Hive Home Hive Installation Manual

Installation guide

1

Welcome to your next generation
Hive thermostat

It’s time to enjoy clever heating and hot water control
with your new Hive thermostat.

Hot Water

Boost

Screen

Back

Menu

Confirm

Dial

Heating
Boost

Contents

Getting started Page 3

Installing your new Hive thermostat Page 5

Fitting your new Hive thermostat to the wall Page 7

Help Page 9

2

Contents

Getting started Page 3

Installing your new Hive thermostat Page 5

Fitting your new Hive thermostat to the wall Page 7

Help Page 9

2

Remember:

• This install guide should only be used if you're replacing your existing

Hive thermostat with the new Hive Active Heating™ 2 thermostat.
Only qualified engineers should install any other kit required.

• When fitting your thermostat to the wall please take care

to avoid any cables or pipes.

• Whenever you are fixing or removing anything from your wall we

recommend that you make sure the mains electrical supply to the
central heating system is isolated and secured in the o position.

• When upgrading your thermostat you will need to set up your

heating and hot water schedules again. The thermostat has
on-screen instructions or you can check the Hive user guide
which you’ll find in the box or on hivehome.com/help

• We recommend you install your new thermostat between the

hours of 8am – 9pm so we can be on hand if you need us.

4

Getting Started

You will need:

• To install the latest version of the Hive app by visiting the

Google Play Store or iTunes App store and searching for Hive.
Alternatively, you can use the online dashboard by logging in at

hivehome.com

• Make sure your phone, tablet or laptop has at least 50% battery

and you'll need Wi-Fi connection for around 20 minutes to
complete the upgrade.

• Four AA batteries – you’ll find these included in the box with your

new Hive thermostat.

• Size 6 (3.5mm) or size 8 (4mm) screws and a screwdriver if you

choose to fit your thermostat to the wall.

3