Holman SCT4000 Service Manual

Contact Toaster

Owner’s Manual

Models

SCT4000, SCT4000E

This manual includes material related to installation,
use , cleaning, and care. Exploded view[s], as well
as any available parts list[s] pertaining to the unit
covered by this manual are also included.

This manual must be read and understood by all
persons using or installing this appliance. Contact
your Star dealer if you have any questions concerning
installation, use, or maintenance of this equipment.

DO NOT DISCARD THIS MANUAL.

SCT4000E

M-Z21667 • Rev. C • 03.2017

2

LIMITED EQUIPMENT WARRANTY

Star Manufacturing [as well as its subsidiaries] warranties new products
to be free from defects in material and/or workmanship for a period
of one [1] year from the date of original installation, except as noted
below. Defects that occur as a result of normal use, within the time
period and limitations defi ned in this warranty, will at Star’s discretion
have the parts replaced or repaired by Star or a Star-authorized service

agency.

THIS WARRANTY IS SUBJECT TO ALL LISTED CONDITIONS.

Repairs performed under this warranty are to be performed by a Star­authorized service agency. Star will not be responsible for charges
incurred or service performed by non-authorized repair agencies.

In all cases, the nearest Star-authorized service agency must be used.

Star will be responsible for normal labor charges incurred in the repair
or replacement of a warrantied product within 50 miles (80.5 km) of
an authorized service agency. Time and expense charges for anything
beyond that distance will be the reponsibility of the owner. All labor
will need to be performed during regular service hours. Any overtime
premium will be charged to the owner. For all shipments outside the
U.S.A. and Canada, please see the International Warranty for specifi c
details.

It is the responsibility of the owner to inspect and report any shipping

damage claims, hidden or otherwise, promptly following delivery.

No mileage or travel charges will be honored on any equipment that is
deemed portable. In general, equipment with a cord and plug weighing
less than 50 lb. (22.7 kg) is considered portable and should be taken or

shipped to the closest authorized service agency, transportation prepaid.

PORTABLE EQUIPMENT EXAMPLES

• 514LL fryer • J4R popcorn machine

• 15MC and 18MCP hot food • 12NCPW and 15NCPW nacho

merchandisers merchandisers

• QCS1, QCS2, and RCS2 toasters • nacho cheese warmers except

• 16PD-A pretzel merchandisers 11WLA-series models

• condiment dispensers except • specialty food warmers except

HPD- and SPD-series models 130R, 11RW, and 11WSA models

• all pop-up toasters • all butter dispensers

• all pastry display cabinets • all nacho chip merchandisers

• all heat lamps • all accessories

CO N TAC T

Should you require any assistance regarding the operation or
maintenance of any Star equipment; write, phone, fax or email
our service department. In all correspondence mention the
model number and the serial number of your unit, as well as
the voltage or type of gas you are using.

Business hours are 8:00 a.m. to 4:30 p.m. Central Standard Time

Telephone Star/Toasmaster 314.678.6306 Lang 314.678.6315

Fax [phone]

Email [e-mail]

www.star-mfg.com • www.langworld.com • www.toastmastercorp.com

WARRANTY EXCLUSIONS

THE FOLLOWING WILL NOT BE COVERED UNDER WARRANTY.

• Any product which has not been used, maintained, or installed
in accordance with the directions published in the appropriate
installation sheet and/or owner’s manual, including incorrect
gas or electrical connection. Star is not liable for any unit which
has been mishandled, abused, misapplied, subjected to harsh
chemicals, modifi ed by unauthorized personnel, damaged
by fl ood, fi re, or other acts of nature [or God], or which have
an altered or missing serial number.

• Installation, labor, and job checkouts, calibration of heat controls,
air and gas burner/bypass/pilot adjustments, gas or electrical
system checks, voltage and phase conversions, cleaning
of equipment, or seasoning of griddle surface.

• Replacement of fuses or resetting of circuit breakers, safety
controls, or reset buttons.

• Replacement of broken or damaged glass components, quartz

heating elements, and light bulbs.

• Labor charges for all removable parts in gas charbroilers and

hotplates, including but not limited to burners, grates, and

radiants.

• Any labor charges incurred by delays, waiting time, or operating
restrictions that hinder a service technician’s ability to perform

service.

• Replacement of items subject to normal wear or items that can
easily be replaced during a daily cleaning routine, such as but not
limited to knobs, bulbs, fuses, quartz heating elements, baskets,

racks, and grease drawers.

• Any loss of business or profi ts.

ADDITIONAL WARRANTIES

Specialty/chain specifi c versions may also have additional warranties.

PRODUCTS PARTS LABOR

Lang Chef-Series™ convection ovens 3 years 2 years

Lang Strato-Series™ convection ovens 2 years 2 years

Lang convection oven doors lifetime 4 years

Lang LG and Star Ultra-Max®

griddles, charbroilers, and hotplates

Star-Max ® fryers, griddles,

charbroilers, and hotplates

3 years 3 years

2 years 2 years

Jetstar® popcorn poppers 2 years 2 years

Staltek™ roller grill coatings 5 years

chrome griddle surfaces [against

peeling]

lava rock charbroiler grates, burners,

and burner shields

5 years

180 days

original Star, Lang, or Toastmaster

parts sold to repair Star, Lang, or

90 days

Toastmaster equipment

The fore going warrant y is in lieu of any and a ll other warranti es expresse d or implied and c onstitutes the e ntire warranty. 2M-Z216 47 • Rev A • 08.2016

i

TABLE OF CONTENTS

Warranty i
General Information and Installation 1–2
Folding Conveyors Out 3
Bun Height Adjustment 3
PTFE Sheet Replacement 3
Daily Operation 4
Cleaning 5
Additional Electronic Settings 6–7
Control Label Replacement 8
Exploded Views 8–9
Parts List 10–11
Wiring Diagrams 12-13
Specifications 14

2M-Z21667 Rev C Owner's Manual for SCT4000 and SCT4000E Contact Toaster

NOTES

iii

2M-Z21667 Re

v C Owner

’s Manual for SCT4000 and SCT4000E Contact Toaster

SAFETY SYMBOLS

These symbols are intended to alert the user to the
presence of important operating and maintenance
instructions in the manual accompanying the appliance.

THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL

This unit has been tested for proper operation before leaving our plant to ensure delivery of your unit
in perfect condition. However, there are instances in which the unit may be damaged in transit. In the
event you discover any type of damage to your product upon receipt, you must immediately contact
the transportation company who delivered the item to you and initiate your claim with that company.
If this procedure is not followed, it may aff ect the warranty status of the unit. If damage or loss is not
apparent until after equipment is unpacked, a request for inspection of concealed damage must be
made with carrier within 15 days. Please record the model number, serial number, voltage, and purchase
date in the area below at the time of receipt..

Model Number

Serial Number

Voltage

Purchase Date

MAINTENANCE AND REPAIRS

Contact your local authorized service agent for service or required maintenance. Please have the
information in the above fi elds ready when you call to ensure a faster service.

Using any part other than genuine Star factory supplied parts relieves the manufacturer of all liability.
Due to periodic changes in designs, methods, procedures, policies, and regulations, the specifi cations
contained in this document are subject to change without notice. Star reserves the right to change
product specifi cations and design without notice. In regards to previously purchased equipment,
such revisions do not entitle the buyer to corresponding changes, improvements, additions or
replacements. While Star International Holdings Inc. exercises good faith eff orts to provide information
that is accurate, we are not responsible for errors or omissions in information provided or conclusions
reached as a result of using the specifi cations. By using the information provided, the user assumes
all risks in connection with such use.

PLEASE REFER TO THE WARRANTY PAGE FOR SPECIFIC WARRANTY INFORMATION.

AUTHORIZED SERVICE AGENT LISTING

Reference the listing provided with the unit or for an updated listing go to the website or call customer
service to fi nd an agent.

Business hours: 8:00 a.m. to 4:30 p.m. Central Standard Time
Telephone: [phone]
Fax: [phone]
Email: [e-mail]
Website: www.star-mfg.com

Please visit www.starwebconnect.com/manuals.aspx for digital versions of any documents associated
with this unit.

1

GENERAL SAFETY INFORMATION

This equipment is designed and sold for commercial use only, and is intended for use by personnel
trained and experienced in its operation. This is not sold for consumer use in and around the home
nor for use directly by the general public in food service locations.

Before using your new equipment, read and understand all the instructions and labels associated
with the unit prior to putting it into operation. Make sure all people associated with its use understand
the units operation and safety before they use the unit.

GENERAL INSTALLATION INFORMATION

The unit is shipped fully assembled and ready to plug into a standard outlet specified for its voltage
and amp draw. If improper electrical supply can be determined through troubleshooting, contact
a qualified electrician prior to using the unit. Removal or replacement of the power cord or plug will
void the warranty. Should you require assistance, contact your local authorized service agent for any
service or required maintenance.

Allow enough space around the toaster for adequate ventilation. Make certain this unit is not located
near other appliances which may produce grease vapor, such as fryers, griddles, etc. In the event this
is unavoidable, ducting will be necessary to supply this unit with an adequate amount of clean, cool
air. It is recommended that you leave at least a one [1] inch (25 mm) gap on each side. Do not operate
the unit without the PTFE sheet and belts properly positioned. If operated improperly, bun sticking
and poor toasting may occur.

Before using the unit for the first time, ensure to clean the toaster properly. Refer to the Cleaning
Procedure document for cleaning instructions.

ELECTRICAL CONNECTION

Before making any electrical connection to this unit, check that the power supply is adequate for
the voltage, amperage, and requirements stated on the rating plate. Make certain to disconnect
the unit from the power source before installing or removing any parts. Be absolutely sure that
the ground connection for the receptacle is properly wired. Do not connect equipment to power
without proper ground connections. Improper grounding may result in personal injury or fatality.

DO NOT CUT OR REMOVE THE PLUG OR ELECTRICAL REQUIREMENTS
GROUNDING PRONG FROM THE PLUG. 208–240 volts and a NEMA 6-15P

or CEE7-7 receptacle are required

CONNECT/PLUG UNIT INTO DEDICATED
AC LINE ONLY SPECIFIED ON THE DATA
PLATE OF THE UNIT.

DO NOT IMMERSE OR LET THE UNIT STAND
IN WATER.

DO NOT HOSE DOWN THE UNIT OR THE
TABLE/COUNTER IF THE UNIT IS ON THE
TABLE/COUNTER.

depending

on model.

6-15P CEE7-7

KEEP AWAY FROM RUNNING WATER.

2