Hirschmann SPIDER Premium Line User Manual

Installation SPIDER-PL

Release 03 08/2016

Technical support

https://hirschmann-support.belden.eu.com

User Manual

Installation
Industrial Ethernet Rail Switch

SPIDER Premium Line

The naming of copyrighted trademarks in this manual, even when not specially indicated, should
not be taken to mean that these names may be considered as free in the sense of the trademark
and tradename protection law and hence that they may be freely used by anyone.

© 2016 Hirschmann Automation and Control GmbH

Manuals and software are protected by copyright. All rights reserved. The copying, reproduction,
translation, conversion into any electronic medium or machine scannable form is not permitted,
either in whole or in part. An exception is the preparation of a backup copy of the software for
your own use.

The performance features described here are binding only if they have been expressly agreed
when the contract was made. This document was produced by Hirschmann Automation and
Control GmbH according to the best of the company's knowledge. Hirschmann reserves the right
to change the contents of this document without prior notice. Hirschmann can give no guarantee
in respect of the correctness or accuracy of the information in this document.

Hirschmann can accept no responsibility for damages, resulting from the use of the network
components or the associated operating software. In addition, we refer to the conditions of use
specified in the license contract.

You can get the latest version of this manual on the Internet at the Hirschmann product site
(www.hirschmann.com).

Hirschmann Automation and Control GmbH
Stuttgarter Str. 45-51
72654 Neckartenzlingen
Germany
Tel.: [phone]

SPIDER-PL

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Contents

Safety instructions 5

About this Manual 10

Key 10

1 Description 11

1.1 General device description 11

1.2 Device name and product code 12

1.3 Device view 14

1.3.1 Front view 14

1.4 Power supply 16

1.5 Ethernet ports 16

1.5.1 Pin assignments 17

1.6 Display elements 18

1.6.1 Device state 18

1.6.2 Port state 19

2 Configuration interface 20

2.1 USB interface 20

3 Signal contact 21

4 Installation 22

4.1 Checking the package contents 22

4.2 Mounting the device 23

4.2.1 Installing the device onto the DIN rail 23

4.2.2 Mounting on a flat surface 24

4.3 Grounding the device 25

4.4 Installing an SFP transceiver (optional) 26

4.5 Connecting the terminal block 27

4.6 Operating the device 28

4.6.1 Installing terminal blocks, switching on the supply
voltage 28

4.6.2 Connecting data cables 28

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5 Configuration (optional) 29

5.1 Configuration readout 33

6 Monitoring the ambient air temperature 34

7 Maintenance and service 35

8Disassembly 36

8.1 Removing an SFP transceiver (optional) 36

8.2 Removing the device 37

9 Technical data 38

A Further Support 51

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Safety instructions

 General safety instructions

You operate this device with electricity. Improper usage of the device
entails the risk of physical injury or significant property damage. The
proper and safe operation of this device depends on proper handling
during transportation, proper storage and installation, and careful
operation and maintenance procedures.
 Before connecting any cable, read this document, and the safety

instructions and warnings.

 Operate the device with undamaged components exclusively.
 The device is free of any service components. In case of a damaged

or malfunctioning the device, turn off the supply voltage and return the
device to Hirschmann for inspection.

 Certified usage

Use the device solely for the application cases described in the
Hirschmann product information, including this manual.
Operate the device solely according to the technical specifications.

See “Technical data” on page 38.

 Installation site requirements

 When you are selecting the installation location, make sure you

observe the climatic threshold values specified in the technical data.

 Operate the device at the specified ambient temperature (temperature

of the ambient air at a distance of 2 inches (5 cm) from the device) and
at the specified relative humidity exclusively.

 Use the device in an environment with a maximum pollution degree

that complies with the specifications in the technical data.

 Install the device in a fire enclosure according to EN 60950-1.



Qualification requirements for personnel

 Only allow qualified personnel to work on the device.
Qualified personnel have the following characteristics:

 Qualified personnel are properly trained. Training as well as practical

knowledge and experience make up their qualifications. This is the
prerequisite for grounding and labeling circuits, devices, and systems
in accordance with current standards in safety technology.

 Qualified personnel are aware of the dangers that exist in their work.
 Qualified personnel are familiar with appropriate measures against

these hazards in order to reduce the risk for themselves and others.

 Qualified personnel receive training on a regular basis.

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 Device casing

Only technicians authorized by the manufacturer are permitted to open
the housing.
 Never insert pointed objects (narrow screwdrivers, wires, etc.) into the

device or into the connection terminals for electric conductors. Do not
touch the connection terminals.

 Keep the ventilation slits free to ensure good air circulation.

See “General technical data” on page 38.

 Install the device in the vertical position.
 At ambient temperatures > 140 °F (60 °C):

The surfaces of the device housing may become hot. Avoid touching
the device while it is operating.

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 Requirements for connecting electrical wires

Before connecting the electrical wires, always verify that the
requirements listed are complied with.

General requirements for connecting electrical wires
The following requirements apply without restrictions:

 The electrical wires are voltage-free.
 The cables used are permitted for the temperature range of the application case.
 Relevant for North America:

Use 60/75 or 75 °C copper (Cu) wire only.

Requirements for connecting the signal contact
The following requirements apply without restrictions:

 The voltage connected complies with the requirements for a safety extra-low voltage

(SELV) as per IEC/EN 60950-1.

 The connected voltage is limited by a current limitation device or a fuse.

Observe the electrical threshold values for the signal contact.

See “General technical data” on page 38.

Requirements for connecting the supply voltage
The following requirements apply without restrictions:
All of the following requirements are complied with:

 The supply voltage corresponds to the voltage specified on the type plate of the device.
 The power supply conforms to overvoltage category I or II.
 The power supply has an easily accessible disconnecting device (e.g., a switch or a plug).

This disconnecting device is clearly identified. So in the case of an emergency, it is clear
which disconnecting device belongs to which power supply cable.

 The power supply cable is suitable for the voltage, the current and the physical load.

Hirschmann recommends a wire diameter of 0.5 mm² to 0.75 mm² (AWG20 up to AWG18).

The following requirements apply alternatively:

Relevant when the device is supplied via 1 voltage input:
Alternative 1 The power supply complies with the requirements for a limited power source

(LPS) as per EN 60950-1.

Alternative 2 Relevant for North America:

The power supply complies with the requirements as per NEC Class 2

Alternative 3 All of the following requirements are complied with:

 The power supply complies with the requirements for a safety extra-low

voltage (SELV) as per IEC/EN 60950-1.

 Supply with DC voltage:

A fuse suitable for DC voltage is located in the plus conductor of the power
supply.
The minus conductor is on ground potential. Otherwise, a fuse is also
located in the minus conductor.
Regarding the properties of this fuse:

See “General technical data” on page 38.

 Supply with AC voltage:

A fuse is located in the outer conductor of the power supply.
The neutral conductor is on ground potential at both voltage inputs.
Otherwise, a fuse is also located in the neutral conductor.
Regarding the properties of this fuse:

See “General technical data” on page 38.

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 National and international safety regulations

Verify that the electrical installation meets locally or nationally applicable
safety regulations.

 CE marking

The labeled devices comply with the regulations contained in the following
European directive(s):

2011/65/EU (RoHS)
Directive of the European Parliament and of the Council on the restriction
of the use of certain hazardous substances in electrical and electronic
equipment.

2014/30/EU (EMC)
Directive of the European Parliament and the council for standardizing the
regulations of member states with regard to electromagnetic
compatibility.

In accordance with the above-named EU directive(s), the EU conformity
declaration will be at the disposal of the relevant authorities at the
following address:

Hirschmann Automation and Control GmbH
Stuttgarter Str. 45-51
72654 Neckartenzlingen
Tel.: [phone]

The device can be used in the industrial sector.

 Interference immunity: EN 61000-6-2
 Emitted interference: EN 55022

Warning! This is a class A device. This device can cause interference in
living areas, and in this case the operator may be required to take
appropriate measures.

Note: The assembly guidelines provided in these instructions must be
strictly adhered to in order to observe the EMC threshold values.

 LED or laser components

LED or LASER components according to IEC 60825-1 (2014):
CLASS 1 LASER PRODUCT
CLASS 1 LED PRODUCT

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 FCC note:

This device complies with part 15 of the FCC rules. Operation is subject
to the following two conditions: (1) this device may not cause harmful
interference; (2) this device must accept any interference received,
including interference that may cause undesired operation.
Appropriate testing has established that this device fulfills the
requirements of a class A digital device in line with part 15 of the FCC
regulations.
These requirements are designed to provide sufficient protection against
interference when the device is being used in a business environment.
The device creates and uses high frequencies and can also radiate these
frequencies. If it is not installed and used in accordance with this
operating manual, it can cause radio transmission interference. The use
of this device in a residential area can also cause interference, and in this
case the user is obliged to cover the costs of removing the interference.

 Recycling note

After usage, this device must be disposed of properly as electronic waste,
in accordance with the current disposal regulations of your county, state,
and country.

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About this Manual

The “Installation” user manual contains a device description, safety
instructions, a description of the display, and the other information that you
need to install the device.

Key

The symbols used in this manual have the following meanings:

 Listing

 Work step



Subheading

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1 Description

1.1 General device description

The SPIDER-PL devices are designed for the special requirements of
industrial automation. They meet the relevant industry standards, provide
very high operational reliability, even under extreme conditions, and also
long-term reliability and flexibility.
The devices allow you to set up switched industrial Ethernet networks that
conform to the IEEE 802.3 standard.

You have numerous options of combining the device characteristics. You can
determine the possible combinations using the configurator which is
available in the Belden E-Catalog (www.e-catalog.beldensolutions.com) on
the web page of the device.

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1.2 Device name and product code

The device name corresponds to the product code. The product code is
made up of characteristics with defined positions. The characteristic values
stand for specific product properties.

Item Characteristic Characteri

stic value

Description

1 ... 9 Product SPIDER-PL SPIDER Premium Line
10 (hyphen) –
11 Data rate 2 10/100 Mbit/s

4 10/100/1000 Mbit/s

12 Power over Ethernet

(PoE)

0 without PoE support

13 (hyphen) –
14 ... 17 Number

Twisted pair ports

01T1
04T1
05T1
06T1
07T1
08T1

18 ... 19 Optical fiber port 1 M2 DSC multimode socket for

100 Mbit/s F/O connections

S2 DSC singlemode socket for

100 Mbit/s F/O connections

M4 ST multimode socket for

100 Mbit/s F/O connections

O6 SFP slot for

100/1000 Mbit/s F/O connections

Z6 SFP slot for

100 Mbit/s F/O connections

99 without

20 ... 21 Optical fiber port 2 M2 DSC multimode socket

for 100 Mbit/s F/O connections

S2 DSC singlemode socket

for 100 Mbit/s F/O connections

Z6 SFP slot for

100 Mbit/s F/O connections

99 without

22 ... 23 Optical fiber port 3 Z6 SFP slot for

100 Mbit/s F/O connections

99 without

24 Temperature range T Extended −40 °F ... +158 °F

(−40 °C ... +70 °C)
Derating

a

E Extended

with Conformal
Coating

−40 °F ... +158 °F
(−40 °C ... +70 °C)

Table 1: Device name and product code

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25 ... 26 Certificates and

declarations

Z9 CE, FCC, EN61131
Y9 Z9 + cUL61010
WV WU + EN50121-4 + E1
WW WU + IEC61850, IEEE1613 + EN50121-4

27 ... 28 Customer-specific

version

HH Hirschmann standard
HK Voltage terminal with spring

29 ... 30 Configuration HH Hirschmann standard

HV Extended voltage range

(48 V DC, 24 V AC)

a. For device variant SPIDER-PL-20-06T1Z6Z6Z6TZ9HHHH, the maximum permitted

ambient air temperature has to be reduced to 140 °F (60 °C).

Item Characteristic Characteri

stic value

Description

Table 1: Device name and product code

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1.3 Device view

1.3.1 Front view

Front view using example of device variants SPIDER-PL-40...

SPIDER-PL-40-08T1...

1 LED display elements for device status
2 6-pin, pluggable terminal block for power supply and signal contact
3 ... 6 4 × RJ45 socket for 10/100/1000 Mbit/s Twisted Pair connections
7USB interface
8 Rail lock gate for DIN rail mounting
9 ... 12 4 × RJ45 socket for 10/100/1000 Mbit/s Twisted Pair connections

SPIDER-PL-40-05T1...

1 LED display elements for device status
2 6-pin, pluggable terminal block for power supply and signal contact
3 ... 7 5 × RJ45 socket for 10/100/1000 Mbit/s Twisted Pair connections
8USB interface
9 Rail lock gate for DIN rail mounting

SPIDER-PL-40-01T1...

1 LED display elements for device status
2 6-pin, pluggable terminal block for power supply and signal contact
3 LED display elements for port status
4 RJ45 socket for 10/100/1000 Mbit/s Twisted Pair connections
5 SFP slot for 100/1000 Mbit/s F/O connections
6 Rail lock gate for DIN rail mounting

2

3

4

5

6

2

3

4

5

6

7

8

1

9

SPIDER-PL-40-05T1...

SPIDER-PL-40-01T1...

1

7

2

3

4

5

6

8

SPIDER-PL-40-08T1...

1212

1111

1010

9

1

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Front view using example of device variants SPIDER-PL-20...

SPIDER-PL-20-08T1...

(depending on the device variant)
1 LED display elements for device status
2 6-pin, pluggable terminal block for power supply and signal contact
3 LED display elements for port status
4 depending on device variant

 DSC multimode socket for 100 Mbit/s F/O connections
 DSC singlemode socket for 100 Mbit/s F/O connections

5 ... 6 2 × RJ45 socket for 10/100 Mbit/s twisted pair connections
7 USB interface
8 Rail lock gate for DIN rail mounting
9 ... 14 6 × RJ45 socket for 10/100 Mbit/s twisted pair connections

SPIDER-PL-20-06T1...

1 LED display elements for device status
2 6-pin, pluggable terminal block for power supply and signal contact
3, 5, 7 LED display elements for port status
4, 6, 8 SFP slot for 100 Mbit/s F/O connections
9 USB interface
10 Rail lock gate for DIN rail mounting
11 ... 16 6 × RJ45 socket for 10/100 Mbit/s twisted pair connections

SPIDER-PL-20-04T1...

1 LED display elements for device status
2 6-pin, pluggable terminal block for power supply and signal contact
3 ... 6 4 × RJ45 socket for 10/100 Mbit/s twisted pair connections
7 depending on device variant

 ST multimode socket for 100 Mbit/s F/O connections
 DSC multimode socket for 100 Mbit/s F/O connections
 DSC singlemode socket for 100 Mbit/s F/O connections

8 USB interface
9 Rail lock gate for DIN rail mounting

SPIDER-PL-20-06T1...

SPIDER-PL-20-04T1

...

SPIDER-PL-20-08T1...

1010

9

14

14

13

12

12

1111

1

7

2

3

4

5

6

8

1

1616

1515

1414

1313

1212

1111

9

2

4

5

6

7

8

1010

3

2

3

4

5

6

7

8

9

1

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1.4 Power supply

You have the following options to supply your device with voltage:

 Power supply via a 6-pin terminal block

A 6-pin terminal block is available for the power supply to the device.
You will find more information here:

See “Installing terminal blocks, switching on the supply voltage” on
page 28.

1.5 Ethernet ports

You can connect end devices and other segments to the device ports using
twisted pair cables or optical fibers (F/O).
You find information on pin assigments for making patch cables here:

“Pin assignments” on page 17

 10/100/1000 Mbit/s twisted pair port

This port is an RJ45 socket.
The 10/100/1000 Mbit/s twisted pair port offers you the ability to connect
network components according to the IEEE 802.3 10BASE-T/100BASE­TX/1000BASE-T standard.
This port supports:

 Autonegotiation
 Autopolarity
 Autocrossing (if autonegotiation is activated)
 1000 Mbit/s half duplex, 1000 Mbit/s full duplex
 100 Mbit/s half-duplex mode, 100 Mbit/s full duplex mode
 10 Mbit/s half-duplex mode, 10 Mbit/s full duplex mode

 10/100 Mbit/s twisted pair port

This port is an RJ45 socket.
The 10/100 Mbit/s twisted pair port offers you the ability to connect
network components according to the IEEE 802.3 10BASE-T/100BASE­TX standard.
This port supports:

 Autonegotiation
 Autopolarity
 Autocrossing (if autonegotiation is activated)
 100 Mbit/s half-duplex mode, 100 Mbit/s full duplex mode
 10 Mbit/s half-duplex mode, 10 Mbit/s full duplex mode

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 100/1000 Mbit/s F/O port

This port is an SFP slot.
The 100/1000 Mbit/s F/O port offers you the ability to connect network
components according to the IEEE 802.3 100BASE-FX/1000BASE­SX/1000BASE-LX standard.
This port supports:

 1000 Mbit/s full duplex when using a Gigabit Ethernet SFP transceiver
 100 Mbit/s half duplex, 100 Mbit/s full duplex when using a Fast

Ethernet SFP transceiver

 100 Mbit/s F/O port

The 100 Mbit/s F/O port offers you the ability to connect network
components according to the IEEE 802.3 100BASE-FX standard.
This port supports:

 100 Mbit/s half-duplex mode, 100 Mbit/s full duplex mode

State on delivery:

 100 Mbit/s, full duplex

1.5.1 Pin assignments

RJ45 Pin 10/100 Mbit/s 1000 Mbit/s

MDI mode

1 TX+ BI_DA+
2TX− BI_DA−
3 RX+ BI_DB+
4 — BI_DC+
5— BI_DC−
6RX− BI_DB−
7 — BI_DD+
8— BI_DD−

MDI-X mode

1 RX+ BI_DB+
2RX− BI_DB−
3 TX+ BI_DA+
4 — BI_DD+
5— BI_DD−
6TX− BI_DA−
7 — BI_DC+
8— BI_DC−

1
2
3
4
5
6
7
8

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1.6 Display elements

After the supply voltage is switched on, the device performs a self-test.
During this process, various LEDs light up.

1.6.1 Device state

These LEDs provide information about conditions which affect the operation
of the whole device.

LED Display Color Activity Meaning

Power Supply voltage — None Supply voltage is too low

Yellow Lights up Device variants with redundant power

supply:
Supply voltage 1 or 2 is on

Green Lights up Device variants with redundant power

supply:
Supply voltages 1 and 2 are on

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1.6.2 Port state

These LEDs display port-related information.

SP
(data rate)

Color Activity Meaning

— None Device detects an invalid or missing

link
Yellow Flashes 1 time a period 10 Mbit/s connection
Yellow Flashing 2 times a

period

100 Mbit/s connection

Yellow Flashes 3 times a

period

1000 Mbit/s connection

LS/DA
(link status/data)

Color Activity Meaning

— None Device detects an invalid or missing

link
Green Lights up Device detects a valid link
Green flashing Device is transmitting and/or

receiving data
yellow/greenFlashing alternately Update of the configuration via the

USB interface

SPSP

LS/DALS/DA

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2 Configuration interface

2.1 USB interface

The USB interface allows you to connect the a storage medium. This is for
transfering configuration data.

The USB interface has the following properties:

 Connectors: type A
 Supports the USB master mode
 Supports USB 2.0
 Supplies current of max. 500 mA
 Voltage not potential-separated

1

2

3

4

Pin
1
2
3
4

Function
VCC (VBus)

- Data
+ Data
Ground (GND)

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3 Signal contact

The potential-free signal contact (relay contact, closed circuit) reports
through a break in contact:

 The failure of at least one supply voltage.
 The device is not operational.
 Connection failure to at least one port.

The link state can be masked for each port using the configuration. In the
state of delivery, link monitoring is inactive.

Figure Pin Function

1 + 24 V DC
2FAULT
30 V
40 V
5FAULT
6 + 24 V DC

+24 V

+24 V

0 V

0 V

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4 Installation

The devices have been developed for practical application in a harsh
industrial environment.
On delivery, the device is ready for operation.

Perform the following steps to install and configure the device:

 Checking the package contents
 Mounting the device
 Installing an SFP transceiver (optional)
 Connecting the terminal block
 Operating the device
 Connecting data cables
 Configuration (optional)

4.1 Checking the package contents

Proceed as follows:
 Check whether the package includes all items named in the section

“Scope of delivery” on page 46.

 Check the individual parts for transport damage.

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4.2 Mounting the device

You have the following options for mounting your device:

 Installing the device onto the DIN rail
 Mounting on a flat surface

4.2.1 Installing the device onto the DIN rail

Prerequisite:
The device is for mounting on a 35 mm DIN rail in accordance with DIN EN

60715.

Proceed as follows:

 Slide the upper snap-in guide of the device into the DIN rail.
 Use a screwdriver to pull the rail lock gate downwards.
 Snap in the device by releasing the rail lock slide.

2

1

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4.2.2 Mounting on a flat surface

Proceed as follows:
 Attach the wall mounting plate to a flat surface of the wall using screws.

You will find the dimensions necessary for mounting the device in the
illustration.

 Mount the device on the wall mounting plate. Insert the upper snap-in

guide of the device into the rail and press it down against the rail until it
snaps into place.

 Two models of wall mounting plates are available.

See “Accessories” on page 48.

20

0.8

25

1

52,7

2.07

35

1.38

O

6,5

0.26

42

1.65

57,5

2.26

35,75

1.41

24,25

0.95

O

6,5

0

.26

35

1.38

mm
inch

20

0.8

25

1

52,7

2.07

35

1.38

O

6,5

0.26

72

2.83

87,5

3.44

65,75

2.59

54,25

2.14

O

6,5

0.26

35

1.38

mm
inch

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4.3 Grounding the device

Prerequisite:

 Use a wire diameter for the ground conductor that is no smaller than the

diameter of the supply voltage connection, however of at least 0.5 mm²
(AWG20).

Proceed as follows:
 Ground the device via the ground screw.

The grounding screw is located on the topside as shown in the illustration.

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4.4 Installing an SFP transceiver (optional)

Prerequisite:

 Use only Hirschmann SFP transceivers which are suitable for usage with

the device.

See “Accessories” on page 48.

Proceed as follows:

 Remove the protection cap from the SFP transceiver.
 Push the transceiver with the lock closed into the slot until it latches in.

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4.5 Connecting the terminal block

The supply voltage can be connected redundantly. Both inputs are
uncoupled. There is no distributed load. With redundant supply, the power
supply unit with the higher output voltage supplies the device on its own. The
supply voltage is electrically isolated from the housing.

For the supply voltage to be connected, perform the following steps:

 Remove the power connector from the device.
 Connect the wires according to the pin assignment on the device with the

clamps.

Note: With a non-redundant supply of the supply voltage, the device reports
the loss of a supply voltage. You can prevent this message by applying the
supply voltage via both inputs, or by changing the configuration.

WARNING

ELECTRIC SHOCK

Connect only a supply voltage that corresponds to the type plate of your
device.
Never insert sharp objects (small screwdrivers, wires, etc.) into the
connection terminals for electric conductors, and do not touch the terminals.
Observe the maximum values for the contact load of the signal contact.

Failure to follow these instructions can result in death, serious injury,
or equipment damage.

Figure Pin Function

1 + 24 V DC
2FAULT
30 V
40 V
5FAULT
6 + 24 V DC

+24 V

+24 V

0 V

0 V

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4.6 Operating the device

Perform the following steps to start up the device:

 Installing terminal blocks, switching on the supply voltage
 Connecting data cables

4.6.1 Installing terminal blocks, switching on the supply
voltage

 By connecting the supply voltage via the terminal block, you start the

operation of the device.

4.6.2 Connecting data cables

Note the following general recommendations for data cable connections in
environments with high electrical interference levels:

 Keep the length of the data cables as short as possible.
 Use optical data cables for the data transmission between the buildings.
 When using copper cables, provide a sufficient separation between the

power supply cables and the data cables. Ideally, install the cables in
separate cable channels.

 Verify that power supply cables and data cables do not run parallel over

longer distances, and that ideally they are installed in separate cable
channels. If reducing the inductive coupling is necessary, verify that the
power supply cables and data cables cross at a 90° angle.

 Use shielded cables (SF/UTP cables as per ISO/IEC 11801:2002).

 Connect the data cables according to your requirements.

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29

5 Configuration (optional)

With its default settings, the device is ready for operation ex works.
You have the option to change the settings according to your requirements
using the USB interface.
You will find the configuration parameters in a separate overview.

See table 2 on page 31.

Prerequisite:
Install the Switch Programming Tool on your computer. You can download
the software for free on the internet from the Hirschmann product pages:

www.hirschmann.com/en/QR/SPIDER-PL-Downloads .

Proceed as follows:

 Connect a storage medium to your PC.
 Start the Switch Programming Tool.

 Select your device variant from the drop-down list “Device Type”.

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 Modify the parameters in the highlighted areas according to your

requirements.

 Save the configuration file to the storage medium.

 Disconnect the storage medium from your PC.

 You have changed the settings according to your requirements. Transfer

the configuration data to your device by following these steps:

 Make sure the device is switched off.
 Connect the storage medium to the device.
 Switch on the device.

 The SPIDER device reads the csv file on the storage medium and adopts

the settings. During this time, the LED “LS/DA” flashes alternately in
yellow/green.

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Parameter Values Default values Comment

global PSU alarm PSU 1/2 enabled / disabled PSU 1 / 2 enabled

Aging time Aging time in s 300 s
QoS 802.1p mapping VLAN Priority 0 ... 7

Traffic Class 0 ... 3

VLAN Priority
0
1
2
3
4
5
6
7

Traffic Class
1
0
0
1
2
2
3
3

QoS DSCP mapping DSCP value 0 ... 63

Traffic Class 0 ... 3

See table 3.

per port Flow control enabled / disabled disabled

Port admin state enabled / disabled enabled
Jumbo frames enabled / disabled disabled Only on GE ports
Broadcast storm protection enabled / disabled disabled Ingress filtering
Broadcast storm threshold 0% ... 100% 100%
Multicast storm protection enabled / disabled disabled Ingress filtering
Multicast storm threshold 0% ... 100% 100%
QoS Trust Mode untrusted, trustDot1p, trustIpDscp trustDot1 This also includes VLAN 0 mode for

Profinet applications.
Port based priority 0 .. 7 0
Link alarm enabled / disabled disabled

Table 2: Configuration parameters

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per TP port Autonegotiation enabled / disabled enabled

Speed 100 Mbit/s, 10 Mbit/s 100 Mbit/s Only if autonegotiation is disabled,

no forced mode 1000 Mbit/s
Duplex mode FDX / HDX FDX Only if autonegotiation is disabled
Autocrossing enabled / disabled enabled Only if autonegotiation is disabled
MDI state MDI-X MDI-X Only if autonegotiation is disabled
EEE enabled / disabled disabled Only for GE ports

per Fiber
port

Duplex mode FDX / HDX FDX

d2/d1 0 1 2 3 4 5 6

0: 1001233
1: 1001233
2: 1002233
3: 1002233
4: 101223
5: 101223
6: 101223
7: 101223
8: 001233
9: 001233

Table 3: DSCP mapping table

Table 2: Configuration parameters

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5.1 Configuration readout

You have the option to read out the configuration using a storage medium.
Proceed as follows:

 Create a text file in the root directory of the storage medium.
 Rename the text file to “ShowRunningConfiguration.txt”.
 Connect the storage medium to the device.
 Restart the device by disconnecting the power supply for a moment.

 When the text file “ShowRunningConfiguration.txt” in the root directory

of the device is found, the device creates a file with the current
configuration.

 You will find this file in the root directory of the storage medium under the

name “RunningConfig.txt”.

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6 Monitoring the ambient air temperature

Operate the device below the specified maximum ambient air temperature
exclusively.

See “General technical data” on page 38.

The ambient air temperature is the temperature of the air at a distance of 2 in
(5 cm) from the device. It depends on the installation conditions of the device,
e.g. the distance from other devices or other objects, and the output of
neighboring devices.

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7 Maintenance and service

 When designing this device, Hirschmann largely avoided using high-wear

parts. The parts subject to wear and tear are dimensioned to last longer
than the lifetime of the product when it is operated normally. Operate this
device according to the specifications.

 Relays are subject to natural wear. This wear depends on the frequency

of the switching operations. Check the resistance of the closed relay
contacts and the switching function depending on the frequency of the
switching operations.

 Depending on the degree of pollution in the operating environment, check

at regular intervals that the ventilation slots in the device are not
obstructed.

Note: You will find information about the complaints and returns procedures
on the Internet under

http://www.beldensolutions.com/en/Service/Repairs/index.phtml .

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8 Disassembly

8.1 Removing an SFP transceiver (optional)

Proceed as follows:

 Pull the SFP transceiver out of the slot by means of the opened lock.
 Close the SFP transceiver with the protective cap.

1

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8.2 Removing the device

Proceed as follows:

 Disconnect the data cables.
 Disable the supply voltage.
 Disconnect the terminal blocks.
 Disconnect the grounding.
 Insert a screwdriver horizontally below the housing into the locking gate.
 Without tilting the screwdriver, pull the locking gate down and tilt the

device upwards.

WARNING

ELECTRIC SHOCK

Disconnect the grounding only after disconnecting all other cables.

Failure to follow these instructions can result in death, serious injury,
or equipment damage.

2

1

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9 Technical data

 General technical data

Dimensions
W × H × D

SPIDER-PL-20... See “Dimension drawings” on

page 39.

SPIDER-PL-40...

Power supply Rated voltage range DC 9.6 V DC ... 32 V DC

9.6 V DC ... 60 V DC
Rated voltage range AC 18 V AC ... 30 V AC
Connection type 6-pin terminal block for the

supply voltage
Power loss buffer > 10 ms
Back-up fuse ≤ 4 A, slow blow

“FAULT”
signal contact

Switching current max. 1 A, SELV
Switching voltage max. 60 V DC or max. 30 V AC,

SELV

Climatic
conditions during
operation

Ambient air temperature

a

a. Temperature of the ambient air at a distance of 2 inches (5 cm) from the device

−40 °F ... +158 °F

(−40 °C ... +70 °C)

Derating

b

b. For device variant SPIDER-PL-20-06T1Z6Z6Z6TZ9HHHH, the maximum permitted

ambient air temperature has to be reduced to 140 °F (60 °C).

Humidity 10 % ... 95 %
Air pressure minimum 700 hPa

(+9842 ft; +3000 m)

Climatic
conditions during
storage

Ambient air temperature

a

−40 ºF ... +185 ºF

(−40 ºC ... +85 ºC)
Humidity 10 % ... 95 %

(non-condensing)
Air pressure minimum 700 hPa

(+9842 ft; +3000 m)

Pollution degree 2
Protection classes Laser protection Class 1 in compliance with IEC

60825-1
Degree of protection IP40

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 Dimension drawings

Figure 1: Dimensions of device variants SPIDER-PL-20...

SPIDER-PL-20-04T1...

135

5.3

39

1.5

9,9

0.3

mm

inch

113

4.4

4,2

0.1

18

0.7

135

5.3

56

2.2

9,9

0.3

SPIDER-PL-20-08T1...

135

5.3

56

2.2

9,9

0.3

SPIDER-PL-20-06T1...

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Figure 2: Dimensions of device variants SPIDER-PL-40...

18

0.7

113

4.4

4,2

0.1

mm
inch

135

5.3

49

1.9

9,9

0.3

SPIDER-PL-40-08T1...

SPIDER-PL-40-05T1...

135

5.3

39

1.5

9,9

0.3

SPIDER-PL-40-01T1...

135

5.3

39

1.5

9,9

0.3

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 EMC

EMC interference emission Standard

applications

a

a. EN 61131-2, CE, FCC – applies to all devices

Merchant Navy

b

b. Merchant Navy – applies to devices with the approval codes WU, U9, UY, UX, UT, VU

Railway
applications
(trackside)

c

c. EN 50121-4 – applies to devices with the approval codes UT, T9, TY, VT, R9, RT, RY

Sub-station
applications

d

d. EN 61850-3, IEEE 1613 – applies to devices with the approval codes V9, VY, VU, VT, R9

Radiated emission

EN 55022 Class A Class A Class A Class A
GL Guidelines — EMC 1 — —
FCC 47 CFR Part 15 Class A Class A Class A Class A
EN 61000-6-4 Fulfilled Fulfilled Fulfilled Fulfilled

Conducted emission

EN 55022 Supply connection Class A Class A Class A Class A
GL Guidelines Supply connection — EMC 1 — —
FCC 47 CFR Part 15 Supply connection Class A Class A Class A Class A
EN 61000-6-4 Supply connection Fulfilled Fulfilled Fulfilled Fulfilled
EN 55022 Telecommunication

connections

Class A Class A Class A Class A

EN 61000-6-4 Telecommunication

connections

Fulfilled Fulfilled Fulfilled Fulfilled

EMC interference immunity Standard

applications

a

Marine
applications

b

Railway
applications
(trackside)

c

Sub-station
applications

d

Electrostatic discharge

EN 61000-4-2
IEEE C37.90.3

Contact discharge ±4kV ± 6kV ± 6kV ±8kV

EN 61000-4-2
IEEE C37.90.3

Air discharge ±8kV ±8kV ±8kV ±15kV

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Electromagnetic field

EN 61000-4-3 10 V/m 10 V/m 20 V/m 10 V/m
IEEE 1613 — — — 35 V/m

Fast transients (burst)

EN 61000-4-4
IEEE C37.90.1

Supply connection ± 2 kV ± 2 kV ± 2 kV ± 4 kV

EN 61000-4-4
IEEE C37.90.1

Data line ±4kV ±4kV ± 2kV ±4kV

Voltage surges - DC supply connection

EN 61000-4-5 line/ground ± 2 kV ± 2 kV ± 2 kV ± 2 kV
IEEE 1613 line/ground — — — ± 5 kV
EN 61000-4-5 line/line ± 1 kV ± 1 kV ± 1 kV ± 1 kV

Voltage surges - data line

EN 61000-4-5 line/ground ± 1 kV ± 1 kV ± 2 kV ± 2 kV

Conducted disturbances

EN 61000-4-6 150 kHz ... 80 MHz 10 V 10 V 10 V 10 V

Damped vibration – DC supply connection

EN 61000-4-12
IEEE C37.90.1

line/ground — — — 2.5 kV

EN 61000-4-12
IEEE C37.90.1

line/line — — — 1 kV

Damped oscillation - data line

EN 61000-4-12
IEEE C37.90.1

line/ground — — — 2.5 kV

EN 61000-4-12 line/line — — — ± 1 kV

Pulse magnetic fields

EN 61000-4-9 — — 300 A/m —

EMC interference immunity Standard

applications

a

Marine
applications

b

Railway
applications
(trackside)

c

Sub-station
applications

d

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Stability Standard

applications

a

Marine
applications

b

Railway
applications
(trackside)

c

Sub-station
applications

d

IEC 60068-2-6, test Fc Vibration 5 Hz ... 8.4 Hz with

0.14 in. (3.5 mm)
amplitude

2 Hz ... 13.2 Hz
with

0.04 in. (1 mm)
amplitude

— 2 Hz ... 9 Hz with

0.12 in. (3 mm)
amplitude

8.4 Hz ... 150 Hz
with 1 g

13.2 Hz ... 200 Hz
with 0.7 g

— 9 Hz ... 200 Hz

with 1 g

— — — 200 Hz ... 500 Hz

with 1.5 g

IEC 60068-2-27, test Ea Shock 15 g at 11 ms — — 10 g at 11 ms

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 Network range

Note: The line lengths specified for the transceivers apply for the
respective fiber data (fiber attenuation and BLP/dispersion).

Product
code
M-SFP-...

Wave
length

Fiber System

attenuatio
n

Example
for F/O
line length

a

a. including 3 dB system reserve when compliance with the fiber data is observed

Fiber
attenuatio
n

BLPb/
dispersion

b. Using the bandwidth length product is inappropriate for expansion calculations.

-SX/LC... MM 850 nm 50/125 µm 0-7.5 dB 0-550 m 3.0 dB/km 400 MHz×km

-SX/LC... MM 850 nm 62.5/125 µm 0-7.5 dB 0-275 m 3.2 dB/km 200 MHz×km

-MX/LC
EEC

MM 1310 nm 50/125 µm 0-12 dB 0-1.5 km 1.0 dB/km 800 MHz×km

-MX/LC
EEC

MM 1310 nm 62.5/125 µm 0-12 dB 0-500 m 1.0 dB/km 500 MHz×km

-LX/LC... MM 1310 nm

c

c. With F/O adapter compliant with IEEE 802.3-2002 clause 38 (single-mode fiber offset-

launch mode conditioning patch cord)

50/125 µm 0-10.5 dB 0-550 m 1.0 dB/km 800 MHz×km

-LX/LC... MM 1310 nm

c

62.5/125 µm 0-10.5 dB 0-550 m 1.0 dB/km 500 MHz×km

-LX/LC... SM 1310 nm 9/125 µm 0-10.5 dB 0-20 km

d

d. Including 2.5 dB system reserve when compliance with the fiber data is observed

0.4 dB/km 3.5 ps/(nm×km)

-LX+/LC... SM 1310 nm 9/125 µm 5-20 dB 14-42 km 0.4 dB/km 3.5 ps/(nm×km)

-LH/LC... LH 1550 nm 9/125 µm 5-22 dB 23-80 km 0.25 dB/km 19 ps/(nm×km)

-LH+/LC LH 1550 nm 9/125 µm 15-30 dB 71-108 km 0.25 dB/km 19 ps/(nm×km)

-LH+/LC LH 1550 nm 9/125 µm 15-30 dB 71-128 km 0.21 dB/km
(typically)

19 ps/(nm×km)

Table 4: Fiber port 1000BASE-FX (SFP fiber optic Gigabit Ethernet Transceiver)

Product
code
M-SFP­BIDI...

Wave
length
TX

Wave
length
RX

Fiber System

attenuat
ion

Example
for F/O
line
length

a

a. including 3 dB system reserve when compliance with the fiber data is observed

Fiber
attenuatio
n

Dispersion

Type A
LX/LC
EEC

SM 1310 nm 1550 nm 9/125 µm 0-11 dB 0-20 km 0.4 dB/km 3.5 ps/(nm×km)

Type B
LX/LC
EEC

SM 1550 nm 1310 nm 9/125 µm 0-11 dB 0-20 km 0.25 dB/km 19 ps/(nm×km)

Type A
LH/LC
EEC

LH 1490 nm 1590 nm 9/125 µm 5-24 dB 23-80 km 0.25 dB/km 19 ps/(nm×km)

Type B
LH/LC
EEC

LH 1590 nm 1490 nm 9/125 µm 5-24 dB 23-80 km 0.25 dB/km 19 ps/(nm×km)

Table 5: F/O port (bidirectional Gigabit Ethernet SFP Transceiver)

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MM = Multimode, SM = Singlemode, LH = Singlemode Longhaul

Product
code
M-FAST­SFP-...

Wave
length

Fiber System

attenuatio
n

Example
for F/O line
length

a

a. including 3 dB system reserve when compliance with the fiber data is observed

Fiber
attenuation

BLP/
dispersion

-MM/LC... MM 1310 nm 50/125 µm 0-8 dB 0-5 km 1.0 dB/km 800 MHz×km

-MM/LC... MM 1310 nm 62.5/125 µm 0-11 dB 0-4 km 1.0 dB/km 500 MHz×km

-SM/LC... SM 1310 nm 9/125 µm 0-13 dB 0-25 km 0.4 dB/km 3.5 ps/(nm×km)

-SM+/LC... SM 1310 nm 9/125 µm 10-29 dB 25-65 km 0.4 dB/km 3.5 ps/(nm×km)

-LH/LC... SM 1550 nm 9/125 µm 10-29 dB 47-104 km 0.25 dB/km 19 ps/(nm×km)

-LH/LC... SM 1550 nm 9/125 µm 10-29 dB 55-140 km 0.18 dB/km

b

b. with ultra-low-loss optical fiber

18 ps/(nm×km)

Table 6: Fiber port 100BASE-FX (SFP fiber optic Fast Ethernet Transceiver)

Product
code

Wave
length

Fiber System

attenuatio
n

Example
for F/O line
length

a

a. including 3 dB system reserve when compliance with the fiber data is observed

Fiber
attenuati
on

BLP/
dispersion

-M2, -M4 MM 1300 nm 50/125 µm 0-8 dB 0-5 km 1.0 dB/km 800 MHz×km

-M2, -M4 MM 1300 nm 62.5/125 µm 0-11 dB 0-4 km 1.0 dB/km 500 MHz×km

-S2 SM 1300 nm 9/125 µm 0-16 dB 0-30 km 0.4 dB/km 3.5 ps/(nm×km)

Table 7: F/O port 100BASE-FX

10/100/1000 Mbit/s twisted pair port

Length of a twisted pair segment max. 100 m (for cat5e cable)

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 Power consumption/power output

 Scope of delivery

No. Device name Maximum power

consumption

Maximum power
output

1 SPIDER-PL-20-01.............HH-.. 3.8 W 13.1 BTU(IT)/h

2 SPIDER-PL-20-01.............HV-.. 4.4 W 15.1 BTU(IT)/h

3 SPIDER-PL-20-04.............HH-.. 4.3 W 14.7 BTU(IT)/h

4 SPIDER-PL-20-04.............HV-.. 4.9 W 16.7 BTU(IT)/h

5 SPIDER-PL-20-05.............HH-.. 2.4 W 8.0 BTU(IT)/h

6 SPIDER-PL-20-05.............HV-.. 3.0 W 10.4 BTU(IT)/h

7 SPIDER-PL-20-06.............HH-.. 9.0 W 30.7 BTU(IT)/h

8 SPIDER-PL-20-06.............HV-.. 8.6 W 29.5 BTU(IT)/h

9 SPIDER-PL-20-07.............HH-.. 6.9 W 23.7 BTU(IT)/h

10 SPIDER-PL-20-07.............HV-.. 6.9 W 23.5 BTU(IT)/h

11 SPIDER-PL-20-08...2.........HH-.. 5.0 W 16.9 BTU(IT)/h

12 SPIDER-PL-20-08...2.........HV-.. 5.2 W 17.7 BTU(IT)/h

13 SPIDER-PL-20-08..99.........HH-.. 2.6 W 8.8 BTU(IT)/h

14 SPIDER-PL-20-08..99.........HV-.. 3.1 W 10.6 BTU(IT)/h

15 SPIDER-PL-40-01.............HH-.. 4.0 W 13.8 BTU(IT)/h

16 SPIDER-PL-40-01.............HV-.. 4.7 W 16.0 BTU(IT)/h

17 SPIDER-PL-40-04.............HH-.. 5.9 W 20.0 BTU(IT)/h

18 SPIDER-PL-40-04.............HV-.. 6.1 W 21.0 BTU(IT)/h

19 SPIDER-PL-40-05.............HH-.. 4.3 W 14.8 BTU(IT)/h

20 SPIDER-PL-40-05.............HV-.. 5.0 W 17.0 BTU(IT)/h

21 SPIDER-PL-40-08.............HH-.. 6.0 W 20.4 BTU(IT)/h

22 SPIDER-PL-40-08.............HV-.. 7.9 W 26.8 BTU(IT)/h

Table 8: Power consumption/power output of the device variants SPIDER-PL-20...

and SPIDER-PL-40... .

Number Scope of delivery

1× Device
1 × Terminal block for supply voltage and signal contact
1 × General safety instructions

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 Order number

Device Order number

SPIDER-PL-20-01T1M29999TZ9HHHH 942-141-022
SPIDER-PL-20-01T1S29999TZ9HHHH 942-141-023
SPIDER-PL-20-04T1M29999TZ9HHHH 942-141-024
SPIDER-PL-20-04T1M49999TZ9HHHH 942-141-025
SPIDER-PL-20-04T1S29999TZ9HHHH 942-141-026
SPIDER-PL-20-05T1999999TZ9HHHH 942-141-016
SPIDER-PL-20-06T1Z6Z6Z6TZ9HHHH 942-141-027
SPIDER-PL-20-07T1M2M299TZ9HHHH 942-141-030
SPIDER-PL-20-07T1S2S299TZ9HHHH 942-141-031
SPIDER-PL-20-08T1M29999TZ9HHHH 942-141-028
SPIDER-PL-20-08T1999999TZ9HHHH 942-141-017
SPIDER-PL-20-08T1S29999TZ9HHHH 942-141-029
SPIDER-PL-40-01T1O69999TZ9HHHH 942-141-033
SPIDER-PL-40-04T1O69999TZ9HHHH 942-141-034
SPIDER-PL-40-05T1999999TZ9HHHH 942-141-019
SPIDER-PL-40-08T1999999TZ9HHHH 942-141-020

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 Accessories

Note that products recommended as accessories may have different
characteristics to those of the device, which may limit the application
range of the overall system. For example, if you add an accessory with IP
20 to a device with IP 65, the IP of the overall system is reduced to 20.

Other accessories Order number

6-pin terminal block (50 pcs.) 943 845-013
Rail Power Supply RPS 30 943 662-003
Rail Power Supply RPS 80 EEC 943 662-080
Rail Power Supply RPS 120 EEC (CC) 943 662-121
Wall mounting plate for DIN rail mounting, width 1.58 in. (40 mm) 942 177-001
Wall mounting plate for DIN rail mounting, width 2.76 in. (70 mm) 942 177-002

Fast-Ethernet-SFP-Transceiver Order number

M-FAST SFP-TX/RJ45 942 098-001
M-FAST SFP-TX/RJ45 EEC 942 098-002
M-FAST SFP-MM/LC 943 865-001
M-FAST SFP-MM/LC EEC 943 945-001
M-FAST SFP-SM/LC 943 866-001
M-FAST SFP-SM/LC EEC 943 946-001
M-FAST SFP-SM+/LC 943 867-001
M-FAST SFP-SM+/LC EEC 943 947-001
M-FAST SFP-LH/LC 943 868-001
M-FAST SFP-LH/LC EEC 943 948-001
SFP-FAST-MM/LC

a

a. You will find further information on the certificates on the Internet on the Hirschmann product

pages (www.hirschmann.com).

942 194-001

SFP-FAST-MM/LC EEC

a

942 194-002

SFP-FAST-SM/LC

a

942 195-001

SFP-FAST-SM/LC EEC

a

942 195-002

Bidirectional Gigabit Ethernet SFP transceiver Order number

M-SFP-BIDI Type A LX/LC EEC 943 974-001
M-SFP-BIDI Type B LX/LC EEC 943 974-002
M-SFP-BIDI Type A LH/LC EEC 943 975-001
M-SFP-BIDI Type B LH/LC EEC 943 975-002
M-SFP-BIDI Bundle LX/LC EEC (type A + B) 943 974-101
M-SFP-BIDI Bundle LH/LC EEC (type A + B) 943 975-101

Gigabit Ethernet SFP transceiver Order number

M-SFP-TX/RJ45 943 977-001
M-SFP-SX/LC 943 014-001
M-SFP-SX/LC EEC 943 896-001
M-SFP-MX/LC EEC 942 108-001
M-SFP-LX/LC 943 015-001
M-SFP-LX/LC EEC 943 897-001

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M-SFP-LX+/LC 942 023-001
M-SFP-LX+/ LC EEC 942 024-001
M-SFP-LH/LC 943 042-001
M-SFP-LH/LC EEC 943 898-001
M-SFP-LH+/LC 943 049-001
SFP-GIG-LX/LC

a

942 196-001

SFP-GIG-LX/LC EEC

a

942 196-002

a. You will find further information on the certificates on the Internet on the Hirschmann product

pages (www.hirschmann.com).

Gigabit Ethernet SFP transceiver Order number

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 Underlying technical standards

The device has an approval based on a specific standard only if the
approval indicator appears on the device casing.
If your device has a shipping approval according to Germanischer Lloyd,
you find the approval mark printed on the device label. You will find out
whether your device has other shipping approvals on the Hirschmann
website under www.hirschmann.com in the product information.
The device generally fulfills the technical standards named in their current
versions.

Standard

ATEX (2014/34/EU) ATEX – Intended use of equipment and protection systems in

potentially explosive areas.

CSA C22.2 No. 142 Canadian National Standard(s) – Process Control Equipment –

Industrial Products

ISA 12.12.01 Nonincendive Electrical Equipment for Use in Class I and II,

Division 2 and Class III, Divisions 1 and 2 Hazardous (Classified)

Locations
ECE Nr. 10 E type approval for use in vehicles
FCC 47 CFR Part 15 Code of Federal Regulations
Germanischer Lloyd Rules for Classification and Construction VI-7-2 – GL
IEC/EN 61850-3 Communication networks and systems in substations – Part 3:

General requirements
IEC 60825-1 Safety of Laser Products
IEEE 1613 IEEE Standard Environmental and Testing Requirements for

Communication Networking Devices in Electric Power Substations
EN 50121-4 Railway applications – EMC – Emission and immunity of the

signaling and telecommunications apparatus (Rail Trackside)
EN 55022 Information technology equipment – Radio disturbance

characteristics – Limits and methods of measurement
EN 60950-1 Information technology equipment – Safety – Part 1: General

requirements
EN 60950-22 Installations of IT equipment – Security – Part 22: Outdoor

equipments
EN 61131-2 Programmable controllers – Part 2: Equipment requirements and

tests
UL/IEC 61010-1,

UL/IEC 61010-2-201

Safety for Control Equipment

NEMA TS 2 Traffic Controller Assemblies with NTCIP Requirements

(environmental requirements)
RCM Australian Regulatory Compliance Mark (RCM)

Australian Radiocommunications Standard 2008,

Radiocommunications Act 1992

Table 9: List of the technical standards

Installation SPIDER-PL

Release 03 08/2016

51

A Further Support

 Technical Questions

For technical questions, please contact any Hirschmann dealer in your
area or Hirschmann directly.
You will find the addresses of our partners on the Internet at

http://www.hirschmann.com.

A list of local telephone numbers and email addresses for technical
support directly from Hirschmann is available at

https://hirschmann-support.belden.eu.com.

This site also includes a free of charge knowledge base and a software
download section.

 Hirschmann Competence Center

The Hirschmann Competence Center is ahead of its competitors:

 Consulting incorporates comprehensive technical advice, from system

evaluation through network planning to project planning.

 Training offers you an introduction to the basics, product briefing and

user training with certification.
The current technology and product training courses can be found at

http://www.hicomcenter.com

 Support ranges from the first installation through the standby service

to maintenance concepts.

With the Hirschmann Competence Center, you have decided against
making any compromises. Our client-customized package leaves you
free to choose the service components you want to use.
Internet:

http://www.hicomcenter.com