Hitachi HF-W100E Instruction Manual

First Edition, October 2017, WIN-62-0069 (out of print) Second Edition, November 2017, WIN-62-0069-01

All Rights Reserved, Copyright © 2017, Hitachi, Ltd. The contents of this publication may be revised without prior notice. No part of this publication may be reproduced in any form or by any means without permission in

writing from the publisher. Printed in Japan.

This Page Intentionally Left Blank

PREFACE

This manual is intended for operators of the HITACHI INDUSTRIAL COMPUTER HF-W100E (hereafter called as this equipment) contains information about the operation and maintenance of various equipment necessary for their routine work. And also this manual describes the setup procedure of the OS installed in this equipment, namely the following pre-installed OS.

・Windows® Embedded Standard 7 ・Windows® 10 IoT Enterprise

SEPARATE VOLUME CONSTITUTION

The manual of the HITACHI INDUSTRIAL COMPUTER HF-W100E consists of the following:

・SAFETY INSTRUMENTS

・INSTRUCTION MANUAL (This manual) ・RAS FEATURES MANUAL

MANUAL CONSTITUTION

This manual consists of the following:

PREFACE IMPORTANT NOTIFICATION SAFETY INSTRUCTIONS PRECAUTIONS CHAPTER 1 GETTING STARTED CHAPTER 2 OPERATION CHAPTER 3 SETUP CHAPTER 4 PRECAUTIONS REGARDING THE OS CHAPTER 5 SPECIFICATIONS CHAPTER 6 CHECKUP AND MAINTENANCE CHAPTER 7 RESTORING THE FACTORY-SHIPPED CONDITION USING

A RECOVERY DVD CHAPTER 8 MAINTENANCE OPERATIONS CHAPTER 9 TROUBLESHOOTING APPENDIX HANDLING REPLACEABLE COMPONENTS

[Trademarks]

•Microsoft®, Windows®, Internet Explorer® are registered trademarks of U.S. Microsoft Corporation in the United States and other countries.

•Intel®, Intel® AtomTM are trademarks of Intel Corporation in the United States and other countries.

•CFastTM is a registered trademark of Compact Flash Association.

•DisplayPort and DisplayPort Certified Logo are registered trademarks of Video Electronics Standards Association.

•Magic Packet™ is a trademark or a registered trademark of Advanced Micro Devices, Inc.

•Ethernet is a registered trademark of Fuji Xerox Co., Ltd.

•EtherCAT is a patented technology licensed by Beckhoff Automation GmbH, Germany and is a registered trademark.

•CODESYS® is a registered trademark of 3S-Smart Software Solutions GmbH.

•All other product names (software and hardware) not from Hitachi described in this manual are the registered trademarks, the trademarks, or the products of their respective owners.

•Zlib is used as a compression and decompression engine built in a part of the software of this product. Its copyright notice is as follows: Zlib ver 1.2.3 Copyright © 1995-2005 Jean-loup Gailly and Mark Adler

IMPORTANT NOTIFICATIONS

save your files and establish a systematic schedule for backing up files.

• The contents of this manual cannot be copy without permission.

• The contents of this manual are subject to change without notice.

NOTICE

Depending on the type of failure, important files may be lost when you use this equipment. Files can be lost by power failure and human mistakes during operation in addition to the failure of the equipment. If such a situation occurs, the files cannot be recovered. In order to prevent data loss, make it a routine to

● Harmonic Current Standards This equipment is compliant with the IEC/EN 61000-3-2 Power supply Harmonic Standard.

● VCCI Notice This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). Using this equipment in a residential environment may cause radio disturbance. In this case, the user may be required to take appropriate measures.

[Note for storage capacity calculations]

● Memory capacities and requirements, file sizes and storage requirements, etc. must be

calculated according to the formula 2n. The following examples show the results of such calculations by 2n (to the right of the equals signs).

1 KB (kilobyte) = 1,024 bytes 1 MB (megabyte) = 1,048,576 bytes 1 GB (gigabyte) = 1,073,741,824 bytes 1 TB (terabyte) = 1,099,511,627,776 bytes

● As for disk capacities, they must be calculated using the formula 10n. Listed below are the

results of calculating the above example capacities using 10n in place of 2n.

1 KB (kilobyte) = 1,000 bytes 1 MB (megabyte) = 1,0002 bytes 1 GB (gigabyte) = 1,0003 bytes 1 TB (terabyte) = 1,0004 bytes

iii

● This equipment has been tested and found to comply with the limits for a Class A digital

device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

This equipment generates, uses and can radiate radio frequency energy and, if not installed and

used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

● 이 기기는 업무용(A급) 전자파적합기기로서 판매자 또는 사용자는 이 점을

주의하시기 바라 며, 가정외의 지역에서 사용하는 것을 목적으로 합니다.

This equipment conforms to the electromagnetic wave for Industrial use (Class A).Vender or user should take notice and use the purpose except for household use.

● 警告使用者：此為甲類資訊技術設備，於居住環境中使用時，可能會造成射頻擾動，

在此種情況下，使用者會被要求採取某些適當的對策。

[Terms used in this manual]

Terms used in this manual are defined as follows.

・Install: An operation of installing software programs in the computer’s mSATA SSD ・Setup: An operation of setting an environment so that the software can use in the computer

[Rereading terms]

This manual describes the Windows® operating procedure. Names of operations “sign in” and “sign out” are replaced with “log on” and “log off” respectively depending on Windows® types. Reread them as required.

SAFETY INSTRUCTIONS

Carefully read and fully understand the safety precautions below before operating the equipment.

 Operate the equipment by following the instructions and procedures described

in this manual.

 Pay attention especially to safety precautions displayed on the equipment or in

this manual. Make sure you follow them. Otherwise, personal injury and property damage including damage to the equipment may result.

 A safety precaution is indicated by a heading as shown below. A heading is

either a safety alert symbol; a word such as “DANGER”, “WARNING”, “CAUTION”, or “NOTICE”; or a combination of both.

This is a safety alert symbol. This symbol is used to signify potential hazards that may result in personal injury or death. Make sure you follow the safety message that follows this symbol in order to avoid possible injury or death.

DANGER: This symbol is used to indicate imminent hazards that

will highly likely result in serious personal injury or death.

WARNING: This symbol is used to indicate potential hazards that

may result in serious personal injury or death.

CAUTION: This symbol is used to indicate potential hazards that

may result in minor or moderate personal injury.

NOTICE: This symbol is used to indicate hazards that may result in

equipment or property damage but not personal injury.

The heading “NOTE” is used to indicate a cautionary note about handling and operation of the equipment.

 Do not attempt to perform any operation that is not described in this manual. If

there is any problem with the equipment, call your maintenance personnel.

 Read this manual carefully and fully understand the directions and precautions

written in this manual before operating the equipment.

 Keep this manual nearby so that you can reference the manual anytime you

need it.

 Every effort has been made to specify the best precautions on the equipment

and in the manual. Nevertheless, unexpected incidents may occur. When you use the equipment, you are asked not only to follow the instructions but also to use your own judgment on safety.

S-1

SAFETY INSTRUCTIONS (Continued)

1. COMMON SAFETY PRECAUTIONS Carefully read and fully understand the following safety precautions.

1.1 WARNING

 This equipment is not designed and manufactured to be used for a life-critical

system that requires extreme safety. If there is a possibility that the equipment may be used for this purpose, contact relevant sales representatives.

 In case of smoke, a burning smell, or the like, unplug the power cable from

the outlet, disconnect the power cable from the outlet, and contact your supplier or maintenance personnel. Using the faulty equipment without repair may result in a fire or an electric shock.

 Do not modify this equipment because that may result in a fire or an electric

shock. If you do not, serious injury or death may result due to the equipment failure. The Manufacturer’s responsibility is exempted from any result arising out of the user’s modification of the Equipment.

 Fire and electric shock or burn by heat may occur. When using the optional

AC adapter, please be used with caution in the following.

・Never disassemble. ・Do not use in high humidity place. Also, do not wet with water or

touch with wet hands.

・Do not use in dusty place. ・Do not use or leave this equipment in an environment where heat is

stucked.

・Do not put anything on top. ・Make sure to connect the ground wire to the ground terminal of the

equipment when the user independently prepares a power supply unit and a DC power cable without using the optional AC adapter and the attached AC power cable. Also, use this equipment after fully performing the operation verification by the user-self. In addition, install an earth leakage circuit breaker together. If you do not, fire or electric shock may result.

S-2

1.2 CAUTION

 If the equipment drops or is tipped over, personal injury may result. Pay full

attention when transporting the equipment.

 Make sure you do not catch or hit your fingers to cause personal injury when

unpacking or carrying the equipment.

 Do not use this equipment for purposes other than its original purpose.

If you do, personal injury or this equipment failure may result.

 Do not touch this equipment directly during operation and immediately after

shutting down, since the equipment may become hot during operation. If you do not, injury of burn may result. In addition, install this equipment in a place where the user does not touch during operation.

SAFETY INSTRUCTIONS (Continued)

S-3

1.3 NOTICE

 This equipment alone cannot guarantee the system safety. In order to ensure

sufficient safety of your system even when this equipment should fail, malfunction, or have program bugs, you must add systemic protections such as building external protective/safety circuits to facilitate safety measures to prevent personal injury and serious accidents.

 When you work on installation or replacement of hardware, wear an

antistatic wrist strap to prevent the buildup of static electricity.

 When you tighten or remove a screw, use a screwdriver that fits the size and

type of the head of the screw to avoid stripping the head. When you tighten a screw, drive a screw along the axis of a tapped hole without adding too much torque in order to avoid damaging the thread.

 Do not use the equipment in the environment full of dust or with corrosive

gas because that may cause the equipment to fail.

 Do not give a shock to the equipment when unpacking or carrying the

equipment. If you do, that may cause the equipment to fail.

 Make sure sufficient clearance is provided for air intake and exhaust in front

of and behind the equipment. Otherwise, the temperature inside the equipment may rise and that may cause a failure or short life span of the equipment. In addition, you need to ensure sufficient clearance for maintenance work.

SAFETY INSTRUCTIONS (Continued)

S-4

SAFETY INSTRUCTIONS (Continued)

 Use the basic software that we specify. Operation is not guaranteed if any

other basic software is used.

 Performing emergency shutdown (that is, unplugging the power cable from

the outlet or shutting off the circuit breaker without proper shutdown of the OS) may cause the OS or applications not to work properly or may cause the saved data to be corrupted. Never perform emergency shutdown unless you must stop the system immediately due to some kind of error.

 Keep in mind that if the power supply is cut, the system may not be able to

recover automatically.

S-5

2. SAFETY WARNINGS IN THIS MANUAL

2.1 Safety Warning Indicated as “ WARNING”

 Warning about the equipment (hazardous voltage)

Do not disassemble, or modify the equipment and the optional AC adapter. If you do, serious injury or death may result due to the equipment failure.

 It may cause electric shock or equipment failure. When using this equipment

without optional AC adapter and attached power cable, prepare the AC adapter and power cable which fit input voltage and inspect the safeness of this equipment enough.

 It may cause electric shock or equipment failure. The power cable attached to

AC adapter is rated at the input voltage of 125VAC. When using this optional AC adapter at over 125 VAC, prepare the power cable which fit input voltage and inspect the safeness of this equipment enough.

 It may result in a fire or electric shock. When you connect a plug of the power

cable to an outlet, make sure you use an outlet with a ground terminal (ground pole) that is properly grounded. In addition, you must install and use an earth leakage circuit breaker.

 It may cause electric shock or equipment failure. Do not use a two-prong

plug without a ground pole.

 It may cause electric shock or equipment failure. Make sure to connect the

ground wire to the ground terminal of the equipment when the user independently prepares a DC power supply unit and a DC power cable.

 Do not exceed the specification range when the user prepare a DC power supply

unit, a power cable, etc. connected to this equipment. If you do, fire may result.

 Fire or equipment failure may result since the equipment inside temperature

increase unless the installation clearance of this equipment is secure.

(See “1.5.2 Installation”.)

 In case of smoke, a burning smell, or the like, unplug the power cable from

the outlet, and contact your dealer or maintenance personnel. Using faulty equipment without repair may result in a fire or an electric shock.

SAFETY INSTRUCTIONS (Continued)

(Page 1-3)

(Page 1-9)

(Page 1-15)

(Page 2-1)

(Page 2-4) (Page 9-1)

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SAFETY INSTRUCTIONS (Continued)

2.2 Safety Warning Indicated as “ CAUTION”

 If you keep at high temperature this equipment, do not touch bare hands.

Otherwise you may result burns.

(Page 1-8)

 Make sure to install this equipment on the vertical mounting bracket with fasten

screw, when you use this equipment in a vertical orientation. If you not, injury may

result due to fall or fall down the equipment

 Make sure to confirm the installation work has been done securely. Injury may

result due to drop the equipment since installing failure or loosing screw.

(Page 1-11)

 When procuring a AC power cable, make sure that the cable has proper rating

and meets local safety requirements whatever applicable. Otherwise, an electric shock or machine failure may result.

(Page 1-16)

 Before you start the work, make sure you shut down the OS, unplug the power

cable from the outlet, and wait for at least one minute. Otherwise, an electric shock or failure of the equipment may result.

 Do not touch the equipment directly with bare hands during work. Injury of burn

may result due to getting hot of the equipment.

(Page 6-3)

 When you install or remove a CFast card, make sure you do not cut your fingers

on the protrusions.

(Page 6-4)

 When you install or remove a USB cable, make sure you do not cut your fingers

on the protrusions.

(Page 6-6)

 When you install or remove a DisplayPort cable, make sure you do not cut your

fingers on the protrusions.

(Page 6-9)

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2.3 Safety Warning Indicated as “NOTICE”

 Depending on the type of failure, important files may be lost when you use this

equipment. Files can be lost by power failure and human mistakes during operation in addition to the failure of the equipment. If such a situation occurs, the files cannot be recovered. In order to prevent data loss, make it a routine to save your files and establish a systematic schedule for backing up files.

 When you transport or carry the equipment, pack it in a dedicated container

(the container and packing materials used when the equipment was delivered).

If you use other container or packing materials, that may damage the equipment.

 Do not use damaged or broken dedicated container when you transport or

carry the equipment. If you do, that may damage the equipment.

 Never hot-swap a CFast card because that may result failure of the equipment

and CFast card.

 When using a USB port, check the orientation of the USB connector, and then

insert the connector slowly. Otherwise, the USB port may be damaged.

 Do not remove or insert a USB device during online operation (system

operation) because that may affect currently running applications.

 Insertion or access to a CD or DVD from an external DVD drive or the like may

increase the system load and affect the running application. Do not insert or access an optical disc during online operation (system operation).

SAFETY INSTRUCTIONS (Continued)

(Page iii) (Page C-7)

(Page C-1) (Page 1-9)

(Page 1-3)

S-8

 Do not route the interface cables, etc. (including cables for other devices such

as a PC) near the power cable. If you do, a failure or malfunction of the equipment may result.

 Do not connect / disconnect the interface cable while this equipment and

connected equipment are turned on. Failure of the equipment may result due to short circuit of power supply voltage. If the interface cable is disconnected while this equipment is on, shut down the OS and unplug the power cable from the DC power connector. If you unplug the power cable suddenly from the DC power connector without shutting down the OS, the contents of the file may be crashed.

 When you connect a cable for external contacts, make sure you connect the

cable to a connector for the external contacts. If you connect the cable to the wrong connector, it may cause failure of the equipment.

 Performing emergency shutdown (e.g. unplug the power cable from the DC

power connector without shutting down the OS, unplug the power cable of optional AC adapter from the outlet, or turn off the circuit breaker.) may cause the OS or applications not to work properly or may cause saved data to be corrupted. Do not perform emergency shutdown unless you must stop the system immediately due to some kind of error.

 If you turn off power at the source of power supply, the system may not be able

to recover automatically.

SAFETY INSTRUCTIONS (Continued)

(Page 1-12)

(Page 2-4)

S-9

SAFETY INSTRUCTIONS (Continued)

 Never remove a CFast card while the power to the equipment is on. Never

hot-swap a CFast card. If you do, the equipment failure or the CFast card failure may result.

 Make sure to certainly insert a CFast card to the equipment. If you do not insert

it completely, the equipment failure or the CFast card failure may result.

(Page 6-4)

 Never connect/disconnect a USB cable while the equipment is turned on.

If you do, the equipment failure may result.

 Make sure to certainly connect a USB cable to the equipment. If you do not

connect it completely, the equipment failure may result.

(Page 6-6)

 Never connect/disconnect a DisplayPort cable while the equipment is turned

on. If you do, the equipment failure may result.

 Make sure to certainly connect a DisplayPort cable to the equipment. If you do

not connect it completely, the equipment failure may result.

(Page 6-9)

 The recovery DVD contains an image file created for the hardware configuration

at the factory shipment. If the hardware configuration has changed from the one

at the factory, the OS may not start after restoration work. Remove all external storage devices to resume the hardware configuration at the factory shipment before you perform restoration work using the recovery DVD.( Excludes the DVD drive connected to read the recovery DVD) When the recovery DVD is used, all data in the system drive is deleted. Back up the data beforehand as required.

(Page 7-1)

 Do not use a replaceable component for longer than the recommended

replacement cycle. If you do, a deteriorating or worn-out component may cause the equipment to fail.

(Page A-1)

S-10

CAUTION LABELS

SAFETY INSTRUCTIONS (Continued)

3. CAUTION LABELS The warning labels are attached to the following position on the equipment.

S-11

ＥＵ

SAFETY INSTRUCTIONS (Continued)

4. DISPOSING THE EQUIPMENT This Equipment contains materials potentially harmful to environment if improperly abandoned. When you dispose of this Equipment, observe local laws and regulations whatever applicable.

5. EU BATTERY DIRECTIVE (2006/66/EC)

This symbol mark is valid in countries inside the European Union. This symbol mark is specified in Article 20 “Information for end-users” and Annex II of the EU directive 2006/66/EC. This equipment is equipped with a lithium battery. In the European Union, a separate collection system for used battery and accumulator has been in place. Process batteries and accumulators appropriately at a local collection/recycle center.

S-12

PRECAUTIONS

When you transport or carry the equipment, pack it in a dedicated container

carry the equipment. If you do, that may damage the equipment.

1. PRECAUTIONS ABOUT THE EQUIPMENT

NOTICE



(the container and packing materials used when the equipment w as deliver ed). If you use other container or packing materials, t hat may dam age the

equipment.

 Do not use damaged or broken dedicated container when you transport or

(1) TRANSPORTING THE EQUIPMENT

• When you transport or carry the equipment, pack it in a dedicated container (the container or packing materials used when the equipment was delivered). When you transport or carry the equipment in a chassis, protect the equipment so that any vibration and shock the equipment is subjected to is within the specifications provided.

• Keep a dedicated container (the container or packing materials used when the equipment was delivered). You can then use them later when the equipment is transported or carried.

(2) INTERFACE CABLES

• Do not pull on a cable with excessive force.

• In order to meet the EMC standards (FCC, VCCI, CE), use shielded cables for the interface cables (display interface cable, keyboard interface cable, and mouse interface cable) connected to the equipment.

• Route the cables in a neat and orderly manner alongside the device so that those cables do not catch on hands or feet. If the power cord is disconnected during operation of the equipment and the power is lost, crucial data stored on this equipment may be break.

C-1

(3) CONNECTOR

• In order to connect a connector properly, you need to insert it with the proper orientation and at the proper angle. If a connector is not inserted properly, the connection may fail or malfunction.

• Make sure there are no loose I/O cable connectors on the equipment.

(4) POWER SUPPLY

1. Power Voltage <Required actions>

• Confirm that the voltage of the power input to the equipment is within the specified range (12Vto24VDC). If the voltage of the power input is close to the upper or lower limit of the specified range, you should treat it as you would a setting error of the input voltage and ask the manager of the power facility to inspect the voltage output by the facility. (The rated output of AC adapter is 12 VDC)

2. Power Cord＜When using option AC adapter＞ <Precautions>

• The power cable attached to AC adapter is rated at the input voltage of 125VAC. When using this optional AC adapter at over 125 VAC, prepare the power cable which fit

input voltage and inspect the safeness of this equipment enough.

• Install D class grounding (previously known as third class grounding) defined in the Technical Standard for Electrical Facilities of Japan in order to maintain normal operation of electronic circuits containing highly integrated LSIs and protect equipment from abnormal voltage caused by lightning or the like.

• Use a power cord with a 2-prong plug and a grounding pole. (See“1.6 Hardware connection”.)

• When you connect the plug of the power cord to an outlet, make sure you use an outlet with a neutral pole that is properly grounded. In addition, you must install and use an earth leakage circuit breaker.

• Do not put any object on the power cord. In addition, do not install signal lines near the

power cord.

C-2

3. Turning the Power On and Off <Precautions>

• Wait for at least one minute before turning the power on again after turning it off. If you wait for less than one minute, the equipment may not operate as specified by the BIOS power setting. (See “5.3 BIOS Setup”.)

• Do not turn off the equipment during communication or reading/writing mSATA SSD and

CFast card.

• When you connect or disconnect a peripheral, make sure both the equipment and the peripheral have been turned off. Otherwise, a malfunction or failure may result.

• When you turn on the power, turn on the peripherals first and then turn on the equipment. When you turn off the power, turn off the equipment first and then turn off the peripherals.

• When you are not using the equipment, turn off the power. Also, if you do not use this equipment for a long time, either unplug the optional AC adapter's power cable from the outlet or unplug the power cable directly from the equipment's DC power connector.

• Depending on the material, a rug, a lap blanket, or the like may cause static buildup and consequently cause a malfunction of the equipment. Use a conductive rug or lap blanket resistant to static buildup.

• Instantaneous power failure or brownout may occur during operation and the screen may black out when lightning strikes nearby or the AC power supply is not stable. When this situation happens, turn off the power to the equipment and then turn it back on.

(5) INSTALLATION ENVIRONMENT

• Be careful not to exceed the maximum rated value for the current when using a USB device. (See “5.1 Equipment Specifications (6) Maximum current specifications (USB port, DisplayPort)”.)

• In order to use this equipment without failure for a long period of time, you must use it with proper care and in the proper environment. Do not use the equipment in the locations described below. If you do, the life span of the equipment may be reduced and failure of the equipment may result.

 In a place subject to exposure to direct sunlight……Too close to a window  In a place subject to rapid temperature or humidity change……Too close to an air conditioner  In a place close to device that generates electrical noise……Too close to electric motors and

generators

 In a place close to device that generates a strong magnetic field……Too close to magnets or the like  In an environment full of dust  In a place subject to vibration  In an environment with corrosive gasses present  In a place with vibration caused by loud sounds……Too close to device that generates a loud

buzzer or alarm

C-3

• The following are precautions for the left, right, top, and bottom sides of the equipment:

• Do not attach heating devices.

• For ease of maintenance work, make sure that the Equipment can be moved easily; if fixed, ensure that the Equipment can be removed easily.

• It is reported that zinc whiskers can cause a problem with the device. Do not use electrogalvanized material near or at the place where the equipment is installed.

(A quote from the Technical Report of JEITA(*) ITR-1001 “Guideline of Facilities and Equipment for Information Systems”)

Location of whiskers: Whiskers are created by electrogalvanized equipment such as

floor panels, stringers, posts, aseismic flat steel, and the like.

Phenomenon: Hair-like zinc crystals (conductive whiskers) float into the air from

the floor for some reason, go inside the device, and short-circuit a PCB or its pins. The root cause is difficult and time-consuming to find because the symptom differs depending on the location of the short circuit, and often, it is mistaken for a temporary issue.

(*) JEITA : Japan Electronics and Information Technology Industries Association

• If you mount the equipment in a chassis or on a desk, the temperature increase around the equipment needs to be taken into consideration.

• The system clock and the like inside the equipment always operates using a backup battery even when the power is off. Therefore, if you store the equipment at a temperature outside the operating temperature range, you may need to reconfigure system BIOS settings including the clock settings, when you start using the equipment again. When you reconfigure system BIOS settings, follow the instructions in “5.3 BIOS Setup”.

(6) OPERATING CONDITION

• In order to prevent moisture condensation, when you move the equipment from outside the building to inside, wait for at least four hours before using the equipment.

• The equipment is made of precision electronics components. Do not subject the equipment to any vibration or shock.

• Do not sit on the equipment nor place anything on the equipment.

• During normal operation, do not turn off the display. Set it into the standby mode instead.

• During normal operation, do not touch the keyboard or mouse until the logon screen is displayed when you turn on the equipment.

• We recommend that you remove the dust built up in the neighborhood of the device (in particular, below the device), in the vents on the device , and on the front of the device itself.

C-4

(7) WARRANTY

• The Manufacturer cannot guarantee for damage to data or application software caused by hardware damage to the equipment.

• Use an operating system specified by the Manufacturer. The Manufacturer cannot guarantee proper operation of the equipment if you use an operating system not specified by the Manufacturer.

2. NETWORK

• When you send a Magic Packet™ frame, make sure the standby lamp of the equipment is on. If you send a Magic Packet™ frame when the power is about to be turned off after an OS shutdown, the equipment may restart without being turned off or wake on LAN (WOL) may not function at all. (See “2.6.2 Turning on the power using the LAN”.)

• Depending on the status of the network, Magic Packet™ frames can be lost. In order to avoid this, set up the system so that Magic Packet™ frames can be propagated without loss. (See “2.6.2 Turning on the power using the LAN”.)

• Even though a network drive may be configured to be reconnected at logon, sometimes the reconnection may fail. If this happens, log on again or use the “net use” command to establish the connection. For information about the net use command, see the Windows® help.

• If the settings of the hub and the network adapter do not match, the performance of the network adapter may be compromised or the network adapter may not work properly. (See “2.7 Setting Up the LAN Interface”.)

• The electric potential difference between units can generate heat. Therefore, do not use twisted-pair Ethernet cables (such as category 5 or STP cables) for network connections other than the ones specified in “5.5.1 Connector specifications”.

C-5

3. DISPLAY SCREEN

• Before you set up the screen, terminate all running application software.

• When you change connections to switch between single- and multi- display configurations, turn off the power to the equipment, change the connection of display cables, turn the power back on, and then set up the screen configuration.

• When you change the connection configuration for the displays, reconfigure the screen settings accordingly.

• Depending on application software, the screen may flicker and video playback may not be smooth.

• The multi-stream function (daisy chain) of DisplayPort is not supported.

• If a display unit connected with DisplayPort is turned off, the display cannot be detected.

(The display image assumes Windows® Embedded Standard 7 but it is similar under other OS.)

C-6

4. MINI SERIAL ATA SOLID STATE DRIVES (mSATA SSDs)

save your files and establish a systematic schedule for backing up files.

NOTICE

(1) mSATA SSDs

• When you modify existing partitions, delete the partitions first and then re-create the m .

• The capacity and performance of mSATA SSD may change depending on parts.

(2) Backing Up Files

• Make sure the contents of all mSATA SSDs are backed up periodically.

• When you delete a partition, all files in the partition will be deleted. Before you delete a partition, back up important files you need.

(3) About the failure analysis information partition (H: drive)

• It is arranged as an area for storing information necessary for failure analysis such as

Windows event log, so please do not write to this area.

• Since information necessary for failure analysis can not be written, please do not filter

this drive when using the filter function of built-in device specific function (EEF).

C-7

5. USB DEVICE

• When you start using a USB device, test the device before using it. Never use a USB

device for mission critical use.

• Do not connect a USB device during the OS startup because the OS may not start

normally.

• If you switch screens during OS startup when you use a CPU/USB KVM switch, the OS

may not start normally depending on the type of the CPU/USB KVM switch. When you

use a CPU/USB KVM switch, make sure you test its operation thoroughly.

• For USB2.0 and USB3.0, the length of the cable used must be less than or equal to the

length specified in the specifications. Otherwise, the transfer speed may be compromised.

Use a USB2.0 or USB3.0 cable that matches the device you use. Otherwise, the actual transfer speed of the device may not be as high as it should be, or communication errors may result. For information about the cable specifications, ask the manufacturer of the cable. (For information about the cable length, see “5.5.3 External interface cable length specifications”.)

• When using a USB port, check the orientation of the USB connector, and then insert the connector slowly in order not to damage the USB port.

• When a USB device is inserted, removed, or accessed, the system load may be increased. If you need to use a USB device during online operation (system operation), you must confirm that using the device does not affect the currently running application software before using the device.

• After you clean a USB keyboard, check the connection between the equipment and the connector of the keyboard. A loose connection may cause the keyboard to be recognized incorrectly or prevent the system from starting normally.

• It is not guaranteed that all USB devices can be connected.

• Some USB devices do not conform to the USB specifications. If you turn off the main power while a non-compliant USB device is connected, the equipment may not start properly and the clock setting may be corrupted. When you select a USB device, make sure you test its operation thoroughly.

C-8

6. LITHIUM BATTERIES

• This equipment uses a lithium battery. When you dispose of the battery, observe local laws and regulations whatever applicable.

• When disposing of this equipment, remove the lithium battery. To remove the lithium battery, remove all the screws on the top and side of this equipment, remove the top cover, and then remove the lithium battery inside the equipment.

7. BIOS SETTINGS

• The purpose of the clock displayed on the BIOS setup menu screen is not to show the correct time and date but to configure the time and date. Because of this, the date displayed on the screen does not change when the actual date changes. If the actual date changes during setup, you must update the date setting. (See “5.3 BIOS Setup”.)

• When the setup menu is used, the clock display may sometimes show a delay. After you finish the setup menu, make sure you confirm the clock is correct. (See “5.3 BIOS Setup”.)

C-9

8. MAINTENANCE SERVICES

• Microsoft® Windows®, device drivers, and commercially available application software may not be able to be modified directly as a counter measure for a particular failure. Instead, the Manufacturer may offer a work-around as a counter measure.

• If you add new commercially available hardware to the equipment without notice to the Manufacturer, the equipment as a whole will lose eligibility for warranty.

• Some components used in the equipment (such as LSIs from Intel corporation) can not be disassembled for failure analysis because the Manufacturer does not have the right to do so.

• The price of this equipment does not cover maintenance and support. When you order the equipment, you must clarify the desired maintenance support level in the maintenance contract and make the required payment for the maintenance fee defined by the maintenance support level.

9. WINDOWS® SETTINGS

(1) Applying a Hotfix and Other Updates

• If you need to apply a hotfix, Windows Update, or the latest service pack, do it on your own responsibility. You must thoroughly check the system operation and evaluate how the system is affected by applying the hotfix, Windows Update, or service pack.

(2) Power Options

• In case of Windows® Embedded Standard 7, even if you configured the system such that power for the display is not be turned off in the Power Options (Never is specified for “Turn off the display”), the power plan can be temporarily switched to High performance when the Windows Experience Index is triggered automatically and the power for the display can be turned off. To prevent the power for the display from being turned off, go through the following step 1 to 6 to disable automatic execution of the Windows Experience Index.

 Procedure to change the settings of the Windows Experience Index

1. Click Start and click Control Panel.

2. Since the Control Panel is displayed, and click System and Security > Administrative Tools.

3. Double-click Task Scheduler.

4. From the tree in the left pane of the Task Scheduler window, select Task Scheduler

Library > Microsoft > Windows > Maintenance.

5. Right-click WinSAT displayed in the center of the window and select Disable.

C-10

• If you follow the procedure described above to disable automatic execution of the Windows Experience Index, the Windows Experience Index may not be triggered at all or may not be triggered even after a device driver is updated or a hardware configuration is changed. If the Windows Experience Index is not triggered, Windows® may not operate in the optimum manner and the performance can be compromised. Because of this, you may need to trigger the Windows Experience Index manually.

Follow the procedure below to trigger the Windows Experience Index manually:

● Procedure required to trigger the Windows Experience Index manually

1. Click Start and click Control Panel.

2. Since the Control Panel is displayed, and click System and Security.

3. Click Check the Windows Experience Index.

4. Click Rate this computer. (For the second time and later, click Re-run the assessment.) When you see the User Account Control window, click Yes.

C-11

• Do not change the factory default setting, "HF-W Power Settings", for the power plan. Furthermore, do not change "Turn off hard disk after" setting from "0". If you want to confirm the current setting for power plan and "Turn off hard disk after" setting, follow the procedure below.

(The display image assumes Windows® Embedded Standard 7 but it is similar under other OS.)

 Confirmation procedure of the current power plan settings

1. Click Start and click Control Panel.

2. Since the Control Panel is displayed, and click System and Security.

3. Click Power Options and display Power Options window. ・Confirm that HF-W Power Settings radio button is selected under Preferred

plans.

C-12

 Confirmation procedure of "Turn off hard disk after" setting

1. Following the confirmation procedure of the current power plan settings,

click Change plan settings at HF-W Power Settings.

2. Edit Plan Settings window appears. ・Click Change advanced power settings.

C-13

3. Advanced setting tab of Power Options appears. ・Confirm that Turn off hard disk after setting is "0".

 When you change the settings from factory default setting, restore the factory default

setting following the procedure below.

1. Click Start and click Control Panel.

2. Since the Control Panel is displayed, and click System and Security.

3. Click Power Options and display Power Options window.

・Click Change settings that are currently unavailable. ・Confirm that HF-W Power Settings radio button is selected under Preferred

plans.

C-14

4. Edit Plan Settings window appears. ・Click Restore default settings for this plan.

5. Power Options window appears. ・Click Yes.

C-15

This Page Intentionally Left Blank

PREFACE .................................................................................................................... i

IMPORTANT NOTIFICATIONS ............................................................................ iii

SAFETY INSTRUCTIONS ............................................................................ S-1

PRECAUTIONS

..................................................................................................... C-1

CHAPTER 1 GETTING STARTED

1.1 Scope .................................................................................................................................... 1-1

1.2 Role of an Operator .............................................................................................................. 1-1

1.3 Work Flow ........................................................................................................................... 1-2

1.4 Name and Function of Each Part ......................................................................................... 1-3

1.5 Installation Environment ...................................................................................................... 1-8

1.5.1 Environment .................................................................................................................. 1-8

1.5.2 Installation ..................................................................................................................... 1-9

1.6 Hardware Connection ........................................................................................................ 1-12

1.7 Power Cable ....................................................................................................................... 1-16

.................................................................... 1-1

CHAPTER 2 OPERATION ................................................................................. 2-1

2.1 Before Turning on the Power ............................................................................................... 2-1

2.2 Starting the Equipment ......................................................................................................... 2-2

2.3 Shutting Down the Equipment ............................................................................................. 2-3

2.4 Power Shutdown .................................................................................................................. 2-4

2.5 Emergency Shutdown .......................................................................................................... 2-4

2.6 Controlling the Power Using the LAN ................................................................................ 2-5

2.6.1 Enabling the WOL (Wake ON LAN) Function ............................................................. 2-5

2.6.2 Turning on the Power Using the LAN ........................................................................... 2-6

2.7 Setting Up the LAN Interface .............................................................................................. 2-8

2.8 Setting Up the Screen ......................................................................................................... 2-16

CHAPTER 3 SETUP ............................................................................................ 3-1

3.1 Setup Procedure when You Turn on the Power for the First Time........................................ 3-1

3.1.1 Setting up Windows® Embedded Standard 7 ............................................................... 3-1

3.1.2 Setting up Windows® 10 ............................................................................................... 3-4

3.2 Configuring Basic Settings after OS Setup .......................................................................... 3-7

3.2.1 Basic settings for Windows® Embedded Standard 7 .................................................... 3-7

3.2.2 Basic settings for Windows® 10 ................................................................................. 3-16

CHAPTER 4 PRECAUTIONS REGARDING THE OS

4.1 Embedded Enabling Features of Windows® Embedded Standard 7 .................................. 4-1

4.1.1 What is Windows® Embedded Standard 7 ................................................................... 4-2

4.1.2 Embedded Enabling Features overview and examples ................................................. 4-3

4.2 Precautions While the OS is Running ................................................................................ 4-16

4.2.1 Event log entries during setup ..................................................................................... 4-16

4.2.2 Event log entries while the OS is running ................................................................... 4-17

4.2.3 Scheduled functions by default ................................................................................... 4-19

4.2.4 Security enhancement function ..................................................................................... 4-29

4.2.5 Factory-shipped network settings ............................................................................... 4-29

4.2.6 Product Activation in Windows® 10 .......................................................................... 4-30

..................................... 4-1

- 1 -

CHAPTER 5 SPECIFICATIONS ........................................................................ 5-1

5.1 Equipment Specifications .................................................................................................... 5-1

5.2 Serial Port Settings ............................................................................................................... 5-5

5.3 BIOS Setup .......................................................................................................................... 5-6

5.4 Hardware System Clock ..................................................................................................... 5-11

5.5 Interface Specifications ...................................................................................................... 5-12

5.5.1 Connector specifications .............................................................................................. 5-12

5.5.2 External general purpose I/O specifications ................................................................ 5-16

5.5.3 External interface cable length specifications ............................................................. 5-20

CHAPTER 6 CHECKUP AND MAINTENANC E

6.1 Periodic Checkup ................................................................................................................. 6-1

6.2 Installing and Removing Components ................................................................................. 6-2

6.2.1 Types and locations of installed components ................................................................ 6-2

6.2.2 Before installing or removing components ...................................................................... 6-3

6.2.3 Installing and removing a CFast card ............................................................................ 6-4

6.2.4 How to secure a USB cable ........................................................................................... 6-6

6.2.5 How to secure a DisplayPort cable ................................................................................ 6-9

............................................. 6-1

CHAPTER 7 RESTORING THE FACTORY-SHIPPED CONDITION USING

A RECOVERY DVD

7.1 Overview of Restoration Procedure ....................................................................................... 7-2

7.2 Preparation ........................................................................................................................... 7-3

7.3 Restoring the System Drive Back to the Factory-Shipped Condition ................................. 7-4

7.3.1 Procedure for restoring the system drive back to the factory-shipped condition .......... 7-4

7.3.2 Errors generated during a restoration process and their corrective actions ................. 7-10

.................................................................... 7-1

CHAPTER 8 MAINTENANCE OPERATIONS ................................................. 8-1

8.1 Overview .............................................................................................................................. 8-1

8.2 Collecting a Memory Dump ................................................................................................ 8-6

8.2.1 Configuring the settings related to a memory dump ....................................................... 8-9

8.3 Maintenance Operation Commands ................................................................................... 8-11

8.3.1 Log information collection command (logsave) .......................................................... 8-12

8.3.2 Memory dump file copy command (mdump) .............................................................. 8-14

8.3.3 RAS information display command (getrasinfo) ......................................................... 8-16

CHAPTER 9 TROUBLESHOOTING

9.1 List of Problems ................................................................................................................... 9-1

9.1.1 Problems that occur before the OS startup .................................................................... 9-1

9.1.2 Problems that occur after the OS startup ....................................................................... 9-2

9.2 Countermeasures .................................................................................................................. 9-3

9.2.1 Problems that occur before the OS startup .................................................................... 9-3

9.2.2 Problems that occur after the OS startup ....................................................................... 9-6

9.3 STOP Error Codes ............................................................................................................. 9-14

9.4 Event Log ........................................................................................................................... 9-15

9.5 Checking the System Load by Using Performance Monitor ............................................. 9-17

9.6 Failure Analysis Information Partition Mount Setting ...................................................... 9-21

9.6.1 “Mount setting confirmation” message ....................................................................... 9-21

9.6.2 Failure analysis information Partition check and mount setting procedure ................ 9-22

................................................................. 9-1

APPENDIX HANDLING REPLACEABLE COMPONENTS

.......................... A-1

- 2 -

FIGURES

Figure 1-1 Name of Each Part (Front View) .............................................................................. 1-4

Figure 1-2 Name of Each Part (Rear View) ............................................................................... 1-5

Figure 1-3 Service Clearance (Top View) ............................................................................... 1-10

Figure 1-4 Operation and Installation Clearance ..................................................................... 1-10

Figure 1-5 Exterior View (Horizontal Installation) ................................................................. 1-11

Figure 1-6 Exterior View (Vertical Installation) ...................................................................... 1-11

Figure 1-7 Hardware Connection ............................................................................................. 1-13

Figure 5-1 Definition of Output Pin of External Contact Part (When There is No Output Just Before S5)

....................................................................................................................................................... 5-17

Figure 5-2 Definition of Output Pin of External Contact Part (When There is Output Just Before S5)

....................................................................................................................................................... 5-17

Figure 5-3 Definition of Output Pin of External Contact Part (When There is No Output Just Before S5)

....................................................................................................................................................... 5-18

Figure 5-4 Definition of Output Pin of External Contact Part (When There is Output Just Before S5)

....................................................................................................................................................... 5-18

Figure 6-1 Types and Locations of Installed Components ........................................................ 6-2

Figure 6-2 Removing a CFast Card ........................................................................................... 6-5

Figure 6-3 Securing a USB Cable to the Front of the Equipment ............................................. 6-7

Figure 6-4 Securing a USB Cable to the Back of the Equipment .............................................. 6-8

Figure 6-5 Fixing a DisplayPort Cable .................................................................................... 6-10

- 3 -

TABLES

Table 1-1 Function of Each Part ................................................................................................ 1-6

Table 1-2 Dimension, Service Clearance, and Installation Clearance ..................................... 1-10

Table 1-3 Power Cord and Plug Identification ........................................................................ 1-17

Table 4-1 Features Comparison of Windows® Embedded Standard 7 and Windows® 7 ........ 4-2

Table 4-2 Filter Features Installed in This Equipment .............................................................. 4-2

Table 4-3 Ewfmgr Command Specification .............................................................................. 4-5

Table 4-4 Fbwfmgr Command Specification ............................................................................. 4-9

Table 4-5 Features Comparison of EWF and FBWF ............................................................... 4-10

Table 4-6 Registry Filter Setting Specification ........................................................................ 4-12

Table 4-7 Defined Registry Filter Setting List ......................................................................... 4-13

Table 5-1 Hardware System Clock Specification .................................................................... 5-11

Table 8-1 Errors That Trigger a Memory Dump ....................................................................... 8-6

Table 8-2 Maintenance Operation Commands ........................................................................ 8-11

Table 8-3 Information Saved by logsave ................................................................................. 8-12

Table 8-4 Error Messages of the logsave Command ............................................................... 8-13

Table 8-5 Error Messages of the mdump Command ............................................................... 8-15

Table 8-6 Information Displayed by the getrasinfo Command ............................................... 8-16

Table 8-7 Error Messages of the getrasinfo Command ........................................................... 8-21

Table 9-1 STOP Error Codes ................................................................................................... 9-14

Table 9-2 Event Log Entries Unique to the Equipment ........................................................... 9-16

Table 9-3 Performance Counters Related to the Performance of the Equipment .................... 9-19

Table 9-4 Failure Analysis Information and Storage Folder ................................................... 9-21

- 4 -

1. GETTING STARTED

CHAPTER 1 GETTING STARTED

1.1 Scope

This manual is intended for operators of the HITACHI INDUSTRIAL COMPUTER HFW100E and contains information about the operation and maintenance of various devices necessary for their routine use.

After you unpack, go through the “delivered items list” to confirm all the items have been delivered and no items are missing or damaged. If there are missing or damaged items, contact our sales representative.

For information about RAS features, refer to the following manuals.

・HITACHI INDUSTRIAL COMPUTER HF-W100E RAS FEATURES MANUAL

(manual number WIN-63-0095)

1.2 Role of an Operator

In order to use this equipment in good working order for a long period of time, an operator must take care of the following items.

(1) Consideration for the characteristics of the equipment

(a) See “PRECAUTIONS 1. PRECAUTIONS ABOUT THE EQUIPMENT” and take

necessary actions considering the characteristics of the equipment.

(b) The instructions described in this manual are the basics of the procedures you need to

follow when you use the equipment. Make sure you follow these instructions.

see the respective chapters.

(2) Keep this equipment in good condition

When you use this equipment, an operator must take care of the following items.

(a) Backing up files

See “PRECAUTIONS 4. MINI SERIAL ATA SOLID STATE DRIVES (mSATA SSDs) (2) Backing Up Files”.

(b) Power cable and shutting down the power

See “PRECAUTIONS 1. PRECAUTIONS ABOUT THE EQUIPMENT (4) POWER SUPPLY”.

(3) Maintenance of this equipment

(a) For information about maintenance, see “6.1 Periodic Checkup”.

1-1

1. GETTING STARTED

See “1.

See “2.1 Before Turning

Install this equipment

1.3 Work Flow

The work flow until turning on the equipment is following:

Unpack

Connect hardware

Turn on the power

5 Installation Environment.”

6 Hardware Connection.”

on the Power.”

1-2

1. GETTING STARTED

If you do, serious injury or death may result due to the equipment failure.

access an optical disc during online operation (system operation).

1.4 Name and Function of Each Part

WARNING

Warning about the equipment (hazardous voltage) Do not disassemble, or modify the equipment and optional AC adapter.

NOTICE

 Never hot-swap CFast card because that may result failure of the equipment

and CFast card.

 When using a USB port, check the orientation of the USB connector, and then

insert the connector slowly. Otherwise, the USB port may be damaged.

 Do not remove or insert a USB device during online operation (system

operation) because that may affect currently running applications.

 Insertion or access to a CD or DVD from an external DVD drive or t he like m ay

increase the system load and affect the running application. Do not insert or

1-3

1. GETTING STARTED

ACT/LINK lamp

Communication speed lamp

LAN port: 1000BASE

Front

DVI

DC power connector Power button

Front USB3.0 port

・Left side ：LAN A(Ethernet) (*1) ・・

Power lamp

Alarm lamp

50mm

119mm

220mm

Ground terminal

(

192mm

● Display and User Input Sections

(1) Front view

CFast card slot

（provided by the user）

-I port

USB2.0 port

*1) The above is initially set at software PLC installation model, Ethernet of each LAN port,

will be EtherCAT configuration specification. (See “5.1 Equipment Specifications (2) Pre-installed OS model”.) Ethernet, EtherCAT configuration allows users to freely change. In addition, if it is not software PLC installation, the initial value will be Ethernet in all of LAN port.

Center ：LAN B(EtherCAT) (*1) Right side ：LAN C(EtherCAT) (*1)

-T/100BASE-TX/10BASE-T

Figure 1-1 Name of Each Part (Front View)

1-4

1. GETTING STARTED

Serial port

（

(2) Rear view

RAS external contact port

DisplayPort(*1)

COM）

Rear USB2.0 port

(*1) If a display unit connected with DisplayPort is turned off, the display cannot be detected.

Figure 1-2 Name of Each Part (Rear View)

1-5

1. GETTING STARTED

Name

Function

Power button

When you press this button, the power is turned on. When you press the

and the system goes into standby mode (for emergencies only).

Power lamp (

)

Lamp

Status

Lit in green

The equipment is running.

Lit in

orange

The system is in standby mode.

Off

The power is off.

Alarm lamp (ALARM)

Lamp

Status

Lit in red

This lamp is lit in red if one of the following

• RAS software abnormality

Off

No abnormality

DC power connector

Input voltage 12 to 24VDC +30%/-20%

(A wide-range input voltage corresponds).

Serial port (COM)

You can use this connector to connect a dev i ce such as a modem that uses

Settings”.

RAS external contact port (25 pins: GPIO)

A connector for connecting external con t acts. (See “5.5.1 Connector specifications”.)

DVI-I port (*1)

Connects the cable from the digital interface of a display. (See “5.5.1 Connector specifications”.)

DisplayPort

Connects the cable from the digital interface of a display. (See “5.5.1 Connector specifications”.)

USB port (USB2.0/USB3.0)

Used to connect a device that uses a USB interface.

Table 1-1 Function of Each Part (1/2)

button for four seconds or more during operation, the power is turned off

abnormalities is detected.

・・Connect the DC power supply of the user preparation

(See “1.6 Hardware Connection”.)

・Support input 100 to 240VAC±10% with Optional AC adapter

(9 pins: RS-232C/485/422)

a serial interface. (See “5.5.1 Connector specifications”.) How to change the setting of RS-232/485/422 See “5.2 Serial Port

(*1) By using a conversion connector or DVI-A cable, you can output an analog VGA signal. The

conversion connector or DVI-A cable must be provided by the user.

1-6

1. GETTING STARTED

Name

Function

LAN port

You can connect a LAN cable to a LAN port. (S ee “5.5.1 Connector

ACT/LINK lamp

Lamp

Status

Lit in green

A link is established.

cable is stable.

Off

No link is established.

• The driver settings have some errors.

Blinking in

Network data is being transmitted or receiv ed. the network.

Communication speed lamp

Lamp

Status

Lit in

orange

The link is established at 1000 Mbps.

Lit in green

The link is established at 100 Mbps.

Off

The link is established at 10 Mbps. Or no link is established.

Table 1-1 Function of Each Part (2/2)

(1000BASE-T/100BASE-TX/ 10BASE-T)

specification”.)  Onboard LAN

Both the equipment and the remote device are powered up and the connection over the twisted-pair Ethernet

• The equipment is not physically connected to the network.

• The switching hub is not powered up.

• The connection over the twisted-pair Ether net cable is not stable.

ACT/LINK lamp

Communication speed lamp

< NOTE >

・ For information about the precautions for USB devices,

see “PRECAUTIONS 5. USB DEVICES”.

green

The blink interval changes depending on the traffic on

1-7

1. GETTING STARTED

Otherwise you may result burns.

Item

Requirement

Ambient temperature (Operation)

0 to 55°C for altitudes up to 1000 m (1000BASE-T Link:0 to

When using optional AC adapter:0 to 40℃

Ambient temperature (Storage)

-10 to 70℃

Temperature gradient

±15 K/h or less

Humidity

10 to 90%RH (non-condensing)

When using optional AC adapter:20 to 80%RH

Dust (*1)

No heavy dust (0.3 mg/m3 or less (JEITA IT-1004A classB))(*2)

Corrosive gas

Corrosive gas is less environment

class A) (*2)

Vibration resistance

10-57Hz/ Half amplitude0.375mm, 57-500Hz/49m/s

Shock resistance

980m/s2

Power voltage

12 to 24VDC +30%/-20%

(A wide-range input voltage corresponds))

Power frequency(*3)

50/60 Hz ± 3 Hz

Power supply noise(*3)

2.0 kV (fast transient / burst wave)

Electrostatic noise contact discharge

4 kV (Air: 8 kV)

Insulation resistance(*3)

500 VDC, 5 MΩ

Dielectric strength(*3)

1.5 kVAC, one minute

Transient power fault(*3)

20 ms or less

Altitude

Less than 2000 m

1.5 Installation Environment

1.5.1 Environment

CAUTION

If you keep at high temperature this equipment, do not touch bare hands.

When this equipment is used, it must be used in the following environment.

50℃) 0 to 45°C for altitudes more than 1000 m up to 2000 m

※

(JEITA IT-1004A class B) (*2)

When using optional AC adapter: none (JEITA IT-1004A

※

(Support input 100 to 240VAC with optional AC adapter.

(*1) This equipment cannot be used in the environment where conductive dust or the like is

floating. (*2) JEITA：Japan Electronics and Information Technology Industries Association. (*3) When using optional AC adapter.

< NOTE >

・ For information about the precautions for the envir onment, see

“PRECAUTIONS 1. PRECAUTIONS ABOUT THE EQUIPMENT (5) INSTALLATION ENVIRONMENT”.

1-8

1. GETTING STARTED

independently prepares a DC power supply unit and a DC power cable.

carry the equipment. If you do, that may damage the equipment.

1.5.2 Installation

WARNING

 It may cause electric shock or equipment failure. When using this equipment

without optional AC adapter and attached power cable, prepare the AC adapter and power cable which fit input voltage and inspect the safeness of this equipment enough.

 It may caus e elect ric shock or equipment failure. The power cable attached to

 It may result in a fire or electric shock. When you connect the plug of the power

cable to an outlet, make sure you use an outlet with a ground terminal (ground pole) that is properly grounded. In addition, you must install and use an earth leakage circuit breaker..

 It may cause electric shock or equipment failure. Do not use a two-prong plug

without a ground pole.

 It may cause electric shock or equipment failure. Make sure to connect the

ground wire to the ground terminal of the equipment when the user

NOTICE

 When you transport or carry the equipment, pack it in the dedicated container

(the container and packing materials used when the equipment was delivered). If you use other container or packing materials, that may damage the equipment.

 Do not use damaged or broken dedicated container when you transport or

< NOTE >

・For information about the precautions for concerning installation requirements,

see “PRECAUTIONS 1. PRECAUTIONS ABOUT THE EQUI PMENT (5) INSTALLATION ENVIRONMENT”.

1-9

1. GETTING STARTED

Operation and

service clearance (mm)

Height

Width

Depth

Front

Rear

Left

Right

Front

Rear

Left

Right

50 192 119

200

100

200 mm

Front side

Rear side

200 mm

Horizontal Installation (Front View)

Horizontal Installation (Top View)

50 mm

50 mm 100 mm

50 mm

前面

100 mm

Front side

Rear side

Table 1-2 Dimension, Service Clearance, and Installation Clearance

Dimension (mm)

Installation clearance (mm)

・During operation and installation, secure the space shown in Figure 1-4. ・Make sure not to prevents the air flow since this equipment adopt natural cooling.

Especially, leave sufficient clearance in the front (100 mm) and in the rear (100 mm). (This includes clearance required for routing cable connectors for the rear side.)

Figure 1-3 Service Clearance (Top View)

Figure 1-4 Operation and Installation Clearance

1-10

1. GETTING STARTED

Make sure to install this equipment on the vertical mounting bracket with fasten

result due to drop the equipment since installing failure or loosing screw.

Mounting bracket for Vertical Installation Use a steel plate. The thickness must be

Please fix the above-mentioned four locations with screws. Use the attached fixing screw (M4 screw) for the screw to be fixed.

(a) Horizontal Installation

Figure 1-5 Exterior View (Horizontal Installation)

(b) Vertical Installation

CAUTION



screw, when you use this equipment in a vertical orientation. If you not, injury may result due to fall or fall down the equipment

 Make sure to confirm the installation work has been done securely. Injury may

2mm or more. (Prepared by users)

Figure 1-6 Exterior View (Vertical Installation)

< NOTE >

・When installing the equipment, please install so that vibration and impact

applied to the equipment fall within the specification values of the equipment, see “1.5.1 Environment”.

1-11

1. GETTING STARTED

wrong connector, it may cause failure of the equipment.

1.6 Hardware Connection

NOTICE

 Do not route the interface cables, etc. (including cables for other devices such

as a PC) near the power cable. If you do, a failure or malfunction of the equipment may result.

 Do not connect / disconnect the interface cable while this equipment and

 When you connect a cable for external contacts, make sure you connect the

cable to a connector for the external contacts. If you connect the cable to the

Before you connect hardware, carefully read SAFETY INSTRUCTIONS in this document and fully understand the contents.

1-12

1. GETTING STARTED

Mouse

Display

Keyboard

Power cable for this equipment (Optional AC adapter attached) or the user to prepare power cable

Display power cable

Display interface cable (*2)

Keyboard interface cable (*2)

Mouse interface cable (*2)

USB2.0 port (*2) (*

USB3.0 port (*2) (*3)

AC adapter for this equipment (Optional) or the user to prepare DC power su

Ground terminal

Ground wire

Ground terminal connection (Be sure to connect when using user prepared DC power supply.)

Connect hardware based on the connection example shown in the figure below. When you use the optional AC adapter and attached power cable, plug the power cable to an

outlet after connecting display, keyboard and mouse to the equipment. Make sure to connect the ground wire to the ground terminal of the equipment after connecting display, keyboard and mouse to the equipment when the user independently prepares a DC power supply unit and a DC power cable without using the optional AC adapter and attached power cable.

pply

(*1)

Figure 1-7 Hardware Connection

1-13

1. GETTING STARTED

Make sure you use a power cable with a 2

< NOTE >

(*1) For information about the naming of the user input module and how to operate and adjust the

device, refer to the user’s manual that comes with the device.

(*2) For information about the length of each connection cable, see “5.5.3 External interface cable

length specifications”. The mouse and keyboard connection cables must be directly connected to this equipment. Do not use extension cables for them. If you use extension cables, the mouse or keyboard may not work properly.

(*3) When you connect USB devices to the USB connectors, pay attention to the orientation of the

connector. In addition, in the USB port, a USB cable may fall out from the connector by the

unexpected contact because there is not the locking mechanism of the connector in a standard.

When you install this equipment, fix USB cables if it is necessary.

(Note)

In order to conformity the EMC standards (VCCI, FCC,CE), use shielded cables for the

interface cables (display interface cable, keyboard interface cable, and mouse interface cable) connected to the equipment.

 Connecting to an outlet (When using optional AC adapter)

Plug the power cable that attached the optional AC adapter into a grounded outlet

completely. (*1)

-pole plug with a grounding pole.

(*1) If you have no other choice than to use an outlet without a grounding pole that is

properly grounded, use 3-pole to 2-pole conversion adapter and connect the green ground line from the adapter to the ground of the outlet. A user must verify the proper functionality of the 3-pole to 2-pole conversion adapter before using it.

• The power cable attached to AC adapter is rated at the input voltage of 125VAC.

When using this optional AC adapter at over 125 VAC, prepar e the power cable which fit input voltage and inspect the safeness of this equipment enough.

1-14

● DC power connector specification

unit, a power cable, etc. connected to this equipment. If you do, fire may result.

Part name

Model

Manufacturer

Remarks

9357-04

ALEX

5557-04R

MOLEX

4256T2-LF（AWG18-24）

ALEX

5556（AWG18-24）

MOLEX

Cable thickness: AWG 18 to 24,

cables.

Pin No.

Signal name

GND

12 to 24V DC

Rated input voltage：12 to 24V DC

1. GETTING STARTED

WARNING

Do not exceed the specification range when the user prepare a DC power supply

When the user prepares a DC power supply unit and a DC power cable,

use after conducting sufficient operation verification based on the following

specifications by the user-self.

・DC power connector specification

Input voltage range：10.8 to 33.6V DC (Rated input voltage -20% / + 30%) power supply capacity：12V5A or less, 24V5A or less

・Connection cable specification (recommended)

Housing

Contact

Cable - -

・Power rise time

Voltage

12V

2-30mS

Match the housing maker and contact maker.

UL standard: UL1571, Flame retardant: VW -1 please use

Time

1-15

1. GETTING STARTED

When procuring an AC power cable, make sure that the cable has proper rating shock or machine failure may result.

1.7 Power cable

CAUTION

and meets local safety requirements whatever applicable. Otherwise, an electric

The optional power cable that comes with the equipment is rated at the input voltage of

125 VAC. When using this equipment at over 125VAC, prepare the power cable fitting input voltage and inspect the safeness of this equipment enough. Common power cables are shown in Table 1-3.

1 ANSI: American National Standards Institute 2 NEMA: National Electrical Manufacture’s Association 3 IEC: International Electrotechnical Commission 4 CEE: International Commission on Rules for the Approval of Electrical Equipment 5 BS: British Standard Institution 6 AS: Standards Association of Australia 7 GB:国家标准(Guójiā Biāozhǔn)

1-16

1. GETTING STARTED

Reference standards

100V - 120V

North America

1 ANSI C73.1 1

125V

North America

1 ANSI C73.1 1

200V - 240V

North America

1 ANSI C73.1 1

Three-wire power cable

Universal Euro

4 CEE (7)

5 BS 1365

Australia

6 AS C112

220V – 250V

7 GB/T 5023.5

a=7±0.05 mm b

Table 1-3 Power Cord and Plug Identification

Input rating Plug configuration

2 NEMA 5-15P 3 IEC 83

2 NEMA 5-15P 3 IEC C13

2 NEMA 6-15P 3 IEC 83

II, IV, VII 3 IEC 83

3 IEC 83

Cord and connector

b=7±0.05 mm c=15.8 mm

23 mm

with a two-pole threeterminal grounding-type connector.

电源线请务必使用带

接地相的3相插头。

中华人民共和国

GB 1002, GB 2099.1 GB 17465.1 GB 15934

1-17

This Page Intentionally Left Blank

2. OPERATION

(See “1.5.2 Installation”.)

CHAPTER 2 OPERATION

2.1 Before Turning on the Power

WARNING

Fire or equipment failure may result since the equipment inside temperature increase unless the installation clearance of this equipment is secure.

< NOTE >

When you turn on the power, see the following: ・ “PRECAUTIONS 1. PRECAUTIO NS ABOUT THE EQUIPMENT

(2) INTERFACE CABLES

・ “PRECAUTIONS 1. PRECAUTIO NS ABOUT THE EQUIPMENT

(4) POWER SUPPLY”

・ “PRECAUTIONS 1. PRECAUTIO NS ABOUT THE EQUIPMENT

(5) INSTALLATION ENVIRONMENT”

2-1

2. OPERATION

2.2 Starting the Equipment

Follow the procedure below to start the equipment:

【When you turn on the power for the first time】

1. Turn on the power to the display.

2. When using the optional AC adapter and the attached power cable, connect it to this equipment and then plug the power cable attached the AC adapter into an outlet. When not using the optional AC adapter and the attached power cable, the user independently prepares a DC power supply unit and a DC power cable. And then plug the power cable after connecting to this equipment. When plugging the power cable, the equipment turns on and the power lamp ( ) lights up in "green".

3. After the OS starts, set up the equipment according to “3.1 Setup Procedure when You Turn on the Power for the First Time”. (You need to follow this procedure only once for the first time when you start the equipment after you purchase the equipment.)

【From the second time on, when starting the equipment】 Since the startup operation differs depending on the procedure after shutdown, start up the equipment with either Step 1 or Step 2 below.

1. When the main power OFF state (power lamp is off), start up the equipment by performing the operation “See【When you turn on the power for the first time】

Step 2”.

2. When the standby state (power lamp is lit orange), press the power button (See “1.4 Name and Function of Each Part”) of this equipment to start up.

3. If you do either Step 1 or Step 2, the power turns on and the power lamp ( ) lights up in "green".

After the above steps are complete, the equipment automatically goes through the startup

process until the sign in screen appears.

For information about how to control the power using the LAN, see “2.6 Controlling the

Power Using the LAN”.

2-2

2. OPERATION

2.3 Shutting Down the Equipment

When you shut down the equipment, first confirm that no other users are using the equipment and

no background programs are running. Then follow the procedure below:

・Stop application programs. ・Shut down the OS.

The specific procedure for stopping an application program differs depending on each

application. For more information, see the manual of each application.

To shut down the OS, click the Start button at the left bottom corner of the screen and click Shut

down. After the OS is shut down, the power is automatically turned off and only the auxiliary power supply is on (standby mode). (At this time, the power lamp is lit orange.)

<If the OS is Windows® 10 IoT Enterprise> To shut down the OS, click the Start button at the left bottom corner of the screen and open the start menu. Then click Power on the start menu and click Shut down. After the OS is shut down, the power is automatically turned off and only the auxiliary power supply is on (standby mode). (At this time, the power lamp is lit orange.)

If the normal shutdown process cannot be executed (for example, a shutdown request cannot be accepted due to system deadlock), open the protective cover on the right upper part of the front panel and press the power button for at least four seconds. The power is turned off and the equipment goes into the standby mode. If you turn off the power by pressing the power button for at least four seconds, you cannot turn on the power by way of the LAN next time. Do not turn off the power this way except for emergencies. (See “2.6 Controlling the Power Using the LAN”.) For information about how to collect a memory dump, see “8.2 Collecting a Memory Dump”.

2-3

2. OPERATION

equipment without repair may result in a fire or an electric shock.

to recover automatically.

2.4 Power Shutdown

1. Confirm that the equipment is shut down. (See “2.3 Shutting Down the Equipment”.)

2. Unplug the optional AC adapter power cable plug from the outlet. Or unplug the power cable directly from the DC power connector on the equipment.

2.5 Emergency Shutdown

WARNING

In case of smoke, a burning smell, or the like, unplug the power cable from the outlet, and contact your dealer or maintenance personnel. Using faulty

NOTICE

● Performing emergency shutdown (e. g. unplug t he power cable from the DC power connector without shutting down the OS, unplug the power cable of optional AC adapter from the outlet, or turn off the circuit breaker.) may cause the OS or applications not to work properly or may cause saved data to be corrupted. Do not perform emergency shutdown unless you must stop the system immediately due to some kind of error.

● If you turn off power at the source of power supply, the system may not be able

In the following cases, turn off the power at the source of the power.

・When the equipment shows an error condition and you have to shut down the power

immediately (for example, when a burning smell is detected).

・When you cannot shut down the equipment due to some error. ・When the power is turned off repeatedly or only the auxiliary power supply is on due to

excess current or overheating.

Also, in the following cases, either disconnect the power cable from the DC power connector of the equipment or unplug the power cable of the optional AC adapter from the outlet, or shut off the power at the power supply source. ・If the fan is stopped and the temperature gets too high or too low and consequently the

power is automatically turned off to protect the equipment and only the auxiliary power supply is on, after the OS starts, when a stopped fan is detected, the OS is automatically

shut down and then the power is turned off (When already RAS was installed).

2-4

2. OPERATION

2.6 Controlling the Power Using the LAN

The power for this equipment can be turned on from a remote device by way of the LAN.

This section explains WOL (Wake ON LAN), which is used for turning on the power for the equipment through the LAN. When the power is turned on by using WOL, the equipment is started by sending a Magic Packet™ frame to the LAN interface when the standby lamp ( ) is lit orange.

In the initial factory default setting, this function is disabled. If you want to use this function, follow steps 1 through 3 described in “2.6.1 Enabling the WOL (Wake ON LAN) function” to enable the WOL function and then follow the steps below.

< NOTE >

・ For information about the precautions for the net work, s ee “PRECAUTIONS 2.

NETWORK”.

2.6.1 Enabling the WOL (Wake ON LAN) function

By following the procedure below, you can set up whether to start WOL when a Magic Packet™ frame is received. In the factory default setting, the WOL function is disabled. (The display image assumes Windows® Embedded Standard 7 but it is sim ilar unde r other OS.)

1. Execute steps 1 though 5 in “● Setting up the network transfer speed” in “2.7 Setting Up the LAN Interface”.

2. Click the Power Management tab. If you want to enable WOL, select the Wake on Magic Packet from power off state check box under Wake on LAN :.

3. Click OK and restart the system.

2-5

2. OPERATION

< NOTE >

2.6.2 Turning on the power using the LAN

1. Turn on this equipment and start up. After the equipment started up, make sure to turn off the equipment by shutting down the OS. After turning off the power, Do not

disconnect the power cable from the DC power connector of the equipment.

2. Send a Magic Packet™ frame to the built-in LAN adapter in the equipment. When the

built-in LAN adapter receives a Magic Packet™ frame, the power turns on and the power lamp ( ) lights up in "green".

If you start the equipment and you want to continue to use WOL at the next startup, go

through the shutdown process when you turn off the power.

The built-in LAN adapter in the equipment is compliant with WfM 2.0 (*1) to support the Magic Packet™ technology. Because of this, the power for the equipment can be turned on when a special data packet called a “Magic Packet™ frame” (*2) is received at the builtin LAN adapter.

A program for transmitting a Magic Packet™ frame does not come with the equipment. Use a commercially available program for to transmit the Magic Packet™ frame. (*1) Wired for Management (WfM) is a guideline regarding the hardware specifications

proposed by Intel Corporation for managing PCs on a network. (*2) The Magic Packet™ technology has been proposed by AMD Japan, Ltd. and can be

starting a PC on a network from a remote device.

・ When you send a Magic Packet™ frame to the equipment, make sure you

send it to the built-in LAN adapter in the equipment. (For information about the location of the connector, see “1.4 Name and Function of Each Part”.) You cannot use WOL if you send a Magic Packet™ frame to an optional LAN adapter.

・ If you turn off the power by pressing the power button for at least four seconds,

you cannot use WOL the next time. When you turn off the power by pressing the power button for at least four seconds, turn on the equipment by pressing the power button and go through the shutdown process to turn off the power.

2-6

2. OPERATION

Arbitrary

data

FF…FF

Adr … Adr

Adr

Arbitrary

data

CRC

16 repetitions of the MAC address

Synchronization stream (6 bytes of 0xFF)

Source Address

Destination Address

< About the Magic Packet™ frame >

In a Magic Packet™ frame, the SOURCE ADDRESS, DESTINATION ADDRESS (the

MAC address of the receiver or the MULTICAST ADDRESS including the BROADCAST

ADDRESS), CRC, and the like must meet the basic requirements of the LAN in use. The data in a Magic Packet™ frame consists of a sequence of 16 repetitions of the MAC address of the node. This sequence can be anywhere in the packet but it must follow a synchronization stream. The synchronization stream is defined as 6 bytes of 0xFF. As long as the MAC address that repeats itself 16 times targets the address of the equipment to be started, the device can receive a BROADCAST frame.

A Magic Packet™ frame is shown in the following figure.

2-7

2. OPERATION

Specification of

the hub

Specification of the LAN setting (*)

Speed

Duplex

10 Mbps / Half-

duplex

10 Mbps / Full-

duplex

100 Mbps / Half-

duplex

100 Mbps / Full-

duplex

Auto Negotiation or

Full Duplex

2.7 Setting Up the LAN Interface

This equipment has three built-in 1000BASE-T/100BASE-TX/10BASE-T LAN ports. For information about the location of the LAN port connector (1000BASE-T/100BASETX/10BASE-T), see “1.4 Name and Function of Each Part”.

< NOTE >

・ For information about the precautions for the network, see “PRECAUTIONS 2.

NETWORK”.

● Automatic recognition of the network transfer speed or transfer mode The LAN port has an auto-negotiation function to automatically recognize the network

transfer speed or transfer mode. For normal use, enable the auto-negotiation function. (Especially when you use the WOL function. If the speed is fixed to 1000Mbps (autonegotiation), the WOL function cannot be used.)

If there is a compatibility issue with the connected hub, the auto-negotiation function may

not work properly and that may affect the communication with other terminals.

If the auto-negotiation function does not work properly, configure the LAN interface as

follows.

10 Mbps Half Duplex

10 Mbps Full Duplex

100 Mbps Half Duplex

100 Mbps Full Duplex

1000 Mbps 1000 Mbps (1.0 Gbps)

(*) How the setting is displayed is different depending on the OS and the

LAN port in use.

2-8

● Setting the network transfer speed (The display image assumes Windows® Embedded Standard 7 but it is similar under other OS.)

1. Log on to the computer using an administrator's account.

2. Click Start and click Control Panel. (If the OS is Windows® 10, right-click Start and click Control Panel from the menu.)

3. Since the Control Panel is displayed, and click System and Security.

4. Click System > Device Manager.

2. OPERATION

5. Click the View menu and select Devices by connection.

2-9

2. OPERATION

6. Click ACPI x64-based PC > Microsoft ACPI-Compliant System > PCI bus. (If the OS is Windows® 10, click ACPI x64-based PC > Microsoft ACPI-Compliant System > PCI Root Complex.)

2-10

2. OPERATION

7. See the following and double-click the network adapter you want to configure and open

Network Connection Properties window. The figure below is an example. Please note that the display name of the network adapter varies depending on the equipment.

[When you configure the built-in LAN (LAN A)]

Click Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor PCI Express – Root Port1 – 0F48. Then double-click the network adapter under it (in the example in the figure below, Intel(R) I210 Gigabit Network Connection#3 (*1)).

[When you configure the built-in LAN (LAN B)]

Click Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor PCI Express – Root Port2 – 0F4A. Then double-click the network adapter under it (in the example in the figure below, Intel(R) I210 Gigabit Network Connection#2 (*1)).

[When you configure the built-in LAN (LAN C)]

Click Intel(R) Atom(TM)/Celeron(R)/Pentium(R) Processor PCI Express – Root Port3 – 0F4C. Then double-click the network adapter under it (in the example in the figure below, Intel(R) I210 Gigabit Network Connection (*1)).

(*1) (*1) (*1)

（*1）The display name of the network adapter depends on the equipment.

2-11

2. OPERATION

8. Click the Link Speed tab.

9. Select the transfer speed and the transfer mode you want to choose from the Speed and Duplex list.

・Auto Negotiation: auto-negotiation setting ・10 Mbps Half Duplex: 10 Mbps/Half-duplex setting ・10 Mbps Full Duplex: 10 Mbps/Full-duplex setting ・100 Mbps Half Duplex: 100 Mbps/Half-duplex setting ・100 Mbps Full Duplex: 100 Mbps/Full-duplex setting ・1.0 Gbps Full Duplex: 1.0 Gbps/Full-duplex setting

2-12

2. OPERATION

If you do not have to configure the transfer speed and the transfer mode, select Auto

Negotiation at the top of the list to choose the auto-negotiation setting.

10. Click OK.

11. Close the Device Manager window.

< NOTE >

・ For information about the precautions for the net work, s ee “PRECAUTIO NS 2.

NETWORK”.

2-13

2. OPERATION

 Action to take if the link is unstable at 1000 Mbps

Depending on the type of the connected hub, the link may not be stable at 1000 Mbps. If you want to use the network at 1000 Mbps, verify the connection with the hub in advance. If the link is unstable at 1000 Mbps, it is made stable by taking the following action.

• Use a cable which is 20 to 100 meters long (UTP Category 5e or better).

• Fix the master/slave mode setting to Master (valid only in the 1000Mbps setting). Follow the procedure below to fix the mater/slave mode to Master. The link may not function depending on the type of the hub. In this case, re-set the setting to Auto Detect.

1. Execute steps 1 though 5 in “ Setting the network transfer speed” in “2.7 Setting Up the LAN Interface”.

2. Click the Advanced tab. Select Gigabit Master/Slave Mode from the Settings list.

3. From the Value pull-down menu, select Force Master Mode.

4. Click OK and restart the equipment.

2-14

Event ID

Source

Type

2.8 Setting Up the Screen

For screen settings, you can configure resolution (the number of dots that constitutes the screen), refresh rate (the number of screen refreshes per second), and the single- display and multiple-display settings.

(The display image assumes Windows® Embedded Standard 7 but it is similar under other OS.)

< NOTE >

・ For information about the precautions for the screen, see “PRECAUTIONS 3.

DISPLAY SCREEN”.

・ When you want to change screen settings, use "Intel® HD Graphics Control

Panel" and change the screen settings.

(1) Configuring screen settings for a single display

When one display is connected, follow the procedure below to configure the screen settings.

1. Right-click on the desktop to display a menu. From the menu, click Graphics Properties to start HD Graphics Control Panel.

2-16

2. OPERATION

Setting Item

Description

Resolution

This allows you to select the resolution.

Refresh Rate

This allows you to select the refresh rate.

2. In the HD Graphics Control Panel window, click Display.

3. Please set the screen with the item in the dotted line below.

2-17

2. OPERATION

< NOTE >

・ Do not change the Rotation and Scaling settings. ・ When you configure the resolution, color depth, and refresh rate, you must

choose from the options described in “5.1 Equipment Specification

(5) Supported resolutions”.

4. When you finish configuring the setting items, click Apply. If you change the

resolution or refresh rate, the following confirmation screen for the configuration change will be displayed. Click Yes.

< NOTE >

・ The resolution options may include resolutions larg er than the resolutions

supported by the connected display.

・ If you select a resolution larger than the maximum resolution supported by the

display, the display will black out.

・ After the driver is installed, the resolution is automatically set to t he maximum

resolution supported by the connected display. When you change the resolution, select a resolution smaller than that.

2-18

(2) Configuring screen settings for multiple displays

This equipment supports multiple display output. If you connect multiple displays, the multiple displays can be used simultaneously. The following shows how to set up the multiple display output.

1. Execute steps 1 though 2 in (1) Configuring screen settings for a single display”.

2. Click Display at the upper left corner in the window, and then click Multiple Displays. Then configure the settings for multiple displays.

See “(a) Clone display”, “(b) Extended desktop” setting method.

2. OPERATION

< NOTE >

・ The multi-stream function (daisy chain) of DisplayPort is not support ed.

2-19

2. OPERATION

(a) Clone display

If you select this mode, multiple displays show the same screen and have the same resolution, color depth, and refresh rate. Before connecting displays, check the capabilities of the displays (maximum resolution, highest refresh rate, and so on).

1. Open Multiple Displays and Select Select Display Mode > Clone Displays.

2. When you finish configuring the settings, click Apply. If you change the resolution or

refresh rate, the following confirmation screen for the setting change will be displayed. Click Yes.

2-20

(b) Extended desktop

If you select this mode, one screen is divided into multiple and displayed on multiple displays. The resolution, color depth, and refresh rate can be configured independently. The task bar is displayed in primary display only. Which resolution, color depth, and refresh rate can be selected depends on the capabilities of the display connected.

1. Open Multiple Displays and Select Select Display Mode > Extended Desktop.

2. OPERATION

2. When you finish configuring the settings, click Apply. If you change the resolution or

refresh rate, the following confirmation screen for the setting change will be displayed. Click Yes.

2-21

This Page Intentionally Left Blank

3. SETUP

Item

Description

computer.

You can later change it in Control Panel.

CHAPTER 3 SETUP

3.1 Setup Procedure when You Turn on the Power for the First Time

3.1.1 Setting up Windows® Embedded Standard 7

This section describes the procedure for setting up the preinstalled Windows® Embedded

Standard 7.

• Set basic items of Windows® Embedded Standard 7.

• The RAS function is automatically set up.

• This setup procedure takes about 20 minutes.

●

Preparation for setup

The following items are required during the setup procedure. Prepare (check) them in advance

before starting the setup procedure.

License certificate Confirm that the license certificate is attached to the body of this

User name User name of the computer administrator account

Password The password for the user name.

Computer name The name used for identifying the computer on the network.

・This name is used for identify the computer on the network. Select a unique name on the network.

3-1

3. SETUP

Display language

Notation in the list

English

My language is English

Japanese

● Windows® Embedded Standard 7 setup procedure Perform the following procedure to set up Windows® Embedded Standard 7.

1. Remove the external storage device from the equipment if it is connected to this equipment.

2. Turn on this equipment. Windows starts running and setup is prepared. Then, the message “Setup is installing devices. Please wait...” appears, indicating that

installation of the device driver is in progress.

• This processing may take several minutes. Please wait until it is completed.

After a while, the Windows® Embedded Standard 7 setup window opens.

3. A window is displayed to select a display language.

Select a display language and then click Next. For example, if you want to select the English language, select My language is English from the list. (It should be noted that the language used in the window is changed to the specified display language immediately after you select the language.) The correspondence between the display language and the notation in the list is as in the table below. (In the same order as in the list)

私の言語: 日本語

< NOTE >

・ If you select Japanese, RAS software for Japanese environment will be

installed, so if you have the possibility of switching to a language other than Japanese for overseas later, select English and select the English version of RAS software Please be sure to install it.

4. The country or region, time and currency format, keyboard layout setting screen is displayed.

5. The user name input window is displayed.

· If you selected English with step 3, click Next with the settings as it is.

· If you selected Japanese with step 3, set the country / region, time and currency

format, keyboard layout, if necessary, and click Next. At this time, please select "日本語 (日本)" for the time and currency format.

· Enter the user name and the computer name and click Next.

3-2

6. The password input window is displayed.

· Enter a password in the Type a password box and in the Retype your password box.

· Enter a password hint in the Type a password hint box.

· Click Next.

7. The Help protect your computer and improve Windows automatically window is displayed.

· Click Ask me later.

8. The Review your time and date settings window is displayed.

· Configure the time zone, the date and the time.

· Click Next.

< NOTE >

・ Regardless of the display language selected at step 3, “(UTC)Coordinated

Universal Time” is selected as the time zone by default. Set the time zone according to the actual location where this equipment is used.

3. SETUP

9. The Windows Security window is displayed.

· Click Install.

10. The Windows Security window will be displayed again, so click Install in the same

way.

11. After the setup is completed, this equipment is automatically logged on to the Windows

and then this equipment automatically restart..

12. After the log-on window is displayed, enter the password and log on to the Windows.

This completes Windows® Embedded Standard 7 Professional setup. From this point on, follow the instruction in “3.2 Configuring Basic Settings after OS Setup” to configure the basic settings of the OS.

3-3

3. SETUP

Item

Description

computer.

The user name of an administrator account of the computer. You can later change it in Control Panel.

This password can be changed later on the control panel.

3.1.2 Setting up Windows® 10

This section describes the procedure for setting up the preinstalled Windows® 10.

• Set basic items of Windows® 10.

• The RAS function is automatically set up.

• This setup procedure takes about 20 minutes.

●

Preparation for setup

The following items are required during the setup procedure. Prepare (check) them in advance

before starting the setup procedure.

License certificate Confirm that the license certificate is attached to the body of this

User name

Administrator’s password Password of the administrator

3-4

● Windows® 10 setup procedure Perform the following procedure to set up Windows® 10.

1. Remove the external storage device from the equipment if it is connected to this equipment.

2. Turn on this equipment. Windows starts running and setup is prepared. Then, the message “Setup is installing devices. Please wait...” appears, indicating that

installation of the device driver is in progress.

• This processing may take several minutes. Please wait until it is completed.

• After the OS reboots, Setup goes on.

3. The Hi there window opens. Select the language and setting item to use, and click Next. (It should be noted that the language used in the window is changed to the specified display language immediately after you select the language.)

3. SETUP

< NOTE >

・ The default setting of the time zone is "(UTC + 09: 00) Osaka, Sapporo,

Tokyo". When you change the time zone, the system time is changed from the time zone of "(UTC + 09: 00) Osaka, Sapporo, Tokyo" by the time difference.

・ If you select Japanese, RAS software for Japanese environment will be

4. The Here's the legal stuff window opens.

• Check the contents, and then click Accept.

5. The Get going fast window opens.

• Click Customize.

• Select On or Off for settings as needed, and then click Next.

6. The Create an account for this PC window opens.

• Type a user name in Who's going to use this PC?.

• Type a password in Enter password in Make it secure.

• Retype the password in Re-enter password.

• Type a hint of password in Password hint.

• Click Next.

3-5

3. SETUP

< NOTE >

Rarely you can not type Japanese when typing a password hint . In this case, type Japanese by the following method.

• Move the input point to Who’s going to use this PC and check whether you can type Japanese. If you can type Japanese, move the input point to Password hint and check if you can type Japanese.

• If you can not enter Japanese even if the above correspondence is done, reset password after setup and enter hint of password.

7. Setup will continue.

8. After automatically signing in, please wait as it will display "Setup is starting. Please wait. The system will restart automatically."

• This processing may take several minutes. Please wait until it is completed.

• Restart after processing is completed.

9. After rebooting, setup is complete. Please sign in to this device.

The Windows® 10 setup procedure has been completed. From this point on, follow the instruction in “3.2 Configuring Basic Settings after OS Setup” to configure the basic settings of the OS.

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3. SETUP

See “2.7 Setting Up the LAN Interface”.

See

・

Setting up the network environment

Setting up the screen

Setting up auto-update

See “3.2.1.4 Internet Explorer 11 setup p

Internet Explorer 11 setup procedure

See “3.2.1.3 Setting display language”.

Change display language

3.2 Configuring Basic Settings after OS Setup

3.2.1 Basic settings for Windows® Embedded Standard 7

This section describes the basic settings procedure of the preinstalled Windows® Embedded Standard 7. Perform this procedure as needed after the setup of OS according to “3.1 Setup Procedure when You Turn on the Power for the First Time”.

3.2.1.1 Outline of basic settings procedure

Only when changing display language

Only when using the Internet Exp1orer 11

“2.8 Setting Up the Screen”.

“3.2.1.2 Setting up Auto-update”.

The procedure takes about 5 minutes.

rocedure” .

3-7

3. SETUP

3.2.1.2 Setting up Auto-update

Windows® 7 has an automatic updating function for bug fixes. This function automatically

downloads and installs bug fix updates released on the Microsoft Web site.

It should be noted that currently running programs can be affected when this function is executed. The modules updated by this function can also affect currently running programs. Because of all this, this function must be turned “off”.

The following procedure shows how to turn off automatic updating.

1. If you are not logged on to the computer as an administrator account, log on to the computer as an administrator account.

2. Click Start and click Control Panel.

3. Since the Control Panel is displayed, and click System and Security.

4. Click Turn automatic updating on or off under Windows Update.

3-8

3. SETUP

5. The Choose how Windows can install updates is displayed. Select Never check for updates (not recommended) and click OK.

6. Click the Close button [×] at the upper right corner of the System and Security window.

3-9

3. SETUP

3.2.1.3 Setting display language

Windows® Embedded Standard 7 preinstalled on this equipment adopts Windows® multilingual user interface (MUI), and displays the display language of Windows® itself as English, Japanese, Chinese(simplified), Korean, Portuguese, and Thai.

●To change the display language to “English” or “Japanese”: Since the language packs are pre-installed, switch the display language according to

“(1) Switching display language”.

●To change the display language to a language other than “English” or “Japanese”: The language packs are stored on the last disc of the recovery DVD. Install language packs

and switch display languages according to “(2) Installing language pack”.

(1) Switching display language

Follow the steps below to change the display language.

1. Click Start and then click Control Panel.

2. When you select Change Display Language from Clock, Language, and Region, the “Region and Language” window opens.

3. Select the Formats tab and click the language you want to display from Format.

4. Select the Location tab and click the place you want to display from Current location.

5. Select the Keyboards and Languages tab and click the language you want to display from Choose a display language.

6. When you click Change keyboards on the Keyboards and Languages tab, the “Text Service and Input Language” window will be displayed, so if necessary, select the

environment you want to use from “Default input language”, “Installed service” click

OK.

7. When you finish setting the “Region and language” window, click OK.

8. When you change the display language, the “Change Display Language” dialog box is displayed. If you log off, click the “Log off Now”. If you log off later, click the “Cancel”. Please respond as necessary.

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(2) Installing the language pack

Language

Culture name

Language pack folder path

English

en-US

(Installation is unnecessary)

Japanese

ja-JP

(Installation is unnecessary)

Chinese (China)

zh-CN

D:\langpacks\zh-cn\lp.cab Korean

ko-Kr

D:\langpacks\ko-kr\lp.cab

Portuguese

Pt-PT

D:\langpacks\pt-pt\lp.cab

Thai

th-th

D:\langpacks\th-th\lp.cab

< NOTE >

・ To install the language pack, you need a recovery DVD and a DVD drive with

USB connection. Prepare before starting work.

Follow the steps below to install the language pack.

1. Connect the DVD drive to the equipment.

2. After starting the OS, set the last disc of the recovery DVD

"HITACHI HJ - 100E - **** Product Recovery DVD" in the DVD drive (second disc in the case of two-disc sets, the third disc in a case of three-disc sets).

(The underlined part is an example, since the model of the equipment you purchased is

listed, so the content of * differs for each model. For parts that are similarly described in subsequent procedures, change to the type of equipment you purchased.)

3. SETUP

3. If you have not logged on with the computer’s administrator account, log on to the

computer with the computer’s administrator account.

4. Click Start and then click Control Panel.

5. Click Clock, Language, and Region.

6. Under Regional and Language, click Install or uninstall display languages.

7. The “Install or uninstall display languages” window opens. Click Install display

languages.

8. Under Choose your method of install, click Browse computer or network.

9. Click Browse in Select the display language to install.

10. The “Browse for Files or Folders” window opens. Select the language pack you want

to install from the DVD drive and click OK.

Folder path of language pack is as follows.

※Replace D: with the drive letter of the DVD drive (assuming [D] in the above

example).

11. The display language to be added is displayed in the list, so check the check box of the

corresponding language and click Next.

3-11

3. SETUP

12. Select “I accept the license terms.” under “Review and accept Microsoft Software

License Terms” and click Next.

13. Installation of the display language will start (about 10 minutes per language).

14. When “completed” is displayed in the progress of the installation language

installation, click Next.

15. Select the language to be displayed in Select Display Language, check the check box

of Apply display language to welcome screen and system account, if necessary, and click Change display language.

16. If necessary, you will be asked to log off or restart Windows, so please respond in a

timely manner.

17. Remove the Product Recovery DVD from the DVD drive and remove the DVD drive

from the equipment.

3-12

3.2.1.4 Internet Explorer 11 setup procedure

The shipment state of the Windows® Embedded Standard 7 preinstalled model is in the state that Internet Explorer 8 is installed to ensure compatibility with our conventional model. Microsoft support for Internet Explorer 8 in Windows® Embedded Standard 7 has been discontinued on January 12, 2016. Therefore, perform the following procedure to upgrade Internet Explorer 8 to Internet Explorer 11.

3. SETUP

< NOTE >

・To install the Internet Explorer 11 in a language other than English and

Japanese, you need a recovery DVD and a DVD drive with USB connection. Prepare before starting work.

1. If you are using Internet Explorer 11 in a language other than English and Japanese, connect the DVD drive to the equipment.

2. If you have not logged on with the computer’s administrator account, log on to the

computer with the computer’s administrator account.

3. Close all running applications.

4. Activate the command prompt of administrator authority.

・Click Start and point to All Programs. ・Click Accessories. ・Right-click Command Prompt to show a menu. On the menu, click Run as

administrator. (If the administrator account you used for log on is a built-in administrator account, simply click Command Prompt.)

・If you see the User Account Control window, click Yes.

5. Type the following character string in the command prompt, and then press the Enter

key.

C:\HITACHI\IE11\Preparation.bat

6. The following message appears and installation of the update program necessary for installing Internet Explorer 11 starts.

Please wait. Installing Windows Update for IE11: 1 of 9. (This message is displayed until “9 of 9” is shown.)

7. When the update program has been installed, the following message appears to prompt

restart. Enter y to restart the system.

Please restart system. Are you sure you want to restart now?[y/n]

3-13

3. SETUP

Language

Culture name

Specify drive

Japanese

JA-JP

Not required

English

EN-US

Not required

Chinese (China)

ZH-CN

Required

Korean

KO-KR

Required

Portuguese

PT-PT

Required

Thai

TH-TH

Required

Notes : Please specify the culture name corresponding to the language you are using as

8. To use Internet Explorer 11 in a language other than English and Japanese, connect the DVD drive with the last set of recovery DVD (second disc in the case of two-disc sets, the third disc in a case of three-disc sets) set to the equipment after rebooting.

9. Activate the command prompt of administrator authority again, and then type the following character string.

C:\HITACHI\IE11\IE11INSTALL.BAT JA-JP D:

part of JA - JP. The correspondence between language and culture name is as follows. Also, if it is not English or Japanese, specify the DVD drive (In the

example above, it is the case of the D drive).

10. The following window opens. On this window, click Install.

11. The following screen will be displayed, please click Continue. Installation will start.

3-14

3. SETUP

12. When the installation has been completed, the following window opens. Click OK.

13. Perform the Internet Explorer 11 setting following the instruction in the window.

14. Remove the last disc of the recovery DVD (In the case of two sets, the second one. In the case of three sets the third one) , and then remove the DVD drive.

< NOTE >

• If the installation failed, visit the following site to solve the problem. Microsoft technical information Document number : 2872074

Troubleshooting a failed installation of Internet Explorer 11 https://support.microsoft.com/en-us/kb/2872074

3-15

3. SETUP

See “2.7 Setting Up the LAN Interface”.

See

・

Setting up the network environment

Setting up the screen

See “3.2.2.3 Setting Up display language”.

Setting up display language

Setting up auto-update

3.2.2 Basic settings for Windows® 10

This section describes the basic settings procedure of the preinstalled Windows® 10. Perform this procedure as needed after the setup of OS according to “3.1 Setup Procedure when You Turn on the Power for the First Time”.

3.2.2.1 Outline of basic settings procedure

Only when changing display language

“2.8 Setting Up the Screen”.

“3.2.2.2 Setting Up Auto-update”.

The procedure takes about 5 minutes.

3-16

3.2.2.2 Setting Up Auto-update Windows® 10 settings allow update programs delivered from Windows Update to be applied automatically. The system and application update programs are regularly checked and are automatically downloaded and installed.

Perform the following procedure to set auto-update.

1. Click the Start, and then click Settings from the displayed menu.

2. Click Update & security. The Windows Update window opens.

3. SETUP

3-17

3. SETUP

There are the following items in the automatic update setting of Windows® 10.

(1) Change active hours

Downloading and installation is done automatically, but restarting is not done during active hours, restarting is scheduled outside active hours. Please set according to your usage environment.

（It is set from AM 8:00 to PM 5:00 by default.）

(2) Restart options

It can temporarily set the reboot date and time if automatic update is performed and reboot

is scheduled. This setting overrides the active hours.

3-18

3. SETUP

[Enabling manual update of Windows Update]

If you do not want auto download and installation of update programs, you can set Windows Update to manual update by using the local group policy editor (gpedit.msc). The following describes the procedure to set Windows Update to manual update.

1. Sign in the computer with a computer’s administrator account.

2. Right-click the Start, and then click Run from the displayed menu..

3. On the Run window, type “gpedit.msc” and then click OK. Local Group Policy Editor

starts.

4. On the Local Group Policy Editor window, open Computer Configuration – Administrative Templates - Windows components - Windows Update, and then double-click Configure Automatic Updates.

5. On the Configure Automatic Updates window, select Disabled, and then click OK.

3-19

3. SETUP

Language

Culture name

Remarks

English

en-US

(Installation is unnecessary)

Japanese

ja-JP

(Installation is unnecessary)

Chinese (China)

zh-CN

Korean

ko-Kr

Portuguese

Pt-PT

Thai

th-th

3.2.2.3 Setting Up display language Windows® 10 preinstalled on this equipment can display the language specified from Control Panel by installing an additional language.

< NOTE >

・ To install additional languages, you need a r ecov er y DVD and a DVD drive

with USB connection. Prepare before starting work.

・ If you want to change the display language to "English" or "Japanese",

installation of additional languages is unnecessary. Please switch the display language according to "(2) Switching display language".

(1) Installing additional language

Perform the following procedure to install an additional language.

1. Connect the DVD drive to the equipment.

2. After starting the OS, set the last disc of the recovery DVD "HITACHI HJ-100E-**** Product Recovery DVD" in the DVD drive (second disc in the case of two-disc sets, the third disc in a case of three-disc sets). (The underlined part is an example, since the model of the equipment you purchased is

listed, so the content of * differs for each model. For parts that are similarly described in subsequent procedures, change to the type of equipment you purchased.)

3. Execute the following command from the Command Prompt as administrator.

dism /online /Add-package /Packagepath:d:\langpacks\Microsoft-Windows-Client-

Language-Pack_x64_zh-CN.cab

Notes 1: Specify the DVD drive letter for d: (assuming [d] in the command example).

2: Specify the culture name corresponding to the language you want to add for zh-

cn. Correspondence between language and culture name is shown below.

4. After the installation has been completed, restart the system.

3-20

Hitachi HF-W100E Instruction Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

PREFACE

IMPORTANT NOTIFICATIONS

SAFETY INSTRUCTIONS

PRECAUTIONS

CONTENTS

FIGURES

TABLES

CHAPTER 1 GETTING STARTED

1.1 Scope

1.2 Role of an Operator

1.3 Work Flow

1.4 Name and Function of Each Part

1.5 Installation Environment

1.5.1 Environment

1.5.2 Installation

1.6 Hardware Connection

1.7 Power cable

CHAPTER 2 OPERATION

2.1 Before Turning on the Power

2.2 Starting the Equipment

2.3 Shutting Down the Equipment

2.4 Power Shutdown

2.5 Emergency Shutdown

2.6 Controlling the Power Using the LAN

2.6.1 Enabling the WOL (Wake ON LAN) function

2.6.2 Turning on the power using the LAN

2.7 Setting Up the LAN Interface

2.8 Setting Up the Screen

CHAPTER 3 SETUP

3.1 Setup Procedure when You Turn on the Power for the First Time

3.2 Configuring Basic Settings after OS Setup