HMS AC Cloud Control User Manual

App Interface - User Manual

Issue date: 02/2021

V2.0

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Important User Information

Disclaimer

The information in this document is for informational purposes only. Please inform HMS Industrial Networks of any inaccuracies or omissions found in this document.

HMS Industrial Networks disclaims any responsibility or liability for any errors that may appear in this document. HMS Industrial Networks reserves the right to modify its products in line with its policy of continuous product development. The information in this document shall therefore not be construed as a commitment on the part of HMS Industrial Networks and is subject to change without notice. HMS Industrial Networks makes no commitment to update or keep current the information in this document.

The data, examples and illustrations found in this document are included for illustrative purposes and are only intended to help improve understanding of the functionality and handling of the product. In view of the wide range of possible applications of the product, and because of the many variables and requirements associated with any particular implementation, HMS Industrial Networks cannot assume responsibility or liability for actual use based on the data, examples or illustrations included in this document nor for any damages incurred during installation of the product. Those responsible for the use of the product must acquire sufficient knowledge in order to ensure that the product is used correctly in their specific application and that the application meets all performance and safety requirements including any applicable laws, regulations, codes and standards. Further, HMS Industrial Networks will under no circumstances assume liability or responsibility for any problems that may arise as a result from the use of undocumented features or functional side effects found outside the documented scope of the product. The effects caused by any direct or indirect use of such aspects of the product are undefined and may include e.g. compatibility issues and stability issues.

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INDEX

1. Description ............................................................................................................................................................. 3

1.1 Introduction .................................................................................................................................................... 3

1.2 About this document ...................................................................................................................................... 3

1.3 What is needed ............................................................................................................................................. 4

2. Quick Start Guide .................................................................................................................................................. 5

3. Users ....................................................................................................................................................................... 6

3.1 User Registration ........................................................................................................................................... 6

3.2 App login........................................................................................................................................................ 8

3.3 Password Reset ............................................................................................................................................ 8

4. Settings ................................................................................................................................................................. 10

4.1 Units ............................................................................................................................................................ 10

4.2 Language..................................................................................................................................................... 10

4.3 About ........................................................................................................................................................... 11

4.4 Profile .......................................................................................................................................................... 12

4.5 Facilities ....................................................................................................................................................... 14

4.6 Devices ........................................................................................................................................................ 17

4.7 Log Out ........................................................................................................................................................ 24

5. Control .................................................................................................................................................................. 26

5.1 General ........................................................................................................................................................ 27

5.2 Ambient temperature ................................................................................................................................... 28

5.3 Setpoint temperature ................................................................................................................................... 28

5.4 Mode ............................................................................................................................................................ 28

5.5 Fan speed.................................................................................................................................................... 28

5.6 Airflow .......................................................................................................................................................... 29

5.7 Heat 8/10 ..................................................................................................................................................... 29

5.8 Outdoor temperature ................................................................................................................................... 29

5.9 Up/down vanes ............................................................................................................................................ 30

5.10 Left/right vanes ............................................................................................................................................ 30

5.11 Instant power consumption ......................................................................................................................... 30

5.12 Total energy consumption ........................................................................................................................... 30

5.13 Extremes protections ................................................................................................................................... 31

5.14 Binary input.................................................................................................................................................. 31

6. Scenes .................................................................................................................................................................. 32

6.1 Temporize.................................................................................................................................................... 35

7. Calendar ............................................................................................................................................................... 37

7.1 Pattern ......................................................................................................................................................... 38

7.2 Action ........................................................................................................................................................... 41

7.3 Rule ............................................................................................................................................................. 44

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1. Description

1.1 Introduction

AC Cloud Control is the perfect IoT solution for professional AC management. It has been developed along with the mayor AC manufacturers and offers the possibility to control almost any domestic, commercial or VRF AC unit in the market from a generic dashboard available for Android, iOS or in any web browser.

The AC Cloud Control system offers many functionalities covering different needs like energy saving and air conditioner maintenance just to name some of them. All these functionalities make the product the best professional solution for offices, stores, schools or any other commercial building.

Figure 1.1 AC Cloud Control integration.

1.2 About this document

This document describes how to use the AC Cloud Control web interface. It contains a step by step guide explaining how to create a user account, how to register an AC Cloud device, how to configure them using the web interface and how to use the all different functions available.

Note: This document assumes that the user had downloaded the AC Cloud Control

application in the apple store or play store.

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1.3 What is needed

In order to use AC Cloud Control system is needed, at least, the following:

• AC Cloud Control device. Before starting to use the AC Cloud Control system, it is needed to acquire and install (if the user hasn’t done yet) an AC Cloud Control device1.

• Make sure to buy the right device. Remember that there are the Universal and the Band Specific Wi-Fi Controllers available for each manufacturer and type of climate system, check the compatibility.

• Installation and Quick Start Guide To connect properly the device to the climate system and the Wi-Fi AP/router can be found inside of the packaging and in our Manuals section as well.

• Internet access2. The AC Cloud Control devices must be connected to internet using Wi-Fi, therefore make sure the Wi-Fi signal reaches the device location.

- During registration process.

- During normal working mode.

- To control the device from the App.

• Device with Internet access. A device with access to Internet is needed (Smartphone or Tablet).

Make sure that mobile data is turned off and Wi-Fi is turned on.

1

AC Cloud Control devices can be purchased in your usual air conditioner or heat pump reseller center or distributor.

2

Costs related with Internet access are not included in the AC Cloud Control price. Ask your Internet Service Provider about the associated

costs of your Internet connection.

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2. Quick Start Guide

In order to start using the AC Cloud Control system is needed to install the device, register it and own a user account. Down below, is a step by step guide to guide the user through the process.

1. Device installation

The device installation varies depending on the model, so a printed installation sketch guide is included in the device box. The installation sheet can be found in our website, on the technical documentation tab of each product. In addition, is needed the quick start guide depending of the device, it can be consulted in our website as well

2. User registration

In order to get access to the AC Cloud Control device and its functionalities, a user account is needed. For detailed user creation information, go to see Section 3.

3. Device registration

Once the device is installed, it must be registered using a user account. Further information on device registration can be found in Section 4.6 .

4. System configuration

Set the account with the preferred settings: language interface, personal data, device organization and more. See Section 4 for more details on system settings.

5. System control

See Section 5 for more detail about how to control the climate system and the different options available according to the climate system.

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3. Users

To access the system an AC Cloud Control user account is needed. Each user is identified by the email address or username.

3.1 User Registration

To create a new account, follow the instructions bellow.

1. Go to AC Cloud Control app

2. Click on Login (See Figure 3.1 ).

Figure 3.1 AC Cloud Control login site.

3. Click on Register (See Figure 3.2)

Figure 3.2 User login site.

User ID (Username or Registration mail)

Password

Password reset

View a demo example of AC Cloud Control app

Login button

Register

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4. Fill the form with proper personal data3 (Fields which have not written (optional) are mandatory) and accept terms and conditions (See Figure 3.3). Click on Register

Figure 3.3 User registration form.

The personal information entered in this form can be modified afterwards. More information regarding this matter can be found in Section 4.4

5. A validation e-mail will be sent to the e-mail registered. Click on OK (See Figure 3.4).

Figure 3.4 Register procedure finished.

6. Check the inbox and follow the instructions in the validation e-mail to finish the registering process.

3

All personal data will be treated as specified in the Terms and Conditions document.

Note: The password must be 6 characters long, must include an uppercase character,

one lowercase character, one number and a symbol.

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The link sent to the e-mail will validate the email account, and therefore activate it

3.2 App login

A valid user account is needed to login to the AC Cloud Control.

1. Go to AC Cloud Control app, tap on Login (See Figure 3.1).

2. Type the user name or the registered e-mail and password on the corresponding fields, tap on Login button (See Figure 3.2).

3.3 Password Reset

In case the user wants to change the password or do not remember it. There are 2 ways to reset the password

1. Go to Settings, Password. For more information go to Section 4.4

2. Tap on Forgot your Password? (See Figure 3.4).

Enter the e-mail address (See Figure 3.5) Tap on Reset My Password.

Figure 3.5 Password reset requesting site.

If the entered email corresponds with an existing user, an e-mail will be sent to the user for password reset. (See Figure 3.6).

Note: If no e-mail notification is received, please make sure that you entered correctly your

e-mail address and/or check that the e-mail notification is not in the Junk or Trash

folder of

the e-mail account.

!

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Figure 3.6 AC Cloud Control password reset.

Check the email inbox and follow the instructions for password reset.

The link sent to the e-mail will lead the user to a site where the new password can be changed

Note: If no e-mail notification is received, make sure that the e-mail address entered is

correct and/or check that the e-mail notification is not in the Junk or Trash folder of the e-

mail account.

!

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4. Settings

The system general and device configuration options can be found in the Settings menu Tap on Settings button to access to configuration site (See Figure 4.1).

Figure 4.1 Access to Settings from AC Cloud Control menu.

4.1 Units

To change the units of temperature (Celsius or Fahrenheit) tap on the unit wanted (See Figure

4.1).

4.2 Language

To change the language of the App, tap on Language (See Figure 4.1).Then, press the language wanted (See Figure 4.2).

Units

Language

About

Profile

Facilities

Devices

Log Out

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Figure 4.2 Language site.

4.3 About

Information regarding to AC Cloud Control system can be seen (See Figure 4.3). Tap on About (See Figure 4.1).

Figure 4.3 About AC Cloud Control site.

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4.4 Profile

Interface preferences regarding to personal data and account configuration can be seen and modified.

• To edit the personal data, tap on Profile (See Figure 4.1). Type on the fields wanted (See

Figure 4.4). Tap on Update.

Figure 4.4 Profile AC Cloud Control site.

• There are 2 ways to reset the password

1. Go to the login site, tap on Forgot your Password? For more information go to Section

3.3

2. Tap on Update located beside the password field (See Figure 4.4).

A pop-up window will be shown with instructions to continue with the procedure (See Figure 4.5) Tap on Reset Password. An e-mail will be sent to the user for password reset.

Figure 4.5 Reset Password site.

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Check the email inbox and follow the instructions for password reset.

The link sent to the e-mail will lead the user to a site where the new password can be changed

• To change the e-mail address, tap on Update located beside the e-mail field (See

Figure 4.4). Enter the new e-mail (See Figure 4.6). Tap on Update.

Figure 4.6 Change e-mail address.

A pop-up window will be shown informing that a verification e-mail has been sent to the account (See Figure 4.7) Tap on OK.

Note: If no e-mail notification is received, make sure that the e-mail address entered is

correct and/or check that the e-mail notification is not in the Junk or Trash folder of the e-

mail account.

!

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Figure 4.7 Verification e-mail sent.

Check the inbox and follow the instructions in the validation e-mail to finish the process.

The link sent to the e-mail will validate the email account, and therefore activate it

4.5 Facilities

Tap on Facilities (See Figure 4.1).

• To add a new facility, tap on “Add new facility” (See Figure 4.8). Type the information of it and set the accurate Time zone for the location of the AC Cloud Control device. The time zone of the facility will be used to create Scenes and Calendar (See Figure 4.9). Click on

Add Facility.

Figure 4.8 Facility site.

Note: If no e-mail notification is received, please make sure that you entered correctly your

e-mail address and/or check that the e-mail notification is not in the Junk or Trash

folder of

the e-mail account.

!

HMS AC Cloud Control User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual