Hisense RQ515N4AB1 User's Operation Manual

RQ515N4AB1

Contents

2

Safety and warning information….........2

Installing your new appliance……….....8

Description of the appliance….......…...9

Display controls…………………...…...10

Using your appliance……………........12

Helpful hints and tips……………… 14
Cleaning and care……………………15

De fro sti ng........... ... ... ............. ... 16

Troubleshooting………………………17
Disposal of the appliance……………19

For your safety and correct usage, before installing and first
using the appliance, read this user manual carefully, including
its hints and warnings. To avoid unnecessary mistakes and
accidents, it is important to make sure that all people using the
appliance are thoroughly familiar with its
operation and safety features. Save these instructions and be
sure that they remain with the appliance if it is moved or sold,

so that anyone using it throughout its life, will be properly
informed on its usage and safety notices.

For the safety of life and property, keep the precautions of
these user's instructions as the manufacturer is not
responsible for damages caused by omission.

Safety for children and otherswho are vulnerable people

According to EN standard

This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if
they have been given supervision or instruction concerning
use of the appliance in a safe way and understand the
hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by
children without supervision.

According to IEC standard
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety.

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Keep all packaging away from children as there is risk of
suffocation.
If you are discarding the appliance, pull the plug out of the
socket, cut the connection cable (as close to the appliance
as you can) and remove the door to prevent children playing
from suffering an electric shock or from closing themselves
inside it.
If this appliance, featuring a magnetic door seals, is to
replace an older appliance having a spring lock (latch) on the
door or lid, be sure to make the spring lock unusable before
you discard the old appliance. This will prevent it from
becoming a death trap for a child.

General safety

WARNING —This appliance is intended to be used in
household and similar applications such as

-staff kitchen areas in shops, offices and other working
environments;

-farm houses and by clients in hotels, motels and other
residential type environments;

-bed and breakfast type environments;

-catering and similar non-retail applications.
WARNING — Do not store explosive substances such as
aerosol cans with a flammable propellant in this appliance.
WARNING — If the supply cord is damaged, it must be
replaced by the manufacturer, its service agent or similarly
qualified persons in order to avoid a hazard.
WARNING — Keep ventilation openings, in the appliance
enclosure or in the built-in structure, clear of obstruction.
WARNING — Do not use mechanical devices or other
means to accelerate the defrosting process, other than those
recommended by the manufacturer.
WARNING — Do not damage the refrigerant circuit.
WARNING — Do not use electrical appliances inside the
food storage compartments of the appliance, unless they are
of the type recommended by the manufacturer.

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WARNING — The refrigerant and insulation blowing gas are
flammable. When disposing of the appliance, do so only at
an authorized waste disposal centre. Do not expose to
flame.

WARNING —When positioning the appliance, ensure the
supply cord is not trapped or damaged.
WARNING —Do not locate multiple portable socket-outlets
or portable power supplies at the rear of the appliance.

Replacing the LED

WARNING—The LED light must not be replaced by the
user! If the LED light is damaged, contact the customer
helpline for assistance.

Refrigerant

The refrigerant isobutene (R600a) is contained within the
refrigerant circuit of the appliance, a natural gas with a high
level of environmental compatibility, which is nevertheless
flammable. During transportation and installation of the
appliance, ensure that none of the components of the
refrigerant circuit becomes damaged.
The refrigerant (R600a) is flammable.

4

WARNING — Refrigerators contain refrigerant and gases in
the insulation. Refrigerant and gases must be disposed of
professionally as they may cause eye injuries or ignition.
Ensure that tubing of the refrigerant circuit is not damage
prior to proper disposal.

Caution:risk of fire

If the refrigerant circuit should be damaged:

-Avoid opening flames and sources of ignition.

-Thoroughly ventilate the room in which the appliance is
situated.

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It is dangerous to alter the specifications or modify this
product in any way.
Any damage to the cord may cause a shortcircuit, fire, and/or
electric shock.

Electrical safety

1.The power cord must not be lengthened.

2. Make sure that the power plug is not crushed or damaged.
A crushed or damaged power plug may overheat and cause a
fire.

3. Make sure that you can access the main plug of the
appliance.

4. Do not pull the main cable.

5. If the power plug socket is loose, do not insert the power
plug. There is a risk of electric shock or fire.

6.You must not operate the appliance without the interior
lighting lamp cover.

7.The fridge is only applied with power supply of single phase
alternating current of 220~240V/50Hz. If fluctuation of voltage
in the district of user is so large that the voltage exceeds the
above scope, for safety sake, be sure to apply A.C. Automatic
voltage regulator of more than 350W to the fridge. The fridge
must employ a special power socket instead of common one
with other electric appliances. Its plug must match the socket
with ground wire.

Daily use

Do not store flammable gass or liquids in the appliance,
There is a risk of an explosion.
Do not operate any electrical appliances in the appliance
(e.g.electric ice cream makers,mixers etc.).
When unplugging always pull the plug from the mains
socket,do not pull on the cable.
Do not place hot items near the plastic components of this
appliance.

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Do not place food products directly against the air outlet on
the rear wall.
Store pre-packed frozen food in accordance with the frozen
food manufacture’s instructions.
The appliances manufactures storage recommendations
should be strictly adhered to.Refer to relrelevant instructions
for storage.
Do not place carbonated or fizzy drinks in the freeze
compartment as it creates pressure on the container,which
may cause it to explode,resulting in damage to the
appliance.
Frozen food can cause frost burns if consumed straight from
the freezer compartment.
Do not place the appliance in direct sunlight.
Keep buring candles,lamps and other items with naked
flames away from the appliance so that do not set the
appliance on fire.
The appliance is intended for keeping food stuff and/or
beverages in normal household as explained in this
instruction booklet The appliance is heavy.Care should be
taken when moving it.
Do not remove nor touch items from the freezer
compartment if your hands are damp/wet,as this could cause
skin abrasions or frost/freezer burns.
Never use the base,drawers, doors etc. to stand on or as
supports.
Frozen food must not be refrozen once it has been thawed
out.
Do not consume ice popsicles or ice cubes straight from
the freezer as this can cause freezer burn to the mouth
and lips.
To avoid items falling and causing injury or damage to
the appliance, do not overload the door racks or put too
much food in the crisper drawers.

caution!
Care and cleaning

6

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Before maintenance, switch off the appliance and disconnect
the mains plug from the mains socket.
Do not clean the appliance with metal objects, steam
cleaner, ethereal oils, organic solvents or abrasive
cleansers.
Do not use sharp objects to remove frost from the appliance.
Use a plastic scraper.

Installation Important!

For electrical connection carefully, follow the instructions
given in this manual.
Unpack the appliance and check if there are damages on it.
Do not connect the appliance if it is damaged. Report
possible damages immediately to the place you bought it. In
this case retain packing.
It is advisable to wait at least four hours before connecting
the appliance to allow the oil to flow back in the compressor.

Adequate air circulation should be around the appliance,
lacking this leads to overheating. To achieve sufficient
ventilation, follow the instructions relevant to installation.
Wherever possible the back of the product should not be too
close to a wall to avoid touching or catching warm parts
(compressor, condenser) to prevent the risk of a fire, follow
the instructions relevant to installation.
The appliance must not be locate close to radiators or
cookers.
Make sure that the mains plug is accessible after the
installation of the appliance.

Service

Any electrical work required to do the servicing of the
appliance should be carried out by qualified electrician or
competent person.
This product must be serviced by an authorized Service
Center, and only genuine spare parts must be used.

1)If the appliance is Frost Free.

2)If the appliance contains freezer compartment.

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Installing your new appliance

Before using the appliance for the first
time, you should be informed of the
following tips.

Ventilation of appliance

In order to improve efficiency
of the cooling system and save
energy, it is necessary to maintain
good ventilation around the appliance
for the dissipation of heat. For this
reason, sufficient clear space should
be available around the refrigerator.
Suggest :It is advisable for there to be
50-70mm of space from the back to the
wall, at least 100mm from its top, at
last 100mm from its side to the wall
and a clear space in front to allow the
door s to open 135°.As shown in
following diagrams

100

●

Stand your appliance in a dry place to
avoid high moisture.

●

Keep the appliance out of direct
sunlight, r ain or frost. Stand the
appliance away from heat sources
such as stoves, fires or heaters.

Leveling of appliance

●

F o r suff i c i en t leveling an d ai r
circulating in the lower rear section of
the appliance, the bottom feet may
need to be adjusted.

●

To allow the doors to self-close, till
the top backwards by about 10mm.

8

≤10m m

100

790mm

m
m

0

5
5

5°

13

1346m m

50-70

5mm
4
6

1

35

°

Note:
This appliance performs well within
the climate class showed in the table
below. It may not work properly if being
left at a temperature above or below
the indicated range for a long period.

Climate class

SN

N

ST

T

Ambient temperature

+10°C to +32°C

+16°C to +32°C

+16°C to +38°C

+16°C to +43°C

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●

You can adjust them manually by
hand or by using a suitable spanner.

9

Description of t h e appliance

12

13

14

16

Fridge LED light

Rotary separator

Fresh door rack

Crisper cover

Fruit & vegetables box

Ice tray(inside)

Glass shelves

Displ ay panel

Note: Due to unceasing modification of our products, your refrigerator may be
slightly different from this instruction manual, but its functions and using methods
remain the same. To get more space in the freezer, you can remove drawers
(except lower freezer drawer) and ice tray.

Temperature adjusting slide block

Egg tray

Cool fresh box

Upper freezer tray

Middle freezer drawe r

Glass plates

Lower freezer drawer

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Adjustable bottom feet

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Display controls

Use your appliance according to the following control regulations, your appliance
has the corresponding functions and modes as the control panels showed in the
pictures below. When the appliance is powered on for the first time, the backlighting
of the icons on display panel will be illuminated for 3 seconds, then the display
panel starts working. If no buttons have been pressed or the fridge doors are
closed, the backlighting will turn off after 1 minutes.

Controlling the temperature

We recommend that when you start
your refrigerator for the first time, the
temperature for the refrigerator is set
to 4°C ,and the freezer to -18°C. If you
want to change the temperature, follow
the instructions below.
Caution! When you set a temperature,
you set an average temperature for
the whole refrigerator cabinet.
Temperatures inside each
compartment may vary from the
temperature values displayed on the
panel, depending on how much food
you store and where you place them.
Ambient temperature may also affect
the actual temperature inside the
appliance.

1. Freezer

Press the middle part of button to
set the freezer temperature between -16°C
and -24°C to suit your desired temperature,
and the freezer temperature indicator will
display corresponding value according to the
following sequence.

-16°C

-18°C

-20°C-24°C

2. Fridge

Pres s the middl e part of b ut ton
to set y our desir ed frid ge t emper at ure
betw een 8 and 2 , an d the fri dge °C °C
temp erature i ndica to r will di sp lay
corr espondi ng valu e ac cordi ng to the
foll owing seq uence .

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3.Super Free ze

Super Freeze can rapidly
lower frozen temperature and
freeze you food substantially
faster than usual.

This feature also helps to keep

●

vitamins and nutrition of fresh food for
longer period.

●

Press the middle part of
button for 3 seconds to activate the
super freeze function. The light will
be illuminated and the freezer
temperature indicator will display

-24°C.

●

Super freeze automatically switches
off after 52 hours .

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●

When super freeze function is on
you can switch off super freeze
function by pressing the middle part of
button and the freezer
temperature setting will revert back to
the previous setting.

4.Super Cool

Super Cool can refrigerate the
food quicker and, keep food
fresh for a longer period

Press the middle part of button
for 3 seconds to activate this function.
The light will be illuminated and the
fridge temperature indicator will
display 2°C .

Super cool automatically switches off
after 6 hours.
When super cool function is on you
can switch it off by pressing the middle
part of button and the
refrigerator temperature setting will
revert back to the previous setting.

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Using your appliance

You appliance has the accessories as the "Description of the appliance” showed in
general, with this part instruction you can have the right way to use them.

Door rack

●

It is suitable for the storage of eggs,
canned liquid, bottled drinks and
packed food, etc. Do not place too
many heavy things in the racks.

●

All the door rack s are c omp letely

Crisper cover

●

It is for avoiding the vegetable losing
moisture. You can adjust the humidity
inside the crispers by using the sliding
block.

removable fo r cle ani ng.

Note: There are egg trays in the rack.

Shelf

●

There are two glass shelves in
refrigerator chamber. They can be
adjusted to various heights as needed.

When you remov e the s hel ves,

●

gently pull th em fo rwa rd until the
shelf comes cl ear o f the s helf
guides.
When you retur n the s hel ves,

●

make sure ther e is no o bst acle
behind and gen tly p ush t he shelf
back into the po sit ion .

Gla ss
she lf

Adj ustab le
pla cemen t

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Crispers

The cr isper, mounted on
telescopic e xte nsi on slides, is for
storing vege tab les a nd fruits.

Cool fresh box

You can change the t emp era ture
of the cool fres h box i nto t hree
modes,"Fri dge ", "C hill" and
"Fresh" by usi ng th e tem perature
adjusting sl ide b loc k . Th is me ans
you can store be ver age s and food
under suitab le te mpe ratures.

Note: The "Fre sh" o pti on is about
2-3°C lower th an th at in t he
refrigerat or ch amb er. In certain
mode, The food surface may b e
slightly fro zen .

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It is used to stor e fis h , meat and
other erodib le fo od .
Applies to cert ain m ode s only.

Fridge Chill Fresh

Using your fre eze r dra wer

●

The fr eezer drawers are su ita ble
for storage of f ood s req uired to be
frozen, such a s mea t, ic e cream and
others.
Caution! Ens ure t hat b ottles are not
stored in the fr eez er as f reezing
may cause the bo ttl e to br eak.

comp artment .

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Helpful hints and tips

Energy saving tips

We recommend that you follow the tips
below to save energy.

●

Try to avoid keeping the door open for
long periods in order to conserve
energy.

●

Ensure the appliance is away from
any sources of heat (Direct sunlight,
electric oven or cooker etc)

●

Don't set the temperature colder than
necessary.

●

Don't store warm food or evaporating
liquid in the appliance.

●

Place the appliance in a well
ventilated, humidity free, room. Please
refer to Installing your new appliance
chapter.

●

If the diagram shows the correct
combination for the drawers, crisper
and shelves, do not adjust the
combination as this is designed to be
the most energy efficient configuration.

Hints for fresh food refrigeration

●

Do not place hot food directly into the
refrigerator or freezer, the internal

temperature will increase resulting in
the compressor having to work harder
and will consume more energy.

●

D o c ove r o r w r ap the foo d ，
particularly if it has a strong flavor.

●

Place food properly so that air can
circulate freely around it.

Hints for refrigeration

●

Meat (All Types) Wrap in polythene
food: wrap and place on the glass shelf
above the vegetable drawer. Always
follow food storage times and use by
dates suggested by manufacturers.

●

Cooked food, cold dishes, etc.:
They should be covered and may be
placed on any shelf.

●

Fruit and vegetables:
They should be stored in the special
drawer provided.

●

Butter and cheese:
Should be wrapped in airtight foil or
plastic film wrap.

●

Milk bottles:

Should have a lid and be stored in the
door racks.

Hints for freezing

●

When first starting-up or after a

period out of use, let the appliance run
at least 2 hours on the higher settings
before putting food in the compartment.

●

Prepare food in small portions to

enable it to be rapidly and completely
frozen and to make it possible to
subsequently thaw only the quantity
required.

●

Wrap up the food in aluminum foil or

polyethylene food wraps which are
airtight,

●

Do not allow fresh, unfrozen food to

touch the food which is already frozen
to avoid temperature rise of the latter.

●

Iced products, if consumed

immediately after removal from the
freezer compartment, will probably
cause frost burns to the skin.

It is recommended to label and date

●

Cleaning and care

each frozen package in order to keep
track of the storage time.

Hints for the storage of frozen food

Ensure that frozen food has been

●

stored correctly by the food retailer

Once defrosted, food will deteriorate

●

rapidly and should not be re-frozen. Do
not exceed the storage period indicated
by the food manufacturer.

Switching off your appliance

If the appliance needs to be switched
off for an extended period, the following
steps should be taken prevent mould
on the appliance.

1. Remove all food.

2. Remove the power plug from the

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mains socket.

3. Clean and dry the interior thoroughly.

Cleaning and care

For hygienic reasons the appliance
(i n c lud i n g e x ter i o r a n d i nte r i or
acce s s o r i e s ) sh o u ld be cl e a ned
regularly at least every two months.
Caution! The appliance must not be
con n e c t e d t o the ma i ns d u r i ng
cleaning. Danger of electrical shock!
Before cleaning switch the appliance
off and remove the plug from the
mains socket.

Exterior cleaning

To maintain good appearance of your
ap p l i anc e , y o u s h o uld cl ean it
regularly.

-Wipe the digital panel and display
panel with a clean, soft cloth.

-Spray water onto the cleaning cloth
instead of spraying directly on the
surface of the appliance. This helps
ensure an even distribution of moisture
to the surface.

-Clean the doors, handles and cabinet
surfaces with a mild detergent and then
wiped dry with a soft cloth.
Caution!

-Don't use sharp objects as they are
likely to scratch the surface.

-Don't use Thinner, Car detergent,
Clorox, ethereal oil, abrasive cleansers
or organic solvent such as Benzene for
cl e anin g . They ma y d a mage the
surface of the appliance and may
cause fire.
Interior cleaning
You should clean the appliance interior
regularly. It will be easier to clean when
food stocks are low. Wipe the inside of
the fridge freezer with a weak solution
of bicarbonate of soda, and then rinse
with warm water using a wrung-out

4. Ensure that all the doors are wedged
open slightly to allow air to circulate.

sponge or cloth. Wipe completely dry
befo re replac ing the shelves and
baskets.
Th o r oughl y dry a l l surfac e s and
removable parts.
Although this appliance automatically
defrosts, a layer of frost may occur on
the freezer compartment's interior walls
if the freezer door is opened frequently
or kept open too long. If the frost is too
thick, choose a time when the supply of
food stocks are low and proceed as
follows:
1 . R e m o v e e x i s t i n g f o o d a n d
acc e s sories ba s kets, unp l u g t h e
appliance from the mains power and
leave the doors open. Ventilate the
room thoroughly to accelerate the
thawing process.

2. When defrosting is completed, clean
your freezer as described above.
Caution! Don't use sharp objects to
r e m o v e f r o st fr o m th e f r ee z er
compartment. Only after the interior is
completely dry should the appliance be
switched back on and plugged back
into the mains socket.

Door seals cleaning

Take care to keep door seals clean.
Sticky food and drinks can cause seals
to stick to the cabinet and tear when
you open the door. Wash seal with a
mild detergent and warm water. Rinse
and dry it thoroughly after cleaning.
Caution! Only after the door seals are
completely dry should the appliance be
powered on.

Replacing the LED light:

Warning: The LED light must not be
replaced by the user! If the LED light is

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damaged , co n t ac t t h e cu s to m er
helpline for assistance. To replace the
LED light, the below steps can be
followed:

1. Unplug your appliance.

2. Remove light cover by pushing up
and out.

3. Hold the LED cover with one hand
and pull it with the other hand while
pressing the connector latch.

4. Replace LED light and snap it
correctly in place.

Defrosting

●

Wat er cont ai ned in th e fo od or get ting into a ir insi de t he frid ge b y openi ng doors ma y
form a l ayer of fro st insi de . It will w ea ken the r efriget ation w he n the fro st i s thick .

●

This app li ance is f rost-fr ee refr ig erato r, Aut omati c defrost i tself r eg ularl y, wi th out
manu al defros t.Wa te r from de frostin g will be d ra ined in to a n drip tr ay throug h a drain
pipe ,Then the w ater wi th in the dr ip t ray wil l be evapor ated.

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Troubleshooting

If you experience a problem with your appliance or are concerned that the
appliance is not functioning correctly, you can carry out some easy checks
according to this section before calling for service.

Warning! Don't try to repair the appliance yourself. If the problem persists after you
have made the checks mentioned below, contact a qualified electrician, authorized
service engineer or the shop where you purchased the product.

Possible cause & Solution
Check whether the power cord is plugged into the power outlet
properly.
Check the fuse or circuit of your power supply, replace if

Appliance is not working
correctly

Odours from the
compartments

Noise from the
appliance

The motor runs
continuously

necessary.
The ambient temperature is too low. Try setting the chamber
temperature to a colder level to solve this problem.
It is normal that the freezer is not operating during the
automatic defrost cycle, or for a short time after the appliance
is switched on to protect the compressor.
The interior may need to be cleaned
Some food, containers or wrapping cause odours.
The sounds below are quite normal:

●

Compressor running noises.

●

Air movement noise from the small fan motor in the freezer

compartment or other compartments.

●

Gurgling sound similar to water boiling.

●

Popping noise during automatic defrosting.

●

Clicking noise before the compressor starts.
Other unusual noises are due to the reasons below and may
need you to check and take action:
The cabinet is not level.
The back of appliance touches the wall.
Bottles or containers fallen or rolling.
It is normal to frequently hear the sound of the motor, it will
need to run more when in following circumstances:

●

Temperature setting is set colder than necessary

●

Large quantity of warm food has recently been stored within
the appliance.

●

The temperature outside the appliance is too high.

●

Doors are kept open too long or too often.

●

After your installing the appliance or it has been switched off
for a long time.

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A layer of frost occurs in
the compartment

Temperature inside is
too warm

Temperature inside is
too cold
Doors can’t be closed
easily

Water drips on the floor

The light is not working

Check that the air outlets are not blocked by food and ensure

food is placed within the appliance to allow sufficient

ventilation. Ensure that door is fully closed. To remove the

frost, please refer to cleaning and care chapter.

You may have left the doors open too long or too frequently; or
the doors are kept open by some obstacle; or the appliance is
located with insufficient clearance at the sides, back and top.
Increase the temperature by following the "Display controls”
chapter.
Check whether the top of the refrigerator is tilted back by
10-15mm to allow the doors to self close, or if something inside

is preventing the doors from closing.
The water pan (located at the rear bottom of the cabinet) may
not be properly leveled, or the draining spout （ located
underneath the top of the compressor depot） may not be
properly positioned to direct water into this pan, or the water
spout is blocked. You may need to pull the refrigerator away
from the wall to check the pan and spout.

●

The LED light may be damaged. Refer to replace LED lights
in cleaning and care chapter.

●

The control system has disabled the lights due to the door

being kept open too long, close and reopens the door to

reactivate the lights.

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Disposal of the appliance

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