print built the largest all-PCS nationwide network with advanced
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multimedia services and clear calls, reaching more than 230 million
people for clarity you can see and hear. We built our network to give you
what we believe you really want from a wireless phone, clear sound, private
conversations and time-saving features.
But with Sprint, you can do something even more far-reaching – simplify
your life. Our advanced technology is designed to grow with your
communications needs so that one day you’ll be able to rely entirely on
your PCS Phone to stay connected.
This guide will familiarize you with our technology and with your new
PCS Phone through simple, easy-to-follow instructions. If you have already
reviewed the Start Here Guide, which was packaged with your new phone,
then you’re ready to explore the advanced features outlined in this guide.
If you have not read your Start Here Guide, go to Section One – Getting
Started. This section provides all the information you need to quickly
activate your phone, set up your voicemail and much more. It also contains
information on how to contact Sprint should you have questions about
service, want to purchase additional products or services, or just to check
your account balance.
Thank you for choosing Sprint.
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2
Introduction to this
Online User’s Guide
his Online User’s Guide introduces you to PCS Service and all the
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features of your new phone. It’s divided into four sections:
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Section 1: Getting Started
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Section 2: Understanding Your Phone
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Section 3: Using PCS Service Features
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Section 4: Safety Guidelines and Warranty Information
Throughout the guide, you’ll find tips that highlight special shortcuts and
timely reminders to help you make the most of your new phone and service.
The Table of Contents and Index will help you locate specific information
quickly.
You’ll get the most out of your phone if you read each section. However, if
you’d like to get right to a specific feature, simply turn to that page. Follow
the instructions in that section and you’ll be ready to use your phone in no
time.
Tip : You can print out this guide to keep on hand or view it online. If
you’re viewing it online, simply click ona topic in the Table of Contents or
on any page reference within a section to go directly to that topic.
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4
Section 1
Getting Started
Section 1
5Getting Started
6
Section 1A
Setting Up Service
In This Section
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Getting Started With PCS Service
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Setting Up Your Voicemail
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Getting Help
his section walks you through the basics of setting up service for your
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PCS Phone, including unlocking and activating your phone, setting up
your voicemail and how to contact Sprint for assistance with your PCS
Service.
Section 1: Getting Started
71A: Setting Up Service
Getting Started With PCS Service
Determine if Your Phone is Already Activated
If you received your phone in the mail or purchased it at a Sprint Store, it
probably has been activated. All you need to do is unlock your phone.
If your phone is not activated, please refer to the Start Here Guide
included with your phone.
Unlocking Your Phone
Follow these steps to unlock your phone:
1. Press and hold E to turn the phone on.
Unlock
2. Press (right soft key). (See page 14-17 about soft keys.)
3. Enter your four-digit lock code. For security purposes, the code is not
visible as you type.
Tip : If you can’t recall your lock code, try using the last four digits of
either your Social Security number or PCS Phone Number or try 0000. If
none of these work, call PCS Customer Service Solutions at 1-888-2114PCS (4727).
Activating Your Phone
To activate your phone, follow the directions in the Start Here Guide that
was included with your phone.
Section 1: Getting Started
81A:SettingUpService
Setting Up Your Voicemail
All unanswered calls to your PCS Phone are automatically transferred to
voicemail, even if your phone is in use or turned off. Therefore, you will
want to set up your voicemail and personal greeting as soon as your
PCS Phone is activated.
To set up voicemail:
1. From the Standby mode, press and hold !.
2. Follow the system prompts to create your pass code, record your
greeting, record your name announcement and choose whether to
activate One-Touch Message Access (a feature that lets you press one key to
access messages and bypasses the need for you to enter your pass code).
Note: The voicemail setup process may vary in certain Affiliate areas.
Getting Help
Visit Our Web Site
Stop by www.sprintpcs.com and log on to get up-to-date information on
PCS Service, options and more.
You can also:
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Review coverage maps
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Learn how to use voicemail
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Access your account information
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Purchase accessories
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Add additional options to your service plan
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Check out frequently asked questions
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And more
Section 1: Getting Started
91A: Setting Up Service
PCS Customer Service Solutions
Claire, your virtual service representative is also available to assist you 24
hours a day, seven days a week. Visit her at
www.sprintpcs.com by
logging on and clicking on Claire’s Directory for Service Solutions.
Receiving Automated Invoicing Information
For your convenience, your phone gives you access to invoicing
information on your PCS Account. This information includes balance
due, payment received, invoicing cycle and the amount of minutes and/
or data used since your last invoicing cycle. (A nominal fee and/or
airtime charges may apply.)
To access this information:
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Press S 4 T.
Note: This service may not be available in all Affiliate markets.
PCS Directory Assistance
PCS Directory Assistance provides a variety of services, including
residential, business and government listings; assistance with local or
long-distance calls; movie listings; hotel, restaurant and shopping
information and major local event information. There is a per-call
charge and you will be billed for airtime.
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Press 4 1 1 T.
PCS Operator Services
PCS Operator Services can provide assistance in placing collect calls or
calls billed to a local telephone calling card or a third party.
1. Press 0 T.
For more information or to see the latest in products and services, visit us
online at
Note: PCS Operator Services may not be available in all Affiliate
markets.
Section 1: Getting Started
101A: Setting Up Service
www.sprintpcs.com.
Section 2
Understanding Your
Phone
Section 2
11Understanding Your Phone
12
Section 2A
Your PCS Phone – The Basics
In This Section
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Parts Name
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Viewing the Display Screen
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Features of Your SH-P300
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Turning Your Phone ON and OFF
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Using the Battery
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Displaying Your Phone Number and Version Information
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Using the Key Guard
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Using the Environment Switch
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SettingYourPCSPhonetoAirplaneMode
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Making and Answering Calls
our PCS Phone is packed with features that simplify your life and
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expand your ability to stay connected to the people and information that
are important to you. This section will guide you through the basics of your
phone and you’ll be on your way to using it in no time.
Section 2: Understanding Your Phone
132A: Your PCS Phone – The Basics
Parts Name
1
2
3
4
517
6
18
7
8
19
16
15
14
1321
9
10
11
12
1. Antenna: The voice on the other end sounds clearest when the
antenna is all the way up.
2. Environment Switch: Used to set how to handle incoming calls.
3. Headset Jack: Provides connection for an optional headset.
4. Light Sensor: Detects brightness. You can set this function to stop the
ringer or reduce the ringer volume when brightening is detected (for
example, when you take the phone out of your pocket) or to turn on
the backlight according to the ambient light level.
5. Receiver: Lets you hear the caller’s voice and voice prompts.
Section 2: Understanding Your Phone
142A: Your PCS Phone – The Basics
20
6. LED (green/orange/red light): Flashes green and orange when you
have incoming calls. And flashes red while charging; when charging is
completed, the lamp turns green.
7. Display Screen: Displays phone status icons, menus, functions, etc.
8. Cursor Key: Scrolls through the menu options, Phone Book list, Call
History list, etc. The move left key provides a shortcut to a selected
menu and the move right key jumps to the Find Name screen. Pressing
the center of the Cursor Key displays the top menu.
9. Soft Key (right): Lets you select the menu (option) corresponding to
the bottom right line on the Display Screen.
10.MSG: Lets you launch the Messaging (E-mail) application. This key
also functions as the page down key in the Phone Book and Calendar
displays.
11.END/POWER: Lets you disconnect a call and return to the Standby
mode. Lets you put the caller on hold when receiving incoming calls,
or turns the phone ON and OFF.
12.Back: Allows you to clear characters from the screen and also to go
back to the previous screen.
13.Microphone: You should speak into this microphone.
14.TALK: Lets you place a call, receive a call, answer Call Waiting, use
Three-Way Calling and Voice Dial.
15.Web: Lets you launch the Browser. This key also functions as the page
up key in the Phone Book and Calendar displays.
16.Soft Key (left): Lets you select the menu (option) corresponding to
the bottom left line on the Display Screen.
17.Handstrap Slot: Used to attach the hand strap.
18.Back illumination: Flashes when you have incoming calls.
19.Speaker: Sounds ringing tone when receiving a call, when using the
Jukebox feature or the other party’s voice when Speaker Phone is set to
ON.
Section 2: Understanding Your Phone
152A: Your PCS Phone – The Basics
20.Charge Terminal: Used to charge the phone on the optional desktop
charger.
21.External Connection Terminal: Used to connect the travel charger.
Also used to connect the phone to a PC.
Viewing the Display Screen
This list identifies the symbols you’ll see on your display screen.
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shows your current signal strength.
The more lines you have, the stronger your signal.
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(flashing): sending data; : PCS Vision Service is dormant; : PCS
Vision Service is unavailable.
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! to call your voicemail.
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waiting.
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Network.
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the more power you have left. (While charging: flashes)
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indicates the browser page is secure.
lights in Airplane mode.
means your phone cannot find a signal.
tells you a call is in progress.
lights during data downloading.
PCS Vision Service is active; (flashing): receiving data;
indicates the Speaker Phone is set to ON.
indicates you have voicemail messages waiting. Press and hold
indicates you have a PCS Message waiting.
indicates you have both new voicemail(s) and PCS Message(s)
indicates you are “roaming” off the Sprint Nationwide PCS
shows the level of your battery charge. The more black you see,
indicates the Location setting is ON.
indicates the Location setting is OFF.
indicates your phone is in vibrate mode.
Section 2: Understanding Your Phone
162A: Your PCS Phone – The Basics
Tip : Display indicators let you know when you’re off the Sprint
Nationwide PCS Network.
Soft Keys
You can select the menus or options, which are described at the bottom
line of the display screen, by pressing the corresponding soft key (left/
right). In this Online User’s Guide, the explanation for selecting such
menus/options is as shown below:
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Options
Press .
(It means, “Press the soft key (left/right) corresponding to .”)
Options
Features of Your SH-P300
Congratulations on the purchase of your PCS Phone SH-P300. This
phone is lightweight, easy-to-use, reliable and offers many significant
features and service options:
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Provides access to other PCS digital networks where Sprint has
implemented roaming agreements (page 57).
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PCS VisionSM provides access to the wireless Internet (page 151).
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PCS Short Mail and PCS Email provide quick and convenient text
messaging capabilities (page 165-167).
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PCS Connection Kit offers wireless modem capabilities for your
personal computer (page 160).
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PCS Voice CommandSM lets you dial phone numbers by speaking
someone’s name or the digits in their phone number (page 177).
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Downloadable ringers allow you to personalize your phone with
distinct ringers (page 169).
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Provides access to up to two POP3 e-mail accounts for sending and
receiving e-mail over the Internet (page 119).
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Voice Dialing lets you call the phone numbers by saying the
programmed names into the phone (page 115-117).
Section 2: Understanding Your Phone
172A: Your PCS Phone – The Basics
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“Get New” function provides you quick access to download images
(pictures), sounds (melody), applications or games to the phone from
Web site (page 110).
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Voice Memo function can record your voice in the Standby mode (page 118).
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Speed Dialing lets you call the phone number stored in the Phone
Book by one touch dialing (page 86).
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Phone book can store up to 200 entries. Each entry can contain 5
phone numbers, 1 Email, 1 Web, Ringer and Picture (page 79).
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Calendar function provides a convenient way to manage your schedule
and uses alarms and messages to remind you of scheduled events
(page 90-95).
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Tegic T9 text input decreases the time of entering characters and gives
you the easier way to edit the text messages (page 74).
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Jukebox function lets you store and playback downloaded melodies
(page 111-113).
Turning Your Phone ON and OFF
TurningYourPhoneON
Fully extend the antenna to receive the best reception.
1.
2. Press and hold E until LED lights red.
Once your phone is ON, it displays “Looking for Service...” indicating
that your phone is searching for a signal. When your phone finds a
signal, it automatically enters Standby mode – the phone’s idle state. At
this point, you are ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of searching, a
Power Save feature is automatically activated. When a signal is found,
your phone automatically returns to Standby mode.
In Power save mode, your phone searches for a signal periodically
without your intervention. You can also initiate a search for PCS Service
by pressing any key (when your phone is turned ON).
Section 2: Understanding Your Phone
182A: Your PCS Phone – The Basics
Tip : The Power Save feature helps to conserve your battery power when
you are in an area where there is no signal.
Turning Your Phone OFF
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Press and hold E until you see “Powering off” on the display.
Your screen remains blank while your phone is off (unless the battery is
charging).
Using the Battery
Battery Capacity
Your PCS Phone is equipped with a Lithium Ion (LiIon) battery.
It allows you to recharge your battery before it is fully drained. The
battery provides approximately 3.5 hours of continuous talk time or
approximately 10 days of continuous standby time.
When there are approximately 5 minutes of talk time left, the blank
battery icon blinks, the warning message appears on your display screen,
and the phone sounds an audible alert.
When the battery is completely drained, the warning message appears
and the phone sounds an audible alert again. Thirty seconds later, the
phone powers down.
Note: Long backlight settings, searching for service, vibrate mode, game
use and browser use affect the battery’s talk and standby times.
Tip : Be sure to charge your phone’s battery and watch your indicator to
ensure your levels are okay.
Installing the Battery
Your PCS Phone comes with a LiIon battery. Follow these steps to install
it:
1. Push the lock button in direction A to unlock the battery cover. Grasp
the cover on both sides next to the mark where it sticks out and remove
the lid as in B.
Section 2: Understanding Your Phone
192A: Your PCS Phone – The Basics
2. Place the battery in the body so that the tabs on the battery and the
slots in the phone are aligned.
3. While pushing the battery up, press it into the body.
4. Fit the tabs on the top of the battery cover into the slots of the body.
5. While pushing the battery cover in direction C, align it with the body
and press down D in the middle of the cover until you hear it catch. To
lock the cover in place, press the lock button in direction E.
Finally, make sure the battery cover is securely closed.
B
A
Section 2: Understanding Your Phone
202A: Your PCS Phone – The Basics
D
C
E
Removing the Battery
Follow these easy steps, to remove the battery:
1. Make sure the power is off so that you don’t lose any stored numbers or
messages.
2. Push the lock button in direction A to unlock the battery cover. Grasp
the cover on both sides next to the mark where it sticks out and remove
the lid as in B.
3. Hold the battery and pull it up and out.
B
A
Charging the Battery
Your PCS Phone comes with a rechargeable battery. You should charge
the battery as soon as possible so you can begin using your phone.
Keeping track of your battery’s charge is important. If your battery level
becomes too low, your phone automatically turns off and you will lose all
the information you were just working on. For a quick check of your
phone’s battery level, glance at the battery charge indicator located in the
upper-right corner of your phone’s display screen. If the battery charge
gets too low, the blank battery icon starts blinking, and the phone sounds
a warning tone.
Always use a Sprint-approved travel charger, the optional desktop charger
or the optional vehicle power adapter to charge your battery.
Section 2: Understanding Your Phone
212A: Your PCS Phone – The Basics
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