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Hope Industrial Systems, Inc.
User Manual
19” Panel Mount Industrial Monitor
Model No. HIS-ML19-_ _ _D
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TABLE OF CONTENTS
Safety and Reg u latory Information ............................................................. 3
Warning ............................................................................................. 3
FCC Notice ........................................................................................ 3
Using the LCD Displa y ................................................................................. 4
Setting the Timing Mode .................................................................... 4
OSD and Power Lock Settings .......................................................... 4
Adjusting the Screen Image ......................................................................... 5
Main Menu Controls ..................................................................................... 6
Installation Instructions ............................................................................... 9
Preparing for Installation .................................................................... 9
Installation into Panel ....................................................................... 10
Touchscreen Driver Installation ................................................................ 11
Cleaning ....................................................................................................... 12
Resistive Touchscreen model .......................................................... 12
Tempered Anti-Reflective Glass Window ........................................ 12
Acrylic Window................................................................................. 12
Video Troubleshooting ............................................................................... 13
Drawings ...................................................................................................... 14
Specifications .............................................................................................. 16
Compliance ...................................................................................... 17
Warranty Statement .................................................................................... 19
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Safety and Regulatory Information
Warning
To prevent fire or shock hazard, do not expose the unit to rain or moisture. Dangerously
high voltages are present inside the unit. Do not disassemble the unit. Refer servicing to
qualified personnel only.
This equipment is not intende d fo r use in critica l applications where its failure to operate
would create immediate life threatening circumstances. Applications including, but not
limited to, nuclear reactor control, aerospace navigation systems and life support systems
are not appropriate for this product.
This product is intended to be mounted in a suitable cabinet or other enclosure. NEMA 4,
4x or 12 ratings are applicable only when properly installed in a like rated enclosure.
This product is a UL Reco g n ized Component and must be use d with a listed computer.
FCC Notice
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used
in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense. Any changes
or modifications not expressly approved by the grantee of this device could void the user’s authority to operate the device.
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Using the LCD Display
Setting the Timing Mode
Setting the timing mode of your computer graphics adapter (or other video source) is important
for maximizing the quality of the screen image and for minimizing eye strain. The timing
mode consists of the resolution (example 1280 x 1024) and refresh rate (or vertical frequency;
example 60 Hz). After setting the timing mode, use the OSD (On-screen Display)
controls to adjust the screen image.
For the best picture quality set your LCD display timing mode to:
VESA 1280 x 1024 @ 60Hz
Please refer to the computer graphics adapter manufacturer’s manual for instructions on
setting the resolution and timing mode. In Microsoft Windows ME/200/XP, these settings
may be found at this location:
Control Panel > Display > Settings
WARNING: Do not set the graphics card in your computer to exceed the maximum refresh rate of
75Hz; doing so may result in permanent damage to your LCD display.
OSD and Power Lock Settings
o OSD Lock: Press and hold [1] and the up arrow for 10 seconds. If any buttons are pressed
the message OSD Locked
will display for a few seconds.
o OSD Unlock: Press and hold [1] and the up arrow again for 10 seconds.
o Power Button Lock: Press and hold [1] and the down arrow for 10 seconds. If the power
button is pressed the message Power Button Locked will display for 5 seconds. With or
without this setting, after a power failure, your LCD display’s power will automatically turn
ON when power is restored.
o Power Button Unlock: Press and hold [1] and the down arrow again for 10 seconds.
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Adjusting the Screen Image
Use the buttons on the rear control panel to display and adjust the On-Screen Display (OSD) controls which display on the screen. Do the following to adjust the screen image:
1. To display the Main Menu, press button [1].
NOTE: All OSD menus and adjustment screens disappear automatically after about 15
seconds. This is adjustable through the OSD timeout setting in the Setup Menu
2. To select a control you want to adjust, press ▲ or ▼ to scroll up or down the Main Menu.
3. After the control is selected, press button [2]. A control screen like the one shown below
appears.
4. To adjust the control, press the up ▲ or ▼ buttons.
5. To save the adjustments and exit the menu, press button [1] twice
The following tips may help you optimize your display:
o Adjust your computer's graphic card so that it outputs a video signal 1280 x 1024 @ 60 Hz
to the LCD display. (Look for instructions on "changing the refresh rate" in your graphic
card's user guide.)
o If necessary, make small adjustments using H POSITION and V POSITION until the screen
image is completely visible. (The black border around the edge of the screen should barely
touch the illuminated "active area" of the LCD display.)
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Main Menu Controls
Adjust the menu items shown below by using the up ▲ and down ▼ buttons.
Control
Explanation
Indicator Light The indicator light on the rear of the monitor glows blue when the
display is powered on and receiving a valid video signal; yellow when the display is
in power-save mode.
Auto Image Adjust
automatically sizes, centers, and fine tunes the video signal to
eliminate waviness and distortion.
This feature may also be accessed by pressing [2] outside of the OSD menu.
NOTE: Auto Image Adjust works with most common video cards. If this
function does not work on your LCD display, lower the video refresh rate to 60 Hz
and set the resolution to 1280 x 1024 (or other compatible resolution listed in this
manual).
Contrast adjusts the difference between the image background (black level) and
the foreground (white level).
This feature may also be accessed by pressing ▲ outside of the OSD menu.
Brightness adjusts background black level of the screen image.
This feature may also be accessed by pressing ▼ outside of the OSD menu.
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Control
Explanation
Color A d just provides several color adjustment modes, including preset color
temperatures and a User Color mode which allows independent adjustment of
red (R), green (G), and blue (B). The factory setting for this product is 6500K
(6500 Kelvin).
o
sRGB
– This is quickly becoming the industry standard for color management, with support included in many of the latest applications. Enabling this
setting allows the LCD display to more accurately display colors the way
they were originally intended. Enabling the sRGB setting will cause the
Contrast and Brightness adjustments to be disabled.
o
9300K
– Adds blue to the screen image for cooler white (used in most office
settings with fluorescent lighting).
o
6500K
– Adds red to the screen image for warmer white and richer red.
o
5400K
- Adds green to the screen image for a darker color.
o User Color – Individual adjustments for red (R), green (G), and blue (B).
o To select color (R, G or B) press button [2]
o To adjust selected color, press ▲ or down ▼
Information displays the timing mode (video signal input) coming from the graph-
ics card in the computer.
See your graphics card’s user guide for instructions on changing the resolution
and refresh rate (vertical frequency).
Manual Image Adjust displays the Manual Image Adjust menu.
o H./V. Position moves the screen image left or right and up or down.
o Horizontal Size adjusts the width of the screen image.
o Fine Tune sharpens the focus by aligning text and/or graphics with pixel
boundaries. NOTE: Try the Auto Adjust function before using the Fine Tune
control.
o Sharpness adjusts the clarity and focus of the screen image.
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Control
Explanation
Setup Menu displays the menu shown below.
o Language Select allows you to choose the language used in the menus and
control screens.
o Resolution Notice advises of the optimal resolution to use.
o OSD Position allows you to move the on-screen display menus and control
screens
o OSD Timeout sets the length of time an on-screen display screen is dis-
played. For example, with a “15 second” setting, if a control is not pushed
within 15 seconds, the display screen disappears.
o OSD Background allows you to turn the On-Screen-Display background on
or off.
Memory Recall returns the adjustments back to factory settings if the display is
operating in a factory Preset Timing Mode listed in the Specifications of this manual. Note: This control does not affect changes made with the User Color control,
Language Select or Power Lock setting.
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Installation Instructions
Preparing for Installation
Important! Perform the following steps BEFORE Installation of the monitor into the
panel.
1. Ensure that sufficient power is available.
2. Ensure that sufficient space is available to allow for proper airflow into and out of the unit.
3. Ensure that the air temperature around the unit (top and bottom) will not exceed the rated
specifications of the unit.
The maximum rated temperature of the HIS-ML19 is 45°C (113°F) when
properly ventilated with moving air across the back of the unit– consult the
factory for installation instructions when continuous 24/7 operation exceeds 40
°C (104°F).
Remember that heat rises – the temperature at the top of the cabinet wi ll be
much hotter than at the bottom whe n th e air is not circulating.
Also, remember that even though this product is designed to operate at
45
°
C with proper ventilation, the life span of an y electronic device is shortened when it is consi stently operated at high temperatures. Therefore it is
wise to take steps to keep the temperature of the ambient air around the
unit as low as possible.
4. Ensure that the ambient humidity of the air around the unit does not exceed the rated
specifications for the unit
The maximum rated humidity for the HIS-ML19 is 90% non-condensing
5. If the display will be mounted far from the computer using long cables or extender devices ,
the full configuration should be bench-tested prior to final installation for easy troubleshooting.
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Installation into Panel
1. Refer to the drawing below.
2. Locate position in panel for mounting of the monitor. Assure that there is adequate space
begin the panel. Allow extra space (0.5 in. behind and on each side) for air ventilation.
3. Cut a rectangular hole in the panel. Clean and deburr. Dimensions: 17.85” (454mm) W
x 14.44” (367mm) H ; +/- .020”
4. Separate the rear collar from the unit by removing the 12 nuts.
5. Insert the unit into the front of the panel and re-attach the collar.
6. Tighten
all
12 nuts to a torque of 24 inch-pounds to assure a water-tight seal between the
poron bezel gasket on the monitor and equipment panel. HIS will not assume liability for
damage to internal electronics due to improper installation.
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Touchscreen Driver Installation
The enclosed CD-ROM contains documentation and drivers for all major operating systems
(touchscreen models only). To assure you have the most current information, check the following
Internet address:
http://HISmonitors.com/Touchscreen_Drivers.htm
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Cleaning
Resistive Touchscreen model
Any standard glass cleaner can be used to clean the touchscreen. Always spray the glass cleaner
on the cloth or towel and then clean the touchscreen. Glass cleaner sprayed directly on the monitor could possibly leak inside a non-sealed unit and cause damage. Vinegar or ammonia will not
hurt the touchscreen. Again, spray the cloth and then clean the touchscreen.
Tempered Anti-Reflective Glass Window
Use any standard glass cleaner as long as there is no abrasive or oily content. The anti-reflective
coatings are physically part of the surface of the glass and resist degradation to the Military Specifications.
Acrylic Window
The acrylic front window can be cleaned in the same manner as the touchscreen or glass window.
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Video Troubleshooting
Blank Screen After installing the power cable and connecting video cable to a PC, the
monitor displays a blank screen.
• Press the power button and check to see if the power LED is lit.
• If the LED is not lit, make sure the PC is powered on. Make sure all
cables are connected.
• If the LED stays yellow, check to see if the PC is in the power saving
mode by pressing any keys on the keyboard. When the display is
powered on and receiving a video signal, the LED will be blue.
Rolling / Unstable Screen
• Press “Auto Adjust” function on OSD menu.
• Make sure the PC display resolution is not set greater than
1280x1024 at 60hz.
• Make sure the PC display resolution matches one of the factory-
preset timings in this manual.
• Change the PC display resolution to 1280x1024 at 60hz.
• Reset the monitor to the factory setting.
Screen is not perfect
• Make sure the PC display resolution matches one the factory preset
timings shown in this manual.
• Recall factory setting. Refer to panel controls and OSD functions in
this manual.
• Fine-tune the picture by performing Manual Image Adjustments. Re-
fer to OSD functions in this manual.
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Drawings
Front View
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Bottom and Rear View (showing cutout dimens i ons)
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Specifications
Display
Type
Thin-film transistor (TFT) Active Matrix Liquid Crystal
Size
19.0” diagonal
Image size
14.81” (376.32mm) x 11.87” (301.06mm)
Native resolution
SXGA (1280 x 1024) @ 60 Hz
Plug and Play
DDC1/2B compatible
Minimum resolution
VGA (640 x 480)
Pixel pitch
0.294mm (H) x 0.294 mm (V)
Number of colors
16.7M (24 bit)
Viewing Angle (Hori/Vert)
170° / 160°, typical
Brightness (white)
300 nits (cd/m2) min
Contrast ratio
1000:1 min.
Back light
4 CCFTs (Cold Cathode Fluorescent Tube);
50,000 hours, half-life; replaceable
Screen protector (when
not shipped with touchscreen)
Tempered glass to ANSI-Z97.1 SPEC; AR coated on both
sides; 98% Transmission of light; 99% Reduction of glare;
53% UV blocking; 30% NIR Blocking
Video
Input connector
HD-15
Input signal format
RGB analog (0.7/1.0 Vp-p, 75 ohms), separate sync
Horizontal scan 30kHz – 82kHz
Vertical scan 50 Hz – 75 Hz
Supported Video Stan-
dards
1280 x 1024 @ 60, 75 Hz
1024 x 768 @ 60, 70, 75 Hz
800 x 600 @ 56, 60, 72, 75 Hz
640 x 480 @ 60, 75 Hz
720 x 400 @ 70 Hz
Response rate (typical) 5 ms, typical
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Electrical
Power Input
100–240 VAC, 50-60 Hz (autoswitch)
Power consumption
35 watts, typical
Power management
DPMS/energy star, < 1W
Environmental
Temperature
0-45°C (consult factory for installation instructions when con-
tinuous 24/7 operation exceeds 40°C)
Humidity
20% to 90% non-condensing
Shock
30g (1/2 sine, 11 msec.)
Vibration
0.006 inch p-p 15-57Hz, 1.0g 57-640Hz sine
Altitude
Operating: up to 10,000 feet; Non-operating: up to 40,000
feet
Functional
Panel controls (rear
access)
Power (soft), 1, DOWN, UP, 2
OSD (On Screen Display)
controls
Auto Image Adjust, Contrast, Brightness, Color Adjust, In-
formation, Manual Image Adjust, Setup, Memory Recall
Touch screen option
Elo Touch Systems AccuTouch 5-wire resistive syste m;
emulates a mouse; Serial RS-232 or USB interface to host
computer (both interfaces included)
Compliance
Electrical
UL 60950 3rd Edition / cUL recognized component;
FCC Class A; CE
Environmental
RoHS
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Enclosure
Type
Panel mount; rear collar compresses gasket against panel,
held by 12 M5 studs
Panel rating
NEMA 12/4/4X (with proper installation) – built to IP65 standards
Physical
Depth
2.43” (61.6 mm) behind panel maximum
Bezel
Powder Coated Carbon steel, black or Stainless Steel
Front bezel outside di-
mensions
19.0” (482.6mm) W x 15.7” (398.8mm) H x 0.28” (7.1mm)
thick (not including gasket)
Cutout dimensions
17.85” (453.4mm) W x 14.44” (366.8mm) H ; +/- .020”
Net weight
17 lbs.
Shipping weight
21 lbs.
VGA Pin assignment
Pin No. Signal Pin No. Signal
1
Red
9
No pin
2
Green
10
Ground
3
Blue
11
Ground
4
Ground
12
SDA
5
Ground
13
H. sync
6
Ground
14
V. sync
7
Ground
15
SCL
8
Ground
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Warranty Statement
Who is Covered?
This warranty covers the purchaser of this product only and is not transferable without our written consent.
What Does This Warranty Cover and What is the Period of Coverage?
The warranty remains in force for a three year period beginning on the date we invoice you for the product
unless it is a keyboard, for which the warranty period is one year. If HIS repairs or replaces a product under
warranty, its warranty term is not extended.
What Will We Do to Correct Problems and How Do You Get Service?
We will repair or replace (at our sole option) any part of the unit which proves to be defective. Replacement
parts may be new or refurbished and will meet the same specifications of the original parts or unit. We will
return the product to you, by the shipping method we choose in the U.S.A. at our expense. You must pay
for shipments to locations outside of the U.S.A. In order to receive warranty service you must get prior approval from HIS. To request warranty service you can telephone us at 678-762-9790 or send an email to
service@HISmonitors.com. If we determine that warranty service is needed we will give you a Return Material Authorization (RMA) number. This RMA number must be conspicuously marked on the outside of the
shipping box. HIS will not accept shipments not accompanied by the RMA number. You must ship or deliver the product to HIS Freight prepaid.
Pixel Faults
Permanently dark or bright pixels can happen to TFT displays. Five or less permanently dead pixels (out of
1.3 million) do not make a good case for exchanging the unit. Please contact our Customer Service Department if the number of pixel faults exceeds the above-mentioned figure.
What Does This Warranty Not Cover?
This warranty does not cover equipment which has been damaged due to misuse, abuse or accident such
as: operating the equipment outside of published specifications; exposure to chemicals or gasses not covered by specified NEMA standards; displaying fixed images for long periods of time resulting in afterimage
effects; improper or unauthorized repair by anyone other than HIS or a service agency authorized by HIS to
perform such repairs; fire, flood, “acts of God”, or other contingencies beyond the control of HIS.
HIS’ RESPONSIBILI TY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR AND REPLACEMENT AS SET
FORTH IN THIS WARRANTY STATEMENT
. HIS SHALL NOT BE LIABLE FOR DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL,
OR OTHER TYPES OF DAMAGES RESULTING FROM THE USE OF ANY
HIS PRODUCT OTHER THAN THE LIABILITY STATED
ABOVE
. THESE WARRANTIES ARE IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO
, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT
ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU
. You are cautioned
that the performance of this product can be affected by many factors, such as system configuration, software, application, and operator control of the system. It is your responsibility to determine suitability of this
product for your purpose and application.
Hope Industrial Systems
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Hope Industrial Systems, Inc.
1325 Northmeadow Parkway
Suite 100
Roswell, GA 30076
www.HISmonitors.com
Publication ML19D January 2008 2008 Hope Industrial Systems, Inc.
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