Hobart Food Machines HLX-1G Service Manual

HLX Scale System

with GCD

Supervisor Manual

ML-29334

ML-29335

ML-29336

ML-29337

701 S. RIDGE AVENUE TROY, OHIO 45374 www.hobartcorp.com

F-35548 Rev. A (June 2013)

HLX Scale System with GCD Supervisor Manual

TABLE OF CONTENTS

Chapter 1: Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Verify Correctness of

Weight & Price . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

FCC Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

How to Use This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

Chapter 2: Understanding the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Communication Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Display Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

Supervisor Mode Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

Shutting Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5

Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6

Chapter 3: Setting Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Setting Up Store Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Setting Up Scale Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

Updating GCD Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18

Setting Up Flashkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23

Setting Up Label Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-36

Setting Up Operator ID’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-45

Updating Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-56

Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-59

Automatic Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-60

Setting Up Product Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-62

Running a Configuration Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-66

Weigh Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-67

Chapter 4: Setting Up the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Understanding the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Setting Up Classes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10

Setting Up Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14

Modifying Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-25

Setting Up Support Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-31

Chapter 5: Merchandising Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

Setting Up Your Scale for

Merchandising Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Setting Up For a Specific PLU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3

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Chapter 6: Configuring a Barcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1 Understanding EAN Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2 Setting Up Your System for EAN

Barcodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7

Chapter 7: Using Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

Understanding Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2

Configuring Transaction Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3

Viewing Transactions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5

Voiding Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-9

COMM Interface Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-11

Chapter 8: Backup & Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Understanding the Backup & Restore Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2

Using the Import Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3

Using the Backup Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5

Using the Restore Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6

Using the Merge Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-8

Running a Record Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9

Wireless Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-10

Chapter 9: Setting Up COOL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1

Understanding COOL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2

Setting Up COOL For Operator Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3

Appendix A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Using the Text Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Label Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

Network Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7

Configure Windows Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8

Calibrate the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10

Glossary of Common Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12

Index: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-1

Java is a trademark of Sun Microsystems, Inc.

Copyright 2007 General Software Inc. All Rights Reserved

Hobart, A division of ITW Food Equipment Group LLC 2007

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Chapter 1: Introduction

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 FCC Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Verify Correctness of Weight & Price . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Online Viewing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 Manual Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Important Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 Supervisor Manual Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

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Introduction

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	HLX Scale System with GCD
	SAVE THESE INSTRUCTIONS
Introduction		The following selections are available in this chapter:
		 Welcome
		 Verify Correctness of Weight & Price
		 FCC Note
		 How to Use This Manual

Welcome

Verify Correctness of

Weight & Price

The HLX Scale System is perfect for your over-the-counter weighing applications. This weighing system can handle a broad variety of products for deli, produce, seafood and cheese departments. It enhances your merchandising capabilities with multiple fonts, graphics and label types.

HLX Scale System

All necessary operator data appears on the touch screen.

Routinely verify label information. Check the multiplication of price per pound times weight, and check the scale weight against printed label weight. Weigh the same package several times to verify outcome consistency. Packages that weigh near the middle of the 0.005 lb increment will normally vary up or down by 0.005 lb. Variation greater than 0.005 lb indicates the need for weigher adjustment. In such a case, or whenever necessary, contact your local Hobart Service Representative.

Introduction

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			HLX Scale System with GCD Supervisor Manual
FCC Note		This equipment has been tested and found to comply with the
		limits for a Class A digital device, pursuant to Part 15 of the FCC
		rules. These limits are designed to provide reasonable protection
		against harmful interference when the equipment is operated in a
		commercial environment. This equipment generates, uses and can
		radiate radio frequency energy and, if not installed and used in
		accordance with the instruction manual, may cause harmful inter-
		ference to radio communications. Operation of this equipment in
		a residential area is likely to cause harmful interference, in which
		case, the user will be required to correct the interference at their
		own expense.
			Note
			NO MODIFICATIONS: Modifications to this device shall not
			be made without the written consent of ITW Food Equipment
			Group. Unauthorized modifications may void the authority
			grated under Federal Communications Commission Rules
			permitting the operation of this device.
How to Use This Manual		Hobart uses specific formats throughout the manuals for you to
		easily identify key selections. These formats are described in the
		following topics:
			Online Viewing
			Manual Terminology
			Important Information
			Supervisor Manual Overview
Online Viewing		If you are viewing this manual online or from a CD, you have the
		advantage of using the cross-referencing feature that is built into
		the document. Links are shown in italicized text and are cross-
		referenced.
		For example, the text may say:
		Appendix A
		When you move your mouse directly over the text, the cursor
		changes to a pointing hand. This indicates a cross-reference. If
		you click on this text, you will be taken to that section of the
		document.
		Use the back arrow on the top of your screen to return to your
		starting point.

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Introduction

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Manual Terminology		This manual uses the following terminology for keystrokes and
		data manipulation procedures:
		• The word TYPE means to touch a series of keys on the
		Operator Screen Numeric Keypad or the Operator Screen
		Alpha Keyboard.
		• The word TOUCH means to activate an entry shown on the
		Operator Display screen.
		• The word SELECT means to choose one item from a list
		brought up on the Operator Screen.
		The following special instructions are used in the manual:
		Note
		A Note is information that you need to know, but is not an actual
		step in the process.
		Tip
		A Tip is additional information that may be useful when you are
		using the system.
		Look At This
		Look At This is information to alert you that you may be doing
		something that will permanently alter your system.
Important Information		The following warning is provided for your protection.
		WARNING
		FLUORESCENT LAMP IN DISPLAY PANEL CONTAINS A
		SMALL AMOUNT OF MERCURY. PLEASE DISPOSE OF
		ACCORDING TO LOCAL, STATE, OR FEDERAL LAWS.

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Supervisor Manual	Refer to the following sections for information on setting up and
Overview	using the HLX Scale System.
	 Chapter 2: Understanding the System explains the HLX
	Scale System, including electrical and communication con-
	nections and mechanical features.
	 Chapter 3: Setting Up Your System tells you how to create
	and/or edit important system information in the HLX Scale
	System, such as: operator data, label information, scale oper-
	ation and communications, store information, etc.
	 Chapter 4: Setting Up the Database is where you define your
	products and classes, then learn how to maintain them.
	 Chapter 5: Merchandising Programs describes how to prop-
	erly set up and maintain your in-store discount program(s),
	such as Frequent Shopper.
	 Chapter 6: Configuring a Barcode tells you how to configure
	an EAN13 barcode.
	 Chapter 7: Using Transactions tells you how to use the
	Transactions function for reporting purposes.
	 Chapter 8: Backup & Restore is where you find the steps to
	save your data to a backup file or restore your data.
	 Chapter 9: Setting Up COOL explains COOL (Country of
	Origin Labeling) and how to set up COOL text.
	 Appendix A provides you with detailed information on sub-
	jects that are briefly covered in the manual.
	 The Index provides an alphabetical listing of the topics in this
	manual and their corresponding page numbers.

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Introduction

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Introduction

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Chapter 2: Understanding the System

Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Communication Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Display Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Supervisor Mode Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Accessing Supervisor Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Understanding the Supervisor Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Shutting Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Describe This Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

About Hobart HLX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

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Understanding the System

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Understanding the System

The HLX Scale System operates on the Microsoft Windows XP Embedded operating system. If configured, you can access the Windows desktop to use the features provided with operating system. Contact you network administrator with any questions regarding the use of Windows.

The HLX Scale System can store information on thousands of products. Retail store information required for product handling and processing, such as PLU number, UPC number, Pricing, Tare and Shelf Life are included. Consumer information describing products, such as NutriFacts, Safe Handling, Expanded Text, Health Tips, Meal Planners, Recipes, Cooking Instructions and Merchandising Graphics are also included.

Look At This

The scale should be installed and/or moved only by a qualified Hobart Service Technician. The system can operate in a temperature range from 14°F to 104°F (-10°C to 40°C).

	The following topics are explained:
		Electrical Connections
		Communication Connections
		Display Console
		Supervisor Mode Overview
		Shutting Down the System
		Power Button
		Help
Electrical Connections	A power cord is located on the bottom of the scale. Electric
	power of 120 V., 60 Hz, 1 phase (2-wire plus ground) is required.
Communication Connections	There are several ports that can be configured:
	•	2 Type A USB 2.0 Ports
	•	RJ-45 Jack for an Ethernet Connector (TCP/IP)
		–OR–
	•	Wireless TCP/IP (optional)

Understanding the System

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Display Console	The Display Console is a touch screen that enables you to enter
	information and move through the display screens.

Attributes	Functions
Menu Buttons	The menu buttons on the Supervisor Menu are used to access the drop-down menus,
	which show the subcategories of data available for selection.
Check Box	A check box enables or disables optional functions. A check mark or circle appears in
	the box when a function is enabled.
Text Box	A text box is a field into which you enter data.
Grayed Field	A grayed field indicates the field is not available for the current screen or transaction.
Flashing Cursor	The flashing cursor in a text box indicates that the field is currently activated and is
	available for data entry.
Light Blue Highlighted	A drop-down menu, shown in light blue, indicates the menu has been activated and a
Drop-Down Menu	subcategory can be selected.
Flashkeys	The Flashkeys provide quick access to frequently used products and functions.
Numeric Keypad	The numeric keypad appears on the screen when numeric data is to be entered.
Alpha Keyboard	The alpha keyboard appears on the screen when alpha data is to be entered.
Page – of –	On some of the screens, there may be additional pages available. This is shown to you
	by showing a Page – of – drop-down menu in the top right corner.

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HLX Scale System with GCD Supervisor Manual

Supervisor Mode Overview		The purpose of Supervisor mode is so you, the supervisor, can set
		up parameters to oversee and manage the operation of the HLX
		Scale System according to your business preferences. It can be
		password-protected, so only those who are supposed to be
		making these types of changes will be allowed to do so.
Accessing Supervisor Mode		Supervisor Mode can be accessed from the console or from a
		computer. To access the Supervisor Mode remotely, the HLX
		Scale System and computer must be configured. Contact your
		local network administrator for assistance if necessary and See
		Appendix A for more information about Setting Up Remote
		Access.
		If Supervisor Mode is password-protected, then you will need an
		operator ID with Supervisor permission (see Setting Up Operator
		ID’s).
		Once remote hookup has been established:
		To enter Supervisor Mode:
		1. From the Main Menu, TOUCH System.
		2. From the System Menu, TOUCH Supervisor Mode. You
		should now be in the Supervisor Mode. (login may be
		required)
Understanding the Supervisor		The Supervisor Menu is the starting point for any Supervisor
Menu		task. From this point, you can choose a menu option by
		TOUCHING a menu button on the Supervisor Menu. The
		instructions for how to use Supervisor mode to set up the HLX
		Scale System are detailed in later chapters.

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Shutting Down the System	The Shutdown feature is designed to stop all internal functions.
	Shutdown is required before power can be disconnected from the
	system.
	To Shutdown the System:
	1.	From the Main Menu, TOUCH System.
	2.	From the System Menu, TOUCH Shutdown. A screen will
		appear and ask, “Are you sure you want to shutdown?”

3.TOUCH OK.

4.When the sytem is ready to shutdown, a screen will appear and say, “The scale application is ready to shutdown. Press the Shut Down Button to power down the scale or Reboot to restart.” TOUCH Shut Down.

Look At This

Shutdown may take a few minutes to complete depending on the size of the database in the scale. DO NOT disconnect power to the system during shutdown.

5.Wait for Windows to shutdown (the screen will go black). Unplug scale.

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Power Button	Located on the left side of the scale is the Power Button. In the
	unlikely event the scale stops responding, use the Power Button
	to reboot the scale.

		•	Press the on/off (power) switch for 2 seconds and it will
			cause an orderly shutdown of Windows.
		•	Press the on/off (power) switch when the scale is off and it
			will power on.
Help		The HLX Scale System is equipped with context-sensitive Help
		Screens to assist you in quick, efficient scale operation. The Help
		function has the following levels of assistance:
			Describe This Page
			Questions
			About Hobart HLX
Describe This Page		Describe This Page gives you a brief description of the screen
		you came from, including notes to help you process the transac-
		tion better.
		To view Describe This Page:
		1. From any screen, TOUCH Help.
		2. From the Help Menu, TOUCH Describe This Page. You
			should now be on the Describe This Page Screen.
	3.		TOUCH Done to return to the page being described.

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Questions	Using the Questions screen will allow you to browse through fre-
	quently asked questions. Use the slide bar on the touch screen to
	scroll through the questions.
	To view Questions:
	1.	From the Main Menu, TOUCH Help.
	2.	From the Help Menu, TOUCH Questions. You should now
		be on the Questions Screen.

About Hobart HLX	The About Hobart HLX screen is a view-only screen and shows
	you the scale name, scale model, build number, version,
	copyright, IP address, host name, DNS address, last
	communication occurred and last item change received.
	To view About Hobart HLX:
	1.	From the Main Menu, TOUCH Help.
	2.	From the Help Menu, TOUCH About Hobart HLX. You
		should now be on the About Hobart HLX Screen.

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Chapter 3: Setting Up Your System

Setting Up Store Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3 Setting Up Scale Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Viewing Scale Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Setting Up Normal Scale Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 Table of Normal Scale Operation (Page 1 options) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Table of Normal Scale Operation (Page 2 options) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8 By Count Calculation Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9 Table of Normal Scale Operation (Page 3 options) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11 Table of Normal Scale Operation (Page 4 options) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12 Delete All Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13 Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14 Marquee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15 Graphical Customer Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Updating GCD Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Updating GCD Content Via USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18 Updating GCD Content Via FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19 Setting Up a Playlist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21 Setting Up Flashkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23

Sample Flashkey Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24 Adjusting the Flashkey Grid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26 Adding/Deleting Flashkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29 Specials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32 Categories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34

Setting Up Label Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36 Understanding Label Types and Label Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36 Understanding Label Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37 Understanding Label Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37 Understanding Label Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38 Understanding Label Families . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38 Using the Labels Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38 Selecting Fields to Print on a Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39 Setting Up Label Text Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40 Viewing Label Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41 Using Label Graphics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42 Using Custom Label Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43 Adding a Custom Label Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44 Deleting a Custom Label Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44 Setting Up Operator ID’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45

Understanding Access Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45 Assigning Operator ID’s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48 Assigning Operator ID’s Using RFID Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49 Deleting Operator ID’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51 Setting What Operators Can Modify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52 Creating Operator Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-53 Shelf Life Expiration Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54 Viewing Operator Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55

Updating Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56 VIA FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57 VIA USB Bulk Storage (USB Drive). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-58 Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-59 Automatic Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-60

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Setting Up Product Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62 Product Default Values Screen Page 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62 Product Default Values Screen Page 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-64 Product Default Values Screen Page 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-65 Running a Configuration Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-66 Weigh Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-67 Production Entry Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-68 Accumulate Items Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-69

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Setting Up Your System

Before you can begin adding to your product database, you should set up your system. This section explains:

	 Setting Up Store Information
	 Setting Up Scale Operation
		Updating GCD Content
		Setting Up Flashkeys
	 Setting Up Label Types
	 Setting Up Operator ID’s
		Updating Firmware
	 Setting Up Product Default Values
	 Running a Configuration Report
		Weigh Types
Setting Up Store Information	The Store Information option enables you to assign the Store
	name, Store ID number and Store graphic to your system.

To set up the Store Information:

1.From the Supervisor Menu, TOUCH Setup.

2.From the Setup Menu, TOUCH Store Information. You should now be on the Store Information Screen.

3.TOUCH the Store name field.

4.TYPE the Store name.

5.TOUCH the Store ID field.

6.TYPE the Store ID number and TOUCH Enter.

7.TOUCH the Store graphic field and SELECT the desired Store graphic. This is the graphic that will print on the label if the label type used has space for a store graphic.

8.Refer to the Table of Contents to perform your next procedure, or return the scale to Operate mode.

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Setting Up Scale Operation		This section is where you determine how the scale works on a
		daily basis. This information does not change per product, class
		or label type, it remains constant.
		Here you will learn the following:
			Viewing Scale Statistics
		 Setting Up Normal Scale Operation
			Delete All Files
			Printer Settings
			Marquee
			Graphical Customer Display
Viewing Scale Statistics		This option allows you to view the basic statistics of the scale
		such as the records in the Scale database.
		To view the Statistics Screen:
		1. From the Supervisor Menu, TOUCH Setup.
		2. From the Setup Menu, TOUCH Scale Operations.
		3. From the Scale Operations Menu, TOUCH Show Statistics.
			You should now be on the Show Statistics Screen.

4.Refer to the Table of Contents to perform your next procedure, or return the scale to Operate mode.

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Setting Up Normal Scale		Use the Set Up Normal Scale Operation option to specify the
Operation		types of Totals you wish to collect, plus other configuration
		options, such as Operator Rezero Amount, Enable Auto Lookup,
		etc.
		Note
		Not all screens shown in this section will be available with all
		system configuration.

To set up Normal Scale Operation:

1.From the Supervisor Menu, TOUCH Setup.

2.From the Setup Menu, TOUCH Scale Operations.

3.From the Scale Operations Menu, TOUCH Normal Scale Operation. You should now be on the Normal Scale Operation Screen Page 1.

4.TOUCH the check box to select the desired function –OR–TOUCH the desired field and select the desired function. Use the following table to make your decisions.

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Table of Normal Scale Operation (Page 1 options)

	Prompt	Description	Values
	Display Product Notes	Specifies whether product notes are	Checked	Product notes are automati-
		automatically displayed or not.		cally displayed.
			Blank	Product notes are not auto-
				matically displayed.
	Enable COOL Tracking	Enables the use of COOL Tracking	Checked	Use of COOL Tracking
	Number	numbers.		number on.
			Blank	Use of COOL Tracking
				number off.
	Collect Transactions,	Specifies whether totals are col-	Checked	Totals are collected.
	COOL totals, and Opera-	lected or not.
			Blank	Totals are not
	tor Changes
				collected.
		Number of days to keep transaction	Value Range	1 to 15
		records.
	Enable Auto Lookup	Enables you to set the number of	Checked	Auto lookup is turned on.
		digits required for the system to
			Blank	Auto lookup is turned off.
		automatically look up product
		information.
		Number of digits to begin Auto	Value Range	1 to 6
		Lookup.
		Self service special lookup digit.	Value Range	None, 1 to 9
	Enable DB Compress	Enables you to set the time for the	Check	Database is compressed.
		system to automatically compress
			Blank	Database is not compressed.
		the DataBase.
		Compress time.	Value Range	1 to 12 AM or PM

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5.TOUCH the Page field and SELECT Page 2. You should now be on the Normal Scale Operation Screen Page 2.

6.TOUCH the check box to select the desired function –OR–TOUCH the desired field and select the desired function. Use the following table to make your decisions.

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Table of Normal Scale Operation (Page 2 options)

Prompt	Description	Values
Log Out idle remote	Enables you to determine the length	TOUCH the minutes field and TYPE the
session after	of time the scale will remain idle in	number of minutes between 1-120. A value
	remote mode before the scale will	of 0 equals infinite time.
	terminate the connection to that
	browser session.
Allow access to Desktop	Specifies whether desktop mode is	Checked		Allows access to desktop.
	available to the operators.
		Blank		Access to desktop functions
				denied.
Allow access to the	Specifies whether web browsing is	Checked			Can browse the web.
Browser mode	available for use.
		Blank			Browsing function not
					available.
Default Browser home	Enables you to set the Browser	TOUCH the Default Browser home page
page	home page to the desired address.	field and TYPE the address you desire.
Fixed Weight Units	Enables Fixed Weight amounts to be	Whole Ounces
	entered as whole or tenth ounces.	Tenths of an Ounce
Weight Precision	Enables you to set the number of	Value		2 or 3 decimal places.
(compatibility)	decimal places for read out and	Range
	weight amounts.
Tare Entry Precision	Determines how the tare is to be cal-	Contact your local Hobart representative for
	culated depending on the number of	the correct tare setback value.
	decimal places allowed.
		Value		2 or 3 decimal places.
		Range
Maximum Tare	Determines the maximum tare value	This value will vary depending on the use of
	allowed.	the scale.
By count calculation	Determines how the By count is	See By Count Calculation Method later in
method	calculated.	this chapter.
Clear PLU After Printing	Specifies whether PLU will return	Checked		PLU will be cleared after
	to Operator Start Screen after print-			printing label. Scale will
	ing or not.			return to Operator Start
				Screen.
		Blank		PLU will not be cleared after
				printing label.

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By Count Calculation Method				The By count calculation method determines which of three
				methods is used to calculate the total price for By count items
				when less than the By count quantity is sold. The three methods
				are described in the table below.
				Tip
				If you have entered an Exception Price, it will take precedence
				over the By count calculation method selected.
By Count Calculation Methods
Method 1	If the discount is greater than $.01, the customer starts receiving the discount ($.01 per item)
	sooner than on the last item purchased to complete the deal.
	Example = 3/$1.00
	Customer is charged $.34 for the first item, $.33 for the second and $.33 for the third.
Method 2	The customer receives the discount on the last item purchased to “complete the deal.” The
	By count price is divided by the By count quantity and the answer is rounded up to the next
	cent; the answer is multiplied by the quantity sold. If the By count quantity is sold, the bar-
	gain differential is subtracted so as not to exceed the By count price.
Method 3	In this formula, the division is performed last and the answer is carried to three decimal
	places; any fraction is then rounded up to the next cent.
By count example	The following is an example of the By count modes using these values:
	By count quantity = 12, By count price = $2.09
	Qty		Method 1			Method 2	Method 3
	1		.18			.18	.18
	2		.36			.36	.35*
	3		.54			.54	.53
	4		.72			.72	.70*
	5		.90			.90	.88
	6		1.07*			1.08	1.05*
	7		1.24*			1.26	1.22*
	8		1.41*			1.44	1.40
	9		1.58*			1.62	1.57*
	10		1.75*			1.80	1.75
	11		1.92*			1.98	1.92*
	12		2.09			2.09*	2.09*
	* Denotes that the discount was applied.

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HLX Scale System with GCD Supervisor Manual

7.TOUCH the Page field and SELECT Page 3. You should now be on the Normal Scale Operation Screen Page 3.

8.TOUCH the check box to select the desired function –OR–TOUCH the desired field and select the desired function. Use the following table to make your decisions.

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HLX Scale System with GCD Supervisor Manual

Table of Normal Scale Operation (Page 3 options)

Prompt	Description	Values
Primary language and	This sets the scales primary	English (US)
country	language. Default is English (US).	Spanish (Mexico)
		English (Canada)
		French (Canada)
Secondary language and	This sets the scales secondary lan-	None
country	guage.	English (US)
		Spanish (Mexico)
		English (Canada)
		French (Canada)
Date format	Specifies the way the date is dis-	DE 31, 08
	played. December 31, 2008 is the	Dec 31, 08
	example used.	08/12/31
		12/31/08
		31/Dec/08
		31/12/08
		08 DE 31
Hours format	Specifies whether the scale will	12 Hour
	keep time in 12 or 24 hour format.	24 Hour
Popup keypad style	This set the style of numeric keypad	PC Keyboard (Default)
	that appears when a numeric input is	Telephone
	required.
Keyboard style	This sets the style of alpha-numeric	QWERTY Keyboard (Default)
	keyboard that appears when alpha-	Numeric Keypad
	numeric input is required.
Enable Network		Checked	Enable testing.
connectivity testing
		Blank	Disable testing.

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Setting Up Your System

HLX Scale System with GCD Supervisor Manual

9.TOUCH the Page field and SELECT Page 4. You should now be on the Normal Scale Operation Screen Page 4.

10.TOUCH the check box to select the desired function –OR–TOUCH the desired field and select the desired function. Use the following table to make your decisions.

Table of Normal Scale Operation (Page 4 options)

	Prompt	Description	Values
	Configure Dis-	Specifies whether a certain function	Checked	Specific function will display.
	play Fields	will display to the operator when the
			Blank	Specific function will not display.
		scale is in operate mode
	Use entire descrip-	The entire product description will	Checked	Specific function will
	tion	be printed on the flashkey. The		display.
		number of characters field will be
			Blank	Specific function will not display.
		disabled when checked.
	Number of chars	This sets the number of characters	Value Range	1 to 999
		of the products description to be dis-
		played when selected. The default is
		50 characters.
	Enable Produc-	This activates the link to the Host	Checked	Specific function will be Active. Fea-
	tion Planning	server for receiving the PLU num-		ture still requires Product activation
		ber and returning the Production
			Blank	Specific function will not be Active
		Planning Webpage.
	Production Plan-	Location to receive HTML Frame	URL	Web HTML frame location from
	ning Frame	data		Host Server
	Production Plan-	Location to send product specific	URL	For use with Host Server
	ning Update	information

11.Refer to the Table of Contents to perform your next procedure, or return the scale to Operate mode.

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F-35548 Rev. A (June 2013)