All material in this Quick Start Guide is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA,
MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in
part, in any manner, electronic, print, or otherwise, without the prior written consent of the Hisense Company Ltd. is a violation of Hisense
Company Ltd. rights under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or
otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd.
Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:
USA:
Hisense USA Corporation
PO Box 3289
Suwanee, GA 30024
CANADA: Hisense Canada Co., Ltd,
405 Britannia Rd E., Suite 11
Mississauga, Ontario,L4Z 3E6
MEXICO: Boulevard Miguel de Cervantes Saavedra No. 301, Torre Norte, Piso 2,
Colonia Ampliación Granada, C.P. 11520, en México Distrito Federal.
Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense Company Ltd.
and its subsidiaries. All other trademarks are the property of their respective holders.
Enjoy TV in a Super Smart, Super Simple and Super Unique Way!
Smart LED TV with Popular Features
• Ultra-fast access to launch Netflix®
• Numerous built-in social media, gaming and movie apps
• Thousands of movie titles and streaming content to view
• Air bridge technology for screensharing capability
• Many other cool features
High-Quality Picture and Sound
• Ultra smooth motion rate 120 for 50H6B, Ultra smooth
motion rate 480 for 50H6GB and 55H6B (This reduces a
blur for moving images)
• Vibrant contrast and brightness to display images accurately
• Crisp sound and powerful TV speaker output
• 1080p full high definition (FHD) resolution
Multiple Connection Methods
• Built-in Wi-Fi®
• 2 USB Connectors
• 3 HDMI Connectors
• 1 LAN (Ethernet) port
Easy Setup Menu and Simple Design
• Short and easy-to-follow first-time setup menu
• Simple user interface (UI) design to navigate the TV screens
• Descriptive features to help make your selections
1
WELCOME TO THE HISENSE FAMILY!
Congratulations on the purchase of your new Hisense Smart TV! This Quick Start Guide will walk you through
a few easy steps to set up your TV. For more details about all of the features and instructions to use them,
download a PDF of the
Because we value your business, we want to keep you in the know of 'all things Hisense'. Using your mobile phone, scan the Registration page QR code
to register your TV. Depending on the make and model of your phone, you may need to download a QR code scanning app.
Hisense H6B Series Smart TV User Manual
from the Hisense support website below.
Country
U.S.A
CANADA
MEXICO
To view and open the user manual, you will need to install Adobe® Reader® (which is FREE) to your computer. Once you arrive on the Support page of the
Hisense website, enter the model number located on the back of the TV or on the outside of the box.
Disclaimer:
• Phone: 1-888-935-8880
• Hours of Operation:
Monday - Friday: 8 AM to 8 PM EST
Saturday - Sunday: 9 AM to 6 PM EST
• Service Email: Service@hisense-usa.com
• Phone: 1-855-344-7367
• Hours of Operation:
Monday - Friday: 8 AM to 8 PM EST
• Service Email: canadasupport@hisense.com
• Phone: 01-800-008 8880
• Hours of Operation: L-V 09:00-14:00 y 15:00-18:00
• Service Email: servicio@hisense.com.mx
This Quick Start Guide is intended as a general guideline to help you set up your Hisense TV.
Customer Care CenterHisense Support PageREGISTER YOUR TV
mounted securely, be sure to use fixing screws (not
provided) that are 9.5 - 11.5 mm in length when measured
from the attaching surface of the mounting hook.
(provided by the third-party manufacturer) between the TV
and the bracket.
Rear cover of the TVSpacer
Wall mount hole pattern
VESA (mm)
Wall mount screw size (mm)M6
Screw
200 × 200 (50H6B*, 55H6B*)
200 × 400 (50H6GB*)
Follow instructions provided with the Wall mount bracket.
To complete the installation, please contact the wall-mount
manufacturer or the retailer from which you purchased the TV.
The selected screws are 9.5 - 11.5 mm in length when
measured from the attaching surface of the rear cover. The
diameter and length of the screws differ depending on the
Wallmount bracket model.
NOTE: The diameter and length of the screws differ depending
on the wall mount bracket model.
7
STEP 2. Connect devices to your TV
Check to ensure that you have selected the right cables for the ports and that they are connected securely. Loose connections can affect
the quality of the picture image and color.
TV labelPortCableExternal EquipmentBrief Description
VHF/UHF Antenna
ANT/CABLE
Antenna
ANT OUT
Connect an outdoor VHF/UHF antenna.
HDMI
Y
P
COMPO-
NENT IN
P
L
R
VIDEO
AV IN
L
R
DIGITAL AUDIO OUT
8
Connect a High Denition Multimedia Interface
(HDMI) cable from an external device.
Green
B
R
Blue
Red
White
Red
Yellow
White
Red
Video
Camera
VCR
DVD Player/Recorder
Set-top Box
Satellite Receiver
Satellite
antenna
cable
Connect a component video cable and left-right
audio cables from an external AV device.
Connect a composite video cable and left-right
audio cables from an external AV device.
Connect an optical cable from an external
digital audio system.
SpeakerAudio Amplier
TV labelPortCableExternal EquipmentBrief Description
Connect headphones to hear audio from the
TV.
AUDIO OUT
USB
DC 5V 0.5A(MAX)
LAN
DEBUG
White
Red
Speaker
Audio Amplier
LAN
This port is not available for you to connect an external device. It can only be used by our factory for testing
purposes.
Connect an audio adapter (not provided) from
an external analog audio system.
Connect a USB device for browsing photos,
music and movies.
The unit only recognizes a USB Memory Stick.
Connect an Ethernet cable to access a network
or the Internet. The TV also has a wireless
connectivity feature.
9
Buttons on your TV remote
Infrared transmitter
Power on / off
Enter Channels / input numbers
Turn Closed Caption On/Off
Quick Setup
D-pad (up/down/left/right
navigation buttons)
Return to the previous place in the menu or app
Volume (up/down)
Media content control function buttons
Start Netix app
Start VUDU app(for USA)
Start BROWSER app(for CANADA and MEXICO)
INPUT
CC
OK
BACKEXIT
VOLCH
SLEEP
APP
APP
Change TV input source
Dash button
Select a digital sub-channel
Special function buttons
All Apps
Conrmation button
Exit the application
Display the Home screen
Live TV
Channel (up/down)
Mute and restore sound
Adjust Sleep timer setting
Start Amazon Instant Video app(for USA and CANADA)
Start Claro video app(for MEXICO)
Start YouTube app
10
STEP 3. Begin using your remote
1. Slide the back cover to open the battery compartment of the
remote control.
Insert the batteriesGently push and slideGently push and slide
2. Insert two AAA size batteries. Make sure to match the (+) and (-)
ends of the batteries with the (+) and ( - ) ends indicated in the
battery compartment.
3. Replace the battery compartment cover.
Important Information about the remote and batteries:
Call our Support Center immediately on the Hisense support
website.
Remote Control Range Information
The remote control can work at a distance of up to 26 feet in
front of the TV set.
It can work at a 30 degree horizontal or vertical angle.
Program Your Universal Cable or Satellite Remote
Control to Operate Your New Hisense Television
(only for USA)
If you would like to program your other household remote controls
to your new Hisense television,please refer to the User's Manual
supplied by your Cable or Satellite provider. The Cable or Satellite
providers' User's Manuals should include instructions on how to
program their remote to your television.
A list of Hisense codes for the most common Cable and Satellite
providers are listed below. Use the Hisense code that is
associated with your Cable or Satellite provider (if applicable).
If the Hisense code associated with your Cable or Satellite
provider is not listed, does not work or you cannot locate the
instructions to program your remote, call your local Cable or
If your Cable or Satellite provider does not have a Hisense code
available, please visit www.hisense-usa.com for additional codes.
Using Your Cable Set-top Box or Satellite Receiver
Remote as a ‘Universal’ Remote
If you prefer to use your Cable Set-top Box or Satellite Receiver
Remote as a ‘Universal Remote’, please refer to the manual that
your cable or satellite service provided. It will include instructions on
how to program their remote to your television. You can find codes
that work with your
and satellite provider’s universal remote control at:
www.hisense-usa.com/support
www.hisense-canada.com/support
www.hisense.com.mx/support
Hisense Smart TV
and the most common cable
STEP 4. Power on the TV
Plug the power cord into a power outlet.
Power Cord
Wall Outlet
12
Press the
Power button
on the remote to turn on the TV. A
splash screen that shows the Hisense logo appears. Next, the
First-Time Setup Menu begins by prompting you to choose your
Language, Country
, and
Time Zone
.
STEP 5. Complete the first-time setup menu
After the splash screen that shows the Hisense logo appears, begin
the first-time setup menu.
Screen Task
Language
and Location
TERMS OF
SERVICE
TV USAGE
MODE
NETWORK
CONNECTION
• Using the D-pad arrows of your remote, choose
Language, Country
your
navigate to the Forward arrow and press OK.
• Press OK to select
navigate to the Forward arrow and press OK.
• Select
•
• If your TV does not automatically detect an Ethernet
Home
Next,navigate to the Forward arrow and press OK.
Note:
‘Store mode’ should only be selected by
Retailers who plan to demonstrate the TV.
connection, then select
select your network from the list that displays and
move to the next screen.
Accept All
(which appears by default).
Time Zone
and
. When you’re done
Wi-Fi
. When you’re done,
. Next,
13
Screen Task
TV INPUT
SOURCE
Congratulations! Your TV is now ready to use.
Press the OK conrmation button on your remote if you are ne with the
selections that appear on the screen. Otherwise, navigate to the back
arrow on the screen to change your selection.
Select how you receive your TV channels. Choose
from one of the following sources below and then move
to the next screen.
• TV
• AV
• Component
• HDMI
You only need to scan for channels if your TV is
TIP:
connected to an Antenna.
STEP 6. Begin to enjoy your TV
Your Smart TV is easy to use and brag-worthy!
Now that you’ve completed the first-time setup menu, the
screen is your starting point for navigating the TV. Gone are
the days where your TV only provides one way for you to be
entertained. This showpiece provides you the convenience
of watching a program on a live channel, accessing Video on
Demand to watch a movie and many other entertainment options.
Using your remote, press the
Home
button to begin enjoying your
TV.
Home
Disclaimer:
Subscriptions or other payments may be required to access content through some applications. Some or all of the included
or downloaded application services in this Hisense device may not function depending on the Internet connection, local limitations of
included applications or other reasons outside of Hisense’s control. HISENSE EXPRESSLY DISCLAIMS RESPONSIBILITY FOR ANY
APPLICATION SERVICE FROM FUNCTIONING AT ANY TIME, FOR CONTENT IN ANY APPLICATION SERVICE, FOR DISRUPTIONS
OF SERVICE, LOCAL OR REGIONAL LIMITATIONS, WARRANTIES OF TITLE, NO INFRINGEMENT, AND FOR IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. By purchasing this device, you accept such
Disclaimer without any claim on Hisense at any time.
Key AppsNetix, Vudu, YouTube, Amazon Instant Video, Pandora and Opera App (Some apps only for USA)
Ports3 HDMI ports, 2 USB ports, LAN port for Ethernet, 1 Digital Audio Output, 1 RF Input, 1 Earphone Audio Output,
Other features
Without Stand44.3 × 25.6 × 3.2 inches
(1124 × 649 × 82 mm)
With Stand44.3 × 27.6 × 9.7 inches
(1124 × 702 × 247 mm)
With Stand30.4 lbs (13.8 kg)28.2 lbs (12.8 kg)38.1 lbs (17.3 kg)
AnalogNTSC
DigitalATSC / QAM
RCA Composite Video Input 1, 1 left/right Audio Input for Composite, 1 RCA Component Video Input
Smart TV, Wi-Fi, Ultra smooth motion rate 120 for 50H6B, Ultra smooth motion rate 480 for 50H6GB and 55H6B,
Dynamic contrast Picture, VESA standard wall mount support
44.1 × 25.5 × 3.1 inches
(1119 × 648 × 80 mm)
44.1 × 27.5 × 9.6 inches
(1119 × 698 × 245 mm)
48.8 × 28.2 × 3.3 inches
(1239 × 717 × 83 mm)
48.8 × 30.4 × 10.3 inches
(1239 × 771 × 262 mm)
15
QUICK PROBLEM-SOLVING TIPS
When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below. If
the problem is still not resolved, then refer to our contact information on page 2.
ISSUESPOSSIBLE SOLUTIONS
There is no sound or picture from
the TV
I have connected an external
source to my TV and do not see a
picture and/or hear any sound
When I turn on my TV, there is a
delay for a few seconds before the
picture appears. Is this normal?
The picture is normal but there is
no sound
Sound but no picture or black and
white picture
The sound and/or picture is
distorted or appears wavy
The sound and picture is blurry or
cuts out
A horizontal or vertical stripe
appears on the picture and/or the
picture is shaking
The plastic cabinet makes a
"clicking" type of sound
The remote control does not work
• Check to see if the power cord is plugged into a power outlet.
• A power switch on the right side bottom edge of the front panel must be turned on. Press the
on the remote control to activate the unit from 'Standby' mode.
• Check to see if the LED light is on or not. If it is, then the TV is receiving power.
• Check for the correct output connection on the external source and for the correct input connection on the TV.
• Make sure you have made the correct selection for the input mode for the incoming signal.
• Yes, this is normal. The TV is initializing and searching for previous setting information.
• Check the volume settings.
• Check if 'Mute' mode is set to On.
• If the picture is black and white, unplug the TV from the AC outlet and replug it after 60 seconds.
• Check that the Color is set to 50 or higher.
• Try different TV channels.
• An electric appliance may be affecting the TV. Turn off any appliances that are nearby and move it farther away
from the TV.
• Insert the power plug of the TV set into another power outlet.
• If using an external antenna, check the direction, position and connection of the antenna.
• Adjust the direction of your antenna or reset or ne tune the channel.
• Check to see if there is an appliance or electric tool nearby that is causing interference.
• The 'click' sound can occur when the temperature of the television changes. This change causes the television
cabinet to expand or contract, which makes the sound. This is normal and the TV is OK.
• Conrm that TV still has power and is operational.
• Change the batteries in the remote control.
• Check if the batteries are correctly installed.
Power button
16
Certification and Compliance
FCC Notice
This device has been tested and found to comply with the limits
for a Class B digital device pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
device generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this device does cause
harmful interference to radio or television reception, which can
be determined by turning the device off and on, the user is
encouraged to try to correct the interference by one or more of the
following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the device and receiver.
Connect the device into an outlet on a circuit different from that
to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
NOTE: The manufacturer is not responsible for any radio or
this equipment. Such modifications could void the user’s
authority to operate the equipment.
The Wi-Fi Module complies with FCC radiation exposure limits
set forth for an uncontrolled environment. This device should be
installed and operated with a minimum distance of 20 centimeters
between the radiator and your body.
ENERGY STAR
Your Hisense TV is ENERGY STAR®
qualified in the "Energy Saving" mode. It
meets strict energy efficiency guidelines set
by the U.S. Environmental Protection Agency
and Department of Energy. ENERGY STAR
is a joint program of these government agencies, designed
to promote energy efficient products and practices. Changes
to certain features, settings, and functionalities of this TV (i.e.
TV Guide, Picture, Sound) can increase or change the power
consumption. Depending upon such changed settings, the power
consumption may exceed the limits required for the ENERGY
STAR qualification in the "Energy Saving" mode.
Manufactured under license from Dolby
Laboratories. Dolby and the double-D symbol
are trademarks of Dolby Laboratories.
This TV incorporates High-Definition Multimedia
Interface (HDMI ) technology.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC.
Digital Audio Technology. Delivers rich sound that matches
our brilliant picture.