Hisense HWGA8014, HWGA9014 User Manual

USER’S OPERATION MANUAL
Before operating this unit, please read this manual thoroughly, and retain for future reference.
MODEL: HWGA9014 HWGA8014
English
The following symbols are used throughout the manual and they have the following meanings:
Warning – general danger
Warning – danger of electric shock
Warning – danger of hot surface
Warning – danger of fire
It is important that you carefully read the instructions.
CONTENTS
4 SAFETY PRECAUTIONS
10 WASHING MACHINE DESCRIPTION
11 Technical specifications 12 Control unit
14 INSTALLATION AND CONNECTION
14 Removing the blocking rods 15 Moving and transport after installation 16 Selecting the room 16 Adjusting the washing machine feet 18 Connecting to water supply 20 Aqua - stop 20 Total aqua - stop 21 Connecting and securing the water discharge hose 23 Connecting the appliance to the power mains
24 BEFORE USING THE APPLIANCE FOR THE FIRST TIME
25 WASHING PROCESS, STEP BY STEP (1–7)
25 Step 1: Heed the labels on the laundry 26 Step 2: Preparing the washing process 29 Step 3: Choosing the washing programme 33 Step 4: Choosing the settings 39 Step 5: Selecting additional functions 43 Step 6: Starting the washing programme 44 Step 7: Change of washing programme or manual (physical) cancellation 45 Step 8: End of the washing programme
INTRODUCTION
PREPARING THE WASHING MACHINE BEFORE FIRST USE
STEPS OF THE WASHING PROCESS
46 INTERRUPTIONS AND CHANGING THE PROGRAMME
50 MAINTENANCE & CLEANING
50 Cleaning the dispenser tray 51 Cleaning the water supply hose, detergent dispenser housing, and rubber door gasket 52 Cleaning the pump filter 53 Cleaning the washing machine exterior
54 TROUBLESHOOTING
54 What to do ...? 55 Troubleshooting and error table 59 Servicing
60 RECOMMENDATIONS FOR WASHING AND ECONOMIC USE YOUR WASHING MACHINE
64 Stain removal tips
66 DISPOSAL 67 PROGRAM DURATION AND SPINNING RATE TABLE 69 INFORMATION FOR TEST INSTITUTE
WASHING MACHINE CLEANING AND MAINTENANCE
TROUBLE­SHOOTING
MISCELLANE­OUS
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SAFETY PRECAUTIONS
Carefully read the instructions for use before using the washing machine.
Please, do not use the washing machine without reading and understanding these instructions or use first.
These instructions for use of a washing machine are supplied with different types or models of washing machines. Therefore, they may include descriptions of settings or equipment that are not available in your washing machine.
Failure to observe the instructions for use or inappropriate use of the washing machine may result in damage to the laundry or the appliance, or injury to the user. Keep the instruction manual handy, near the washing machine.
Instructions for use are available through Hisense customer service centers.
Your washing machine is intended solely for household use. If the washing machine is used for professional,
for-profit purpose or purpose exceeding normal use in a household, or if the washing machine is used by a person who is not a consumer, the warranty period shall be equal to the shortest warranty period required by relevant legislation.
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Follow the instructions for correct installation of the Hisense washing machine and connection to the water and power mains (see chapter »INSTALLATION AND CONNECTION«).
Connection to water and power supply has to be executed by an adequately trained technician or expert.
Any repair and maintenance pertaining to safety or performance should be done by trained experts.
To avoid danger, a damaged power cord may only be replaced by the manufacturer, a service technician, or an authorized person.
Before connecting the washing machine to the power mains, wait for at least 2 hours until it reaches room temperature.
In case of a defect, only use approved spare parts by authorized manufacturers.
In case of incorrect washing machine connection, incorrect use, or servicing by an unauthorized person, the user shall bear the cost of any damage as such damage shall not be covered by warranty.
The washing machine may not be connected to the power mains using an extension cord.
Do not connect the washing machine to power mains using an external switching device such as a programme timer, or connect it to power mains that is regularly switched on and off by the power supply provider.
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Do not connect the washing machine to an electrical outlet intended for an electric shaver or hair dryer.
Do not install the washing machine in a room where the temperature can drop to below 5°C, as washing machine
parts may be damaged in case of water freezing.
Place the washing machine on a level and stable solid (concrete) base.
If the washing machine is placed on an elevated stable base, the washing machine has to be additionally secured against tipping.
Before the first use of the washing machine, remove the blocking rods, as switching on a blocked washing machine
can result in serious damage (see chapter »INSTALLATION AND CONNECTION/Removing the blocking rods«). Warranty shall be void in cases of such damage.
To connect the washing machine to water supply, make sure to use the supplied water supply hose and gaskets. Water pressure has to be between 0.05 and 0.8 MPa (0.5 – 8 bar).
Always use a new water supply hose to connect the washing machine to water supply; do not reuse an old water supply hose.
The end of the water discharge hose should reach into a water drain line.
Before the start of the washing cycle, press the door on the
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indicated spot until it locks into place. The door cannot be opened during washing machine operation.
We recommend removing any impurities from the washing machine drum before the first wash using the
White 90°C programme (see PROGRAMME TABLE).
After the washing cycle, close the water tap and pull out the washing machine plug from the power socket.
Clean the pump filter whenever the symbol
appears on the
display unit.
Only use the washing machine for washing laundry, as described in the instruction manual. The machine is not intended for dry cleaning.
Only use agents for machine washing and care of laundry. We shall not be responsible for any damages or discolouration of gaskets and plastic parts resulting from incorrect use of bleaching or colouring agents.
When descaling, only use descaling agents with added anti-corrosion protection. (Only use non-corrosive descaling agents.) Follow the manufacturer's instructions. Finish the descaling process with several rinse cycles or by running the Drum Clean (Self-cleaning programme) in order to remove any residual acid (e.g. vinegar etc.).
Do not use detergents that contain solvents as this could
lead to release of poisonous gases, damage to the washing machine, and risk of fire and explosion.
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No silver ions are released during the washing programme.
The washing machine is not intended for use by persons (including children) with physical or mental impairments, or persons with lacking experience and knowledge. These persons should be instructed about the use of the washing machine by a person responsible for their safety.
The warranty does not cover consumables, minor deviations in colour, increased noise that results from appliance age and which does not affect the functionality of the appliance, and aesthetic defects on components, which do not affect the functionality and safety of the appliance.
CHILD SAFETY
Before closing the washing machine door and running the programme, make sure there is nothing except laundry in the drum (e.g. if a child climbed into the washing machine drum and closed the door from the inside).
Keep the detergent and conditioner out of reach of children.
Activate the child lock. See chapter »CHOOSING THE SETTINGS/Child lock«.
Do not let children younger than three years come near the appliance, unless they are under constant supervision.
The washing machine is made in compliance with all relevant safety standards.
This washing machine may be used by children aged 8 years and above and by persons with reduced physical,
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sensory or mental capabilities or lack of experience and knowledge, but only if they are supervised during the use of the washing machine, if they have been provided relevant instructions regarding safe use of the washing machine, and if they understand the hazards of inappropriate use. Make sure children do not play with the appliance. Children may not clean the washing machine or perform any maintenance tasks without supervision.
DANGER OF HOT SURFACE
At higher washing temperatures, the door glass will heat up. Be careful to avoid burns. Make sure children do not play near the door glass.
WATER OVERFLOW PROTECTION (WITH WASHING MACHINE SWITCHED ON)
If the water level in the appliance rises above normal level, then the excess water level protection will be activated. It will shut off the water supply and start pumping out the water. The program is interrupted and an error is reported (see TROUBLESHOOTING TABLE).
TRANSPORT/TRANSPORT AFTER INSTALLATION
If you intend to move the washing machine after it has been installed, then it should be blocked by inserting at least one blocking rod (see chapter »INSTALLATION AND CONNECTION«). Before inserting the blocking rods, disconnect the washing machine from the power mains!
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WASHING MACHINE DESCRIPTION
FRONT
1 Control unit 2 Start/pause button 3 Programme selector knob 4 On/off/reset button 5 Dispenser tray 6 Door 7 Rating plate 8 Pump filter
BACK
1 Water supply hose 2 Power cord 3 Water discharge hose 4 Adjustable feet
6 87
3
34 25
1
2
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4
10
TECHNICAL SPECIFICATIONS
(DEPENDING ON THE MODEL)
Rating plate with basic information about the washing machine is fitted on the front wall of the washing machine door opening (see chapter »WASHING MACHINE DESCRIPTION«).
Maximum load See rating plate
Width 600 mm 600 mm
Height 850 mm 850 mm
Washing machine depth (a) 545 mm 610 mm
Depth with door closed 577 mm 640 mm
Depth with door open (b) 1062 mm 1125 mm
Washing machine weight 8kg/9kg (depending on the model)
Rated Voltage See rating plate
Nominal power See rating plate
Connection See rating plate
Water pressure See rating plate
Current See rating plate
Frequency See rating plate
Rating plate
TYPE: PS15/XXXXX MODEL: XXXXXX.X Art.No.: XXXXXX Ser.No.: XXXXXXXX
220-240 V ~ XX Hz XX A Pmax.: XXXX W XXXX W XXXX/min X kg 0,05-0,8 MPa
IPX4
MADE IN SLOVENIA
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CONTROL UNIT
1 3
ON/OFF/RESET
1
BUTTON
Use this button to turn the washing machine on and off, and to reset the washing programme.
The button is lit when the washing machine is switched on.
PROGRAMME
2
SELECTOR KNOB
2a Light next to the selected
washing programme is lit.
2 2a
START/PAUSE BUTTON
3
Use this button to start or
pause a programme.
Upon start-up or during pause, the button backlight will flash; when the programme is started and in progress, it will be lit continuously.
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654b4a4
7 98 10
WASHING MODE
4
4a POWER SAVE 4b TIME SAVE
DOSE ASSIST
Information on
5
recommended amount of powder and liquid detergent, according to the selected settings and the amount of laundry in the drum.
GREEN BAR
6
Information on water and power consumption, according to the selected washing settings.
PREWASH
7
CLEAN THE PUMP
8
FILTER symbol
TEMP. (WASHING
9
TEMPERATURE)
Temperature settings options
SPIN (SPINNING RATE
10
STOP ) Option to set the spinning rate
/DRAIN /PUMP
lighting
11
12
START DELAY
11
Option to set a start
delay
CHILD LOCK symbol
12
Press the positions 11+13 and hold them for 3 seconds.
13
Option to set the higher water level (2 levels)
lighting
WATER EXTRA
(HIGH WATER LEVEL)
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INSTALLATION AND CONNECTION
Remove all packaging. When removing the packaging, make sure not to damage the appliance
with a sharp object.
REMOVING THE BLOCKING RODS
Before the first use of the appliance, transport rods must be removed. A blocked washing machine may be damaged when it is switched on for the first time. Warranty shall be void in cases of such damage!
Move the hoses
1
and undo the screws on the back of the washing machine. Remove the two angular pieces.
Slide the angular
2
pieces onto the grove in the blocking rod; before doing so, rotate the right angular piece to the opposite side.
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Use the angular
pieces to rotate
3
the blocking rods by 90°and pull them out.
Cover the two
holes through
4
which the blocking rods were inserted with plastic plugs, and redo the screws that you undid in step 1. The plastic plugs are supplied in the bag with the washing machine instruction manual.
MOVING AND TRANSPORT AFTER INSTALLATION
If you wish to move the washing machine after it has been installed, the angular pieces and at least one blocking rods have to be re-installed to prevent vibration damage to the washing machine during transport (see chapter »INSTALLATION AND CONNECTION/Removing the blocking rods«). If you lost the angular pieces and the blocking rods, they can be ordered from the manufacturer.
After transport, the washing machine should be left to stand still for at least two hours before it is connected to the power mains, so that it can reach room temperature. The appliance should be installed and connected by a trained technician.
Carefully read the instructions for use before connecting the washing machine. Repair or any warranty claim resulting from incorrect connection or use of the washing machine shall not be covered by the warranty.
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SELECTING THE ROOM
It is recommended to place the washing machine on a firm solid base such as a concrete floor if possible. This will help in reducing noise and vibration that are normal for high speed spin cycles. It should be clean and dry; otherwise, the washing machine may slide. Also, clean the bottom surface of adjustable feet.
The washing machine must stand level and stable on a solid base.
ADJUSTING THE WASHING MACHINE FEET
Use a water scale and spanner No. 32 (for feet) and 17 (for the nut).
Level the washing
1
machine in longitudinal and traverse direction by rotating the adjustable feet.
After adjusting
2
the height of the feet, firmly tighten the jam nuts (counter nuts) using a spanner No 17, by turning them towards the bottom of the washing machine
(see figure).
Incorrect levelling of the washing machine with the adjustable legs may cause vibration, appliance sliding across the room, and loud operation. Incorrect levelling of the washing machine is not subject to warranty.
Sometimes, unusual or louder noise may appear during appliance operation; these are mostly the result of improper installation.
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Washing machine installation clearances
25 mm
25 mm
1
The washing machine may not be in contact with a wall or adjacent furniture. For optimum washing machine operation, we recommend observing the clearances from the walls as indicated in the figure. In case of failure to observe the minimum required clearances, safe and correct washing machine operation cannot be ensured. Moreover, overheating can also occur (figures 1 and 2).
Installing the washing machine under a countertop is not recommended.
2
50 mm
Opening the washing machine door (bird's-eye view)
See chapter »WASHING MACHINE DESCRIPTION/Technical information«).
b
a
180°
Before connecting the washing machine to the power mains, wait for at least 2 hours until
it reaches room temperature.
a = Washing machine depth b = Depth with door open
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CONNECTING TO WATER SUPPLY
Attach the hose to the water tap by screwing it onto the thread.
A
AQUA - STOP
A
B
C
TOTAL AQUA -
B
STOP
REGULAR CONNECTION
C
If your washing machine features a hot and cold water connection, but you only wish to connect it to cold water supply, do not install the hot water hose and close the hot water connection on the back of the washing machine with the supplied cap.
If your washing machine features hot and cold water connection with full aquastop (option B), and you only wish to connect it to the cold water supply, then seal the hot water hose with a suitable 3/4" plug that is not supplied with the appliance. The 3/4" plug is available in specialized plumbing supplies stores.
For normal washing machine operation, the pressure in the water mains should be between 0.05 and 0.8 MPa (0,5 - 8 bar). Minimum dynamic water pressure can be determined by measuring the water flow. In 15 seconds, 3 litres of water should flow from a fully open tap.
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If your model has connections for both hot and cold water, then connect one hose to the cold water supply (blue wing nut or blue mark on the hose) and the other one to the hot water supply (red wing nut or red mark on the hose), as indicated on the back of the washing machine. Connections are labelled with letters C and H (C = cold, H = hot). Warm water (mixture of hot and cold water) is only added for programmes at 40°C or higher.
Tighten the water supply hose by hand, firmly enough for the hose to have a good seal (max. 2 Nm). After connecting the hose, the seal must be checked for any leaks. Do not use pliers or similar tools when connecting the hose as this could damage the nut thread.
Only use the water supply hose supplied with the appliance. Do not use any used or other hoses.
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AQUA - STOP
If an internal tube or hose is damaged, a shut-off system is activated that cuts the water supply to the washing machine. In such case, the control glass (a) will turn red. Replace the water supply hose.
(ONLY WITH SOME MODELS)
a
TOTAL AQUA - STOP
If an internal tube or hose is damaged and if water is present on the bottom of the washing machine, a shut-off system is activated that cuts the water supply to the washing machine. In this case, the washing process will be stopped, water supply will be cut off, and the washing machine will switch on the pump and signal an error.
Do not dip the water supply hose with the AQUA - STOP system in water as it contains an electric valve.
When connecting the water supply hose, make sure to connect it in a way that allows adequate and unobstructed water supply.
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CONNECTING AND SECURING THE WATER DISCHARGE
HOSE
Feed the water discharge hose into a washbasin or a bathtub, or connect it directly to a drain (discharge hose minimum diameter 4 cm). The vertical distance from the floor to the end of the discharge hose may be no more than 100 cm and no less than 60 cm. It can be attached in three ways (A, B, C).
Discharge hose end may
A
be placed over a washbasin or a bathtub. B Use a string fed through the opening in the elbow support to attach the hose and prevent it from slipping to the floor.
Discharge hose
B
may also be attached directly to the washbasin drain.
max 100 cm
min 60 cm
max 150 cm
A
max 100 cm
B
C
max 90 cm
max 90 cm
max 160 cm
A
max 30 - 40 cm
Discharge hose can also be
C
attached to a wall drain with a trap; such trap should be properly installed to allow cleaning.
B
C
min 60 cm
max 100 cm
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The discharge hose has to be
D
attached and affixed to the pin on the back of the washing machine, as shown in the figure.
If the discharge hose is not correctly attached, safe and correct washing machine operation
cannot be ensured.
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CONNECTING THE APPLIANCE TO THE POWER MAINS
2 h
Before connecting the washing machine to the power mains, wait for at least 2 hours until
it reaches room temperature.
Connect the washing machine to a grounded power outlet. After installation, the wall outlet should be freely accessible. The outlet should be fitted with an earth contact (in compliance with the relevant regulations).
Information on your washing machine is indicated on the rating plate (see chapter »WASHING MACHINE DESCRIPTION/Technical information«).
We recommend using over-voltage protection to protect the appliance in case of a
lightning strike.
The washing machine may not be connected to the power mains using an extension cord.
Do not connect the washing machine to an electrical outlet intended for an electric shaver or hair
dryer.
Any repair and maintenance pertaining to safety or performance should be done by trained
experts.
A damaged power cord may only be replaced by a person authorized by the manufacturer.
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BEFORE USING THE APPLIANCE FOR THE FIRST TIME
Make sure the washing machine is disconnected from the power mains; then, open the door towards you (figures 1 and 2).
Before first use, clean the washing machine drum with a soft moist cotton cloth and water, or use the White 90°C programme. There should be no laundry in the washing machine drum; the drum should be empty (figures 3 and 4).
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3
Do not use any solvents or cleaning agents that could damage the washing machine (please
observe the recommendations and warnings provided by the cleaning agent manufacturers).
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4
WASHING PROCESS, STEP BY STEP (1–7)
STEP 1: HEED THE LABELS ON THE LAUNDRY
Normal wash; Sensitive laundry
Max. washing temp. 95°C
95
95
Max. washing temp. 60°C
60
60
Bleaching Bleaching in cool water
c1
Dry cleaning Dry cleaning
with all agents
A
Ironing Hot ironing,
max. 200°C
Drying Dry flat (place on
Petroleum solvent R11, R113
P
Hot ironing, max. 150°C
Drip dry
a flat surface)
Line dry
Max. washing temp. 40°C
40
40
Max. washing
Hand wash
only temp. 30°C
30
30
Bleaching not allowed
Dry cleaning in kerosene, pure alcohol, and R113
F
Hot ironing, max. 110°C
High temperature
Low temperature
Do not wash
Dry cleaning not allowed
Ironing not allowed
Do not tumble dry
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STEP 2: PREPARING THE WASHING PROCESS
1. Sort the laundry by type of fabric, colour, soiling, and allowed washing temperature (see PROGRAMME TABLE).
2. Wash the laundry that sheds a lot of fibre or lint separately from other laundry.
3. Close the buttons and zippers, tie any ribbons, and turn the pockets inside out; remove any metal clips that could damage the laundry and washing machine interior, or clog the drain.
4. Place very sensitive clothes and small items in a special-purpose laundry washing bag. (The special purpose laundry bag is available as an optional accessory.)
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SWITCHING ON THE WASHING MACHINE
Use the power cord to connect the washing machine to power mains, and connect the washing machine to water supply. Press the (1) ON/OFF/RESET button to switch on the washing machine (figure 1).
With some models, the washing machine drum is also lit for 5 minutes when the washing machine is switched on (figure 2). The light in the washing machine drum can also remain lit during appliance operation, if you press the START/PAUSE (3) key, as well as after the washing programme is completed. (The lamp in the washing machine drum is not suitable for any other use.)
The lamp in the washing machine drum may only be replaced by the manufacturer, a service
technician or an authorized person.
1
12
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LOADING THE WASHING MACHINE
Open the washing machine door by pulling the handle towards you (figure 1). Insert the laundry into the drum (after making sure the drum is empty) (figure 2). Make sure that no garment is stuck between the door and the rubber gasket. Close the washing machine door (figure 3).
12
3
Do not overload the drum! See PROGRAMME TABLE and observe your nominal load as indicated on the rating plate. If the washing machine drum is too full, the laundry will not be washed as thoroughly.
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STEP 3: CHOOSING THE WASHING PROGRAMME
Choose the programme by rotating the programme selector knob (2) to the left or to the right (depending on the type of laundry and how heavily soiled it is). See PROGRAMME TABLE. When you select the washing programme, the light (2a) on the display unit next to the selected washing programme lights up.
2
2a
2
During operation, the programme selector knob (2) will not rotate automatically.
Washing programmes are comprehensive programmes that include all washing stages, including
softening and spinning (this does not apply to Partial programmes).
Partial programmes are independent programmes. Use them when you feel you do not need the
entire washing programme.
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PROGRAMME TABLE
Programme Max. load Programme description
Cotton Black
30°C - 40°C
Cotton Colour
--; - 60°C
MEPS reference program
Cotton White
40°C - 90°C
Mix (Mixed laundry/ Synthetics)
--; - 60°C
Wool
--; - 40°C
** (1/2) This programme is used for washing dark laundry
* MAX
(9 kg HWGA9014/
8 kg HWGA8014)
* MAX
(9 kg HWGA9014/
8 kg HWGA8014)
3.5 kg Washing programme for delicate clothing made of
2 kg Gentle washing programme for washing wool, silk,
using special-purpose detergents for black laundry. The programme washes at low temperatures, with gentle tumbling and lower spinning rate.
Programme for lightly to moderately dirty laundry. The temperature can be set separately; therefore, observe the instructions indicated on the clothing. Wash the clothes worn directly on the skin at 60°C. Spinning speed can also be freely selected. Programme duration and amount of water will be adjusted to the amount of laundry.
Programme for normally or heavily soiled laundry, white or coloured. The temperature can be set separately; therefore, observe the instructions indicated on the clothing worn directly on the skin. Choose 40°C if the laundry is only lightly dirty. Spinning speed can be set to your preference. Programme duration and amount of water will be adjusted to the amount of laundry.
synthetic and mixed fibres or viscose, and for simple care of cotton. Observe the instructions indicated on the clothing. Most garments made of synthetic fibres are washed at 40°C.
and clothes that require manual washing. Maximum temperature is 40°C. This programme has a short spinning cycle. Top spinning speed available is 800 rpm.
Quick
30°C
Steam Refresh (Refreshment with steam)
* Maximum load (MAX) ** Half load (1/2) / Any load (0 kg – MAX kg)
-- Cold wash
Cotton Colour (40°C, 1400 rpm) is recommended for a normally soiled cotton load at the rated load capacity.
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** (1/2) Quick washing programme for laundry that only
needs refreshing.
1.5 kg This programme uses steam to refresh and smooth new or clean laundry. Do not use powder or liquid detergents and water softeners with this program (this also applies to scent beads, as they are not soluble).
Programme Max. load Programme description
Drum Clean (Self-cleaning programme)
0 kg Washing programme is used to clean the drum and
to remove detergent residues and bacteria. To select the programme, rotate the programme selector knob to the left or to the right to the Drum Clean (Self­cleaning programme) position. Other extra functions cannot be selected. The drum has to be empty. You can add some distilled (spirit) vinegar (approx. 2 dl) or sodium bicarbonate (1 tablespoon, or 15 g). We recommend running the programme at least once a month.
Rinse & Spin (Partial programme)
/ For softening, starching, or impregnating the washed
laundry. It can also be used as a rinse programme, but without added softener. It is completed with an additional rinse. You can also choose WATER EXTRA (HIGH WATER LEVEL) by selecting the extra function.
Spin/Drain (Spinning rate/Drain) (Partial programme)
/ Use the programme when you only wish to spin the
laundry. If you only wish to pump out the water from the washing machine, press the SPIN (10) button to select (drain)
Eco 40-60 * MAX Washing cycle, which is able to clean normally soiled
cotton laundry declared to be washable at 40°C or 60°C.
Shirts (Shirts with steam)
30°C - 40°C
3.5 kg This program is intended for washing garments made of cotton, microfibres and synthetics; for washing collars and cuffs. The wash takes place at a low temperature, with a greater amount of water and gentle tumbling. Preset spinning speed is 800 rpm.
Allergy Steam (Anti-allergy program with steam)
40°C - 90°C
* Maximum load (MAX) ** Half load (1/2) / Any load (0 kg – MAX kg)
-- Cold wash
** (1/2) This program is intended for washing normal to
heavily soiled garments that require special care, such as garments for people with highly sensitive skin or skin allergies. We recommend turning the garments inside out, as this will also thoroughly wash out the skin and other residues. You can also select the option to wash at maximum temperature and maximum spinning speed. Preset spinning speed is 800 rpm.
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Programme Max. load Programme description
Auto
30°C
* Maximum load (MAX) ** Half load (1/2) / Any load (0 kg – MAX kg)
-- Cold wash
* MAX
(9 kg HWGA9014/
8 kg HWGA8014)
Washing programme automatically adjusts the duration of the main wash and the number of rinses depending on the amount of laundry in the machine. Use it for lightly soiled laundry. No extra programme settings are possible.
Add powder or liquid detergents according to the manufacturer's instructions, considering the
washing temperature, washing program, how soiled the laundry is, and water hardness.
Maximum amount of laundry in kg (for the cotton programme) is indicated on the rating plate fitted under the washing machine door (see chapter »WASHING MACHINE DESCRIPTION/ Technical information«).
Maximum or nominal load applies to laundry prepared pursuant to the IEC 60456 standard.
For better washing effect, we recommend loading the drum to 2/3 when using the cotton programmes.
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STEP 4: CHOOSING THE SETTINGS
Most programmes feature basic settings, but these settings can be changed.
Adjust the settings by pressing the relevant function button (before pressing the (3) START/PAUSE button). Functions that cannot be changed with the selected washing programme are partly lit (dimmed). Certain settings cannot be selected with some programmes. Such settings will not be lit, and the button will flash when pressed (see FUNCTION TABLE).
Description of lighting of functions for the selected programme:
Lit (Basic/preset setting);
Dimmed (Functions that can be adjusted) and
Unlit (Functions that cannot be selected).
4 4a 4b
4
WASHING MODE
NORMALCARE (Basic/default setting)
POWER SAVE (4a) (This mode will save energy; washing time will be
longer, and water consumption will be lower.) TIME SAVE (4b) (This mode will save time as programme duration will be shorter, but it will use more water.) We recommend a half-load for the Cotton programme. Light on the button for the selected washing mode is lit.
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5
DOSE ASSIST
With the (5) DOSE ASSIST function, the washing machine will recommend the optimum amount of powder or liquid detergent according to the selected settings. Recommended amount of powder or liquid detergent depends on:
Water hardness (the following settings are available: soft, medium, hard. Default setting is the medium level, but the user may adjust it. See chapter »INTERRUPTIONS AND CHANGING THE PROGRAMME/Personal settings menu).« For correct functioning of the (5) DOSE ASSIST function, we recommend setting the correct water hardness level.
Selected washing programme and
Amount of laundry (load) – the washing machine measures the amount of laundry each time the (5) DOSE ASSIST function is used.
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In order for the (5) DOSE ASSIST feature to function correctly, the STEP 2 (preparing the laundry, switching on, and loading the washing machine) and STEP 3 (selecting the washing programme) have to be carried out first.
1. Activate the function by pressing on position (5) DOSE ASSIST. An indicator light will light up under the sign (5) DOSE ASSIST when it is activated.
2. Press the (3) START/PAUSE button. The washing machine will start measuring the amount of laundry in the drum.
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3. Measuring process is indicated with alternating flashing of the indicator lights on the display unit.
4. Based on the measured amount of laundry in the drum and other settings, the recommended amount of powder or liquid detergent will be displayed on the display unit [in ml]. The left-hand side display unit will indicate the recommended amount of concentrated detergent, and the right-hand side display will indicate the recommended amount of non-concentrated detergent.
To determine whether your powder or liquid detergent is
concentrated or not, check the packaging of your detergent.
To check the amount of concentrated or non-concentrated powder or liquid detergent, press the DOSE ASSIST position (5) again.
5. Add the recommended amount of powder or liquid detergent into the dosing tank . Use the powder or liquid detergent Level indicator for accurate dosing (see chapter »RECOMMENDATIONS FOR WASHING AND ECONOMIC USE YOUR WASHING MACHINE«).
To start the washing programme, press the (3) START/PAUSE button.
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TEMP. (WASHING TEMPERATURE)
Changing the temperature for the selected program. Each program has a preset temperature that can be changed by pressing the (9) position (-- indicates cold wash) The temperature is displayed on the display unit above the button.
TEMP. (WASHING TEMPERATURE).
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10
SPIN (SPINNING RATE/DRAIN/PUMP STOP)
To adjust the spinning rate. With preset or selected spinning rate, the symbol If you select draining without spinning, the symbol display unit. If you select »Pump stop«, the symbol will appear on the display unit. Select the »Pump stop« stay soaked in the water from the last rinse cycle in order to prevent it from creasing when you are unable to take it from the washing machine immediately after the washing programme is complete. You may set the desired spinning rate. To continue the program, press the (3) START/ PAUSE button that is lit. Water will be drained (pumped out) and the final spin cycle will be run.
will be lit on the display unit.
will appear on the
function when you wish the laundry to
+
11 13
CHILD LOCK
A safety feature. To activate the child lock, simultaneously press the (11) START DELAY and (13) WATER EXTRA (HIGH WATER LEVEL) positions and hold them for at least three seconds. The selection will be confirmed by an acoustic signal and by an indicator light (the symbol lit). Follow the same procedure to deactivate the child lock. As long as the child lock is activated, programme, settings, or additional functions cannot be changed. Child lock remains active even after the washing machine is switched off. For safety reasons, the child lock does not prevent switching off the washing machine with the (1) ON/OFF/RESET button. To select a new programme, the child lock must first be deactivated.
11 1312
(12) will be
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START DELAY
Use this function to start the washing cycle after a certain amount of time has elapsed. Press the (11) START DELAY position. -:-- will appear on the display unit (11a). If, for example, you choose a programme with a duration of 2:39, the time will be indicated on the display unit, and the symbol If the function (11) START DELAY has been selected, then the symbol (11c) will be lit. By pressing the (11) START DELAY position, you can adjust the time in 30-minute steps up to 6 hours, and by 1-hour steps up to 24 hours. If nothing is pressed for 5 seconds, actual washing time will be displayed. To set the time to the end of the washing programme again, press the (11) START DELAY position. The function is activated when the (3) START/PAUSE button is pressed. Washing machine is counting down the set time. When the countdown reaches zero, the selected washing programme will start automatically.
To interrupt or change the start delay time, press and hold the (1)
To quickly cancel the start delay, press and hold the position (11)
In case of a power supply failure before the delay time has elapsed,
(11b) will be lit next to the time indication.
ON/OFF/RESET button. Press the (11) START DELAY position to select a new delay time and confirm it by pressing the (3) START/ PAUSE button.
START DELAY for 3 seconds. The washing program will resume.
press the (3) START/PAUSE button to resume the delay time countdown.
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STEP 5: SELECTING ADDITIONAL FUNCTIONS
Activate/deactivate the functions by pressing the desired function (before pressing the (3)
START/PAUSE button).
Some settings cannot be selected with certain programmes. Such functions will not be lit on the display unit, and when the corresponding button is pressed, an acoustic signal will be emitted and the light on the button will flash (see FUNCTION TABLE).
6
6
The GREEN BAR function offers control of the energy values of selected washing programmes and extra washing functions. By choosing different settings, the user can save on water and power consumption (e.g. by using the POWER SAVE function).
GREEN BAR
Displays information about how economical your washing machine setting is.
GREEN BAR displays water and power consumption based on the selected programme and any extra functions or settings. The more symbols or lit, the more economical setting you have selected and the lower water and power consumption.
GREEN BAR displays a less economical washing setting with higher water and power consumption.
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7
PREWASH
Washing heavily soiled laundry, particularly with stubborn superficial stains.
If you select PREWASH, add the detergent into the prewash
compartment
.
7 13
13
When the washing machine is switched off, all extra functions return to their basic or custom settings, except for the acoustic signal setting.
If you have set the START DELAY function and you are using liquid detergent, we do not recommend setting a programme without a pre-wash.
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WATER EXTRA (HIGH WATER LEVEL)
The laundry is washed with a higher water level (2 levels) and with an additional rinse.
Basic/default setting
Level 1 – higher water level
Level 2 – higher water level with an extra rinse cycle
FUNCTION TABLE
Programmes
Cotton Black 40
Cotton Colour 60 •
Cotton White 90 • •• • •••• •
Mix (Mixed laundry/Synthetics)
Wool 40
Quick 30
Steam Refresh (Refreshment with steam)
Drum Clean (Self-cleaning programme)
Rinse & Spin (Partial programme)
Temp.
[°C]
NORMALCARE
30
40
60 • • •••• •
40 • • •••• •
30 • •• • •••• •
20
--
60 • •• • •••• •
40 • •• • •••• •
60 • •• • •••• •
40 • •• • •••• •
30 • •• • •••• •
20
--
30
--
-•
--
--
POWER SAVE
(basic/default setting)
TIME SAVE
WATER EXTRA
(HIGH WATER LEVEL)
DOSE ASSIST
GREEN BAR
PREWASH
PUMP STOP
SPIN (SETTING THE
SPINNING RATE)
• Additional functions can be used
-- Cold wash
Cotton Colour (40°C, 1400 rpm) is recommended for a normally soiled cotton load at the rated load capacity.
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POWER SAVE
TIME SAVE
WATER EXTRA
(HIGH WATER LEVEL)
DOSE ASSIST
GREEN BAR
PREWASH
PUMP STOP
SPIN (SETTING THE
Programmes
Spin/Drain (Spinning rate/Drain) (Partial programme)
Eco 40-60 -• • ••
Shirts (Shirts with steam)
Allergy Steam (Anti-allergy program with steam)
Auto 30
• Additional functions can be used
-- Cold wash
Temp.
[°C]
NORMALCARE
(basic/default setting)
--
40
30
90
60
40
SPINNING RATE)
TIME OPTIMIZATION DURING THE PROGRAMME PROGRESS
In the early stage of the washing programme, the washing machine uses advanced technology to detect the amount of laundry. After load detection, the washing machine adjusts the programme duration.
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STEP 6: STARTING THE WASHING PROGRAMME
Press the (3) START/PAUSE button.
3
Selected WASHING MODE, TEMP. (WASHING TEMPERATURE), SPIN (SPINNING RATE/ DRAIN/PUMP STOP) and TIME REMAINING TO THE END OF PROGRAMME
(if selected) are indicated on the display unit. Symbols will be lit on the selected functions. After pressing the (3) START/PAUSE button, the spinning rate can be adjusted (except in the case of the Drum Clean (Self-cleaning programme) and SPIN (SPINNING RATE/DRAIN/PUMP STOP)) and child lock can be activated or deactivated, while other settings cannot be changed.
If anything is flashing on the display unit, the washing machine door is open or not closed correctly. Close the washing machine door and press the (3) START/PAUSE again to resume the washing programme.
or START DELAY
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STEP 7: CHANGE OF WASHING PROGRAMME OR
MANUAL (PHYSICAL) CANCELLATION
To stop and
1
cancel a washing
programme, press the
(1) ON/OFF/RESET button and hold it for more than 3 seconds.
The washing programme is
2
temporarily paused
when the time remaining until programme completion is flashing on the display unit At the same time, the washing machine pumps the water out of the washing machine drum. When the water is pumped out, washing machine door will be unlocked. If the water in the washing machine is hot, the washing machine will automatically cool it and pump/drain it out.
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STEP 8: END OF THE WASHING PROGRAMME
The washing machine will indicate the end of the washing programme with an acoustic signal and »End« will appear on the display until the washing machine switches into low standby mode or switches off. After 5 minutes, the »End« sign will no longer be displayed.
1. Open the washing machine door.
2. Take the laundry from the drum.
3. Wipe the rubber door gasket and the door glass.
4. Close the door!
5. Shut off the water supply tap.
6. Switch off the washing machine (press the (1) ON/OFF/RESET button).
7. Unplug the power cord from the outlet.
1
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INTERRUPTIONS AND CHANGING THE PROGRAMME
MANUAL INTERRUPTION
To stop and cancel a washing programme, press the (1) ON/OFF/RESET button and hold it for
more than 3 seconds. Signal lights will flash on the display. At the same time, the washing machine pumps the water out of the washing machine drum. When the water is pumped out, washing machine door will be unlocked. If the water in the washing machine is hot, the washing machine will automatically cool it and pump/drain it out.
PERSONAL SETTINGS
Basic or default settings for each washing programme can also be changed. When you select the programme and additional functions, you may store such combination by pressing the (3) START/ PAUSE button and holding it for five seconds. S C will appear on the display. The programme will remain stored until it is changed using the same procedure. Personal settings can also be reset to factory settings in the user menu.
PERSONAL SETTINGS MENU
Switch on the washing machine by pressing the (1) ON/OFF/RESET button. To open the Personal settings menu simultaneously press the positions (10) SPIN (SPINNING RATE/DRAIN/PUMP STOP) and (13) WATER EXTRA (HIGH WATER LEVEL). Indicator lights for DOSE ASSIST and GREEN BAR will light up on the display unit. Number 1 will appear on the LED display, indicating the settings function. Rotate the programme selector knob (2) to the left or to the right to choose the function to change.
POWER SAVE, TIME SAVE,
Press on the TEMP. (WASHING TEMPERATURE) position to confirm the desired functions and relevant settings. Press the position (7) PREWASH to go back one step. If the desired settings are not selected in 20 seconds, the programme will automatically return to main menu.
Number 1 indicates Acoustic signal volume setting. Acoustic signal volume can be set at four levels (0 means the sound is off; 1 means that the button sound is activated; 2 means low volume, and 3 means high volume). Choose the volume level by rotating the programme selector knob (2) to the left or to the right. The lowest setting means that the acoustic signal is switched off.
Number 2 indicates Water hardness setting. Water hardness can be set at three levels. To select the water hardness level, rotate the program selector knob (2) to the left or to the right and choose between soft (2:1), medium (2:2) and hard (2:3) water.
For correct functioning of the (5) DOSE ASSIST function, we recommend setting the correct water hardness level.
Number 3 indicates reset of Personal programme settings to factory defaults.
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PAUSE BUTTON
The washing programme can always be stopped by pressing the (3) START/PAUSE button. The washing programme is temporarily paused when the time remaining until programme completion is flashing on the display unit high, then the door will unlock after a certain period of time, and they can be opened. To resume the washing program, first close the door and then press the key (3) START/PAUSE button.
. If there is no water in the drum and water temperature is not too
ADDING/REMOVING LAUNDRY DURING WASHING MACHINE OPERATION – STOP ADD GO+
After a certain period of time, the washing machine door can be opened if the water level and temperature are below a predefined threshold. If the conditions below are met, then the electronic door lock is released and the washing machine door can be opened:
water temperature in the drum has to be suitable,
water level in the drum has to be below a certain value.
In order to add or remove laundry from the washing machine during programme operation, proceed as follows:
1. Press the (3) START/PAUSE button.
2. If all conditions for release of electronic door lock are met, then you can open the washing
machine door and add or remove laundry from the drum:
If the water level in the drum is above a certain level, this will be indicated by the flashing of the WATER EXTRA (HIGH WATER LEVEL) symbol . If you press the WATER EXTRA (HIGH WATER LEVEL) position, the water will be pumped out of the drum down to the level that allows releasing the door lock. Then, you can open the washing machine door and add or remove laundry to or from the drum.
If the water temperature in the drum is above a certain level, this will be indicated by the flashing of the POWER SAVE function. In this case, wait for the water in the drum to cool down. When the water cools down to a suitable temperature, the function will stop flashing and the door lock will be released. Then, you can open the washing machine door and add or remove laundry to or from the drum.
3. Close the washing machine door!
4. Press the (3) START/PAUSE button.
POWER SAVE
The washing program will resume.
If you add a considerable amount of laundry during the wash, the laundry could be washed less effectively, since the washing machine initially sensed a lower weight of the load of laundry and added a smaller amount of water. Insufficient amount of water relative to the amount of laundry could also cause damage to the laundry (rubbing of dry laundry), and washing time can be longer.
Washing time will resume from the point at which the washing programme was interrupted.
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ERRORS
In case of an error or fault, the programme will be interrupted. Flashing signal lights and an acoustic signal will warn about such occurrence (see TROUBLESHOOTING TABLE), and the error will be indicated on the display (E:XX).
POWER SUPPLY FAILURE
In case of a power supply failure, the washing programme is interrupted. When power supply resumes, »PF« (Power Failure) will appear on the display unit. To resume the washing programme, press the (3) START/PAUSE button. Delay time will not be reset. Washing time will resume from the point at which the washing programme was interrupted.
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OPENING THE DOOR MANUALLY IN CASE OF A POWER OUTAGE - IN CASE OF A PROGRAM PAUSE
When the program
1
is paused or interrupted, open the filter cap using a suitable tool (flat screwdriver or a similar tool).
Washing machine
2
door can only
2x
be opened by simultaneously pulling the special lever (located at the filter) and the door handle.
Open the washing machine door
3
manually by pulling the handle towards you.
OPENING THE DOOR (PAUSE/CANCEL – CHANGE PROGRAMME)
Washing machine door can be opened, if the water level in the machine is low enough and if the water temperature is not excessively high. Otherwise, use manual (physical) interruption (see chapter INTERRUPTIONS AND CHANGING THE PROGRAMME/Manual (physical) interruption).
If there is still water in the washing machine after a power outage, make sure not to open the door before you manually drain the water from the washing machine via the pump filter (see chapter »CLEANING AND MAINTENANCE/Cleaning the pump filter«).
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MAINTENANCE & CLEANING
Before cleaning, unplug the washing machine from the power mains.
Children should not clean the washing machine or perform maintenance tasks without proper
supervision!
CLEANING THE DISPENSER TRAY
The dispenser tray should be cleaned at least twice per month.
To remove the
1
dispenser tray from the housing, press the small tab.
Clean the
2
dispenser tray under running water using a brush, and dry it. Also, remove any detergent residue from the bottom of the housing.
Do not wash the dispenser tray in a dishwasher.
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If required,
remove and clean
3
the plug cap.
Clean the plug
cap under running
4
water and replace it.
CLEANING THE WATER SUPPLY HOSE, DETERGENT
DISPENSER HOUSING, AND RUBBER DOOR GASKET
Clean the net
1
filter often under
running water.
Use a brush to
2
clean the entire
washing machine rinsing section, especially the nozzles on the upper side of the rinsing chamber.
After every wash,
3
wipe the rubber
door seal to extend its useful life.
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CLEANING THE PUMP FILTER
During cleaning, some water may be spilled. It is therefore recommended to place an absorbent
cloth on the floor.
Open the pump
1
filter cap using a suitable tool (flat screwdriver or a similar tool).
Pull out the water
2
outlet funnel before cleaning the pump filter. Rotate the pump filter slowly in the counter­clockwise direction. Pull out and remove the pump filter to allow the water to slowly drain.
Clean the pump
3
filter thoroughly under running water.
4,5
objects and impurities from the filter housing and the pump propeller. Replace the pump filter as shown in the figure and fasten it by rotating in the clockwise direction. For a good seal, the filter gasket surface should be clean.
Clean the pump filter and the in-wall water trap whenever the symbol (8) appears on the
display unit.
The pump filter must be occasionally cleaned, especially after washing very fleecy, woolly, or
very old laundry.
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Remove all and any
CLEANING THE WASHING MACHINE EXTERIOR
Always disconnect the washing machine from the power mains before cleaning.
Clean the washing machine exterior and display unit using a soft damp cotton cloth and water.
Do not use any solvents or cleaning agents that could damage the washing machine (please
observe the recommendations and warnings provided by the cleaning agent manufacturers).
Do not clean the washing machine with a jet of water!
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TROUBLESHOOTING
WHAT TO DO ...?
The washing machine shall automatically control the operation of particular functions during the washing cycle. If any irregularity is identified, this will be indicated by reporting (E:XX) on the display. The washing machine will report the error until it is switched off. Disturbances from the environment (e.g. the power grid) may result in various error reports (see TROUBLESHOOTING TABLE). In such case:
Switch off the washing machine and wait for a few seconds.
Switch on the washing machine and repeat the washing programme.
Most errors during operation can be resolved by the user (see TROUBLESHOOTING TABLE).
If the error persists, call an authorized service unit.
Repairs may only be carried out by an adequately trained person.
Repair or any warranty claim resulting from incorrect connection or use of the washing machine shall not be covered by the warranty. In such cases, the costs of repair shall be charged to the user.
The warranty does not cover the errors or failures resulting from disturbances from the
environment (lightning strike, power grid failures, natural disasters etc.).
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TROUBLESHOOTING AND ERROR TABLE
Problem/ error
Indication on the display unit and problem description
E0 Incorrect settings
E1 Temperature sensor error.
E2 Door lock error.
E3 Water filling error.
E6 Water heating error Restart the programme. If the error reoccurs,
E7 Water draining error
E9 Water detected at the bottom of
the washing machine (Total Aqua Stop system)
What to do?
Restart the programme. If the error reoccurs, call a service technician.
Inlet water too cold. Repeat the washing programme. If the washing machine reports this error again, call a service technician.
Make sure the washing machine door is closed. Unplug the power cord from the outlet; then, plug the power cord back into the outlet and switch on the washing machine. If the error reoccurs, call a service technician.
Check the following:
• is the water inlet valve open,
• is the filter on the water supply hose clean,
• is the water supply hose deformed (clipped, clogged etc.),
• is the pressure in the water mains between
0.05 and 0.8 MPa (0,5–8 bar).
Then, press the (3) START/PAUSE button to resume the programme. If the error reoccurs, call a service technician.
call a service technician.
Check the following:
• is the pump filter clean,
• is the discharge hose clogged,
• is the drain clogged,
• if the discharge hose placed is placed below the maximum and above the minimum height (see chapter »INSTALLATION AND CONNECTION/ Connecting and securing the water discharge hose«);
then, press the (3) START/PAUSE button again. If the error reoccurs, call a service technician.
Turn off the appliance and turn it back on. If the error reoccurs, call a service technician.
E10 Water level sensor error.
Unplug the power cord from the outlet; then, plug the power cord back into the outlet and switch on the washing machine. If the error reoccurs, call a service technician.
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Problem/ error
Indication on the display unit and problem description
E11 Water overflow
E12 Motor control error
What to do?
If there is water in the drum that exceeds a certain level, and an error is reported on the display unit, the washing program will be interrupted and water will be pumped out of the washing machine. Restart the programme. If the error reoccurs, call a service technician. If there is water in the drum that exceeds a certain level, and an error is reported on the display unit, while the washing machine continues to add water, close the water tap and call a service technician.
Restart the programme. If the error reoccurs, call a service technician.
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E22 Error while locking the door.
E23 Error while unlocking the door.
E36 Electronics communication failure
in the washing machine
E37 Electronics communication failure
in the washing machine
Water drain system alert.
Symbol will appear.
Unevenly distributed laundry
When the washing programme is complete, the symbol will remain lit on the display unit.
Door is closed, but it cannot be locked. Switch off the washing machine. Switch it back on and restart the washing program. If the error reoccurs, call a service technician.
Door is closed, but it cannot be unlocked. Turn off the washing machine, then turn it back on. If the error reoccurs, call a service technician. To open the door, see chapter »INTERRUPTIONS AND CHANGING THE PROGRAMME/Opening the door manually«.
Unplug the power cord from the outlet; then, plug the power cord back into the outlet and switch on the washing machine. If the error reoccurs, call a service technician.
Unplug the power cord from the outlet; then, plug the power cord back into the outlet and switch on the washing machine. If the error reoccurs, call a service technician.
Alert about reduced water flow in the pumping stage. Check the following:
• is the pump filter clean,
• is the discharge hose clogged,
• is the drain clogged,
• if the discharge hose placed is placed below the maximum and above the minimum height (see chapter »INSTALLATION AND CONNECTION/Connecting and securing the water discharge hose«).
Manually distribute the laundry and run the spinning programme. See additional description under TROUBLESHOOTING TABLE.
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Problem/ error
Indication on the display unit and problem description
cln System warning to run the Drum
Clean (Self-cleaning programme)
After the washing programme is complete, the signs »cln« and »End« will alternate on the display unit.
»PF« Power supply failure warning
(»PF«/Power Failure)
What to do?
We recommend running the Drum Clean (Self­cleaning programme).
Washing process was interrupted due to power supply failure. To restart, press the (3) START/PAUSE button.
Unresponsive display unit and all buttons
Manually (physically) stop the programme by pressing the button (1) ON/OFF/RESET and hold it for more than 3 seconds. Unplug the power cord from the outlet; then, plug the power cord back into the outlet and switch on the washing machine. If the error reoccurs, call a service technician.
Washing machine standing by, ready to resume the washing programme
The time remaining until programme completion is alternately lit and off
To resume the washing program, press the button (3) START/PAUSE, or manually (physically) stop the programme and press the button (1) ON/OFF/RESET and hold it for more than 3 seconds.
on the display unit .
Preparation for unlocking the door
Signal lights will flash on the display unit.
Wait until the process is completed. If no error is indicated after the process, then a new programme can be started. Water has to be drained. Wait for the door to unlock.
Noise and vibration
Make sure the appliance is levelled using the adjustable legs and that the jam nuts are securely tightened.
Unevenly distributed laundry or lumps of laundry in the washing machine drum can cause problems such as vibration and noisy operation. The washing machine detects such problems and the UKS* (*stability control system) will be activated. Smaller loads (e.g. one towel, one sweater, one bathrobe etc.) or clothes made of materials with special geometrical properties are virtually impossible to distribute evenly across the washing machine drum (slippers, large items etc.). This results in several attempts to redistribute the laundry, which in turn leads to longer programme duration. In extreme cases of unfavourable conditions, the programme can be completed without the spinning cycle. The UKS* (*stability control system) allows stable operation and a longer washing machine useful life.
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If the problems persist despite observing the advice above, call an authorized service technician. Repair or any warranty claim resulting from incorrect connection or use of the washing machine shall not be covered by the warranty. In this case, the user will cover the cost of repair.
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SERVICING
Before calling a service technician
When you contact a service centre, please state your washing machine's type (1), code/ID (2), model number (3), and serial number (4).
Type, code/ID, model, and serial number are indicated on the rating (type) plate located on the front side of the washing machine door opening.
In case of a defect, only use approved spare parts by authorized manufacturers.
Repair or any warranty claim resulting from incorrect connection or use of the washing machine shall not be covered by the warranty. In such cases, the costs of repair shall be charged to the user.
1 2 3 4
431 2
TYPE: PS15/XXXXX MODEL: XXXXXX.X Art.No.: XXXXXX Ser.No.: XXXXXXXX
220-240 V ~ XX Hz XX A Pmax.: XXXX W XXXX W XXXX/min X kg 0,05-0,8 MPa
Additional information, equipment and accessories for maintenance can be obtained through Hisense customer service centers.
IPX4
MADE IN SLOVENIA
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RECOMMENDATIONS FOR WASHING AND ECONOMIC USE YOUR WASHING MACHINE
Wash new coloured garments separately the first time.
Wash heavily soiled laundry in smaller amounts, with more powder detergent or with a pre-wash cycle.
Apply a special stain remover on stubborn stains before the wash. We recommend referring to STAIN REMOVAL TIPS.
With slightly soiled laundry, we recommend a programme without a pre-wash cycle, use of shorter programmes (e.g. TIME SAVE) and a lower washing temperature.
If you often wash laundry at low temperatures and with liquid detergents, bacteria may spawn which can cause odour in the washing machine. To prevent such odour, we recommend occasionally running the Drum Clean (Self-cleaning programme) (see PROGRAMME TABLE).
We recommend avoiding washing very small amounts of laundry as this will lead to excessive use of energy and poorer washing machine performance.
Loosen any folded laundry before putting it into the drum. Only use detergents for machine washing.
In case of excessive foaming in the washing machine or leak of foam through the detergent dispenser tray, the washed laundry must be rinsed thoroughly with a large amount of water. Choose a washing program, but do not add any detergent.
Add powder or liquid detergents according to the manufacturer's instructions, considering the washing temperature, washing program, how soiled the laundry is, and water hardness.
If water hardness exceeds 14 °dH, water softener should be used. Heater damage resulting from incorrect use of water softeners shall not be covered by the warranty. Check the information on water hardness with your local water supply company or authority.
Use of chlorine-based bleaches is not recommended as they can damage the heater.
Do not add hardened lumps of powder detergent into the detergent dispenser as this may clog the piping in the washing machine.
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When using thick liquid laundry care products, we recommend diluting them with water to prevent clogging the dispenser tray drain. Liquid detergents are intended for washing programmes without a prewash cycle.
At higher spinning rates, there will be less residual moisture in the laundry. As a result, drying in a tumble dryer will be more economical and faster.
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Water hardness
1 – soft < 8.4 < 1.5 < 15 < 150
2 – normal 8.4 - 14 1.5 - 2.5 15 - 25 150 - 250
3 – hard > 14 > 2.5 > 25 > 250
Check the information on water hardness with your local water supply company or authority.
°dH (°N) m mol/l °fH(°F) p.p.m.
Hardness levels
A separator/divider tab is supplied
1
with the washing machine, which allows adding liquid detergent to the main wash compartment (left compartment).
Powder and liquid detergent level
2
indicator
Symbols of detergent dispenser compartments
prewash
main wash
softening
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When using powder detergent,
3
the separator/divider tab should be lifted.
When using liquid detergent, the
4
separator/divider tab should be lowered.
We recommend adding powder detergent immediately before the washing cycle. If you add it sooner, make sure the detergent compartment in the dispenser tray is completely dry before adding the powder detergent: otherwise, the powder detergent may cake before the start of the washing process.
Pour the conditioner into the dispenser tray, into the compartment with the symbol . Observe the recommendation on the conditioner packaging.
Do not fill the conditioner compartment over the max. indication (maximum indicated level). Otherwise, the conditioner will be added to the laundry too soon, leading to poorer washing effect.
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STAIN REMOVAL TIPS
Before using special-purpose stain removers, try using the natural methods that do not harm the environment on less stubborn stains.
However, prompt action is required! Soak the stain with an absorbent sponge or a paper towel; then, rinse with cold (lukewarm) water – but never with hot water!
Stains Stain removal
Mud When the stain is dry, first scrape it off the garment before washing
Antiperspirant Before washing in the washing machine, apply liquid detergent
Tea Soak or rinse the laundry in cold water and add stain remover if
Chocolate Soak or rinse the laundry with lukewarm soapy water. Then, apply
Ink Before washing in the washing machine, apply stain removers on the
Felt tip pens Dilute some starch in water and apply it to the stain. When it dries,
Baby food (urine, mud,
food stains)
Grass Before washing in the washing machine, soak the laundry in an
Eggs Soak the garment in an enzyme-based stain remover. Soak in cold
Coffee Soak the garment in salt water. If the stain is not fresh, soak it with a
Shoe polish Apply cooking oil to the stain and rinse.
Blood Fresh stain – rinse the garment with cool water and wash it in the
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it in the washing machine. If the stain is stubborn, soak it with an enzyme-based stain remover before the wash. If the stain is not stubborn, wash the laundry with liquid detergent or powder detergent and water before the wash.
onto the laundry. Apply stain removers on any stubborn stains. Alternatively, use oxygen-based bleach for the wash.
necessary.
lemon juice and rinse.
stain. You may also use denatured alcohol. Turn the garment inside out and place a paper towel under the stain. Use the alcohol on the back side of the stain. At the end of the pro-cess, thoroughly rinse the garment.
scrape it off with a brush; then, wash the garment in the washing machine.
Before washing in the washing machine, soak the stains in lukewarm water for at least half an hour. For easier stain re-moval, add an enzyme-based stain remover.
enzyme-based stain remover. Grass stains can also be re-moved by soaking (for approx. 1 hour) in diluted lemon juice or distilled vinegar.
water for at least 30 minutes or a few hours if the stains are stubborn. Then, wash in the washing machine.
mixture of glycerine, ammonia and alcohol.
washing machine. Dried stain – soak the garment in an enzyme-based stain remover. Then, wash in the washing machine. If the stain does not vanish, try to remove it with a bleach suitable for your garment.
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Stains Stain removal
Glue, chewing gum Place the garment in a bag and put it in the freezer until the stain
hardens. Then, remove it with a blunt knife. Then, dilute the stain with a prewash stain remover and rinse thoroughly. Then, wash the laundry as usual.
Makeup Use a stain remover for the prewash; then, wash in the washing
machine.
Butter Before washing in the washing machine, apply stain remover to the
stain. Then, rinse with hot water (as hot as the fabric will al-low).
Milk Soak the garment in an enzyme-based stain remover. Soak for at
least 30 minutes or a few hours if the stains are stubborn. Then, wash in the washing machine.
Fruit juice Apply a mixture of salt and water on the stain. Leave to take effect
for a while, then rinse. You can apply sodium bicarbonate, distilled vinegar or lemon juice on the stain before washing in the washing machine. For old stains, use glycerine. After 20 minutes, rinse with cold water, then wash the laundry in the washing machine.
Wine Soak the laundry in cold water for at least 30 minutes. Also, use a
stain remover. Then, wash in the washing machine.
Wax Put the garment into the freezer until the wax hardens. Then, scrape
it off. Remove the remaining wax by placing a paper towel onto the stain, and then heat it with an iron until the paper absorbs the wax.
Sweat Before washing in the washing machine, rub liquid detergent
thoroughly into the stain.
Chewing gum Put the garment into the freezer until the chewing gum hardens.
Then, scrape it off. Then, wash in the washing machine.
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DISPOSAL
Packaging is made of environmentally friendly materials that can
be recycled, disposed of, or destroyed without any hazard to the environment. To this end, packaging materials are labelled appropriately.
The symbol on the product or its packaging indicates that the product should not be treated as normal household waste. Take the product to an authorized collection centre for waste electric and electronic equipment processing.
When disposing of the washing machine at the end of its useful life, remove all power cords, and destroy the door latch and switch to prevent the door from locking or latching (child safety).
Correct disposal of the product will help prevent any negative effects on the environment and health of people, which could occur in case of incorrect product removal. For detailed information on removal and processing of the product, please contact the relevant municipal body in charge of waste management, your waste disposal service, or the store where you bought the product.
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PROGRAM DURATION AND SPINNING RATE TABLE
Temp.
Programmes
Cotton Black 40 62
Cotton Colour 60 182
Cotton White 90 200
Mix (Mixed laundry/Synthetics)
Wool 40 50
Quick 30 20 ** 1000
Steam Refresh (Refreshment with steam)
Drum Clean (Self-cleaning programme)
Rinse & Spin (Partial programme)
Spin/Drain (Spinning rate/Drain) (Partial programme)
* Spinning rate can be changed, and the newly set rate can be up to the maximum rate ** Depending on the model
-- Cold wash
Cotton Colour (40°C, 1400 rpm) is recommended for a normally soiled cotton load at the rated load capacity.
[°C]
30 59
40
30 106
20 97
-- 94
40 184
60 129
40 117
30 114
20 63
-- 59
-- 37
-20 -
-- 112 -
-- 32 * 1200
-- 17 * 1200
NORMALCARE
(basic/default setting)
Washing time [minutes] [rpm]
233 min - 9 kg HWGA9014 225 min - 8 kg HWGA8014
SPIN
(SPINNING RATE)
** 1000
* 1200
* 120060 174
** 1000
** 80030 49
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Programmes
Temp.
[°C]
NORMALCARE
(basic/default setting)
Washing time [minutes] [rpm]
SPIN
(SPINNING RATE)
Eco 40-60 - 200 * 1200
Shirts (Shirts with steam)
Allergy Steam (Anti-allergy program with steam)
40 61
30 59
90 163
40 118
** 800
* 80060 138
Auto 30 93 * 1200
* Spinning rate can be changed, and the newly set rate can be up to the maximum rate ** Depending on the model
-- Cold wash
Low water temperature, low mains voltage and different washing loads may affect the washing
time; the remaining time displayed is adjusted accordingly during the washing process.
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INFORMATION FOR TEST INSTITUTE
ENERGY LABELLING (9 KG)
Australian standard AS/NZS 2040-1:2005 + A1:2007, A2:2009,
Washing program Cotton Colour 40°C, 1400 rpm, 9 kg cotton
Connection Cold water 20°C
Test method for noise measurement IEC-60704-2-4
Power requirement when machine turned off < 0,3 W
Power requirement for Delayed Start < 6,0 W
Power requirement when program finished < 3,0 W
A3:2010 AS/NZS 2040-2:2005 + A1:2012 AS/NZS 6400:2005 + A1:2006, A2:2006, A3:2006, A4:2010, A5:2011, A6:2013
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LOADING PROCEDURE FOR STANDARD TEST (9 KG)
Detergent, PBIS and Anti-Sudsing Agent (18 g) must be added via the detergent compartment.
When loading the machine for testing according to AS/NZS 2040:2005 it shall be loaded according to the table below. Garments are placed on top of each other in layers and the soil swatches should be placed inside the wash drum in the direction shown in the table, seen from above.
Top Swatches Swatch
35 Bath towel 1 Center 34 Pillow case 1 Right 33 Pillow case 1 Front 32 Sheet 1 Left 31 Undershort 30 T-shirt 1 Rear 29 Tablecloth 1 Right 28 Shirt 1 Front 27 Undershort 1 Rear 26 T-shirt 1 Front 25 Undershort 1 Center 24 Pillow case 1 Front 23 Sheet 1 Left 22 Wash chloths (all) 21 Bath towel 2 Right 20 Shirt 1 Center 19 T-shirt 1 Rear 18 Undershort 17 Undershort 16 Tablecloth 1 Left 15 T-shirt 1 Right 14 Bath towel 1 Left 13 Handkerchiefs (all) 12 Sheet 1 Right 11 Pillow case 1 Rear 10 T-shirt 1 Front
9 Undershort 1 Center 8 Shirt 7 Bath towel 1 Front 6 Tablecloth 1 Left 5 T-shirt 1 Front 4 Sheet 1 Right 3 Pillow case 1 Rear 2 Pillow case 1 Left 1 Bath towel 1 Right
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Total 30
placement
Illustration of loaded Wash Drum
for standard test.
35 34 33
32
4
3 2
1
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ENERGY LABELLING (8 KG)
Australian standard AS/NZS 2040-1:2005 + A1:2007, A2:2009,
A3:2010 AS/NZS 2040-2:2005 + A1:2012 AS/NZS 6400:2005 + A1:2006, A2:2006, A3:2006, A4:2010, A5:2011, A6:2013
Washing program Cotton Colour 40°C, 1400 rpm, 8 kg cotton
Connection Cold water 20°C
Test method for noise measurement IEC-60704-2-4
Power requirement when machine turned off < 0,3 W
Power requirement for Delayed Start < 6,0 W
Power requirement when program finished < 3,0 W
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LOADING PROCEDURE FOR STANDARD TEST (8 KG)
Detergent, PBIS and Anti-Sudsing Agent (16 g) must be added via the detergent compartment.
When loading the machine for testing according to AS/NZS 2040:2005 it shall be loaded according to the table below. Garments are placed on top of each other in layers and the soil swatches should be placed inside the wash drum in the direction shown in the table, seen from above.
Top Swatches Swatch
placement 33 Bath towel 1 Front 32 Pillow case 1 Rear 31 Shirt 1 Right 30 T-shirt 1 Left 29 Undershort 1 Front 28 Bath towel 27 Tablecloth 1 Rear 26 Sheet 1 Left 25 Undershort 24 T-shirt 1 Center 23 Shirt 1 Right 22 Undershort 21 Pillow case 1 Left 20 T-shirt 1 Rear 19 Undershort 18 Sheet 1 Right 17 Wash chloths (all) 16 Shirt 15 Pillow case 1 Right 14 Tablecloth 1 Left 13 Handkerchiefs (all) 12 Shirt 1 Rear 11 T-shirt 10 Undershort 1 Center
9 Bath towel 1 Front 8 Sheet 1 Left 7 Tablecloth 1 Right 6 Shirt 1 Left 5 Undershort 1 Center 4 T-shirt 1 Front 3 Pillow case 1 Rear 2 Pillow case 1 Left 1 Bath towel 1 Right
Total 25
Illustration of loaded Wash Drum
for standard test.
33 32 31
30
4
3 2
1
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LOW STANDBY MODE
If you do not run any program or choose any settings after switching on the washing machine (1) ON/OFF/RESET button (1)), the display unit will be switched off after 5 minutes and switched to stand-by mode in order to save energy. The display unit will be reactivated if you rotate the programme selector knob (2) or press the (1) ON/OFF/RESET button. In some models, the light inside the washing machine drum will also be lit. If you do not do anything for 5 minutes after the end of a programme, the display unit and the light in the drum will be switched off to save power.
P o = weighted power when off [W] < 0.5
P I = weighted power when in standby [W] < 0.5
T I = standby time [min] 5.00
Due to deviations in terms of type and amount of laundry, spinning, power supply oscillation, and environment temperature and humidity, the programme duration and power consumption values measured at the end user may differ from the ones stated in the table.
We reserve the right to any changes and errors in the instructions for use.
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en (09-21)PS15 L1 ADVANCED ENTRY AU
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