These symbols are intended to alert the user to the presence of
important operating and maintenance instructions in the manual
accompanying the appliance.
RETAIN THIS MANUAL FOR FUTURE REFERENCE
NOTICE
Using any part other than genuineStar factory supplied parts relieves the
manufacturer of all liability.
Star reserves the right to change specications and product design without
notice. Such revisions do not entitle the buyer to corresponding changes,
improvements, additions or replacements for previously purchased
equipment.
Due to periodic changes in designs, methods, procedures, policies and
regulations, the specications contained in this sheet are subject to change
without notice. While Star International Holdings Inc., Company exercises
good faith efforts to provide information that is accurate, we are not
responsible for errors or omissions in information provided or conclusions
reached as a result of using the specications. By using the information
provided, the user assumes all risks in connection with such use.
MAINTENANCE AND REPAIRS
Contact your local authorized service agent for service or required maintenance.
Please record the model number, serial number, voltage and purchase date in the area below and have it ready when
you call to ensure a faster service.
SAFETY SYMBOL
Model No.
Serial No.
Voltage
Purchase Date
Business8:00 am to 4:30 p.m. Central Standard Time
Hours:
Depth: 24" (60.9 cm)
Height: 20" (50.8 cm) - Single Oven with Legs
3
IL1337
CAUTION
GENERAL INSTALLATION DATA
This equipment is designed and sold for commercial use only by personnel trained and
experienced in its operation and is not sold for consumer use in and around the home nor for use
directly by the general public in food service locations.
Before using your new equipment, read and understand all the instructions & labels associated with
the unit prior to putting it into operation. Make sure all people associated with its use understand
the units operation & safety before they use the unit.
INSPECTION & ASSEMBLY
All shipping containers should be checked for freight damage both visible and concealed. This
unit has been tested and carefully packaged to insure delivery of your unit in perfect condition. If
equipment is received in damaged condition, either apparent or concealed, a claim must be made
with the delivering carrier.
Concealed damage or loss - if damage or loss is not apparent until after equipment is unpacked, a
request for inspection of concealed damage must be made with carrier within 15 days. Be certain
to retain all contents plus external and internal packaging materials for inspection. The carrier will
make an inspection and will supply necessary claim forms.
UN CRATING AND INSPECTING
Unpack the unit and components from the shipping container. Remove all visible packing material.
Ifdamageisdiscovered,leaclaimimmediatelywiththecarrierthathandledtheshipment.
DO NOT operate the unit if it was damaged during shipping.
The following should be included: Holman Conveyor Sandwich Toaster, Stainless Steel Load &
The unit was shipped with certain assembly required.
To attach the four 4 legs, with assistance place the unit on
its end as shown (damage to the controls can occur when
the unit is placed on the control side) insert the legs by
screwing them into the weld nuts located on the bottom of
the unit. When completed and with help, carefully turn the
unit upright.
NEVER OPERATE UNIT WITHOUT PROPER LEGS
IN PLACE.
Install unit in its operating position. Level unit by adjusting
the feet. Both ends must be at least 6" from any vertical
Have an electrician connect input power to the unit(s) in accordance with local electrical codes.
CORD & PLUG IS PROVIDED.
VERIFY THE GROUND (EARTH) CONNECTION IS PROPERLY WIRED. NEVER
CONNECT UNIT TO POWER WITHOUT PROPER GROUND CONNECTIONS.
IMPROPER GROUND MAY RESULT IN SEVERE INJURY OR FATALITY.
MAKE SURE ALL INPUT POWER IS OFF BEFORE INSTALLING/REMOVING
ANY PARTS.
BEFORE INSTALLING UNIT, HAVE YOUR ELECTRICIAN CHECK WITH LOCAL
POWER COMPANY TO DETERMINE ACTUAL VOLTAGE AT THE STORE.
Before applying input power to the unit, check elements for damage. DO NOT apply power to
the unit if a any elements are damaged. If elements are in good condition, apply input power by
switching the ON/OFF toggle to the ON position. Turn conveyor belt speed control to the maximum
setting and check all elements and conveyor for proper operation.
Allow approximately 5 to 10 minutes for the twin-fan cooling system to come on. Check the air
If all heater and conveyor systems are operating properly, turn the master ON/OFF switch to the
OFF position and allow unit to cool. The fans will continue to circulate cool air throughout the unit
until the internal temperatures have been decreased.
If a problem is discovered during start up procedures,
immediately turn the Master ON/OFF switch to the OFF position
and call the Star Service Help Desk at
(314) 678-6303
5
STACKING TOASTERS
TOASTER
TOASTER
STACKING LEGS
(QTY 4)
IL2592
DRILL THROUGH
HOLES
When stacking two Holman QT14/QT14D Conveyor Sandwich Toasters a QT14 Stacking Legs Kit
(part no. PS-Z8977) MUST be used to prevent overheating of the control box of the top toaster.
1. Unplug BOTH UNIT power cords from the wall receptacle, and allow to cool.
2. Once cooled, stand the top unit on end and remove all 4 feet.
Save
them for possible future use.
3. Take one of the four (4) stacking legs and bolt it in place of previously removed leg.
Tighten using wrench. Install the remaining three.
4. Stand unit in its usable position and verify the legs are stable.
5. Place the upper unit on top of the other toaster, with the controls facing the same direction
and lined up together.
6. Once in place, using a #29-drill bit (.136"), drill holes into the lower toaster by going through
the drill holes in the stacking leg as shown. Do this in all four (4) places.
7. Insert screws (provided) into the mounting holes securing the two units together. Continue
until all four (4) are complete.
1. Turn Main On/Off switch to the ON position and variable speed control to the desired
setting. Allow 30-40 minutes for complete machine warm up.
2. Adjust speed as required during operation to achieve a good bake.
3. When done for the day, turn the On/Off switch to the OFF position. The conveyor
will stop and the elements will go off. The two fans will continue to run to cool the machine.
The fans are controlled by a thermostat and will stop when the elements are cooled.
POWER SAVER MODE:
During slow periods, switch the unit into the Power Saver Mode by turning ON the Power Saver
Switch. Doing this will reduce the units power consumption by approx. 37%. In the power save
mode elements 3,4,7 and 8 on the bottom and elements 3 and 4 on the top are operating. To
ensure that you still provide a good bake it is essential to reduce the Speed Control to compensate
for the reduction in power. You will still be able to provide a toast in 2 minutes in the power saver
mode.
Allow 3 minutes for the unit to reach 100% power when turning off the power saver switch, before
increasing the speed control back to its original position.
DO NOT begin to service or clean the machine until the fans have stopped.
CAUTION: Some parts of the machine will still be warm.
Refer to the Troubleshooting section if the machine is not performing as expected.
CERTAIN SURFACES ARE EXTREMELY HOT DURING OPERATION AND CARE
Preventive maintenance for your toaster consists of the following recommended cleaning procedures.
To keep your unit in its top operating condition, these steps should be performed on a daily, weekly or
as indicated.
Turn power off and allow cooling fans to run until the control box is cooled off. A thermostat in the
control box controls the fans.
DISCONNECT UNIT FROM POWER SUPPLY OR TURN POWER OFF AT WALL
BREAKER.
DAILY
1. Turn main power switch to the OFF position, allow cooling fans to run until the control box is
cooled off. Disconnect unit from power source and allow to cool.
2. Using a mild detergent, wipe exterior surfaces, clean with a damp cloth.
a. For lightly soiled build-up, clean with a damp cloth.
b. For heavily soiled build-up, use a soft damp cloth and mild detergent.
DO NOT use caustic cleaners.
3. Remove the unload tray by lifting it out of position. Clean using mild detergent and warm
water.
4. Remove all both crumb trays.
Clean crumb trays by wiping with a damp cloth and mild detergent.
DO NOT use caustic cleaners.
Place trays back in place prior to putting unit back into operation.
5. Check air intake area for dust and grease. To clean, vacuum and wipe with a dry cloth.
(daily) DO NOTspraycleaninguidsintotheairintakeorcookingchamber.
This may result in component failure.
1. Turn main power switch to the OFF position, allow cooling fans to run until the control box is
cooled off. Disconnect unit from power source and allow to cool.
2. Perform daily cleaning procedures.
3. Using a damp cloth, wipe clean the fan guard located on the control box cover
under the unit.
CONVEYOR BELT CLEANING
PROCEDURES
4. Reconnect power or turn power back on.
5. Switch the ON/OFF switch to the ON
position, and turn conveyor to its fastest
setting.
6. With the conveyor turned on and the crumb
trays in place, take a wire grill brush or dry
abrasive pad, clean the exposed surface
of conveyor belt by passing the brush or
pad, back and forth across the surface of
the conveyor belt as the belt moves past.
Continue until the entire belt is clean.
Make sure the crumb tray is installed; this
will minimize the amount of particles that
fall into the toaster.
7. When the Conveyor Belt is clean, take a damp cloth and wipe the conveyor, removing any loose
particles on the belt surface.
Turn Conveyor OFF.
8. Remove the Crumb Trays by sliding out from beneath the conveyor belt and discard soiled
aluminum foil. If cleaning is necessary, use a damp cloth and mild detergent.
DO NOT use caustic cleaners.
DO NOT RUN CONVEYOR OVEN WITHOUT CRUMB TRAYS INSTALLED.
9. Cover crumb trays with clean aluminum foil and put back to its correct position.
CLEANING CONVEYOR BELT
DO NOT IMMERSE OR LET THE UNIT STAND IN WATER.
DO NOT HOSE DOWN THE UNIT OR THE TABLE/COUNTER IF THE UNIT IS ON THE
1. Turn main power switch to the OFF position, allow cooling fans to run until the control box is cooled off.
Disconnect unit from power source and allow to cool.
2. Perform daily & weekly cleaning procedures.
3. Working from the power supply side of the oven, locate the side panel, remove two
screws holding panel in place and remove panel. Drive chain is now exposed.
4. Check drive chain tension.
a. When properly adjusted, chain will have
about 1/8" play but will not sag.
See Chain Tension Illustration on page 12.
b. To adjust drive chain tension, locate the drive
motor mounting screws (see illustration).
Loosen screws holding drive motor in place
and slide drive motor forward or backward to
adjust chain tension. With proper chain
tension, retighten motor screws.
c. Following the procedures on page 12,
Lubricate drive chain and sprocket teeth
with a high temp lubricant part no.1P-Z12397.
5. Clean air intake on the side of the unit by
vacuuming any dust and debris built up on the
fan grill.
6. Remove screws holding the control side panels in place (as shown below). Carefully lift panel up
and out. Vacuum any dust and debris from inside the unit, being sure to clean the fan blades and
inside of unit, repeat opposite side.
7. Replace all panels when completed. CHECK NO WIRES GET PINCHED AS THE PANELS ARE
REPLACED. ALSO, CHECK ANY WIRES AROUND THE MOTOR TO MAKE SURE THEY DO
NOT INTERFERE WITH THE SPROCKETS.
8. For exterior portions of unit that are heavily soiled, an abrasive pad may be used for cleaning. Be
2) Remove the side panel with the fan that
needs replaced.
3) Unplug power supply cord from fan motor.
4) Remove (4) screws, which hold fan motor
and grill to the side panel and remove fan.
5) Put replacement motor and grill in place and
secure to the side panel with screws previously removed.
6) Reconnect power supply cord to fan motor.
7) Replace back panel and enclosure. Fasten
with screws removed in step 2, being sure to
keep wires away from the fan motor.
8) Connect unit to power source and test unit for
proper operation.
C. REPLACING BELT DRIVE MOTOR
1) DISCONNECT POWER SOURCE.
2) Remove the side panel & access panel
exposing the drive chain, sprockets & drive
motor
3) Remove sprocket from motor shaft, using an
Allen wrench and loosening the set-screw.
4) Remove screws holding motor in place and
remove motor from unit.
5) Install the new motor in place and attach loosely with mounting screws.
11
MAINTENANCE PROCEDURES continued
1/4”
1/4”
Bearing
1/16” Space
Driven
Spocket
Drive
Sprocket
Driven
Shaft
Drive
Motor
Sprocket
Spacing
IL1160
IL1343
SPEED CONTROL
WASHER
INSTALLATION
NUT
KNOB
7) Install sprocket on motor shaft & chain after aligning them.
See Sprocket Alignment Illustration.
NOTE: The two sprockets must line up FLUSH with each other, so the
chain does not twist during operation. Also the hub is installed
closest to the motor.
8) Slide motor until the drive chain has about 1/4” slack when
lightly pushed at the center of its top open run.
See Chain Tension Illustration.
9) Tighten screws to secure motor.
10) Rewire leads same as removed in step 4.
11) At this time you may plug unit in and test for proper operation prior
to reinstalling previously removed panels.
12) If unit is working correctly, turn unit off and unplug until completed
13) Reinstall side & access panels. Reinstall the crumb trays.
14) Connect unit to power source and test again for proper operation.
D. LUBRICATE THE CHAIN & SPROCKETS EVERY 6 MONTHS
1) DISCONNECT UNIT FROM POWER SOURCE.
2) Remove the side panels which exposes chain drive.
3) Check for proper Chain Tension, See Chain Tension Illustration.
4) Using an extreme pressure, synthetic chain lubricant with a
temperature range up to 400°F. Apply liberally onto chain and
sprockets. This grease is available separately as
part no.1P-Z12397. Call (314) 678-6303 to order.
5) Replace side panels, Reconnect power source and test unit.
CHAIN TENSION
E. REPLACING SPEED CONTROL
1) DISCONNECT POWER SOURCE.
2) Remove the speed control knob and the locking nut holding the
speed control in place.
3) Remove side panel, by removing the truss head screws. Pull the top
of the panel out slightly and lift up.
4) Remove the wires from the control and insert wires for the new
speed control into the same positions as
shown on the wiring diagram.
5) Install the washer onto the shaft of the new
speed control, followed by the installation.
6) When mounting the speed control in the side
panel be sure to position the anti-rotation pin
in the slot as shown.
7) Tighten the speed control assembly by using
the locking nut, followed by the control knob.
8) Reinstall the side panel and tighten with the
screws previously removed.
9) Connect unit to power source and test unit
for proper operation.
A. UNIT WILL NOT HEAT, CONVEYOR BELT WILL NOT MOVE.
1) Be sure the main circuit breaker is switched to the ON position and there is power to the outlet.
2) Check to see if the toaster is plugged in and all controls are turned to the ON position.
3) Be sure the Hi-Limit Reset Button is pushed in.
4) Call the Star Service Help Desk at 314-678-6303.
B. UNIT WILL NOT HEAT, CONVEYOR TURNS PROPERLY.
1) Press the Hi-Limit Reset Button located on the end under the conveyor belt.
If this reactivates the heater tubes, see Hi-Limit Reset Section below.
2) Call the Star Service Help Desk at 314-678-6303.
C. HI-LIMIT (HEAT) RESET.
Your Holman conveyor toaster is equipped with an automatic activated temperature limit switch which interrupts
the heater tube connections if the air temperature in the control box exceeds 190°F (88°C) This limit switch can
be reset manually by pushing the button in the center of the switch which is located on the right side under the
conveyor belt. See Oven Components on Page 7 for location. Unit will not reset until internal temperature has
fallen below 190°F (88°C).
NOTE: THE HI-LIMIT SWITCH CAN BE ACTIVATED IF THERE IS NOT A PROPER AMOUNT
OF AIR FLOW BEING GENERATED BY THE COOLING FAN. IF THIS OCCURS:
1) DISCONNECT UNIT FROM POWER SOURCE.
2) Check to see if the air intake area is free of dust, grease or other obstructions.
3) Checktoseeifcrumbtrays(heatreectors)areinplace.
If the Hi-Limit Switch can not be reset, call the Star Service Help Desk at 314-678-6303.
NEVER OPERATE UNIT WITHOUT CRUMB TRAYS IN POSITION AS THIS CAN CAUSES
OVERHEATING.
CAUTION
D. CONVEYOR WILL NOT TURN, UNIT HEATS PROPERLY.
To check for mechanical binding:
1) DISCONNECT UNIT FROM POWER SOURCE.
2) Check to see if there are obstructions in the
conveyor system that may cause a jam.
If so, remove obstruction.
3) Check power supply & terminal blocks for loose or
disconnected wires.
4) Check to see if the two sprockets are properly
aligned. Refer to SPROCKET ALIGNMENT
previous section.
5) Remove side panel exposing the drive motor
sprockets, see illustration. Manually move
conveyor belt to check for mechanical binding.
This unit has been tested for proper operation before leaving our plant to insure delivery of your unit in perfect condition. However, there are instances in which
the unit may be damaged in transit. In the event you discover any type of damage to your product upon receipt, you must immediately contact the transportation
company who delivered the item to you and initiate your claim with same. If this procedure is not followed, it may affect the warranty status of the unit.
LIMITED EQUIPMENT WARRANTY
All workmanship and material in Star products have a one (1) year limited warranty on parts & labor in the United States and Canada. Such warranty is limited
to the original purchaser only and shall be effective from the date the equipment is placed in service. Star's obligation under this warranty is limited to the repair
of defects without charge, by the factory authorized service agency or one of its sub-agencies. Models that are considered portable (see below) should be taken
to the closest Star service agency, transportation prepaid.
> Star will not assume any responsibility for loss of revenue.
> On all shipments outside the United States and Canada, see International Warranty.
* The warranty period for the Ultra-Max, Hot Plates, Griddles, Charbroilers is (3) years parts & labor.
* The warranty period for the Star-Max, Charbroilers, Griddles, Hot Plates, Fryers & Finishing Oven is (2) years parts & labor.
* The warranty period for the JetStar six (6) ounce & Super JetStar eight (8) ounce series popcorn machines is two (2) years.
* The warranty period for the Chrome-Max Griddles is ve (5) years on the griddle surface. See detailed warranty provided with unit.
* The warranty period for Teon/Dura-Tec coatings is one year under normal use and reasonable care. This warranty does not apply if damage occurs to
Teon/Dura-Tec coatings from improper cleaning, maintenance, use of metallic utensils, or abrasive cleaners, abrasive pads, product identiers and
point-of-sale attachments, or any other non-food object tha comes in continuous contact with the roller coating. This warranty does not apply to the
“non-stick” properties of such materials.
> This warranty does not apply to "Special Products" but to regular catalog items only. Star's warranty on "Special Products" is six (6) months on parts
and ninety (90) days on labor.
> This warranty does not apply to any item that is disassembled or tampered with for any purpose other than repair by a Star Authorized Service Center or
the Service Center's sub-agency.
> This warranty does not apply if damage occurs from improper installation, misuse, wrong voltage, wrong gas or operated contrary to the Installation and
Operating instructions.
> This warranty is not valid on Conveyor Ovens unless a "start-up/check-out" has been performed by a Factory Authorized Technician.
PARTS WARRANTY
Parts that are sold to repair out of warranty equipment are warranted for ninety (90) days. The part only is warranted, the labor to replace the part is NOT warranted.
SERVICES NOT COVERED BY WARRANTY
PORTABLE EQUIPMENT
Star will not honor service bills that include travel time and mileage charges for servicing any products considered "Portable" including items listed below.
These products should be taken to the Service Agency for repair:
1. Travel time and mileage rendered beyond the 50 mile radius limit
2. Mileage and travel time on portable equipment (see below)
3. Labor to replace such items that can be replaced easily during a daily cleaning
routine, ie; removable kettles on fryers, knobs, grease drawers on griddles, etc.
4. Installation of equipment
5. Damages due to improper installation
6. Damages from abuse or misuse
7. Operated contrary to the Operating and Installation Instructions
8. Cleaning of equipment
9. Seasoning of griddle plates
10. Voltage conversions
11. Gas conversions
12. Pilot light adjustment
13. Miscellaneous adjustments
14. Thermostat calibration and by-pass adjustment
15. Resetting of circuit breakers or safety controls or reset buttons
16. Replacement of bulbs
17. Replacement of fuses
18. Repair of damage created during transit, delivery, &
installation OR created by acts of God
* The Model 510FD, 510FF Fryer.
* The Model 526TOA Toaster Oven.
* The Model J4R, 4 oz. Popcorn Machine.
* The Model 518CMA & 526CMA Cheese Melter.
* The Model 12MC & 15MC & 18MCP Hot Food Merchandisers.
* The Model 12NCPW & 15NCPW Nacho Chip/Popcorn Warmer.
* All Hot Dog Equipment except Roller Grills & Drawer Bun Warmers.
* All Nacho Cheese Warmers except Model 11WLA Series Nacho Cheese Warmer.
* All Condiment Dispensers except the Model HPD & SPD Series Dispenser.
* All Specialty Food Warmers except Model 130R, 11RW Series, and 11WSA Series.
* All QCS/RCS Series Toasters except Model QCS3 & RCS3 Series.
* All Fast Steamer Models except Direct Connect Series.
12P-1500001QT14 DRIVE CHAIN #25
22P-1153621SPROCKET, 25B11 X 3/8
32P-1153661SPROCKET 25B20 X 1/2
4GB-1122624BEARING ASSY, 3/8 TEFLON
5GE-1012541QT14 DRIVE SHAFT ASSEMBLY
62U-Z86291GEAR MOTOR W/CAPACITOR
72A-1012571RETURN SHAFT ASSY
8GE-1007151BELT SUPPORT RACK/QT14
9GE-Z100745RETAINER, 2 ELEMENT
2N-Z16525
2N-Z16598HTR ELEMENT 425W 120V LIN240V/240CE
10
2N-Z16600HTR ELEMENT - 425W@110V220CE
2N-Z16601
2N-Z16685HTR ELEMENT - 470W@80V415V
2N-Z16524
11
2N-Z16597HTR ELEMENT 675W 120V LIN240V/240CE/415V
2N-Z16599HTR ELEMENT 675W@110V220CE/380V
12GE-Z100748RETAINER, SMALL 2 ELEMENT
132E-Z165751POT ASSY, 20K HIGH-PASS
14GE-Z165821PANEL, FRONT CONTROL W/SW
152M-Z165811LABEL, DIAL W/POWER SAVER
162R-2007611KNOB,MM14-3, CONTROLLER S
172E-729361SWITCH ROCKER ON-OFF (Main Power)
182E-Z167151SWITCH, (Power Saver)
192J-Z103511PILOT LIGHT, HIGH TEMP
202E-Z8629-11RUN CAPACITOR
212E-Z86281SPEED CONTROL-GEAR MOTOR
222E-Z86271OCTAL SOCKET BASE
23GE-Z163991BRACKET - SPEED CONTROL
242E-Z84052FUSE, 15A CLASS G
252E-Z56811FUSEHOLDER, CLASS G
26GE-Z98981BRACKET, SINGLE CONTACTOR
272E-Z89662CONTACTOR 50 AMP 208/240V
28GE-1012551QT14 IDLER SHAFT ASSEMBLY
292P-2007852TEFLON BEARING
302P-20076621.750 x .625 SPRING
31GE-4025742BEARING HOLDER