Hisense RS-34WC4SIA/CLA1 User's Operation Manual

H340US

RS-34WC4SIA/CLA1

1

Hisense Refrigerator

2

Hisense Refrigerator

Contents

Brief introduction

Important safety instructions

General safety and daily use

Don't place too much food directly
against the air outlet on the rear wall of
both the refrigerator and freezer
compartment, as it affects sufficient air
circulation.

Don't place hot items near the plastic
components of this appliance.

Frozen food must not be refrozen
once it has been thawed out.

Don't store bottled or canned drinks
(especially carbonated drinks) in the
freezer compartment. Bottles and cans
may explode.

●

guidelines below.

Store any food in accordance with
the storage instructions from the
manufacturer.

Don't try to repair the appliance
yourself. It is dangerous to alter the
specifications or modify this product in
any way. Any damage to the cord may
cause short circuit, fire or electric shock

This appliance is intended to be used
in household and similar applications
such as:

-Staff kitchen- areas in shops, offices

and other working environments;

-Farmhouses by clients in hotels,

motels and other residential types of
environment;

- B e d a n d b r e a k f a s t t y p e s o f

environment.

If you feel that the appliance is not
operating correctly, please check the
Troubleshooting page for assistance. If
still in doubt contact the customer
service help line for assistance or to
arrange a call out by an authorized
service engineer.

-Ca t eri n g and si mil a r non - ret a il

applications.

●

●

Thank you for your choosing our
products. We are sure you will find your
new appliance a pleasure to use.
Before you use the appliance, we
recommend that you read through
these instructions carefully, which
provides details about its usage and
functions.

Please ensure that all people using
this appliance are familiar with its
operations and safety features. It is
important that you install the appliance
correctly and pay attention to the safety
instructions carefully.

We recommend that you keep this
user's manual with the appliance for
future reference and retain it to any
future users.

●

●

Hisense Refrigerator

2

●

●

●

●

It is important to use your
a p p l i a n c e s a f e l y . W e
recommend that you follow the

.

●

3

Brief introduction……………………….3
Important safety instructions…………3
Installing your new appliance………...6
Description of the appliance………….10
Display controls……………………...11

Using your appliance…………………13

Helpful hints and tips…………………14
Cleaning and care……………………15
Troubleshooting………………………16

Disposal of the appliance……………19

Before Requesting Service …………18

Hisense Refrigerator

3

Do not consume ice popsicles or
ice cubes straight from the freezer
as this can cause freezer burn to the
mouth and lips.
WARNING-Do not use mechanical
d e v i c e s o r o t h e r m e a n s t o
accelerate the defrosting process,
other than those recommended by
the manufacturer.
WA RN I N G - D o n o t d a ma g e t h e
refrigerant circuit.
WAR N ING-Do n o t u se elect rical
appliances inside the food storage
comp artm ents o f the a p plia nce,
u n l e s s t h e y a r e o f t h e t y p e
recommended by the manufacturer.
WAR NING-I f t he supp l y c ord is

damaged, it must be replaced by the
manufacturer, its service agent or
similarly qualified persons in order
to avoid a hazard.
W A R N I N G - K e e p v e n t i l a t i o n
o p e n i n g s , i n t h e a p p l i a n c e
enclosure or in the built-in structure,
clear of obstruction.
WARNING-When disposing of the
a p p l i a n c e , d o s o o n l y a t a n
authorized waste disposal centre.
Do not expose to flame.

Safety for children and infirm persons

T h i s a p p l i a n c e i s n o t
intended for use by persons
( including children ) with

reduced physical, sensory or mental

capabilities, or a lack of experience
and knowledge, unless they have
b e e n g i v e n s u p e r v i s i o n o r
instruction concerning the use of the
appliance by a person responsible
for their safety. Children should be
supervised to ensure that they do
not play with the appliance.

Ke ep all packaging away from

children to avoid risk of suffocation.

P r o t e c t c h i l d r e n f r o m b e i n g

scalded by touching the very hot
compressor at the rear bottom of
appliance.

Don't place items on top of the

appliance as this could cause injury
should they fall off.

Never allow children to play with

the appliance by hanging or

●

●

●

●

Safety about electricity

To avoid the risks that are
always present when using
an electric appliance, we

re com me nd t ha t y o u p ay m or e
attention to the instructions about
electricity below.

Unpack the appliance and check
through the appliance. Should any
damage be evident, don't plug in the
app l ian ce bu t c ont act t h e sh o p
i m m e d i a t e l y f r o m w h i c h y o u
pu r ch as e d i t. K eep al l pa ck i ng
materials in this case.

We recommend that you wait for 4
h o u rs b ef o r e c o n ne c t i n g t h e
appliance to allow the refrigerant to
flow back into the compressor.

The appliance must be applied
with single phase alternating current
of 220~240V/50Hz. If the voltage
fluctuates exceeding the upper limit,
A.C. automatic voltage regulator of
more than 350W should be applied
to the refrigerator for safety use.

T h e m a i n s p l u g m u s t b e
accessible when the appliance is
installed.

This appliance must be earthed.

-This appliance is fitted with a fused

pl ug in a c c or da nc e w i t h l o c a l
standard. The fused plug should be
suitable for use in all houses fitted
with sockets in accordance with
current specifications.

-If the fitted plug is not suitable for

your socket outlets, it should be cut
off and carefully disposed of. To
avoid a possible shock hazard, do
not insert the discarded plug into a
so c k e t . I f i n d o u b t c o n t a ct a
qualified, registered electrician.

Do not use extension cords or
multiple sockets which could cause
overloading of wiring circuits and
could cause a fire.

Always plug your appliance into its
own i nd ivi dua l el ect ric al s o ck et
which h as a voltage rating that
matched the rating plate.

●

●

●

●

●

●

●

●

standing over or on the doors, r acks,
shelves and drawers etc.

4

Hisense Refrigerator

4

Make sure that the plug is not
squashed or damaged. Otherwise, it
may cause short circuit, electric
shock or overheat and even cause a
fire.

Do not insert the mains plug if the
socket is loose, there is a risk of
electric shock or fire.

Swi t ch off t he ap pli a nce a nd
disconnect it from the mains power
before you clean or move it.

Never unplug the appliance by
pulling on the electrical cord. Always
grip the plug firmly and pull straight
out f r om the s ocke t to pr e vent
damaging the power cord.

Do n ot op e r at e the appl i a nce
without the light cover of interior
lighting.

Any electrical component must be
replaced or repaired by a qualified
electri c ian or autho r ized servi c e
en gi n e e r. On l y g en ui ne sp a re s
should be used.

Do not look direct into the LED
lig ht l o cat ed i n the r ef r ige rat or
c o m p a r t m e n t w i t h o p t i c a l
instruments to avoid eye injuries. If
it i s n ot functioning correctly, consult
a qualified, registered electrician or
replace it in accordance with the
“cleaning and care” chapter.

Do not use electrical appliances
such as ice cream makers inside the
food storage compartments of the
appliance, unless they are approved
by the manufacturer.

●

●

●

●

●

●

●

●

Refrigerant

The refrigerant isobutene (R600a) is
con tai ne d wi t hi n th e re f ri g er a nt
circuit of the appliance, a natural
g a s w i t h a h i g h l e v e l o f
environmental compatibility, which
is nevertheless flammable. During
transportation and installation of the
appliance, ensure that none of the
components of the refrigerant circuit
becomes damaged.
T h e r e f r i g e r a n t ( R 6 0 0 a ) i s
flammable.

Caution: risk of fire

Don't store products which contain
flamma ble prope l lants( e.g. spra y
cans ) or explosive substances in
the appliance.

Should the refrigerant circuit be
damaged:

Avoid opening flames (candles,
lamps etc.) and sources of ignition.

Thoroughly ventilate the room in
which the appliance is situated.

●

●

●

5

Hisense Refrigerator

5

Installing your new appliance

Before using the appliance for the first
time, you should be informed of the
following tips.

Ventilation of appliance

In order to improve efficiency
of the cooling system and
save energy, it is necessary to

maintain good ventilation around the
appliance for the dissipation of heat.
For this reason, sufficient clear space
should be avai l able around the
refrigerator.
Suggest: It is advisable for there to be
at least 75mm of space from the back
to the wall, at least 100mm from its top,
at least 50mm from its side to the wall
and a clear space in front to allow the
doors to open 135°. As shown in follow
diagrams.

Note:

Th i s a pp l i a nc e p e rf or m s w el l
within the climate class showed in
the table below.

It may not work properly if being
left at a temperature above or below
the indicated range for a long period.

Climate class

Ambient temperature

SN

N

ST

T

+10°C to +32°C

+16°C to +32°C

+16°C to +38°C

+16°C to +43°C

●

●

Stand your appliance in a dry place
to avoid high moisture.

Keep the appliance out of direct
sunlight， rain or frost. Stand the
appliance away from heat sources such
as stoves, fires or heaters.

●

●

Leveling of appliance

For s u ffici e n t leve l i ng and air
circulating in the lower rear section of
the appliance, the bottom feet may
need to be adjusted. You can adjust
them manually by hand or by using a
suitable spanner.

To allow the doors to self-close, tilt
the top backwards by about 10mm.

●

●

Installing the door handles

For the convenience of transportation,
the door handles are separately
provided in a plastic bag, you can
install the door handles as follows.

1. Lever screw covers on the right side
of the door, and then put them back to
the plastic bag.

2. Match the handle on the right side of
the door, keeping axes of screw holes
in the handle and the door in a line, as
the picture shows.

3. Fix the handle with the special
screws provided in the plastic bag. And
then install the handle covers.

≤10mm

1

2

Note: Install the handle cover as the
fol low f i gur e sho ws :b utt o n th e
buckle firstly , and then close the
cover from the inside until you hear
the sound of "popping" .

≥ 100mm

1855mm

50mm≥

≥ 50m m

1220mm

1025mm

712mm

≥ 75mm

6

Hisense Refrigerator

6

Reversing the door

The side at which the door opens can
be changed, from the left side (as
supplied) to the right side, if the
installation site requires.
Warning! When reversing the door, the
appliance must not be connected to the
mains. Ensure that the plug is removed
from the mains socket.
Tools you will need:

8mm socket wrench

Cross-shaped screwdriver

8mm wrench

Thin-blade screwdriver

Note: Befo r e yo u st a rt l a y t h e
refrigerator on its back in order to
gain access to the base, you should
rest it on soft foam packaging or
similar material to avoid damaging
the backboard of the refrigerator. To
reverse the door, the following steps
are generally recommended.

1. Stand the refrigerator upright.

2. Open part ① on top of the
refrigerator body from left side and then
take down part ③ and part ④ on the
door in the same way. Take down part
② and put it back to the plastic bag.

3. Disconnect electrical connector① as
well as electrical connector② and then
take down part③.

4. Remove the screws ① , loose
wire②, and remove part③.

1

3

2

③Upper cover of upper door

②Upper hinge cover (left)

①Upper cover

④Corner cove r

3

2

1

buckle

7

Hisense Refrigerator

7

Note: Please hold the door by hand
during step 4 to prevent door dropping.

5. Remove the door and place it on a
smooth surface with its panel upwards.
Lever part① and part④ ,then loose
screws② , as shown in the picture.
Change handle③ to the left side, then
install screws② , part① and part④ in
turn. Loose screws⑦ , detach part⑥

and part⑤ , turn part ⑥ over and then
install part⑤and part⑥to the right side
with screws⑦.

6. Place refrigerator flatwise, remove
part③ and then loose screws④ .
Remove part ② and part①.

Special flange
self-tapping screws

Earth wire

①

②

③

Upper hinge part

1

2

3

② Special self-tapping screws
③ Handle

① Handle cove rs

④ Screw hole co vers
⑤ Door holder
⑥ Stop block

⑦ Self-tapping screws

1

2

3

4

washer

Note: washer m ay
stick to the doo r.

② Front foot fixe d board

④ Self-tappin g screws

③ Adjustable bo ttom feet part

① Lower hinge pa rt（left）

Note 2:Install the handle cover as
the follow figure shows :button the
buckle firstly , and then close the
cover from the inside until you hear
the sound of "popping" .

Note 1: Remove the handle cover as
the follow figure shows :bend the
upper wing an d t a ke t he u pper

buckle apart from the handle, and so
as the other side,after that take
down the handle cover.

buckle

buckle

7. Screw out lower hinge, change it to
the near hole site, and then screw up
and mount washer.

8.Just remount to the step 6,change
part①to right and part②to left and then
fix them with screws④. Finally install
part③.

Lower hinge part（right）

8

Hisense Refrigerator

8

12. Connect electrical connector① in
accordance with step 3 and then install
part②(which is in the plastic bag).

13.Reverse part① by 180°and install it
onto the left corner of the door， then
mount part②. (both of which are taken
down in step 2)

14. Take the reed switch out of the
coping block(part③in step 3)and mount
it on another block for use (which is
with mark “L” in the plastic bag). Put the
coping block just removed back to the
plastic bag.

15. ,
connector② , and then install part③ .

Install part ① connect the wire

Note： Be sure character side of
reed switch fits well with coping block.

①

②

③

①
②upper h in ge c ov er (r ig ht )

1

2

1

2

3

9. Screw out the upper hinge axis, turn
the upper hinge over and fix axis on it.
Then place it at side for use.

10. Exchange wires both in the left and
right slots of refrigerator body.

11. Move the door to appropriate
position, adjust part① and the door,
Move the connecting wire② in the slot
of the door from left to right，and then
fix part① and wire② by screws③ .
(Please hold the door by hand when
installing)

9

Hisense Refrigerator

9

Description of the appliance

View of the appliance

RS-34WC4SIA/CSA2

Cabinet

2. Flap cover

3. Twist ice maker

4.

5. Upper freezer drawer

6. Middle freezer drawer(huge box)

7. Easy handle

8. Freezer door

9. Lower freezer drawer

10. Freezer door seal

11. Adjustable bottom feet

12. LED light

13. Narrow freezer drawer

14. Glass shelf

15. Shelf bracket

16. Upper shelf

17. Small storage box(inside)

18. Middle shelf

19. Lower shelf

1.

Ice storage box

1

3

4

5

6

7

8

9

10

11

12

13

14

15

16

2

17

18

19

Note: Due to unceasing modification of our products, your refrigerator may be
slightly different from this instruction manual, but its functions and using methods
remain the same. To get more space in the freezer, you can remove drawers
(except lower freezer drawer),installtion bracket and integrative ice maker/twistable
ice tray.

10

Hisense Refrigerator

10

Display controls

Pr ess “ Fr ee zer ” to s et f re eze r
temperature between -14℃ and -24℃

as needed, and control panel will
display corresponding values according

Controlling the temperature

We recommend that when you start
your refrigerator for the first time, the
temperature for the refrigerator is set to

-18°C. If you want to change the
temperature, follow the instructions
below.
Caution! When you set a temperature,
you set an average temperature for the
w h o l e r e f r i g e r a t o r c a b i n e t .
Temperatures inside each compartment
may vary from the temperature values
displayed on the panel, depending on
how much food you store and where
you place them. Ambient temperature
may also affect the actual temperature
inside the appliance.

Use your appliance according to the
following control regulations, your
appliance has the corresponding
functions and modes as the control
panels showed in the pictures below.
When the appliance is powered on for
the first time, the backlighting of the
icons on display panel starts working. If
no buttons have been pressed and the
doors are closed, the backlighting will
turn off.

3. Eco Energy

●

faster. This can lock in the vitamins and
nutrients of fresh food and keep food
fresh longer.

Press “Super Freeze” button to
activate the super freeze function. The
light will come on and the freezer

temperature setting displays -24℃.

In case of the maximum amount of
food to be frozen, please wait about
24 h.

Super freeze automatically switches
off after 26 hours.

When super freeze function is on you
can switch off super freeze function by
pressing “Super Freeze” or “Freezer”
button, then the freezer temperature
setting will revert back to the previous
setting or the “Eco Energy” function will
be activated.

Super Freeze will quickly
lower the temperature within
the freezer so food will freeze

1. Freezer

●

●

for when you are away on holiday by
reducing energy consumption.Pressing
“Eco Energy” button for 3 seconds until
the light comes on.

When the Eco Energy function is
activated, the temperature of the
freezer is automatically switched to

-15℃ to minimize the energy
consumption.

The fun ctio n ma kes the
freezer work in a power
saving mode which is useful

●

-16℃

-17℃

-18℃ -19℃

-20℃-21℃

-15℃

-24℃

-23℃

-22℃

-14℃

2. Super Freeze

●

11

Hisense Refrigerator

11

4. Alarm

In case of alarm, “Alarm” icon
will be on and there will be

buzzing sound. Press “Alarm”
key to clear alarm and then “Alarm”
icon will turn off and stop buzzing.

Door Alarm

When the door is open for over 2
minutes, the door alarm will sound. In
case of door alarm, buzzer will sound 3
times every 1 minute and will stop
ala rmi ng au tom ati cal ly af ter 1 0
minutes.

To save energy, please avoid keeping
the door open for a long time when
using the appliance. The door alarm
can also be cleared by closing the door.

Temperature alarm

If freezer temperature is too high due
to power failure or other reasons, there
will be a temperature alarm and
the freezer temperature setting displays
“--”.

In case of temperature alarm, buzzer
will sound constantly for 10 times and
then stop automatically.

In case of temperature alarm, press
“Alarm” button for 3 seconds to check
the highest freezer temperature. The
temperature value and “Alarm” icon will
simultaneously flash for 5 seconds.
This function may not be available
according to the model.
Caution! When power is restored, it is
normal that the temperature alarm
appears, this can be cleared by
pressing “Alarm”.

●

●

5. Power

If you want to clean the appliance or
stop u s in g it, you can turn the
appliance off by pressing “Power”
button.

When the refrigerator is working,
you can switch the appliance off by
pr e s si n g “ P ow e r ” b u tt o n f o r 5
seco n ds, me a nwhi l e the di splay
panel will be turned off.
Important! Do not store any food in
the fridge during this time.

When the appliance is power off,
you can switch the appliance on by
pr e s si n g “ P ow e r ” b u tt o n f o r 1
second, and the refrigerator returns
to the previous temperature setting.

●

●

6. hild LockC

You can press the “Child
L o c k ” b u t t o n i n c a s e
children touch the buttons,

to avoid wrong set. When the Child
Lock function is activated, pressing
the other buttons would not work
except “Alarm” button.

When the appliance is unlocked,
you can ac t ivate th e c hild lock
function by pressing “Child Lock”
button for 3 seconds, meanwhile
“Child Lock” icon will be illuminated.

When the child lock function is
activated, you can switch off this
function by pressing “Child Lock”
button for 3 seconds, meanwhile
“Child Lock” icon will be turned off.

●

●

When the Eco Energy function is
on, you can switch it off by pressing
any b ut t on o f “Ec o En erg y ”a n d
“ F r ee z e r ”b u t t o n . T h e f r e e z er
temperature setting will revert back
to the previous setting.

●

●

●

●

12

Hisense Refrigerator

12

Using your appliance

Your appliance has the accessories
as the “Description of the appliance”
showed in general, with this part
instruction you can use it in the right
way.

You can turn the flap cover upwards

when you want to take out the food in
the top chamber.

Before you open or close the flap

cover, you must lift it to the guide track
first. Then, the flap cover can slide
along the guide track to the top or the
bottom.

Flap cover

●

●

Small storage box

It's used to store food with small size
which needs to be frozen, including
ravioli, dumpling, frozen dessert, etc.

It can only be put into the huge
box(the uppermost one) or the upper
drawer.

●

●

4

2

1

3

Freezer Drawer

It is used to store food which
needs to be frozen, including meat,
fish, ice cream, etc.

●

Small s to er ag e bo x

Twistable ice tray

Note: If the ice tray is used for the first

time or has not been used for a long

time, please clean it before using.
The twist ice tray is used to make and
deposit ice cubes. You should use it as
follows.

1. Pull out the twistable ice tray from
the installation bracket.

2. Pour water into the ice trays and the
water level shall not exceed the
maximum line.

●

13

Hisense Refrigerator

13

●

Installing refrigerators in pairs

Your freezer can be installed with

fridge in pairs.

It can be installed by installation

parts supplied like this.

●

Helpful hints and tips

Energy saving tips

3. Place the filled ice tray back to the
bracket.

4. When ice cubes form, twist the
knobs clockwise and the ice will drop
into the ice box below.

5. Ice cubes can be stored in the ice
box, if you need them, you can pull out
the ice box and take them out.

We recommend that you follow the tips
below to save energy.

Try to avoid keeping the door open
for long periods in order to conserve
energy.

Ensure the appliance is away from
any sources of heat. (Direct sunlight,
electric oven or cooker etc.)

Don't set the temperature colder than
necessary.

Don't store warm food or evaporating
liquid in the appliance.

Pl ace the a ppliance in a well
ventilated, humidity free, room. Please
refer to Installing your new appliance
chapter.

If the diagram shows the correct
combination for the drawers, crisper
and s helves, do not adjust the
combination as this is designed to be
the most energy efficient configuration.

●

●

●

●

●

●

14

Hisense Refrigerator

14

Ic ed p r od uc t s， if c o n s um ed

immediately after removal from the
freezer compartment, will probably
cause frost burns to the skin.

It is recommended to label and date
each frozen package in order to keep
track of the storage time.

Switching off your appliance

If the appliance needs to be switched
off for an extended period, the following
steps should be taken prevent mould
on the appliance.

1. Remove all food.

2. Remove the power plug from the
mains socket.

3. Clean and dry the interior thoroughly.

4. Ensure that all the doors are wedged
open slightly to allow air to circulate.

Cleaning and care

For hygienic reasons the appliance
(i nc lu di ng e xt er io r a nd i nt er io r
acces s ories ) sh ould be cle a ned
regularly at least every two months.
Caution! The appliance must not be
con n ect ed to t h e mai ns du r ing
cleaning. Danger of electrical shock!
Before cleaning switch the appliance off
and remove the plug from the mains
socket.

Exterior cleaning

-Wipe the digital panel and display
panel with a clean, soft cloth.

-Spray water onto the cleaning cloth

instead of spraying directly on the
surface of the appliance. This helps
ensure an even distribution of moisture
to the surface.

-Clean the doors, handles and cabinet

surfaces with a mild detergent and
then wiped dry with a soft cloth.

Hints for the storage of frozen food

Ensure that frozen food has been
stored correctly by the food retailer.

Once defrosted，food will deteriorate
rapidly and should not be re-frozen. Do
not exceed the storage period indicated
by the food manufacturer.

●

●

Hints for fresh food refrigeration

Do not place hot food directly into
t h e r ef r i g e ra t o r , t h e i n t e r n a l
temperature will increase resulting
in the compressor having to work
ha rd er a nd wi ll c o n s u m e mo re
energy.

Do c ove r or w ra p th e fo o d，
particularly if it has a strong flavor.

Place food properly so that air can
circulate freely around it.

●

●

●

Hints for freezing

When first starting-up or after a
period out of use, let the appliance run
at least 2 hours on the higher settings
before putting food in the compartment.

Prepare food in small portions to
enable it to be rapidly and completely
frozen and to make it possible to
subsequently thaw only the quantity
required.

Wrap up the food in aluminum foil or
polyethylene food wraps which are
airtight.

Do not allow fresh，unfrozen food to
touch the food which is already frozen
to avoid temperature rise of the latter.

●

●

●

●

●

●

To maintain good appearance of your
appliance, you should clean it regularly.

15

Hisense Refrigerator

15

Take care to keep door seals clean.
Sticky food and drinks can cause seals
to stick to the cabinet and tear when
you open the door. Wash seal with a
mild detergent and warm water. Rinse
and dry it thoroughly after cleaning.
Caution! Only after the door seals are
completely dry should the appliance be
powered on.

Door seal cleaning

Replacing the LED light

Warning: The LED light must not be

replaced by the user! If the LED light is
dama ged, c o ntac t t he cus t ome r
helpline for assistance. To replace the
LED light, the below steps can be
followed:

1. Unplug your appliance.

2. Remove light cover by pushing up
and out.

3. Hold the LED cover with one hand
and pull it with the other hand while
pressing the connector latch.

4. Replace LED light and snap it
correctly in place.

Troubleshooting

If you experience a problem with your appliance or are concerned that the
appliance is not functioning correctly, you can carry out some easy checks
before calling for service, please see below. You can carry out some easy
checks according to this section before calling for service.
Warning! Don't try to repair the appliance yourself. If the problem persists
after you have made the checks mentioned below, contact a qualified
electrician, authorized service engineer or the shop where you purchased the
product.

Caution!

-Don't use sharp objects as they are
likely to scratch the surface.

-Don't use Thinner, Car detergent,
Clorox, ethereal oil, abrasive cleansers
or organic solvent such as Benzene for
cleaning. They may damage the
surface of the appliance and may
cause fire.

Interior cleaning

You should clean the appliance interior
regularly. It will be easier to clean when
food stocks are low.

-Wipe the inside of the fridge freezer

with a weak solution of bicarbonate of
soda, and then rinse with warm water
using a wrung-out sponge or cloth.

-Wipe completely dry before replacing

the shelves and baskets. Thoroughly

dry all surfaces and removable parts.
Although this appliance automatically
defrosts, a layer of frost may occur on
the refrigerator's interior walls if the
door is opened frequently or kept open
too long. If the frost is too thick, choose
a time when the supply of food stocks
are low and proceed as follows:

-Remove existing food and accessories

baskets, unplug the appliance from the

mains power and leave the doors

open. Ventilate the room thoroughly to

accelerate the thawing process.

Caution! Don't use sharp objects to
remove frost from the refrigerator. Only
after the interior is completely dry
should the appliance be switched back
on and plugged back into the mains
socket.

16

Hisense Refrigerator

16

Appliance is not
working correctly

●

●

●

●

●

●

●

●

●

●

●

●

●

Problem

Odours from the
compartments

Noise from the
appliance

The motor runs
continuously

A layer of frost
occurs in the
compartment

Temperature inside
is too warm

Possible cause & Solution

Check whether the power cord is plugged into the power
outlet properly.

Check whether the “Power” funtion is on by pressing the
“power” button for 1 second.

Check the fuse or circuit of your power supply, replace if
necessary.

The ambient temperature is too low. Try setting the chamber
temperature to a colder level to solve this problem.

It is normal that the refrigerator is not operating during the
automatic defrost cycle, or for a short time after the
appliance is switched on to protect the compressor.

The interior may need to be cleaned.

Some food, containers or wrapping cause odours.

The sounds below are quite normal:

Compressor running noises.
Air movement noise from the small fan motor in the fridge

compartment or other compartments.

Gurgling sound similar to water boiling.
Popping noise during automatic defrosting.
Clicking noise before the compressor starts.

Other unusual noises are due to the reasons below and may
need you to check and take action:

The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers fallen or rolling.

It is normal to frequently hear the sound of the motor, it will
need to run more when in following circumstances:

Temperature setting is set colder than necessary
Large quantity of warm food has recently been stored

within the appliance.

The temperature outside the appliance is too high.
Doors are kept open too long or too often.
After your installing the appliance or it has been switched

off for a long time.

Check that the air outlets are not blocked by food and
ensure food is placed within the appliance to allow sufficient
ventilation. Ensure that door is fully closed. To remove the
frost, please refer to cleaning and care chapter.

You may have left the doors open too long or too frequently;
or the doors are kept open by some obstacle; or the
appliance is located with insufficient clearance at the sides,
back and top.

17

Hisense Refrigerator

17

Increase the temperature by following the “Display
controls” chapter.

Check whether the top of the refrigerator is tilted back
by 10-15mm to allow the doors to self close, or if
something inside is preventing the doors from closing.

The water pan (located at the rear bottom of the
cabinet) may not be properly leveled, or the draining

spout （located underneath the top of the compressor
depot） m ay not be properly positioned to direct water

into this pan, or the water spout is blocked. You may
need to pull the refrigerator away from the wall to check
the pan and spout.

The LED light may be damaged. Refer to replace

LED lights in cleaning and care chapter.

The control system has disabled the lights due to the
door being kept open too long, close and reopens the
door to reactivate the lights.

●

●

Temperature inside
is too cold

Doors can't be
closed easily

Water drips on the
floor

The light is not
working

Required Information

Nature of malfunction
(as accurately as possible)

1

Product number

Serial number

Customer’s name, address,
phone number

(inscribed on badge)

4

2

3

Proof of purchase

5

Desired date for service visit

6

Before Requesting Service

If the problem continues after taking the proper remedial actions, disconnect the
power cord plug from the wall outlet.

Transfer the items stpred in the fridge to a box or other container. Then contact the
dealer from whom you purchased this unit and be ready to provide information as
listed in “REQUIRED INFORMATION” below.

You are guaranteed with Hisense fridges. For detail, please see the Hisense
guarantee condition at page 1.

CAUTION

To prevent any electrical shock hazards, do not disconnect the power cord

plug from the wall outlet with wet hands.

18

It is prohibited to dispose of this appliance as household waste.

Packaging materials

Packaging materials with the recycle symbol are recyclable. Dispose of the
packaging into a suitable waste collection container to recycle it.

Before disposal of the appliance

1. Pull out the mains plug from the mains socket.

2. Cut off the power cord and discard with the mains plug.
Warning! Refrigerators contain refrigerant and gases in the insulation.
Refrigerant and gases must be disposed of professionally as they may cause
eye injuries or ignition. Ensure that tubing of the refrigerant circuit is not
damage prior to proper disposal.

Correct Disposal of this product

This symbol on the product or in its packing indicates that this
product may not be treated as household waste. Instead, it should
be taken to the appropriate waste collection point for the recycling of
electrical and electronic equipment. By ensuring this product is
disposed of correctly, you will help prevent potential negative
consequences for the environment and human health, which could
otherwise be caused by the inappropriate waste handling of this
product. For more detailed information about the recycling of this
product, please contact your local council your household waste
disposal service, or the shop where you purchased the product.

19

Disposal of the appliance