Hobart Food Machines HLX-1G Service Manual

HLX Scale System

with GCD

Supervisor Manual

ML-29334 ML-29335 ML-29336 ML-29337

701 S. RIDGE AVENUE

TROY, OHIO 45374

www.hobartcorp.com

F-35548 Rev. A (June 2013)

HLX Scale System with GCD Supervisor Manual

TABLE OF CONTENTS

Chapter 1: Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1

Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Verify Correctness of 

Weight & Price . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

FCC Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

How to Use This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3

Chapter 2: Understanding the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1

Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Communication Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Display Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-3

Supervisor Mode Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4

Shutting Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5

Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6

Chapter 3: Setting Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1

Setting Up Store Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Setting Up Scale Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4

Updating GCD Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-18

Setting Up Flashkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-23

Setting Up Label Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-36

Setting Up Operator ID’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-45

Updating Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-56

Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-59

Automatic Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-60

Setting Up Product Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-62

Running a Configuration Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-66

Weigh Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-67

Chapter 4: Setting Up the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1

Understanding the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Setting Up Classes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10

Setting Up Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14

Modifying Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-25

Setting Up Support Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-31

Chapter 5: Merchandising Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1

Setting Up Your Scale for 

Merchandising Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2

Setting Up For a Specific PLU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3

F-35548 Rev. A (June 2013) i Table of Contents

HLX Scale System with GCD Supervisor Manual

Chapter 6: Configuring a Barcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1

Understanding EAN Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2

Setting Up Your System for EAN 

Barcodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7

Chapter 7: Using Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1

Understanding Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2

Configuring Transaction Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3

Viewing Transactions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5

Voiding Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-9

COMM Interface Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-11

Chapter 8: Backup & Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1

Understanding the Backup & Restore Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2

Using the Import Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3

Using the Backup Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5

Using the Restore Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-6

Using the Merge Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-8

Running a Record Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9

Wireless Profiles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-10

Chapter 9: Setting Up COOL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1

Understanding COOL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2

Setting Up COOL For Operator Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3

Appendix A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1

Using the Text Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2

Label Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5

Network Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7

Configure Windows Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8

Calibrate the Touch Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10

Glossary of Common Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-12

Index: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-1

Java is a trademark of Sun Microsystems, Inc.



Hobart, A division of ITW Food Equipment Group LLC 2007

Table of Contents ii F-35548 Rev. A (June 2013)

HLX Scale System with GCD Supervisor Manual

Chapter 1: Introduction

Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

FCC Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Verify Correctness of Weight & Price . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Online Viewing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Manual Terminology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Important Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Supervisor Manual Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

F-35548 Rev. A (June 2013) 1-1 Introduction

HLX Scale System with GCD Supervisor Manual

HLX Scale System with GCD

SAVE THESE INSTRUCTIONS

Introduction

Welcome The HLX Scale System is perfect for your over-the-counter

The following selections are available in this chapter:

 We lco me  Verify Correctness of Weight & Price  FCC Note  How to Use This Manual

weighing applications. This weighing system can handle a broad variety of products for deli, produce, seafood and cheese departments. It enhances your merchandising capabilities with multiple fonts, graphics and label types.

HLX Scale System

All necessary operator data appears on the touch screen.

Verify Correctness of  Weight & Price

Introduction 1-2 F-35548 Rev. A (June 2013)

Routinely verify label information. Check the multiplication of price per pound times weight, and check the scale weight against printed label weight. Weigh the same package several times to verify outcome consistency. Packages that weigh near the middle of the 0.005 lb increment will normally vary up or down by

0.005 lb. Variation greater than 0.005 lb indicates the need for weigher adjustment. In such a case, or whenever necessary, contact your local Hobart Service Representative.

FCC Note

HLX Scale System with GCD Supervisor Manual

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case, the user will be required to correct the interference at their own expense.

Note

NO MODIFICATIONS: Modifications to this device shall not be made without the written consent of ITW Food Equipment Group. Unauthorized modifications may void the authority grated under Federal Communications Commission Rules permitting the operation of this device.

How to Use This Manual

Online Viewing

Hobart uses specific formats throughout the manuals for you to easily identify key selections. These formats are described in the following topics:

 Online Viewing  Manual Terminology  Important Information  Supervisor Manual Overview

If you are viewing this manual online or from a CD, you have the advantage of using the cross-referencing feature that is built into the document. Links are shown in italicized text and are crossreferenced.

For example, the text may say:

Appendix A

When you move your mouse directly over the text, the cursor changes to a pointing hand. This indicates a cross-reference. If you click on this text, you will be taken to that section of the  document.

Use the back arrow on the top of your screen to return to your starting point.

F-35548 Rev. A (June 2013) 1-3 Introduction

HLX Scale System with GCD Supervisor Manual

Manual Terminology

This manual uses the following terminology for keystrokes and data manipulation procedures:

• The word TYPE means to touch a series of keys on the Operator Screen Numeric Keypad or the Operator Screen Alpha Keyboard.

• The word TOUCH means to activate an entry shown on the Operator Display screen.

• The word SELECT means to choose one item from a list brought up on the Operator Screen.

The following special instructions are used in the manual:

Note

A Note is information that you need to know, but is not an actual step in the process.

Tip

Important Information

A Tip is additional information that may be useful when you are using the system.

Look At This

Look At This is information to alert you that you may be doing something that will permanently alter your system.

The following warning is provided for your protection.

WARNING

FLUORESCENT LAMP IN DISPLAY PANEL CONTAINS A SMALL AMOUNT OF MERCURY. PLEASE DISPOSE OF ACCORDING TO LOCAL, STATE, OR FEDERAL LAWS.

Introduction 1-4 F-35548 Rev. A (June 2013)

Supervisor Manual Overview

HLX Scale System with GCD Supervisor Manual

Refer to the following sections for information on setting up and using the HLX Scale System.

 Chapter 2: Understanding the System explains the HLX

Scale System, including electrical and communication connections and mechanical features.

 Chapter 3: Setting Up Your System tells you how to create

and/or edit important system information in the HLX Scale System, such as: operator data, label information, scale operation and communications, store information, etc.

 Chapter 4: Setting Up the Database is where you define your

products and classes, then learn how to maintain them.

 Chapter 5: Merchandising Programs describes how to prop-

erly set up and maintain your in-store discount program(s), such as Frequent Shopper.

 Chapter 6: Configuring a Barcode tells you how to configure

an EAN13 barcode.

 Chapter 7: Using Transactions tells you how to use the

Transactions function for reporting purposes.

 Chapter 8: Backup & Restore is where you find the steps to

save your data to a backup file or restore your data.

 Chapter 9: Setting Up COOL explains COOL (Country of

Origin Labeling) and how to set up COOL text.

 Appendix A provides you with detailed information on sub-

jects that are briefly covered in the manual.

 The Index provides an alphabetical listing of the topics in this

manual and their corresponding page numbers.

F-35548 Rev. A (June 2013) 1-5 Introduction

HLX Scale System with GCD Supervisor Manual

Introduction 1-6 F-35548 Rev. A (June 2013)

HLX Scale System with GCD Supervisor Manual

Chapter 2: Understanding the System

Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Communication Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Display Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Supervisor Mode Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Accessing Supervisor Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Understanding the Supervisor Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4

Shutting Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Power Button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Describe This Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6

Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

About Hobart HLX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

F-35548 Rev. A (June 2013) 2-1 Understanding the System

HLX Scale System with GCD Supervisor Manual

Understanding the System

The HLX Scale System operates on the Microsoft Windows XP Embedded operating system. If configured, you can access the Windows desktop to use the features provided with operating system. Contact you network administrator with any questions regarding the use of Windows.

The HLX Scale System can store information on thousands of products. Retail store information required for product handling and processing, such as PLU number, UPC number, Pricing, Tare and Shelf Life are included. Consumer information describing products, such as NutriFacts, Safe Handling, Expanded Text, Health Tips, Meal Planners, Recipes, Cooking Instructions and Merchandising Graphics are also included.

Look At This

The scale should be installed and/or moved only by a qualified Hobart Service Technician. The system can operate in a temperature range from 14°F to 104°F (-10°C to 40°C).

Electrical Connections

Communication Connections

The following topics are explained:

 Electrical Connections  Communication Connections  Display Console  Supervisor Mode Overview  Shutting Down the System  Power Button  Help

A power cord is located on the bottom of the scale. Electric power of 120 V., 60 Hz, 1 phase (2-wire plus ground) is required.

There are several ports that can be configured:

• 2 Type A USB 2.0 Ports

• RJ-45 Jack for an Ethernet Connector (TCP/IP) –OR–

• Wireless TCP/IP (optional)

Understanding the System 2-2 F-35548 Rev. A (June 2013)

Display Console

Attributes Functions

HLX Scale System with GCD Supervisor Manual

The Display Console is a touch screen that enables you to enter  information and move through the display screens.

Menu Buttons The menu buttons on the Supervisor Menu are used to access the drop-down menus,

which show the subcategories of data available for selection.

Check Box A check box enables or disables optional functions. A check mark or circle appears in

the box when a function is enabled.

Text Box A text box is a field into which you enter data.

Grayed Field A grayed field indicates the field is not available for the current screen or transaction.

Flashing Cursor The flashing cursor in a text box indicates that the field is currently activated and is

available for data entry.

Light Blue Highlighted Drop-Down Menu

A drop-down menu, shown in light blue, indicates the menu has been activated and a subcategory can be selected.

Flashkeys The Flashkeys provide quick access to frequently used products and functions.

Numeric Keypad The numeric keypad appears on the screen when numeric data is to be entered.

Alpha Keyboard The alpha keyboard appears on the screen when alpha data is to be entered.

Page – of – On some of the screens, there may be additional pages available. This is shown to you

by showing a Page – of – drop-down menu in the top right corner.

F-35548 Rev. A (June 2013) 2-3 Understanding the System

HLX Scale System with GCD Supervisor Manual

Supervisor Mode Overview

The purpose of Supervisor mode is so you, the supervisor, can set up parameters to oversee and manage the operation of the HLX Scale System according to your business preferences. It can be password-protected, so only those who are supposed to be making these types of changes will be allowed to do so.

Accessing Supervisor Mode

Understanding the Supervisor  Menu

Supervisor Mode can be accessed from the console or from a computer. To access the Supervisor Mode remotely, the HLX Scale System and computer must be configured. Contact your local network administrator for assistance if necessary and See

Appendix A

for more information about Setting Up Remote

Access.

If Supervisor Mode is password-protected, then you will need an operator ID with Supervisor permission (see Setting Up Operator

ID’s).

Once remote hookup has been established:

To enter Supervisor Mode:

1. From the Main Menu, TOUCH System.

2. From the System Menu, TOUCH Supervisor Mode. You

should now be in the Supervisor Mode. (login may be required)

The Supervisor Menu is the starting point for any Supervisor task. From this point, you can choose a menu option by TOUCHING a menu button on the Supervisor Menu. The instructions for how to use Supervisor mode to set up the HLX Scale System are detailed in later chapters.

Understanding the System 2-4 F-35548 Rev. A (June 2013)

Shutting Down the System

HLX Scale System with GCD Supervisor Manual

The Shutdown feature is designed to stop all internal functions. Shutdown is required before power can be disconnected from the system.

To Shutdown the System:

1. From the Main Menu, TOUCH System.

2. From the System Menu, TOUCH Shutdown. A screen will appear and ask, “Are you sure you want to shutdown?”

3. TOUCH OK.

4. When the sytem is ready to shutdown, a screen will appear and say, “The scale application is ready to shutdown. Press the Shut Down Button to power down the scale or Reboot to restart.” TOUCH Shut Down.

Look At This

Shutdown may take a few minutes to complete depending on the size of the database in the scale. DO NOT disconnect power to the system during shutdown.

5. Wait for Windows to shutdown (the screen will go black). Unplug scale.

F-35548 Rev. A (June 2013) 2-5 Understanding the System

HLX Scale System with GCD Supervisor Manual

Power Button

Located on the left side of the scale is the Power Button. In the unlikely event the scale stops responding, use the Power Button to reboot the scale.

• Press the on/off (power) switch for 2 seconds and it will cause an orderly shutdown of Windows.

• Press the on/off (power) switch when the scale is off and it will power on.

Help

Describe This Page

The HLX Scale System is equipped with context-sensitive Help Screens to assist you in quick, efficient scale operation. The Help function has the following levels of assistance:

 Describe This Page  Questions  About Hobart HLX

Describe This Page gives you a brief description of the screen you came from, including notes to help you process the transaction better.

To view Describe This Page:

1. From any screen, TOUCH Help.

2. From the Help Menu, TOUCH Describe This Page. You

should now be on the Describe This Page Screen.

3. TOUCH Done to return to the page being described.

Understanding the System 2-6 F-35548 Rev. A (June 2013)

Questions

HLX Scale System with GCD Supervisor Manual

Using the Questions screen will allow you to browse through frequently asked questions. Use the slide bar on the touch screen to scroll through the questions.

To view Questions:

1. From the Main Menu, TOUCH Help.

2. From the Help Menu, TOUCH Questions. You should now be on the Questions Screen.

About Hobart HLX

The About Hobart HLX screen is a view-only screen and shows you the scale name, scale model, build number, version, copyright, IP address, host name, DNS address, last communication occurred and last item change received.

To view About Hobart HLX:

1. From the Main Menu, TOUCH Help.

2. From the Help Menu, TOUCH About Hobart HLX. You should now be on the About Hobart HLX Screen.

F-35548 Rev. A (June 2013) 2-7 Understanding the System

HLX Scale System with GCD Supervisor Manual

Understanding the System 2-8 F-35548 Rev. A (June 2013)

HLX Scale System with GCD Supervisor Manual

Chapter 3: Setting Up Your System

Setting Up Store Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Setting Up Scale Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Viewing Scale Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Setting Up Normal Scale Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Table of Normal Scale Operation (Page 1 options) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Table of Normal Scale Operation (Page 2 options) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8

By Count Calculation Method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

Table of Normal Scale Operation (Page 3 options) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Table of Normal Scale Operation (Page 4 options) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12

Delete All Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13

Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14

Marquee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Graphical Customer Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17

Updating GCD Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Updating GCD Content Via USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18

Updating GCD Content Via FTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-19

Setting Up a Playlist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Setting Up Flashkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23

Sample Flashkey Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24

Adjusting the Flashkey Grid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26

Adding/Deleting Flashkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29

Specials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32

Categories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34

Setting Up Label Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36

Understanding Label Types and Label Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36

Understanding Label Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37

Understanding Label Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37

Understanding Label Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38

Understanding Label Families . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38

Using the Labels Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38

Selecting Fields to Print on a Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39

Setting Up Label Text Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40

Viewing Label Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41

Using Label Graphics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42

Using Custom Label Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43

Adding a Custom Label Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44

Deleting a Custom Label Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44

Setting Up Operator ID’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45

Understanding Access Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45

Assigning Operator ID’s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48

Assigning Operator ID’s Using RFID Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49

Deleting Operator ID’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-51

Setting What Operators Can Modify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52

Creating Operator Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-53

Shelf Life Expiration Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54

Viewing Operator Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-55

Updating Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56

VIA FTP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-57

VIA USB Bulk Storage (USB Drive). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-58

Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-59

Automatic Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-60

F-35548 Rev. A (June 2013) 3-1 Setting Up Your System

HLX Scale System with GCD Supervisor Manual

Setting Up Product Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62

Product Default Values Screen Page 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62

Product Default Values Screen Page 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-64

Product Default Values Screen Page 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-65

Running a Configuration Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-66

Weigh Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-67

Production Entry Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-68

Accumulate Items Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-69

Setting Up Your System 3-2 F-35548 Rev. A (June 2013)

Setting Up Your System

HLX Scale System with GCD Supervisor Manual

Before you can begin adding to your product database, you should set up your system. This section explains:

 Setting Up Store Information  Setting Up Scale Operation  Updating GCD Content  Setting Up Flashkeys  Setting Up Label Types  Setting Up Operator ID’s  Updating Firmware  Setting Up Product Default Values  Running a Configuration Report  Weigh Types

Setting Up Store Information

The Store Information option enables you to assign the Store name, Store ID number and Store graphic to your system.

To set up the Store Information:

1. From the Supervisor Menu, TOUCH Setup.

2. From the Setup Menu, TOUCH Store Information. You should now be on the Store Information Screen.

3. TOUCH the Store name field.

4. TYPE the Store name.

5. TOUCH the Store ID field.

6. TYPE the Store ID number and TOUCH Enter.

7. TOUCH the Store graphic field and SELECT the desired Store graphic. This is the graphic that will print on the label if the label type used has space for a store graphic.

8. Refer to the Table of Contents to perform your next procedure, or return the scale to Operate mode.

F-35548 Rev. A (June 2013) 3-3 Setting Up Your System

HLX Scale System with GCD Supervisor Manual

Setting Up Scale Operation

This section is where you determine how the scale works on a daily basis. This information does not change per product, class or label type, it remains constant.

Here you will learn the following:

 Viewing Scale Statistics  Setting Up Normal Scale Operation  Delete All Files  Printer Settings  Marquee  Graphical Customer Display

Viewing Scale Statistics

This option allows you to view the basic statistics of the scale such as the records in the Scale database.

To view the Statistics Screen:

1. From the Supervisor Menu, TOUCH Setup.

2. From the Setup Menu, TOUCH Scale Operations.

3. From the Scale Operations Menu, TOUCH Show Statistics. You should now be on the Show Statistics Screen.

4. Refer to the Table of Contents to perform your next procedure, or return the scale to Operate mode.

Setting Up Your System 3-4 F-35548 Rev. A (June 2013)

Setting Up Normal Scale  Operation

HLX Scale System with GCD Supervisor Manual

Use the Set Up Normal Scale Operation option to specify the types of Totals you wish to collect, plus other configuration options, such as Operator Rezero Amount, Enable Auto Lookup, etc.

Note

Not all screens shown in this section will be available with all system configuration.

To set up Normal Scale Operation:

1. From the Supervisor Menu, TOUCH Setup.

2. From the Setup Menu, TOUCH Scale Operations.

3. From the Scale Operations Menu, TOUCH Normal Scale Operation. You should now be on the Normal Scale

Operation Screen Page 1.

4. TOUCH the check box to select the desired function  –OR–TOUCH the desired field and select the desired function. Use the following table to make your decisions.

F-35548 Rev. A (June 2013) 3-5 Setting Up Your System

HLX Scale System with GCD Supervisor Manual

Table of Normal Scale Operation (Page 1 options)

Prompt Description Values

Display Product Notes Specifies whether product notes are

automatically displayed or not.

Enable COOL Tracking Number

Collect Transactions, COOL totals, and Opera-

Enables the use of COOL Tracking numbers.

Specifies whether totals are collected or not.

tor Changes

Number of days to keep transaction records.

Enable Auto Lookup Enables you to set the number of

digits required for the system to automatically look up product  information.

Number of digits to begin Auto Lookup.

Self service special lookup digit.

Checked Product notes are automati-

cally displayed.

Blank Product notes are not auto-

matically displayed.

Checked

Use of COOL Tracking  number on.

Blank

Use of COOL Tracking  number off.

Checked Totals are collected.

Blank Totals are not 

collected.

Valu e R a n g e

1 to 15

Checked Auto lookup is turned on.

Blank

Auto lookup is turned off.

Value Range 1 to 6

Valu e R a n g e

None, 1 to 9

Enable DB Compress

Enables you to set the time for the system to automatically compress the DataBase.

Compress time.

Check Database is compressed.

Blank Database is not compressed.

Value Range 1 to 12 AM or PM

Setting Up Your System 3-6 F-35548 Rev. A (June 2013)

HLX Scale System with GCD Supervisor Manual

5. TOUCH the Page field and SELECT Page 2. You should now be on the Normal Scale Operation Screen Page 2.

6. TOUCH the check box to select the desired function  –OR–TOUCH the desired field and select the desired function. Use the following table to make your decisions.

F-35548 Rev. A (June 2013) 3-7 Setting Up Your System

HLX Scale System with GCD Supervisor Manual

Table of Normal Scale Operation (Page 2 options)

Prompt Description Values

Log Out idle remote session after

Allow access to Desktop Specifies whether desktop mode is

Allow access to the Browser mode

Default Browser home page

Fixed Weight Units Enables Fixed Weight amounts to be

Weight Precision  (compatibility)

Tare Entry Precision Determines how the tare is to be cal-

Enables you to determine the length of time the scale will remain idle in remote mode before the scale will terminate the connection to that browser session.

available to the operators.

Specifies whether web browsing is available for use.

Enables you to set the Browser home page to the desired address.

entered as whole or tenth ounces.

Enables you to set the number of decimal places for read out and weight amounts.

culated depending on the number of decimal places allowed.

TOUCH the minutes field and TYPE the number of minutes between 1-120. A value of 0 equals infinite time.

Checked

Blank

Allows access to desktop.

Access to desktop functions denied.

Checked Can browse the web.

Blank Browsing function not

available.

TOUCH the Default Browser home page field and TYPE the address you desire.

Whole Ounces Tenths of an Ounce

Va l ue Range

Contact your local Hobart representative for the correct tare setback value.

Va l ue Range

2 or 3 decimal places.

Maximum Tare Determines the maximum tare value

allowed.

By count calculation method

Clear PLU After Printing Specifies whether PLU will return

Determines how the By count is  calculated.

to Operator Start Screen after printing or not.

This value will vary depending on the use of the scale.

See By Count Calculation Method later in this chapter.

Checked

PLU will be cleared after printing label. Scale will return to Operator Start Screen.

Blank

PLU will not be cleared after printing label.

Setting Up Your System 3-8 F-35548 Rev. A (June 2013)

HLX Scale System with GCD Supervisor Manual

By Count Calculation Method

The By count calculation method determines which of three methods is used to calculate the total price for By count items when less than the By count quantity is sold. The three methods are described in the table below.

Tip

If you have entered an Exception Price, it will take precedence over the By count calculation method selected.

By Count Calculation Methods

Method 1 If the discount is greater than $.01, the customer starts receiving the discount ($.01 per item)

sooner than on the last item purchased to complete the deal.

Example = 3/$1.00 Customer is charged $.34 for the first item, $.33 for the second and $.33 for the third.

Method 2 The customer receives the discount on the last item purchased to “complete the deal.” The

By count price is divided by the By count quantity and the answer is rounded up to the next cent; the answer is multiplied by the quantity sold. If the By count quantity is sold, the bargain differential is subtracted so as not to exceed the By count price.

Method 3 In this formula, the division is performed last and the answer is carried to three decimal

places; any fraction is then rounded up to the next cent.

By count example The following is an example of the By count modes using these values:

By count quantity = 12, By count price = $2.09

Qty Method 1 Method 2 Method 3

1 .18 .18 .18

2 .36 .36 .35*

3 .54 .54 .53

4 .72 .72 .70*

5 .90 .90 .88

6 1.07* 1.08 1.05*

7 1.24* 1.26 1.22*

8 1.41* 1.44 1.40

9 1.58* 1.62 1.57*

10 1.75* 1.80 1.75

11 1.92* 1.98 1.92*

12 2.09 2.09* 2.09*

* Denotes that the discount was applied.

F-35548 Rev. A (June 2013) 3-9 Setting Up Your System

HLX Scale System with GCD Supervisor Manual

7. TOUCH the Page field and SELECT Page 3. You should now be on the Normal Scale Operation Screen Page 3.

8. TOUCH the check box to select the desired function  –OR–TOUCH the desired field and select the desired function. Use the following table to make your decisions.

Setting Up Your System 3-10 F-35548 Rev. A (June 2013)

HLX Scale System with GCD Supervisor Manual

Table of Normal Scale Operation (Page 3 options)

Prompt Description Values

Primary language and country

Secondary language and country

This sets the scales primary  language. Default is English (US).

This sets the scales secondary language.

Date format Specifies the way the date is dis-

played. December 31, 2008 is the example used.

Hours format Specifies whether the scale will

keep time in 12 or 24 hour format.

Popup keypad style This set the style of numeric keypad

that appears when a numeric input is required.

English (US) Spanish (Mexico) English (Canada) French (Canada)

None English (US) Spanish (Mexico) English (Canada) French (Canada)

DE 31, 08 Dec 31, 08 08/12/31 12/31/08 31/Dec/08 31/12/08 08 DE 31

12 Hour 24 Hour

PC Keyboard (Default) Telephone

Keyboard style This sets the style of alpha-numeric

keyboard that appears when alphanumeric input is required.

Enable Network connectivity testing

QWERTY Keyboard (Default) Numeric Keypad

Checked

Blank

Enable testing.

Disable testing.

F-35548 Rev. A (June 2013) 3-11 Setting Up Your System

HLX Scale System with GCD Supervisor Manual

9. TOUCH the Page field and SELECT Page 4. You should now be on the Normal Scale Operation Screen Page 4.

10. TOUCH the check box to select the desired function  –OR–TOUCH the desired field and select the desired function. Use the following table to make your decisions.

Table of Normal Scale Operation (Page 4 options)

Prompt Description Values

Configure Display Fields

Use entire description

Number of chars This sets the number of characters

Enable Production Planning

Production Planning Frame

Specifies whether a certain function will display to the operator when the scale is in operate mode

The entire product description will be printed on the flashkey. The number of characters field will be disabled when checked.

of the products description to be displayed when selected. The default is 50 characters.

This activates the link to the Host server for receiving the PLU number and returning the Production Planning Webpage.

Location to receive HTML Frame data

Checked Specific function will display.

Blank Specific function will not display.

Checked Specific function will 

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Value Range 1 to 999

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URL Web HTML frame location from

display.

ture still requires Product activation

Host Server

Production Planning Update

Setting Up Your System 3-12 F-35548 Rev. A (June 2013)

Location to send product specific information

11. Refer to the Table of Contents to perform your next

URL For use with Host Server

procedure, or return the scale to Operate mode.

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