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FireNET L@titude Network
Module (S723) Information
Guide
Version 1.05 |May 2019 |MAN-1436HA
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Contents
CONTENTS
Contents 2
Compliance 3
Underwriters Laboratories (UL) 3
FCC 3
Installation 3
Introduction 4
Technical Support 4
Return Material Authorization (RMA) 4
Warranty Service 5
Advanced Replacements 5
Overview 6
Installation 7
Before You Begin 8
Placement 8
Network Connections 9
Testing 11
Troubleshooting 13
Specifications 14
Electrical 14
Operating Environment 14
Index 15
Hochiki America Corporation
FireNET L@titude Network Module (S723) Information
Guide
Version 1.05 |May 2019 |MAN-1436HA
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Compliance
COMPLIANCE
Underwriters Laboratories (UL)
Fire Alarm Subassembly
Hochiki America Corporation
FCC
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part
15 of the FCCRules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the Installation Manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct the interference at his own expense. Any
changes or modifications not expressly approved by Hochiki America Corporation could void the user's authority
to operate this equipment under the rules and regulations of the FCC.
Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
operation.
Installation
Install this product in accordance with NFPA 13, NFPA 72, NFPA 70, and NEC 70 and all local codes.
All field wiring should be installed using fire rated cables according to the NFPA 72. Riser conductors shall be
installed in accordance with the survivability from attack by fire requirements in National Fire Alarm Code, NFPA
72, Section 12.3. Riser conductors shall employ either a 2 hour rated cable system, or meet requirements
approved by the AHJ.
Hochiki America Corporation
FireNET L@titude Network Module (S723) Information
Guide
Version 1.05 |May 2019 |MAN-1436HA
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Introduction
INTRODUCTION
Technical Support
For technical support, contact Hochiki America at 800.845.6692 or technicalsupport@hochiki.com. Hochiki
technical support is available Monday through Friday, 7:00AM to 5:00PM, PST.
Prior to contacting technical support, have the following information available:
n Product part number
n Purchase order or order number
n Product serial number
n Current function of the product
n Expected function of the product
n Installation of the product
Return Material Authorization (RMA)
Contact Technical Support to obtain an RMAfor any product to be returned. Returns will not be accepted
without an accompanying RMA number. An RMA number is assigned when:
l Tech Support acknowledges a possible product failure.
l A product was damaged during shipping
l An incorrect product was shipped
l An order was placed using an incorrect part number *
l An order was placed using an incorrect part quantity *
l An order is no longer required *
* Restocking fees may apply.
All returned products are tested to confirm operating failures experienced in the field. If the product is found to be
functional, contractors must absorb expenses for return shipping, as well as the cost and shipping of the
advanced replacement product.
Prominently display the RMA number on all packages sent for return. Ship all return products to:
Attention: RMA # _____________
Hochiki America
Hochiki America Corporation
FireNET L@titude Network Module (S723) Information
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Introduction
7051 Village Park Drive, Suite 100
Buena Park, CA90621
Warranty Service
Technical Support can replace or repair a defective product when the original purchase is within the warranty
period defined in the sales contract. Check your contract for more information, or contact your sales
representative about your specific warranty period.
Advanced Replacements
Products that fail to operate in the field can be replaced quickly using the advanced replacement process. The
advanced replacement process is available to all contractors who maintain an acceptable line of credit.
Initiate the advanced replacement process by requesting an RMA number from a Tech Support representative.
Advanced replacements can be shipped to your location when the product is covered under warranty and when
a replacement product is in stock.
l Advanced replacements can be expedited at the request of the contractor. Shipping costs associated with
this process are the responsibility of the contractor.
l Products returned using the advanced replacement process must be received within 30 days of the RMA
issue date.
Hochiki America Corporation
FireNET L@titude Network Module (S723) Information
Guide
Version 1.05 |May 2019 |MAN-1436HA
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