HM Electronics System 900 Operating Instructions Manual

System 900System 900
Wireless Audio System
HME# 400444
Rev A 2/19/01
(For Full-Duplex and Half-Duplex Operations)
Operating Instructions
I. GENERAL .............................................................1
II. EQUIPMENT FUNCTIONS ................................................1
A. Base Station .....................................................1
B. COM900CC COMMUNICATOR ......................................2
1. Connectors ...............................................2
2. Wearing the COM900CC COMMUNICATOR ....................2
3. Operating the COM900CC COMMUNICATOR ...................3
4. Charging the COM900CC Batteries ............................4
C. COM900BP COMMUNICATOR .....................................6
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1. Wearing the COM900BP COMMUNICATOR ....................6
2. Operating the COM900CC COMMUNICATOR ...................8
3. Usng the COM900CC Batteries and Battery Charger ..............9
III. OPERATION ..........................................................12
A. Single Drive-Thru Lane, Full-Duplex Operation .........................12
B. Single Drive-Thru Lane, Half-Duplex Operation ........................12
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C. Dual Drive-Thru, Full-Duplex Operation ...............................13
D. Dual Drive-Thru, Half-Duplex Operation ..............................13
E. Handsfree Operation for COM900BP ................................13
F. Message Repeater Operation ......................................14
G. Speed-Team Operation ...........................................14
H. Remote Display Operation .........................................14
IV. IN CASE OF PROBLEMS ................................................15
V. SPECIFICATIONS ......................................................18
VI. ACCESSORIES AND OPTIONAL EQUIPMENT ................................20
VII. FCC NOTICE ..........................................................20
The HME logo and the word COMMUNICATOR are registered trademarks of HM Electronics, Inc.
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© Copyright HM Electronics, Inc. — February 2001
List of Figures
Figure Title Page
1 Base station .....................................................1
2 COM900CC COMMUNICATOR .....................................2
3 Headset cable connectors ..........................................2
4 Wearing the COM900CC ...........................................2
5 COM900CC controls ..............................................3
6 COM900CC battery replacement ....................................4
7 Inserting a battery into the AC900 charger .............................4
8 Battery charging indicator lights .....................................4
9 AC900 battery release tabs .........................................5
10 COM900CC battery charging in the AC910 Battery Charger ...............5
11 COM900BP COMMUNICATOR .....................................6
12 Insert belt through belt loop on back of Communicator pouch ..............6
13 Plug the headset-cable connector into the cable receptacle ...............7
14 Correct wearing of the Communicator headset ..........................7
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15 Communicator controls ............................................8
16 Installing the battery ...............................................9
17 Opening the COM900BP battery compartment ..........................9
18 Battery charger shown with a properly installed battery ..................10
19 COM900BP battery charging in the AC910 Battery Charger ..............11
20 Base station circuit boards ........................................17
In the event of an electrical power outage such as from a lightning storm or power generator failure, if you experience problems with your HME equipment after the electricity comes on again, unplug the AC power adapters from their electrical outlets, then plug them back in.
— NOTICE —
I. GENERAL
The System 900 is a wireless audio system primarily for use at quick-service restaurants.
II. EQUIPMENT FUNCTIONS
A. Base Station
Front –
System indicator lights
!! POWER light is on when the base station has power. !! MESSAGE RECORD light is on when the base station is ready to record a
message for the message repeater, and blinking while a message is being recorded. The MESSAGE REPEATER button must be IN.
!! RECEIVE light is used only for troubleshooting, but is also on during
channel-A and channel-B transmissions.
!! “A” light is on during channel-A transmission. !! “B” light is on during channel-B transmission. !! VEHICLE light is on when a vehicle is present in the drive-thru lane or
when the system is in vehicle-detect override.
Bottom –
!! PUSH FOR RECORD MODE button; must be pushed IN and released to
prepare the base station to record a message for the message repeater.
!! MESSAGE REPEATER button; must be IN to use the message repeater,
OUT when the message repeater is not being used.
!! SPEED TEAM button; must be IN for speed-team operation, OUT for
normal drive-thru operation
!! VEHICLE DETECTOR button; to override a vehicle detector, push and
leave IN: to reset vehicle detector, push IN and leave In for 5 seconds, then push again and leave OUT for normal vehicle detection.
Left Side –
!! WIRED/WIRELESS button; must be OUT when using the wireless
System 900, IN when using a wired backup system.
Figure 1. Base station
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B. COM900CC COMMUNICATOR
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The COM900CC COMMUNICATOR is a
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900MHz receiver/transmitter designed to be used with the HME Wireless Drive-Thru Audio System 900. The Communicator is worn around the user's collar, and a lightweight headset plugs into a connector on the unit.
1. Connectors
Plug the headset cable connector into the cable connector on the COM900CC collar unit, as shown in Figure 3. Be careful to correctly match the positions of the pins inside the connector.
Figure 2. COM900CC COMMUNICATOR
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Figure 3. Headset cable connectors
2. Wearing the COM900CC COMMUNICATOR
Place the Communicator collar unit around your neck and put the headset on your head as shown in Figure 4. Fasten the clothing clips to your collar as shown in Figure 4.
Adjust the headset band so it rests comfortably on top of your head, with the microphone to the side of your mouth.
Adjust the flexible arms of the Communicator around your shoulders and neck for maximum comfort.
Figure 4.
Wearing the COM900CC
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3. Operating the COM900CC COMMUNICATOR
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Figure 5. COM900CC controls
To operate the Communicator, use the control buttons shown in Figure 5 as follows:
Volume-control button — Press the up-arrow• side of the VOLUME button to increase headset volume. As the volume increases, you will hear a series of beeps in the headset earpiece, increasing in pitch as the volume increases. Press the down-arrow – side of the button to decrease headset volume. As the volume decreases, you will hear a series of beeps in the headset earpiece, decreasing in pitch as the volume decreases.
(B) Team-talk button — Press and hold button B to talk to other team members without the customer hearing your conversation. Release button
B when you are finished. (A) Customer-talk button — If you are not operating in a hands-free
mode, press and hold button A to talk and listen to a customer. Release button A when you are finished. If you are operating in a hands-free mode, press and release button A to talk and listen to a customer. Press and release button A again when you are finished. NOTE: Some operations may require pressing and holding button A to talk to a customer, and releasing it to listen. See pages 11 and 12 for further details.
(HF) Hands-free button — Press and hold the HF button for two seconds to begin operating in the hands-free mode. You will hear "Hands free on" in the headset earpiece. Press and hold the HF button for two seconds again to stop operating in the hands-free mode. You will hear "Hands free off" in the headset earpiece.
OFF button — Press and hold the OFF button for several seconds to turn the Communicator power off. You will hear "Power off" in the headset earpiece, just before the power goes off.
ON button — Press the ON button to turn the Communicator power on. You will hear "Power on, Lane one (or two)" in the headset earpiece. The Communicator will come on in the same lane you were operating when it was last turned off.
(C) Lane-change button — Press and release the C button to change drive-thru lane operation. If your system is set up for dual-lane operation, you will hear "Lane one" or "Lane two" in the headset earpiece.
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4. Charging the COM900CC Batteries
If the COMMUNICATOR battery is weak and requires changing, you will
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hear "Low battery" in the headset earpiece. When this happens, remove and replace the battery from the Communicator according to the instructions shown in Figure 6. Typical battery life with normal use is 7 hours.
Place the battery in the AC900 Battery Charger for recharging. Battery charging takes approximately 2 hours.
Figure 6. COM900CC battery replacement
Use the AC900 Battery Charger as follows:
Place up to four batteries in the charger for charging at a time, as shown in Figure 7. The red Charging light, adjacent to a battery being charged will blink for a few seconds when the battery is placed in the charger, then will go on and remain on while the battery is charging. NOTE: The COM900CC uses “smart batteries.” That means each battery will retain charging information that will cause it to automatically discharge completely before being recharged, every tenth time it is placed in the AC900 Battery
Figure 7. Inserting a battery into the
AC900 battery charger
Charger. This will improve the battery’s performance and life. While a battery is discharging, its red Charging light will blink on and off at 2 second intervals.
When the battery is fully charged and ready for use, the red light will go off and the green Ready light adjacent to the battery will go on. Refer to Figure 8.
Figure 8. Battery charging
indicator lights
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