HM Electronics COM400 User Manual

HME#

400490

System 400

Wireless Audio System

Rev A 11/13/02

Operating Instructions

(For Full-Duplex and Half-Duplex Operations)

Table of Contents

I. GENERAL .................................................... 1

II. EQUIPMENT FUNCTIONS AND USE ............................... 1

A. Base Station ................................................ 1

B. COM400CC COMMUNICATOR ................................ 2

1. Controls and Connector .................................... 2

2. Wearing the COM400CC COMMUNICATOR ................... 3

3. Charging the COM400CC Batteries .......................... 4

C. COM400BP COMMUNICATOR ................................ 7

1. Controls and Connector .................................... 7

2. Wearing the COM400BP COMMUNICATOR ................... 8

3. Charging the COM400BP Batteries ........................... 9

D. COM430BP COMMUNICATOR ............................... 12

1. Communicator Controls ................................... 12

2. Wearing the COM430BP COMMUNICATOR .................. 13

3. Charging the COM430BP Batteries .......................... 14

III. SYSTEM 400 OPERATION ...................................... 18

A. COMMUNICATOR Operation ................................. 18

B. Speed-Team Drive-Thru Operation ............................. 19

C. Remote Display Operation .................................... 19

D. Message Repeater Operation and Setup ......................... 19

IV. HOW TO CARE FOR THE EQUIPMENT ............................ 20

A. The COMMUNICATOR ...................................... 20

1. Proper Handling of Headset Cables and Connectors ............. 20

2. Cleaning the Equipment ................................... 20

B. The Battery Charger ......................................... 20

V. IN CASE OF PROBLEMS ........................................ 21

VI. SPECIFICATIONS ............................................. 24

VII. ACCESSORIES AND OPTIONAL EQUIPMENT ...................... 27

VIII. FCC NOTICE ................................................. 27

The HME logo and the word COMMUNICATOR are registered trademarks of HM Electronics, Inc.

List of Figures

Figure Title Page

1 System 400 Base Station ........................................ 1

2 COM400CC COMMUNICATOR .................................. 2

3 COM400CC control buttons ...................................... 2

4 Cable connectors showing matching pin positions .................... 2

5 Correct wearing of the COM400CC ................................ 3

6 Remove and replace Communicator batteries ....................... 4

7 Inserting a battery into the AC900 Battery Charger .................... 4

8 Battery charging indicator lights ................................... 5

9 Battery going into AC900 storage port .............................. 5

10 COM400CC battery charging in the AC910 Battery Charger ............ 6

11 COM400BP COMMUNICATOR .................................. 7

12 COM400BP controls, connector and indicator light .................... 7

13 Plug the headset-cable connector into the cable receptacle ............. 8

14 Insert belt through belt loop on back of Communicator pouch ............ 8

15 Correct wearing of Communicator headset .......................... 8

16 Installing the battery ............................................ 9

17 Opening the battery compartment ................................. 9

18 AC420 Battery Charger shown with a properly installed battery ......... 10

19 COM400BP battery charging in the AC910 Battery Charger ............ 11

20 COM430BP COMMUNICATOR ................................. 12

21 Communicator controls ......................................... 12

22 Communicator transceiver in pouch ............................... 13

23 Correct wearing of the COM430BP ............................... 13

24 Installing the COM430BP battery ................................. 14

25 Opening the COM430BP battery compartment ...................... 14

26 HS30 Headset ............................................... 15

27 HS30 Headset transceiver ...................................... 15

28 AC30 Battery Charger ......................................... 16

29 AC930 Battery Charger ........................................ 17

30 Base station circuit boards ...................................... 23

I. GENERAL

The System 400 is a wireless audio system primarily for use at quick-service restaurants.

II. EQUIPMENT FUNCTIONS AND USE

A. Base Station

Front –

System indicator lights

!! POWER light is on when the base station has power.

!! MESSAGE RECORD light is on RED when the base station is ready to record

message #1 for the message repeater, and blinking RED while message #1 is being recorded. It is on GREEN when the base station is ready to record message #2 for the message repeater, and blinking GREEN while message #2 is being recorded. The MESSAGE REPEATER button must be pushed IN.

!! RECEIVE light is used only for troubleshooting, but is also on during channel-A

and channel-B transmissions.

!! “A” light is on during channel-A transmission.

!! “B” light is on during channel-B transmission.

!! VEHICLE light is on when a vehicle is present in the drive-thru lane or when

the system is in vehicle-detect override.

Bottom –

!! PUSH FOR RECORD MODE button; must be pushed IN and released once to

prepare the base station to record message #1 for the message repeater, or pushed IN and released twice to record message #2.

!! MESSAGE REPEATER button; must be pushed IN to use the message

repeater, OUT when the message repeater is not being used.

!! SPEED TEAM button; must be pushed IN for speed-team operation, OUT for

normal drive-thru operation

!! VEHICLE DETECTOR button; to override a vehicle detector, push and leave

IN: to reset vehicle detector, push IN and leave In for 5 seconds, then push again and leave OUT for normal vehicle detection.

Left Side –

!! WIRED/WIRELESS button; must be OUT when using the wireless

System 400, IN when using a wired backup system.

Figure 1. System 400 Base Station

B. COM400CC COMMUNICATOR

The COM400CC COMMUNICATOR

consists of a transceiver unit and a lightweight headset designed to be used with the HME Wireless Drive-Thru Audio System 400. The transceiver is worn around the collar, and the headset plugs into a connector on the transceiver unit.

1. Controls and Connector

Figure 2. COM400CC COMMUNICATOR

Figure 3. COM400CC control buttons.

Plug the headset cable connector into the cable connector on the COM400CC

collar unit, as shown in Figure 4. Be careful to correctly match the positions of the

pins inside the connector.

Figure 4. Cable connectors showing matching pin positions

2. Wearing the COM400CC COMMUNICATOR

! Place the Communicator collar unit around your neck and put the headset on your

head as shown in Figure 5.

! Adjust the headset band so it rests securely on top of your head, with the

microphone to the side of your mouth.

! Adjust the Communicator so it fits comfortably around your collar. ! Fasten the clothing clips to your collar as shown in Figure 5.

Figure 5. Correct wearing of the COM400CC

3. Charging the COM400CC Batteries

When there are good batteries in the COMMUNICATOR and the power is on, the red

light above the power (PWR) button will be lit. This light only indicates the power is on. It does not indicate how much power is left in the batteries. As the batteries weaken during routine use, you will hear a repeating beep in the earpiece, indicating the batteries need to be replaced. When this happens, remove the battery from the Communicator as shown in Figure 6. Place both batteries in the AC900 Battery Charger for recharging. Refer to Figures 7 through 9. Replace the batteries in the Communicator with fresh, fully charged batteries. Typical battery life with normal use is 8 to 10 hours.

CAUTION: To prevent damage, turn Communicator OFF before removing or

installing batteries.

Installing and Removing Communicator Batteries:

Figure 6. Remove and replace Communicator battery

Charging COM400CC Batteries in the AC900 Battery Charger:

Place up to four COM400CC batteries in the charger for charging at a time. See Figure 7. The red Charging light, adjacent to a battery being charged will go on and remain on while the battery is charging. Routine battery charging takes up to 3 hours.

NOTE: The COM400CC uses “smart batteries.” That means each battery maintains a history of the

number of times it has been charged. The AC900 Battery Charger reads and updates this history each time a battery is charged. This information is used to automa-tically initiate conditioning cycles, which improve the battery’s performance and prolong its life. A conditioning cycle consists of a complete discharge before a battery is charged. This happens each time the battery history indicates it has been charged 10 times since the last conditioning cycle. While a battery is discharging, the red Charging light next to it will blink on and off at 2-second intervals. The conditioning cycle takes up to 6 hours.

Figure 7. Inserting a battery into

the AC900 Battery Charger

When a battery is fully charged and ready for use, its red “Charging” light will go off and the green “Ready” light next to it will go on.

Figure 8. Battery charging indicator lights

CAUTION: Do not remove batteries from the charger until the green READY light

is lit, or the charger will reset and the charge cycle will begin again.

To remove a fully charged battery from the battery charger, push the battery from the end near the status lights.

Store fully charged batteries in the storage ports on the right side of charger until you need them, as shown in Figure 9.

Figure 9. Battery going into AC900 storage port

CHARGING LIGHT STATUS TABLE – WITH BATTERY INSERTED

CHARGING LIGHT WHAT IT MEANS WHAT TO DO

Red blinks: Either the battery or the charger has 2 times quick - 3 seconds off a problem. Mark the battery and

Red blinks: 3 times quick - 3 seconds off

Red blinks: 4 times quick - 2 seconds off

Red blinks: 5 times quick - 2 seconds off

Green blinks: 2 second on - 2 second off

Green blinks: 3 times quick - 3 seconds on

Red and Green blink alternately Authentication error

Discharge error

Charging error

Low-battery error

Charging error

Read-write error

Memory full

retry in a different charging port. The battery is faulty if it has the same problem in a different port AND a known-good battery passes in the same ports. The charger circuitry is faulty if a known-good BATTERY fails in the same ports.

Charging COM400CC batteries in the AC910 Battery Charger:

Figure 10.

COM400CC battery charging in the AC910 Battery Charger

Place up to four COM400CC batteries in the charger for charging at a time. The red Charging light, adjacent to a battery being charged will blink for a few seconds when the battery is placed in the charger, then will go on and remain on while the battery is charging.

NOTE: The COM400CC uses “smart batteries.” That means each battery will retain charging information that will cause it to automatically discharge completely before being recharged, every tenth time it is placed in the charger. This will improve the battery’s performance and life. While a battery is discharging, its red Charging light will blink on and off at 2 second intervals.

When the battery is fully charged and ready for use, the red light will go off and the green Ready light adjacent to the battery will go on.

To remove fully charged batteries from the battery charger, push the battery from the end near the status lights. Store fully charged batteries in the storage ports until you need them.

+ 21 hidden pages

HM Electronics COM400 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual