HIX HT-400P Installation Manual

WARRANTY

OWNER’S MANUAL

HIX will automatically register the equipment on the date it was shipped to you or your distributor.
If the equipment was not purchased directly from HIX, but through a distributor (either domestic
or foreign), please keep a copy of their sales invoice showing the serial number and date it was
sold/shipped to you with this warranty. In this case, we will use the distributor’s invoice date as the
beginning warranty date. STAPLE A COPY OF YOUR RECEIPT TO THIS W ARRANTY and keep
in a safe place to provide verifi cation of your warranty should a problem occur. Thank you.

Please fi ll in the following information and attach a copy of your receipt for your records.
Date Purchased: From:
Model #: Serial #:

This warranty applies to equipment manufactured by the HIX Corporation (HIX), Pittsburg, Kan­sas, U.S.A. HIX warrants to the original purchaser, its Ovens and Dryers, Heat Transfer Presses,
Mug Presses, Mug Glazer, Retensionable Screen Frames, Textile Printers, Spot Heaters, and Ex­posure Units against defects in workmanship and material, except for wear and tear for a period of
“One Y ear” from the date of purchase. HIX warrants its Accessories, Reten Splines/Hardware/Tool
Kit, and Shuttle for a period of 90 days from the date of purchase. Thermatrol and doughXpress
products are covered under separate warranty.
In the event of a defect, HIX, at its option, will repair, replace or substitute the defective item at
no cost during this period subject to the limitations of insurance and shipping costs stated below.
In the case of heat transfer presses (except the Hobby Lite), HIX warrants the heat casting for
the “Life” of the machine for the original purchaser. If a part becomes obsolete at the time for repair ,
and/or cannot be reasonably substituted for, HIX will credit, at half the then current list price or last
recorded price, only that part toward a new machine or any product HIX offers. This credit offer
shall be the sole responsibility of the HIX Corporation in the event of an obsolete part.
This warranty does not cover belts, pads, mug wraps, canvas, rubber blankets, bulbs, glass, rod
ends, turn buckles on printers or damages due to accident, misuse/abuse, alterations or damage
due to neglect, shipping or lack of proper lubrication or maintenance. HIX shall not be responsible
for repairs or alterations made by any person without the prior written authorization by HIX. This
warranty is the sole and exclusive warranty of HIX and no person, agent, distributor, or dealer of
HIX is authorized to change, amend or modify the terms set forth herein, in whole or in part.
In the case of a problem with the equipment identifi ed herein, HIX Corporation should be con-
tacted during regular business hours to discuss the problem and verify an existing warranty. HIX
personnel will assist the customer to correct any problems which can be corrected through operation
or maintenance instructions, simple mechanical adjustments, or replacement of parts. In the event
the problem cannot be corrected by phone, and upon the issuance of a return authorization by
HIX, the equipment shall be returned to HIX or an authorized service representative. All insurance,
packaging and shipment/freight costs are solely the responsibility of the customer, and not that
of HIX, and HIX shall not be responsible for improper packaging, handling or damage in transit.
Contact HIX customer service for complete return authorization information. Correct shipping boxes
are available from HIX.
This expressed warranty is given in lieu of any and all other warranties, whether expressed or
implied, including but not limited to those of merchantability and fi tness for a particular purpose,
and constitutes the only warranty made by HIX Corporation.
In no event shall HIX’s liability for breach of warranty extend beyond the obligation to repair or
replace the nonconforming goods. HIX shall not be liable for any other damages, either incidental
or consequential, or the action as brought in contract, negligence or otherwise.
This warranty gives you specifi c legal rights and you may also have other rights which vary from
state to state.

Manufacturers of the Finest Quality Textile and Graphics Screen Printing and Heat Transfer Equipment

1201 E. 27th Terrace • Pittsburg, KS 66762 • U.S.A.

Web site: www.hixcorp.com • Phone: [phone] • Fax: [phone]

E-Mail: [e-mail] • E-Mail: [e-mail]

(Effective September 1, 2010)

8

©2010 HIX Corp.

HT-400P/HT-600P

15”x15” / 16”x20” Heat Transfer Machines

OWNER’S MANUALOWNER’S MANUAL

HT-600P

HT-400P

For Customer Service, Call 1-800-835-0606

or Visit www.hixcorp.com

CONTENTS

Receiving & Installation 2
Temperature & Time Instructions 3
Auto Shut Off 3-4
Pressure Control 4
Transfer Application 4-6
Relay Bypass 6
Repairs 6
Maintenance Schedule 6
Troubleshooting 7
Warranty 8

BEFORE warranty repair you MUST get Prior Authorization:

70345 RV D_101410

RECEIVING & INSTALLATION

TROUBLESHOOTING

SHIPPING OR RETURNS
NOTE: Save all of your shipping/packing materials.
DO NOT RISK COSTLY SHIPPING DAMAGE!
SHIP ONLY IN ORIGINAL BOX.

1. Fasten machine to plywood shipping base with bolts provided.

2. Tie or tape handle securely to base.

3. Place in original box, and put side liner and top liner in place. Fold in
fl aps and seal the box. (Additional bottom boards, box and liners may
be obtained from your supplier for a nominal cost.)

UNPACKING

Remember to save all packing materials - including box, liner and

board. You may need these for shipping your machine or if a repair is
necessary in the future.

INSPECTION

Inspect your machine for hidden shipping damage. Contact the delivery

company immediately, should you fi nd damage.

INSTALLATION

1. Remove plywood shipping base bolts (see A and B) and screw on feet
or affi x self-adhesive rubber feet provided.

*Customer Service T ech Sheets are available for this step. V isit
www.hixcorp.com to print or call 620-231-8568 and we will send
you one. Parts ordering is available on-line.

Reset Circuit Breaker

Check large tan
wires crimped to

back of heat casting.

Repair if needed.

CAUTION: Handle must be tied to base before moving or shipping.
ATTENTION: Immobiliser la poignée avant de trasporter.

2. Carefully cut tape/wrap holding machine closed.

3. Plug the machine into the correct grounded electrical outlet.

WARNING: When using an extension cord, use 12 or 14 ga.-3 conductor.

Maximum length, 25’ (7.762 m).

ATTENTION: Utiliser des ralonges d’au moins 12 à 14 ga - 3 phases;

longueur maximale de 7.7 mètres.

2

7

TRANSFER APPLICATION

Recheck your temperature required and the press readout. Y ou may •
want to increase the temperature 10 degrees.
Try increasing the application time by 2-4 seconds •
If after trying these things there is still a “specifi c” area (say over in •
one corner of the transfer) that isn’t coming out as you would like
it to, then try the same type transfer on a scrap shirt but rotate the
transfer 180 degrees (changing the failure location) If after doing
this the problem area is in the same physical location on the ma­chine, then you probably have a problem with the pad or possibly a
warped platen if the machine has ever overheated severely . On the
other hand if the transfer failed in the same area on the transfer (af­ter changing the location of where the problem had previously been
occurring), then you most likely have a problem with the transfer or
it’s application settings (Temperature, Time or Pressure) and you
should contact your transfer supplier to discuss the problem.

Following these basic guidelines can help you be more successful with
each and every transfer!

REPAIRS & MAINTENANCE

RELAY BYPASS
WARNING: Before making repairs, be sure ON/OFF switch is OFF and

machine is unplugged!

ATTENTION: Eteindre la machine avant de faire des réparations.

1. Remove the back cover of the machine.

WARNING: To prevent posible electrical shock, unplug the machine

before removing cover to service.

A TTENTION: Afi n d’éviter des choques électriques, éteindre la machine

avant d’ouvir.

2. Remove wire #26 from terminal #2 on relay.

3. Loosen terminal #1 on relay and replace wire #26 along with wire #12
under terminal #1.

4. Tighten the connection.

5. Plug machine in and turn the power switch on.

NOTE: Replace the relay if the machine starts heating. This is a test only.

Do not operate machine with relay bypassed.

LUBRICATION

Every 6 months add one to two drops of 3-in-1 oil (available at hardware
stores), to the joints of all moving parts.

CLEANING HEAT PLATEN

Clean the heat platen with steel wool, scrubbing aluminum sponge, or fi ne
wire brush.

6

OPERATION

Pressure
Readout

DIGITAL TEMPERATURE & TIME INSTRUCTIONS

1. Turn on the machine by pushing the on/off switch.

2. To change or set the temperature, press the menu button on the digital
control. The light next to “TEMP” will light. Press the up V, or down W,
button to your desired setting.

3. To change or set the time, press the menu button on the digital control.
The light next to “TIME” will light. Press the up V, or down W, button
to your desired setting.

4. When you have your desired settings press the menu button a third
time to lock in your settings otherwise the previous settings will still
be used.

5. Wait for the machine to reach your preset temperature by monitoring
the display temperature until it matches the set temperature.

Daily cycle is displayed by holding the up key while powering up. It will
continue to display counts (up to 9999) while the up key is pressed.
When the key is released it goes to regular mode.

AUTO SHUT OFF FEATURE

NOTE: This machine is programmed from the factory to turn the heat off

after 3 hours of non use.

One Minute before the machine is going into “Auto Shut Down” mode,
the controller will “BEEP” fi ve times to alert the operator that the machine
is about to shut the heat off. If nothing is done, then in one minute, the
display on the controller will show “OFF” and the machine will start to
cool down.

To circumvent from shutting the heat off, or to reactivate the heat from
the “Auto Shut Off” mode, simply lower the handle of the machine to acti­vate the timer and it will start heating again for another 3 hours.

CHANGE AUTO SHUT OFF TIME SETTING

Power “OFF”, press and hold the “Down” button, then power “ON”. 1.
Release the “Down” button. The current Auto Shut Off Time will be
displayed.

3

AUTO SHUT OFF FEATURE

TRANSFER APPLICATION

Press the “UP” or “DOWN” button to change Auto Shut Off Time to 2.
desired Auto Shut Off Time, up to 12 hours in 1/2 hour increments. A
setting of 5=1/2 hour, 10=1 hour, 15=1-1/2 hours, 40=4 hours, etc. A
setting of Zero will disable the feature.

Press the “Menu” button once to lock in the new setting. 3.
Wait 15 seconds for the controller to automatically exit the “Program-4.

ming Mode”.

PRESSURE

1. The pressure control knob, located on the top of
the machine, should be set so that the heat head
will lock down fi rmly.

2. Pressure is reduced by turning knob (with machine
open) counter-clockwise and increased by
turning it clockwise.

3. The amount of platen pressure can be monitored on the controller
with the display labeled “Platen Pressure.” A value between 0-9 will be
displayed when the machine is closed indicating the amount of platen
pressure on the machine. Values of 0-3 indicate “light” pressure, 4-6
“medium” pressure and 7-9 “heavy” pressure. If the value exceeds 9
then a “-” will appear in the display indicating that the maximum value
that can be displayed has been exceeded.

NOTE: Adjustments may be required from one garment to another and will

vary to achieve the desired result.

WARNING: Excessive pressure can cause structural damage, voiding

the machine warranty!

ATTENTION: Pression excessive peut endommager la machine et

annuler la garanti.

Pressure knob

TRANSFER APPLICATION

The 120 volt models have a slower heat recovery (i.e. 18-20 seconds @
375°F). The 220 volt models are recommended for quicker cycle times (i.e.
10 seconds @ 375°F).

1. Set the temperature, time, & pressure to the desired settings as
instructed. Always consult your specifi c transfer recommendations.
Typical settings are; Cold Peel: 350°F (177°C), 15 seconds and Hot
Split: 375°F (190°C), 10-12 seconds.

2. Align substrate on lower platen. Smooth wrinkle from garments.

NOTE: Wrinkles may be removed by bringing the heated platen in contact

with the garment for a few seconds before the transfer is positioned.

3. Position the transfer in the desired location on the substrate.
NOTE: The transfer image should be “mirrored” before transferring except

when transferring to substrates where the image shows through, i.e.
glass tiles and cutting boards.

TIP: When transferring double sided or sublimation transfers to
garments, always place a sheet of transfer paper or a PTFE sheet
between the layers of the garments to avoid bleed through or reheating
of the applied transfer.

4. Pull the handle down until the handle locks.
NOTE: Do not fold the transfer back on itself. Successful transfer work

depends on the correct balance of time, temperature and pressure.
The type and thickness of the material and the kind of transfer being
used will determine what settings are necessary.

For hot peel/split transfers, immediately peel the paper after the machine
has opened. DO NOT allow the transfer to cool. For cold peel transfers,
rub the transfer with an eraser or cloth and allow to cool for 5-10 seconds
before removing the release paper.

NOTE: Specifi c application instructions are enclosed with transfers.
When you fail to make a successful transfer you can wonder, “Is it

the machine’s fault, or the transfer, wrong settings or what”?
FIRST, THE BASICS:

Be sure to set the heat transfer machine to the transfer manufacturer’s 1.
recommended Temperature, Time and Pressure settings. If you don’t
have these specifi cations, contact your transfer supplier for this infor-
mation and any other special application instructions as many of the
new “High Tech” transfers require signifi cantly different settings and/or
application techniques than those from years past.

When you start up your press for the fi rst time each day, preheat the 2.
pad for a minute. If the press has sat for 3-5 minutes without use, be
sure to “preheat” the pad for 10-15 seconds before loading the shirt or
making the fi rst transfer.

After the shirt is positioned and centered on the preheated pad, “pre-3.
press” the shirt for 3 seconds to take the wrinkles out and more impor­tantly, release any excess moisture out of the T-shirt fabric which can
reduce the chance of a successful transfer.

With all of the above recommendations, try making a transfer. 4.
If successful, great! You are on your way to making some serious 5.

money with your transfer machine!
If you have an area that isn’t transferring completely or as you would 6.

like it to, follow these steps to determine the problem.

Try increasing the pressure on the machine by 10-20% •

4

5