H4 Series
Quick Start Guide
Help Hisense improve the environment by reducing paper waste.
For detailed instructions and feature descriptions, access the full
User Manual online at www.hisense-usa.com/support.
Your easiest way to endless entertainment
Connect now to get the most out of your Hisense • Roku® TV
Choose & personalize
Personalize your Home screen with broadcast TV,
your favorite 1500+ streaming channels, your game
console and other devices.
Control with ease
Control your Hisense • Roku TV with the super simple
remote, your smartphone or tablet.
*Roku® Search is for movies and TV shows and does not work with all channels.
2
Search
Find movies and TV shows across top streaming
channels,* sorted so you can choose the best
option or value.
Cast media
Send video, music and photos from your
smartphone or tablet to the big screen.
Get the most out of your Hisense • Roku TV
Congratulations on your new Hisense • Roku TV! This Quick Start Guide will walk you through a few easy steps to get your TV set
up, start streaming over 1,500 streaming channels, and much more. For more details about setup and features of your new TV,
access the online
To access the user manual, you will need to enter your model number located on the side and back of the TV or on the outside of the box.
Hisense
Roku TV User Manual
•
at www.hisense-usa.com/support.
From the
To speak to a representative in our Electronics Consumer Care Center, call 1-888-935-8880 Monday through Friday from
8 A.M. to 8 P.M. EST and Saturday through Sunday from 9 A.M. to 6 P.M. EST.
You can also send an email to Service@hisense-usa.com.
This Quick Start Guide is intended as a general guideline to help you set up your Hisense
illustrative purposes only and may differ from the actual product.
Support
• Access Frequently Asked Questions
• Download the latest firmware for your TV
• Order accessories
• Access warranty information
page, you can also:
Roku TV. Images throughout this document are for
•
3
Register your TV to receive Hisense news
Because we value your business, we want to keep you in the know of 'all things Hisense'. Using your mobile phone, scan the first
QR code to register your TV and the second QR code to access the
phone, you may need to download a QR code scanning application. You can also access the
page by visiting www.hisense-usa.com/support/productreg or www.hisense-usa.com/support.
Support
page. Depending on the make and model of your
Product Registration
or
Support
Registration page QR code
Support page QR code
Packaged contents
Your package in which you purchased your new TV contains the following items:
• Hisense • Roku TV
• Stand cover
• TV base
• Power cord
Hisense
•
IMPORTANT:
that come with the TV.
Roku TV Quick Start Guide
•
Look inside the styrofoam (within the upper and bottom parts of the box) to make sure that you have removed all items
(this document)
Important Safety Information and Warranty Card
•
• 2 AAA batteries
• Hisense • Roku TV remote
• 8 Phillips screws (total): 4 (M5x12mm) and 4 (ST4x16mm)
Required tools and devices
• Phillips screwdriver (not included) to attach the TV stand
• Wireless router (not included) for Internet connectivity
4
leaflet
Buttons and ports on the Hisense • Roku TV
TV Side View
Button View
AC power cord
AC power cord
USB
DC 5V 0.5A(MAX)
TV Bottom View
HDMI 3
HDMI 2
AV IN
DIGITAL
AUDIO OUT
/AUDIO
OUT
Ant/Cable
R
HDMI 1(ARC) VIDEO L
5
STEP 1. Attach the TV stand or wall mount bracket (not included)
For steps to attach the wall mount see page 7.
1
Stand cover
Base
Insert the stand cover into the base as shown.
2
Stand cover
Screw (ST4×16)
Base
Secure the stand cover to the base with 4 screws (ST4×16).
3
Screw
(M5×12)
Place the TV face down on a soft surface and secure the stand
to the TV with the 4 (M5x12) screws.
6
Install the wall mount bracket (not included)
If you wish to mount the TV on a wall, you must purchase a
wall mount bracket separately. However, before you begin the
manufacturer's instructions be sure to:
1. Remove the TV stand if you already attached it.
2. Place the TV face down on a clean, safe and cushioned
surface.
3. Place the spacers (not included) in the corresponding
bracket holes.
Screw
(not provided)
Spacer
(not provided)
Bracket
(not provided)
CAUTION:
• When attaching the wall mount, use the spacers
(provided by the third-party manufacturer) between
the TV and the bracket.
• To prevent internal damage to the TV and ensure it is
mounted securely, use fixing screws (not provided) that
are 9.5-11.5 mm in length when measured from the
attaching surface of the mounting hook.
9.5 - 11.5 mm
Wall mount bracket
Screw
The rear cover of the TV Spacer
Wall mount hole pattern VESA
(mm)
Wall mount screw size (mm) M6
400 x 400
Follow instructions provided with the wall mount bracket.
• If you are not sure of your ability to complete the installation,
contact a professional installer or service technician for
assistance. Hisense is not responsible for any damages or
injuries that occur due to mishandling or incorrect assembly.
• The selected screws are 9.5-11.5 mm in length when
measured from the attaching surface of the TV rear cover.
Note:
The diameter and length of the screws differ depending on the
wall mount bracket model.
7
STEP 2. Connect devices to your TV
Check to ensure that you have selected the right cables for the ports and that they are connected securely. Loose connections can
affect the quality of the picture image and color.
TV label Port Cable External Equipment Brief Description
ANT/CABLE
HDMI
AV IN
DIGITAL AUDIO
OUT
8
VIDEO
L
R
Yellow
White
Red
Antenna
Video
Camera
VHF/UHF Antenna
ANT OUT
VCR
DVD Player/Recorder
Set-top Box
Satellite Receiver
SpeakerAudio Amplier
Satellite
antenna
cable
Connect an outdoor or indoor
antenna.
Connect a High Denition Multimedia
Interface (HDMI) cable from an
external device.
Connect a composite video cable
and left-right audio cables from an
external AV device.
Connect an optical cable from an
external digital audio system.
TV label Port Cable External Equipment Brief Description
Connect headphone for audio out of the
TV.
/ AUDIO OUT
Connect an audio adapter (not provided)
from an external analog audio system.
USB
DC 5V
0.5A(MAX)
Connect a USB device for browsing
photos, music and movies.
The unit only recognizes a USB Memory
Stick.
9
Meet your remote
The TV remote should feel right at home in your hand. We designed it to be incredibly intuitive for watching TV and navigating
on-screen menus.
A
A
C
B G
D
E
I
H
F
N
J
L
M
K
POWER
B
BACK
C
HOME
D
OK
E
UP or DOWN
F
INSTANT REPLAY
G
OPTIONS
H
RWD SCAN
I
PLAY/PAUSE
FWD SCAN
J
K
CHANNEL SHORTCUT
Turn TV on and off
Return to previous screen
Return to Roku Home screen
Select an option from a menu
Move up or down;
Replay last 7 seconds of streaming video
View more options
Rewind streaming video, scroll left one page at a time
Start or pause playback
Fast forward streaming video, scroll right one page at a time
Instant access to popular channels
LEFT or RIGHT
Move left or right
VOLUME UP
L
VOLUME DOWN
M
MUTE
N
TIP:
The button gives you easy access to picture settings, display options and more. Try it on every screen.
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Increase TV volume
Decrease TV volume
Silence TV sound
STEP 3. Power up
Power up your TV remote by inserting the included batteries.
CAUTION
• Dispose the batteries in a designated disposal area.
Do not throw them into a fire.
• Remove old batteries immediately to prevent them from
leaking into the battery compartment.
• If you do not intend to use the remote control for a long
time, remove the batteries.
• Battery chemicals can cause a rash. If the batteries leak,
clean the battery compartment. If chemicals touch your
skin, wash it immediately.
• Do not mix old and new batteries.
• Do not mix alkaline, standard (carbon-zinc) or
rechargeable (for example, NiCd or NiMH) batteries.
• If your remote gets warm/hot during use, discontinue
use and contact customer support immediately at
www.hisense-usa.com/support.
11
Using Your Cable Set-top Box or Satellite Receiver Remote as a ‘Universal’
Remote
If you prefer to use your Cable Set-top Box or Satellite Receiver Remote as a ‘Universal Remote’, then refer to the manual that your
cable or satellite service provided. It will include instructions on how to program their remote to your television.
Codes for the Most Common Cable and Satellite Providers
Use the Hisense code that is associated with your cable or satellite provider (if applicable)
Service Provider Hisense Code
AT&T U-Verse
Bright House Cable
Cablevision
Charter
Comcast
Cox Communication
DirecTV
Dish Network
Time Warner
Tivo
12
1346, 1013, 1041, 1327, 1363, 1004
0748
068, 069, 078, 096, 100, 164, 168, 229, 026
12355, 2002, 1204, 1423, 1517, 0171, 1963, 0463, 1463, 0842, 1326, 167, 415, 424, 450, 456, 461, 507, 523, 567, 577,
586
0178, 10178, 10463, 11463, ,10748, 11314, 11660, 10171, 11204, 11326, 11517, 11641, 11780, 11785, 11892, 11963,
12002
0178, 10178, 1326, 1463,
0178, 10178, 10019, 10748, 11314, 11660, 11710, 11780, 12049, 10171, 11204, 11326, 11517, 11564, 11641, 11963,
12002
505, 627, 538, 720, 659
386, 0178, 10178, 400, 450, 461, 456, 0748, 1463, 0463, 10463
0091
Service Provider Hisense Code
ONN
RCA
UEI
Verizon
Note:
4671, 0371, 2891
12049
2183, 3519
0198, 0490, 0775, 3264, 0205, 0532
If the Hisense code associated with your Cable or Satellite provider is not listed above, does not work or you cannot locate the
instructions for programming your remote to your television, call your service provider’s Customer Service center.
If your service provider does not have a Hisense code available, then locate additional codes in the FAQ section at www.hisenseusa.com/support or call the Hisense Electronic Consumer Care Center at 1-888-935-8880 Monday – Friday from 8 a.m. to 8 p.m.
EST, Saturday and Sunday from 9 a.m. to 6 p.m. EST.
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Turn on the TV
Connect the power cord to the back of your TV and plug it into a
power outlet.
Power
Cord
Wall Outlet
Press the
A startup screen appears that displays the
logo.
Choose
maximize Eco Save.
Power
Set up for home use
button on the remote to turn on the TV.
to access all TV features and
Hisense
Roku TV
•
Note:
Only retailers that need to set up the TV for display should select
14
Set up for store use
.
Connecting brings out your
TV’s full potential!
Make any night a movie night
More than 35,000 movies to choose from, across major
streaming movie channels like Netflix, Amazon Instant
Video, Redbox Instant, VUDU, and more.*
Get in the groove
Stream music from one of 85 music channels like
Pandora, VEVO and Spotify. Access your entire MP3
collection instantly with Amazon Cloud Player or the Roku
Media Player.
Explore loads of free trials
Rule the watercooler
Your Hisense • Roku TV comes packed with special
offers, including 30-day free trials from popular streaming
channels like Amazon Instant Video, Netflix, Redbox
Instant, Spotify, DailyBurn, and more.
*Subscriptions or other payments may be required to access content on certain channels. For example, Netflix requires a paid subscription, which
gives you access to movie and TV show titles in the Netflix streaming catalog. Some channels may not be available to all households in every market
or in all countries where Roku players or other products with the Roku platform are sold.
Binge on the most buzzworthy shows on streaming channels
like FOXNOW, HBO GO, Hulu Plus, & Netflix.*
Live stream your favorite sports with the biggest selection of
streaming sports packages out there.
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STEP 4. Complete the guided setup
It’s the final stretch, hurray! To connect your Hisense • Roku TV to the Internet:
1. Sign in to your wireless network. The TV automatically finds the local wireless networks in your area and lists them from the
strongest to weakest signal. Select your network and sign in. Remember that network passwords are case sensitive.
2. Activate your Roku account. From your smartphone, tablet, or computer, go to www.roku.com/link and enter the code that is
displayed on your TV screen. Roku accounts are free, and while a valid credit card number is required to create your account,
rest assured you will only be charged if you authorize purchases of apps and games from the Roku Channel Store.
If you are not ready to connect your TV to a wireless network, you can still use it to view live broadcast channels through your
antenna, Set Top Box (STB) or Satellite.
Complete the rest of the on-screen prompts and setup is done. Congratulations!
NOTE:
entertainment you know and love. Unlike other TVs, your new Hisense • Roku TV automatically receives regular software updates in
the background when it’s connected to the Internet. This allows it to give you a better experience.
**Disclaimer: Subscriptions or other payments may be required to access content through different providers or download apps.
Some or all of the Application Services in this Hisense device may not function depending on the Internet connection, local limitations
of included Applications, or other reasons outside of Hisense's control.
16
Once you’re connected, your TV will automatically update with the latest software—plus you can start streaming the
STEP 5. Personalize your Home screen
The Hisense • Roku TV
Home
The
entertainment, search for streaming movies and TV shows and
change your settings.
The grid of tiles on the right lets you visually choose among
your favorite streaming channels and the inputs where you
have attached devices such as a DVR, game console, antenna,
or set top box.
screen menu lets you access a ton of streaming
Home
screen is your starting point to enjoy endless live and streaming entertainment.
Continue using the remote to personalize your
and channel line-up, stream movies, and so much more. The
fun has just begun!
Home
screen
17
Product specifications
MODEL NAME 48″ H4 Series 50″ H4 Series
Dimension
(W x H x D)
Weight Without Stand 33.1 lbs (15 kg) 33.1 lbs (15 kg)
DISPLAY
Active Screen Size (Diagonal) 47.6 inch 49.5 inch
Screen Resolution 1920 x 1080 1920 x 1080
Panel Selected Full High Denition backlight Full High Denition backlight
POWER
Power Supply AC 120V, 60Hz AC 120V, 60Hz
Standby Consumption Less than 1W Less than 1W
Audio Power 8W + 8W 10W + 10W
CHANNELS & SIGNALING
Without Stand 43″ x 25.5″ x 3.3 ″
(1091 x 647 x 85 mm)
With Stand 43″ x 26.2″ x 7.7″
(1091 x 666 x 195 mm)
With Stand 37.5 lbs (17 kg) 37.5 lbs (17 kg)
44.4″ x 26.3″ x 3.1″
(1129 x 667 x 79.9 mm)
44.4″ x 27″ x 7.7″
(1129 x 688 x 195 mm)
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Product specifications (continued)
Receiving Channels VHF: 2 - 13, UHF: 14 - 69, CATV: 1 - 125
Digital Terrestrial Broadcast (8VSB): 2 - 69
Digital cable (64/256 QAM): 1 - 135
CHANNELS & SIGNALING
Tuner Type Frequency synthesized Frequency synthesized
Receiving System Analog: NTSC
Digital: ATSC/QAM
HDMI Input RGB/60Hz (640x480,800x600,1024x768)
YUV/60Hz (480I,480P,720P,1080I,1080P)
OTHER FEATURES
Parental Control Yes Yes
HD Supported Denitions 480i, 480P, 720P, 1080i,1080P 480i, 480P, 720P, 1080i,1080P
Sleep Timer Yes Yes
Wall Mount Support VESA Standard (excluded) VESA Standard (excluded)
Energy Star 6.1 Yes No
Wi-Fi Built In Yes Yes
Environmental Conditions Temperature: 41°F - 95°F (5°C - 35°C)
Humidity: 20% - 80% RH
Atmospheric pressure: 86 kPa - 106 kPa
VHF: 2 - 13, UHF: 14 - 69, CATV: 1 - 125
Digital Terrestrial Broadcast (8VSB): 2 - 69
Digital cable (64/256 QAM): 1 - 135
Analog: NTSC
Digital: ATSC/QAM
RGB/60Hz (640x480,800x600,1024x768)
YUV/60Hz (480I,480P,720P,1080I,1080P)
Temperature: 41°F - 95°F (5°C - 35°C)
Humidity: 20% - 80% RH
Atmospheric pressure: 86 kPa - 106 kPa
19
Quick problem-solving tips
When you experience an issue with your TV, turn it off and on again. If this does not resolve the problem, then refer to the tips below.
If the problem is still not resolved, then contact our Hisense Electronics Consumer Care Center at
Friday 8 A.M. to 8 P.M. EST and Saturday through Sunday from 9 A.M. to 6 P.M. EST.
SOUND OR PICTURE ISSUES POSSIBLE SOLUTIONS
1-888-935-8880
Monday through
You do not see a picture when
turning on the TV
You have connected an external
source to your TV but can not nd
it on the
When you turn on your TV, there is
a delay for a few seconds before
the picture appears
You see a normal picture but do
not hear any sound
You hear sound but picture color
is faded or in black and white
Your sound or picture is distorted
or appears wavy
20
Home
screen
• Check if the LED light is on. If it is, then there is power to the TV.
• The TV may be in Standby mode. Press the
from Standby.
• Check if the power cord is plugged into an active electrical outlet.
• Make sure your external source is turned on.
• Check to see if the correct input tile is selected on the
want to view.
• Check to see if the external source device connection is snug and fully inserted into the TV port.
• This is normal. If you have already set up your TV, it is initializing and searching for previous setting
information.
• Check that volume is turned up.
• Check if “Mute” mode is ON. Turn off mute by pressing the
• Check that the Color value is set to 50 or greater.
• Check the color on another channel or input tile.
• Turn off and/or remove any electrical appliance that may be nearby the TV panel.
• Insert the power plug of the TV set into another power outlet.
Power
button on the remote control to activate the unit
Home
Screen for the external source you
Mute
button again, or pressing volume up.
Quick problem-solving tips (continued)
SOUND OR PICTURE ISSUES POSSIBLE SOLUTIONS
Your sound or picture is blurry or
cuts out
You see horizontal/vertical
stripes on the picture, or it is
shaking
CONNECTIVITY ISSUES POSSIBLE SOLUTIONS
You cannot connect to your
wireless network
REMOTE CONTROL ISSUES POSSIBLE SOLUTIONS
Your remote control is not
responding to button presses
• If you are using an external antenna, check the connections for a snug and tight t.
• Adjust or reposition the antenna placement.
• Turn off and/or remove any electrical appliance that may be nearby the TV panel.
• Insert the TV power cord into another electrical outlet.
• Make sure you have selected the correct wireless network name on the
Network
• Make sure that you entered the correct wireless password for your network (passwords are
case sensitive).
• If you have turned off SSID broadcasting on your wireless router, add your network by selecting
Add Private Network
• To check if it is a password problem, temporarily disable security on the wireless router.
• If you are not getting 3 or more signal strength bars above the wireless network icon, adjust the
position of the TV (if possible) or the wireless router. Even a few inches in one direction or
another may help.
• Check that the TV is still on.
• Check that the batteries are good and are inserted properly.
• Check that there are no obstacles between the remote control and the front of the TV.
• Try moving closer to the TV. If the LED on the TV ashes when you press any of the buttons on the
remote control, the issue is not with the remote control.
screen.
from the
Select Wireless Network
Choose Wireless
screen.
21
Certification and Compliance
FCC Notice
This device has been tested and found to comply with the limits for a
Class B digital device pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This device generates, uses,
and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to
radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If this device does cause harmful interference
to radio or television reception, which can be determined by turning
the device off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the device and receiver.
Connect the device into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
NOTE: The manufacturer is not responsible for any radio or
TV interference caused by unauthorized modifications to this
equipment. Such modifications could void the user's authority to
operate the equipment.
The WiFi Module complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This device should be installed
and operated with a minimum distance of 20 centimeters between the
radiator and your body.
Energy Star
Your Hisense TV is ENERGY STAR® qualified
in the "Eco Save" mode. It meets strict
energy efficiency guidelines set by the U.S.
Environmental Protection Agency and Department
of Energy. ENERGY STAR is a joint program of
these government agencies, designed to promote energy efficient
products and practices. Changes to certain features, settings, and
functionalities of this TV (i.e. TV Guide, Picture, Sound) can increase
or change the power consumption. Depending upon such changed
settings, the power consumption may exceed the limits required for
the ENERGY STAR qualification in the "Eco Save" mode.
NOTE: This only applies for some TV models.
This TV incorporates High-Definition Multimedia
Interface (HDMITM) technology.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or
registered trademarks of HDMI Licensing LLC.
©2014. All rights reserved. Hisense and the Hisense logo are registered trademarks
of Hisense. Other brand and product names are registered trademarks of their
respective owners.
22
© Hisense Company Ltd. and 2014 Roku, Inc.
All material in this Quick Start Guide is the property of Hisense Company Ltd. and Roku Inc. and its subsidiaries, and is protected under U.S. and International copyright
and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior
written consent of Hisense Company Ltd. and Roku, Inc. is a violation of the rights of Hisense Company Ltd. and Roku, Inc. rights under the aforementioned laws.
No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or
other or no consideration, without the prior written permission of Hisense Company Ltd. and Roku, Inc.
Requests for permission to store, reproduce, transmit or distribute materials may be made to the following address:
Hisense USA Corporation
7310 McGinnis Ferry Road
Suwanee, GA 30024.
Hisense, and any and all other Hisense product names, logo’s, slogans or marks are registered trademarks of Hisense Company Ltd. and its subsidiaries. All other
trademarks are the property of their respective holders. Roku, Roku TV, Happy Streaming and the Roku logo are the trademarks or registered trademarks of Roku, Inc.
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