Discover the rowin Hive family of connected products.
All part of a sinle eco-system and all controlled from your Hive app.
To avoid environmental and health problems due to hazardous
substances in electrical and electronic goods going into landfill,
items marked with a crossed out wheeled bin should not be placed
into your household rubbish bin. Instead, when they are unable
to be re-used, they should be recycled. Your local authority and
www.recycle-more.co.uk will be able to advise you on the location
of the nearest recycling centre that is authorised to accept this
type of waste. Please recycle responsibly.
Hive and th e Hive logo are tradem arks of GB Gas Holding s Ltd. Registered in En gland and Wales
No. 03186121 . British Gas is the tra ding name of British G as Trading Limi ted, a Centrica comp any.
Register ed in England and Wale s No. 3078711. The re gistered office of G B Gas Holdings Limite d
and Briti sh Gas Trading Lim ited is: Millstream , Maidenhead Roa d, Berkshire, SL4 5G D.
Hive Hub
hivehome.com
BG/HUB/UG/DS/01 16
User guide
Welcome to Hive
You’re ready to get started. You’ll have received an email with your
Hive account details, you’ll need these to log-in and use Hive.
Activate your hub
2
• Log-in using the Hive app or the online dashboard, and enter the hub
ID when prompted. This is the 6 character code which you’ll find on
the bottom of the hub.
Your Hive Hub
Your hub is the heart of your Hive system. It lets all of your devices talk to
each other and allows you to control them from your mobile, tablet or
laptop anytime, anywhere.
Getting started:
Connect your hub
1
• Connect your hub to your broadband
router using the Ethernet cable in the box.
• Connect your hub to a mains power
socket using the power cable in the box.
• For the hub to work at its best you
should avoid placing it on the floor
or in an enclosed area such as a
cupboard. A table or shelf are better
options, if possible.
Remember: For your Hive devices to work correctly your hub must be kept
plugged in and switched on.
That’s it!
3
You can now pair your other Hive devices by tapping Install devices
in the app or online dashboard.
Usage
Your Hive Hub is designed for UK household wirin g, and for indoor use only.
Maintenance
Disconnect your Hive Hub before cleaning and keep it away from water and other liquids
at all times . The hub do es not contain any serviceable parts so do not attempt to open it.
Can we help?
You can view our handy how-to-use videos along with hints and tips at
hivehome.com/help
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