Hisense Group H7 User Manual
Smart TV
55” H7 Model Series
User Manual
Document Version 1.0
This user manual contains detailed information to help you properly set up, use and maintain your TV.
www.hisense-usa.com
© 2014 Hisense Company Ltd. All Rights Reserved.
All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is
protected under US and International copyright and/or other intellectual property laws. Reproduction or
transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the
prior written consent of the Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the
aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any
manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior
written permission of Hisense Company Ltd.
Requests for permission to store, reproduce, transmit or distribute materials may be made to the following
address:
Hisense USA Corporation
7310 McGinnis Ferry Road
Suwanee, GA 30024
Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks
of Hisense Company Ltd. and its subsidiaries. All other trademarks are the property of their respective
holders.
Disclaimer
**Notwithstanding anything to the contrary, including in any or all descriptions, representations, statements or other
communications related to this Hisense device (hereinafter “Device”) made in any form whatsoever and at any time, some
or all of the pre-installed, or subsequently installed Application Services may not be available or capable of functioning
as intended by the provider of the Application Services in any or all usage areas for reasons outside of Hisense’s control,
including but not limited to, Internet access, local service limitations, etc. Any purchase or use of the Device, including any
Application Services, is purely at the user’s risk. Application Services are provided on an as-available basis without warranties
of any kind, either expressed or implied, that the Application Service will be uninterrupted or error-free, including but not limited
to vagaries of weather, disruption of Service, acts of God, warranties of title, local or regional limitations, no infringement, NOR
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. No advice or information
given by Hisense, providers, affiliates, or contractors or their respective employees shall create such a warranty. Hisense
specifically disclaims responsibility for any or all Application Services from functioning at any time, and by purchasing the
Device, you accept such disclaimer without any claim on Hisense. You are solely responsible for providing an active and
working connection to the Internet, along with any and all hardware and/or software necessary to use the Hisense Device as
intended.
The lightning flash with arrowhead symbol, within an
equilateral triangle is intended to alert the user to the
presence of uninsulated dangerous voltage within the
product's enclosure that may be of sufcient magnitude
to constitute a risk of electric shock.
The exclamation point within an equilateral triangle is
intended to alert the user to the presence of important
operating and maintenance (servicing) instructions in
the literature accompanying the appliance.
FCC Statement
NOTE:
This equipment has been tested and found to comply with
the limits for a class B digital Device, pursuant to part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio Communications. However, there is
no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the
receiver.
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician
for help.
FCC ID Number WiFi and Bluetooth Module:
The WiFi and Bluetooth Module complies with FCC radiation
exposure limits set forth for an uncontrolled environment.
This device should be installed and operated with a minimum
distance of 20 centimeters between the radiator and your body.
N89-NU260HS
Energy Star
Your Hisense TV is ENERGY
STAR ® qualified in the “Energy
Saving” mode. It meets strict energy
efficiency guidelines set by the U.S.
Environmental Protection Agency
and Department of Energy. ENERGY
STAR is a joint program of these
government agencies, designed to
promote energy efficient products and practices. Changes to
certain features, settings, and functionalities of this TV (i.e.
TV Guide, Picture, Sound) can increase or change the power
consumption. Depending upon such changed settings, the
power consumption may exceed the limits required for the
ENERGY STAR qualification in the “Energy Saving” mode.
NOTE
Where the MAINS plug or an appliance coupler is used
as the disconnect device, the disconnect device shall
remain readily operable.
WARNING
The manufacturer is not responsible for any radio or TV
interference caused by unauthorized modifications to
this equipment. Such modifications could void the user's
authority.
This TV incorporates High-Denition Multimedia Interface (HDMITM)
technology.
HDMI, the HDMI logo and High-Denition Multimedia Interface are
trademarks or registered trademarks of HDMI Licensing LLC.
Hisense and associated logos where applicable are registered trademarks
of Hisense Group in the United States and/or other countries. All other
trademarks are property of their respective owners. © 2013 Hisense USA,
Corporation. All Rights Reserved.
* Specications subject to change without notice.
Manufactured under license from Dolby Laboratories.
Dolby and the double-D symbol are trademarks of Dolby Laboratories.
I II
Important Safety Instructions
Important Safety Instructions
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance
with the manufacturer's instructions.
8. Do not install near any heat sources such as radiators,
heat registers, stoves, or other apparatus (including
amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or
grounding-type plug. A polarized plug has two blades with
one wider than the other. A grounding type plug has two
blades and a third grounding prong. The wide blade or the
third prong are provided for your safety. If the provided
plug does not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus.
11. Only use attachments/accessories specified by the
manufacturer.
12. Use only with cart, stand, tripod,
bracket, or table specified by the
manufacturer, or sold with the
apparatus. When a cart is used,
use caution when moving the cart/
apparatus combination to avoid injury
from tip-over.
13. Unplug this apparatus during lightning storms or when
unused for long periods of time.
14. Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or plug
is damaged, liquid has been spilled or objects have fallen
into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been
dropped.
15. Apparatus should not be exposed to dripping or
splashing, and objects filled with liquids, such as vases,
should not be placed on the apparatus.
16. An outside antenna system should not be located in the
vicinity of overhead power lines or other electric light or
power circuits, or where it can fall into such power lines
or circuits. When installing an outside antenna system,
extreme care should be taken to keep from touching
such power lines or circuits, as contact with them might
be fatal.
17. Do not overload wall outlets and extension cords, as this
can result in a risk of fire or electric shock.
18. Do not push objects through any openings in this unit,
as they may touch dangerous voltage points or short out
parts that could result in fire or electric shock. Never spill
or spray any type of liquid into the unit.
19. If an outside antenna or cable system is connected to the
unit, be sure the antenna or cable system is grounded to
provide some protection against voltage surges and builtup static charges, Section 810 of the National Electrical
Code, ANSI/NFPA 70, provides information with respect
to proper grounding of the mast and supporting structure,
grounding of the lead-in wire to an antenna discharge
unit, size of grounding conductors, location of antenna
discharge unit, connection to grounding electrodes, and
requirements for the grounding electrode.
20. When replacement parts are required, be sure the service
technician uses replacement parts specified by the
manufacturer or those that have the same characteristics
as the original part. Unauthorized substitutions may result
in fire, electric shock or other hazards.
21. Upon completion of any service or repairs to this unit,
ask the service technician to perform safety checks to
determine that the unit is in proper operating condition.
22. When you connect the product to other equipment, turn
off the power and unplug all of the equipment from the
wall outlet. Failure to do so may cause an electric shock
and serious personal injury. Read the owner's manual of
the other equipment carefully and follow the instructions
when making any connections.
23. Sudden high volume sound may cause hearing or
speaker damage. When you use headphones, (if the unit
is equipped with a headphone jack) keep the volume at a
moderate level. If you use headphones continuously with
high volume sound, it may cause hearing damage.
CONDENSATION:
Moisture will form in the operating section of the unit if the
unit is brought from cool surroundings into a warm room or
if the temperature of the room rises suddenly. When this
happens, unit's performance will be impaired. To prevent
this, let the unit stand in its new surroundings for about an
hour before switching it on, or make sure that the room
temperature rises gradually.
Condensation may also form during the summer if the unit is
exposed to the breeze from an air conditioner. In such cases,
change the location of the unit.
HOW TO HANDLE THE LCD PANEL:
Do not press hard or jolt the LCD panel. It may cause the
LCD panel glass to break and injury may occur.
If the LCD panel is broken, make absolutely sure that you
do not touch the liquid in the panel. This may cause skin
inflammation.
If the liquid gets in your mouth, immediately gargle and
consult with your doctor. Also, if the liquid gets in your eyes
or touches your skin, consult with your doctor after rinsing
for at least 15 minutes or longer in clean water.
Possible Adverse Effects on LCD Panel:
If a fixed (non-moving) pattern remains on the LCD Panel
for long periods of time, the image can become permanently
engrained in the LCD Panel and cause subtle but permanent
ghost images. This type of damage is NOT COVERED BY
YOUR WARRANTY. Never leave your LCD Panel on for long
periods of time while it is displaying the following formats or
images:
Fixed Images, such as stock tickers, video game patterns,
TV station logos, and websites.
Special Formats that do not use the entire screen. For
example, viewing letterbox style (16:9) media on a normal
(4:3) display (black bars at top and bottom of screen); or
viewing normal style (4:3) media on a widescreen (16:9)
display (black bars on left and right sides of screen).
The following symptoms are not signs of malfunction
but technical limitation. Therefore we disclaim any
responsibility for these symptoms.
LCD Panels are manufactured using an extremely high
level of precision technology, however sometimes parts
of the screen may be missing picture elements or have
luminous spots.
This is not a sign of a malfunction.
Do not install the LCD Panel near electronic equipment that
produces electromagnetic waves. Some equipment placed
too near this unit may cause interference.
Effect on infrared devices - There may be interference
while using infrared devices such as infrared cordless
headphones.
Declaration of Conformity
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference and (2)
This device must accept any interference received, including
interference that may cause undesired operation.
End of life directives
Your TV also contains material that can be recycled and
reused. For disposal or recycling information, contact your
local authorities or the Electronic Industries Alliance at
www.eia.org to find a recycler in your area.
Non-active pixels
The LCD panel contains almost 3 million thin film transistors,
which provide exceptionally sharp video quality. Occasionally,
a few non-active pixels may appear on the screen as a
fixed black (in the case of a dead pixel), blue, green, or red
point. These non-active pixels do not adversely affect the
performance of your TV, and are not considered defects.
Power source
TO USE AC POWER
1. The power cord is attached to the TV at the factory.
2. Connect the AC cord into an AC outlet.
WARNING
Do not connect this unit to the power using any device
other than the supplied AC cord. This could cause fire,
electrical shock, or damage.
Do not use with a voltage other than the power voltage
specified. This could cause fire, electrical shock, or
damage.
CAUTION
When this unit is not used for a long time, (e.g., away on
a trip) in the interest of safety, be sure to unplug it from
the AC outlet.
Do not plug/unplug the AC cord when your hands are
wet. This may cause electrical shock.
III IV
Table of Contents Table of Contents
Important Safety Instructions
FCC Statement ...........................................................................................................I
Child Safety ................................................................................................................
Important Safety Instructions ..................................................................................
I I I - I V
Getting Started With Setting Up Your TV
Register Your TV ....................................................................................................... 7
Package Contents ...................................................................................................... 7
Required Tools and Devices ....................................................................................... 7
Important Tips about Attaching a TV Stand ................................................................ 8
Lifting and Moving the TV ..................................................................................... 9
Attaching the Stand .............................................................................................. 9
Attaching a Wall Mount Bracket (not included) .................................................... 10
Locating Inputs and Outputs on Your TV ................................................................... 10
Using Different Remotes to Control Your TV
About the Three Types of Remotes that Can be Used With Your TV..................................17
I I
‘Merlin’ the smaller Bluetooth-based Remote Control ...........................................17
Buttons on 'Merlin' ............................................................................................ 18
'Merlin's' LED Status Indicator Lights................................................................18
Putting Batteries in 'Merlin' ............................................................................... 18
The Standard Infrared Remote ............................................................................. 18
Putting Batteries in the Standard Infrared Remote Control ............................. 18
Buttons on the Standard Remote......................................................................19
Using an IP-Based Remote via Your Tablet or Mobile Phone............................... 20
Setting up Your Tablet or Phone to Control the TV........................................... 20
First Time Guided Setup
Turn the TV on to Begin the Guided Setup...............................................................21-23
Connecting Devices to the TV
Connecting an antenna, cable or satellite box .......................................................... 11
Connecting an Audio Visual (AV) device with a composite cable .............................. 11
Connecting an AV device with a component (YP
Connecting an AV device with an HDMI cable .......................................................... 12
Connecting a Headphone .......................................................................................... 13
Connecting a PC with a VGA Cable ..........................................................................13
Connecting an Audio Receiver with a Digital Audio Cable. ....................................... 13
Connecting an IR Blaster Cable ................................................................................ 14
) cable ..................................... 12
b PR
Connecting Your TV to a Wired or Wireless Network
Connecting to a Wireless Network ............................................................................ 15
Connecting to a Wired Network .............................................................................. 15-16
Air Mouse and Voice Command Features
Using the Air Mouse and Voice Command Features.......................................................24
Using the Air Mouse feature.......................................................................................24
Using the Voice Search feature..................................................................................24
Using Voice Search Settings.................................................................................25
Navigating the Home Screen and Information Panels
Overview of the Home Screen and Information Panel.............................................. 26
Accessing the Home Panel Menu and Shortcuts Bar Features .............................. 26
Home panel Menu Features .................................................................................... 26
TV ....................................................................................................................... 26
On Demand ........................................................................................................ 26
Media Center ...................................................................................................... 26
1 2
Table of Contents Table of Contents
App Center............................................................................................................
Screen Share Center ............................................................................................
Using the Screen Share Center to Stream Content on to the TV ....................
Using the Screen Share Center to Mirror Content on to the TV ......................
Show all Inputs ......................................................................................................
Hide Inputs ......................................................................................................
Edit Input Information ......................................................................................
Shortcuts Bar Features.................................................................. 27
Google Search...................................................................................................... 27
PrimeTime ............................................................................................................27
Chrome ................................................................................................................ 27
Playstore...............................................................................................................27
Google..................................................................................................................27
26
27
27
27
26
27
27
Canadian French Ratings. ......................................................................................... 32
Accessing the Information Panel.............................................................33
Information Panel Elements for Live TV ...................................................................... 33
Navigating the Four VIDAA Smart TV Centers
About the Four VIDAA Smart TV Centers ................................................................. 34
TV Center.................................................................................................................. 35
Using the On-Next Program Guide.................................................................. 35
Using the Channel List .................................................................................... 35
Adding Channels to your Favorites.................................................................. 36
Removing Channels from your Favorites.........................................................36
On Demand..............................................................................................36
Overview of the On Demand Center ......................................................................... 36
Browsing On Demand ..................................................................................... 37
Viewing Information about an Application ........................................................ 37
Settings.............................................................................................................. 27-28
Alerts.....................................................................................................................29
Using the Sleep Timer ...............................................................................................29
Parental Controls.......................................................................................................29
Turning Parental Control 'On' ....................................................................................29
Turning Parental Control 'Off' ...................................................................................30
Locking the Input Source ........................................................................................... 30
Locking a TV Program by Ratings ............................................................................. 31
Description of U.S. TV Ratings .................................................................................. 31
Description of Age-based Ratings .............................................................................31
U.S. Movie Ratings .................................................................................................... 31
Launching an On Demand Application ............................................................37
Exiting Out of On Demand .............................................................................. 37
Description of Features ................................................................................... 37
Media Center............................................................................................38
Overview of the Media Center ................................................................................... 38
Supported File Formats ................................................................................... 38
Media Pages that Make up the Media Center..................................................38
Scanning Content on a Personal Device......................................................... 39
Scanning Content in a Cloud Account..............................................................39
Disabling Scanning on Devices........................................................................40
3 4
Table of Contents Table of Contents
Playing Back Previous Content ............................................................................. 40
Playing Videos ....................................................................................................... 40
Hiding Content ...................................................................................................... 40
Browsing Content .................................................................................................. 40
Filtering Content ................................................................................................... 40
Adding Content to Your Favorites .......................................................................... 41
Launching Cloud Services ..................................................................................... 41
Creating Playlists of Audio Content ........................................................................41
Removing Playlists ................................................................................................ 41
Viewing Photos as a Slideshow ............................................................................. 41
Playing Music During a Photo Slideshow .............................................................. 42
Streaming Content Between Devices....................................................................42
App Center...............................................................................................42
Customizing Advanced Settings
TV Settings ................................................................................................................ 44
Picture ..................................................................................................................... 44
Screen ..................................................................................................................... 44
Sound ...................................................................................................................... 44
Broadcast ................................................................................................................ 45
Receiving Software Updates
Receiving Software Updates for the TV and Remote.................................................46
Software Updates for Your TV .................................................................................. 46
Software Updates for Your Remote ........................................................................... 46
Locating the Model and Serial Numbers for your TV ........................................ 46
Using a Universal Remote
Using a Universal Remote..........................................................................................47
Overview of the App Center........................................................................................42
Managing Your Apps............................................................................................. 42
Adding an Application............................................................................................43
Removing an Application.......................................................................................43
Browsing through Applications..............................................................................43
Widgets......................................................................................................................43
Quick Problem-Solving Tips
Quick Problem-Solving Tips........................................................................................48
5 6
Getting Started With Setting Up Your TV Getting Started With Setting Up Your TV
Register Your TV to Receive Hisense News
Thank you for purchasing this Hisense VIDAA Smart TV. It offers you an integrated way to view TV content, use
apps, play different types of media and access the Internet.
This User Manual provides information about the numerous features and easy-to-understand steps to connect
devices to your TV, attach the TV stand, complete the Guided Setup, configure your settings, and much more.
Because we value your business, we want to keep you in the know of ‘all things Hisense’. Using your mobile phone,
scan the first QR code to register your TV and the second QR code to access the Support page. Depending on the
make and model of your phone, you may need to download a QR code scanning application.
You can also access the Product Registration or Support page by visiting www.hisense-usa.com/support or
www.hisense-usa.com/support/productreg
Product Registration page QR code Product Support page QR code
Package Contents
IMPORTANT: Look inside the styrofoam (within the upper and bottom parts of the box) to make sure that you have
removed all items that come with the TV.
Your package in which you purchased this VIDAA Smart TV contains the following items:
• VIDAA Smart TV (with the Power Cord attached)
• TV neck (the silver item)
• TV support anchor (the white item)
• TV base (the glass)
• Hisense VIDAA Smart TV Quick Start Guide
• Important Safety Information and Warranty Card leaflet
• 2 size AA batteries
• 2 size AAA batteries
• 10 Phillips screws (M5x12mm)
• 2 Phillips screws (ST4)
• 1 IR Blaster cable (This is an optional item to use if you want to control a device -- that comes with a separate
remote-- with the VIDAA Smart TV remote. For details, see the 'Connecting Devices to the TV' section of the
User Manual)
• 1 standard TV remote (the larger one)
• 1 Bluetooth® remote — 'Merlin'™ (VIDAA's voice activated air remote control)
Required Tools and Devices
• Phillips screwdriver (not included) to attach the stand
• A Wi-Fi device, Router or other device for Internet connectivity
Important Tips about Attaching a TV stand or Wall Mount Bracket
Make sure that your TV has adequate air circulation. Allow enough space around the TV as shown in the diagrams
below. Avoid operating the TV at temperatures below 41°F (5°C).
WARNINGS:
• When you mount your TV on the wall or place it on furniture, maintain a distance of at least 4 inches between
the TV and other objects (walls, cabinet sides, and so on) to ensure proper ventilation. Failing to maintain
proper ventilation may cause the TV to overheat.
• Do not mount the TV at more then a 12 degree tilt.
• Do not use screws that differ from the length and diameter that we have recommended.
• Do not fasten the screws too firmly. This may damage the TV or cause it to fall, leading to personal injury.
Hisense is not liable for these kinds of accidents.
• Be careful when you touch the TV. Some parts may be warm or hot.
• Do not place any type of fabric or papers underneath, on top of, or beside the TV. This can block ventilation and
cause a fire.
• For detailed information about installing the wall mount bracket, see the third-party manufacturer’s instructions
or contact a professional installer for assistance.
• Do not operate or handle the TV with wet hands.
Correct way to attach the TV stand Correct way to attach the wall mount bracket
4 inches
(10cm)
12 inches
(30cm)
4 inches
(10cm)
Leave at least this much
space around the set.
Wall Wall
3
2
⁄8 inches
(6cm)
Air circulation is blocked.
Figure 2. Correct way to attach the wall mount bracketFigure 1. Correct way to attach the TV stand
4 inches
(10cm)
12 inches
4 inches
(10cm)
(30cm)
4 inches
(10cm)
Leave at least this much
space around the set.
Inadequate air circulation can make the TV overheat and cause a re.
Figure 3. Inadequate circulation
7 8
Getting Started With Setting Up Your TV Getting Started With Setting Up Your TV
Important Tips about Lifting and Moving the TV Installing a Wall Mount Bracket (not included)
• We recommend that at least 2 people are available to lift and transport the TV.
• Before moving or lifting the TV, disconnect the power cord and all cables.
• When holding the TV, face the screen away from you to avoid damage.
• Hold the top and bottom of the TV firmly.
Attaching the TV Stand
Follow the steps and illustrations below to attach the stand.
1. 2.
Carefully place your TV on a soft, cushioned,
surface to prevent damage to the screen.
Secure the STAND COLUMN to the BASE
with four screws
.
STAND COLUMN
SCREWS
M5 x 12mm
Your TV can be mounted on a wall using a wall mount bracket (not supplied) that can be purchased separately.
Before you begin the installation instructions provided by the wall mount manufacturer, we suggest that you do the
following things:
1. Remove the TV stand if you already attached it.
2. Place the TV face down on a clean, safe and cushioned surface.
3. Place the spacers (not included) in the corresponding bracket holes.
CAUTION
• Be sure to use the provider spacers between the TV and the bracket when attaching the mount.
• To prevent internal damage to the TV and ensure it is mounted securely, be sure to use fixing screws (not
provided) that are 9.5 - 11.5 mm in length when measured from the attaching surface of the mounting hook.
Follow instructions provided with the Wall-Mount bracket.
• If you are not sure of your ability to complete the installation, contact a professional installer or service
technician for assistance. Hisense is not responsible for any damages or injuries that occur due to mishandling
or incorrect assembly.
• The selected screws are 9.5 - 11.5 mm in length when measured from the attaching surface of the TV’s rear
cover. The diameter and length of the screws differ depending on the Wall-Mount Bracket model.
BASE
Locating Ports and Buttons on Your VIDAA Smart TV
TV Side View
3.
a. Align the BASE STAND with the screw
holes located on the bottom of the TV.
b. Secure the BASE STAND to the TV with
the four screws tightly.
SCREWS
M5×12mm
a. Secure the STAND COVER to the STAND
4.
COLUMN with 4 screws.
b. Insert 2 (ST4) screws in the front and 2
(M5) screws in the back.
STAND COVER
M5×12mm
SCREWS
STAND COLUMN
TV BACK
BASE STAND
Figure 4. Stand Installation steps
STAND COVER
STAND COLUMN
Documentation Disclaimer: Images throughout this manual are for illustrative purposes only and may differ
from the actual product.
Button View
CH
CH
MUTE
INPUT
Power input
IR BLASTER
LAN
Figure 5. Ports and buttons on Your TV
L R
AV IN
VIDEO
USB
DC 5V 0.5A(MAX)
R
P
B
Y P
COMPONENT IN
USBUSB
DC 5V 0.5A(MAX)
TV Bottom View
PC IN
HDMI2HDMI3HDMI4
PC/DVI
AUDIO IN
ANT/CABLE IN
HDMI1
9 10
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