranty. The inside of the unit contains no user
serviceable parts. All servicing should be performed by
qualified personnel only.
18. Never place housing under water flow or immerse in liquids.
19. Do not plug in the cord with wet hands: electric shock
could result.
20. Do not pour water in any openings other than the water
tank.
21. NEVER operate unit without water in the tank.
22. Do not move unit after it has been used until unit cools
completely.
23. Use both hands when carrying full tank of water.
PLEASE READ AND SAVE
THESE IMPORTANT SAFETY
INSTRUCTIONS
PRODUCT NOTICES
1. If moisture forms on the walls or windows of the room,
turn off the humidifier. The room already has plenty of
humidity and additional moisture may cause damage.
2. Always place humidifier on a firm, flat, level surface. A
waterproof mat or pad is recommended for use under
the humidifier. NEVER place it on a rug or carpet, or on a
finished floor that may be damaged by exposure to
water or moisture.
3. DO NOT allow the Moisture Outlet to directly face the wall.
Moisture could cause damage, particularly to wall paper.
4. To prevent damage to surfaces, do not place humidifier
under overhanging surfaces.
Cord and Plug Instructions:
The length of cord used on this appliance was selected to
reduce the hazards of becoming tangled in, or tripping over a
longer cord. If a longer cord is necessary an approved
extension cord may be used. The electrical rating of the
extension cord must be equal to or greater than the rating of
the humidifier (refer to the rating information placed on the
humidifier). Care must be taken to arrange the extension cord
so that it will not drape over the countertop or tabletop where
it can be pulled on by children or accidentally tripped over.
HOW COOL MIST WORKS
Your Holmes® Cool Mist humidifier draws dry air through the
rear air intake grill area. This air is then passed through a
moisture–laden wick filter, which retains the minerals and
deposits in the water. The resulting moist air is directed back
into the room from the top air grill.
NOTE:
This humidification system provides a cool, invisible
moisture output. It is normal not to see the mist.
NOTE:
A humidity level below 20% can be unhealthy and
uncomfortable. The recommended humidity level is between
40%-50%.
PRE-OPERATING INSTRUCTIONS
1. Be sure the humidifier is
switched to OFF and the
unit is disconnected from
the electrical outlet.
2. Select a location for your
humidifier, on a flat
surface, about 4 inches
(10 cm) away from the
wall. DO NOT place the
humidifier on a finished
floor or near furniture,
which can be damaged by
too much moisture or
water. Place on a moisture
resistant surface.
NOTE:
The first time you use your
humidifier, saturate your wick filter
and run the humidifier for 30
minutes before reading the filter
meter. This will ensure that you
receive the most accurate reading
upon your first use.
Figure 1
10 cm
Figure 2
FILLING THE WATER TANK
1. Remove the tank from the
housing of the humidifier
by grabbing the handle of
the tank and pulling the
tank out of the housing
and then bring the tank to
the faucet. (See Figure 3)
2. Turn the tank upside down
and twist off the tank cap
by turning counter
clockwise. Fill tank with
cool, fresh tap water. DO
NOT fill with warm water
as this may cause leaking.
(See Figure 4)
3. To Replace the cap on
tank, align arrows and
turn to align to lock
position. Ensure tank is
closed FIRMLY. (See Figure 5)
Figure 3
Figure 4
10 cm
Figure 5
4. When full, carry the tank to the humidifier and place it
into the housing. To insert
tank into housing, use the
locating tabs at the bottom
of the unit to line up the
base of the tank evenly
with housing at a slight
angle. Once the tank is
lined up at the base, use
the handle to push the top
of the tank into place. You
will hear a click when tank
is locked in correctly. The
tank holds 1.2 gallons of
water. The tank will immediately begin to empty into the
base. (See Figure 6)
NOTE: You may hear a “gurgling noise” as tank fills.
This is completely normal.
5. Plug the power cord into a 120V AC electrical outlet.
Figure 6
OPERATING INSTRUCTIONS
NOTE:
The humidifier produces clean, cool, INVISIBLE
moisture. It is normal not to see the moisture.
1. Allow up to 30 minutes for the filter to fully absorb water
and the unit to produce the maximum moisture output.
2. Press the Power Button ( ) to turn the humidifier on,
the humidifier will run at High setting and "3" will
illuminate on the display. After 2 seconds, the display will
return to show the room humidity.
3. If you want to switch to Medium/Low settings, press the Power
Button ( ) again. Each press of the button will cycle
through the speed settings (High-Medium-Low-Off), and the
selected setting (3-2-1-OF) will appear on the display.
4. To shut the humidifier off at any setting, press and hold
the Power Button ( ) for 3 seconds and “OF” will
illuminate on the display.
Digital Humidistat Control
Your humidifier is equipped with a digital humidistat that
allows you to set your humidifier to your desired comfort
level by pressing the up/down buttons( ) to adjust the
humidity level ranging from 30% to 60%. The selected
humidity level will illuminate on the display.
NOTE:
For the most accurate humidity reading, run your
humidifier for 1 hour before reading the humidistat.
When the room humidity level rises above the set humidity,
the humidifier will stop. When the room humidity level drops
below the set humidity, the humidifier will turn on
automatically to maintain the preset humidity level.
WARNING: DO NOT
the tank or the humidifier base. The moving action of the
water may activate the water tank’s release nozzle and
overfill the humidifier base. This may cause the humidifier to
function intermittently, or stop emitting mist. Should this
occurs, simply remove the excess water from the humidifier
base.
NOTES:
Figure 7
Control Panel
A. Humidifier Housing
B. Control Panel
C. FilterCheck® Indicator
D. Tank Lock
E. Tank Handle
F. Tank
move the humidifier with water in
C
B
A
G
I
J
G. Tank Cap (not shown)
H. Wick Filters (2)
I. Lock Knobs (2)
J. Base
K. Wick Filter Holder
D
E
F
H
K
• High setting is ideal for overly dry environments where
faster moisture relief is desired. This setting allows the fan
to operate at its full capacity to produce the maximum
moisture level. Low setting will produce the longest run
time and have a quieter performance which is ideal for
sleeping and when desiring more quiet environments.
• Allow up to 30 minutes for the filter to fully absorb water
and for the unit to produce moisture.
Timer
Your humidifier is equipped with 24-Hour Auto Shut-off Timer
feature. This allows you to program your humidifier to shut
off automatically after running a defined time interval.
1. Press the Timer Button ( ) once. The “0” will
illuminate on display.
2. Press the up/down buttons ( ) to adjust from 0 to
24 to select your desired time interval for the humidifier
to shut-off automatically.
3. The selected hour will appear on the display.
4. When timer is set, you may check the remaining time
while humidifier is still in operation. Press the Timer
Button and the remaining time (e.g., 7) will illuminate on
the display.
5. To cancel the Timer feature, press the Timer Button
( ). The remaining time will appear on the screen.
Press the down button to “0”. The Timer will then be
cancelled.
NOTE:
When the water tank is empty, and the base is
almost empty, you need to refill the tank. The fan will
continue to run to help dry the humidifier. Shut off and
unplug the unit. Please follow the Daily Cleaning Instructions.
Refill the tank as directed in Filling the Water Tanks
Instructions.
NOTE:
If moisture forms on the walls or windows, turn off
the humidifier.
REPLACING THE FILTERS
Through normal use, waterborne minerals and sediment
become trapped in the wick filter. The harder your water, the
greater the amount of minerals in the water, and the more
often you will need to change your filter.
You will be able to monitor the life of the filter in your
humidifier by checking the FilterCheck® Indicator.
NOTE: After 30 minutes of use, FilterCheck® Indicator will
move and indicate your filter condition.
Figure 8
A brand new filter will register in the section reading GOOD
filter. After frequent use of your humidifier, the FilterCheck®
Indicator will let you know when the filters need to be
changed. (See Figure 8)
When the needle is in the CHANGE section, this means the
proper amount of moisture is not getting into your air due to
the excessive minerals and sediment that have become
trapped on your filters. At this point, you should replace your
filter. It is important to change your filter as indicated to
obtain stated performance level.
To replace the filter, follow the steps below:
1. Turn the unit off and disconnect from the electrical outlet.
2. Remove the tank from the housing.
3. Unlock the housing from the base by turning the lock
knob to the unlocked position. (See Figure 9)
4. Lift the housing straight up and place to the side.
5. Unlock the wick holder from the base by turning the lock
knob to the unlocked position.
6. Remove the wicks from the wick holder. (See Figure 10)
7. Follow the weekly cleaning instructions.
Figure 9
Figure 10
8. Insert new filters into the wick holder and lock the wick
holder back onto the base.
9. Replace the housing onto the base and lock it into place.
10. Fill the tank and place back into housing, you will hear
a click sound when the tank is locked on the housing
properly.
11. Repeat Operating Instructions.
It will take about 30 minutes for the humidifier to reach
maximum output.
NOTE: You can purchase replacement filters (model
BWF100) at a local retailer, by calling 1-800-546-5437,
or by visiting www.holmesproducts.com. It is
recommended that a replacement filter is purchased for
uninterrupted use.
CLEANING AND MAINTENANCE
INSTRUCTIONS
Humidifiers provide comfort by adding moisture to dry,
heated indoor air. To benefit most from the humidifier
and avoid product misuse, follow all instructions
carefully. Please note that this is an electrical appliance
and requires attention when in use.
In addition, if you do not follow the recommended care
and maintenance guidelines, micro-organisms may be
able to grow in the water within the water tank. You
must routinely follow the cleaning procedures that follow
in order to ensure proper, efficient operation of your
humidifier. Proper maintenance and cleaning is essential
to the continued performance of your unit and the
avoidance of algae or bacteria build-up.
Daily Maintenance
1. Be sure the unit is OFF and is disconnected from the
electrical outlet.
2. Remove the housing and the tank from the humidifier
and place in sink or tub.
3. Carry the base of the unit to the sink, remove the wick,
place in sink, drain any remaining water and rinse
thoroughly to remove any sediment or dirt. Wipe clean,
and dry with a clean cloth or paper towel.
4. Drain the water from the tank into the sink and rinse
tank thoroughly. Wipe clean, and dry with a clean cloth
or paper towel.
5. Put filters back into wick holder making sure the rivet
attaches to the holder. Lock the wick holder back into
place. Replace the housing and lock it into place. Refill
the tank with cool tap water as instruction earlier in the
filling instructions. Do not overfill.
6. Follow Operating Instructions.
NOTE: The Tray is dishwasher safe (TOP RACK ONLY)
for easy cleaning.
Weekly Maintenance
To Remove Scale:
1. Repeat steps 1-4 above.
2.
Clean the base by partially filling the base with one 8-oz
cups of undiluted white vinegar. Leave this solution in the
base for 20 minutes, while cleaning all the interior
surfaces with a soft brush. Remove base scale by wiping
the base with a cloth dampened with undiluted white
vinegar.
3. Rinse with clean warm water to remove the cleaning
solution before disinfecting the tank.
To Disinfect Humidifier Base and Tank:
1. Fill humidifier tank 1/2 full with water and 1/2
tablespoon of chlorine bleach.
2. Let the solution stand for 20 minutes, swishing every
few minutes. Wet all surfaces.
3. Carefully empty the tank after 20 minutes, and rinse
with warm water until you cannot detect any bleach
smell. Dry with a clean cloth or paper towel.
4. Place filter back into tank and refill the water tank as
directed in Operating Instructions, and turn the unit on.