Hive Active Plug User Manual

Discover the rowin Hive family of connected

products. All part of a sinle eco-system

and all controlled from your Hive app.

Can we help?

You can view our handy how-to-use videos along with hints and tips at

hivehome.com/help

If for any reason you need to return Hive, simply return your box and its contents to
the retailer. Any return is subject to the retailer’s refund policy so please don’t forget to
check the retailer’s refund policy too.

To avoid environmental and health problems due to hazardous
substances in electrical and electronic goods going into landfill,
items marked with a crossed out wheeled bin should not be placed
into your household rubbish bin. Instead, when they are unable
to be re-used, they should be recycled. Your local authority and
www.recycle-more.co.uk will be able to advise you on the location
of the nearest recycling centre that is authorised to accept this
type of waste. Please recycle responsibly.

Hive and th e Hive logo are tradem arks of GB Gas Holding s Ltd. Registered in En gland and Wales
No. 03186121 . British Gas is the tra ding name of British G as Trading Limi ted, a Centrica comp any.
Register ed in England and Wale s No. 3078711. The re gistered office of G B Gas Holdings Limite d
and Briti sh Gas Trading Li mited is: Millstrea m, Maidenhead Roa d, Berkshire, SL4 5G D.

Hive Active Plug™

hivehome.com

hivehome.com

BG/PLG/UG/0116

User guide

Your Hive Active Plug™

If you’re new to Hive, please see the user guide with your Hive Hub to set up
your Hive account. Your Hive Active Plug™ will allow you to turn appliances
on or off remotely and set schedules for when they come on.

Getting started:

Add your Hive Active Plug™

1

You can do this using your Hive app or the online dashboard.

Using the online dashboard:

• Log into your Hive

account at hivehome.com

• Under Settings select

Install devices, then

follow the on-screen
instructions.

Using the Hive app:

• Open the Hive app on

your phone, you may be
asked to log-in.

• Tap the Menu button

and then Install devices,
then follow the on-screen
instructions.

Plug it in and switch the

2

power socket on

Once plugged in the LED light
on the front of your
plug will begin to flash
amber while it searches
to find your hub.

Once your Hive Active Plug™ appears on the screen, you can name it
and press Save to complete setup.

That’s it!

3

The LED light on your Hive Active Plug™ will turn green
once connected. Now you can plug in the device you’d
like to control remotely.

Remember: To use your Hive Active Plug™ leave the device and the power to

the socket switched on, including the extension cable if you’re using one.

Usage
Your Hive Active Plug™ is designed for UK household wiring, and for indoor use only.

For your safety
Your Hive Active Plug™ is not a circuit breaker and does not contain a fuse, RCD or any
other similar device.

If you’re usin g your Hive Active Plug™, whether at home or away, with appliances like
kettles, heaters an d hair strai ghteners, please remember to follow the safety advice
for use of those appliances. For example, ensure electric heater s are not covered with
clothing or other items .

Earthing
The earth connection from the wiring in your home is passed through to the earth
connection of the front socket on the Hive Active Plug™. It is safe to connect equipment
which relies on an earth connection for safety.

Maintenance
Disconnect your Hive Active Plug™ before cleaning and keep it away from water and other
liquids at all times. The Hive Active Plug™ does not contain any serviceable parts so do not
attempt to open it.