Hobart Food Machines EPP-2 Service Manual
Access PrePack System
Supervisor Manual
ML-29333 EPP Printer
ML-29321 EPCP Console
ML-29322 EPCP Console
701 S. RIDGE AVENUE
TROY, OHIO 45374
www.hobartcorp.com
F-35546 (July 2011)
Access PrePack System Supervisor Manual
TABLE OF CONTENTS
Chapter 1: Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Verify Correctness of Weight & Price . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
FCC Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
How to Use This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Chapter 2: Understanding the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Communication Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Display Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-4
Supervisor Mode Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Shutting Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Reset Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Chapter 3: Setting Up Your System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Setting Up Store Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-2
Setting Up Scale Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Setting Up Flashkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-14
Setting Up Label Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-27
Label Rotation Overides. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-37
Setting Up Operator ID’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-38
Updating Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-45
Setting Up Product Default Values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-48
Running a Configuration Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-52
Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-54
Chapter 4: Setting Up the Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-1
Understanding the Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
Setting Up Classes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-10
Setting Up Products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14
Modifying Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-25
Setting Up Support Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-31
Chapter 5: Merchandising Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-1
Setting Up Your Scale for Merchandising Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-2
Setting Up For a Specific PLU. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5-3
Chapter 6: Configuring a Barcode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-1
Understanding EAN Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-2
Setting Up Your System for EAN Barcodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-7
F-35546 (July 2011) i Table of Contents
Access PrePack System Supervisor Manual
Chapter 7: Using Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-1
Understanding Transactions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-2
Configuring Transaction Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-3
Viewing Transactions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-5
Voiding Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-9
Chapter 8: Backup & Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-1
Understanding the Backup & Restore Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-2
Using the Import Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3
Using the Backup Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-4
Using the Restore Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-5
Using the Merge Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-7
Running a Record Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-9
Chapter 9: Setting Up COOL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-1
Understanding COOL. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-2
Setting Up COOL For Operator Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-3
Appendix A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
Using the Text Editor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
Label Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6
Glossary of Common Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-8
Index: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-1
Java is a trademark of Sun Microsystems, Inc.
Copyright© 2007 General Software Inc. All Rights Reserved
©
Hobart, A division of ITW Food Equipment Group LLC 2007
Table of Contents ii F-35546 (July 2011)
Access PrePack System Supervisor Manual
Chapter 1: Introduction
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Verify Correctness of Weight & Price . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
FCC Note . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
How to Use This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Online Viewing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Keystrokes and Data Entry Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Special Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Supervisor Manual Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
F-35546 (July 2011) 1-1 Introduction
Access PrePack System Supervisor Manual
Access PrePack System
SAVE THESE INSTRUCTIONS
Introduction
Welcome The Access PrePack System was designed as a meat room or pro-
The following selections are available in this chapter:
Welcome
Verify Correctness of Weight & Price
FCC Note
How to Use This Manual
duce back room scale. It gives you merchandising capabilities
with multiple fonts, graphics, and label types.
Access PrePack System
All necessary operator data appears on the touch screen.
Verify Correctness of
Weight & Price
Introduction 1-2 F-35546 (July 2011)
Routinely verify label information. Check the multiplication of
price per pound times weight, and check the scale weight against
printed label weight. Weigh the same package several times to
verify outcome consistency. Packages that weigh near the middle
of the 0.01 lb increment will normally vary up or down by
0.01 lb. Greater variation than 0.01 lb indicates the system needs
adjustment. In such a case, or whenever necessary, contact your
authorized Hobart Service Representative.
FCC Note
Access PrePack System Supervisor Manual
This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC
rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is oper ate d in a
commercial environment. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in
a residential area is likely to cause harmful interference, in which
case, the user will be required to correct the interference at his
own expense.
Note
NO MODIFICATIONS: Modifications to this device shall not
be made without the written consent of ITW Food Equipment
Group. Unauthorized modifications may void the authority
granted under Federal Communications Commission Rules
permitting the operation of this device.
How to Use This Manual
Online Viewing
Hobart uses specific formats throughout the manuals for you to
easily identify key selections. These formats are described in the
following topics:
Online Viewing
Keystrokes and Data Entry Procedures
Special Instructions
Supervisor Manual Overview
If you are viewing this manual online or from a CD, you have the
advantage of using the cross-referencing feature that is built into
the document. Links are shown in italicized text and are crossreferenced.
For example, the text may say:
Appendix A
When you move your mouse directly over the text, the cursor
changes to a pointing hand. This indicates a cross-reference. If
you click on this text, you will be taken to that section of the
document.
Use the back arrow on the top of your screen to return to your
starting point.
F-35546 (July 2011) 1-3 Introduction
Access PrePack System Supervisor Manual
Keystrokes and Data Entry
Procedures
This manual defines Keystrokes and Data Entry Procedures as
follows:
• The word TYPE means to press a series of keys on the
• The word SELECT means to choose an item from a defined
• The word TOUCH means to physically touch the screen in a
keyboard.
list of choices.
specific area.
Special Instructions
This Hobart manual uses Special Instructions to call your attention to information that you need to know. These include:
Note
A Note is information that you need to know, but it is not an
actual step in the procedures.
Tip
A Tip is additional information that may be useful when you are
using the system.
Look At This
Look At This is information to alert you that you may be doing
something that will permanently alter your system.
Introduction 1-4 F-35546 (July 2011)
Supervisor Manual
Overview
Access PrePack System Supervisor Manual
Refer to the following sections for information on setting up and
using the Access PrePack System.
Chapter 2: Understanding the System explains the
Access PrePack System, including electrical and communication connections and mechanical features.
Chapter 3: Setting Up Your System tells you how to create
and/or edit important system information in the
Access P rePack System, such as: operator data, label information, scale operation and communications, store information, etc.
Chapter 4: Setting Up the Database is where you define your
products and classes, then learn how to maintain them.
Chapter 5: Merchandising Programs describes how to prop-
erly set up and maintain your in-store discount program(s),
such as Frequent Shopper.
Chapter 6: Configuring a Barcode tells you how to configur e
an EAN13 barcode.
Chapter 7: Using Transactions tells you how to use the Totals
function for reporting purposes.
Chapter 8: Backup & Restore is where you find the steps to
save your data to a backup file or restore your data.
Chapter 9: Setting Up COOL explains COOL (Country of
Origin Labeling) and how to set up COOL text.
Appendix A provides you with detailed information on sub-
jects that are briefly covered in the manual.
The Index provides an alphabetical listing of the topics in this
manual and their corresponding page numbers.
F-35546 (July 2011) 1-5 Introduction
Access PrePack System Supervisor Manual
Introduction 1-6 F-35546 (July 2011)
Access PrePack System Supervisor Manual
Chapter 2: Understanding the System
Electrical Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Communication Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Access PrePack System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Display Console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Supervisor Mode Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Accessing Supervisor Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Understanding the Supervisor Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Shutting Down the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Reset Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Describe This Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8
About Scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
F-35546 (July 2011) 2-1 Understanding the System
Access PrePack System Supervisor Manual
Understanding the System
The Access PrePack System can store information on thousands
of products. This information can include NutriFacts, Safe
Handling, Expanded Text, Health Tips, Meal Planners, Recipes,
Cooking Instructions, and Merchandising Graphics.
The scale should be installed or moved only by qualified Hobart
Service Technicians. It can operate in a temperature range from
32°F to 104°F (0°C to 40°C).
The following topics are explained:
Electrical Connections
Communication Connections
Display Console
Supervisor Mode Overview
Help
Electrical Connections
Communication Connections
Electric power of 120 or 208/240 volts, 50 or 60 Hz, phase 1
(2-wire plus ground) is required. A power cord is located on the
back of the printer unit.
In addition to the electrical connections, there are several ports
which can be configured for peripherals.
Understanding the System 2-2 F-35546 (July 2011)
Access PrePack System
Access PrePack System Supervisor Manual
On the console:
• RJ-45 Jack for Ethernet 10-100 BaseT Connector (TCP/IP).
• Wireless TCP/IP - located on top of console.
• 2 USB type A ports.
On the printer:
• 2 USB type A ports.
• 1 USB type B port.
F-35546 (July 2011) 2-3 Understanding the System
Access PrePack System Supervisor Manual
Display Console
The Display Console is a touch screen that enables you to enter
information and move through the display screens.
Highlight Description
Menu Bar The softkeys on the Supervisor menu bar are used as the main search tool. Once you
TOUCH one of the softkeys, a menu drop-down list appears. These are the subcategories
of the softkey you touched. Some of the menu options have another subcategory dropdown list that appears.
Check Boxes A check box enables or disables optional functions. A check mark or circle appears in
the box when a function is enabled. TOUCH the check box to enable or disable certain
functions.
Text Boxes Blank boxes are considered fields. This is where you would TYPE required inform ation
Grayed Fields If a field or selection is grayed, it is not available for that particular screen or transaction.
Flashing Cursor A flashing cursor shows which field you are currently in.
Lighter Blue Highlight
with Drop-Down
When you access a drop-down menu, the selection you make will be highlighted in a
lighter blue.
Menus
Page – of – On some of the screens, there may be additional pages available. This is shown to you by
showing a Page – of – drop-down menu in the top right corner.
Pop Up Keyboard When you TOUCH a field to enter text information, a keyboard will appear on the touch
screen. Enter the data and TOUCH Done.
Pop Up Keypad When you TOUCH a field to enter numeric information, a keypad will appear on the
touch screen. Enter the data and TOUCH Done.
Tip
When entering numbers or text you may find it more convenient
to use a USB mouse and/or keyboard rather than touching the
screen. This is especially useful when entering large amounts of
data or performing repetitive operations such as setting up labels
or flashkeys.
Understanding the System 2-4 F-35546 (July 2011)
Supervisor Mode Overview
Access PrePack System Supervisor Manual
The purpose of Supervisor mode is so you, the supervisor , can set
up parameters to oversee and manage the operation of the
Access PrePack System according to your business preferences.
It can be password-protected, so only those who are supposed to
be making these types of changes will be allowed to do so.
Accessing Supervisor Mode
Understanding the Supervisor
Menu
Supervisor Mode can be accessed from the console or from a
computer. To access the Supervisor Mode remotely, the Access
PrePack System and computer must be configured. Contact your
local network administrator for assistance.
If Supervisor Mode is password-protected, then you will need an
operator ID with Supervisor permission (see Setting Up Operator
ID’s).
Once remote hookup has been established:
To enter Supervisor Mode:
1. From the Main Menu, TOUCH System.
2. From the System Menu, TOUCH Supervisor Mode. You
should now be in the Supervisor Mode. (Login may be
required.)
The Supervisor Menu is the starting point for any Supervisor
task. From this point, you can choose a menu option by
TOUCHING a softkey on the User Display menu bar. The
instructions for how to use Supervisor mode to set up the
Access PrePack System are detailed in later chapters.
F-35546 (July 2011) 2-5 Understanding the System
Access PrePack System Supervisor Manual
Shutting Down the System
The Shutdown feature is designed to stop all internal functions
that maintain the database of the system. Shutdown is required
before power can be disconnected from the system.
To Shutdown the System:
1. From the Main Menu, TOUCH System.
2. From the System Menu, TOUCH Shutdown. A screen will
3. TOUCH OK. A screen will appear and say, "The scale is
4. When the shutdown is complete, a screen will appear and
5. Wait for console to shut down. The screen will go black.
6. Remove power by using the on/off switch on th e back of the
appear and ask, "Are you sure you want to shutdown?"
shutting down. Please wait…"
Look At This
Shutdown may take a few minutes to complete depending on the
size of the database in the system. DO NOT disconnect power
to the system during shutdown.
say, “The scale application is ready to shutdown. Press the
Shut Down button to power down the scale or Reboot to
restart.”
printer.
Look At This
Do not remove power from the system by unplugging it.
Always use the on/off switch on the back of the printer to power
down the system.
Understanding the System 2-6 F-35546 (July 2011)
Reset Switch
Access PrePack System Supervisor Manual
Located on the bottom of the console is a Reset Switch. In the
unlikely event the console stops responding, use the Reset Switch
to reboot the system.
• Press the reset switch and it will cause an orderly shutdown
of the operating system.
• Press the reset switch when the console is off and it will
power on.
Look At This
The reset switch on the console shuts down the operating system
only. Power will still be supplied to the console. Do not remove
power from the system by unplugging it. Always use the on/off
switch on the back of the printer to power down the system.
F-35546 (July 2011) 2-7 Understanding the System
Access PrePack System Supervisor Manual
Help
The Access PrePack System is equipped with context-sensitive
Help Screens to assist you in quick, efficient scale operation. The
Help function has the following levels of assistance:
Describe This Page
Questions
About Scale
Describe This Page
Questions
Describe this page gives you a brief description of the screen you
came from, including notes to help you process the transaction
better.
To view Describe this page:
1. From the Main Menu, TOUCH Help.
2. From the Help Menu, TOUCH Describe this Page. You
should now be on the Describe This Page Screen.
3. TOUCH Done to return to the page being described.
Using the Questions screen will allow you to browse through frequently asked questions. Use the slide bar on the touch screen to
scroll through the questions.
To view Questions:
1. From the Main Menu, TOUCH Help.
2. From the Help Menu, TOUCH Questions. You should now
be on the Questions Screen.
Understanding the System 2-8 F-35546 (July 2011)
About Scale
Access PrePack System Supervisor Manual
The About Scale screen is a view-only screen and shows you the
scale name, the build number, the version and revision numbers,
the release date and the copyright.
To view About Scale:
1. From the Main Menu, TOUCH Help.
2. From the Help Menu, TOUCH About Scale. You should
now be on the About Scale Screen.
F-35546 (July 2011) 2-9 Understanding the System
Access PrePack System Supervisor Manual
Understanding the System 2-10 F-35546 (July 2011)
Access PrePack System Supervisor Manual
Chapter 3: Setting Up Your System
Setting Up Store Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Setting Up Scale Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Viewing Scale Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Setting Up Normal Scale Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Table of Normal Scale Operation (Page 1 options) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
Table of Normal Scale Operation (Page 2 options) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
Table of Normal Scale Operation (Page 3 options) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Table of Normal Scale Operation (Page 4 options) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Table of Normal Scale Operation (Page 5 options) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Setting the Date/Time. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Delete All Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
Setting Up Flashkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
Sample Flashkey Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
Flashkey Function Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Adjusting the Flashkey Grid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Adding/Deleting Flashkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
Specials. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Categories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-25
Setting Up Label Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Understanding Label Types and Label Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-27
Understanding Label Stock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Understanding Label Sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Understanding Label Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Understanding Label Families. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Using the Labels Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-29
Selecting Fields to Print on a Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-30
Setting Up Label Text Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Viewing Label Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
Using Label Graphics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
Using Security Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-34
Using Custom Label Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
Adding a Custom Label Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Deleting a Custom Label Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-36
Label Rotation Overides. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
Setting Up Operator ID’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Understanding Access Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-38
Assigning Operator ID’s. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40
Deleting Operator ID’s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-41
Setting Operator Can Modify. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
Creating Operator Notes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
Viewing Operator Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
Updating Firmware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
VIA FTP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-46
VIA USB Bulk Storage (USB Drive). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-47
Setting Up Product Default Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
Running a Configuration Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52
Configuration Report Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-53
Email. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
F-35546 (July 2011) 3-1 Setting Up Your System
Access PrePack System Supervisor Manual
Setting Up Your System
Before you can begin adding to your product database, you
should set up your system. This section explains:
Setting Up Store Information
Setting Up Scale Operation
Setting Up Flashkeys
Setting Up Label Types
Setting Up Operator ID’s
Updating Firmware
Setting Up Product Default Values
Running a Configuration Report
Tip
When entering numbers or text you may find it more convenient
to use a USB mouse and/or keyboard rather than touching the
screen. This is especially useful when entering large amounts of
data or performing repetitive operations such as setting up labels
or flashkeys.
Setting Up Store Information
The Store Information option enables you to assign the Store
name, Store ID number and Store graphic to your system.
To set up the Store Information:
1. From the Supervisor Menu, TOUCH Setup.
2. From the Setup Menu, TOUCH Store Information. You
should now be on the Store Information Screen.
3. TOUCH the Store name field.
4. TYPE the Store name and TOUCH Done.
5. TOUCH the Store ID field.
6. TYPE the Store ID number and TOUCH Enter.
7. TOUCH the Store graphic field and SELECT the desired
Store graphic. This is the graphic that will print on the label
if the label type used has space for a store graphic.
8. Refer to the Table of Contents to perform your next
procedure, or return the scale to Operate mode.
Setting Up Your System 3-2 F-35546 (July 2011)
Setting Up Scale Operation
Access PrePack System Supervisor Manual
This section is where you determine how the scale works on a
daily basis. This information does not change per product, class
or label type, it remains constant.
Here you will learn the following:
Viewing Scale Statistics
Setting Up Normal Scale Operation
Setting the Date/Time
Delete All Files
Printer Settings
Viewing Scale Statistics
This option allows you to view the basic statistics of the scale,
such as the memory available and the records in the Scale
database.
To view the Statistics Screen:
1. From the Supervisor Menu, TOUCH Setup.
2. From the Setup Menu, TOUCH Scale Operations.
3. From the Scale Operations Menu, TOUCH Show Statistics.
You should now be on the Show Statistics Screen.
4. Refer to the Table of Contents to perform your next
procedure, or return the scale to Operate mode.
F-35546 (July 2011) 3-3 Setting Up Your System
Access PrePack System Supervisor Manual
Setting Up Normal Scale
Operation
Use the Set Up Normal Scale Operation option to specify the
types of Totals you wish to collect, plus other miscellaneous configuration options, such as Fixed Weight Units, Product number
on Flashkeys, etc.
To set up Normal Scale Operation:
1. From the Supervisor Menu, TOUCH Setup.
2. From the Setup Menu, TOUCH Scale Operations.
3. From the Scale Operations Menu, TOUCH Normal Scale
Note
Not all screens shown in this section will be available with all
system configuration. For example, Access PrePack Systems
without a wrapper will only have four screens.
Operation. You should now be on the Normal Scale
Operation Screen Page 1.
4. TOUCH the check box to select the desired function
–OR–TOUCH the desired field and select the desired
function. Use the following table to make your decisions.
Setting Up Your System 3-4 F-35546 (July 2011)
Access PrePack System Supervisor Manual
Table of Normal Scale Operation (Page 1 options)
Prompt Description Values
Display Product Notes Specifies whether product notes are
automatically displayed or not.
Enable COOL tracking
number
Specifies whether the COOL tracking number is displayed on the Run
Screen.
Collect Transactions,
COOL Totals, and Operator Changes
Specifies whether transactions,
COOL totals, and operator changes
are collected or not.
Number of days to keep transaction
records.
Enable Auto Lookup Enables you to set the number of
digits required for the system to
automatically look up product
information.
Number of digits to begin Auto
Lookup.
Checked Product notes are automati-
cally displayed.
Blank Product notes are not auto-
matically displayed.
Checked COOL tracking number is
displayed.
Blank COOL tracking number is
not displayed.
Checked Transactions, totals, and
changes are collected.
Blank Transactions, totals, and
changes are not collected.
Value Range 1 to 15
Checked Auto lookup is turned on.
Blank
Auto lookup is turned off.
Value Range 1 to 6
Enable DB Compress
Makes the database smaller by
removing deleted records.
Time to compress the database, usually during off-peak hours.
Checked Database will compress at
specified time.
Blank Database will not compress.
Specific
Anytime.
Time
F-35546 (July 2011) 3-5 Setting Up Your System
Access PrePack System Supervisor Manual
5. TOUCH the Page field and SELECT Page 2. You should
6. TOUCH the check box to select the desired function
now be on the Normal Scale Operation Screen Page 2.
–OR–TOUCH the desired field and select the desired
function. Use the following table to make your decisions.
Table of Normal Scale Operation (Page 2 options)
Prompt Description Values
Log Out idle remote session after
Enables you to determine the length
of time the scale will remain idle in
remote mode before logging the
user out of the session.
Allow access to checkboxes.
Default Browser home
page
Enables operator to access these
functions.
Enables you to set the Browser
home page to the desired address.
Fixed Weight Units Enables Fixed W eight amounts to be
entered as whole or tenth ounces.
Backdate by entering Determines the backdate entering
method.
Weight or Tare Entry
Precision
Determines weight and tare precision.
Maximum Tare Determines the maximum tare value
allowed.
TOUCH the minutes field and TYPE the
number of minutes between 1-120. A value
of 0 equals infinite time.
Checked
Blank
TOUCH the Default Browser home page
field and TYPE the address you desire.
Whole Ounces
Tenths of an Ounce
A date -OR-
Number of days
Value of 2 or 3.
This value will vary depending on the use of
the scale.
Access allowed.
Access denied.
T are Setback Value Determines how the tare is to be cal-
culated depending on your database
Contact your local Hobart representative for
the correct tare setback value.
configuration.
By count calculation
method
Setting Up Your System 3-6 F-35546 (July 2011)
Determines how the By count is
calculated.
See By Count Calculation Method later in
this chapter.
Access PrePack System Supervisor Manual
By Count Calculation Method
The By count calculation method determines which of three
methods is used to calculate the total price for By count items
when less than the By count quantity is sold. The three methods
are described in the table below.
Tip
If you have entered an Exception Price, it will take precedence
over the By count calculation method selected.
By Count Calculation Methods
Method 1 If the discount is greater than $.01, the customer starts receiving the discount ($.01 per item)
sooner than on the last item purchased to complete the deal.
Example = 3/$1.00
Customer is charged $.34 for the first item, $.33 for the second, and $.33 for the third.
Method 2 The customer receives the discount on the last item purchased to “complete the deal.” The
By count price is divided by the By count quantity and the answer is rounded up to the next
cent; the answer is multiplied by the quantity sold. If the By count quantity is sold, the bargain differential is subtracted so as not to exceed the By count price.
Method 3 In this formula, the division is performed last and the answer is carried to three decimal
places; any fraction is then rounded up to the next cent.
By count example The following is an example of the By count modes using these values:
By count quantity = 12, By count price = $2.09
Qty Method 1 Method 2 Method 3
1 .18 .18 .18
2 .36 .36 .35*
3 .54 .54 .53
4 .72 .72 .70*
5 .90 .90 .88
6 1.07* 1.08 1.05*
7 1.24* 1.26 1.22*
8 1.41* 1.44 1.40
9 1.58* 1.62 1.57*
10 1.75* 1.80 1.75
11 1.92* 1.98 1.92*
12 2.09 2.09* 2.09*
* Denotes that the discount was applied.
F-35546 (July 2011) 3-7 Setting Up Your System
Access PrePack System Supervisor Manual
7. TOUCH the Page field and SELECT Page 3. You should
8. TOUCH the check box to select the desired function
now be on the Normal Scale Operation Screen Page 3.
–OR–TOUCH the desired field and select the desired function. Use the following table to make your decisions.
Table of Normal Scale Operation (Page 3 options)
Prompt Description Values
Primary and Secondary
language and country
Date Format Specifies the date format used in
Hours Format Use to select hour format. 12 or 24 hour
Popup Keypad style Use to set style for numeric keypad. PC keypad
Operator login keyboard
style
Enable network connectivity testing
Ping Primary Scale,
Default Gateway, or IP
Address
Ping interval Set how often the Ping command is
Specifies which language and country will be used.
various countries.
Use to set style for operator login
keyboard.
If selected, the background of the
scale turns red if the scale disconnects from the network.
A ping command is sent out to this
location to test if the scale is connected to a network.
sent.
Select from list available.
Select from list available.
Telephone keypad
QWERTY Keyboard
Numeric Keypad
Checked
Blank
Only one can be checked.
Enter value in hours and minutes.
Enable testing.
Disable testing.
Setting Up Your System 3-8 F-35546 (July 2011)
Access PrePack System Supervisor Manual
9. TOUCH the Page field and SELECT Page 4. You should
now be on the Normal Scale Operation Screen Page 4.
10. TOUCH the check box to select the desired function
–OR–TOUCH the desired field and select the desired
function. Use the following table to make your decisions.
Table of Normal Scale Operation (Page 4 options)
Prompt Description Values
Configure Display Fields Specifies whether a certain function
will display to the operator when the
scale is in operate mode
Use entire description
- Number of chars
Specifies whether the entire description will display on the flashkey or
just a set number of characters
Checked Specific function will display.
Blank Specific function will not
Checked Entire description displayed.
Blank Set character value 1 to 999.
display.
F-35546 (July 2011) 3-9 Setting Up Your System
Access PrePack System Supervisor Manual
11. TOUCH the Page field and SELECT Page 5. You should
now be on the Normal Scale Operation Screen Page 5.
12. TOUCH the desired field and select the desired function.
Use the following table to make your decisions.
Table of Normal Scale Operation (Page 5 options)
Prompt Description Values
Default peripheral settings
Film tension settings Film tension High High film tension.
Intake Mode Normal Used for most products.
Gentle Used for top heavy or
products that may spill.
Label Placement Left Side Label will be placed on the
left side of the package as it
enters the label application
area.
Right Side Label will be placed on the
right side of the package as it
enters the label application
area.
Medium Medium film tension.
Low Low film tension.
Tension - Front to Back +/- Add to increase tension.
Subtract to decrease tension.
Tension - Left to Right +/- Add to increase tension.
Subtract to decrease tension.
Setting Up Your System 3-10 F-35546 (July 2011)
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