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ABOUT THIS USER’S GUIDE
INTENDED AUDIENCE
This manual is intended for people who want to configure the CGN2’s features via its
Graphical User Interface (GUI).
HOW TO USE THIS USER’S GUIDE
This manual contains information on each the CGN2’s GUI screens, and describes
how to use its various features.
Use the Introduction (page 12) to see an overview of the topics covered in this
manual.
Use the Table of Contents (page 7), List of Figures (page 10) and List of Tables
(page 11) to quickly find information about a particular GUI screen or topic.
Use the Index (page 110) to find information on a specific keyword.
Use the rest of this User’s Guide to see in-depth descriptions of the CGN2’s
features.
RELATED DOCUMENTATION
Quick Installation Guide: see this for information on getting your CGN2 up and
running right away. It includes information on system requirements, package
contents, the installation procedure, and basic troubleshooting tips.
Online Help: each screen in the CGN2’s Graphical User Interface (GUI)
contains a Help button. Click this button to see additional information about
configuring the screen.
DOCUMENT CONVENTIONS
This User’s Guide uses various typographic conventions and styles to indicate
content type:
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Bulleted paragraphs are used to list items, and to indicate options.
1 Numbered paragraphs indicate procedural steps.
NOTE: Notes provide additional information on a subject.
Warnings provide information about actions that could harm you or your
device.
Product labels, field labels, field choices, etc. are in bold type. For example:
Select UDP to use the User Datagram Protocol.
A mouse click in the Graphical User Interface (GUI) is denoted by a right angle
bracket ( > ). For example:
Click Settings > Advanced Settings.
means that you should click Settings in the GUI, then Advanced settings.
A key stroke is denoted by square brackets and uppercase text. For example:
Press [ENTER] to continue.
CUSTOMER SUPPORT
For technical assistance or other customer support issues, please consult your Hitron
representative.
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DEFAULT CREDENTIALS
The CGN2’s default login credentials are as follows. For more information, see
Logging into the CGN2 on page 23.
Table 1: Default Credentials
Usernamecusadmin
Passwordpassword
Copyright
registered trademarks used are the properties of their respective owners.
DISCLAIMER: The information in this User’s Guide is accurate at the time of writing.
This User’s Guide is provided “as is” without express or implied warranty of any kind.
Neither Hitron Technologies nor its agents assume any liability for inaccuracies in this
User’s Guide, or losses incurred by use or misuse of the information in this User’s
Guide.
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2012 Hitron Technologies. All rights reserved. All trademarks and
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HITRON CGN2 USER’S GUIDE
COMPLIANCES
FCC INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against radio interference in a commercial
environment.
This equipment can generate, use and radiate radio frequency energy and, if not
installed and used in accordance with the instructions in this manual, may cause
harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause interference, in
which case the user, at his own expense, will be required to take whatever measures
are necessary to correct the interference. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one
of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
The device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate this equipment.
IEEE 802.11b or 802.11g operation of this product in the U.S.A is firmware-limited to
channels 1 through 11.
IMPORTANT NOTE:
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FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator & your body.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
The availability of some specific channels and/or operational frequency bands are
country dependent and are firmware programmed at the factory to match the
intended destination. The firmware setting is not accessible by the end user.
Note to CATV System Installer - The cable distribution system should be grounded
(earthed) in accordance with ANSI/NFPA 70, the National Electrical Code (NEC), in
particular Section 820.93, Grounding of Outer Conductive Shield of a Coaxial Cable.
107 SMCD3G3-CCR 4-Port Gateway Administrator Manual
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TABLE OF CONTENTS
About This User’s Guide ................................................................ 2
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1
INTRODUCTION
This chapter introduces the CGN2 and its GUI (Graphical User Interface). It contains
the following sections:
CGN2 Overview on page 12
Hardware Connections on page 14
LEDs on page 18
IP Address Setup on page 21
Logging into the CGN2 on page 23
GUI Overview on page 24
Resetting the CGN2 on page 25
1.1 CGN2 OVERVIEW
Your CGN2 is a NAT-capable cable modem and wireless access point that allows
you to connect your computers, wireless devices, and other network devices to one
another, and to the Internet via the cable connection.
Computers with a wired connection to the CGN2 are on the Local Area Network
(LAN), computers with a wireless connection to the CGN2 are on the Wireless Local
Area Network (WLAN) and the CGN2 connects to the service provider over the Wide
Area Network (WAN).
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Figure 1: Application Overview
1.1.1 KEY FEATURES
The CGN2 provides:
Internet connection to cable modem service via CABLE port (F-type RF
connector)
Local Area Network connection via four 10/100/1000 Mbps (megabits per
second) Ethernet ports
Dynamic Host Configuration Protocol (DHCP) for devices on the LAN
LAN troubleshooting tools (Ping and Traceroute)
IEEE 802.11b/g/n wireless MIMO (Multiple-In, Multiple-Out) networking, allowing
speeds of up to 300Mbps
Wireless security: WEP, WPA-PSK and WPA2-PSK encryption, Wifi Protected
Setup (WPS) push-button and PIN configuration, MAC filtering,
Wired security: stateful inspection firewall with intrusion detection system, IP and
MAC filtering, port forwarding and port triggering, De-Militarized Zone (DMZ)
and event logging
Parental control: scheduled website blocking and access logs
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Settings backup and restore
Secure configuration interface, accessible by Web browser
1.2 HARDWARE CONNECTIONS
This section describes the CGN2’s physical ports and buttons.
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Figure 2: Hardware Connections
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Table 2: Hardware Connections
ON/OFFUse this button to turn your CGN2 on or off.
To turn the CGN2 on, press and hold the ON/OFF
button for less than 1 second.
To turn the CGN2 off, press and hold the ON/OFF
button for longer than 4 seconds.
WPS PBCPress this button to begin the WiFi Protected Setup
(WPS) Push-Button Configuration (PBC) procedure.
Press the PBC button on your wireless clients in the
coverage area within two minutes to enable them to join
the wireless network.
See WPS on page 85 for more information.
ResetUse this button to reboot or reset your CGN2.
Press the button and hold it for less than five seconds
to reboot the CGN2. The CGN2 restarts, using your
existing settings.
Press the button and hold it for more than five
seconds to delete all user-configured settings and
restart the CGN2 using its factory default settings.
See Resetting the CGN2 on page 25 for more
information on resetting the CGN2.
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NOTE: Unless you previously backed-up the CGN2’s
configuration settings prior to resetting the
CGN2, the settings cannot be recovered.
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Table 2: Hardware Connections
USBThe CGN2 provides one USB 2.0 host port, allowing you
to plug in a USB flash disk for mounting and sharing
through the LAN interfaces via the Samba protocol
(network neighborhood).
The CGN2 supports the following Windows file systems:
FAT16
FAT32
NTFS
USB devices must not drain more than 500mA
from the USB port. USB devices requiring
more than 500mA should be provided with
their own power source(s).
LAN1Use these ports to connect your computers and other
LAN2
LAN3
LAN4
network devices, using Category 5 or 6 Ethernet cables
with RJ45 connectors.
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Table 2: Hardware Connections
CABLEUse this to connect to the Internet via an F-type RF
cable.
POWERUse this to connect to the 12v/2A power adapter that
came with your CGN2.
NEVER use another power adapter with your
CGN2. Doing so could harm your CGN2.
Figure 3: Power Adaptor
1.3 LEDS
This section describes the CGN2’s LEDs (lights).
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Figure 4: LEDs
Table 3: LEDs
LEDSTATUSDESCRIPTION
WIRELESSOffThe wireless network is not enabled.
Green, steadyThe wireless network is enabled, and no data is
being transmitted or received over the wireless
network.
Green, blinkingThe wireless network is enabled, and data is being
transmitted or received over the wireless network.
Bi-colorWi-Fi Protected Setup (WPS) is in operation.
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Table 3: LEDs
LAN 1~4OffNo device is connected to the relevant LAN port.
Green, blinkingA device is connected to the relevant LAN port via a
Fast Ethernet (100Mbps) link, and is transmitting or
receiving data.
Green, steadyA device is connected to the relevant LAN port via a
Fast Ethernet (100Mbps) link, but is not transmitting
or receiving data.
Blue, blinkingA device is connected to the relevant LAN port via a
Gigabit Ethernet (1000Mbps) link, and is
transmitting or receiving data.
Blue, steadyA device is connected to the relevant LAN port via a
Gigabit Ethernet (1000Mbps) link, but is not
transmitting or receiving data.
StatusBlinkingThe CGN2’s cable modem is registering with the
service provider’s CMTS.
OnThe CGN2’s cable modem has successfully
registered with the service provider and is ready for
data transfer.
USGreen, blinkingThe CGN2 is searching for an upstream frequency
on the CABLE connection.
Green, steadyThe CGN2 has successfully located and locked
onto an upstream frequency on the CABLE
connection.
BlueThe CGN2 is engaged in channel bonding on the
upstream connection.
OffThere is no upstream activity on the CABLE
connection.
DSGreen, blinkingThe CGN2 is searching for a downstream
frequency on the CABLE connection.
Green, steadyThe CGN2 has successfully located and locked
onto a downstream frequency on the CABLE
connection.
BlueThe CGN2 is engaged in channel bonding on the
downstream connection.
OffThere is no downstream activity on the CABLE
connection.
Power OnThe CGN2 is receiving power.
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OffThe CGN2 is not receiving power.
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When you turn on the CGN2, the LEDs light up in the following order:
Power
US
DS
Status
The ETH 1~4 LEDs light up as soon as there is activity on the relevant port, and
the WIRELESS LED lights up once the wireless network is ready.
1.4 IP ADDRESS SETUP
Before you log into the CGN2’s GUI, your computer’s IP address must be in the same
subnet as the CGN2. This allows your computer to communicate with the CGN2.
NOTE: See IP Addresses and Subnets on page 27 for background information.
The CGN2 has a built-in DHCP server that, when active, assigns IP addresses to
computers on the LAN. When the DHCP server is active, you can get an IP address
automatically. The DHCP server is active by default.
If your computer is configured to get an IP address automatically, or if you are not
sure, try to log in to the CGN2 (see Logging into the CGN2 on page 23).
If the login screen displays, your computer is already configured correctly.
If the login screen does not display, either the CGN2’s DHCP server is not active
or your computer is not configured correctly. Follow the procedure in Manual IP
Address Setup on page 22 and set your computer to get an IP address
automatically. Try to log in again. If you cannot log in, follow the manual IP
address setup procedure again, and set a specific IP address as shown. Try to
log in again.
NOTE: If you still cannot see the login screen, your CGN2’s IP settings may have
been changed from their defaults. If you do not know the CGN2’s new
address, you should return it to its factory defaults. See Resetting the CGN2
on page 25. Bear in mind that ALL user-configured settings are lost.
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1.4.1 MANUAL IP ADDRESS SETUP
By default, your CGN2’s local IP address is 192.168.0.1. If your CGN2 is using the
default IP address, you should set your computer’s IP address to be between
192.168.0.2 and 192.168.0.254.
NOTE: If your CGN2 DHCP server is active, set your computer to get an IP address
automatically in step 5. The CGN2 assigns an IP address to your computer.
The DHCP server is active by default.
Take the following steps to manually set up your computer’s IP address to connect to
the CGN2:
NOTE: This example uses Windows XP; the procedure for your operating system
may be different.
1 Click Start, then click Control Panel.
2 In the window that displays, double-click Network Connections.
3 Right-click your network connection (usually Local Area Connection) and click
Properties.
4 In the General tab’s This connection uses the following items list, scroll
down and select Internet Protocol (TCP/IP). Click Properties.
5 You can get an IP address automatically, or specify one manually:
If your CGN2’s DHCP server is active, select Get an IP address
automatically.
If your CGN2’s DHCP server is active, select Use the following IP address.
In the IP address field, enter a value between 192.168.0.2 and
192.168.0.254 (default). In the Subnet mask field, enter 255.255.255.0
(default).
NOTE: If your CGN2 is not using the default IP address, enter an IP address and
subnet mask that places your computer in the same subnet as the CGN2.
6 Click OK. The Internet Protocol (TCP/IP) window closes. In the Local Area
Connection Properties window, click OK.
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Your computer now obtains an IP address from the CGN2, or uses the IP address
that you specified, and can communicate with the CGN2.
1.5 LOGGING INTO THE CGN2
Take the following steps to log into the CGN2’s GUI.
NOTE: You can log into the CGN2’s GUI via the wireless interface. However, it is
strongly recommended that you configure the CGN2 via a wired connection
on the LAN.
1 Open a browser window.
2 Enter the CGN2’s IP address (default 192.168.0.1) in the URL bar. The Login
screen displays.
Figure 5: Login
3 Enter the Username and Password. The default login username is cusadmin,
and the default password is password.
NOTE: The Username and Password are case-sensitive; “password” is not the same
as “Password”.
4 Click Login. The System Info screen displays (see The System Info Screen on
page 33).
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1.6 GUI OVERVIEW
This section describes the CGN2’s GUI.
Figure 6: GUI Overview
Table 4: GUI Overview
Primary
Navigation Bar
Secondary
Navigation Bar
Main WindowUse this section to read information about your CGN2’s
Each item in the Primary Navigation Bar has its own chapter in this User's Guide;
items in the Secondary Navigation Bar have their own section within a chapter.
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Use this section to move from one part of the GUI to another.
Use this section to move from one related screen to another.
configuration, and make configuration changes.
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1.7 RESETTING THE CGN2
When you reset the CGN2 to its factory defaults, all user-configured settings are lost,
and the CGN2 is returned to its initial configuration state.
There are two ways to reset the CGN2:
Press the RESET button on the CGN2, and hold it in for ten seconds or longer.
Click WAN/LAN > Backup. In the screen that displays, click the Factory Reset
button.
The CGN2 turns off and on again, using its factory default settings.
NOTE: Depending on your CGN2’s previous configuration, you may need to re-
configure your computer’s IP settings; see IP Address Setup on page 21.
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2
STATUS
This chapter describes the screens that display when you click Status in the toolbar.
It contains the following sections:
Cable Overview on page 26
The System Info Screen on page 33
The Initialization Screen on page 37
The CM Status Screen on page 38
The Password Screen on page 41
The Capability Screen on page 42
2.1 CABLE OVERVIEW
This section describes some of the concepts related to the Cable screens.
2.1.1 DOCSIS
The Data Over Cable Service Interface Specification (DOCSIS) is a
telecommunications standard that defines the provision of data services) Internet
access) over a traditional cable TV (CATV) network.
Your CGN2 supports DOCSIS version 3.0.
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2.1.2 IP ADDRESSES AND SUBNETS
Every computer on the Internet must have a unique Internet Protocol (IP) address.
The IP address works much like a street address, in that it identifies a specific
location to which information is transmitted. No two computers on a network can have
the same IP address.
2.1.2.1 IP ADDRESS FORMAT
IP addresses consist of four octets (8-bit numerical values) and are usually
represented in decimal notation, for example 192.168.1.1. In decimal notation, this
means that each octet has a minimum value of 0 and a maximum value of 255.
An IP address carries two basic pieces of information: the “network number” (the
address of the network as a whole, analogous to a street name) and the “host ID”
(analogous to a house number) which identifies the specific computer (or other
network device).
2.1.2.2 IP ADDRESS ASSIGNMENT
IP addresses can come from three places:
The Internet Assigned Numbers Agency (IANA)
Your Internet Service Provider
You (or your network devices)
IANA is responsible for IP address allocation on a global scale, and your ISP assigns
IP addresses to its customers. You should never attempt to define your own IP
addresses on a public network, but you are free to do so on a private network.
In the case of the CGN2:
The public network (Wide Area Network or WAN) is the link between the cable
connector and your Internet Service Provider. Your CGN2’s IP address on this
network is assigned by your service provider.
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The private network (in routing mode - see Routing Mode on page 31) is your
Local Area Network (LAN) and Wireless Local Area Network (WLAN), if
enabled. You are free to assign IP addresses to computers on the LAN and
WLAN manually, or to allow the CGN2 to assign them automatically via DHCP
(Dynamic Host Configuration Protocol). IANA has reserved the following blocks
of IP addresses to be used for private networks only:
Table 5: Private IP Address Ranges
FROM......TO
10.0.0.010.255.255.255
172.16.0.0172.31.255.255
192.168.0.0192.168.255.255
If you assign addresses manually, they must be within the CGN2’s LAN subnet.
2.1.2.3 SUBNETS
A subnet (short for sub-network) is, as the name suggests, a separate section of a
network, distinct from the main network of which it is a part. A subnet may contain all
of the computers at one corporate local office, for example, while the main network
includes several offices.
In order to define the extent of a subnet, and to differentiate it from the main network,
a subnet mask is used. This “masks” the part of the IP address that refers to the main
network, leaving the part of the IP address that refers to the sub-network.
Each subnet mask has 32 bits (binary digits), as does each IP address:
A binary value of 1 in the subnet mask indicates that the corresponding bit in the
IP address is part of the main network.
A binary value of 0 in the subnet mask indicates that the corresponding bit in the
IP address is part of the sub-network.
For example, the following table shows the IP address of a computer (192.168.1.1)
expressed in decimal and binary (each cell in the table indicates one octet):
Table 6: IP Address: Decimal and Binary
19216801
11000000101010000000000000000001
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The following table shows a subnet mask that “masks” the first twenty-four bits of the
IP address, in both its decimal and binary notation.
Table 7: Subnet Mask: Decimal and Binary
2552552550
11111111111111111111111100000000
This shows that in this subnet, the first three octets (192.168.1, in the example IP
address) define the main network, and the final octet (1, in the example IP address)
defines the computer’s address on the subnet.
The decimal and binary notations give us the two common ways to write a subnet
mask:
Decimal: the subnet mask is written in the same fashion as the IP address:
255.255.255.0, for example.
Binary: the subnet mask is indicated after the IP address (preceded by a forward
slash), specifying the number of binary digits that it masks. The subnet mask
255.255.255.0 masks the first twenty-four bits of the IP address, so it would be
written as follows: 192.168.1.1/24.
2.1.3 DHCP
The Dynamic Host Configuration Protocol, or DHCP, defines the process by which IP
addresses can be assigned to computers and other networking devices
automatically, from another device on the network. This device is known as a DHCP
server, and provides addresses to all the DHCP client devices.
In order to receive an IP address via DHCP, a computer must first request one from
the DHCP server (this is a broadcast request, meaning that it is sent out to the whole
network, rather than just one IP address). The DHCP server hears the requests, and
responds by assigning an IP address to the computer that requested it.
If a computer is not configured to request an IP address via DHCP, you must
configure an IP address manually if you want to access other computers and devices
on the network. See
By default, the CGN2 is a DHCP client on the WAN (the CATV connection). It
broadcasts an IP address over the cable network, and receives one from the service
provider. By default, the CGN2 is a DHCP server on the LAN; it provides IP
addresses to computers on the LAN which request them.
IP Address Setup on page 21 for more information.
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2.1.4 DHCP LEASE
“DHCP lease” refers to the length of time for which a DHCP server allows a DHCP
client to use an IP address. Usually, a DHCP client will request a DHCP lease
renewal before the lease time is up, and can continue to use the IP address for an
additional period. However, if the client does not request a renewal, the DHCP server
stops allowing the client to use the IP address.
This is done to prevent IP addresses from being used up by computers that no longer
require them, since the pool of available IP addresses is finite.
2.1.5 MAC ADDRESSES
Every network device possesses a Media Access Control (MAC) address. This is a
unique alphanumeric code, given to the device at the factory, which in most cases
cannot be changed (although some devices are capable of “MAC spoofing”, where
they impersonate another device’s MAC address).
MAC addresses are the most reliable way of identifying network devices, since IP
addresses tend to change over time (whether manually altered, or updated via
DHCP).
Each MAC address displays as six groups of two hexadecimal digits separated by
colons (or, occasionally, dashes) for example 00:AA:FF:1A:B5:74.
NOTE: Each group of two hexadecimal digits is known as an “octet”, since it
represents eight bits.
Bear in mind that a MAC address does not precisely represent a computer on your
network (or elsewhere), it represents a network device, which may be part of a
computer (or other device). For example, if a single computer has an Ethernet card
(to connect to your CGN2 via one of the LAN ports) and also has a wireless card (to
connect to your CGN2 over the wireless interface) the MAC addresses of the two
cards will be different. In the case of the CGN2, each internal module (cable modem
module, Ethernet module, wireless module, etc.) possesses its own MAC address.
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