Hisense ES-G2111HC User Manual

USER MANUAL

Before using the TV, please read this manual

thoroughly and retain it for future reference.

ES-G2111HC

ENGLISH

FRANÇAIS

ESPAÑOL

USER MANUAL

Before using the TV, please read this manual

thoroughly and retain it for future reference.

ENGLISH

All material in this User Manual is the property of Hisense Company Ltd. and its subsidiaries, and is protected under US, CANADA, MEXICO and International copyright and/or other intellectual property laws. Reproduction or transmission of the materials, in whole or in part, in any manner, electronic, print, or otherwise, without the prior written consent of Hisense Company Ltd. is a violation of Hisense Company Ltd. rights under the aforementioned laws.

No part of this publication may be stored, reproduced, transmitted or distributed, in whole or in part, in any manner, electronic or otherwise, whether or not for a charge or other or no consideration, without the prior written permission of Hisense Company Ltd.

Requests for permission to store, reproduce, transmit or distribute materials may be made to one of the following addresses:

USA: Hisense USA Corporation

7310 McGinnis Ferry Road Suwanee, GA 30024

CANADA: Hisense Canada Co., Ltd

2283 Argentia Road, Unit 16 Mississauga, ON, Canada L5N 5Z2

MEXICO: Hisense Mexico S. de R.L. de C.V.

Blvd. Miguel de Cervantes Saavedra No 301 Torre Norte Piso 2, Col. Ampliación Granada Miguel Hidalgo, Ciudad de México, C.P. 11520

Hisense, and any and all other Hisense product names, Company Ltd. and its subsidiaries. All other trademarks are the property of their respective holders.

logo’s, slogans or marks are registered trademarks of Hisense

Disclaimer Page

**Notwithstanding anything to the contrary, including in any or all descriptions, representations, statements or other communications related to this Hisense device (hereinafter “Device”) made in any form whatsoever and at any time, some or all of the pre-installed, or subsequently installed Application Services may not be available or capable of functioning as intended by the provider of the Application Services in any or all usage areas for reasons outside of Hisense’s control, including but not limited to, Internet access, local service limitations, etc. Any purchase or use of the Device, including any Application Se an as-available basis without warranties of any kind, either expressed or implied, that the Application Service will be uninterrupted or error-free, including but not limited to vagaries of weather, disruption of Service, acts of God, warranties of title, local or regional limitations, no infringement, NOR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. No advice or information given by Hisense, providers, affiliates, or contractors or their respective employees shall create such a warranty. Hisense specifically disclaims responsibility for any or all Application Services from functioning at any time, and by purchasing the Device, you accept without any claim on Hisense. You are solely responsible for providing an active and working connection to the Internet, along with any and all hardware and/or software necessary to use the Hisense Device as intended.

Disclaimer: Images throughout this document are for illustrative purposes only and may differ from the actual product.

rvices, is purely at the user’s risk. Application Services are provided on

such disclaimer

Contents

Live TV

Channel Scan..................................................................................................................................... 4

Channel List........................................................................................................................................4

Favorite............................................................................................................................................... 5

Connection

Establishing a Wired Internet Connection..........................................................................................8

Establishing a Wireless Internet Connection..................................................................................... 8

Connecting Bluetooth Devices........................................................................................................... 9

Using HDMI&CEC.............................................................................................................................. 9

Connecting a Digital Audio System to Use eARC/ARC.................................................................. 10

Connecting an AV device, a PC or a Game Console with an HDMI cable......................................10

Connecting USB Devices............................................................................................................... 11

Multi-screen

Screen Sharing................................................................................................................................. 12

Content Sharing................................................................................................................................12

Smart Functions

Getting Familiar with the Home Screen...........................................................................................14

Using Voice Control......................................................................................................................... 15

Media................................................................................................................................................ 17

Apps..................................................................................................................................................19

Installing Mobile App to Control your TV......................................................................................... 20

Picture and Sound

Adjusting the Picture Quality............................................................................................................21

Game Mode Settings....................................................................................................................... 24

Adjusting the Sound Quality.............................................................................................................24

Accessibility and System

Accessibility...................................................................................................................................... 28

Using Parental Control..................................................................................................................... 28

Configuring Device Preferences Settings........................................................................................ 29

Configuring Advanced System Settings...........................................................................................30

Troubleshooting

Picture Issues................................................................................................................................... 34

Sound Issues.................................................................................................................................... 34

Network Issues................................................................................................................................. 35

External Device Connection Issues................................................................................................. 35

Apps..................................................................................................................................................36

Contents

Media Files....................................................................................................................................... 36

Voice Control Issues........................................................................................................................ 36

Other Issues..................................................................................................................................... 37

Using the E-Manual

Launching the E-Manual.................................................................................................................. 38

Using the Buttons in the E-Manual..................................................................................................38

Live TV

Channel Scan

You can scan channels automatically or manually.

Note:

• Antenna/cable function may not be applicable in some models/countries/regions.

Auto Scan

Automatically scan for channels to view programmes from your TV source.

> Channels

If no TV channels were saved before, you will be prompted to do a channel search.

In Live TV, > Channels > Auto Channel Scan

Before you select Auto Channel Scan, you can press > Channels > Tuner Mode to select Antenna or Cable.

Manual Scan

In Live TV, > Channels > Manual Scan

Type in a channel to add it manually to your TV.

Channel List

Displaying the channel list

In Live TV, press button on the remote to display the Channel List menu.

Live TV

Favorite

Viewing your favorite list

Press button to call out the Channel list, and the channel list appears on the right side of the screen. Press button and select green icon and then press button, a heart-shaped icon will appear next to your favorite channel on ANTENNA/CABLE list, and the favorite channel will

appear in the favorite list.

Live TV

If you want to remove favorite channels, Press button and select green icon and then press button, a heart-shaped icon will disappear on ANTENNA/CABLE list.

Note:

• These steps should be operated under TV inputs.

• Before you edit the favorite lists,complete channel scan first.

Connection

Establishing a Wired Internet Connection

Connecting to a wired (Ethernet) network

Press button to select icon to enter Network & Internet.

To get access to the Internet in a wired way, it is recommended to use a modem or router that supports Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP automatically provide the IP address, subnet mask, gateway, and DNS, so you don't have to enter them manually. Most home networks already have DHCP.

See the illustration below.

Establishing a Wireless Internet Connection

Connecting to a wireless network

Press button to select icon, and select Network & Internet > Wi-Fi

To connect to an available wireless network, make sure that you have the wireless router’s SSID and password before attempting to connect.

To get access to the Internet in a wireless way:

1. Turn on your Wi-Fi.

2. The list of networks will display automatically.

3. Select a wireless network from the list, input the password.

4. If the network connection does not appear in the list, select See all to display all the list, or select Add new network to input a Wi-Fi name, select the type of security mode, and enter password.

Connection

Connecting Bluetooth Devices

Connecting a Bluetooth device

To pair a Bluetooth device, such as Bluetooth headphones, speakers, keyboards, mouse or even moblie devices:

1. Before pairing your Bluetooth devices, make sure they're in pairing mode and put devices within range of the TV. To put your Bluetooth devices in pairing mode, refer to the user manual of devices.

Press button to select icon, and select Remotes & Accessories > Add accessory to put the TV in pairing mode. A list of available Bluetooth devices will be displayed.

3. Select the desired device from the list, then follow the onscreen instructions. If you are prompted to enter a passcode, refer to the user manual of the device. After pairing is completed, the device is connected and is stored to the TV.

Note:

• You need to unpair a paired device first if the maximum number of paired devices was reached.

Listening to the TV through Bluetooth devices

1. Pair the Bluetooth audio devices using the TV’s Bluetooth function. Refer to the user manual of your audio device such as Bluetooth speaker, sound bar and headphones for detailed connection steps and usage.

Press button to select icon, select Sound > Audio Output, and then select the Bluetooth option to listen to the audio through bluetooth devices.

Note:

• Compatibility issues may occur depending on the Bluetooth device.

• The TV and Bluetooth device may disconnect depending on the distance between them.

Using HDMI&CEC

Use the TV's remote to control external devices that are connected to the TV by an HDMI cable. The external devices need to support HDMI&CEC function.

Connecting an external device through HDMI&CEC function

Press button to select icon, and select Inputs > HDMI control.

1. Set HDMI control to On.

2. Connect an HDMI&CEC compliant device to the TV.

3. Turn on the connected external device. The device is automatically connected to the TV. After connection is finished, you can access the menu of the connected device on your TV screen using your TV remote and control the device.

Enabling device auto power off

Press button to select icon, and select Inputs > Device auto power off.

Set to On to turn off CEC compatible external devices when the TV is turned off.

Enabling TV auto power on

Press button to select icon, and select Inputs > TV auto power on.

Connection

Set to On to turn on the TV when CEC compatible external devices is turned on.

Note:

• HDMI cables must be used to connect HDMI&CEC compatible devices to your TV.

• The HDMI&CEC feature of the connected device must be turned on.

• If you connect an HDMI device that is not HDMI&CEC compatible, all the HDMI&CEC control features do not work.

• Depending on the connected HDMI device, the HDMI&CEC control feature may not work.

• The HDMI&CEC feature are supported One Touch Play, Routing Control, System Standby, Device OSD Name Transfer, Remote Control Pass Through, Give Device Power Status, System Audio Control.

Connecting a Digital Audio System to Use eARC/ARC

If you’d like to use the Enhanced Audio Return Channel (eARC) / the Audio Return Channel (ARC) feature to have sound sent from the TV back down an HDMI cable to a digital sound system, you can connect to the HDMI (eARC/ARC) port of your TV.

By using this feature, you will also be able to control the sound system with your TV remote instead of using multiple remotes for each device.

After the connection:

1. Power on the sound system.

Press button to select icon, and select Sound > Audio Output > eARC/ARC. If the device supports eARC function, first select Sound > eARC to set it to On.

Note:

• It works only when the TV is connected to the audio receiver that supports the eARC/ARC function.

• If the device has an Input Selector feature then make sure to change it to TV.

• When this port is used as the eARC/ARC function, it can be used as signal input when a DVD is connected to amplifier and the amplifier is connected to the TV at the same time. (Some amplifiers may not support series connection.)

Connecting an AV device, a PC or a Game Console with an HDMI cable

You can connect an AV device, a PC or a Game Console with an HDMI cable.

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