This manual is intended for people who want to configure the CGNM/ CGNM-3552’s
features via its Graphical User Interface (GUI).
How to Use this User’s Guide
This manual contains information on each the CGNM/ CGNM-3552’s GUI screens,
and describes how to use its various features.
Use the CGNM Overview on page 13 to see an overview of the topics covered in
this manual.
Use the Table of Contents (page 1), List of Figures (page 1) and List of Tables
(page 1) to quickly find information about a particular GUI screen or topic.
Use the Index (page 1) to find information on a specific keyword.
Use the rest of this User’s Guide to see in-depth descriptions of the CGNM/
CGNM-3552’s features.
Related Documentation
Quick Installation Guide: see this for information on getting your CGNM/
CGNM-3552 up and running right away. It includes information on system
requirements, package contents, the installation procedure, and basic
troubleshooting tips.
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ABOUT THIS USER’S GUIDE
Hitron CGNM/ CGNM-3552 User’s Guide
Online Help: each screen in the CGNM/ CGNM-3552’s Graphical User Interface
(GUI) contains a Help button. Click this button to see additional information
about configuring the screen.
Document Conventions
This User’s Guide uses various typographic conventions and styles to indicate
content type:
Bulleted paragraphs are used to list items, and to indicate options.
1 Numbered paragraphs indicate procedural steps.
NOTE: Notes provide additional information on a subject.
Warnings provide information about actions that could harm you or your
device.
Product labels, field labels, field choices, etc. are in bold type. For example:
Select UDP to use the User Datagram Protocol.
A mouse click in the Graphical User Interface (GUI) is denoted by a right angle
bracket ( > ). For example:
Click Settings > Advanced Settings.
means that you should click Settings in the GUI, then Advanced settings.
A key stroke is denoted by square brackets and uppercase text. For example:
Press [ENTER] to continue.
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Customer Support
For technical assistance or other customer support issues, please consult your Hitron
representative.
Default Login Details
The CGNM/ CGNM-3552’s default IP address and login credentials are as follows.
For more information, see Login into the CGNM on page 22.
Table 1: Default Credentials
IP Address192.168.0.1
Usernamecusadmin
Passwordpassword
Copyright
registered trademarks used are the properties of their respective owners.
DISCLAIMER: The information in this User’s Guide is accurate at the time of writing.
This User’s Guide is provided “as is” without express or implied warranty of any kind.
Neither Hitron Technologies nor its agents assume any liability for inaccuracies in this
User’s Guide, or losses incurred by use or misuse of the information in this User’s
Guide.
2013-2014 Hitron Technologies. All rights reserved. All trademarks and
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Table of Contents
About This User’s Guide ................................................................. 2
Table of Contents ........................................................................... 5
List of Figures .................................................................................. 9
List of Tables ................................................................................. 11
Table 45: The Advanced > Switch Setup Screen ............................................120
Table 46: The Advanced > DDNS Screen .......................................................121
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LIST OF TABLES
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1
Introduction
This chapter introduces the CGNM/ CGNM-3552 and its GUI (Graphical User
Interface).
1.1 CGNM/ CGNM-3552 Overview
Your CGNM/ CGNM-3552 is a NAT-capable cable modem and wireless access point
that allows you to connect your computers, wireless devices, and other network
devices to one another, and to the Internet via the cable connection.
The CGNM/ CGNM-3552 must be placed vertically on its stand, should not
be positioned in either wall-mount or horizontal.
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Figure 1: Application Overview
1.1.1 Key Features
The CGNM/ CGNM-3552 provides:
MoCA 2.0 high-performance entertainment networking providing real throughput
of 480Mbps in baseline mode
High-performance Internet connection via the CATV port (F-type RF connector).
For 24x8 models (DOCSIS 3.0 24-channel downstream, 8-channel upstream),
the download speed can be up to 960 Mbps (megabits per second). For 32x8
models (DOCSIS 3.0 32-channel downstream, 8-channel upstream) such as
CGNM-3552 and CGNM-3550, the download speed can be up to 1200Mbps.
Full dual-stack IPv4/IPv6 support for routing and firewall (DSLite and 6RD)
Local Area Network connection via four 10/100/1000 Mbps Ethernet ports
Dynamic Host Configuration Protocol (DHCP) for devices on the LAN
LAN troubleshooting tools (Ping and Traceroute)
IEEE 802.11a/b/g/n/ac concurrent dual band (2.4GHz and 5GHz) wireless MIMO
(Multiple-In, Multiple-Out) networking, allowing speeds of up to
450Mbps+1300Mbps PHY data rate.
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Wireless security: WEP, WPA-PSK and WPA2-PSK encryption, WiFi Protected
Setup (WPS) push-button and PIN configuration, MAC filtering,
Wired security: stateful inspection firewall with intrusion detection system, IP and
MAC filtering, port forwarding and port triggering, De-Militarized Zone (DMZ)
Settings backup and restore
Secure configuration interface, accessible by Web browser
1.2 Hardware Connections
This section describes the CGNM/ CGNM-3552’s physical ports and buttons.
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Figure 2: Hardware Connections
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Table 2: Hardware Connections
WPSPress this button to begin the WiFi Protected Setup
(WPS) Push-Button Configuration (PBC) procedure.
Press the PBC button on your wireless clients in the
coverage area within two minutes to enable them to join
the wireless network.
See WPS on page 79 for more information.
USBThe CGNM/ CGNM-3552 provides two USB 2.0 host
ports on the rear, allowing you to plug in USB flash disks
for mounting and sharing through the LAN interfaces via
the Samba protocol (network neighborhood).
The CGNM/ CGNM-3552 supports the following
Windows file systems:
FAT16
FAT32
NTFS
USB devices must not drain more than 500mA
from the USB port. USB devices requiring
more than 500mA should be provided with
their own power source(s).
ResetUse this button to reboot or reset your CGNM/ CGNM-
3552.
Press the button and hold it for less than five seconds
to reboot the CGNM/ CGNM-3552. The CGNM/
CGNM-3552 restarts, using your existing settings.
Press the button and hold it for more than five
seconds to delete all user-configured settings and
restart the CGNM/ CGNM-3552 using its factory
default settings. See Factory Default Resetting the
CGNM/ CGNM-3552 on page 14 for more
information on resetting the CGNM/ CGNM-3552.
NOTE: Unless you previously backed-up the CGNM/
CGNM-3552’s configuration settings prior to
resetting the CGNM/ CGNM-3552, the settings
cannot be recovered.
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Table 2: Hardware Connections
LAN1Use these ports to connect your computers and other
LAN2
LAN3
LAN4
CABLEUse this to connect to the Internet and coax network via
POWERUse this to connect to the 12v/2.5A power adapter that
network devices, using Category 5 or 6 Ethernet cables
with RJ45 connectors.
an F-type RF cable.
came with your CGNM/ CGNM-3552.
NEVER use another power adapter with your
CGNM/ CGNM-3552. Doing so could harm your
CGNM/ CGNM-3552.
1.3 LEDs
Figure 3: Power Adaptor
This section describes the CGNM/ CGNM-3552’s LEDs (lights).
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Figure 4: LEDs
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Table 3: LEDs
LEDSTATUSDESCRIPTION
POWEROffThe CGNM/ CGNM-3552 is not receiving power.
OnThe CGNM/ CGNM-3552 is receiving power.
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Table 3: LEDs
DSGreen, blinkingThe CGNM/ CGNM-3552 is searching for a
downstream frequency on the CABLE connection.
Green, steadyThe CGNM/ CGNM-3552 has successfully located
and locked onto a downstream frequency on the
CABLE connection.
Blue, blinkingThe CGNM/ CGNM-3552 is ranging on the
downstream frequency.
Blue, steadyDownstream frequency is locked or online with
channel bonding.
OffThere is no downstream activity on the CABLE
connection.
USGreen, blinkingThe CGNM/ CGNM-3552 is searching for an
upstream frequency on the CABLE connection.
Green, steadyThe CGNM/ CGNM-3552 has successfully located
and locked onto an upstream frequency on the
CABLE connection.
Blue, blinkingThe CGNM/ CGNM-3552 is ranging on the
upstream frequency.
Blue, steadyUpstream frequency is locked or online with
channel bonding.
OffThere is no upstream activity on the CABLE
connection.
STATUSBlinkingThe CGNM/ CGNM-3552’s cable modem is
registering with the service provider’s CMTS.
OnThe CGNM/ CGNM-3552’s cable modem has
successfully registered with the service provider
and is ready for data transfer.
LANOffNo device is connected to one of the LAN ports.
Green, blinkingA device is connected to one of the LAN ports and
is transmitting or receiving data.
Green, steadyA device is connected to one of the LAN ports but is
not transmitting or receiving data.
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Table 3: LEDs
WIRELESS
(2.4GHZ)
Hitron CGNM/ CGNM-3552 User’s Guide
OffThe 2.4GHz wireless network is not enabled.
Green, steadyThe 2.4GHz wireless network is enabled, and no
data is being transmitted or received over the
2.4GHz wireless network.
Green, blinkingThe 2.4GHz wireless network is enabled, and data
is being transmitted or received over the 2.4GHz
wireless network.
WIRELESS
(5GHZ)
MoCAOff
When you turn on the CGNM/ CGNM-3552, the LEDs light up in the following order:
OffThe 5GHz wireless network is not enabled.
Green, steadyThe 5GHz wireless network is enabled, and no data
is being transmitted or received over the 5GHz
wireless network.
Green, blinkingThe 5GHz wireless network is enabled, and data is
being transmitted or received over the 5GHz
wireless network.
The CABLE port is not connected to a coax socket, or
the CABLE port is connected to a coax socket, but no
other MoCA device has been detected on the coax
network.
Green, steady
Green, blinking
Another MoCA device has been detected on the coax
network, and the CGNM/ CGNM-3552 has
successfully made a connection.
Data is being transferred to or from the CGNM/
CGNM-3552 over the coax network.
1 POWER
2 DS
3 US
4 STATUS
5 The LAN LED lights up as soon as there is activity on the LAN ports, the
WIRELESS LEDs light up once the wireless network is ready, and the MoCA
LED lights up once a connected device is detected.
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1.4 IP Address Setup
Before you log into the CGNM/ CGNM-3552’s GUI, your computer’s IP address must
be in the same subnet as the CGNM/ CGNM-3552. This allows your computer to
communicate with the CGNM/ CGNM-3552.
NOTE: See IP Addresses and Subnets on page 33 for background information.
The CGNM/ CGNM-3552 has a built-in DHCP server that, when active, assigns IP
addresses to computers on the LAN. When the DHCP server is active, you can get
an IP address automatically. The DHCP server is active by default.
If your computer is configured to get an IP address automatically, or if you are not
sure, try to log in to the CGNM/ CGNM-3552 (see
GUI Overview on page 12).
If the login screen displays, your computer is already configured correctly.
If the login screen does not display, either the CGNM/ CGNM-3552’s DHCP
server is not active or your computer is not configured correctly. Follow the
procedure in Manual IP Address Setup on page 10 and set your computer to get
an IP address automatically. Try to log in again. If you cannot log in, follow the
manual IP address setup procedure again, and set a specific IP address as
shown. Try to log in again.
NOTE: If you still cannot see the login screen, your CGNM/ CGNM-3552’s IP
settings may have been changed from their defaults. If you do not know the
CGNM/ CGNM-3552’s new address, you should return it to its factory
defaults. See Factory Default Resetting the CGNM/ CGNM-3552 on page 14.
Bear in mind that ALL user-configured settings are lost.
1.4.1 Manual IP Address Setup
By default, your CGNM/ CGNM-3552’s local IP address is 192.168.0.1. If your
CGNM/ CGNM-3552 is using the default IP address, you should set your computer’s
IP address to be between 192.168.0.2 and 192.168.0.254.
NOTE: If your CGNM/ CGNM-3552 DHCP server is active, set your computer to get
an IP address automatically in step 5. The CGNM/ CGNM-3552 assigns an IP
address to your computer. The DHCP server is active by default.
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Take the following steps to manually set up your computer’s IP address to connect to
the CGNM/ CGNM-3552:
NOTE: This example uses Windows XP; the procedure for your operating system
may be different.
1 Click Start, then click Control Panel.
2 In the window that displays, double-click Network Connections.
3 Right-click your network connection (usually Local Area Connection) and click
Properties.
4 In the General tab’s This connection uses the following items list, scroll
down and select Internet Protocol (TCP/IP). Click Properties.
5 You can get an IP address automatically, or specify one manually:
If your CGNM/ CGNM-3552’s DHCP server is active, select Get an IP
address automatically.
If your CGNM/ CGNM-3552’s DHCP server is active, select Use the
following IP address. In the IP address field, enter a value between
192.168.0.2 and 192.168.0.254 (default). In the Subnet mask field, enter
255.255.255.0 (default).
NOTE: If your CGNM/ CGNM-3552 is not using the default IP address, enter an IP
address and subnet mask that places your computer in the same subnet as
the CGNM/ CGNM-3552.
6 Click OK. The Internet Protocol (TCP/IP) window closes. In the Local Area
Connection Properties window, click OK.
Your computer now obtains an IP address from the CGNM/ CGNM-3552, or uses the
IP address that you specified, and can communicate with the CGNM/ CGNM-3552.
1.5 Login into the CGNM/ CGNM-3552
Take the following steps to login into the CGNM/ CGNM-3552’s GUI.
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NOTE: You can login into the CGNM/ CGNM-3552’s GUI via the wireless interface.
However, it is strongly recommended that you configure the CGNM/ CGNM3552 via a wired connection on the LAN.
1 Open a browser window.
2 Enter the CGNM/ CGNM-3552’s IP address (default 192.168.0.1) in the URL
bar. The Login screen displays.
Figure 5: Login
3 Enter the Username and Password. The default login username is cusadmin,
and the default password is password.
NOTE: The Username and Password are case-sensitive; “password” is not the same
as “Password”.
4 Click Login. The Overview screen displays (see The Overview Screen on page
40).
1.6 GUI Overview
This section describes the CGNM/ CGNM-3552’s GUI.
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Figure 6: GUI Overview
Hitron CGNM/ CGNM-3552 User’s Guide
Table 4: GUI Overview
Primary
Navigation Bar
Secondary
Navigation Bar
Main WindowUse this section to read information about your CGNM/ CGNM-
Use this section to move from one part of the GUI to another,
select the language and your login account.
Use this section to move from one related screen to another.
3552’s configuration, and make configuration changes.
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1.7 Factory Default Resetting the CGNM/
CGNM-3552
When you reset the CGNM/ CGNM-3552 to its factory defaults, all user-configured
settings are lost, and the CGNM/ CGNM-3552 is returned to its initial configuration
state.
There are two ways to reset the CGNM/ CGNM-3552:
Press the RESET button on the CGNM/ CGNM-3552, and hold it in for 5
seconds or longer.
Click Admin > Device Reset. In the screen that displays, click the Factory
Reset button.
After the operation, the CGNM/ CGNM-3552 turns off and on again, using its factory
default settings.
NOTE: Depending on your CGNM/ CGNM-3552’s previous configuration, you may
need to re-configure your computer’s IP settings; see IP Address Setup on
page 10.
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2
Setup Wizard
This chapter describes the CGNM/ CGNM-3552’s setup wizard, which displays when
you click Setup Wizard in the toolbar. It contains the following sections:
Setup Wizard Overview on page 1
The Setup Wizard Screen on page 1
The Welcome Screen on page 2
The Setting Password Screen on page 3
The Wireless Settings Screen on page 4
The Summary Screen on page 5
2.1 Setup Wizard Overview
Your CGNM/ CGNM-3552 possess a setup wizard that allows you to rapidly
configure its most important settings, including password and wireless settings.
2.2 The Setup Wizard Screen
This section describes the CGNM/ CGNM-3552’s Setup Wizard Screen.
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Figure 7: The Setup Wizard Screen
The following table describes the labels in this screen.
Table 5: The Setup Wizard Screen
Quick WizardClick to customize the CGNM/ CGNM-3552’s password and
common Wi-Fi settings.
Manage LANClick to manage the CGNM/ CGNM-3552’s firewall settings.
See The LAN Setup Screen on page 58.
Manage FirewallClick to manage the CGNM/ CGNM-3552’s firewall settings.
See The Firewall Screen on page 103.
Manage WirelessClick to manage the CGNM/ CGNM-3552’s wireless settings.
See The Basic Settings Screen on page 80.
2.3 The Welcome Screen
This screen displays the welcome message of the Quick Wizard.
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Click Quick Wizard. The following screen displays.
Figure 8: The Quick Wizard: Welcome Screen
2.4 The Setting Password Screen
Use this screen to customize the CGNM/ CGNM-3552’s password settings.
Click Next in the Quick Wizard: WelcomeScreen. The following screen displays.
NOTE: It is strongly recommended that you change the CGNM/ CGNM-3552’s
password from its factory default.
Figure 9: The Quick Wizard: Setting Password Screen
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The following table describes the labels in this screen.
Table 6: The Setup Wizard: Setting Password Screen
Old PasswordEnter the password with which you currently log into the
CGNM/ CGNM-3552 for this account.
New PasswordEnter and re-enter the password you want to use to log
Confirm New Password
into the CGNM/ CGNM-3552 for this account.
Exit
PrevClick this to return to the previous screen.
NextClick this to continue to the next screen.
Click this to return the fields in this screen to their lastsaved values without saving your changes.
2.5 The Wireless Settings Screen
Use this screen to configure the CGNM/ CGNM-3552’s wireless settings.
Click Next in the Quick Wizard: Setting Password screen. The following screen
displays.
Figure 10: The Quick Wizard: Wireless Settings Screen
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SETUP WIZARD
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