HIX Presto 20 Installation Manual

Presto 20

16”x20” Heat Transfer Machine

OWNERS MANUAL

(Presto 20 Shown)

For Customer Service, Call 1-800-835-0606

or

Visit www.hixcorp.com

CONTENTS

Introduction 2
Receiving and Shipping 2
Installation and Preparation 2-3
Pressure 3
Transfer Application 3-4
Maintenance and Repairs 4-5
Troubleshooting 5
Parts Identification (Exploded View / Parts List) 6-10
Warranty 12

BEFORE warranty repair you MUST get Prior Authorization:

Call 1-800-835-0606

1

47485 RV B_1 11208

RECEIVING AND SHIPPING

INTRODUCTION

Congratulations on your purchase of the Presto heat transfer
machine. Three simple variables are involved in the process of
transferring an image: pressure, temperature, and time. Pressure
is easily controlled and adjustable. Temperature is as simple as
setting your temperature control to the setting of your transfer. For
time, a simple mental countdown such as:
5 . . . 4 . . . 3 . . . 2 . . . 1 . . . open, works every time!

INSPECTION

After unpacking, inspect your machine for hidden shipping
damage. Contact the delivery company immediately , should you
find damage.

SHIPPING OR RETURNS

NOTE: Save all of your shipping/packing materials.

DO NOT RISK COSTLY SHIPPING DAMAGE!
SHIP ONLY IN ORIGINAL BOX.

1. Fasten machine to plywood shipping base with bolts provided.

2. Tie or tape handle securely to base.

3. Place in original box, and put side liner and top liner in place.
Fold in flaps and seal the box.

(Additional bottom boards, box and liners may be obtained from
your supplier for a nominal cost.)

OPERATION

UNPACKING / SET-UP

1. Remove plywood shipping base.

2. Plug the machine into the correct grounded electrical outlet.

WARNING: When using an extension cord, use 12 or 14
ga.-3 conductor. Maximum length, 25’ (7.62 m).

2

OPERATION

PREPARA TION

1. Check the application recommendations that came with
each brand and type of transfer you are using and set the
temperature control knob accordingly. When the
temperature knob is turned from the “off” position to a
temperature, the heat indicating light on the back of the
machine will illuminate. The light will stay on until the heat
platen reaches your set temperature. Once the light goes
“off” the temperature has been reached and the machine is
ready for transferring. The light will cycle “on” and “off” as
the machine maintains the set temperature.

PRESSURE

1. The pressure control knob, located at the top/back of the
machine, should be set so that the heat head will lock down
firmly.

2. Pressure is reduced by turning knob (with machine open)

counter-clockwise and increased by turning it clockwise.

NOTE: Adjustments may be required from one garment to

another and will vary to achieve the desired result.

CAUTION: Excessive pressure is unnecessary and can
cause structural damage, voiding the machine warranty!

TRANSFER APPLICATION

1. Align garment on the lower platen and smooth out the
wrinkles.

NOTE: Wrinkles may be removed by bringing heated platen in
contact with the garment before the transfer is positioned.

2. Check for proper temperature setting and then position the
transfer on the garment (or other item).

3. Pull operating handle down locking the machine closed. After
the designated time has elapsed, open the machine.

4. Continuously peel the paper off the transfer (away from your

3

OPERATION

garment). NOTE: Do not fold the transfer back on itself.
Successful transfer work depends on the correct balance
of time, temperature and pressure. The type and thickness
of the material and the kind of transfer being used will
determine what settings are necessary.

If a hot peel/split transfer is being applied, immediately peel
the paper after the machine has opened. DO NOT allow
the transfer to cool. If a cold peel transfer is being applied,
rub the transfer with an eraser or cloth and allow to cool for
5-10 seconds before removing the release paper.

Specific application instructions are enclosed with each
transfer.

MAINTENANCE & REPAIRS

CLEANING THE HEAT PLA TEN

1. Unplug the machine and allow to cool.

2. Use a soap or detergent and nonmetallic scrubbing sponge
to remove any excess material from the heat platen.

LUBRICATION

1. Every 3 months, lubricate moving parts with ordinary
household oil.

THERMOSTAT

1. If there is little/no heat or the machine overheats, your
thermostat may need replaced.

2. Call HIX customer service at 620-231-8568 or visit
www.hixcorp.com for instructions and to order.

FUSE REPLACEMENT

WARNING: Before making repairs, be sure on/off switch
is off and machine is unplugged!

1. Remove bottom cover of the machine and locate internal

fuse holder on inside of the machine.

4

MAINTENANCE & REPAIRS

2. Remove blown fuse. Replace with the proper fuse.

Presto 400: 120V=MDA-15; 220V=MDA-8
Presto 20: 120V=MDA-15; 220V=MDA-10

3. Replace bottom cover of machine.

TROUBLESHOOTING

WARNING: Before making rep airs, be sure on/off switch
is off and machine is unplugged!

*Customer Service Tech Sheets are available for this step.
Visit www .hixcorp.com to print or call 620-231-8568 and we
will send you one. Parts ordering available on-line.

5

WARRANTY

(Effective May 1, 2008)

HIX will automatically register the equipment on the date it was shipped to you or your distributor.
If the equipment was not purchased directly from HIX, but through a distributor (either domestic or
foreign), please keep a copy of their sales invoice showing the serial number and date it was sold/
shipped to you with this warranty. In this case, we will use the distributor’s invoice date as the
beginning warranty date. STAPLE A COPY OF YOUR RECEIPT TO THIS WARRANTY and keep
in a safe place to provide verification of your warranty should a problem occur. Thank you.

Please fill in the following information and attach a copy of your receipt for your records.
Date Purchased: ______________________ From:__________________________________
Model #: ____________________________ Serial #: ________________________________

This warranty applies to equipment manufactured by the HIX Corporation (HIX), Pittsburg, Kan­sas, U.S.A. HIX warrants to the original purchaser, its Ovens and Dryers, Heat Transfer Presses,
Mug Presses, Mug Glazer, Retensionable Screen Frames, Textile Printers, Spot Heaters, and Expo­sure Units against defects in workmanship and material, except for wear and tear for a period of “One
Year” from the date of purchase. HIX warrants its Accessories, Reten S plines/Hardware/Tool Kit, and
Shuttle for a period of 90 days from the date of purchase. DoughXpress and Thermatrol products are
covered under separate warranty.

In the event of a defect, HIX, at its option, will repair , replace or substitute the defective item at no
cost during this period subject to the limitations of insurance and shipping costs stated below.

In the case of heat transfer presses (except the Mug Press, Hobby Lite), HIX warrants the heat
casting for the “Life” of the machine for the original purchaser. If a part becomes obsolete at the time
for repair, and/or cannot be reasonably substituted for , HIX will credit, at half the then current list price
or last recorded price, only that part toward a new machine or any product HIX offers. This credit offer
shall be the sole responsibility of the HIX Corporation in the event of an obsolete part.

This warranty does not cover belts, pads, mug wraps, mug press liners, canvas, rubber blankets,
bulbs, glass, rod ends, turn buckles on printers, or mug press or damages due to accident, misuse/
abuse, alterations or damage due to neglect, shipping or lack of proper lubrication or maintenance.
HIX shall not be responsible for repairs or alterations made by any person without the prior written
authorization by HIX. This warranty is the sole and exclusive warranty of HIX and no person, agent,
distributor, or dealer of HIX is authorized to change, amend or modify the terms set forth herein, in
whole or in part.

In the case of a problem with the equipment identified herein, HIX Corporation should be con­tacted during regular business hours to discuss the problem and verify an existing warranty. HIX
personnel will assist the customer to correct any problems which can be corrected through operation
or maintenance instructions, simple mechanical adjustments, or replacement of parts. In the event
the problem cannot be corrected by phone, and upon the issuance of a return authorization by HIX,
the equipment shall be returned to HIX or an authorized service representative. All insurance and
shipment/freight costs are solely the responsibility of the customer, and not that of HIX, and HIX shall
not be responsible for improper handling or damage in transit. Contact HIX customer service for
complete return authorization information.

This expressed warranty is given in lieu of any and all other warranties, whether expressed or
implied, including but not limited to those of merchantability and fitness for a particular purpose, and
constitutes the only warranty made by HIX Corporation.

In no event shall HIX’s liability for breach of warranty extend beyond the obligation to repair or
replace the nonconforming goods. HIX shall not be liable for any other damages, either incidental or
consequential, or the action as brought in contract, negligence or otherwise.

This warranty gives you specific legal rights and you may also have other rights which vary from
state to state.

Manufacturers of the Finest Quality Textile and Graphics Screen Printing and Heat Transfer Equipment

1201 E. 27th Terrace • Pittsburg, KS 66762 • U.S.A.

Web site: www.hixcorp.com • Phone: [phone]

E-Mail: [e-mail] • Fax: [phone]

E-Mail: [e-mail] • Fax: [phone]

©2009 HIX Corp.