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Trouble Check method Check result Cause Corrective action
(6) No sound is
output from
headphone.
(i) Connect a normal headphone, and then
check whether sound is output.
Sound is produced. The headphone is faulty. Ask the customer to check whether the headphone is
faulty.
Sound is not produced. Go to the next check. Go to check method (6)-(ii).
(ii) Disassemble the Model UR 18DSL2,
and then check whether all connectors
are properly connected.
Some connectors are
disconnected.
Same as on the left. Connect the disconnected connectors.
All connectors are
properly connected.
Go to the next check. Go to check method (6)-(iii).
(iii) Replace Terminal Ass’y (E) [34], and
then check whether sound is produced.
Sound is produced.
Terminal Ass’y (E) [34] is abnormal. (Replace Terminal Ass’y (E) [34].)
Sound is not produced.
Controller PCBA [17] and Function PCBA
[20] are abnormal.
Replace Controller PCBA [17] and Function PCBA [20].
(7) Mobile phone
cannot be
charged.
(i) Connect the mobile phone with the
normal charging cable, and then check
whether the mobile phone can be
charged.
The mobile phone can
be charged.
The charging cable is broken. Ask the customer to check whether the charging cable is
broken.
The mobile phone
cannot be charged.
Go to the next check. Go to check method (7)-(ii).
(ii) Connect a normal mobile phone, and
then check whether the mobile phone
can be charged.
The mobile phone can
be charged.
The mobile phone is faulty. Ask the customer to check whether the mobile phone is
faulty.
The mobile phone
cannot be charged.
Go to the next check. Go to check method (7)-(iii).
(iii) Disassemble the Model UR 18DSL2,
and then check whether all connectors
are properly connected.
Some connectors are
disconnected.
Same as on the left. Connect the disconnected connectors.
All connectors are
properly connected.
Controller PCBA [17] and Function PCBA
[20] are abnormal.
Replace Controller PCBA [17] and Function PCBA [20].
(8) A switch or
Dial [6] is
disabled.
(i) Replace Controller PCBA [17], and then
check whether the switch or dial is
enabled.
The switch or dial is
enabled.
Controller PCBA [17] is abnormal. (Replace Controller PCBA [17].)
The switch or dial is
disabled.
Go to the next check. Go to check method (8)-(ii).
(ii) Replace Function PCBA [20], and
check whether the switch or dial is
enabled.
The switch or dial is
enabled.
Function PCBA [20] is abnormal. (Replace Function PCBA [20].)
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