Hix HT-400e, HT-600e Owner's Manual

HT-400e

10411 RV B_090517

Receiving .......................................................................................................... 2

Setup ................................................................................................................3

Temperature & Pressure...................................................................................4

Operation .......................................................................................................... 5

Troubleshooting ................................................................................................6

Repairs & Maintenance ....................................................................................7

Warranty ...........................................................................................................8

HT-400e & HT-600e

Manual Analog Clamshell

15”x15” & 16”x20” Heat Transfer Machines

OWNER’S MANUALOWNER’S MANUAL

CONTENTS

BEFORE warranty repair you MUST get Prior Authorization:

For Customer Service, Call 1-800-835-0606

or Visit www.hixcorp.com

2

RECEIVING

SHIPPING OR RETURNS

NOTE: Save all of your shipping/packing materials.

DO NOT RISK COSTLY SHIPPING DAMAGE!

SHIP ONLY IN ORIGINAL BOX.

1. Fasten machine to plywood shipping base with bolts provided.

2. Insert the handle lock pin into the secure (lower) pin hole on the handle.

3. Tie or tape handle securely to base.

4. Place in original box, and put side liner and top liner in place. Fold in aps and
seal the box. (Additional bottom boards, box and liners may be obtained from
your supplier for a nominal cost.)

UNPACKING

Remember to save all packing materials - including box, liner and board. You may
need these for shipping your machine or if a repair is necessary in the future.

INSPECTION

Inspect your machine for hidden shipping damage. Contact the delivery company

immediately, should you nd damage.

Lock/Transport Position Operation Position

3

SETUP

INSTALLATION

1. Remove plywood shipping base bolts (see a and b) and screw on feet or afx
self-adhesive rubber feet provided.

CAUTION: handle must be tied to base before moving or shipping.

ATTENTION: Immobiliser la poignée avant de trasporter.

2. Carefully cut tape/wrap holding machine closed.

3. With one hand on the handle to prevent the press from spontaneously opening,
transpose the handle lock pin from the “lock/transport position” to the “operation
position”.

4. Plug the machine into the correct grounded electrical outlet.

⚠ WARNING: When using an extension cord, use 12 or 14 ga.-3 Conductor.

Maximum length, 25’ (7.762 M).

⚠ ATTENTION: Utiliser des ralonges d’au moins 12 à 14 ga - 3 phases; lon-

gueur maximale de 7.7 Mètres.

Lock/Transport Position Operation Position

4

TEMPERATURE & PRESSURE

ON/OFF & TEMPERATURE

1. Turn temperature knob to desired setting (refer to your transfer manufacturer’s
guidelines). Heat indicating light will come on. While the machine is heating,
the heat light will remain on until it has reached set temperature. The heat light
will cycle on and off in order to maintain the desired temperature.

2. Turn temperature knob to “off” position when you are done.

PRESSURE ADJUSTMENT

1. The pressure control knob, located on the top of the
machine, should be set so that the heat head will lock

down rmly.

2. Pressure is reduced by turning knob (with machine open)
counter-clockwise and increased by turning it clockwise.

NOTE: Adjustments may be required from one garment to another and will vary

to achieve the desired result.

⚠ WARNING: Excessive pressure can cause structural damage, voiding the

machine warranty!

⚠ ATTENTION: Pression excessive peut endommager la machine et annuler

la garanti.

Temperature knob

Heat Indicating Light

Pressure knob

5

OPERATION

The 120 volt models have a slower heat recovery (i.E. 18-20 Seconds @ 375°f). The
220 volt models are recommended for quicker cycle times (i.E. 10 Seconds @ 375°f).

1. Set the temperature, time, & pressure to the desired settings as instructed.

Always consult your specic transfer recommendations. Typical settings are;

cold peel: 350°f (177°c), 15 seconds and hot split: 375°f (190°c), 10-12 seconds.

2. Align substrate on lower platen. Smooth wrinkle from garments.

NOTE: Wrinkles may be removed by bringing the heated platen in contact with

the garment for a few seconds before the transfer is positioned.

3. Position the transfer in the desired location on the substrate.

NOTE: The transfer image should be “mirrored” before transferring except when

transferring to substrates where the image shows through, i.e. Glass
tiles and cutting boards.

TIP: When transferring double sided or sublimation transfers to garments,

always place a sheet of transfer paper or a ptfe sheet between the lay­ers of the garments to avoid bleed through or reheating of the applied
transfer.

4. Pull the handle down until the handle locks.

NOTE: Do not fold the transfer back on itself. Successful transfer work depends

on the correct balance of time, temperature and pressure. The type
and thickness of the material and the kind of transfer being used will
determine what settings are necessary.

For hot peel/split transfers, immediately peel the paper after the machine has opened.
Do not allow the transfer to cool. For cold peel transfers, rub the transfer with an
eraser or cloth and allow to cool for 5-10 seconds before removing the release paper.

6

TROUBLESHOOTING

NOTE: Specic application instructions are enclosed with transfers.

When you fail to make a successful transfer you can wonder, “is it the machine’s
fault, or the transfer, wrong settings or what”?

FIRST, THE BASICS:

1. Be sure to set the heat transfer machine to the transfer manufacturer’s rec­ommended temperature, time and pressure settings. If you don’t have these

specications, contact your transfer supplier for this information and any other

special application instructions as many of the new “high tech” transfers require

signicantly different settings and/or application techniques than those from

years past.

2. When you start up your press for the rst time each day, preheat the pad for a
minute. If the press has sat for 3-5 minutes without use, be sure to “preheat”

the pad for 10-15 seconds before loading the shirt or making the rst transfer.

3. After the shirt is positioned and centered on the preheated pad, “pre-press”
the shirt for 3 seconds to take the wrinkles out and more importantly, release
any excess moisture out of the t-shirt fabric which can reduce the chance of
a successful transfer.

4. With all of the above recommendations, try making a transfer.

5. If successful, great! You are on your way to making some serious money with
your transfer machine!

6. If you have an area that isn’t transferring completely or as you would like it to,
follow these steps to determine the problem.

• Try increasing the pressure on the machine by 10-20%

• Recheck your temperature required and the press readout. You may want

to increase the temperature 10 degrees.

• Try increasing the application time by 2-4 seconds

• If after trying these things there is still a “specic” area (say over in one

corner of the transfer) that isn’t coming out as you would like it to, then try
the same type transfer on a scrap shirt but rotate the transfer 180 degrees
(changing the failure location) if after doing this the problem area is in the
same physical location on the machine, then you probably have a problem
with the pad or possibly a warped platen if the machine has ever overheat­ed severely. On the other hand if the transfer failed in the same area on the
transfer (after changing the location of where the problem had previously
been occurring), then you most likely have a problem with the transfer or it’s
application settings (temperature, time or pressure) and you should contact
your transfer supplier to discuss the problem.

Following these basic guidelines can help you be more successful with each and
every transfer!

7

REPAIRS & MAINTENANCE

⚠ WARNING: before making repairs, be sure on/off switch is off and machine

is unplugged!

⚠ ATTENTION: eteindre la machine avant de faire des réparations.

⚠ ATTENTION: an d’éviter des choques électriques, éteindre la machine

avant d’ouvir.

THERMOSTAT

1. If there is little/no heat or the machine overheats, your thermostat may need
replaced.

2. Call HIX technical service at 800-835-0606 or visit www.hixgraphics.com for
instructions and to order.

FUSE REPLACEMENT

1. Remove bottom cover of the machine and locate internal fuse holder on inside
of the machine.

2. Remove blown fuse. Replace with a mda-15 fuse.

3. Replace bottom cover of machine.

RELAY BYPASS

1. Remove the back cover of the machine.

2. Remove wire #26 from terminal #2 on relay.

3. Loosen terminal #1 on relay and replace wire #26 along with wire #12 under
terminal #1.

4. Tighten the connection.

5. Plug machine in and turn the power switch on.

NOTE: Replace the relay if the machine starts heating. This is a test only. Do

not operate machine with relay bypassed.

MAINTENANCE

LUBRICATION

Your press requires lubrication every 15,000
cycles or every 6 months. Lubricate weekly
in a heavy use production environment. Use
NSF/NLG12 rated food grade grease (such as
Bel-Ray No-Tox #2 or equivalent). A general
purpose food grade machine oil spray is also
acceptable such as CRC03055 lubricant
(available from retailers such as Amazon).
Lubricate all moving or hinged points.

CLEANING HEAT PLATEN

Clean the heat platen with steel wool, scrubbing aluminum sponge, or ne

wire brush.

8

WARRANTY

1201 E. 27th Terrace • Pittsburg, KS 66762 • U.S.A.

Web site: www.hixcorp.com • Phone: [phone] • Fax: [phone]

E-Mail: [e-mail] • E-Mail: [e-mail]

©2015 HIX Corp.

Design and Manufacturers of Graphic Imaging, Commercial Food, Industrial and Custom Drying Equipment

(Effective October 30, 2015)

HIX will automatically register the equipment on the date it was shipped to you or your distributor. If the
equipment was not purchased directly from HIX, but through a distributor (either domestic or foreign), please
keep a copy of their sales invoice showing the serial number and date it was sold/shipped to you with this war­ranty. In this case, we will use the distributor’s invoice date as the beginning warranty date. STAPLE A COPY

OF YOUR RECEIPT TO THIS WARRANTY and keep in a safe place to provide verication of your warranty

should a problem occur. Thank you.

Please ll in the following information and attach a copy of your receipt for your records.

Date Purchased: From:

Model #: Serial #:

This warranty applies to equipment manufactured by the HIX Corporation (HIX), Pittsburg, Kansas, U.S.A.
HIX warrants to the original purchaser, its Ovens and Dryers, Heat Transfer Presses, Mug Presses, Mug Glazer,
Retensionable Screen Frames, Textile Printers, Spot Heaters, and Exposure Units against defects in workman­ship and material, except for wear and tear for a period of “One Year” from the date of purchase. HIX warrants
its Accessories, Reten Splines/Hardware/Tool Kit, and Shuttle for a period of 90 days from the date of purchase.
Thermatrol and doughXpress products are covered under separate warranty.

In the event of a defect, HIX, at its option, will repair, replace or substitute the defective item at no cost during
this period subject to the limitations of insurance and shipping costs stated below.

In the case of heat transfer presses (except the Hobby Lite), HIX warrants the heat casting for the “Life” of the
machine for the original purchaser. If a part becomes obsolete at the time for repair, and/or cannot be reason­ably substituted for, HIX will credit, at half the then current list price or last recorded price, only that part toward
a new machine or any product HIX offers. This credit offer shall be the sole responsibility of the HIX Corporation
in the event of an obsolete part.

This warranty does not cover belts, rail tape, pads, mug wraps, canvas, rubber blankets, bulbs, glass, rod
ends, turn buckles on printers or damages due to accident, misuse/abuse, alterations or damage due to neglect,
shipping or lack of proper lubrication or maintenance. HIX shall not be responsible for repairs or alterations
made by any person without the prior written authorization by HIX. This warranty is the sole and exclusive
warranty of HIX and no person, agent, distributor, or dealer of HIX is authorized to change, amend or modify the
terms set forth herein, in whole or in part.

In the case of a problem with the equipment identied herein, HIX Corporation should be contacted during

regular business hours to discuss the problem and verify an existing warranty. HIX personnel will assist the
customer to correct any problems which can be corrected through operation or maintenance instructions, simple
mechanical adjustments, or replacement of parts. In the event the problem cannot be corrected by phone, and
upon the issuance of a return authorization by HIX, the equipment shall be returned to HIX or an authorized
service representative. All insurance, packaging and shipment/freight costs are solely the responsibility of the
customer, and not that of HIX, and HIX shall not be responsible for improper packaging, handling or damage
in transit. Contact HIX customer service for complete return authorization information. Correct shipping boxes
are available from HIX.

This expressed warranty is given in lieu of any and all other warranties, whether expressed or implied, in-

cluding but not limited to those of merchantability and tness for a particular purpose, and constitutes the only

warranty made by HIX Corporation.

In no event shall HIX’s liability for breach of warranty extend beyond the obligation to repair or replace the
nonconforming goods. HIX shall not be liable for any other damages, either incidental or consequential, or the
action as brought in contract, negligence or otherwise.

This warranty gives you specic legal rights and you may also have other rights which vary from state to

state.