Hitachi SBLE2-ML120201 User Manual

StarBoard Link EZ2

User’s Guide

Read this User's Guide and carefully retain it for future reference.

Before using this product, carefully read and fully understand the safety instructions. Store

this User's Guide nearby for ease of reference.

SBLE2-ML120201

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Notices

Reproduction or reprinting, without permission, of this User's Guide or any part thereof is

prohibited.

The contents of this User's Guide are subject to change without prior notice.

Every effort has been made to ensure that this User's Guide is complete and correct. However,

should any questionable points, mistakes, etc., come to your attention, please inform the vendor.

Hitachi Solutions, Ltd. assumes no responsibility for losses resulting from or related to the use of

this product. Refer to "4. Appendix 4.6 Product Warranty Policy" at the end of this User's Guide for

details on the warranty and liabilities.

Precautions Regarding Disposal

At time of disposal, handle this product as industrial waste according to all applicable laws and

regulations.

Special Instructions

This manual contains explanations relating to accessories that are sold separately, as well as the
product itself.

Disclaimers

Hitachi Solutions, Ltd. assumes no liability and makes no warranty, either express or implicit,

regarding the contents of this User's Guide.

Also, the company makes no warranty as to the product's suitability, merchantability or fitness for a

particular intended use.

All products of Hitachi Solutions, Ltd. described in this User's Guide are presently for sale or are

site-licensed.

Users who purchased the aforesaid product(s) will bear the costs of all required services, repairs,

and damages resulting from defects in this product, and will bear the costs of direct or indirect

damages (including the loss of profits or required information) that resulted from the product

defects.

Moreover, Hitachi Solutions, Ltd. retains the right to revise this User's Guide and to modify the

contents thereof, without any obligation to notify anyone.

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Product Assurance Provisions

This product is limited to use in the country where the user bought this product.

For warranty details, refer to "4. Appendix 4.6 Product Warranty Policy" at the end of this User's

Guide.

This first edition of the user’s guide (SBLE2-ML120201) is for the following products:

AH00322: StarBoard Link EZ2

AH00180: Electronic Pen

Windows is a trademark of Microsoft Corporation (U.S.) and in other countries.

Mac and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries.

Other trademarks and product names are trademarks and/or registered trademarks of their respective

holders

Manual Creation Dates

February 2012 first edition SBLE2-ML120201

All Rights Reserved. Copyright (c) 2012, Hitachi Solutions, Ltd.

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Introduction

Thank you very much for purchasing Hitachi Solutions’s StarBoard Link EZ2 (henceforth referred

to as "StarBoard").

This User's Guide has been created for people who already have a working knowledge of personal

computers (henceforth referred to as "PC").

Please make sure that you understand the contents of this User's Guide and use the software

correctly.

We hope that you make the most of this product.

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Safe Handling

Markings and Symbols

Various markings and symbols are used in this User's Guide and on this product, to ensure the

safe and correct use of this product and to prevent personal injury and property damage. These

symbols and their meanings are as explained below. Understand the information well before

reading the body of the User's Guide.

WARNINGS

This warning will appear where there exists a risk of death or fatal injuries.

CAUTIONS

This warning will appear where there exists a risk of moderate or light injuries.

This is a Safety Warning symbol. This symbol will appear to raise

the attention of the user to existing risks that may cause harm to

people. To avoid any chances of injuries or possibly death,

DO NOT IGNORE the safety instructions that follow this symbol.

NOTICE

This warning will appear where there exists a risk of damage to property.

This symbol draws attention to cautions (including warnings).

This symbol indicates something prohibited.

This symbol indicates something that must be done.

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Safe Precautions

(1) Precautions Regarding Operation

WARNINGS

Do not make modifications.

Do not make any adjustments, repairs, or modifications not given in this
User's Guide as doing so may lead to personal injury or damage to the
product.

Do not open or remove cover of this product.

Failure to comply may lead to personal injury or damage to the
product.

dealer or support center.

Do not place objects on top of this product.

If a foreign object falls on top of or inside this product, it may lead to
personal injury or damage to the product.

Refer internal inspections, adjustments, and repairs to your

Safe Handling

Required Precautions

CAUTIONS

In order to prevent damage by static electricity, touch a nearby metal object
with your hand to discharge any static electricity before touching this
product.

Static electricity from your body may cause damage to this product.

NOTICE

Make sure that the silver surfaces of the reflective bars do not become dirty
or scratched.

Scratches or dirt on the silver surfaces of the reflective bars may prevent
them from detecting coordinates correctly.

When connecting to the PC, use the bundled USB extension cable.

If you use a USB extension cable other than bundled one, it may cause
malfunction.

Do not place heavy objects on, pull on, or subject the USB cable to
excess heat.

Failure to comply may result damage to the USB cable.

Always grasp the plug of the USB cable when connecting or
disconnecting.

Pulling on the USB cable may result in scratching or damage to the cable.

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(2) Dealing with Trouble

What to do in case of emission of smoke, strange odor, or strange
noise

If an abnormal condition such as emission of smoke, strange odor, or
strange noise happens to occur for some reason, immediately
disconnect the product's USB cable from the PC.
Confirm that the smoke or strange odor is no longer being emitted and
contact a support center to request repairs.

Continued operation without repair may result in fire.

What to do if the product breaks or the USB cable is damaged

If this product breaks or the USB cable becomes damaged for some
reason, immediately disconnect the USB cable from the PC and
contact a support center.

Continued operation without repair may result in emission of a strange
odor or smoke.

(3) Precautions Regarding Handling

CAUTIONS

Safe Handling

WARNINGS

Do not touch this product if you hear thunder.

Failure to comply may result in electric shock.

CAUTIONS

Do not use batteries other than those specified.

Failure to comply may result in fire, personal injury, and/or soiling of the
surrounding area due to batteries bursting or leaking fluid.

Do not splash with water or chemical compounds.

Do not place this product in a location subject to contact with water
droplets or place any containers containing water or other chemical
compounds on top of or nearby this product.

Failure to comply may result in damage or fire if water or chemical
compounds get inside this product.

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Safe Handling

NOTICE

Disconnect the USB cable during extended periods of non-use.

For safety reasons, disconnect the USB cable if the product is not going to
be used for an extended period of time. Failure to comply may result in
malfunction.

Handle the connection cable properly.

Improper handling of the connection cable such as jamming it against a
wall, undue bending, pulling, or twisting may result in overheating or
damage due to exposure of the conductive core, electrical short, or
severing of the cable.

(4) Precautions Regarding Moving the Product

NOTICE

Always disconnect the USB cable from the PC when moving this
product.

Failure to comply may result in damage to the USB cable and/or the
product itself.

Do not subject to shock of impact.

This product is a precision instrument. Excessive shock of impact may
hinder further operation.
Take extreme care when moving this product.

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(5) Precautions Regarding Setup Environment

WARNINGS

Do not place in a location with flammable or corrosive gas.

Placing this product in a location where there is flammable or
corrosive gas may result in fire or damage to this product.
There is a particular danger of explosion in the case of flammable gas.
Do not place in a location with flammable or corrosive gas.

Install this product on a flat surface.

Installing this product on an uneven surface such as bumpy or
curved surfaces may cause the product to operate improperly or
fall over, resulting in personal injury or product malfunction.

CAUTIONS

Do not touch internally mounted parts.

Directly toughing internally mounted parts inside this product may
result in personal injury or damage to this product.

Do not place in locations subject to excess moisture, dust, smoke, or
steam.

Placement in a location such as next to a kitchen or a humidifier may
result in fire or damage to this product.

Do not use this product near water.

If water somehow gets inside this product, immediately disconnect
the USB cable and contact a support center.

Continued use may result in fire or damage to this product.

Safe Handling

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Safe Handling

Do not use this product in locations subject to high temperature or
high humidity.

This product's usage environment conditions:
Temperature: 5°C – 35°C

Humidity: 20%RH – 80%RH (no condensation)

Do not set up in locations subject to vibration and/or shock of
impact.

Vibration and/or shock of impact may harm internal components of this

product, resulting in damage to it. Do not set up this product in

location subject to vibration or shock of impact.

Do not set up this product near a high-voltage line or power source.

If this product is set up near high-voltage lines or power sources, it
might receive interference.

Do not set up in a location subject to direct sunlight or near a
heater.

Failure to comply may result in deformation of or damage to this

product.

(6) Precautions Regarding Disposal

NOTICE

a

NOTICE

At time of disposal, handle this product as industrial waste
according to all applicable laws and regulations.

When disposing of this product, the user should follow all laws
and regulations of the locality in which it is being used.

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Careful thought was given to the cautions on this device and in this User's Guide. However,

unanticipated circumstances might occur. When operating this product, users themselves must

exercise caution as well as follow instructions.

Warning s Con tents Page(s)

WA RN I N GS

Safe Handling

Install this product on a vertical surface.

Do not install this product on a slanting surface or ceiling. Otherwise, the
equipment might fall, possibly resulting in injury, or the impact might cause
product failure.

P.2-1

If magnets are not used to install this product, fix it in place
with screws.

Otherwise, the equipment might fall, possibly resulting in injury, or the impact
might cause product failure.

P.2-1

CAUTIONS

Cautions Contents Page(s)

Do not strike the whiteboard or wall forcefully with the stylus
pen, bend it, or apply an excessive load to it.

Failure to comply may result in damage to the stylus pen or personal injury.

P.3-3

Be sure to install batteries correctly.

Do not install batteries with positive and negative terminals reversed, or use
batteries other than the type specified. It will cause pen malfunctions and
excess heat, or burns to the hand.

P.3-6

Be sure to provide insulation during disposal.

Be sure to insulate the positive and negative terminals of the battery using
cellophane tape, or similar material when disposing of batteries. Disposing of
batteries without insulating them may lead to overheating, bursting, or
ignition due to shorting, resulting in personal injury or fire. Furthermore, be
sure to follow all local rules and regulations regarding proper battery disposal.

P.3-6

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NOTICE

Notice Contents Page(s)

- Select a level and stable position.

- Do not set it up near equipment that might generate electromagnetic waves or
radio frequencies, such as radio transmitters, televisions, copying machines or
air conditioners.

- Avoid locations that are dusty, that are subject to extremely high or low
temperatures or humidity, or that are exposed to direct sunlight.

The gap between the cursor and your finger (or pen) will become big in the
lower 13cm (5 inches) of the digitizer.
If you want to reduce the gap, place the digitizer keeping a minimum space of
13cm (5 inches) from the upper part of the centre of the projection area.

Use an input tool with a thickness of least 7 mm.

When inputting to this product, use a tool that is at least 7 mm. If a pen or
similar tool with a thickness of less than 7 mm is used, the input will be
unstable.
Also, do not use tools with a sharp tip, such as a ballpoint pen. If such a tool is
used incorrectly, it could damage the surface of the board.

Using infrared and compact cameras, this product captures the
image (shadow) of a pen or finger and detects the
corresponding coordinate position. Do not operate near
lighting that will obstruct the capture of the image.

- Locations where the surface or side of the projection area are exposed to direct
sunlight.

- Locations in which there are light fittings with many light bulbs or infrared
rays directly above the projection area.

Safe Handling

P.2-1

P.2-6

P.3-1

P.2-10
P.4-4

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Contents

Contents

1. Introduction.................................................................................................................. 1-1

1.1 Preparations ........................................................................................................................... 1-1

1.1.1 Product Outline .................................................................................................... 1-1

1.1.2 Features ............................................................................................................... 1-1

1.2 Parts Check............................................................................................................................ 1-2

1.2.1 StarBoard............................................................................................................. 1-2

1.2.2 Stylus Pen (option)................................................................................................ 1-3

1.2.3 Electronic Pen (option).......................................................................................... 1-3

1.3 Role of Each Part................................................................................................................... 1-4

1.3.1 StarBoard............................................................................................................. 1-4

1.3.2 Electronic Pen (option).......................................................................................... 1-5

2. Assembly and Setup ...................................................................................................... 2-1

2.1 Installing the StarBoard Software.......................................................................................... 2-2

2.2 Installing the Devices (Using the Installation Wizard) .......................................................... 2-2

2.3 Installing the Devices (When the installation wizard is not used) ......................................... 2-3

2.3.1 Projection from the Projector ................................................................................. 2-3

2.3.2 Installing the Reflective Bars ................................................................................. 2-4

2.3.3 Installing the Digitizer........................................................................................... 2-7

2.3.4 Connecting the USB Cable.................................................................................... 2-8

2.3.5 Adjusting the Sensor ........................................................................................... 2-10

2.3.5.1 Sensor Adjustment Procedure (Windows version).......................................................... 2-10

2.3.5.2 Sensor Adjustment Procedure (Mac version)................................................................. 2-12

2.3.6 Positioning Alignment......................................................................................... 2-14

3. How to Use.................................................................................................................... 3-1

3.1 How to Use Touch Mode .......................................................................................................3-1

3.1.1 Character Input..................................................................................................... 3-1

3.1.2 PC Operation........................................................................................................ 3-2

3.2 Electronic Pen Input and Finger Input................................................................................... 3-4

3.2.1 Switching Input Methods (Windows)...................................................................... 3-4

3.2.2 Switching Input Methods (Mac)............................................................................. 3-5

3.3 How to User the Electronic Pen............................................................................................. 3-6

3.3.1 Inserting the Battery.............................................................................................. 3-6

3.3.2 Using the Electronic Pen ....................................................................................... 3-7

3.3.3 Basic Operations of the Electronic Pen ................................................................... 3-8

3.3.4 Customizing the Electronic Pen.............................................................................. 3-8

3.4 Start Method .......................................................................................................................... 3-9

3.4.1 Start Method (Windows version)............................................................................ 3-9

3.4.2 Start Method (Mac version) ............................................................................... 3-10

4. Appendix ...................................................................................................................... 4-1

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4.1 Troubleshooting..................................................................................................................... 4-1

4.2 Regularly Auto Sensor Adjustment (For Windows)............................................................ 4-4

4.2.1 Sensor Auto Adjustment Procedure...................................................................... 4-4

4.3 System Specifications............................................................................................................ 4-6

4.4 Proper Care and Cleaning...................................................................................................... 4-7

4.5 Replaceable Parts................................................................................................................... 4-7

4.6 Product Warranty Policy ........................................................................................................ 4-8

Contents

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Introduction

1. Introduction

1.1 Preparations

This chapter describes the preparations to be made before using StarBoard.

First-time users of StarBoard should read through this chapter.

1.1.1 Product Outline
In order to use the StarBoard Link EZ2, a digitizer and reflective bars are installed on an
existing whiteboard or flat wall surface. After setting up the provided software on a PC that
is connected to a projector, you can use your finger to operate the projected PC screen, or
import characters or images drawn on the projection area in real time to the PC.

1.1.2 Features

- You can use your finger or the pen to operate the PC
You can use your finger or a pen to operate the PC screen projected onto the board with
the projector. There are two optional pens available, the stylus pen and electronic pen.
When the term “pen” is used in this User’s Guide, it means “electronic pen.”

- You can write directly onto the PC screen
After installing the provided StarBoard Software onto a PC, you can use your finger or
the pen to write characters or images directly onto the PC screen. The input
characters or drawn images are imported as digital data in real time into the PC, where
they can be saved or printed.

- Compatible with PowerPoint presentations

Characters or images can be written into presentations created with Microsoft

PowerPoint, which significantly improves the expressive power of the presentations.

- You can also write on video images (For Windows)

Characters or images can be written onto captured video image displays.

This makes it easy to use video materials in lessons or presentations.

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1.2 Parts Check

After unpacking, make sure that all the following parts are present.

1.2.1 StarBoard

[1] Parts

No. Name Qty

(1) Digitizer 1

(2) USB extension cable 1

(3) Cable holder 1

(4) Reflective bars 4

(5) Corner piece 2

(6) Joint piece 1

(7) Wood screws 17

(8) Machine screws 2

(9) Wall mount bracket 2

(10) StarBoard Software DVD-ROM 1

(11) StarBoard Software Startup Guide 1

(12) StarBoard Link EZ2 Startup Guide 1

(13) Warranty Sheet 1

(1)

(2)

(3)

Introduction

(4)

(7)

(11)

(5)

(8)

(12)

(9)

(13)

1-2

(6)

(10)

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1.2.2 Stylus Pen (option)

[1] Parts

No. Name Qty

(1) Stylus pen 2

(1)

1.2.3 Electronic Pen (option)

[1] Parts

No. Name Qty

(1) Electronic pen 1

(2) AAA alkaline battery 1

(3) Spare pen tip 2

(1)

(2)

Introduction

(3)

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1.3 Role of Each Part

1.3.1 StarBoard

(4)

(7) (7)

(4)

(2)

(1)

(3)

StarBoard Link EZ2

Introduction

(6)

(5)

(4)

Installation Image

(1) Digitizer

Receives information regarding characters or
images drawn with the pen or the user's finger,
and transmits this data to the PC.

(2) Status LED

The connection status is displayed by the color
and lighting status of the LED.
Lit green: Normal
Flashing orange: Recognizing StarBoard
Lit orange: Error has occurred

(3) Projection area/Input area

Characters or images drawn in this area are
imported into the PC. When using the
StarBoard Link EZ2, make sure that the image
projected from the projector is kept within this
area.

(4) Reflective Bars

Reflects light. Used to capture pen or finger
operations.

(5) USB Cable

Used to connect the StarBoard with the PC.

(6) Cable Holder

Used to fix the USB cable in place.

(7) Corner piece

To be used to connect the reflective bars together.

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1.3.2 Electronic Pen (option)

Introduction

(1) Battery cover

Open the cover when inserting or

replacing the battery. Refer to page 3-6

in this User's Guide for details.

(2) Side buttons

Mouse Operations assigned to these

buttons.Refer to page 3-8 in this User's

Guide for details.

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2. Assembly and Setup

Be sure to follow the precautions below when installing the StarBoard.

Assembly and Setup

Important

Use on a flat surface.

This product is designed so that stable input is achieved when used on a flat surface.

Do not use on an uneven or curved surface.

WA RN I N GS

Install this product on a vertical surface.

Do not install on a slanted surface or ceiling. Failure to comply may cause the stand

to fall, resulting in personal injury, or may cause damage to this product due to shock

of impact from the board falling.

If magnets are not used to install this product, fix it in place with screws.

Failure to comply may cause the stand to fall, resulting in personal injury, or may

cause damage to this product due to shock of impact from the board falling.

NOTICE

- Select a level and stable position.

- Do not set it up near equipment that might generate electromagnetic waves or
radio frequencies, such as radio transmitters, televisions, copying machines or air
conditioners.

- Avoid locations that are dusty, that are subject to extremely high or low

temperatures or humidity, or that are exposed to direct sunlight.

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2.1 Installing the StarBoard Software

Before Starting to Connect Equipment

Install the StarBoard Software on your PC before starting to connect equipment. The
equipment might not operate correctly if it is connected without the software being
installed.

About PC Earth

Depending on your PC, an incorrect operation might be caused by PC noise via the

USB cable. If this happens, verify that the earth of your PC's power supply cable is

connected.

If the earth is not connected, it might cause an incorrect operation.

2.2 Installing the Devices (Using the Installation Wizard)

Assembly and Setup

- For Windows users, run "Start" → "All

Programs" → "StarBoard Link EZ Setup

Wizard".

For the next steps in the device installation, follow the instructions in the installation wizard.

The StarBoard will be available for use when the wizard procedures are completed.

If you have moved the StarBoard Link EZ2 to a different installation location, run the

"StarBoard Link EZ Setup Wizard" again.

- For Mac users, run "Go" → "Applications"

→"StarBoard Link EZ Setup Wizard".

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Assembly and Setup

2.3 Installing the Devices (When the installation wizard is not used)

If this product is being used in an environment in which the installation wizard cannot be used, refer

to the procedure below to install the devices.

2.3.1 Projection from the Projector

Project the computer screen usinｄg the projector.

To install the StarBoard, ensure the following clearance is maintained around the projection area.

However, the StarBoard detectable sizes are as shown below.

(Aspect ratio 4:3) 60-77 inches, 87-90 inches

(Aspect ratio 16:10) 60-72 inches, 82-90 inches

3cm (1inch)

Projection Area

13cm (5 inches)

3cm (1inch)

3cm (1inch)

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2.3.2 Installing the Reflective Bars

(1) Attach the reflective bars to the bottom side of the installation surface in accordance with the

width of the projection area. Attach so that the silver surface of the reflective bars is facing inwards,

and so there are no gaps.

(2) The bottom of left and right reflective bar attach to get to the bottom surface of the projection

area.

(3) Attach the reflective bars so that the higher part can cover 5 inches (1 digitizer height and 2

inches) of space above the top edge of the projection area.

(3)

(2)

13cm (5 inches)

Projection Area

(1)

* Make sure the silver surfaces of

the reflective bars being connected

by their corners.

Assembly and Setup

*Length of the reflective

bars can be adjusted.

Reflective Bar

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Fixing Screws

When installing onto a wall where magnets cannot be used, fix the reflective bars with wood

screws. (Use three wood screws for each reflective bar.)

(4) Attach the corner piece to the lower left and lower right corners of the reflective bars.

Projection Area

Corner piece

Assembly and Setup

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*If the projection size is larger than 82 inches, use 2 reflective bars on the bottom side.

Use joint piece to connect two reflective bars.

Joint piece

Projection Area

Assembly and Setup

NOTICE

The gap between the cursor and your finger (or pen) will become big in the lower
13cm (5 inches) of the digitizer.
If you want to reduce the gap, place the digitizer keeping a minimum space of 13cm (5
inches) from the upper part of the centre of the projection area.

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2.3.3 Installing the Digitizer

・Installing with Magnets

Align the center of the digitizer with the center of the projection area, 5cm (2 inches) above the

projection area, and install so it is parallel with the edge of the projection area.

Digitizer

・Installing to walls where magnets cannot be used.

(1) Fix the wall mount bracket on the back of the digitizer, with 2 machine screws.

Machine screws

Wall mount bracket

Center

5 cm (2 inches)

Projection Area

After installing the digitizer, check to make

sure does not slide down due to its own
weight, and that it is securely installed.

Assembly and Setup

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(2) Align the center of the digitizer with the center of the projection area, 5 cm (2 inches) above the

projection area, and install so it is parallel with the edge of the projection area.

2.3.4 Connecting the USB Cable

(1) Install the cable holder, and then hook the USB cable into the holder to fix it in place.

*Attach the cable holder outside the reflective bars.

Fixing Screws

When installing onto a wall where magnets cannot

be used, fix the cable holder with wood screws.

Wood screws

Center

Projection Area

USB cable

Digitizer

5cm (2 inches)

Cable holder

Assembly and Setup

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(2) Connect the bundled USB extension cable to the computer.

Assembly and Setup

USB extension cable

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2.3.5 Adjusting the Sensor

NOTICE

Using infrared and compact cameras, this product captures the image (shadow) of a

pen or finger and detects the corresponding coordinate position. Do not operate

near lighting that will obstruct the capture of the image.

・ Locations where the surface or side of the projection area are exposed to

direct sunlight.

・ Locations in which there are light fittings with many light bulbs or infrared

rays directly above the projection area.

・Items to Check Before Making Sensor Adjustments

The following error may appear while using this product.

(Windows)

Check the following items if this error appears.

・There are no obstacles preventing the light from reaching the projection area, or silver surface of

the reflective bars.

・There is no dirt on the silver surface of the reflective bars.

If the problem is not corrected despite making the above checks, In the operating system you

are using, perform adjustment in accordance with "Sensor Adjustment Procedure" shown in

Section 2.3.5.1 in the case of Windows and 2.3.5.2 in the case of Mac OS.

2.3.5.1 Sensor Adjustment Procedure (Windows version)

The window may be displayed

hidden behind another window.

(Mac)

Assembly and Setup

[1] Press the "Adjust Camera" button on the "LSaDrv Touch Sensor Error" dialog box displayed

on the PC screen.

Manual Startup

In order to manually run the sensor adjustment wizard, open "My Computer" and

execute "LsCamWiz.exe" located under "C Drive" (*) → "Program Files" → "Hitachi

Software Engineering" → "FX-DUODriver".

(*)This folder path may be changed since it depends on your Windows installation.

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[2] "Camera Adjustment Wizard Start" window appears. Press "All Adjust."

[3] Press “Finish”

This completes sensor adjustment.

After making adjustments, check that input can be performed normally.

Assembly and Setup

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2.3.5.2 Sensor Adjustment Procedure (Mac version)

[1] Press the "OK" button on the "LSaDrv Touch Sensor Error" dialog box displayed

on the Mac screen.

Assembly and Setup

[2] Start the sensor adjustment wizard.

Start "Go" → "Applications" → "StarBoard" → "Lsadrv" folder → "LsCamWiz."

[3] The sensor adjustment wizard starts. Click the "All adjust" button.

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[4] "Adjustment completed" will be shown after sensor adjustment. Press "OK" to close the

dialog.

If an error such as the following appears, click the "OK" button and then perform adjustment

again while referring to Section 2.3.5. If adjustment is still not successful, the StarBoard unit

may be defective.

[5] If adjustment was successful, click the "Exit" button.

* Note that just clicking the button does not complete the adjustment process.

Assembly and Setup

[6] To save the adjustment result, click the "Yes" button.

This completes sensor adjustment.

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2.3.6 Positioning Alignment

Select "MENU" on the StarBoard Software toolbar → "Settings" →"StarBoard" → "Calibrate" →

"OK". and then perform position alignment.

Assembly and Setup

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3. How to Use

3.1 How to Use Touch Mode

This section gives a basic description of how to use the board in touch mode.

3.1.1 Character Input

To input characters, use your finger or the stylus pen (sold separately).

How to use

NOTICE

Use an input tool with a thickness of least 7 mm.

When inputting to this product, use a tool that is at least 7 mm. If a pen or similar tool
with a thickness of less than 7 mm is used, the input will be unstable.

Also, do not use tools with a sharp tip, such as a ballpoint pen. If such a tool is used

incorrectly, it could damage the surface of the board.

- Using your finger

Touch the projection area with your finger extended. Do not allow any other part of your

body to touch or come near the projection area, as doing so may cause incorrect operation.

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- Using the stylus pen and Electronic pen

Use the pen on the projection area with your body kept sufficiently away, so that your

palm and elbow do not touch the projection area. If your hand or elbow touches the

projection area, or you are within 1cm of the projection area it might cause an incorrect

operation.

3.1.2 PC Operation

When performing PC operations by pointing or giving presentations without inputting

characters, it is convenient to extend the stylus pen and use it as a pointer.

How to use

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How to use

CAUTION

Do no strike the whiteboard or wall forcefully with the stylus pen,
bend it, or apply an excessive load to it.

Failure to comply may result in damage to the stylus pen or personal injury.

Important

Do not place the stylus pen onto the reflective bar.

Doing so may cause a sensor error or mistaken detection to occur.

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How to use

3.2 Electronic Pen Input and Finger Input

You can select the following input methods for use with StarBoard Link EZ2.

Input Method Input Condition

When the projection area is touched with the

Finger and electronic pen (automatic switching)

(Note: Initial setting)

Finger and electronic pen (manual switching)

Finger

Electronic Pen

3.2.1 Switching Input Methods (Windows)

[1] In the StarBoard Software toolbar, select "MENU" → "Settings" → "StarBoard" → "StarBoard
Settings", and then press "Configure pen buttons...".

electronic pen, input switches to electronic pen input.

In pen input mode, if the projection area is touched for

a short length of time using your finger, input

switches to finger input.

The finger/pen switching buttons are displayed at the

left and right edges of the screen.

Electronic pen input

Finger input

Input can only be performed by finger. If the

electronic pen is used, it is used in the same way as a

finger.

Input is only performed using the electronic pen.

Finger input cannot be performed.

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[2] Select the input method you want to use from "Input method", and press the "OK" button.

3.2.2 Switching Input Methods (Mac)

[1] Launch "Go" → "Applications"

[2] Select the input method that you want to use from “Input method”, and press the “OK” button.

→"StarBoard"→"StarBoardDriver"→"StarBoardDriverSettings".

How to use

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3.3 How to User the Electronic Pen

This section gives a basic description of how to use the electronic pen (option).

3.3.1 Inserting the Battery

Perform the preparations for using the electronic pen.

How to use

CAUTION

Be sure to install batteries correctly.

Do not install batteries with positive and negative terminals reversed, or use batteries
other than the type specified. It will cause pen malfunctions and excess heat, or burns to
the hand.

Be sure to provide insulation during disposal.

Be sure to insulate the positive and negative terminals of the battery using cellophane
tape, or similar material when disposing of batteries. Disposing of batteries without
insulating them may lead to overheating, bursting, or ignition due to shorting, resulting
in personal injury or fire. Furthermore, be sure to follow all local rules and regulations
regarding proper battery disposal. If within the EU, be sure to follow Batteries
Directive.[Batteries directive (2006/66/EC)]

[1] Insert the battery into the electronic pen.

(1) Rotate the battery cover ¼

counter-clockwise, and pull it to
remove it.

(2) As shown in the figure, insert the

AAA alkaline battery so that the +
side faces the outside.

(3) Press the battery cover on, and

rotate it clockwise ¼ turn to fix it
in place. (Be careful not to over
tighten the cover, as doing so may
damage it.)

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3.3.2 Using the Electronic Pen

To use the electronic pen to draw characters or images, place the tip of the electronic pen on

the projection area and then move the pen. When you release the tip of the electronic pen from

the projection area, the writing is complete. Be careful of the following two points when using

the electronic pen.

(1) When drawing with the electronic pen, keep the pen as perpendicular as possible to the

projection area, and apply pressure to the tip of the pen so it is pressed against the

projection area.

(2) A miniature transmitter is embedded in the tip of the electronic pen. If you hold the transmitter

area of the electronic pen while drawing characters or images, the drawing data from the
electronic pen might not be transmitted correctly. If the characters or images drawn on the
projection area are not imported correctly into the PC, change your grip on the electronic pen
and then verify that they are displayed correctly.

How to use

Blocking of the Infrared Beam

Electronic pen operations are detected when the digitiser reads the infrared beams that are

generated by the pen. If the beam between the electronic pen and the digitiser is blocked,

normal input becomes impossible. Avoid blocking them during use.

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How to use

3.3.3 Basic Operations of the Electronic Pen

In the default settings of the electronic pen, the pen tip button is set to the left button of the mouse in
Windows and the main button click in Mac. You can use the pen tip button to perform the following
mouse operations while Windows or Mac is running.
The following xxxx/xxxx description is for functions and operations in a Windows environment or Mac
environment.

- Left click / Primary mouse button click

Push the pen tip onto the projection area with sufficient force, and then quickly move the
pen away.

- Double click / Primary mouse button Double click

Push the pen tip onto the projection area with sufficient force, and then quickly move the

pen away two times in the same spot.

- Drag / Drag

Push the pen tip onto the projection area with sufficient force, and without releasing it

from the projection area, move it from one point to another.

3.3.4 Customizing the Electronic Pen
The electronic pen has one pen tip button and three side buttons. Mouse actions can be
assigned to these four buttons.
The default button settings are shown in the following table.

Function Button Name

Windows * Mac

Pen tip Left click Primary mouse button click

L (Side button No. 0) Left double click Primary mouse button Double

click

R (Side button No. 1) Right click Secondary Button click

C (Side button No. 2) Hides/displays the

StarBoard Software Toolbar

Hides/displays the StarBoard
Software Toolbar

R

L

Pen tip

C

* The assignment of the side button can be changed by selecting "MENU" on the StarBoard
Software toolbar → "Settings" → "StarBoard" → "StarBoard Settings" → "Configure pen
buttons" (This function can only be changed in Windows.)

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3.4 Start Method

3.4.1 Start Method (Windows version)

(1) Connect the USB cable of digitizer to the PC.

(2) Turn on the power switch of the projector.

(3) Turn on the power switch of the PC to start Windows.

(4) Adjust the position of the projector so that the Windows screen projected by the projector is

within the input area (refer to page 1-4 of this User's Guide).

(5) Select "Start" → "All Programs" → "StarBoard Software", or double-click the StarBoard icon

on the desktop.

How to use

If the "No connection" icon in below appears on the Tasktray, it means that the StarBoard Link

EZ2 is not connected. Make sure that the StarBoard Link EZ2 and the PC are properly

connected.

Connected No Connection

If the StarBoard is properly connected, the icon changes to "Connected" as above. If the icon

does not change despite correcting the connection, there may be some other problem. For

details, refer to "4. Appendix Troubleshooting" on page 4-1 of this User's Guide.

(6) Run "LsCamWiz.exe" located under "My Computer" → "C Drive" (*)→ "Program Files"

→"Hitachi Software Engineering" → "FX-DUODriver", and adjust the sensor according to the
instructions on pages 2-10.

(*)This folder path may be changed since it depends on your Windows installation.

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If the positions of the pen tip and cursor are out of alignment, select "MENU" on the StarBoard

Software toolbar → "Settings" → "StarBoard"→ "Calibrate," and then perform position
alignment.

How to use

Important

Run the “StarBoard Link EZ Setup Wizard” when operated for the first
time, and whenever the board is moved.

Not doing so may cause operation errors.

3.4.2 Start Method (Mac version)

(1) Connect the USB cable of digitizer to the computer.

(2) Turn on the power switch of the projector.

(3) Turn the computer power switch on to startup Mac.

(4) Adjust the position of the projector so that the Mac screen projected by the projector is

within the input area (refer to page 1-4 of this User's Guide).

(5) Select "Go" → "Applications" → "StarBoard Software" to start StarBoard Software.

(6) Select "MENU" on the StarBoard Software toolbar → "Settings" → "StarBoard" →

"Check Connection," and then check the connection.

If the "StarBoard is not connected" message appears, StarBoard Software has not detected
the StarBoard Link EZ2. Check whether the StarBoard Link EZ2 and PC are connected
properly.

Connected No Connection

If they are connected properly, the "StarBoard is connected" message appears. If the
indication does not change even though you have checked the connection, there is likely to
be some problem. For details, see "4. Appendix Troubleshooting" on page 4-1 in this user's
guide.

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(7) Start "Go" → "Applications" → "Lsadrv" → "LsCamWiz," and then adjust the sensor in

accordance with the procedure on page 2-10.

If the positions of the pen tip and cursor are out of alignment, select "MENU" on the

StarBoard Software toolbar → "Settings" → "StarBoard" → "Calibrate," and then perform

position alignment.

Important

Run the “StarBoard Link EZ Setup Wizard” when operated for the
first time, and whenever the board is moved.

Not doing so may cause operation errors.

How to use

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Appendix

4. Appendix

4.1 Troubleshooting

Before assuming the product is broken, be sure to check adjustments, proper handling

procedures, the possibility of faulty cable connections, etc.

Recognition-Related Problems

Problem What to check What to do

The StarBoard does not
recognise input.

Is the USB cable connected to the
PC?

Connect the USB cable to the PC.

Touch Sensor Error
(Something is blocking
light from reaching the
board surface or
reflective tape. Or
sensor adjustment is not

roperly. StarBoard can

not detect the input.)

Is the status LED (page 1-4) lit
green?

Did you start the system in the
correct sequence?

In case that USB cable extended as
bellow, it may result in unstable of
product working.
・USB extension cable other than
bundled one

・Bus-powered USB hub
・USB extender

StarBoard Software files may be
broken or installation may not be
complete correctly.

Other than the above Contact a support center.

Is something blocking light from
the projection area or silver
surfaces of the reflective bars?

Are the silver surfaces of the
reflective bars dirty?

Are the digitizer/reflective bards
installed correctly?

Other than the above Adjust the sensor.

Check the USB cable connection.

Start the system in the correct
sequence. (For details on starting
the system, see page 3-9 of this
User's Guide.)
When connecting to the PC, use the
bundled USB extension cable.
If you need to extend USB cable,
use self-powered USB hub.

Uninstall the StarBoard Software
and then re-install it.
（For details on installing StarBoard
Software, see the StarBoard
Software Installation Guide.)

Remove the blockage.

Use a soft brush to clean the silver
surfaces of the reflective bars.

Use the installation wizard to check
the installation condition of the
devices. (2.2 Installing the Devices

->Page 2-2 in this User’s Guide)
Alternatively, follow the
procedures in 2.3 Installing the
Devices (When the Installation
Wizard is not used) on pages 2-3 to
2-14 of this User’s Guide.

(See page 2-10 of this User's
Guide.)

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Recognition-Related Problems

Problem What to check What to do

Touch Sensor Error
(USB error)

Touch Sensor Error
(Insufficient USB
bandwidth)

Input-Related Problems

Problem What to check What to do

The input position does
not match.

The controller must be reset
and the system restarted.

In case that USB cable
extended as bellow, it may
result in unstable of product
working.
・USB extension cable other
than bundled one

・Bus-powered USB hub
・USB extender

Is a high-speed USB device
connected to the USB host
controller used to connect the
StarBoard?

Has position alignment been
performed properly?

Other than the above Contact a support center.

Appendix

Disconnect the USB cable and
reconnect it. If this does not solve the
problem, restart the PC.

When connecting to the PC, use the
bundled USB extension cable.
If you need to extend USB cable, use
self-powered USB hub.

Be sure to connect the StarBoard and
any high-speed USB devices to
separate USB host controllers.
In case that PC only has one USB host
controller, use self-powered USB hub.

Perform proper position alignment.

The position cannot be
aligned properly.

Have the StarBoard and
projector been placed in the
proper orientation?

Is the PC screen being projected
inside the StarBoard's input
area?

StarBoard Software files may be
broken or installation may not
be complete correctly.

Other than the above Contact a support center.

Adjust the position of the StarBoard
and the projector. If undue correction
is performed, it may not be possible to
align the position properly.

Make sure the PC screen projection is
contained within the StarBoard's input
area.
（For details on the input area, see
page 1-4 of this User's Guide.）

Uninstall the StarBoard Software and
then re-install it.
（For details on installing StarBoard
Software, see the StarBoard Software
Installation Guide.)

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Input-Related Problems

Problem What to check What to do

The electronic pen does
not work.

Electronic pen
operation is unstable or
stops.

This may be due to faulty
contact of electronic pen
batteries.

Are batteries used up?

StarBoard Software files may be
broken or installation may not
be complete correctly.

Is there a nearby light source
with a wavelength close to that
of the electronic pen?
(Illumination from fluorescent
lighting or similar source)
Other than the above

Is a remote controller for AV
equipment being operated while
using the pen?

The battery charge of the
electronic pen may be low.

StarBoard Software files may be
broken or installation may not
be complete correctly.

Other than the above

Appendix

Remove the batteries from the
electronic pen and re-install them.

Replace the batteries.
（For details on battery replacement,
see page 3-6 of this User's Guide.）

Uninstall the StarBoard Software and
then re-install it.
（For details on installing StarBoard
Software, see the StarBoard Software
Installation Guide)
Check by turning off the lights in the
room. If the StarBoard operates
normally, change the location in which
it is installed or change the lighting
fixtures.
Restart Windows/Mac OS or
StarBoard Software.

Contact a support center.

Check if the same problem arises
when using another electronic pen. If
operations are normal when using
another electronic pen, the original
pen is the problem.
Stop operating the remote controller.

Replace the batteries.
（For details on battery replacement,
see page 3-6 of this User's Guide.）

Uninstall the StarBoard Software and
then re-install it.
（For details on installing StarBoard
Software, see the StarBoard Software
Installation Guide.)

Restart Windows/Mac OS or
StarBoard Software.

Check if the same problem arises
when using another electronic pen. If
operations are normal when using
another electronic pen, the original
pen is the problem.

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4.2 Regularly Auto Sensor Adjustment (For Windows)

While using StarBoard, auto sensor adjustment will execute regularly. To use StarBoard
comfortably this function is recommended to use.

You cannot use this Adjustment for Mac.

Appendix

NOTICE

Using infrared and compact cameras, this product captures the image (shadow) of a

pen or finger and detects the corresponding coordinate position. Do not operate

near lighting that will obstruct the capture of the image.

4.2.1 Sensor Auto Adjustment Procedure

[1] Confirmation message of auto sensor adjustment will be displayed after 7days as default

passed from first connect of StarBoard to PC. If you press “Yes”, auto sensor adjustment
program will execute. If you press “No”, this will not execute.

Manual execute /Change of auto execute interval of the sensor adjustment

Manual execute

For the manual execute, select “MENU” – “Settings” – “StarBoard” – “StarBoard Settings”

and press [1]“Sensor adjustment” in the StarBoard toolbar.

Change of auto execute interval of the sensor adjustment

For the auto execute interval of the sensor adjustment select from 0 to 30

by [2] button. If you select “0”, auto execute is disable.

・ Locations where the surface or side of the projection area are exposed to

direct sunlight.

・ Locations in which there are light fittings with many light bulbs or infrared

rays directly above the projection area.

[1]

[2]

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[2] Sensor adjusting screen will be displayed during auto adjustment. Do not touch the board

surface until auto adjustment completed.

Appendix

[3] Following window will be displayed when sensor auto adjustment finished. Press “OK”.

This is all of auto sensor adjustment.

Confirm the normal input after adjustment

* In case of adjustment error, following window will be displayed. Press “Retry” to auto

sensor adjustment program execute again.

If this message displayed again, StarBoard may have some problem. Please Contact our

support.

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Appendix

4.3 System Specifications

Item Specification

Model name

Detection method

Digitiser resolution

Sampling rate

Interface

Effective screen size

Dimensions

Weight

Power consumption

Operating requirements +5°C – 35°C (Humidity: 20 – 80% RH, without condensation)
Storage requirements -10°C – +45°C (Humidity: 20 – 80% RH, without condensation)
Electronic pen (option) Communication system: Infrared (Carrier wavelength: 56 kHz, IR

Standards, etc. VCCI Class A, FCC Class B, CE

*1 Using infrared and compact cameras, this product captures the image (shadow) of a pen or

finger and detects the corresponding coordinate position. Do not operate near lighting that will

obstruct the capture of the image. This includes:

- Locations where the surface or side of the projection area are exposed to direct sunlight.

- Locations in which there are light fittings with many light bulbs or infrared rays directly

above the projection area.

Depending on installation conditions or sensor property, position detection may be off by

about 20 mm.

*2 The electronic pen uses infrared light having the same frequency (approx. 940 nm).

Do not operate this product in a location where other equipment (fluorescent lighting, plasma

displays, passive sensors, etc.) may emit a similar frequency.

*3 The expected battery lifetime may vary depending on initial battery conditions, humidity, and

the operating environment.

StarBoard Link EZ2

1

Infrared image sensor system*

0.05mm

Approx. 100 points/second when using (USB1.1 Full Speed)

USB 1.1 (cable length：6m)

60 – 77 inches, 87 – 90 inches (for 4:3 aspect ratio)
60 – 72 inches, 82 – 90 inches (for 16:10 aspect ratio)

Digitizer: 510mm(W)×75.5mm(H)×41mm(D)
Reflective bars: 826 – 1480mm(W)×23mm(H)×21mm(D)

Approx. 1.5kg (Digitizer 0.8kg, reflective bars 0.7kg/4 bars)

5V 500mA

wavelength: 940 nm)*2
Side switches: 3
Power supply: AAA
Expected battery life: Approx. 80 hours of continuous use
(alkaline battery
Size: 149 mm ×φ17 mm
Weight: Approx. 20 g (not including batteries)

)

3

*

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4.4 Proper Care and Cleaning

Clean the StarBoard periodically so that you may use it for a long time to come.

(1) Digitizer Cleaning

・When cleaning the digitizer, use a soft cloth dampened with a diluted neutral cleansing agent

that does not contain a polishing compound.

・Never use a solvent such as thinner.
・Note that rubbing or striking the StarBoard surface with a finger nail or other hard object

may result in scratching.

(2) Cleaning the silver surfaces of the reflective bars

・Use a soft brush to clean the silver surfaces of the reflective bars.
・Do not use water or liquids.
・Note that rubbing or striking the silver surfaces of the reflective bars with nails or hard

objects may result in scratching. The product may not work correctly if scratched.

(3) Cleaning the Magnets

・Use a soft cloth dampened with water or alcohol to remove dirt from the magnet sections of

the digitizer/reflective bars.

・Do not use cleaners etc. that contain surfactant, as doing so will reduce the retaining force of

the magnets.

(4) Cleaning the electronic pen

・To clean the electronic pen, use a diluted neutral cleansing agent that does not contain a

polishing compound. Do not apply the neutral cleansing agent directly, but rather dampen a

soft wet cloth with a mixture of water and the cleaner, and wipe. Never use a solvent such as

thinner.

・Do not allow the pen tip to get wet.

4.5 Replaceable Parts

(1) Stylus pen
(2) AAA alkaline battery
(3) Spare pen tip

For details on obtaining them, contact your dealer or a support center.

Appendix

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4.6 Product Warranty Policy

1. During the free warranty service period, if a malfunction occurs during normal use, the

malfunction will be corrected without charge, according to the provisions of the warranty.
Furthermore, if the customer registration card accompanying the warranty is not returned to our
company, the customer information will not be registered; so free repairs might be unavailable.
After receiving this product, please immediately fill out and return this customer registration
card.

2. The warranty coverage is listed in the following table:

Product Name Part Name Warranty Coverage

StarBoard Link EZ2

Stylus Pen

(Option)

Electric Pen

(Option)

（Explanatory note）: + → Covered by warranty (However, this excludes abrasion, physical

damage, and loss)

Digitiser +
USB extension cable +

Reflection frame
Stylus Pen –

Electric Pen +
AAA alkaline battery –

Spare Pen Tips

+

–

– → Not covered by warranty

3. Please refer to the warranty sheet for this product’s warranty service period.

4. Even during the warranty period, there will be a repair charge in the following cases:

(1) If the registration card accompanying the warranty is not returned to our company.

(2) If the warranty is not presented.

(3) If specified fields on the registration card accompanying the warranty are not

completed, or if the wording has been changed without authorisation.

(4) The warranty applies only to the original purchasers. (It does not apply to a third party

to whom the customer resold this product.)

(5) In the event of a malfunction or damage resulting from the customer’s improper

handling (e.g., a fall, impact, etc., caused by the customer during transportation or

movement).

(6) In the event of problems resulting from handling contrary to the handling and

precautions mentioned in this user’s guide.

(7) In the event of failure or damage resulting from abnormal voltages, pollution or other

natural disasters (e.g., fire, earthquake, and lightning).

Appendix

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(8) In the event of a malfunction in this product caused by the connection to this product of

equipment other than the equipment specified by our company.

(9) In the event that there is no abnormality in this product, but a defect in a part other than

this product was detected or remedied.

(10) In the event of ordinary wear and tear, wear, deterioration, etc., of consumables, even

during normal use.

5. If this product malfunctions, review the contents of this user’s guide. If the problems remain

irreparable, contact the dealer. The dealer will determine whether or not the product must be

repaired, so please contact them. If the customer sends the product to our company without

RMA (Return Merchandise Authorisation) number, it might not be covered by warranty.

6. As a rule, the customer is responsible for shipping charges required to send all or part of the

product for repair, etc. Our company will assume responsibility for the return shipping to the

customer.

7. This warranty does not cover labour fees for repair-associated equipment assembly or

disassembly.

8. Incidental damage caused by the failure of this product (e.g., loss of profit that should have

resulted from the use of this product) is outside the scope of this warranty.

9. The aforementioned provisions define this warranty, and they supersede those of all express

or implied warranties that include legal defect liability.

10. This warranty is limited to use of this product within the country where the user bought this

product.

Appendix

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