Hitron HPCB-E5WN9H User Manual

New

H.264 Network Camera

User’s Manual

English Version 1.0

Model : HPCB-E(F)5WN9H

www.hitron.co.kr

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PROCUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENNINGS ON THE EQUIPMENT.

CAUTION

The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated "dangerous voltage" within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock.

The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

FCC COMPLIANCE STATEMENT

INFORMATION TO THE USER: THIS EQUIPMENT HAS BEEN TESTED AND FOUND

TO COMPLY WITH THE LIMITS FOR A CLASS A DIGITAL DEVICE, PURSUANT TO PART 15 OF THE FCC RULES. THESE LIMITS ARE DESIGNED TO PROVIDE REASONABLE PROTECTION AGAINST HARMFUL INTERFERENCE WHEN THE EQUIPMENT IS OPERATED IN A COMMERCIAL ENVIRONMENT. THIS EQUIPMENT GENERATES, USES, AND CAN RADIATE RADIO FREQUENCY ENERGY AND IF NOT INSTALLED AND USED IN ACCORDANCE WITH THE INSTRUCTION MANUAL, MAY CAUSE HARMFUL INTERFERENCE TO RADIO COMMUNICATIONS. OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA IS LIKELY TO CAUSE HARMFUL INTERFERENCE IN WHICH CASE THE USER WILL BE REQUIRED TO CORRECT THE INTERFERENCE AT HIS OWN EXPENSE.

INFORMATION TO THE USER: THIS EQUIPMENT HAS BEEN TESTED AND FOUND

CAUTION: CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY

RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER'S AUTHORITY TO OPERATE THE EQUIPMENT.

THIS CLASS A DIGITAL APPARATUS COMPLIES WITH CANADIAN ICES-003.

CET APPAREIL NUMERIQUE DE LA CLASSE A SET CONFORME A LA NORME NMB-003 DU CANADA.

CE COMPLIANCE STATEMENT

W ARNING: This is a Class A product. In a domestic environment this product may cause radio

interference in which case the user may be required to take adequate measures.

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.

2. Keep these instructions.

3. Heed all warnings.

4. Follow all instructions.

5. Do not use this apparatus near water.

6. Clean only with dry cloth.

7. Do not block any ventilation openings. Install in accordance with the manufacturer’s

instructions.

8. Do not install near any heat sources such as radiators, heat registers, stoves, or

other apparatus (including amplifiers) that produce heat.

9. Do not defeat the safety purpose of the polarized or grounding-type plug. A

polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

10. Protect the power cord from being walked on or pinched particularly at plugs,

convenience receptacles, and the point where they exit from the apparatus.

11. Only use attachments/accessories specified by the manufacturer.

12. Use only with the cart, stand, tripod, bracket, or table

specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.

13. Unplug this apparatus during lightning storms or when

unused for long periods of time.

14. Refer all servicing to qualified service personnel. Servicing is

required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been moisture, does not operate normally, or has been dropped.

15. CAUTION – THESE SERVICING INSTRUCTIONS ARE FOR USE BY QUALIFIED SERVICE PERSONNEL ONLY. TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE OP ERATING INSTRUCTI ONS UNLESS YOU QRE QUALIFIED TO DO SO.

16.

Use satisfy clause 2.5 of IEC60950-1/UL60950-1 or Certified/Listed

Class 2 power source only.

17. ITE is to be connected only to PoE networks without routing to the outside

plant.

Table of Contents

1. Product Description…………………………………………………………………………………………………6

2. Installation……………………………………………………..........................…………..………………13

3. Operation…………………………………………………………………………………………………………….15

3.1

Access from a browser …………………………………………………………………………………..15

3.2 Access from the internet ………………………………………………………………………………..16

3.3 Setting the admin password over a secure connection…………………………….…….…16

3.4 Live View Page ………………………………………………………………………………………………17

3.5 Camera Setup (Analog)……………………………………………………………………………….….19

3.5.1 Settings…………………………………………………………………………………………………..19

3.6 Network Camera Setup………………………………………………………………………………...25

3.6.1 Basic Configuration…………………………………………………………………….…………...25

3.6.1.1 Users…………………………………………………………………………………….………...25

3.6.1.2 Network……………………………………………………………………………….…………...26

3.6.1.3 Video & Image..……………………………………………….……………………………...27

3.6.1.4 Audio..…..……………………………………………………….……………………………....30

3.6.1.5 Date & Time..……………………………………………………………………….………...32

3.6.2 Video & Image …………………………………………………………………………….………...33

3.6.3 Audio..……………………………….……………………………………………………………….....36

3.6.4 Event.……………………………….………………………………………………………………....37

3.6.4.1 Event In..………………………………………………………….…………………………....37

3.6.4.2 Event Out..……………………………………………………….…………………………....42

3.6.4.3 Event Map..……………………………………………………….…………………………....50

3.6.5 Device.……………………………….………………………………………………………………....51

3.6.6 System……………………………………………………………………………………….………...53

3.6.6.1 Information……………………………………………………….…………………………....53

3.6.6.2 Security..…………………………………………………………….…………………………....54

3.6.6.3 Date & Time..…………………………………………………………………….…………....57

3.6.6.4 Network..……………………………………………………………………….……………....58

3.6.6.5 Language..……………….…………………………………….……………………………....65

3.6.6.6 Maintenance..……………..………………………………….…..........................…....66

3.6.6.7 Support............……………………………………….........................….…………....67

3.7 About………..……………………………………………………………………………………….………...67

3.8 Camera Menu Control..……….……..…………………………………………………….…………....68

3.9 PTZ Control……………...……….……..…………………………………………………….…………....69

3.10 Help………………………………………….……………………………………………………………....70

3.11 Resetting to the factory default settings……………….……………………………………....71

4. Appendix ……………………………………………………………..……………………………………….……72

4.1. Troubleshooting.…………………………..……………………………………………………….……72

4.2. Preventive Maintenance..………………………..........................….…………………….……72

4.3. Product Specification…..………………………………………………………………..….….....……73

1. Product Description

This manual applies to the Network Camera.

The Network Camera supports the network service for an existing analog camera. An analog image entered can be monitored on a real-time screen regardless of distances and locations. By using its dedicated program, many users are able to have an access to the Network Camera at once or a single user can monitor various network cameras at the same time. It also enables users to play, store and retrieve a monitoring image by using a PC. All the settings and real-time monitoring screens are also provided through an access to the web.

The Network Camera is a one-port video Camera including two-way audio, fully featured for security surveillance and remote monitoring needs. It is based on the DSP compression chip, and can digitize one analog video source and make it available on the network as real-time, full frame rate Motion JPEG and H.264 (or MPEG-4) video streams.

The alarm input and alarm output can be used to connect various third party devices, such as, door sensors and alarm bells.

Components

The system comes with the following components:

Network Camera unit Installation CD Installation Guide

Note: Check your package to make sure that you received the complete system, including all components shown above.

Key Features

• Brilliant video quality The Network Camera offers the highly efficient H.264 video compression, which drastically reduces bandwidth and storage requirements without compromising image quality. Motion JPEG is also supported for increased flexibility.

• Dual streams The Network Camera can deliver dual video streams simultaneously at full frame rate in all resolutions up to D1 (720x480 in NTSC, 720x576 in PAL) using Motion JPEG and H.264 (or MPEG-4). This means that several video streams can be configured with different compression formats, resolutions and frame rates for different needs.

• Image setting adjustment The Network Camera also enables users to adjust image settings such as contrast, brightness and saturation to improve images before encoding takes place.

• Intelligent video capabilities The Network Camera includes intelligent capabilities such as enhanced video motion detection. The encoder’s external inputs and outputs can be connected to devices such as sensors and relays, enabling the system to react to alarms and activate lights or open/close doors.

• Power over Ethernet Support for Power over Ethernet (IEEE802.3af) enables the unit, as well as the analog camera that is connected to it, to receive power through the same cable as for data transmission. This makes for easy installation since no power outlet is needed.

• Audio support The Network Camera also supports two-way audio.

• Improved Security The Network Camera

logs all user access, and lists currently connected users. Also, its full

frame rate video can be provided over HTTPS.

• Camera

-. Superior image quality (560 TV Lines).

-. 0.3 Lux (Color) @ F1.2 Sensitivity.

-. C/CS, backfocus cam for easy adjustment.

-. Auto electronic shutter [1/60(1/50) ~ 1/120,000] and manual electronic shutter modes.

-. Full control via the OSD menu key on the side of the camera.

-. Auto and manual white balance modes.

-. BLC (Back Light Compensation)

-. Day&Night (Auto / Color / B/W)

-. AGC (Auto Gain Control)

-. Incredible noise reduction for picture quality & file size.

-. Sens-up (x2 ~ x128)

-. Privacy Zone 8 points.

-. MIRROR

-. VIDEO OUT(BNC)

Overview

• Front View

NO Function

Focus adjusting fixing screw

Auto IRIS lens connector

Setup Buttons

• Rear View

NO Function Description

Power adaptor terminal

Connects the supplied power adapter or an external power supply 12V DC or 24V AC, max. 6.5Watt.

Rs485 terminal

Connects PTZ or PT device. 2 Power Indicator Indicates power input. 3 Status Indicator Indicates camera status.

4 Video Out

Connects the video output. This BNC connector

provides a 1.0Vp-p/75 ohms composite video signal. 5 6pin Terminal I/O Connects alarm In/Out, audio In/Out. 6 Reset Button Executes the factory default.

Network connector (PoE)

RJ-45 port compatible with 10/100Mbps, which have a PoE

function.

LED Indicators

LED Color Indication

Green

Steady for connection to a 100 Mbit/s network. Flashes for network activity.

Amber

Steady for connection to 10 Mbit/s network. Flashes for network activity.

Network

Unlit No network connection.

Status Red Steady red for failed upgrade or booting.

Power Green

Steady green for normal operation or booting. Flashes green during firmware upgrade.

Note: Steady green and red during booting. Flash green and red during factory default.

Camera Adjustment

• Video auto IRIS installation & adjustment

The camera supports video-type auto iris lenses which adjust to changing light levels. Perform the following steps to install and adjust a video-type auto iris lens.

If necessary, solder the lens control wires to the connector supplied with the camera.

1. Attach the video-type auto iris lens to the lens mount on the front of the camera. Pin Name Wire Color

1 Voltage + Red 2 Open 3 Video White 4 Ground Black

2. IMPORTANT: The minimum Plug the connector from the lens into the auto iris jack

on the back of the camera. The connector is polarized and can only be inserted into the jack one way.

3. Apply power to the camera.

4. The OSD AE menu in the lens select should be in the “VIDEO”.

5. Adjust the focus ring on the lens for an optimum picture. If a picture is not visible,

set the lens for proper exposure by adjusting the ALC (Automatic Level Control) and the level on the lens. The ALC setting can range between AVG (average) or PK (peak). A midrange setting is appropriate for most applications.

For ALC adjustments: AVG To slow the reaction of the lens to changing light, set

the range to the AVG setting to average the video level from the camera. Use when there are bright spots in the picture such as lights or glare from the sun. PK To increase the speed of the lens reaction to the changing light, set the lens adjustment to PK so the lens will adjust to the brightest or peak object in the video. Use this setting if you want to see the brightest object and not the background objects.

For Level adjustments: Adjust the level control for the best picture during the day.

A night adjustment may not provide the proper setting for controlling the light during the day.

6. Set the back focus of the camera before the final adjustment of the video level.

7. If the auto iris has a gain adjustment and the picture oscillates between open and

closed under bright lights, slowly turn the gain adjustment counter clockwise until the oscillating stops. Increase the light getting to the camera by adjusting the level control and re-adjusting the gain control.

• DC auto IRIS lens installation & adjustment

1. Solder the lens control wires to the connector supplied with the camera. Pin Name Wire Color

1 Damp Coil - Blue 2 Damp Coil + Red 3 Drive Coil + White 4 Drive Coil - Green

2. Attach the DC-type auto iris lens to the lens mount on the front of the camera.

3. Plug the connector into the auto iris jack on the side of the camera. The connector is

polarized and can only inserted into the jack one way.

4. Apply power to the camera.

5. The OSD AE menu in the lens select should be in the "DC↓".

6. Adjust the auto iris lens for an optimum picture using the LEVEL control on the "DC↓"

of the OSD AE MENU.

• Manual IRIS lens adjustment

When using a manual iris lens, turn the iris ring on the lens to the OPEN position and adjust the manual iris for the appropriate range. Adjust during the brightest conditions, opening the lens to the minimum f-stop yielding a good picture under the brightest scene conditions. Do not saturate the picture. The manual iris is used in indoor applications where lighting from windows can considerably affect the light level of the room.

• Back Focus adjustment

For best results, perform back focus adjustments at night or while using a #6 or #8 welder's glass in front of the lens. The focus of the camera will change slightly if the camera iris was adjusted on a light scene, then changes to a dark scene. However, the camera will remain in focus if the iris was focused on a dark scene and the scene lightens.

1. The lens should be mounted on the camera before applying power.

2. If a picture is visible, focus on the picture. If the picture is not visible, open the iris

on the lens. Open the lens as wide as possible by placing the welder's glass in front of the lens and forcing the lens to automatically open.

3. When the iris is open to the widest point, re-adjust the focus for clear picture. If a

clear picture is not possible, set the focus ring to midrange.

4. Loosen the back focus lock screw.

5. Adjust the back focus ring for a clear picture.

6. Tighten the back focus lock screw.

7. Fine tune the focus with the focus ring on the lens.

8. Remove the welder's glass from in front of the lens.

9. Adjust the iris of the lens for the best picture quality.

• Zoom lens back focus adjustment

The objective of back focusing a zoom lens is similar to that of a fixed focal length camera except the back focus is also adjusted to maintain the focus when "zooming" the lens in and out on a scene.

1. Choose an object at the farthest range set for viewing with a zoom lens.

2. Make sure the iris of the lens is wide open. Do this by adjusting the camera at night

or use a welders glass in front of the lens.

3. Adjust the focus to the stop on the far range.

4. Adjust the zoom on the lens to obtain the widest picture.

5. Loosen the back focus lock screw.

6. Adjust the back focus ring for the clearest picture.

7. Tighten the back focus lock screw.

8. Adjust the zoom on the lens to the far telephoto position.

9. Adjust the back focus ring for the clearest picture.

10. Adjust the zoom on the lens back to the widest picture.

11. Loosen the back focus screw.

12. Re-adjust the back focus for the clearest picture.

13. Tighten the back focus lock screw.

14. Repeat the previous steps as necessary to maintain a clear picture throughout the

entire zoom range.

2. Installation

For the operation of the Network Camera, it is necessary to connect a network cable for data transmission, power connection from supplied power adapter and connect a general analog camera. Depending on operation methods, it is possible to connect an alarm cable or audio cable additionally. For its fixation on different locations, please consult with an installer.

Network Connection

The Network Camera supports the operation through the network. Therefore, it is necessary to connect a standard RJ-45 cable to it. Generally a cross-over cable is used for directly connection to PC, while a direct cable is used for connection to a hub.

IP Assignment

When a camera, Encoder or Decoder is first connected to the network it has no IP address. So, it is necessary to allocate an IP address to the device with the “Smart Manager” utility

on the CD.

1. Connect the Network Camera / device to the network and power up.

2. Start SmartManager utility ( All programs > Smart Manager > SmartManager), the main window will be displayed, after a short while any network devices connected to the network will be displayed in the list.

3. Select the camera on the list and click right button of the mouse. You can see the pop- up menu as

below.

4. Select Assign IP. You cam see a Assign IP window.

Enter the required IP address.

The description of each field for the connection status follows.

: Available for connection to the camera : Loading settings information of video after connecting the camera. : Connectable to the camera but fixed security settings (password) : Unavailable for connection to the camera (PC can not access relevant IP Address)

Note: For more information, refer to the Smart Manager User’s Manual.

3. Operation

The Network Camera can be used with Windows operating system and browsers. The recommended browsers are Internet Explorer, Safari, Firefox, Opera and Google Chrome with Windows.

Notes: To view streaming video in Microsoft Internet Explorer, set your browser to allow ActiveX controls.

3.1 Access from a browser

1. Start a browser (Internet Explorer).

2. Enter the IP address or host name of the Network Camera in the Location/Address field

of your browser.

3. You can see a starting page. Click Live View or Setup to enter web page.

4. The encoder’s Live View page appears in your browser.

3.2. Access from the internet

Access from the internet Once connected, the Network Camera is accessible on your local network (LAN). To access the video encoder from the Internet you must configure your broadband router to allow incoming data traffic to the video encoder. To do this, enable the NAT-traversal feature, which will attempt to automatically configure the router to allow access to the video encoder. This is enabled from Setup > System > Network > NAT.

For more information, please see NAT traversal (port mapping) for IPv4, on page 64.

3.3 Setting the admin password over a secure connection

To g

ain access to the product, the password for

he default administrator user must be set. This

is done in the “Admin Password” dialo

, which is

displayed when the network

camera is accessed

or the setup at the first time. Enter your admin

name and password, set by the administrator.

Note: The default administrator username and password is “admin”. If the password is lost, the Network Camera must be reset to the factory default settin

s. See “3.9 Resetting to the Factory

Default Settin

gs”

for more details.

To prevent network eavesdropping when setting the admin password, this can be done via an encrypted HTTPS connection, which requires an HTTPS certificate (see note below).

To set the password via a standard HTTP connection, enter it directly in the first dialog shown below. To set the password via an encrypted HTTPS connection, see Setup>System

>Security>HTTPS, on page 55.

Note: HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt the traffic between web browsers and servers. The HTTPS certificate controls the encrypted exchange of information.

3.4 Live View Page

he live view page comes in eight screen modes like 704x480(576), 704x240(288), 352x240(288), 176x120(144), 640x480, 320x240, and 160x120. Users are allowed to select the most suitable one out of

hose modes. Please, adjust the mode in accordance with your PC specifications and monitorin

purposes.

• General controls

The video drop-down list allows you to select a customized or preprogrammed video stream on the live view page. Stream profiles are configured under Setup > Basic Configuration > Video & Image. See Basic Configuration, on page 27 for more information.

The resolution drop-down list allows you to select the most suitable

one out of video resolutions to be displayed on live view page.

The protocol drop-down list allows you to select which combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network.

The preset drop-down list allows you to select the preset number for the

PTZ camera being used. This icon is inactivated if the PTZ settings are not set.

• Control toolbar

The live viewer toolbar is available in the web browser page only. It displays the following buttons:

The Stop button stops the video stream being played. Pressing the key again toggles the start and stop. The Start button connects to the network camera or start playing a video stream.

The Pause button pause the video stream being played.

The Snapshot button takes a snapshot of the current image. The location where the image is saved can be specified.

The digital zoom activates a zoom-in or zoom-out function for video image on the live

screen.

The Full Screen button causes the video image to fill the entire screen area. No other windows will be visible. Press the 'Esc' button on the computer keyboard to cancel full screen view.

The Manual Trigger button activates a pop-up window to manually start or stop the

event.

The Camera Menu button activates a pop-up window for camera menu control.

The PTZ button activates a pop-up window for Pan, Tilt and Zoom control.

Use this scale to control the volume of the speakers.

Use this scale to control the volume of the microphone.

Use this scale to control the volume of the speakers and microphones.

• Camera Menu controls

If the Network Camera has been appropriately configured, the Live View page displays the controls available for the OSD menu.

For more information, please see 3.8 Camera Menu Control” on the User’s Manual.

• Pan/Tilt/Zoom controls

If the Network Camera has been appropriately configured, the Live View page displays the controls available for the PTZ(Pan Tilt Zoom) or PT device installed. The administrator can enable/disable the controls for specified users.

Please see “3.9 PTZ Control” for more information.

• Video and Audio Streams

The video encoder provides several images and video stream formats. Your requirements and the properties of your network will determine the type you use.

The Live View page in the video encoder provides access to H.264, MPEG-4 and Motion JPEG video streams, and to the list of available video streams. Other applications and clients can also access these video streams/images directly, without going via the Live View page.

3.5 Camera Setup (Analog)

3.5.1 Settings

Settings can be made using the 5 buttons located on the back of the camera.

▶ Structure of menu setup

▶ LENS (Selection)

This function is used to adjust the brightness of the screen.

1. When the SETUP menu is displayed on the screen, please position the arrow to point to LENS by using the UP and DOWN buttons.

2. Please select the type of the lens you wish to use by pressing the LEFT or RIGHT button.

Note: The brightness of the screen can be adjusted in DC mode. The brightness can be adjusted within the range of 0 ~ 100. The optimum level of brightness for the user can be achieved by adjustment.

▶ EXPOSURE

The EXPOSURE menu is used to set the automatic light control method for this camera.

-. SHUTTER: Select the shutter mode. (1/60(50), FLK~1/100,000 sec, x2~x256) Can be changed while in shutter mode.

-. BRIGHTNESS: Adjust BRIGHTNESS level (0~100). Can be changed while in manual lens mode.

-. AGC: Auto gain control (OFF/LOW/MIDDLE/HIGH)

-. SENSE-UP: Use under very light condition for full color surveillance. Select maximum Low-Shutter value. (x2 ~ x256)

-. BLC: Sharpness subjects with backlight. (OFF/BLC/HBLC)

-. D-WDR: Digital wide dynamic range. (OFF/INDOOR/OUTDOOR)

[BLC MODE]

▶ WHITE BAL

The Screen color can be adjusted by using the WHITE BALANCE function.

-. AWB: Wide range auto white balance mode.

-. AWC => SET: Please press the ENTER button while the camera is directed at a piece of while paper to

obtain the optimum state under current illumination. If the environment including the light source is changed, you have to adjust the wide balance gain.

-. MANUAL: Manual mode. User can change R and B gain manually.

-. INDOOR: Set the color temperature to 3200K

-. OUTDOOR: Set the color temperature to 6300K

-. ATW: Set the color temperature to 2500K to 9500K

[WHITE BAL MANUAL MODE]

▶ DAY NIGHT

The DAT/NIGHT menu is used to configure the day and night related setting for this camera. This camera can turn the IR(Infrared) filter on or off.

-. Mode: AUTO/EXT/BW/COLOR

[DAY/NIGHT AUTO MODE]

[DAY/NIGHT B/W MODE]

▶ 3DNR(Digital Noise Reduction)

You can configure the DNR(Digital Noise Reduction) related settings. If you press the Setup switch when ON is selected in 3DNR, the corresponding screen appears.

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Hitron HPCB-E5WN9H User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual