Hitron TECHNOLOGIES CGN01A User Manual

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USER’S GUIDE

CGN RESIDENTIAL CABLE MODEM

VERSION 2.0 - FEBRUARY 2012

ABOUT THIS USER’S GUIDE

HITRON CGN USER’S GUIDE

ABOUT THIS USER’S

GUIDE

INTENDED AUDIENCE

This manual is intended for people who want to configure the CGN’s features via its Graphical User Interface (GUI).

HOW TO USE THIS USER’S GUIDE

This manual contains information on each the CGN’s GUI screens, and describes how to use its various features.



Use the Introduction (page 12) to see an overview of the topics covered in this

manual.



Use the Table of Contents (page 7), List of Figures (page 10) and List of Tables

(page 11) to quickly find information about a particular GUI screen or topic.



Use the Index (page 112) to find information on a specific keyword.



Use the rest of this User’s Guide to see in-depth descriptions of the CGN’s

features.

RELATED DOCUMENTATION



Quick Installation Guide: see this for information on getting your CGN up and

running right away. It includes information on system requirements, package contents, the installation procedure, and basic troubleshooting tips.



Online Help: each screen in the CGN’s Graphical User Interface (GUI) contains

a Help button. Click this button to see additional information about configuring the screen.

HITRON CGN USER’S GUIDE

DOCUMENT CONVENTIONS

This User’s Guide uses various typographic conventions and styles to indicate content type:



Bulleted paragraphs are used to list items, and to indicate options.

1 Numbered paragraphs indicate procedural steps.

NOTE: Notes provide additional information on a subject.

Warnings provide information about actions that could harm you or your

device.

Product labels, field labels, field choices, etc. are in bold type. For example:

Select UDP to use the User Datagram Protocol.

A mouse click in the Graphical User Interface (GUI) is denoted by a right angle bracket ( > ). For example:

Click Settings > Advanced Settings.

means that you should click Settings in the GUI, then Advanced settings. A key stroke is denoted by square brackets and uppercase text. For example:

Press [ENTER] to continue.

CUSTOMER SUPPORT

For technical assistance or other customer support issues, please consult your Hitron representative.

ABOUT THIS USER’S GUIDE

HITRON CGN USER’S GUIDE

DEFAULT CREDENTIALS

The CGN’s default login credentials are as follows. For more information, see

Logging into the CGN on page 22.

Table 1: Default Credentials

Username cusadmin Password password

DISCLAIMER: The information in this User’s Guide is accurate at the time of writing. This User’s Guide is provided “as is” without express or implied warranty of any kind. Neither Hitron Technologies nor its agents assume any liability for inaccuracies in this User’s Guide, or losses incurred by use or misuse of the information in this User’s Guide.

ABOUT THIS USER’S GUIDE

HITRON CGN USER’S GUIDE

COMPLIANCES

FCC INTERFERENCE STATEMENT

This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against radio interference in a commercial environment.

This equipment can generate, use and radiate radio frequency energy and, if not installed and used in accordance with the instructions in this manual, may cause harmful interference to radio communications.

Operation of this equipment in a residential area is likely to cause interference, in which case the user, at his own expense, will be required to take whatever measures are necessary to correct the interference. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:



Reorient or relocate the receiving antenna.



Increase the separation between the equipment and receiver.



Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.



Consult the dealer or an experienced radio/TV technician for help.

The device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

IEEE 802.11b or 802.11g operation of this product in the U.S.A is firmware-limited to channels 1 through 11.

IMPORTANT NOTE:

COMPLIANCES

HITRON CGN USER’S GUIDE

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

The availability of some specific channels and/or operational frequency bands are country dependent and are firmware programmed at the factory to match the intended destination. The firmware setting is not accessible by the end user.

Note to CATV System Installer - The cable distribution system should be grounded (earthed) in accordance with ANSI/NFPA 70, the National Electrical Code (NEC), in particular Section 820.93, Grounding of Outer Conductive Shield of a Coaxial Cable. 107 SMCD3G3-CCR 4-Port Gateway Administrator Manual

COMPLIANCES

TABLE OF CONTENTS

HITRON CGN USER’S GUIDE

TABLE OF CONTENTS

About This User’s Guide ................................................................ 2

Compliances .................................................................................... 5

Table of Contents ............................................................................ 7

List of Figures ............................................................................... 10

List of Tables ................................................................................. 11

Introduction ................................................................................... 12

1.1 CGN Overview .................................................................................. 12

1.1.1 Key Features ............................................................................ 13

1.2 Hardware Connections ...................................................................... 14

1.3 LEDs ................................................................................................. 17

1.4 IP Address Setup .............................................................................. 20

1.4.1 Manual IP Address Setup ......................................................... 21

1.5 Logging into the CGN ........................................................................ 22

1.6 GUI Overview .................................................................................... 23

1.7 Resetting the CGN ............................................................................ 24

Status ............................................................................................. 26

2.1 Cable Overview ................................................................................. 26

2.1.1 DOCSIS .................................................................................... 26

2.1.2 IP Addresses and Subnets ....................................................... 27

2.1.2.1 IP Address Format ........................................................... 27

2.1.2.2 IP Address Assignment .................................................... 27

2.1.2.3 Subnets ............................................................................ 28

2.1.3 DHCP ........................................................................................ 29

2.1.4 DHCP Lease ............................................................................. 30

2.1.5 MAC Addresses ........................................................................ 30

HITRON CGN USER’S GUIDE

2.1.6 Routing Mode ........................................................................... 31

2.1.7 Configuration Files .................................................................... 31

2.1.8 Downstream and Upstream Transmissions .............................. 31

2.1.9 Cable Frequencies .................................................................... 31

2.1.10 Modulation .............................................................................. 32

2.1.11 TDMA, FDMA and SCDMA .................................................... 32

2.2 The System Info Screen .................................................................... 33

2.3 The Initialization Screen .................................................................... 37

2.4 The CM Status Screen ...................................................................... 38

2.5 The Password Screen ....................................................................... 41

2.6 The Capability Screen ....................................................................... 42

WAN/LAN ....................................................................................... 45

3.1 WAN/LAN Overview .......................................................................... 45

3.1.1 WAN and LAN .......................................................................... 45

3.1.2 LAN IP Addresses and Subnets ............................................... 46

3.1.3 DNS and Domain Suffix ............................................................ 46

3.1.4 Debugging (Ping and Traceroute) ............................................ 46

3.2 The IP Screen ................................................................................... 47

3.3 The Shared Media Screen ................................................................ 50

3.4 The Debug Screen ............................................................................ 51

3.5 The Backup Screen ........................................................................... 52

Firewall ........................................................................................... 54

4.1 Firewall Overview .............................................................................. 54

4.1.1 Firewall ..................................................................................... 54

4.1.2 Intrusion detection system ........................................................ 55

4.1.3 Ping ........................................................................................... 55

4.1.4 MAC Filtering ............................................................................ 55

4.1.5 IP Filtering ................................................................................. 55

4.1.6 Port Forwarding ........................................................................ 56

4.1.7 Port Triggering .......................................................................... 56

4.1.8 DMZ .......................................................................................... 56

4.2 The Firewall Options Screen ............................................................. 56

4.3 The Filter Setting Screen .................................................................. 57

TABLE OF CONTENTS

HITRON CGN USER’S GUIDE

4.3.1 Adding or Editing an IP Filtering Rule ....................................... 63

4.4 The Forwarding Screen ..................................................................... 65

4.4.1 Adding or Editing a Port Forwarding Rule ................................ 67

4.5 The Port Triggering Screen ............................................................... 69

4.5.1 Adding or Editing a Port Triggering Rule .................................. 71

4.6 The DMZ Screen ............................................................................... 72

Parental Control ............................................................................ 74

5.1 Parental Control Overview ................................................................ 74

5.1.1 Website Blocking ...................................................................... 74

5.2 The Website Blocking Screen ........................................................... 75

5.3 The Scheduling Screen ..................................................................... 77

5.4 The Email / Syslog Alert Screen ....................................................... 79

Wireless ......................................................................................... 83

6.1 Wireless Overview ............................................................................ 83

6.1.1 Wireless Networking Basics ..................................................... 83

6.1.2 Architecture ............................................................................... 83

6.1.3 Wireless Standards ................................................................... 84

6.1.4 Service Sets and SSIDs ........................................................... 84

6.1.5 Wireless Security ...................................................................... 85

6.1.5.1 WPS ................................................................................. 85

6.1.6 WMM ........................................................................................ 86

6.2 The Setup Screen ............................................................................. 86

6.3 The Access Control Screen .............................................................. 93

6.4 The Advanced Screen ....................................................................... 95

6.4.1 Configuring WMM Parameters ............................................... 103

Troubleshooting .......................................................................... 107

...................................................................................................... 109

FCC STATEMENT ........................................................................ 110

Index ............................................................................................. 112

TABLE OF CONTENTS

LIST OF FIGURES

HITRON CGN USER’S GUIDE

LIST OF FIGURES

Figure 1: Application Overview ...........................................................................13

Figure 2: Hardware Connections ........................................................................15

Figure 3: LEDs ....................................................................................................18

Figure 4: Login ....................................................................................................23

Figure 5: GUI Overview ......................................................................................24

Figure 6: The Status > System Info Screen ........................................................34

Figure 7: The Status > Initialization Screen ........................................................37

Figure 8: The Status > CM Status Screen ..........................................................39

Figure 9: The Status > Password Screen ...........................................................42

Figure 10: The Status > Capability Screen .........................................................43

Figure 11: The WAN/LAN > IP Screen ...............................................................48

Figure 12: The WAN/LAN > Shared Media Screen ............................................51

Figure 13: The WAN/LAN > Debug Screen ........................................................52

Figure 14: The WAN/LAN > Backup Screen .......................................................53

Figure 15: The Firewall > Firewall Options Screen .............................................57

Figure 16: The Firewall > Filter Setting Screen ..................................................59

Figure 17: The Firewall > Filter Settings > Add/Edit Screen ...............................63

Figure 18: The Firewall > Forwarding Screen .....................................................65

Figure 19: The Firewall > Forwarding > Add/Edit Screen ...................................67

Figure 20: The Firewall > Port Triggering Screen ...............................................69

Figure 21: The Firewall > Port Triggering > Add/Edit Screen .............................71

Figure 22: The Firewall > DMZ Screen ...............................................................73

Figure 23: The Parental Control > Web Site Blocking Screen ............................75

Figure 24: The Parental Control > Scheduling Screen .......................................78

Figure 25: The Parental Control > Email / Syslog Alert Screen ..........................79

Figure 26: Add Target Email Address .................................................................81

Figure 27: The Wireless > Setup Screen ............................................................87

Figure 28: WPS PIN ............................................................................................89

Figure 29: The Wireless > Access Control Screen .............................................93

Figure 30: The Wireless > Advanced Screen .....................................................96

Figure 31: The Wireless > Advanced > WMM Configuration Screen ...............103

LIST OF TABLES

HITRON CGN USER’S GUIDE

LIST OF TABLES

Table 1: Default Credentials ................................................................................4

Table 2: Hardware Connections ........................................................................16

Table 3: LEDs ....................................................................................................18

Table 4: GUI Overview .......................................................................................24

Table 5: Private IP Address Ranges ..................................................................28

Table 6: IP Address: Decimal and Binary ..........................................................28

Table 7: Subnet Mask: Decimal and Binary .......................................................29

Table 8: The Status > System Info Screen ........................................................35

Table 9: The Status > CM Status Screen ..........................................................39

Table 10: The Status > Password Screen .........................................................42

Table 11: The Status > Capability Screen .........................................................43

Table 12: The WAN/LAN > IP Screen ...............................................................48

Table 13: The WAN/LAN > Shared Media Screen ............................................51

Table 14: The WAN/LAN > Debug Screen ........................................................52

Table 15: The LAN > Backup Screen ................................................................53

Table 16: The Firewall > Firewall Options Screen .............................................57

Table 17: The Firewall > Filter Setting Screen ...................................................60

Table 18: The Firewall > Filter Settings > Add/Edit Screen ...............................64

Table 19: The Firewall > Forwarding Screen .....................................................65

Table 20: The Firewall > Forwarding > Add/Edit Screen ...................................68

Table 21: The Firewall > Port Triggering Screen ...............................................69

Table 22: The Firewall > Port Triggering > Add/Edit Screen .............................71

Table 23: The Firewall > DMZ Screen ...............................................................73

Table 24: The Parental Control > Web Site Blocking Screen ............................76

Table 25: The Parental Control > Scheduling Screen .......................................78

Table 26: The Parental Control > Email / Syslog Alert Screen ..........................80

Table 27: The Wireless > Setup Screen ............................................................87

Table 28: The Wireless > Access Control Screen .............................................94

Table 29: The Wireless > Advanced Screen .....................................................97

Table 30: The Wireless > Advanced > WMM Configuration Screen ................103

INTRODUCTION

HITRON CGN USER’S GUIDE

INTRODUCTION

This chapter intoduces the CGN and its GUI (Graphical User Interface). It contains the following sections:



CGN Overview on page 12



Hardware Connections on page 14



LEDs on page 17



IP Address Setup on page 20



Logging into the CGN on page 22



GUI Overview on page 23



Resetting the CGN on page 24

1.1 CGN OVERVIEW

Your CGN is a NAT-capable cable modem and wireless access point that allows you to connect your computers, wireless devices, and other network devices to one another, and to the Internet via the cable connection.

Computers with a wired connection to the CGN are on the Local Area Network (LAN), computers with a wireless connection to the CGN are on the Wireless Local Area Network (WLAN) and the CGN connects to the service provider over the Wide Area Network (WAN).

HITRON CGN USER’S GUIDE

Figure 1: Application Overview

1.1.1 KEY FEATURES

The CGN provides:



Internet connection to cable modem service via CABLE port (F-type RF

connector)

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Local Area Network connection via four 10/100/1000 Mbps (megabits per

second) Ethernet ports

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Dynamic Host Configuration Protocol (DHCP) for devices on the LAN

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LAN troubleshooting tools (Ping and Traceroute)

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IEEE 802.11b/g/n wireless MIMO (Multiple-In, Multiple-Out) networking, allowing

speeds of up to 300Mbps

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Wireless security: WEP, WPA-PSK and WPA2-PSK encryption, Wifi Protected

Setup (WPS) push-button and PIN configuration, MAC filtering,



Wired security: stateful inspection firewall with intrusion detection system, IP and

MAC filtering, port forwarding and port triggering, De-Militarized Zone (DMZ) and event logging



Parental control: scheduled website blocking and access logs

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HITRON CGN USER’S GUIDE



Settings backup and restore



Secure configuration interface, accessible by Web browser

1.2 HARDWARE CONNECTIONS

This section describes the CGN’s physical ports and buttons.

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HITRON CGN USER’S GUIDE

Figure 2: Hardware Connections

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HITRON CGN USER’S GUIDE

Table 2: Hardware Connections

WPS PBC Press this button to begin the WiFi Protected Setup

(WPS) Push-Button Configuration (PBC) procedure. Press the PBC button on your wireless clients in the

coverage area within two minutes to enable them to join the wireless network.

See WPS on page 85 for more information.

Reset Use this button to reboot or reset your CGN.



Press the button and hold it for less than five seconds

to reboot the CGN. The CGN restarts, using your existing settings.



Press the button and hold it for more than five seconds to delete all user-configured settings and restart the CGN using its factory default settings. See

Resetting the CGN on page 24 for more information

on resetting the CGN.

NOTE: Unless you previously backed-up the CGN’s

configuration settings prior to resetting the CGN, the settings cannot be recovered.

USB The CGN provides one USB 2.0 host port, allowing you

to plug in a USB flash disk for mounting and sharing through the LAN interfaces via the Samba protocol (network neighborhood).

The CGN supports the following Windows file systems:



FAT16



FAT32



NTFS

USB devices must not drain more than 500mA

from the USB port. USB devices requiring more than 500mA should be provided with their own power source(s).

LAN1 Use these ports to connect your computers and other LAN2 LAN3 LAN4

network devices, using Category 5 or 6 Ethernet cables with RJ45 connectors.

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HITRON CGN USER’S GUIDE

Table 2: Hardware Connections

CABLE Use this to connect to the Internet via an F-type RF

cable.

POWER Cable modem is plugged in to an electrical outlet and is

and receiving power.

1.3 LEDS

This section describes the CGN’s LEDs (lights).

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HITRON CGN USER’S GUIDE

Figure 3: LEDs

Table 3: LEDs

LED STATUS DESCRIPTION WPS Off The WPS is not enabled.

Green, steady The WPS is enabled. Red, blinking Error: Some error occurred which was not related to

security, such as failed to find any partner or protocol prematurely aborted.

Session Overlap Detected: Protocol detected overlapping operation could be a security risk.

Orange, blinking The protocol is searching for a partner, connecting,

or exchanging network parameters

WIRELESS Off The wireless network is not enabled.

Green, steady The wireless network is enabled, and no data is

being transmitted or received over the wireless network.

Green, blinking The wireless network is enabled, and data is being

transmitted or received over the wireless network.

INTRODUCTION

HITRON CGN USER’S GUIDE

Table 3: LEDs

USB Off The CGN is not linked up USB.

Green, steady The CGN has successfully linked up USB.

LAN/ Front Off No device is connected to the LAN port.

Green, blinking A device is connected to the LAN port via a

Ethernet link, and is transmitting or receiving data.

Green, steady A device has successfully connected to the LAN

port via a Ethernet link.

LAN/ Back Off No device is connected to the relevant LAN port.

Green, blinking A device is connected to the relevant LAN port via a

Fast Ethernet (10/100Mbps) link, and is transmitting or receiving data.

Green, steady A device is connected to the relevant LAN port via a

Fast Ethernet (10/100Mbps) link, but is not transmitting or receiving data.

Blue, blinking A device is connected to the relevant LAN port via a

Gigabit Ethernet (1000Mbps) link, and is transmitting or receiving data.

Blue, steady A device is connected to the relevant LAN port via a

Gigabit Ethernet (1000Mbps) link, but is not transmitting or receiving data.

Status Green, Blinking The CGN’s cabl e modem is registering with the

service provider’s CMTS.

Green The CGN’s cable modem has successfully

registered with the service provider and is ready for data transfer.

US Green, blinking The CGN is searching for an upstream frequency

on the CABLE connection.

Green, steady The CGN has successfully located and locked onto

an upstream frequency on the CABLE connection.

Blue, steady The CGN is engaged in channel bonding on the

upstream connection.

Off There is no upstream activity on the CABLE

connection.

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HITRON CGN USER’S GUIDE

Table 3: LEDs

DS Green, blinking The CGN is searching for a downstream frequency

on the CABLE connection.

Green, steady The CGN has successfully located and locked onto

a downstream frequency on the CABLE connection.

Blue, steady The CGN is engaged in channel bonding on the

downstream connection.

Off There is no downstream activity on the CABLE

connection.

Power Green Cable modem is plugged in to an electrical outlet

and is and receiving power

Off The CGN is not receiving power.

When you turn on the CGN, the LEDs light up in the following order:



Power



Status



The ETH 1~4 LEDs light up as soon as there is activity on the relevant port, and

the WIRELESS LED lights up once the wireless network is ready.



USB



WIRELESS

1.4 IP ADDRESS SETUP

Before you log into the CGN’s GUI, your computer’s IP address must be in the same subnet as the CGN. This allows your computer to communicate with the CGN.

NOTE: See IP Addresses and Subnets on page 27 for background information.

The CGN has a built-in DHCP server that, when active, assigns IP addresses to computers on the LAN. When the DHCP server is active, you can get an IP address automatically. The DHCP server is active by default.

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HITRON CGN USER’S GUIDE

If your computer is configured to get an IP address automatically, or if you are not sure, try to log in to the CGN (see Logging into the CGN on page 22).



If the login screen displays, your computer is already configured correctly.



If the login screen does not display, either the CGN’s DHCP server is not active

or your computer is not configured correctly. Follow the procedure in Manual IP

Address Setup on page 21 and set your computer to get an IP address

automatically. Try to log in again. If you cannot log in, follow the manual IP address setup procedure again, and set a specific IP address as shown. Try to log in again.

NOTE: If you still cannot see the login screen, your CGN’s IP settings may have

been changed from their defaults. If you do not know the CGN’s new address, you should return it to its factory defaults. See Resetting the CGN on page

24. Bear in mind that ALL user-configured settings are lost.

1.4.1 MANUAL IP ADDRESS SETUP

By default, your CGN’s local IP address is 192.168.0.1. If your CGN is using the default IP address, you should set your computer’s IP address to be between

192.168.0.2 and 192.168.0.254.

NOTE: If your CGN DHCP server is active, set your computer to get an IP address

automatically in step 5. The CGN assigns an IP address to your computer. The DHCP server is active by default.

Take the following steps to manually set up your computer’s IP address to connect to the CGN:

NOTE: This example uses Windows XP; the procedure for your operating system

may be different.

1 Click Start, then click Control Panel. 2 In the window that displays, double-click Network Connections. 3 Right-click your network connection (usually Local Area Connection) and click

Properties.

4 In the General tab’s This connection uses the following items list, scroll

down and select Internet Protocol (TCP/IP). Click Properties.

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HITRON CGN USER’S GUIDE

5 You can get an IP address automatically, or specify one manually:



If your CGN’s DHCP server is active, select Get an IP address automatically.



If your CGN’s DHCP server is active, select Use the following IP address. In the IP address field, enter a value between 192.168.0.2 and

192.168.0.254 (default). In the Subnet mask field, enter 255.255.255.0 (default).

NOTE: If your CGN is not using the default IP address, enter an IP address and

subnet mask that places your computer in the same subnet as the CGN.

6 Click OK. The Internet Protocol (TCP/IP) window closes. In the Local Area

Connection Properties window, click OK.

Your computer now obtains an IP address from the CGN, or uses the IP address that you specified, and can communicate with the CGN.

1.5 LOGGING INTO THE CGN

Take the following steps to log into the CGN’s GUI.

NOTE: You can log into the CGN’s GUI via the wireless interface. However, it is

strongly recommended that you configure the CGN via a wired connection on the LAN.

1 Open a browser window. 2 Enter the CGN’s IP address (default 192.168.0.1) in the URL bar. The Login

screen displays.

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HITRON CGN USER’S GUIDE

Figure 4: Login

3 Enter the Username and Password. The default login username is cusadmin,

and the default password is password.

NOTE: The Username and Password are case-sensitive; “password” is not the same

as “Password”.

4 Click Login. The System Info screen displays (see The System Info Screen on

page 33).

1.6 GUI OVERVIEW

This section describes the CGN’s GUI.

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HITRON CGN USER’S GUIDE

Figure 5: GUI Overview

Table 4: GUI Overview

Primary Navigation Bar

Secondary Navigation Bar

Main Window Use this section to read information about your CGN’s

Each item in the Primary Navigation Bar has its own chapter in this User's Guide; items in the Secondary Navigation Bar have their own section within a chapter.

Use this section to move from one part of the GUI to another.

Use this section to move from one related screen to another.

configuration, and make configuration changes.

1.7 RESETTING THE CGN

When you reset the CGN to its factory defaults, all user-configured settings are lost, and the CGN is returned to its initial configuration state.

There are two ways to reset the CGN:



Press the RESET button on the CGN, and hold it in for ten seconds or longer.

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HITRON CGN USER’S GUIDE



Click WAN/LAN > Backup. In the screen that displays, click the Factory Reset

button.

The CGN turns off and on again, using its factory default settings.

NOTE: Depending on your CGN’s previous configuration, you may need to re-

configure your computer’s IP settings; see IP Address Setup on page 20.

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STATUS

HITRON CGN USER’S GUIDE

STATUS

This chapter describes the screens that display when you click Status in the toolbar. It contains the following sections:



Cable Overview on page 26



The System Info Screen on page 33



The Initialization Screen on page 37



The CM Status Screen on page 38



The Password Screen on page 41



The Capability Screen on page 42

2.1 CABLE OVERVIEW

This section describes some of the concepts related to the Cable screens.

2.1.1 DOCSIS

The Data Over Cable Service Interface Specification (DOCSIS) is a telecommunications standard that defines the provision of data services) Internet access) over a traditional cable TV (CATV) network.

Your CGN supports DOCSIS version 3.0.

HITRON CGN USER’S GUIDE

2.1.2 IP ADDRESSES AND SUBNETS

Every computer on the Internet must have a unique Internet Protocol (IP) address. The IP address works much like a street address, in that it identifies a specific location to which information is transmitted. No two computers on a network can have the same IP address.

2.1.2.1 IP ADDRESS FORMAT

IP addresses consist of four octets (8-bit numerical values) and are usually represented in decimal notation, for example 192.168.1.1. In decimal notation, this means that each octet has a minimum value of 0 and a maximum value of 255.

An IP address carries two basic pieces of information: the “network number” (the address of the network as a whole, analogous to a street name) and the “host ID” (analogous to a house number) which identifies the specific computer (or other network device).

2.1.2.2 IP ADDRESS ASSIGNMENT

IP addresses can come from three places:



The Internet Assigned Numbers Agency (IANA)



Your Internet Service Provider



You (or your network devices)

IANA is responsible for IP address allocation on a global scale, and your ISP assigns IP addresses to its customers. You should never attempt to define your own IP addresses on a public network, but you are free to do so on a private network.

In the case of the CGN:



The public network (Wide Area Network or WAN) is the link between the cable

connector and your Internet Service Provider. Your CGN’s IP address on this network is assigned by your service provider.

STATUS

HITRON CGN USER’S GUIDE



The private network (in routing mode - see Routing Mode on page 31) is your

Local Area Network (LAN) and Wireless Local Area Network (WLAN), if enabled. You are free to assign IP addresses to computers on the LAN and WLAN manually, or to allow the CGN to assign them automatically via DHCP (Dynamic Host Configuration Protocol). IANA has reserved the following blocks of IP addresses to be used for private networks only:

Table 5: Private IP Address Ranges

FROM... ...TO

10.0.0.0 10.255.255.255

172.16.0.0 172.31.255.255

192.168.0.0 192.168.255.255 If you assign addresses manually, they must be within the CGN’s LAN subnet.

2.1.2.3 SUBNETS

A subnet (short for sub-network) is, as the name suggests, a separate section of a network, distinct from the main network of which it is a part. A subnet may contain all of the computers at one corporate local office, for example, while the main network includes several offices.

In order to define the extent of a subnet, and to differentiate it from the main network, a subnet mask is used. This “masks” the part of the IP address that refers to the main network, leaving the part of the IP address that refers to the sub-network.

Each subnet mask has 32 bits (binary digits), as does each IP address:



A binary value of 1 in the subnet mask indicates that the corresponding bit in the

IP address is part of the main network.



A binary value of 0 in the subnet mask indicates that the corresponding bit in the

IP address is part of the sub-network.

For example, the following table shows the IP address of a computer (192.168.1.1) expressed in decimal and binary (each cell in the table indicates one octet):

Table 6: IP Address: Decimal and Binary

192 168 0 1 11000000 10101000 00000000 00000001

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The following table shows a subnet mask that “masks” the first twenty-four bits of the IP address, in both its decimal and binary notation.

Table 7: Subnet Mask: Decimal and Binary

255 255 255 0 11111111 11111111 11111111 00000000

This shows that in this subnet, the first three octets (192.168.1, in the example IP address) define the main network, and the final octet (1, in the example IP address) defines the computer’s address on the subnet.

The decimal and binary notations give us the two common ways to write a subnet mask:



Decimal: the subnet mask is written in the same fashion as the IP address:

255.255.255.0, for example.



Binary: the subnet mask is indicated after the IP address (preceded by a forward

slash), specifying the number of binary digits that it masks. The subnet mask

255.255.255.0 masks the first twenty-four bits of the IP address, so it would be written as follows: 192.168.1.1/24.

2.1.3 DHCP

The Dynamic Host Configuration Protocol, or DHCP, defines the process by which IP addresses can be assigned to computers and other networking devices automatically, from another device on the network. This device is known as a DHCP server, and provides addresses to all the DHCP client devices.

In order to receive an IP address via DHCP, a computer must first request one from the DHCP server (this is a broadcast request, meaning that it is sent out to the whole network, rather than just one IP address). The DHCP server hears the requests, and responds by assigning an IP address to the computer that requested it.

If a computer is not configured to request an IP address via DHCP, you must configure an IP address manually if you want to access other computers and devices on the network. See IP Address Setup on page 20 for more information.

By default, the CGN is a DHCP client on the WAN (the CATV connection). It broadcasts an IP address over the cable network, and receives one from the service provider. By default, the CGN is a DHCP server on the LAN; it provides IP addresses to computers on the LAN which request them.

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2.1.4 DHCP LEASE

“DHCP lease” refers to the length of time for which a DHCP server allows a DHCP client to use an IP address. Usually, a DHCP client will request a DHCP lease renewal before the lease time is up, and can continue to use the IP address for an additional period. However, if the client does not request a renewal, the DHCP server stops allowing the client to use the IP address.

This is done to prevent IP addresses from being used up by computers that no longer require them, since the pool of available IP addresses is finite.

2.1.5 MAC ADDRESSES

Every network device possesses a Media Access Control (MAC) address. This is a unique alphanumeric code, given to the device at the factory, which in most cases cannot be changed (although some devices are capable of “MAC spoofing”, where they impersonate another device’s MAC address).

MAC addresses are the most reliable way of identifying network devices, since IP addresses tend to change over time (whether manually altered, or updated via DHCP).

Each MAC address displays as six groups of two hexadecimal digits separated by colons (or, occasionally, dashes) for example 00:AA:FF:1A:B5:74.

NOTE: Each group of two hexadecimal digits is known as an “octet”, since it

represents eight bits.

Bear in mind that a MAC address does not precisely represent a computer on your network (or elsewhere), it represents a network device, which may be part of a computer (or other device). For example, if a single computer has an Ethernet card (to connect to your CGN via one of the LAN ports) and also has a wireless card (to connect to your CGN over the wireless interface) the MAC addresses of the two cards will be different. In the case of the CGN, each internal module (cable modem module, Ethernet module, wireless module, etc.) possesses its own MAC address.

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2.1.6 ROUTING MODE

When your CGN is in routing mode, it acts as a gateway for computers on the LAN to access the Internet. The service provider assigns an IP address to the CGN on the WAN, and all traffic for LAN computers is sent to that IP address. The CGN assigns private IP addresses to LAN computers (when DHCP is active), and transmits the relevant traffic to each private IP address.

NOTE: When DHCP is not active on the CGN in routing mode, each computer on the

LAN must be assigned an IP address in the CGN’s subnet manually.

When the CGN is not in routing mode, the service provider assigns an IP address to each computer connected to the CGN directly. The CGN does not perform any routing operations, and traffic flows between the computers and the service provider.

Routing mode is not user-configurable; it is specified by the service provider in the CGN’s configuration file.

2.1.7 CONFIGURATION FILES

The CGN’s configuration (or config) file is a document that the CGN obtains automatically over the Internet from the service provider’s server, which specifies the settings that the CGN should use. It contains a variety of settings that are not present in the user-configurable Graphical User Interface (GUI) and can be specified only by the service provider.

2.1.8 DOWNSTREAM AND UPSTREAM TRANSMISSIONS

The terms “downstream” and “upstream” refer to data traffic flows, and indicate the direction in which the traffic is traveling. “Downstream” refers to traffic from the service provider to the CGN, and “upstream” refers to traffic from the CGN to the service provider.

2.1.9 CABLE FREQUENCIES

Just like radio transmissions, data transmissions over the cable network must exist on different frequencies in order to avoid interference between signals.

The data traffic band is separate from the TV band, and each data channel is separate from other data channels.

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2.1.10 MODULATION

Transmissions over the cable network are based on a strong, high frequency periodic waveform known as the “carrier wave.” This carrier wave is so called because it “carries” the data signal. The data signal itself is defined by variations in the carrier wave. The process of varying the carrier wave (in order to carry data signal information) is known as “modulation.” The data signal is thus known as the “modulating signal.”

Cable transmissions use a variety of methods to perform modulation (and the “decoding” of the received signal, or “demodulation”). The modulation methods defined in DOCSIS 3 are as follows:



QPSK: Quadrature Phase-Shift Keying



QAM: Quadrature Amplitude Modulation



QAM TCM: Trellis modulated Quadrature Amplitude Modulation

In many cases, a number precedes the modulation type (for example 16 QAM). This number refers to the complexity of modulation. The higher the number, the more data can be encoded in each symbol.

NOTE: In modulated signals, each distinct modulated character (for example, each

audible tone produced by a modem for transmission over telephone lines) is known as a symbol.

Since more information can be represented by a single character, a higher number indicates a higher data transfer rate.

2.1.11 TDMA, FDMA AND SCDMA

Time Division Multiple Access (TDMA), Frequency Division Multiple Access (FDMA) and Synchronous Code Division Multiple Access (SCDMA) are channel access methods that allow multiple users to share the same frequency channel.



TDMA allows multiple users to share the same frequency channel by splitting

transmissions by time. Each user is allocated a number of time slots, and transmits during those time slots.



FDMA allows multiple users to share the same frequency channel by assigning a

frequency band within the existing channel to each user.

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

SCDMA allows multiple users to share the same frequency channel by assigning

a unique orthogonal code to each user.

2.2 THE SYSTEM INFO SCREEN

Use this screen to see general information about your CGN’s hardware, its software, and its connection to the Internet.

NOTE: Most of the information that displays in this screen is for troubleshooting

purposes only. However, you may need to use the MAC Address information when setting up your network.

Click Status > System Info. The following screen displays.

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Figure 6: The Status > System Info Screen

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The following table describes the labels in this screen.

Table 8: The Status > System Info Screen

Device Information

System Time This displays the current date and time. System Uptime This displays the number of days, hours, minutes and

seconds since the CGN was last switched on or rebooted. Model Name This displays the device’s model name. SW Version This displays the version number of the software that

controls the CGN. HW Version This displays the version number of the CGN’s physical

hardware. RF MAC This displays the Media Access Control (MAC) address of

the CGN’s RF module. This is the module that connects to

the Internet through the CATV connection. Serial Number This displays a number that uniquely identifies the device. RG Status This displays whether or not the CGN is in Residential

Gateway (RG) mode.

When the CGN is in Residential Gateway mode, ON

displays. When the CGN is not in Residential Gateway

mode, OFF displays. Wifi Status This displays whether or not the CGN’s wireless network

is active.

When the CGN’s wireless network is active, ON displays.

When the CGN’s wireless network is not active, OFF

displays. NAT Status This displays whether or not the CGN’s Network Address

Translation (NAT) feature is active.

When NAT is active, ON displays. When NAT is not active,

OFF displays. DHCP Status This displays whether or not the CGN’s DHCP server is

active.

When the DHCP server is active, ON displays. When the

DHCP server is not active, OFF displays. Firewall Status This displays whether or not the CGN’s firewall is active.

When the firewall is active, ON displays. When the firewall

is not active, OFF displays.

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Table 8: The Status > System Info Screen (continued)

WAN Information

WAN Address This field displays the CGN’s IP address on the WAN

(Wide Area Network) interface. Subnet Mask This field displays the CGN’s WAN subnet mask. Gateway Address This field displays the address of the device on the WAN

to which the CGN is connected. DNS Server This field displays the Domain Name Servers that the

CGN uses to resolve domain names into IP addresses. Uptime This displays the number of hours, minutes and seconds

that the CGN has been connected to another device over

the WAN interface. Traffic Count This displays the number of bytes received and sent on

the WAN interface.

Wireless Information

SSID This displays the wireless network’s Service Set Identifier.

This is the name of the wireless network, to which wireless

clients connect. Wireless Mode This displays the type of wireless network that the CGN is

using. Channel This displays the wireless channel on which the CGN is

transmitting and receiving. Security Type This displays the type of security the CGN’s wireless

network is currently using. Cipher type This displays the type of encryption that the wireless

network’s security is using:



TKIP displays if it is using the Temporal Key Integrity Protocol.



AES displays if it is using the Advanced Encryption Standard.



TKIP and AES displays if it allows clients using either encryption type to connect to the CGN.

SSID MAC This displays the Media Access Control (MAC) address of

the wireless module, to which wireless clients connect.

LAN Status

MAC Address This displays the Media Access Control (MAC) address of

the CGN’s Ethernet module. This is the module to which

you connect through the LAN ports.

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Table 8: The Status > System Info Screen (continued)

Private LAN IP Address

Subnet Mask This displays the CGN’s LAN subnet mask. Uptime This displays the number of hours, minutes and seconds

Traffic Count This displays the number of bytes received and sent on

This displays the IP address of the CGN’s Ethernet

module. This is the IP address you use to connect with the

CGN’s admin interface via the LAN ports.

that the CGN has been connected to another device over

the LAN interface.

2.3 THE INITIALIZATION SCREEN

This screen displays the steps successfully taken to connect to the Internet over the CABLE connection.

Use this screen for troubleshooting purposes to ensure that the CGN has successfully connected to the Internet; if an error has occurred you can identify the stage at which the failure occurred.

NOTE: This screen displays when you first log in to the CGN.

Click Status > Initialization. The following screen displays.

Figure 7: The Status > Initialization Screen

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For each step:



Process displays when the CGN is attempting to complete a connection step.



Success displays when the CGN has completed a connection step.

2.4 THE CM STATUS SCREEN

Use this screen to discover information about:



The nature of the upstream and downstream connection between the CGN and

the device to which it is connected through the CABLE interface.



IP details of the CGN’s WAN connection.

You can also configure the CGN’s downstream center frequency. Click Status > CM Status. The following screen displays.

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Figure 8: The Status > CM Status Screen

The following table describes the labels in this screen.

Table 9: The Status > CM Status Screen

CM Configuration File Name

This displays the name of the configuration file that the CGN downloaded from your service provider. This file provides the CGN with the service parameter data that it needs to perform its functions correctly.

Network Access This displays whether or not your service provider allows

you to access the Internet over the CABLE connection.



Permitted displays if you can access the Internet.



Denied displays if you cannot access the Internet.

Tune Channel

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Table 9: The Status > CM Status Screen (continued)

Downstream Frequency This displays the center frequency in Megahertz (MHz)

at which the CGN connects over the CABLE interface. If you want the CGN to use a different center frequency,

enter it in the field and click Apply.

NOTE: Do not change the frequency unless you have a

good reason to do so.

Upstream ID This displays the ID number of the channel on which the

upstream signal is to be transmitted. When an upstram connection cannot be made on the specified channel, the CGN attempts to connect on the next channel.

If you want the CGN to attempt to connect on a different channel, enter it in the field and click Apply.

NOTE: Do not change the channel unless you have a

good reason to do so.

Downstream

NOTE: The downstream signal is the signal transmitted to the CGN.

Frequency (MHz) This displays the actual frequency in Megahertz (MHz)

of each downstream data channel to which the CGN is connected.

Modulation This displays the type of modulation that each

downstream channel uses.

Signal Power (dBmV) This displays the power of the signal of each

downstream data channel to which the CGN is connected, in dBmV (decibels above/below 1 millivolt).

Signal Noise Ratio (dB)

This displays the Signal to Noise Ratio (SNR) of each downstream data channel to which the CGN is connected, in dB (decibels).

Upstream

NOTE: The upstream signal is the signal transmitted from the CGN.

Frequency (Hz) This displays the frequency in Herz (Hz) of each

upstream data channel to which the CGN is connected.

Bandwidth (KSym/ sec)

This displays the bandwidth of each upstream data channel to which the CGN is connected (in thousands of symbols per second).

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Table 9: The Status > CM Status Screen (continued)

SCDMA Mode This displays the Synchronous Code Division Multiple

Access (SCDMA) mode of each channel on which the upstream signal is transmitted.

Signal Power (dBmV) This displays the transmitted power of the signal of each

upstream data channel to which the CGN is connected, in dBmV (decibels above/below 1 millivolt).

Channel ID This displays the ID number of each channel on which

the upstream signal is transmitted.

Cable Modem IP Information

IP Address This displays the CGN’s WAN IP address. This IP

address is automatically assigned to the CGN Subnet Mask This displays the CGN’s WAN subnet mask. Gateway IP This displays the IP address of the device to which the

CGN is connected over the CABLE interface. DHCP Lease Time This displays the time that elapses before your device’s

IP address lease expires, and a new IP address is

assigned to it by the DHCP server.

2.5 THE PASSWORD SCREEN

Use this screen to change the password with which you log in to the CGN.

NOTE: If you forget your password, you will need to reset the CGN to its factory

defaults.

Click Status > Password. The following screen displays.

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Figure 9: The Status > Password Screen

The following table describes the labels in this screen.

Table 10: The Status > Password Screen

Enter Current Password Enter the password with which you currently log into the

CGN Enter New Password Enter and re-enter the password you want to use to log Re-enter New Password

into the CGN. Password Idle Time Enter the number of minutes of inactivity after which you

should be automatically logged out of the CGN. Once

this period elapses, you will need to log in again. Apply Click this to save your changes to the fields in this

screen. Cancel Click this to return the fields in this screen to their last-

saved values without saving your changes. Help Click this to see information about the fields in this

screen.

2.6 THE CAPABILITY SCREEN

Use this screen to enable or disable the CGN’s residential gateway and Universal Plug n Play (UPnP) functions.

Disabling the residential gateway feature sets the unit to use bridge mode only. Use this mode when your network is already using another router.

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Click Status > Capability. The following screen displays.

Figure 10: The Status > Capability Screen

The following table describes the labels in this screen.

Table 11: The Status > Capability Screen

Residential Gateway function

Select the checkbox to enable the CGN’s residential

gateway features, or deselect the checkbox to disable

them. UPnP Select the checkbox to enable the CGN’s Universal Plug

n Play features, or deselect the checkbox to disable

them. HNAP Select the checkbox to enable the CGN’s Home

Network Administration Protocol features, or deselect

the checkbox to disable them. USB Select the checkbox to enable the CGN’s USB media

sharing capability, or deselect the checkbox to disable

them.

NOTE: This option is available to logged-in MSO users

only.

When you select this checkbox and apply your changes,

the CGN reboots. Once it has successfully rebooted, the

WAN/LAN > Shared Media screen displays in the

cusadmin user interface.

Apply Click this to save your changes to the fields in this

screen. Cancel Click this to return the fields in this screen to their last-

saved values without saving your changes. Help Click this to see information about the fields in this

screen.

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WAN/LAN

This chapter describes the screens that display when you click WAN/LAN in the toolbar. It contains the following sections:



WAN/LAN Overview on page 45



The IP Screen on page 47



The Shared Media Screen on page 50



The Debug Screen on page 51



The Backup Screen on page 52

3.1 WAN/LAN OVERVIEW

This section describes some of the concepts related to the WAN/LAN screens.

3.1.1 WAN AND LAN

A Local Area Network (LAN) is a network of computers and other devices that usually occupies a small physical area (a single building, for example). Your CGN’s LAN consists of all the computers and other networking devices connected to the LAN 1~4 ports. This is your private network (in routing mode - see Routing Mode on page 31).

The LAN is a separate network from the Wide Area Network (WAN). In the case of the CGN, the WAN refers to all computers and other devices available on the cable connection.

By default, computers on the WAN cannot identify individual computers on the LAN; they can see only the CGN. The CGN handles routing to and from individual computers on the LAN.

HITRON CGN USER’S GUIDE

3.1.2 LAN IP ADDRESSES AND SUBNETS

IP addresses on the LAN are controlled either by the CGN’s built-in DHCP server (see DHCP on page 29), or by you (when you manually assign IP addresses to your computers).

For more information about IP addresses and subnets in general, see IP Addresses

and Subnets on page 27.

3.1.3 DNS AND DOMAIN SUFFIX

A domain is a location on a network, for instance example.com. On the Internet, domain names are mapped to the IP addresses to which they should refer by the Domain Name System. This allows you to enter “www.example.com” into your browser and reach the correct place on the Internet even if the IP address of the website’s server has changed.

Similarly, the CGN allows you to define a Domain Suffix to the LAN. When you enter the domain suffix into your browser, you can reach the CGN no matter what IP address it has on the LAN.

3.1.4 DEBUGGING (PING AND TRACEROUTE)

The CGN provides a couple of tools to allow you to perform network diagnostics on the LAN:



Ping: this tool allows you to enter an IP address and see if a computer (or other

network device) responds with that address on the network. The name comes from the pulse that submarine SONAR emits when scanning for underwater objects, since the process is rather similar. You can use this tool to see if an IP address is in use, or to discover if a device (whose IP address you know) is working properly.



Traceroute: this tool allows you to see the route taken by data packets to get

from the CGN to the destination you specify. You can use this tool to solve routing problems, or identify firewalls that may be blocking your access to a computer or service.

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3.2 THE IP SCREEN

Use this screen to:



View information about the CGN’s connection to the WAN



Enable or disable manual DNS assignment



Define DNS servers for manual DNS assignment



Configure the CGN’s LAN IP address, subnet mask and domain suffix



Configure the CGN’s internal DHCP server



Define how the CGN assigns IP addresses on the LAN



See information about the network devices connected to the CGN on the LAN.

Click WAN/LAN > IP. The following screen displays.

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Figure 11: The WAN/LAN > IP Screen

The following table describes the labels in this screen.

Table 12: The WAN/LAN > IP Screen

WAN Information

WAN Address This field displays the CGN’s IP address on the WAN

(Wide Area Network) interface. Subnet Mask This field displays the CGN’s WAN subnet mask. Gateway Address This field displays the address of the device on the WAN

to which the CGN is connected.

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Table 12: The WAN/LAN > IP Screen (continued)

Assign DNS Manually



Select the checkbox to enable manual DNS server assignment, and enter the DNS servers that you want to use in the DNS Server fields below.



Deslect the checkbox to disable manual DNS server assignment. The CGN uses the DNS servers assigned automatically when it receives an IP address over the WAN.

It is strongly recommended that you do not enable manual

DNS server assignment unless you have good reason to

do so. DNS Server These fields display the Domain Name Servers that the

CGN uses to resolve domain names into IP addresses.

If you selected the Assign DNS Manually checkbox,

enter the DNS servers that you want to use in these fields.

Private LAN IP Setting

IP Address Use this field to define the IP address of the CGN on the

LAN. Subnet Mask Use this field to define the LAN subnet. Use dotted

decimal notation (for example, 255.255.255.0). Domain Suffix Use this field to define the domain that you can enter into a

Web browser (instead of an IP address) to reach the CGN

on the LAN.

It is suggested that you make a note of your device’s

Domain Suffix in case you ever need to access the

CGN’s GUI without knowledge of its IP address.

Private LAN DHCP Setting

Enable LAN DHCP Select this if you want the CGN to provide IP addresses to

network devices on the LAN automatically.

Deselect this if you already have a DHCP server on your

LAN, or if you wish to assign IP addresses to your

computers and other network devices manually. Lease Time Use this field to define the time after which the CGN

renews the IP addresses of all the network devices

connected to the CGN on the LAN (when DHCP is

enabled). DHCP Start IP Use this field to specify the IP address at which the CGN

begins assigning IP addresses to devices on the LAN

(when DHCP is enabled).

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Table 12: The WAN/LAN > IP Screen (continued)

DHCP End IP Use this field to specify the IP address at which the CGN

stops assigning IP addresses to devices on the LAN

(when DHCP is enabled).

NOTE: Devices requesting IP addresses once the DHCP

pool is exhausted are not assigned an IP address.

Connected Computers

Host Name This displays the name of each network device connected

on the LAN. IP Address This displays the IP address of each network device

connected on the LAN. MAC Address This displays the Media Access Control (MAC) address of

each network device connected on the LAN. Type This displays whether the device’s IP address was

assigned by DHCP (DHCP-IP), or self-assigned. Interface This displays whether the device is connected on the LAN

(Ethernet) or the WLAN (Wireless(x), where x denotes

the wireless mode; b, g or n).

Apply Click this to save your changes to the fields in this screen. Cancel Click this to return the fields in this screen to their last-

saved values without saving your changes.

Help Click this to see information about the fields in this screen.

3.3 THE SHARED MEDIA SCREEN

Use this screen to manage and share data stored on devices connected to the CGN’s USB port. The CGN provides one USB 2.0 host port, allowing you to plug in a USB flash disk for mounting and sharing through the LAN interfaces via the Samba protocol (network neighborhood).

NOTE: This screen is not available unless a logged-in MSO admin user previously

enabled the USB option in the Status > Capability screen; see The Capability Screen on page 42 for more information.

Click WAN/LAN > Shared Media. The following screen displays.

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Figure 12: The WAN/LAN > Shared Media Screen

The following table describes the labels in this screen.

Table 13: The WAN/LAN > Shared Media Screen

Group ID Specify the name of the Network Neighborhood

workgroup whose users may access the shared media on the USB device.

No. This field displays the index number of the connected

USB device. When no USB device is connected, no number displays

in this column.

Name This field displays the identifying name of the connected

USB device.



When no USB device is connected, no name displays in this column.



When a USB device is connected, click its Name to view the files on the device. These files are shared with the relevant user group (defined in the Group ID field).

Apply Click this to save your changes to the fields in this

screen.

Refresh Click this to reload the information in this screen. Do this

if you connect or disconnect a device from the USB port and the information in this screen does not update automatically.

Help Click this to see information about the fields in this

screen.

3.4 THE DEBUG SCREEN

Use this screen to perform ping and traceroute tests on IP addresses or URLs.

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Click WAN/LAN > Debug. The following screen displays.

Figure 13: The WAN/LAN > Debug Screen

The following table describes the labels in this screen.

Table 14: The WAN/LAN > Debug Screen

IP/URL Enter the IP address or URL that you want to test. Method Select the type of test that you want to run on the IP/

URL that you specified. Run Click this to perform the test. Help Click this to see information about the fields in this

screen.

3.5 THE BACKUP SCREEN

Use this screen to back up your CGN’s settings to your computer, to load settings from a backup you created earlier, to reboot your CGN, or to return it to its factory default settings.

Click WAN/LAN > Backup. The following screen displays.

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Figure 14: The WAN/LAN > Backup Screen

The following table describes the labels in this screen.

Table 15: The LAN > Backup Screen

Backup/Restore Setting

Backup Settings Locally

Restore Settings Locally

Click this to create a backup of all your CGN’s settings

on your computer.

Use these fields to return your CGN’s settings to those

specified in a backup that you created earlier.

Click Choose File to select a backup, then click

Restore to return your CGN’s settings to those specified

in the backup. Reboot/Factory Reset

Reboot Click Reboot to restart your CGN. Factory Reset Click Factory to return your CGN to its factory default

settings.

NOTE: When you do this, all your user-configured

settings are lost, and cannot be retrieved.

Help Click this to see information about the fields in this

screen.

WAN/LAN

FIREWALL

HITRON CGN USER’S GUIDE

FIREWALL

This chapter describes the screens that display when you click Firewall in the toolbar. It contains the following sections:



Firewall Overview on page 54



The Firewall Options Screen on page 56



The Filter Setting Screen on page 57



The Forwarding Screen on page 65



The Port Triggering Screen on page 69



The DMZ Screen on page 72

4.1 FIREWALL OVERVIEW

This section describes some of the concepts related to the Firewall screens.

4.1.1 FIREWALL

The term “firewall” comes from a construction technique designed to prevent the spread of fire from one room to another. Similarly, your CGN’s firewall prevents intrusion attempts and other undesirable activity originating from the WAN, keeping the computers on your LAN safe. You can also use filtering techniques to specify the computers and other devices you want to allow on the LAN, and prevent certain traffic from going from the LAN to the WAN.

HITRON CGN USER’S GUIDE

4.1.2 INTRUSION DETECTION SYSTEM

An intrusion detection system monitors network activity, looking for policy violations, and malicious or suspicious activity. The CGN’s intrusion detection system logs all such activity to the Firewall > Local Logs screen.

4.1.3 PING

The CGN allows you to use the ping utility on the LAN (in the WAN/LAN > Debug screen) and also on the WAN (in the Firewall > Firewall Options screen). For more information, see Debugging (Ping and Traceroute) on page 46.

4.1.4 MAC FILTERING

Every networking device has a unique Media Access Control (MAC) address that identifies it on the network. When you enable MAC address filtering on the CGN’s firewall, you can set up a list of MAC addresses, and then specify whether you want to:



Deny the devices on the list access to the CGN and the network (in which case

all other devices can access the network)



Allow the devices on the list to access the network (in which case no other

devices can access the network)

4.1.5 IP FILTERING

IP filtering allows you to prevent computers on the LAN from sending certain types of data to the WAN. You can use this to prevent unwanted outgoing communications. Specify the IP address of the computer on the LAN from which you want to prevent communications, and specify the port range of the communications you want to prevent. The CGN discards outgoing data packets that match the criteria you specified.

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4.1.6 PORT FORWARDING

Port forwarding allows a computer on your LAN to receive specific communications from the WAN. Typically, this is used to allow certain applications (such as gaming) through the firewall, for a specific computer on the LAN. Port forwarding is also commonly used for running a public HTTP server from a private network.

You can set up a port forwarding rule for each application for which you want to open ports in the firewall. When the CGN receives incoming traffic from the WAN with a destination port that matches a port forwarding rule, it forwards the traffic to the LAN IP address and port number specified in the port forwarding rule.

NOTE: For information on the ports you need to open for a particular application,

consult that application’s documentation.

4.1.7 PORT TRIGGERING

Port triggering is a means of automating port forwarding. The CGN scans outgoing traffic (from the LAN to the WAN) to see if any of the traffic’s destination ports match those specified in the port triggering rules you configure. If any of the ports match, the CGN automatically opens the incoming ports specified in the rule, in anticipation of incoming traffic.

4.1.8 DMZ

In networking, the De-Militarized Zone (DMZ) is a part of your LAN that has been isolated from the rest of the LAN, and opened up to the WAN. The term comes from the military designation for a piece of territory, usually located between two opposing forces, that is isolated from both and occupied by neither.

4.2 THE FIREWALL OPTIONS SCREEN

Use this screen to turn firewall features on or off. You can enable or disable the CGN’s intrusion detection system, and allow or prevent responses to ICMP requests from the WAN.

Click Firewall > Firewall Options. The following screen displays.

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Figure 15: The Firewall > Firewall Options Screen

The following table describes the labels in this screen.

Table 16: The Firewall > Firewall Options Screen

Firewall



Select this to turn the firewall on.



Deselect this to turn the firewall off.

NOTE: It is strongly recommended that you enable the

CGN's firewall unless LAN protection is provided by another device or software.

Intrusion Detection System

Ping on WAN Interface

Apply Click this to save your changes to the fields in this

Cancel Click this to return the fields in this screen to their last-

Help Click this to see information about the fields in this



Select this to turn the intrusion detection system off.



Deselect this to turn the intrusion detection system on.



Select this to prevent responses to ICMP requests originating from the WAN.



Select this to allow responses to ICMP requests originating from the WAN.

screen.

saved values without saving your changes.

screen.

4.3 THE FILTER SETTING SCREEN

Use this screen to configure Media Access Control (MAC) address filtering on the LAN, and to configure IP filtering.

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NOTE: To configure MAC address filtering on the wireless network, see The Access

Control Screen on page 93.

You can set the CGN to allow only certain devices to access the CGN and the network, or to deny certain devices access.

NOTE: To see a list of all the computers connected to the CGN on the LAN, click the

Connected Computers button in the Firewall > IP Filtering, Forwarding, Port Triggering or Firewall Options screens.

You can turn IP filtering on or off, and configure new and existing IP filtering rules. Click Firewall > Filter Setting. The following screen displays.

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Figure 16: The Firewall > Filter Setting Screen

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The following table describes the labels in this screen.

Table 17: The Firewall > Filter Setting Screen

MAC Filter Options

MAC Filter Options Use this field to control whether the CGN performs MAC

filtering.



Select Allow-All to turn MAC filtering off. All devices may access the CGN and the network.



Select Allow to permit only devices with the MAC addresses you set up in the Allow Table to access the CGN and the network. All other devices are denied access.



Select Deny to permit all devices except those with the MAC addresses you set up in the Deny Table to access the CGN and the network. The specified devices are denied access.

Allow Table (up to 16 Items)

# This displays the index number assigned to the permitted

device. Device Name This displays the name you gave to the permitted device. MAC Address This displays the MAC address of the permitted device. Delete Select a permitted device’s radio button ( ) and click this

to remove the device from the list. The device may no

longer access the CGN and the network.

NOTE: Make sure you do not delete your management

computer from the list; if you do so, you will need to log back in from another computer, or reset the CGN.

Deny Table (up to 16 Items)

# This displays the index number assigned to the denied

device. Device Name This displays the name you gave to the denied device. MAC Address This displays the MAC address of the denied device. Delete Select a denied device’s radio button ( ) and click this to

remove the device from the list. The device may now

access the CGN and the network.

Auto-Learned LAN Devices

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Table 17: The Firewall > Filter Setting Screen (continued)

Device Name This displays the name of each network device that has

connected to the CGN on the LAN. To change the name

assigned to a device, edit it in the relevant field. MAC Address This displays the MAC address of each network device

that has connected to the CGN on the LAN. Type Use this field to specify the list to which you want to add

the device.



Select Allow to add the device to the Allow Table.



Select Deny to add the device to the Deny Table.

Manually-Added LAN Devices

Device Name Enter the name to associate with a network device that

you want to permit or deny access to the CGN and the

network.

NOTE: This name is arbitrary, and does not affect

functionality in any way.

MAC Address Specify the MAC address of the network device that you

want to permit or deny access to the CGN and the

network. Type Use this field to specify the list to which you want to add

the device.



Select Allow to add the device to the Allow Table.



Select Deny to add the device to the Deny Table. Add Click this to add the device to the list you specified. Cancel Click this to clear the Manually-Added LAN Devices

fields.

Apply Click this to save your changes to the fields in the Mac

Filter tables.

Cancel Click this to return the fields in the Mac Filter tables to

their last-saved values without saving your changes.

Help Click this to see information about the fields in this screen.

IP Filtering Options

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Table 17: The Firewall > Filter Setting Screen (continued)

All IP Filtering Rules Use this to turn IP filtering on or off.



Deselect the checkbox to enable IP filtering.



Select the checkbox to disable IP filtering (default).

NOTE: You can add, edit or delete IP filtering rules only

when this checkbox is deselected.

Select Select an IP filtering rule’s radio button ( ) before

clicking Edit or Delete.

# This displays the arbitrary identification number assigned

to the IP filtering rule.

Application Name This displays the arbitrary name you assigned to the rule

when you create it.

Port Range This displays the start and end values of the ports to which

communications from the specified IP addresses is not permitted.

Protocol This displays the type of communications that are not

permitted:



TCP displays if communications via the Transmission

Control Protocol are not permitted.



UDP displays if communications via the User

Datagram Protocol are not permitted.



TCP/UDP displays if communications via the

Transmission Control Protocol and the User Datagram

Protocol are not permitted.

IP Address Range This displays the start and end IP address from which

communications to the specified ports are not permitted.

Enable Use this field to turn each IP filtering rule on or off.



Select this checkbox to enable the IP filtering rule.



Deselect this checkbox to disable the IP filtering rule.

Add New Click this to define a new IP filtering rule. See Adding or

Editing an IP Filtering Rule on page 63 for information on

the screen that displays.

Edit Select an IP filtering rule’s radio button ( ) and click this

to make changes to the rule. See Adding or Editing an IP

Filtering Rule on page 63 for information on the screen

that displays.

FIREWALL

HITRON CGN USER’S GUIDE

Table 17: The Firewall > Filter Setting Screen (continued)

Delete Select an IP filtering rule’s radio button ( ) and click this

to remove the rule. The deleted rule’s information cannot be retrieved.

Apply Click this to save your changes to the fields in the IP

Filtering Options section.

Cancel Click this to return the fields in the IP Filtering Options

section to their last-saved values without saving your changes.

Help Click this to see information about the fields in this screen.

4.3.1 ADDING OR EDITING AN IP FILTERING RULE



To add a new IP filtering rule, click Add in the Firewall > Filter Setting screen’s

IP Filtering Options section.



To edit an existing IP filtering rule, select the rule’s radio button ( ) in the

Firewall > Filter Setting screen’s IP Filtering Options section and click the Edit button.

NOTE: Ensure that the Disabled checkbox is deselected in order to add or edit IP

filtering rules.

The following screen displays.

Figure 17: The Firewall > Filter Settings > Add/Edit Screen

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The following table describes the labels in this screen.

Table 18: The Firewall > Filter Settings > Add/Edit Screen

Application Name Enter a name for the application that you want to block.

NOTE: This name is arbitrary, and does not affect

functionality in any way.

Port Range Use these fields to specify the target port range to which

communication should be blocked. Enter the start port number in the first field, and the end

port number in the second field. To specify only a single port, enter its number in both

fields.

Protocol Use this field to specify whether the CGN should block

communication via:



Transmission Control Protocol (TCP)



User Datagram Protocol (UDP)



Both TCP and UDP.

NOTE: If in doubt, leave this field at its default (Both).

IP Address Range Use these fields to specify the range of local computers’

IP addresses from which communications should be blocked.

Enter the start IP address in the first field, and the end IP address in the second.

To specify only a single IP address, enter it in both fields.

Connected Computers Click this to see a list of the computers currently

connected to the CGN on the LAN.

Back Click this to return to the Firewall > Filter Settings

screen without saving your changes to the IP filtering rule.

Apply Click this to save your changes to the fields in this

screen.

Cancel Click this to return the fields in this screen to their last-

saved values without saving your changes.

Help Click this to see information about the fields in this

screen.

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4.4 THE FORWARDING SCREEN

Use this screen to configure port forwarding between computers on the WAN and computers on the LAN. You can turn port forwarding on or off and configure new and existing port forwarding rules.

Click Firewall > Forwarding. The following screen displays.

Figure 18: The Firewall > Forwarding Screen

The following table describes the labels in this screen.

Table 19: The Firewall > Forwarding Screen

All Port Forwarding Rules Use this field to turn port forwarding on or off.



Select the checkbox to enable port forwarding.



Deselect the checkbox to disable port forwarding.

Select Select a port forwarding rule’s radio button ( ) before

clicking Edit or Delete.

# This displays the arbitrary identification number

assigned to the port forwarding rule.

Application Name This displays the arbitrary name you assigned to the rule

when you created it.

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Table 19: The Firewall > Forwarding Screen (continued)

Port Range These fields display the ports to which the rule applies:



The Public field displays the incoming port range. These are the ports on which the CGN received traffic from the originating host on the WAN.



The Private field displays the port range to which the

CGN forwards traffic to the device on the LAN.

Protocol This field displays the protocol or protocols to which this

rule applies:



Transmission Control Protocol (TCP)



User Datagram Protocol (UDP)



Transmission Control Protocol and User Datagram Protocol (TCP/UDP)



Generic Routing Encapsulation (GRE)



Encapsulating Security Protocol (ESP)

IP Address This displays the IP address of the computer on the LAN

to which traffic conforming to the Public Port Range and Protocol conditions is forwarded.

Enable Use this field to turn each port forwarding rule on or off.



Select this checkbox to enable the port forwarding rule.



Deselect this checkbox to disable the port forwarding

rule.

Add New Click this to define a new port forwarding rule. See

Adding or Editing a Port Forwarding Rule on page 67 for

information on the screen that displays.

Edit Select a port forwarding rule’s radio button ( ) and

click this to make changes to the rule. See Adding or

Editing a Port Forwarding Rule on page 67 for

information on the screen that displays.

Delete Select a port forwarding rule’s radio button ( ) and

click this to remove the rule. The deleted rule’s information cannot be retrieved.

Apply Click this to save your changes to the fields in this

screen.

FIREWALL

HITRON CGN USER’S GUIDE

Table 19: The Firewall > Forwarding Screen (continued)

Cancel Click this to return the fields in this screen to their last-

saved values without saving your changes.

Help Click this to see information about the fields in this

screen.

4.4.1 ADDING OR EDITING A PORT FORWARDING RULE



To add a new port forwarding rule, click Add in the Firewall > Forwarding screen.



To edit an existing port forwarding rule, select the rule’s radio button ( ) in the Firewall > Forwarding screen and click the Edit button.

NOTE: Ensure that the Disabled checkbox is disabled in order to add or edit port

forwarding rules.

The following screen displays.

Figure 19: The Firewall > Forwarding > Add/Edit Screen

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The following table describes the labels in this screen.

Table 20: The Firewall > Forwarding > Add/Edit Screen

Application Name Enter a name for the application for which you want to

create the rule.

NOTE: This name is arbitrary, and does not affect

functionality in any way.

Public Port Range Use these fields to specify the incoming port range.

These are the ports on which the CGN received traffic from the originating host on the WAN.

Enter the start port number in the first field, and the end port number in the second field.

To specify only a single port, enter its number in both fields.

Private Port Range Use these fields to specify the ports to which the

received traffic should be forwarded. Enter the start port number in the first field. The number

of ports must match that specified in the Public Port Range, so the CGN completes the second field automatically.

Protocol Use this field to specify whether the CGN should forward

traffic via:



Transmission Control Protocol (TCP)



User Datagram Protocol (UDP)



Transmission Control Protocol and User Datagram Protocol (TCP/UDP)



Generic Routing Encapsulation (GRE)



Encapsulating Security Protocol (ESP)

NOTE: If in doubt, leave this field at its default (TCP/

UDP).

IP Address Use this field to enter the IP address of the computer on

the LAN to which you want to forward the traffic.

Connected Computers Click this to see a list of the computers currently

connected to the CGN on the LAN.

Back Click this to return to the Firewall > Forwarding screen

without saving your changes to the port forwarding rule.

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Table 20: The Firewall > Forwarding > Add/Edit Screen

Apply Click this to save your changes to the fields in this

screen.

Cancel Click this to return the fields in this screen to their last-

saved values without saving your changes.

Help Click this to see information about the fields in this

screen.

4.5 THE PORT TRIGGERING SCREEN

Use this screen to configure port triggering. You can turn port triggering on or off and configure new and existing port triggering rules.

Click Firewall > Port Triggering. The following screen displays.

Figure 20: The Firewall > Port Triggering Screen

The following table describes the labels in this screen.

Table 21: The Firewall > Port Triggering Screen

All Port Triggering Rules Use this field to turn port triggering on or off.



Select the checkbox to enable port triggering.



Deselect the checkbox to disable port triggering.

Select Select a port triggering rule’s radio button ( ) before

clicking Edit or Delete.

# This displays the arbitrary identification number

assigned to the port triggering rule.

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Table 21: The Firewall > Port Triggering Screen

Application Name This displays the arbitrary name you assigned to the

rule when you created it.

Port Range These fields display the ports to which the rule applies:



The Trigger field displays the range of outgoing ports. When the CGN detects activity (outgoing traffic) on these ports from computers on the LAN, it automatically opens the Target ports.



The Target field displays the range of triggered ports. These ports are opened automatically when the CGN detects activity on the Trigger ports from

computers on the LAN. Protocol This displays the protocol of the port triggering rule. Timeout (ms) This displays the time (in milliseconds) after the CGN

opens the Target ports that it should close them.

Enable Use this field to turn each port triggering rule on or off.



Select this checkbox to enable the port triggering

rule.



Deselect this checkbox to disable the port triggering

rule. Add New Click this to define a new port triggering rule. See

Adding or Editing a Port Triggering Rule on page 71 for

information on the screen that displays.

Edit Select a port triggering rule’s radio button ( ) and click

this to make changes to the rule. See Adding or Editing

a Port Triggering Rule on page 71 for information on the

screen that displays.

Delete Select a port triggering rule’s radio button ( ) and click

this to remove the rule. The deleted rule’s information cannot be retrieved.

Apply Click this to save your changes to the fields in this

screen.

Cancel Click this to return the fields in this screen to their last-

saved values without saving your changes.

Help Click this to see information about the fields in this

screen.

FIREWALL

HITRON CGN USER’S GUIDE

4.5.1 ADDING OR EDITING A PORT TRIGGERING RULE



To add a new port triggering rule, click Add in the Firewall > Port Triggering screen.



To edit an existing port triggering rule, select the rule’s radio button ( ) in the Firewall > Port Triggering screen and click the Edit button.

The following screen displays.

Figure 21: The Firewall > Port Triggering > Add/Edit Screen

The following table describes the labels in this screen.

Table 22: The Firewall > Port Triggering > Add/Edit Screen

Application Name Enter a name for the application for which you want to

create the rule.

NOTE: This name is arbitrary, and does not affect

functionality in any way.

Trigger Port Range Use these fields to specify the trigger ports. When the

CGN detects activity on any of these ports originating from a computer on the LAN, it automatically opens the Target ports in expectation of incoming traffic.

Enter the start port number in the first field, and the end port number in the second field.

To specify only a single port, enter its number in both fields.

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Table 22: The Firewall > Port Triggering > Add/Edit Screen

Target Port Range Use these fields to specify the target ports. The CGN

opens these ports in expectation of incoming traffic whenever it detects activity on any of the Trigger ports. The incoming traffic is forwarded to these ports on the computer connected to the LAN.

Enter the start port number in the first field, and the end port number in the second field.

To specify only a single port, enter its number in both fields.

Protocol Use this field to specify whether the CGN should activate

this trigger when it detects activity via:



Transmission Control Protocol (TCP)



User Datagram Protocol (UDP)



Transmission Control Protocol and User Datagram Protocol (Both)

NOTE: If in doubt, leave this field at its default (Both).

Timeout (ms) Enter the time (in milliseconds) after the CGN opens the

Target ports that it should close them.

Connected Computers Click this to see a list of the computers currently

connected to the CGN on the LAN.

Back Click this to return to the Firewall > Forwarding screen

without saving your changes to the port forwarding rule.

Apply Click this to save your changes to the fields in this

screen.

Cancel Click this to return the fields in this screen to their last-

saved values without saving your changes.

Help Click this to see information about the fields in this

screen.

4.6 THE DMZ SCREEN

Use this screen to configure your network’s Demilitarized Zone (DMZ).

NOTE: Only one device can be on the DMZ at a time.

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Click Firewall > DMZ. The following screen displays.

Figure 22: The Firewall > DMZ Screen

The following table describes the labels in this screen.

Table 23: The Firewall > DMZ Screen

Enable DMZ Host Use this field to turn the DMZ on or off.



Select the checkbox to enable the DMZ.



Deselect the checkbox to disable the DMZ.

Computers that were previously in the DMZ are now

on the LAN. Connected Computers Click this to see a list of the computers currently

connected to the CGN on the LAN. To add a connected computer to the DMZ, click its Add button and click Apply in the screen that displays.

[...] IP Address [...] Enter the IP address of the computer that you want to

add to the DMZ.

Apply Click this to save your changes to the fields in this

screen.

Cancel Click this to return the fields in this screen to their last-

saved values without saving your changes.

Help Click this to see information about the fields in this

screen.

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PARENTAL CONTROL

This chapter describes the screens that display when you click Parent Control in the toolbar. It contains the following sections:



Parental Control Overview on page 74



The Website Blocking Screen on page 75



The Scheduling Screen on page 77



The Email / Syslog Alert Screen on page 79

5.1 PARENTAL CONTROL OVERVIEW

This section describes some of the concepts related to the Parental Control screens.

5.1.1 WEBSITE BLOCKING

The Parental Control screens allow you to block access from computers on the LAN to certain websites, or websites whose URLs (website addresses) contain the keywords you specify.

You can also specify “trusted” computers, which should be exempted from website blocking, and you can schedule website blocking so that it is only in effect at certain times (evenings and weekends, for example).

HITRON CGN USER’S GUIDE

5.2 THE WEBSITE BLOCKING SCREEN

Use this screen to block access from the LAN to certain websites. You can also specify trusted computers, which are not subject to the blocking filter.

NOTE: To apply the blocking filter only at certain times, use the Parental Control >

Scheduling screen.

Click Parental Control > Web Site Blocking. The following screen displays.

Figure 23: The Parental Control > Web Site Blocking Screen

PARENTAL CONTROL

HITRON CGN USER’S GUIDE

The following table describes the labels in this screen.

Table 24: The Parental Control > Web Site Blocking Screen

Web Site Blocking Options

Enable Web Site Blocking

New Key Word/URL Blocking

Blocked Key Words/ URLs

Use this field to turn web site blocking on or off.



Select the checkbox to enable web site blocking.



Deselect the checkbox to disable web site blocking.

Use these fields to configure the websites to which users on the LAN are denied access:



Enter a URL (for example, “www.example.com”) to block access to that website only.



Enter a keyword (for example, “example”) to block access to all websites that contain the keyword in their URL (for example, “www.example.com”, “www.example.org”, “www.someotherwebsite.com/ example” and so forth).

Click Add to add the URL or keyword to the Blocked Key Words/URLs list.

This displays the list of websites and keywords to which users on the LAN are denied access.



Select a URL or keyword and click Remove to delete

it from the list.



Click Clear List to delete all the URLs and keywords from the list.

Trusted Computers

New Computer MAC Address

Enter a computer’s Media Access Control (MAC) address and click Add to include it in the trusted computer list.

Trusted Computer List

This displays a list of the computers which are exempt from the website blocking filter, identified by their MAC addresses.

Connected Computers

Click this to see a list of the computers that are currently connected to the CGN. To add a computer to the New Computer MAC Address field, select its Add checkbox and click Apply in the screen that displays.

Remove Select a computer’s MAC address from the Connected

Computers list and click this to delete it from the list.

PARENTAL CONTROL

HITRON CGN USER’S GUIDE

Table 24: The Parental Control > Web Site Blocking Screen (continued)

Clear List Click this to delete all the computers’ MAC addresses

from the list.

Apply Click this to save your changes to the fields in this

screen.

Cancel Click this to return the fields in this screen to their last-

saved values without saving your changes.

Help Click this to see information about the fields in this

screen.

5.3 THE SCHEDULING SCREEN

Use this screen to control when the website blocking filter should be in effect.

NOTE: To configure the website blocking filter, use the Parent Control > Web Site

Blocking screen.

Click Parent Control > Scheduling. The following screen displays.

PARENTAL CONTROL

HITRON CGN USER’S GUIDE

Figure 24: The Parental Control > Scheduling Screen

The following table describes the labels in this screen.

Table 25: The Parental Control > Scheduling Screen

Days of the Week Select the days of the week on which you want the

website blocking filter to be in effect.

Time of Day Use these fields to control the time that the website

blocking filter should be in effect:



Select All Day to apply the website blocking filter at

all times.



To apply the website blocking filter only at certain

times of day, deselect All Day. Use the Start fields

to define the time that the filter should come into

effect, and use the End fields to define the time that

the filter should cease being in effect. Apply Click this to save your changes to the fields in this

screen.

PARENTAL CONTROL

HITRON CGN USER’S GUIDE

Table 25: The Parental Control > Scheduling Screen (continued)

Cancel Click this to return the fields in this screen to their last-

saved values without saving your changes.

Help Click this to see information about the fields in this

screen.

5.4 THE EMAIL / SYSLOG ALERT SCREEN

Use this screen to forward information to a target email address or system log each time the firewall alert is triggered, and to define the time at which emails should be sent and/or log entries created.

The firewall must be enabled for alerts to be triggered. Click Parent Control > Email/Syslog Alert. The following screen displays.

Figure 25: The Parental Control > Email / Syslog Alert Screen

PARENTAL CONTROL

HITRON CGN USER’S GUIDE

The following table describes the labels in this screen.

Table 26: The Parental Control > Email / Syslog Alert Screen

Mail Server Configuration Use this section to define the location of the transmitting

email server, and the email address from which admin emails appear to originate.

SMTP Server Address

Sender’s Email Address

Mail Server Authentication

Enter the address of the email server from which admin emails should be sent.

Enter the email address from which admin emails should appear to originate.

Use this section to enter the user credentials for the defined email server.

User Name Enter the user name for your account on the defined

email server.

Password Enter the password associated with the above user

name.

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HITRON CGN USER’S GUIDE

Table 26: The Parental Control > Email / Syslog Alert Screen (continued)

Recipient List (up to 4 items)

Use this section to define up to four target email address to which admin emails will be sent.



To enter a new target email address, click Add.

Enter the target email address’s Name and

Recipient’s Address in the fields that display, then

click Apply to save your changes. Alternatively, click

Cancel to return to the previous screen without

saving your changes.

Figure 26: Add Target Email Address



To make changes to an existing target email

address, select its radio button and click Edit. The

screen that displays is the same as the Add Target

Email Address screen.



To remove an email address, select its radio button

and click Delete. The email address is removed from

the list. Syslog Server

Configuration

Syslog Server Address

Use this section to define the server on which the system log is stored.

Enter the address of the server on which the system log is stored.

Alert Options Use this section to define the actions to be taken when

an intrusion event is detected.

When Intrusion is Detected



Select Send Email to send an email to the list when

an intrusion event is detected.



Select Send Syslog to send an entry to the system

log when an intrusion event is detected. Apply Click this to save your changes to the fields in this

screen.

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HITRON CGN USER’S GUIDE

Table 26: The Parental Control > Email / Syslog Alert Screen (continued)

Cancel Click this to return the fields in this screen to their last-

saved values without saving your changes.

Help Click this to see information about the fields in this

screen.

PARENTAL CONTROL

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WIRELESS

This chapter describes the screens that display when you click Wireless in the toolbar. It contains the following sections:



Wireless Overview on page 83



The Setup Screen on page 86



The Access Control Screen on page 93



The Advanced Screen on page 95

6.1 WIRELESS OVERVIEW

This section describes some of the concepts related to the Wireless screens.

6.1.1 WIRELESS NETWORKING BASICS

Your CGN’s wireless network is part of the Local Area Network (LAN), known as the Wireless LAN (WLAN). The WLAN is a network of radio links between the CGN and the other computers and devices that connect to it.

6.1.2 ARCHITECTURE

The wireless network consists of two types of device: access points (APs) and clients.



The access point controls the network, providing a wireless connection to each

client.

HITRON CGN USER’S GUIDE



The wireless clients connect to the access point in order to receive a wireless

connection to the WAN and the wired LAN.

The CGN is the access point, and the computers you connect to the CGN are the wireless clients.

6.1.3 WIRELESS STANDARDS

The way in which wireless devices communicate with one another is standardized by the Institute of Electrical and Electronics Engineers (IEEE). The IEEE standards pertaining to wireless LANs are identified by their 802.11 designation. There are a variety of WLAN standards, but the CGN supports the following (in order of adoption old to new - and data transfer speeds - low to high):



IEEE 802.11b



IEEE 802.11g



IEEE 802.11n

6.1.4 SERVICE SETS AND SSIDS

Each wireless network, including all the devices that comprise it, is known as a Service Set.

NOTE: Depending on its capabilities and configuration, a single wireless access

point may control multiple Service Sets; this is often done to provide different service or security levels to different clients.

Each Service Set is identified by a Service Set IDentifier (SSID). This is the name of the network. Wireless clients must know the SSID in order to be able to connect to the AP. You can configure the CGN to broadcast the SSID (in which case, any client who scans the airwaves can discover the SSID), or to “hide” the SSID (in which case it is not broadcast, and only users who already know the SSID can connect).

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6.1.5 WIRELESS SECURITY

Radio is inherently an insecure medium, since it can be intercepted by anybody in the coverage area with a radio receiver. Therefore, a variety of techniques exist to control authentication (identifying who should be allowed to join the network) and encryption (signal scrambling so that only authenticated users can decode the transmitted data). The sophistication of each security method varies, as does its effectiveness. The CGN supports the following wireless security protocols (in order of effectiveness):



WEP (the Wired Equivalency Protocol): this protocol uses a series of “keys” or

data strings to authenticate the wireless client with the AP, and to encrypt data sent over the wireless link. WEP is a deprecated protocol, and should only be used when it is the only security standard supported by the wireless clients. WEP provides only a nominal level of security, since widely-available software exists that can break it in a matter of minutes.



WPA-PSK (WiFi Protected Access - Pre-Shared Key): WPA was created to

solve the inadequacies of WEP. There are two types of WPA: the “enterprise” version (known simply as WPA) requires the use of a central authentication database server, whereas the “personal” version (supported by the CGN) allows users to authenticate using a “pre-shared key” or password instead. While WPA provides good security, it is still vulnerable to “brute force” password-guessing attempts (in which an attacker simply barrages the AP with join requests using different passwords), so for optimal security it is advised that you use a random password of thirteen characters or more, containing no “dictionary” words.



WPA2-PSK: WPA2 is an improvement on WPA. The primary difference is that

WPA uses the Temporal Key Integrity Protocol (TKIP) encryption standard (which has been shown to have certain possible weaknesses), whereas WPA2 uses the stronger Advanced Encryption Standard (AES) in the Counter mode with Cipher block chaining Message authentication code Protocol (CCMP), which has received the US government’s seal of approval for communications up to the Top Secret security level. Since WPA2-PSK uses the same pre-shared key mechanism as WPA-PSK, the same caveat against using insecure or simple passwords applies.

6.1.5.1 WPS

WiFi-Protected Setup (WPS) is a standardized method of allowing wireless devices to quickly and easily join wireless networks, while maintaining a good level of security. The CGN provides two methods of WPS authentication:

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

Push-Button Configuration (PBC): when the user presses the PBC button on

the AP (either a physical button, or a virtual button in the GUI), any user of a wireless client that supports WPS can press the corresponding PBC button on the client within two minutes to join the network.



Personal Identification Number (PIN) Configuration: all WPS-capable

devices possess a PIN (usually to be found printed on a sticker on the device’s housing). When you configure another device to use the same PIN, the two devices authenticate with one another.

Once authenticated, devices that have joined a network via WPS use the WPA2 security standard.

6.1.6 WMM

WiFi MultiMedia (WMM) is a Quality of Service (QoS) enhancement that allows prioritization of certain types of data over the wireless network. WMM provides four data type classifications (in priority order; highest to lowest):



Voice



Video



Best effort



Background

If you wish to improve the performance of voice and video (at the expense of other, less time-sensitive applications such as Internet browsing and FTP transfers), you can enable WMM. You can also edit the WMM QoS parameters, but are disadvised to do so unless you have an extremely good reason to make the changes.

6.2 THE SETUP SCREEN

Use this screen to configure your CGN’s basic wireless settings. You can turn the wireless module on or off, select the wireless mode and channel, run WPS and configure the wireless network’s SSID. You can also configure authentication and encryption on your wireless network.

NOTE: It is strongly recommended that you set up security on your network;

otherwise, anyone in the radio coverage area can access your network.

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Click Wireless > Setup. The following screen displays.

Figure 27: The Wireless > Setup Screen

The following table describes the labels in this screen.

Table 27: The Wireless > Setup Screen

Wireless Basic Settings

Wireless ON/OFF Use this field to turn the wireless network on or off.



Select ENABLE to turn the wireless network on.



Deselect DISABLE to turn the wireless network off.

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Table 27: The Wireless > Setup Screen (continued)

Wireless Mode Select the type of wireless network that you want to use:



11B/G Mixed: use IEEE 802.11b and 802.11n



11B Only: use IEEE 802.11b



11G Only: use IEEE 802.11g



11N Only: use IEEE 802.11n



11G/N Mixed: use IEEE 802.11g and 802.11N



11B/G/N Mixed: use IEEE 802.11b, 802.11g and

802.11N

NOTE: Only wireless clients that support the network

protocol you select can connect to the wireless network. If in doubt, use 11B/G/N (default).

Channel Select the wireless channel that you want to use, or

select Auto to have the CGN select the optimum channel to use.

NOTE: Use the Auto setting unless you have a specific

reason to do otherwise.

WPS ON/OFF Use this field to turn Wifi Protected Setup (WPS) on or

off.



Select ENABLE to turn WPS on.



Deselect DISABLE to turn WPS off.

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Table 27: The Wireless > Setup Screen (continued)

Run WPS Use these buttons to run Wifi Protected Setup (WPS):



Click the PBC button to begin the Push-Button

Configuration process. You must then press the PBC

button on your client wireless devices within two

minutes in order to register them on your wireless

network.



Click the PIN button to begin the PIN configuration

process. In the screen that displays, enter the WPS

PIN that you want to use for the CGN, or the WPS

PIN of the client device you want to add to the

network.

Figure 28: WPS PIN

WPS Current Status This displays whether or not the CGN is using Wifi

Protected Setup.

SSID Setting This displays an entry for each of the CGN’s SSIDs.

NOTE: You may have additional BSSIDs, depending on

your contract with your service provider.

SSID Name Enter the name that you want to use for your wireless

network. This is the name that identifies your network, and to which wireless clients connect.

NOTE: It is suggested that you change the SSID from its

default, for security reasons.

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Table 27: The Wireless > Setup Screen (continued)

Hidden Use this field to make your network visible or invisible to

other wireless devices.



Select the checkbox if you do not want the CGN to

broadcast the network name (SSID) to all wireless

devices in the coverage area. Anyone who wants to

connect to the network must know the SSID.



Deselect the checkbox if you want your network

name (SSID) to be public. Anyone with a wireless

device in the coverage area can discover the SSID,

and attempt to connect to the network.

In Service This field controls whether or not the SSID is in

operation.

NOTE: This field is user-configurable for the Primary

SSID only.

WMM Mode Select the checkbox if you want to apply Wifi MultiMedia

(WMM) Quality of Service (QoS) settings to this SSID.

Wireless Security

SSID Select the SSID for which you want to configure

security.

Security Mode Select the type of security that you want to use.



Select None to use no security. Anyone in the

coverage area can enter your network.



Select WEP to use the Wired Equivalent Privacy

security protocol.



Select WPA-Personal to use the WiFi Protected

Access (Personal) security protocol.

NOTE: Due to inherent security vulnerabilities, it is

suggested that you use WEP only if it is the only security protocol your wireless clients support. Under almost all circumstances, you should use WPA-Personal.

WEP Settings

NOTE: These fields are only configurable when you select WEP from the Security

Mode list.

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Table 27: The Wireless > Setup Screen (continued)

WEP Key Length Use this field to specify the length of the security key

used to allow wireless devices to join the network. The longer the key, the more secure it is.



Select 64-bit to use a ten-digit security key.



Select 128-bit to use a twenty-six-digit security key.

WEP Key 1~4 Use these fields to define the security keys that all

wireless devices on the network must use to join the network.

The CGN supports up to four WEP keys, of which you can select one as the default. You should input the same four keys, in the same order, in your network’s wireless clients. Your CGN and your wireless clients can use different default keys, as long as all four keys are present and in the same order. If your wireless client supports only a single WEP key, use the CGN’s default key.

Enter the keys in hexadecimal format (using the digits 0~9 and the letters A~F).

Default WEP Key Select the number of the security key that you want the

CGN to use as its default authentication key for transmissions.

Authentication Select the authentication mode that you want to use:



Select Open System to allow wireless clients to

authenticate (identify themselves) to the CGN before

presenting their security credentials (WEP keys).



Select Shared Key to use the WEP key in the

authentication process. When a client wants to

associate, the CGN sends an unencrypted challenge

message. The client must use the WEP key to

encrypt the challenge message and return it to the

CGN, which then decrypts the message and

compares the result with its original message.

Open System authentication is the more secure of the two authentication types, since while the Shared Key system appears more robust, it is possible to derive secure data by capturing the challenge messages.



Select Automatic to have the CGN choose the

authentication method.

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Table 27: The Wireless > Setup Screen (continued)

WPA_Personal

NOTE: These fields display only when you select WPA-Personal from the Security

Mode list.

WPA Mode Select the type of WPA security that you want to use:



Select WPA-PSK to use Wifi Protected Access (Pre-

Shared Key) mode



Select WPA2-PSK to use Wifi Protected Access 2

(Pre-Shared Key) mode



Select Auto (WPA-PSK or WPA2-PSK) to allow

clients operating in either mode to connect to the

CGN.

Cipher Type Select the type of encryption that you want to use:



Select TKIP to use the Temporal Key Integrity

Protocol.



Select AES to use the Advanced Encryption

Standard.



Select TKIP and AES to allow clients using either

encryption type to connect to the CGN.

Group Key Update Interval

Enter the frequency (in seconds) with which you want the CGN to create new pre-shared keys, and issue them to the wireless client.

Pre-Shared Key Enter the pre-shared key that you want to use for your

wireless network. You will need to enter this key into your wireless clients in order to allow them to connect to the network.

Pre-Authentication Use this field to allow pre-authentication (Enable) in

WPA2, or deny pre-authentication requests (Disable). In preauthentication, a WPA2 wireless client can

perform authentication with other wireless access points in its range when it is still connected to its current wireless access point. This allows mobile wireless clients to connect to new access points more quickly, permitting more efficient roaming.

Apply Click this to save your changes to the fields in this

screen.

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HITRON CGN USER’S GUIDE

Table 27: The Wireless > Setup Screen (continued)

Cancel Click this to return the fields in this screen to their last-

saved values without saving your changes.

Help Click this to see information about the fields in this

screen.

6.3 THE ACCESS CONTROL SCREEN

Use this screen to configure Media Access Control (MAC) address filtering on the wireless network.

NOTE: To configure MAC address filtering on the wired LAN, see The Filter Setting

Screen on page 57.

You can set the CGN to allow only certain devices to access the CGN and the network wirelessly, or to deny certain devices access.

Click Wireless > Access Control. The following screen displays.

Figure 29: The Wireless > Access Control Screen

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The following table describes the labels in this screen.

Table 28: The Wireless > Access Control Screen

MAC Filtering

SSID Select the SSID for which you want to configure wireless

access control.

NOTE: At the time of writing, the CGN supports a single

SSID.

MAC Filtering Mode Use this field to control whether the CGN performs MAC

filtering on the wireless network.



Select Allow-All to turn MAC filtering off. All devices may access the CGN and the network wirelessly.



Select Allow to permit only devices with the MAC addresses you set up in the Wireless Control List to access the CGN and the network wirelessly. All other devices are denied access.



Select Deny to permit all devices except those with the MAC addresses you set up in the Wireless Control List to access the CGN and the network wirelessly. The specified devices are denied access.

Apply Click this to save your changes in the MAC filtering

section.

Wireless Control List (up to 16 Items)

# Index This displays the index number assigned to the

permitted or denied wireless device.

Device Name This displays the name you gave to the permitted or

denied wireless device.

MAC Address This displays the MAC address of the permitted or

denied wireless device.

Delete Select a permitted or denied wireless device’s radio

button ( ) and click this to remove the device from the list. The device may no longer access the CGN and the

network. Wireless Devices Auto-Learned Wireless Devices

Device Name This displays the name of each network device that has

connected to the CGN on the wireless network.

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Table 28: The Wireless > Access Control Screen (continued)

MAC Address This displays the MAC address of each network device

that has connected to the CGN on the wireless network.

Add Select a device’s checkbox and click Add to add the

device to the Wireless Control List. Manually-Added Wireless Devices

Device Name Enter the name to associate with a network device that

you want to permit or deny access to the CGN and the

network wirelessly.

NOTE: This name is arbitrary, and does not affect

functionality in any way.

MAC Address Specify the MAC address of the network device that you

want to permit or deny access to the CGN and the

network wirelessly.

Add Click this to add any Manually-Added Wireless

Devices, and Auto-Learned Wireless Devices with

their Add boxes checked, to the Wireless Control List.

Cancel Click this to return the fields in this screen to their last-

saved values without saving your changes.

Help Click this to see information about the fields in this

screen.

6.4 THE ADVANCED SCREEN

Click Wireless > Advanced. The following screen displays.

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Figure 30: The Wireless > Advanced Screen

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The following table describes the labels in this screen.

Table 29: The Wireless > Advanced Screen

Wireless Advanced Settings

BG Protection Mode Use this field to configure IEEE 802.11b/g protection.

Both 802.11b and 802.11g wireless communications

occur at the same radio frequencies. When the CGN is

wirelessly connected to 802.11b clients and 802.11g

clients simultaneously, the performance of the link to

802.11g clients can deteriorate due to the presence of

the 802.11b clients. Because 802.11b and 802.11g use

different modulation techniques, 802.11b clients do not

understand 802.11g’s Request To Send (RTS) and

Clear To Send (CTS) messages, which ensure that each

wireless device transmits only when other devices are

not transmitting.

When B/G protection is active, the CGN prevents

802.11b clients transmitting over 802.11g transmissions

by first transmitting an announcement (known as a CTS-

to-Self) to 802.11b clients, stating that it intends to

transmit to 802.11g clients.



Select Auto to have the CGN control whether B/G protection is active or not.



Select Always-on to use B/G protection at all times.



Select Always-off to never use B/G protection.

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Table 29: The Wireless > Advanced Screen (continued)

IGMP Snooping Use this field to turn Internet Group Management

Protocol (IGMP) snooping on or off.

IGMP is used to manage multicast groups. In multicast

groups, data is transmitted to numerous IP addresses

simultaneously. This is the most efficient method of

providing the same data to many different recipients at

the same time, since each data packet needs to be sent

only once. Multicast groups are often used for Internet

TV and real-time streaming applications such as online

gaming.

IGMP snooping allows the CGN to “snoop” or listen in on

IGMP traffic, and to determine which computers on the

LAN belong to which IGMP groups. By keeping lists of

which computers belong to IGMP groups, the CGN can

send the IGMP data to only those computers that have

requested it, and can refrain from sending unsolicited

multicast data. This can improve your connection to

wireless clients.



Select Disable to turn IGMP snooping off.



Select Enable to turn IGMP snooping on.

WMM Configuration Click this to set up your Wifi Multimedia (WMM) Quality

of Service (QoS) settings. See Configuring WMM

Parameters on page 103 for information on the screen

that displays.

NOTE: Turn WMM on and off in the Wireless > Basic

Settings screen.

HT Physical Mode

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Table 29: The Wireless > Advanced Screen (continued)

Operating Mode Use this field to configure how the CGN transmits in

IEEE 802.11n mode.

Mixed mode, on the other hand, allows 802.11a/b/g

stations to tell when 802.11n transmissions are

occurring, by transmitting RTS, CTS and CTS-to-Self

messages in a format the legacy stations can

understand. You should select this option if you have

802.11a/b/g stations in your networks, or if there are

other 802.11a/b/g networks in your area.

Green Field, also known is High Throughput (HT) mode,

assumes that there are no existing IEE 802.11a/b/g

stations using the same radio channel. In greenfield

mode, the 802.11a/b/g stations are unable to tell when

802.11n transmissions are occurring. You should select

this mode only if there are no 802.11a/b/g stations in

your network (or other networks in your location).

Otherwise these stations’ wireless transmissions will

interfere with your 802.11n transmissions. When no

802.11a/b/g stations are present, greenfield mode

allows greater wireless network speeds, because the

legacy messages (RTS, CTS and CTS-to-Self) do not

need to be sent.

Channel Bandwidth This field allows you to configure the width of the radio

channel the CGN uses to communicate with its wireless

clients (IEEE 802.11n only). Using the full 40MHz

bandwidth can double your data speed.



Select 20 to only use a 20 megahertz band.



Select 20/40 to use a 40 megahertz band when possible, and a 20 megahertz band when a 40Mhz band is unavailable.

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Table 29: The Wireless > Advanced Screen (continued)

Guard Interval In 802.11n networks, the guard interval is the amount of

time that elapses between the transmission of symbols.

This is to prevent Inter-Symbol Interference, or ISI,

caused by echoes.

NOTE: In modulated signals, each distinct modulated

character (for example, each audible tone produced by a modem for transmission over telephone lines) is known as a symbol.



Select Long to use a long guard interval of 800 nanoseconds.



Select Short to use a short guard interval of 400 nanoseconds.

MCS Use this field to configure the Modulation and Coding

Scheme (MCS) that the CGN uses for IEEE 802.11n

transmissions.

The 802.11n protocol specifies 77 Modulation and

Coding Schemes. Each MCS refers to a combination of

a modulation technique, a coding rate, a guard interval,

and a certain number of spatial streams. The CGN

supports MCS 0~15, and 32.

Select the MCS that you wish to use for 802.11n

transmissions. If unsure, select Auto (default).

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Frequently Asked Questions

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