HM Electronics HS400 User Manual

Figure 2.

base of

HS400

HM ELECTRONICS, INC.

Headset

OPERATING INSTRUCTIONS

The HS400 Headset is a compact, wireless headset intended for use with the HME Wireless Drive­Thru Audio System 400. The following instructions provide the proper use and care of the HS400.

I. HS400 HEADSET FEATURES

Figure 1. Headset features

II. HOW TO WEAR THE HS400 HEADSET

•• Wear microphone on right or left side

•• Wear microphone near side of mouth

•• To adjust microphone position hold microphone

boom at base and pivot boom up or down

microphone

boom

Correct wearing
of headset

14110 Stowe Drive, Poway, CA 92064 USA • Phone: [phone] Fax: [phone]

HME# 400511

Rev B 5/2/03

III. ROUTINE HS400 OPERATION

HS400 control buttons are touch-sensitive. Use your fingertip, not your fingernail, when
touching the buttons.

The HS400 can be operated in push-to-talk (PTT), hands-free (HF) or auto hands -free
(AHF) modes.

In the push-to-talk mode, you must press and hold a button while talking to a customer,
and release the button to hear the customer’s response. The push-to-talk mode is an
example of “half-duplex” operation.

In the hands-free and auto hands-free modes, you can transmit and receive communication
at the same time, as in a normal telephone conversation. The hands-free and auto hands­free modes are both examples of “full-duplex” operation. In the HF mode, transmission and
reception are activated by touching and releasing a button. In the AHF mode, transmission
and reception are activated automatically when a customer drives into the drive-thru lane.

A. Power On/Off

1. Power Light

•• Light blinks while the headset is transmitting your voice

•• Light steady ON when headset is not transmitting

•• Light is red for lane 1

•• Light is green for lane 2

2. Power On

•• Press and release the power ON/OFF button

•• Voice message in earpiece says “Power on, lane one (or two)”

•• Power light blinks green, then goes on steady red (for lane 1) or green (for lane 2)

3. Power Off

•• Press and hold power ON/OFF button 3 seconds

•• Voice message in earpiece says “Power off”

•• Power light goes off

B. Volume Up/Down

1. Single-Step Volume Adjustment

•• Lightly touch and release Volume-up or Volume-down button

•• Beep sounds in earpiece each time button is pressed

•• Volume increases or decreases, one step at a time

2. Continuous Volume Adjustment

•• Lightly press and hold Volume-up or Volume-down button

•• Volume increases or decreases continuously while button is held

•• Series of beeps sounds in earpiece until volume reaches maximum or minimum

C. Talk to Customers

1. Single-Lane Operation (one base station operating one speaker post)

Push-To-Talk (PTT) Mode:

! Alert tone (double beep) sounds, then customer can be heard at speaker post or menu board.

! Adjust customer’s voice level in headset if necessary.
! Press and hold A1 or A2 button to speak to customer. — Release to listen.

Hands-Free (HF) Mode:

! Alert tone (double beep) sounds, then customer can be heard at speaker post or menu board.
! Adjust customer’s voice level in headset if necessary.
! Touch and release A1 or A2 button to speak and listen to customer.
! Touch and release A1, A2 or B button to end communication with customer. You will hear a

double beep in your headset.

! Touch and release A1 or A2 button to speak to the customer again.
! If customer drives away from speaker post or menu board, headset automatically stops transmitting.

Auto Hands-Free (AHF) Mode:

! Alert tone (double beep) sounds, then customer can be heard at speaker post or menu board.
! Adjust customer’s voice level in headset if necessary.
! Speak and listen to customer without pressing any buttons.
! Touch and release A1, A2 or B button to end communication with customer. You will hear a

double beep in your headset.

! Touch and release A1 or A2 button to speak to the customer again.
! If customer drives away from speaker post or menu board, headset automatically stops transmitting.

2. Dual-Lane Operation (two base stations operating two speaker posts)

Push-To-Talk (PTT) Mode:

! Alert tone (double beep) sounds, then customer can be heard at speaker post or menu board.
! Adjust customer’s voice level in headset if necessary.
! Press and hold A1 button to speak to customer in Lane 1 or A2 button to speak to customer in

Lane 2. — Release to listen.

Hands-Free (HF) Mode:

! Alert tone (double beep) sounds, then customer can be heard at speaker post or menu board.
! Adjust customer’s voice level in headset if necessary.
! Touch and release A1 button for Lane 1 or A2 for Lane 2, to speak and listen to customer.
! Touch and release A1, A2 (depending on lane) or B button to end communication with customer.

You will hear a double beep in your headset.

! Touch and release A1 button for Lane 1 or A2 for Lane 2, to speak to the customer again.
! To change lanes, touch and release the opposite A button.
! If customer drives away from speaker post or menu board, headset automatically stops transmitting.

Auto Hands-Free (AHF) Mode:

! Alert tone (double beep) sounds, then customer can be heard at speaker post or menu board.
! Adjust customer’s voice level in headset if necessary.
! Speak and listen to customer without pressing any buttons.
! Touch and release A1, A2 (depending on lane) or B button to end communication with customer.

You will hear a double beep in your headset.

! Touch and release A1 button for Lane 1 or A2 for Lane 2, to speak to the customer again.
! To change lanes, touch and release the opposite A button.
! If customer drives away from speaker post o r menu board, headset automatically stops transmitting.