Hiseeu PoE Security Camera System Instruction Manual

PoE Security Camera System

Guick Guide

CONTENTS

PACK AGE C O NT ENT S

PRO DU C TS RE VIE W

Camer a Detai ls

NVR D etail s

Syste m Conne ction

Syste m Wizar d

Syste m Login

Inter net Con necti on

How To Setup Vi deo Rec ord?

24/7 Vi deo Record

Motio n Detec t Recor ding

HOW T O P LAY B AC K V IDE O?

HOW T O B AC K UP VI DE O?

ADD N EW CAM ERA O R REP LAC E D EF ECT IVE CA ME R A

RES TO RE TO FACTORY SE T TI NG

EXP LA N ATIO N OF ICO NS

REM OT E A CC ESS ON M OBI LE DEV IC E

REM OT E A CC ESS ON P C C LIE NT

FA Q23

1.What ’s the warra nty?

2.How to m odify NV R pa ssword?

3.What s hould I d o if I forg et my pas sword?

4.How to fi nd my NV R’ serial numb er?

5.How to c hange m y camer a’s n ame?

6.What i f the har d drive i s full?

7.How to g et moti on aler ts on my ph one?

8.What s hould I d o if I got to o many pu sh notifications f rom App?

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PACKAGE CONTENTS

8 Channel NVR PoE Camera

Wired Mouse

HDMI Cable

Power Adapter for NVR

Remote Control

CAT5e Ethernet Cable

(with RJ 45 Waterproof Connector)

Ethernet Cable

Quick Guide

PRODUCTS REVIEW

NVR Details

ON/OFF

PoE Video Input

Ethernet Port

DC In

Camera Details

LED

HD Lens

Nigth Vision

System Connection

!

Please test the camera before installation.

1

Connect Cameras to NVR box by CAT5e Ethernet Cable provided.

VGA Output

USB Port

Audio Output

HD Output

Installation Hole

Stand

DC In

BNC Video Output

2

Hook NVR box to TV monitor via HDMI cable provided.

3

Hook NVR box to Network via Ethernet cable provided.

4

Connect NVR’s mouse and power on the NVR by original power adapter

System Wizard

1

Hit “No more hints” to exist system wizard.

2

Mobile APP name is “XMeye”, you can scan the “APP” QR Code to download it or go to
Google Play/APP store to download it.

System Login

1

Default password is blank (no password)

2

If you don’t want to set “Security Question”, please reboot the NVR by press the ON/OFF button.

Internet Connection

1

Please connect NVR box to Router via Network Cable;

2

Right-Click Mouse Navigate to Main Menu > Network > Enable DHCP;

3

After that, please go to “Net Service”, if the “Cloud Status” shows online, means NVR is online and
ready for remote access.

※

If the “Cloud Status” shows “Probing DNS”, please reboot NVR device by press ON/OFF button.
If the problem remains, please contact the vendor.

How to setup video record?

24/7 Video Record

Please right-click mouse navigates to Main Menu > Record Conf.

Tips:

① You can customize schedule recording based on your needs
② Default Setting is for Channel 1, hit “Advanced” > ”Copy”, Copy the settings to other channels.

Motion Detect Recording

Please right-click mouse navigates to Main Menu > Alarm > Intelligent Alert > Tick of “Enable”.

Tips:

① The device will be only recording when motion detected.
② Please Tick off “Mobile Reported” if you need alert push to Mobile APP.

Default Setting is for Channel 1, hit “Advanced” > ”Copy”, Copy the settings to other channels.③

How to playback video?

1

Right-Click Mouse, hit “Playback”, Or go to Main Menu > Playback

2

Select Channel, Period, date, then click “OK”

CUSTOMER SUPPORT

Amazon: [e-mail]
Aliexpress: [e-mail]
Web: www.hiseeu.com
Tel: [phone]

※Please read this quick guide thoroughly before using and keep it well for future reference.

How to backup video?

1

Insert your USB Device to NVR’s USB port.

2

Right-Click Mouse, navigates to Main Menu > System > Backup.

3

NVR will Detect available USB device. Click “Backup”.If your USB Device didn’t show up,
click “Detect”.

4

Select the video Files> Choose Backup format > Start.
Please choose “MP4”, it’s compatible with most of video player.

Warning Sticker

※If there is any part missing or damaged,please contact Hiseeu support.

Screw

(For Hard Drive)

Screw Sets

(For Camera)

Add new camera or replace defective camera

1

Please connect camera to NVR box via Ethernet cable, make sure camera and NVR are powered.

2

Right-click mouse > Quick Set (Normally NVR will be configuring automatically)

3

If your camera still not connected, please manual add as below.

a) Click “Search”, NVR will search camera with same IP segment, then select the new
camera’s IP address
b) Select an empty Channel for the new camera (for example #5), then click “Add”
c) After configuration successful, click “Apply” to save settings then click “Exit”.

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Restore to Factory Setting

Please right-click mouse navigates to Main Menu > Advanced > Restore.

Tick of “Select all” > Click “OK”

Play/Pause

Stop

Fast Reverse

Previous Frame

Previous Video

Repeat to play all the videos
recorded on the selected day

Start/End video cutting

Reverse to play

Play in slow motion

Fast Forward

Next Frame

Next Video

Full Screen

Backup

Remote Access on Mobile Device

Download Mobile APP “XMeye” from “Google Play” or “APP Store”.

XMeye iOS Android

1

Open the APP and follow on screen instruction to register an account by your email.

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2

Click “+”to add device > Advanced.

Device Name:

Name Your Device as You Like.

Serial Number:

Click the “Scan” icon to Scan NVR’s QR Code. (Navigate to Main Menu > Advanced > Version)

User Name:

admin

Password:

Input your NVR login password.

Remote Access on PC Client

Please contact vendor for PC Client download Link and video instruction.

1

Download PC Client “VMS” and installed.

2

Remain the default User Name and Password. Click “SIGN IN”.

3

Navigate to “Device Manager”.

4

Manual Add.

5

Navigate to Home > Live View.

Device Name:

Name Your Device as You Like.

Serial Number:

Click the “Scan” icon to Scan NVR’s QR Code. (Navigate to
Main Menu > Advanced > Version)

User Name:

admin

Password:

Input your NVR login password.

FAQ

Q1. What’s the warranty?

All of our products with 2-year warranty, any difficulties please contact the vendor.

Q2. How to modify NVR password?

Please Right-Click Mouse Navigates to Main Menu > System > Account > Modify Password.

Q3. What should I do if I forget my password?

Please Click Forget Password > Forget Answer, you will get the “CAPTCHA” QR code.

*

Open the mobile APP “XMeye”, click “+” icon > Forget Your Device Password (FIND PWD).

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Scan the “CAPTCHA” QR code, you will get a super passcode.

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Use the super passcode to login your device and modify password. (If device ask for old

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password, let it blank)

Q4. How to find my NVR’ serial number?

Please right-click mouse navigates to Main Menu > Advanced > Version.

Q5. How to change my camera’s name?

Please Right-Click mouse navigates to Main Menu > System > Display > Channel Title “Set”.

Q6. What if the hard drive is full?

Hard drive will overwrite itself when it’s full. You also can format hard drive by navigate to Main
Menu > Advanced > HDD info > Format.

Q7. How to get motion alerts on my phone?

Please make sure “Motion Detect” was setup properly and enabled “Mobile Report” (Refer to

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Motion Detect Recording in Page 07).
Open “XMeye” mobile App, navigate to Alarm > Alarm Push > Enable “Allow Notifications”.

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Q8. What should I do if I got too many push notifications from App?

Please right-click mouse navigates to Main Menu > Alarm > Intelligent Alert.

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Customize “Sensitivity”, “Region” and “Period” settings, set alerts for certain areas and period

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to reduce unnecessary alerts.

Green: Regular Recording
Red: Alarm Recording

4

Select Record Type > Select Channel > Set the Time > Click Add

Explanation of Icons

Channel’s Name

Recording

Mute/Unmute

Human Shape Detected(Default)

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Motion Detected(Default)

Play the video recorded for latest 5 minutes

Face Detected(Display only after enabling)

Video Feed Loss Detected(Display only after enabling)

Camera Blocked Detected(Display only after enabling)

Shenzhen Hiseeu Technology Co., Ltd

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