Hive Hub 360 Instruction manual

Hive Hub 360

Connect your Hive devices
and look after your home with
our most advanced hub yet

Connectez vos appareils
Hive et surveillez votre
domicile avec notre Hub
le plus évolué à ce jour

User guide

Guía del usuario | Guide d’utilisation

Welcome to Hive

Let’s get started setting up your account.
Just download the Hive app or visit
hivehome.com/register to enter in your
details. Once your account has been
confirmed, you can log in through
the Hive app and start pairing
your devices*.

Download the Hive app:

*If you already have an account with us, don’t worry about this step.

Your Hive Hub 360

Hive Hub 360 is our most advanced hub yet. It connects your
Hive devices and detects important sounds around your home
(including a smoke or carbon monoxide alarm, glass in windows
or doors breaking or a dog barking) and sends you a notification
to your smartphone.

Setting up your Hive Hub 360:

Connect your Hive Hub 360

1

• For your Hive Hub 360 to work at its best you should
avoid placing it on the floor or in an enclosed area such
as a cupboard. A table or shelf in a central location in
your home is the best place.

• Connect your Hive Hub 360 to a mains power socket
using the power cable in the box.

Activate your Hive Hub 360

2

Log in to the Hive app and from the Install devices screen

select Hub 360, then follow the on-screen instructions.

That’s it!

3

You can now pair your other Hive devices by tapping

Install devices in the app or online dashboard.

Base view of
Hive Hub 360

Reset

button

Insert power
cable here

Troubleshooting:

If the light on the top of your Hive Hub 360 is solid blue please
do the following:

1. Power off the device and switch power back on again.

2. Wait until the top of the hub displays a spinning blue light.

3. Head to the Hive app – you’re ready to pair the Hive Hub 360
with your mobile device to complete setup.

Note: The two USB ports on the rear of your Hive Hub 360 are for future
upgrades. Please don’t use them to charge other devices, as this may damage
your Hive Hub 360.

Hive Hub 360 lights and what they mean:

Colour Pattern What doe s this mean? Notes

WHITE Breathing /

Flashing

BLUE Spinning Set-U p Follow the ins tructions in the Hi ve app to set up

BLUE Solid Bluetooth Timeout Reboot Hive Hub 3 60 by powering off a nd then

AMBER Double

Flashing

GREEN Slow Flashing Hub Upd ating DO NOT DISC ONNECT. Hive Hub 360 is up dating.

PURPLE Single

Slow Flash

PURPLE 2 x Solid

(Next to Mi c)

RED &

Flashing Recovery Mode DO NOT DISC ONNECT. Hive Hub 360 is re storing

AMBER

Remember
For your Hive d evices to work corr ectly your Hive Hub 3 60 must be kept plugg ed in and
switche d on. Must only be use d with the power supp ly and cable provid ed.

Usage
Your Hive Hub 36 0 is designed for ho usehold wiring , and for indoor use o nly.
Power supp ly – Input: 100~240VAC 50/60Hz . Output: 5.0V DC 2.5A.
The dista nce between user a nd device should b e no less than 25cm.

Maintenance
Disconnect your Hive Hub 360 before cleaning and keep it away from water and other liquids at
all times . The Hive Hub 360 doe s not contain any ser viceable part s so do not attempt to ope n it.

Start-Up DO NOT DISC ONNECT. Hive Hub 360 is st arting

Hive Device Pairing Hive Hub 360 i s looking for Hive dev ices to pair.

Hub Muting/Unmuting Hive Hub 360 so und monitoring is tu rning

Hub Muted Hive Hub 360 s ound monitorin g is turned off.

up for the fir st time. This may take a f ew minutes.

your Hive Hu b 360.

back on ag ain.

off/o n.

to its original factory settings.